MAS - Progov Partners LLC - 47QTCA22D00A4

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA

Advantage!®, a menu-driven database system. The INTERNET address GSA

Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule

FSC Group: Information Technology FSC Class: DA01

Contract number: 47QTCA22D00A4

Contract period: June 30, 2022 – June 29, 2027

ProGov Partners, LLC

1952 Gallows Road, Suite 214

Vienna, VA 22182

Phone Number: 703-992-5936

FAX: 703-988-2594

Website: https://progovpartners.com

Contact for Contract administration: Meenakshi Arora – CEO/Managing Partner

Business size: Small

Woman owned, SBA Certified, 8a, Disadvantaged business

For more information on ordering from Federal Supply Schedules go to the GSA

Schedules page at GSA.gov.

Price list current as of Modification # PS 0004 effective October 26, 2022.

Prices Shown Herein are Net (discount deducted)

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SINs Cooperative

Purchasing

Disaster

Recovery

SIN Title

54151S 54151SSTLOC 54151SRC Information Technology Professional Services

541611 N/A 541611 RC Management and Financial Consulting

Acquisition and Grants Management Support, and Business Program and Project Management

OLM OLMSTLOC OLMRC Order-Level Materials (OLM’s)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. Not applicable

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. Not applicable

2. Maximum order: $500,000

3. Minimum order: $100

4. Geographic coverage (delivery area). Domestic

5. Point(s) of production (city, county, and State or foreign country). 1952 Gallows Road, Suite 214

Vienna, VA 22182

6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)

7. Quantity discounts. 1% on single orders over $500,000

8. Prompt payment terms. Information for Ordering Offices: Net 30 days

9. Foreign items (list items by country of origin). Not Applicable

10a. Time of delivery. (Contractor insert number of days.) Contact Contractor

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. Contact

Contractor

10c. Overnight and 2-day delivery. Contact Contractor

10d. Urgent Requirements. Contact Contractor

11. F.O.B. point(s). Destination

12a. Ordering address(es). 1952 Gallows Road, Suite 214, Vienna, VA 22182

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket

Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es). 1952 Gallows Road, Suite 214, Vienna, VA 22182

14. Warranty provision. Standard Commercial Warranty Terms & Conditions

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services (if applicable). Not Applicable

19. List of service and distribution points (if applicable). Not Applicable

20. List of participating dealers (if applicable). Not Applicable

21. Preventive maintenance (if applicable). Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

Not Applicable

23. Unique Entity Identifier (UEI) number. H8C5J3U3CRN7

24. Notification regarding registration in System for Award Management (SAM) database. Contractor registered and active in SAM http://www.section508.gov/

Labor Categories and Hourly Rates for SIN 54151S

Pricing Includes a 2.5% annual escalation

6/30/22 -

6/29/23

6/30/23-

6/29/24

6/30/24-

6/29/25

6/30/25 -

6/29/26

6/30/26 -

6/29/27

Program Manager $207.96 $213.16 $218.49 $223.95 $229.55

Project Manager I $132.65 $135.97 $139.37 $142.85 $146.42

Project Manager II $145.91 $149.56 $153.30 $157.13 $161.06

Project Manager III $160.50 $164.52 $168.63 $172.85 $177.17

Project Manager IV $176.55 $180.97 $185.49 $190.13 $194.88

Senior Consultant I $147.46 $151.14 $154.92 $158.79 $162.76

Senior Consultant II $162.21 $166.26 $170.42 $174.68 $179.05

Senior Consultant III $178.43 $182.89 $187.46 $192.15 $196.95

Senior Consultant IV $196.27 $201.18 $206.21 $211.37 $216.65

Senior Consultant V $215.90 $221.30 $226.83 $232.50 $238.31

System Architect I $145.75 $149.40 $153.14 $156.97 $160.89

System Architect II $160.32 $164.33 $168.44 $172.65 $176.97

System Architect III $176.36 $180.77 $185.29 $189.92 $194.67

System Architect IV $193.99 $198.84 $203.81 $208.91 $214.13

System Engineer I $131.30 $134.59 $137.95 $141.40 $144.94

System Engineer II $144.43 $148.04 $151.74 $155.53 $159.42

System Engineer III $158.87 $162.84 $166.91 $171.08 $175.36

System Engineer IV $174.76 $179.13 $183.61 $188.20 $192.91

Network Engineer I $117.65 $120.59 $123.60 $126.69 $129.86

Network Engineer II $129.42 $132.66 $135.98 $139.38 $142.86

Network Engineer III $142.36 $145.92 $149.57 $153.31 $157.14

Network Engineer IV $156.59 $160.51 $164.52 $168.63 $172.85

Programmer I $112.26 $115.07 $117.95 $120.90 $123.92

Programmer II $123.49 $126.57 $129.73 $132.97 $136.29

Programmer III $135.84 $139.23 $142.71 $146.28 $149.94

Programmer IV $149.42 $153.16 $156.99 $160.91 $164.93

Analyst I $98.42 $100.88 $103.40 $105.99 $108.64

Analyst II $108.26 $110.97 $113.74 $116.58 $119.49

Analyst III $119.09 $122.07 $125.12 $128.25 $131.46

Analyst IV $131.00 $134.28 $137.64 $141.08 $144.61

Quality Assurance

Analyst I $98.98 $101.46 $104.00 $106.60 $109.27

Quality Assurance

Analyst II $108.88 $111.60 $114.39 $117.25 $120.18

Quality Assurance

Analyst III $119.77 $122.76 $125.83 $128.98 $132.20

Quality Assurance

Analyst IV $131.74 $135.03 $138.41 $141.87 $145.42

Technical Writer I $67.97 $69.67 $71.41 $73.20 $75.03

Technical Writer II $74.77 $76.64 $78.56 $80.52 $82.53

Technical Writer III $82.25 $84.30 $86.41 $88.57 $90.78

Technical Writer IV $90.47 $92.73 $95.05 $97.43 $99.87

Help Desk Analyst II $77.26 $79.19 $81.17 $83.20 $85.28

Help Desk Analyst III $84.99 $87.11 $89.29 $91.52 $93.81

Help Desk Analyst IV $93.49 $95.83 $98.23 $100.69 $103.21

Help Desk Analyst

Manager $112.18 $114.99 $117.86 $120.81 $123.83

Computer Operator

III $67.30 $68.99 $70.71 $72.48 $74.29

Computer Operator

IV $74.04 $75.89 $77.79 $79.73 $81.72

Technician III $72.52 $74.34 $76.20 $78.11 $80.06

Technician IV $79.78 $81.77 $83.81 $85.91 $88.06

Administrative

Assistant III $57.74 $59.19 $60.67 $62.19 $63.74

Administrative

Assistant IV $63.53 $65.11 $66.74 $68.41 $70.12

Training Specialist I $81.97 $84.02 $86.12 $88.27 $90.48

Training Specialist II $90.18 $92.43 $94.74 $97.11 $99.54

Training Specialist III $99.19 $101.67 $104.21 $106.82 $109.49

Training Specialist IV $109.11 $111.84 $114.64 $117.51 $120.45

Labor Categories and Hourly Rates for SIN 541611

Year 1 Year 2 Year 3 Year 4 Year 5

Labor Categories

Analyst I $98.42 $100.88 $103.40 $105.98 $108.63

Analyst II $108.26 $110.97 $113.74 $116.58 $119.50

Analyst III $119.09 $122.07 $125.12 $128.24 $131.45

Analyst IV $131.00 $134.28 $137.63 $141.08 $144.60

Computer Systems Analyst I $98.42 $100.88 $103.40 $105.98 $108.63

Computer Systems Analyst II $108.25 $110.96 $113.73 $116.57 $119.49

Computer Systems Analyst

III $119.08 $122.07 $125.12 $128.24 $131.45

HR Generalist I $68.57 $70.28 $72.03 $73.83 $75.68

HR Generalist II $71.78 $73.57 $75.42 $77.30 $79.23

HR Generalist III $75.13 $77.01 $78.93 $80.91 $82.93

HR Generalist IV $78.70 $80.68 $82.69 $84.76 $86.87

HR Recruitment Specialist I $61.66 $63.19 $64.78 $66.40 $68.06

HR Recruitment Specialist II $66.60 $68.27 $69.97 $71.73 $73.52

HR Recruitment Specialist III $71.34 $73.13 $74.95 $76.83 $78.75

HR Recruitment Specialist

IV $75.78 $77.67 $79.62 $81.61 $83.66

HR Subject Matter Expert I $89.55 $91.79 $94.09 $96.43 $98.84

HR Subject Matter Expert II

$103.00 $105.57 $108.21 $110.92 $113.69

Human Capital Consultant I $80.49 $82.51 $84.57 $86.69 $88.86

Human Capital Consultant II

$86.59 $88.76 $90.97 $93.25 $95.58

Human Capital Consultant III $92.44 $94.75 $97.12 $99.55 $102.04

Human Capital Consultant IV

$97.92 $100.37 $102.88 $105.45 $108.09

Instructor I $81.98 $84.03 $86.14 $88.29 $90.50

Instructor II $90.18 $92.43 $94.74 $97.11 $99.54

Instructor III $99.18 $101.66 $104.20 $106.81 $109.48

Program Analyst $84.15 $86.25 $88.40 $90.61 $92.88

Program Manager $207.96 $213.16 $218.49 $223.95 $229.55

Project Manager I $132.65 $135.97 $139.37 $142.85 $146.42

Project Manager II $145.92 $149.56 $153.30 $157.13 $161.06

Project Manager III $160.50 $164.51 $168.62 $172.84 $177.16

Project Manager IV $176.55 $180.97 $185.49 $190.13 $194.88

Senior Consultant I $147.46 $151.14 $154.92 $158.79 $162.76

Senior Consultant II $162.21 $166.26 $170.42 $174.68 $179.04

Senior Consultant III $178.43 $182.89 $187.47 $192.15 $196.96

Senior Consultant IV $196.27 $201.18 $206.21 $211.37 $216.64

Technical Writer I $67.97 $69.67 $71.42 $73.20 $75.03

Technical Writer II $74.77 $76.63 $78.55 $80.51 $82.53

Technical Writer III $82.24 $84.30 $86.41 $88.56 $90.78

Technical Writer IV $90.47 $92.73 $95.04 $97.42 $99.86

Training Specialist I $81.97 $84.02 $86.12 $88.27 $90.48

Training Specialist II $90.17 $92.42 $94.73 $97.10 $99.53

Training Specialist III $99.19 $101.67 $104.21 $106.82 $109.49

Training Specialist IV $109.11 $111.84 $114.64 $117.50 $120.44

Labor Category Descriptions for SIN 54151S

1. Program Manager

Minimum Experience: 10 years

Minimum Education: Bachelor’s degree

General Description: Minimum of ten (10) years progressive management experience in information systems development, project development from inception to deployment, demonstrated ability to provide technical guidance and direction in multiple tasks across several functional areas, and proven experience in the management and control of funds and resources, and exceptional oral and written communications skills. At least eight years supervisory experience.

Functional Responsibility: Responsible for the effective management of funds and personnel and is accountable for the quality and timely delivery of all contractual deliverable items. Serves as the contractor's authorized point of contact with the customer and is responsible for overall contract task performance. Responsible for formulating and enforcing work standards, assigning schedules, reviewing work discrepancies, supervising technical personnel, hiring and termination, and communicating policies, purposes, and goals of the organization to subordinate personnel. Responsible for ensuring that all required resources including manpower, funds, production components, computer time, and facilities are available for program implementation and completion. Responsible for the supervision of subordinate managers, engineers, scientists, analysts, and technicians.

2. Project Manager I

Minimum Experience: 2 years

General Description: Minimum of two (2) years progressive project experience, most of which must have been in a specialized area, in information systems development, project development from inception to deployment; demonstrated ability to manage and provide technical guidance and direction in multiple tasks across several functional areas, and excellent oral and written communications skills.

At least one-year supervisory experience.

Functional Responsibility: Under close supervision, is responsible for the lead management and technical direction of a project or multitask projects. Responsible for project performance including cost, schedule, deliverables, and contractual compliance, and is accountable for the quality and timely delivery of all project deliverable items. Serves as a contractor's authorized technical interface with the customer and is responsible for overall project/task performance. Responsible for enforcing work standards, task schedules, reviewing work discrepancies, supervising technical personnel, recommending project hires and terminations, and communicating policies, purposes, and goals of the organization to subordinate personnel. Responsible for the budgeting of all required resources including manpower, funds, production components, computer time, and facilities that are required for project implementation and completion. Responsible for the supervision of subordinate engineers, scientists, analysts, and technicians.

3. Project Manager II

Minimum Experience: 5 years

General Description: Minimum of five (5) years progressive project experience, most of which must inception to deployment; demonstrated ability to manage and provide technical guidance and direction in multiple tasks across several functional areas, and excellent oral and written communications skills.

At least three years supervisory experience.

Functional Responsibility: Responsible for the management and technical direction of a project or multitask projects. Responsible for project performance including cost, schedule, deliverables, and contractual compliance, and is accountable for the quality and timely delivery of all project deliverable items. Serves as a contractor's authorized technical interface with the customer and is responsible for overall project/task performance. Responsible for enforcing work standards, task schedules, reviewing work discrepancies, supervising technical personnel, recommending project hires and terminations, and communicating policies, purposes, and goals of the organization to subordinate personnel. Responsible for the budgeting of all required resources including manpower, funds, production components, computer time, and facilities that are required for project implementation and completion. Responsible for the supervision of subordinate engineers, scientists, analysts, and technicians.

4. Project Manager III

General Description: Minimum of ten (10) years progressive project experience, most of which must inception to deployment; demonstrated ability to manage and provide technical guidance and direction in multiple tasks across several functional areas, and excellent oral and written communications skills.

At least seven years supervisory experience.

contractual compliance, and is accountable for the quality and timely delivery of all project deliverable items. Serves as a contractor's authorized technical interface with the customer and is responsible for overall project/task performance. Responsible for enforcing work standards, task schedules, reviewing work discrepancies, supervising technical personnel, recommending project hires and terminations, and communicating policies, purposes, and goals of the organization to subordinate personnel. Responsible for the budgeting of all required resources including manpower, funds, production components, computer time, and facilities that are required for project implementation and completion. Responsible

5. Project Manager IV

Minimum Experience: 15 years

General Description: Minimum of fifteen (15) years progressive project experience, most of which must have been in a specialized area, in information systems development, project development from inception to deployment; demonstrated ability to manage and provide technical guidance and direction in multiple tasks across several functional areas, and excellent oral and written communications skills.

At least ten years supervisory experience.

contractual compliance, and is accountable for the quality and timely delivery of all project deliverable items. Serves as a contractor's authorized technical interface with the customer and is responsible for overall project/task performance. Responsible for enforcing work standards, task schedules, reviewing work discrepancies, supervising technical personnel, recommending project hires and terminations, and communicating policies, purposes, and goals of the organization to subordinate personnel. Responsible for the budgeting of all required resources including manpower, funds, production components, computer time, and facilities that are required for project implementation and completion. Responsible

6. Senior Consultant I

General Description: Educated computer scientist, analyst, or engineer who has solved some of the most difficult and forward-looking technology-based problems. A subject matter expert in engineering, science, or finance and has a track record of applying sound analysis, business, and scientific expertise and practices to solve a wide variety of technology-based customer problems. These may include re-engineering efforts of complex financial processes and systems; applying advanced scientific technologies in systems, experiments, and demonstrations; and introducing into systems the application of leading-edge technological developments. Consultant will usually have two (2) years of experience performing this type of work. Consultant must be an expert in the one of the following areas: business;

business management; financial management; systems management; operations research; computer science; engineering; physics; math; behavioral science or related areas. Consultant may have published articles or books in field of expertise and/or made presentations at professional conferences.

Functional Responsibility: Consultant assists in developing programs and implementing creative and innovative solutions to the customer’s problems. Consultant researches and analyzes customer requirements and may perform considerable independent research without any supervision. Consultant applies expert knowledge to determine the accuracy and reasonableness of the data, recommendations, and solutions proposed. Documents and summarizes the results and develops and recommends creative and innovative solutions to the customer’s problems. Usually supports a technology executive or program manager but may also supervise others in performing complex tasks.

7. Senior Consultant II most difficult and forward-looking technology-based problems. A subject matter expert in engineering, science, or finance and has a track record of applying sound analysis, business, and scientific expertise and practices to solve a wide variety of technology-based customer problems. These may include re-engineering efforts of complex financial processes and systems; applying advanced scientific technologies in systems, experiments, and demonstrations; and introducing into systems the application of leading-edge technological developments. Consultant will usually have five (5) years of experience performing this type of work. Consultant must be an expert in the one of the following areas: business;

business management; financial management; systems management; operations research; computer science; engineering; physics; math; behavioral science or related areas. Consultant may have published requirements and may perform considerable independent research without any supervision. Consultant applies expert knowledge to determine the accuracy and reasonableness of the data, recommendations, and solutions proposed. Documents and summarizes the results and develops and recommends creative

8. Senior Consultant III most difficult and forward-looking technology-based problems. A subject matter expert in engineering, science, or finance and has a track record of applying sound analysis, business, and scientific expertise and practices to solve a wide variety of technology-based customer problems. These may include re-engineering efforts of complex financial processes and systems; applying advanced scientific technologies in systems, experiments, and demonstrations; and introducing into systems the application of leading-edge technological developments. Consultant will usually have ten (10) years of experience performing this type of work. Consultant must be an expert in the one of the following areas: business;

business management; financial management; systems management; operations research; computer science; engineering; physics; math; behavioral science or related areas. Consultant may have published requirements and may perform considerable independent research without any supervision. Consultant applies expert knowledge to determine the accuracy and reasonableness of the data, recommendations, and solutions proposed. Documents and summarizes the results and develops and recommends creative

9. Senior Consultant IV most difficult and forward-looking technology-based problems. A subject matter expert in engineering, science, or finance and has a track record of applying sound analysis, business, and scientific expertise and practices to solve a wide variety of technology-based customer problems. These may include re-engineering efforts of complex financial processes and systems; applying advanced scientific technologies in systems, experiments, and demonstrations; and introducing into systems the application of leading-edge technological developments. Consultant will usually have fifteen (15) years of experience performing this type of work. Consultant must be an expert in the one of the following areas:

business; business management; financial management; systems management; operations research;

computer science; engineering; physics; math; behavioral science or related areas. Consultant may have published articles or books in field of expertise and/or made presentations at professional conferences.

requirements and may perform considerable independent research without any supervision. Consultant applies expert knowledge to determine the accuracy and reasonableness of the data, recommendations, and solutions proposed. Documents and summarizes the results and develops and recommends creative

10. Senior Consultant V

Minimum Experience: 20 years most difficult and forward-looking technology-based problems. A subject matter expert in engineering, science, or finance and has a track record of applying sound analysis, business, and scientific expertise and practices to solve a wide variety of technology-based customer problems. These may include re-engineering efforts of complex financial processes and systems; applying advanced scientific technologies in systems, experiments, and demonstrations; and introducing into systems the application of leading-edge technological developments. Consultant will usually have twenty (20) years of experience performing this type of work. Consultant must be an expert in the one of the following areas:

business; business management; financial management; systems management; operations research;

computer science; engineering; physics; math; behavioral science or related areas. Consultant may have published articles or books in field of expertise and/or made presentations at professional conferences.

requirements and may perform considerable independent research without any supervision. Consultant applies expert knowledge to determine the accuracy and reasonableness of the data, recommendations, and solutions proposed. Documents and summarizes the results and develops and recommends creative

11. System Architect I

General Description: Minimum of two (2) years of experience in design, analysis, and implementation of information systems architecture.

Functional Responsibility: Under occasional supervision, applies a wide set of engineering disciplines for planning, design, analysis, specification development, coding, and construction of computer and telecommunications information systems architectures. Assists in designing interface standards, quality assurance standards, performance standards, and cost-benefit analysis of state‑of‑the art information systems. Uses Rational, Borland Suite, Erwin and other tools to perform functions.

12. System Architect II

General Description: Minimum of five (5) years of experience in design, analysis, and implementation of information systems architecture.

Functional Responsibility: Under little or no supervision, applies a wide set of engineering disciplines for planning, design, analysis, specification development, coding, and construction of computer and telecommunications information systems architectures. Responsible for, or assists in the designing of interface standards, quality assurance standards, performance standards, and cost-benefit analysis of modem state‑of‑the art information systems.

13. System Architect III

General Description: Minimum of ten (10) years of experience in design, analysis, and implementation of information systems architecture.

Functional Responsibility: Applies a wide set of engineering disciplines for planning, design, analysis, specification development, coding, and construction of computer and telecommunications information systems architectures. Responsible for, or assists in the designing of interface standards, quality assurance standards, performance standards, and cost-benefit analysis of modem state‑of‑the art information systems.

14. System Architect IV

General Description: Minimum of fifteen (15) years of experience in design, analysis, and implementation of information systems architecture.

Functional Responsibility: Applies a wide set of engineering disciplines for planning, design, analysis, specification development, coding, and construction of computer and telecommunications information systems architectures. Responsible for, or assists in the designing of interface standards, quality assurance standards, performance standards, and cost-benefit analysis of modem state‑of‑the art

15. System Engineer I

General Description: Entry-level position in systems engineering design, analysis, integration, and life‑cycle engineering support of large information systems projects.

Functional Responsibility: Under close supervision, performs all life‑cycle support functions associated with the systems engineering of large computer and information system projects. Performs research, planning, design, cost-benefit trade‑off analysis, specification development, and all aspects of systems analysis of IT systems. Responsible for standards and interface development; certifications; and test and evaluations of complex systems.

16. System Engineer II

General Description: Minimum of five (5) years of experience in systems engineering design, analysis, integration, and life‑cycle engineering support of large information systems projects.

Functional Responsibility:

Under little or no supervision, performs all life‑cycle support functions associated with the systems engineering of large computer and information system projects. Performs research, planning, design, cost‑benefit trade‑off analysis, specification development, and all aspects of systems analysis of IT systems. Responsible for standards and interface development, certifications, and test and evaluations of complex systems

17. System Engineer III

General Description: Minimum of ten (10) years of experience in systems engineering design, analysis, integration, and life‑cycle engineering support of large information systems projects.

Functional Responsibility: Responsible for all life‑cycle support functions associated with the systems engineering of large computer and information system projects. Oversees and performs research, planning, design, cost-benefit trade‑off analysis, specification development, and all aspects of systems analysis of IT systems. Responsible for standards and interface development, certifications, and test and evaluations of complex systems. Responsible for the supervision of subordinate systems engineers.

18. System Engineer IV

General Description: Minimum of fifteen (15) years of experience in systems engineering design, analysis, integration, and life‑cycle engineering support of large information systems projects. At least two years supervisory experience.

Functional Responsibility: Responsible for all life‑cycle support functions associated with the systems engineering of large computer and information system projects. Oversees and performs research, planning, design, cost-benefit trade‑off analysis, specification development, and all aspects of systems analysis of IT systems. Responsible for standards and interface development, certifications, and test and evaluations of complex systems. Responsible for the supervision of subordinate systems engineers.

19. Network Engineer I

General Description: Minimum of two (2) years of experience in administration, management, hardware/software selection, integration, troubleshooting and maintenance, and end user support of computer and telecommunications networks including LAN/WAN/MAN topologies.

Under supervision, provides for the management and technical administration of modem computer and telecommunications networks. Oversees the day-to-day activities of the system and is responsible for all applications running on the network. Manages, or assists in managing LAN/WAN/MAN related systems including software applications, communications, security, electronic mail, bulletin boards, UPS service, external communication links, scheduling, troubleshooting, and printing services. Monitors and responds to complex technical hardware and software problems utilizing a variety of network testing tools and techniques.

20. Network Engineer II

General Description: Minimum of five (5) years of experience in administration, management, computer and telecommunications networks including LAN/WAN/MAN topologies.

Functional Responsibility: Under little or no supervision, provides for the management and technical administration of modem computer and telecommunications networks. Oversees the day-to-day activities of the system and is responsible for all applications running on the network. Manages, or assists in managing LAN/WAN/MAN related systems including software applications, communications, security, electronic mail, bulletin boards, UPS service, external communication links, scheduling, troubleshooting, and printing services. Monitors and responds to complex technical hardware and software problems utilizing a variety of network testing tools and techniques. Optimizes network topology and services using sophisticated network tools and benchmarks and maintains network management records. Certified as a network engineer in at least one network communications protocol.

21. Network Engineer III

General Description: Minimum of Ten (10) years of experience in administration, management, computer and telecommunications networks including LAN/WAN/MAN topologies. At least two years supervisory experience.

Functional Responsibility: Responsible for the management and technical administration of modem computer and telecommunications networks. Oversees the day-to-day activities of the system and is responsible for all applications running on the network. Manages LAN/WAN/MAN related systems including software applications, communications, security, electronic mail, bulletin boards, UPS service, external communication links, scheduling, troubleshooting, and printing services. Monitors and responds to complex technical hardware and software problems utilizing a variety of network testing tools and techniques. Optimizes network topology and services using sophisticated network tools and benchmarks and maintains network management records. Certified as a network engineer in at least one network communications protocol. Responsible for the supervision of subordinate information network managers and administrators.

22. Network Engineer IV

General Description: Minimum of Fifteen (15) years of experience in administration, management, computer and telecommunications networks including LAN/WAN/MAN topologies. At least two years supervisory experience.

Functional Responsibility: Provides functional guidance and direction in network planning, design, integration, analysis, operating system programming, communications protocols, test and evaluation, trouble‑shooting, training, and documentation support of modem computer and telecommunications networks. Responsible for selection and implementation of interface standards, quality assurance, performance benchmarks, reliability, and administration of modem state-of-the art information systems.

Certified as a network engineer in at least one network communications protocol. Responsible for the supervision of subordinate information systems network engineers.

23. Programmer I

General Description: Minimum of two (2) years of experience in computer programming and analysis of complex information systems application and operating system software.

Functional Responsibility: Under constant supervision, applies expertise in programming procedures to complex software modules and packages, including operating systems and application software. May assist in developing specifications for software programming applications, or modifying/maintaining existing software modules, including design, code, test, and evaluation. May participate in some or all phases of software development with emphasis on the planning, testing, programming, and acceptance phases.

24. Programmer II

General Description: Minimum of five (5) years of experience in computer programming and analysis

Functional Responsibility: Under little or no supervision, applies expertise in programming procedures to complex software modules and packages, including operating systems and application software.

Develops, or assists in the development of specifications for software programming applications, or modifies/maintains existing software modules, including design, code, test, and evaluation. Participates in all life‑cycle phases of software development with emphasis on the planning, testing, programming, and acceptance phases.

25. Programmer III

General Description: Minimum of ten (10) years of experience in computer programming and analysis

Functional Responsibility: Responsible for and applies expertise in programming procedures to complex software modules and packages, including operating systems and application software.

Develops specifications for software programming applications, or modifies/maintains existing software modules, including design, code, test, and evaluation. Participates in all life‑cycle phases of software development with emphasis on the planning, testing, programming, and acceptance phases. Responsible for the supervision of subordinate software programmers.

26. Programmer IV

General Description: Minimum of fifteen (15) years of experience in computer programming and analysis of complex information systems application and operating system software.

Functional Responsibility: Responsible for and applies expertise in programming procedures to complex software modules and packages, including operating systems and application software.

Develops specifications for software programming applications, or modifies/maintains existing software modules, including design, code, test, and evaluation. Participates in all life cycle phases of software development with emphasis on the planning, testing, programming, and acceptance phases. Responsible for the supervision of subordinate software programmers.

27. Analyst I

General Description: Minimum of two (2) years of experience in systems analysis and design of large information systems programs, and at least one (1) year experience in information technology.

Functional Responsibility: With supervision, applies systems analysis and design techniques to complex computer systems. Schedules and reviews all life cycle support functions associated with the design of complex information system projects. Designs programs using flowcharts, data flow diagrams, and/or pseudo code. Uses complexity meters to assess programs and recommends improvements and assess operating systems performance. Uses relational theory to assess normality of databases and recommends improvements. Develops procedures, manuals, and other documentation for complex

28. Analyst II

General Description: Minimum of five (5) years of experience in systems analysis and design of large information systems programs, and at least two (2) years of experience in information technology.

Functional Responsibility: Under little or no supervision, applies systems analysis and design techniques to complex computer systems. Schedules and reviews all life cycle support functions associated with the design of complex information system projects. Designs programs using flowcharts, data flow diagrams, and/or pseudo code. Uses complexity meters to assess programs and recommends improvements and assess operating systems performance. Uses relational theory to assess normality of databases and recommends improvements. Develops procedures, manuals, and other documentation for complex information systems.

29. Analyst III

General Description: Minimum of ten (10) years of experience in systems analysis and design of large information systems programs, and at least four (4) years of experience in information technology. At least two (2) years supervisory experience.

Functional Responsibility: Responsible for applying systems analysis and design techniques to complex computer systems. Schedules and reviews all life‑cycle support functions associated with the design of complex information system projects. Designs programs using flowcharts, data flow diagrams, and/or pseudo code. Uses complexity meters to assess programs and recommends improvements and assess operating systems performance. Uses relational theory to assess normality of databases and information systems. Responsible for the supervision of subordinate systems analysts.

30. Analyst IV

General Description: Minimum of fifteen (15) years of experience in systems analysis and design of large information systems programs, and at least six (6) years of experience in information technology.

At least four (4) years supervisory experience.

design of complex information system projects. Designs programs using flowcharts, data flow diagrams, and/or pseudo code. Uses complexity meters to assess programs and recommends improvements and assess operating systems performance. Uses relational theory to assess normality of databases and

31. Quality Assurance Analyst I

General Description: Minimum two (2) years of experience in Quality Assurance Activities.

Functional Responsibility: Under little or no supervision carries out test procedures to ensure that all engineering or systems products and services meet minimum specified standards and end-user requirements. Thoroughly tests subsystems to ensure proper form, fit, functional operation and freedom from defects. Documents all problems and works to resolve them, reports progress on problem resolution to management. Devises improvements to current procedures and develops models of possible future configurations. Performs workflow analysis and recommends quality improvements.

32. Quality Assurance Analyst II

General Description: Minimum five (5) years of experience in Quality Assurance Activities.

Functional Responsibility: Carries out test procedures to ensure that all engineering or systems products and services meet minimum specified standards and end-user requirements. Thoroughly tests subsystems to ensure proper form, fit, functional operation and freedom from defects. Documents all problems and works to resolve them, reports progress on problem resolution to management. Devises improvements to current procedures and develops models of possible future configurations. Performs workflow analysis and recommends quality improvements.

33. Quality Assurance Analyst III

General Description: Minimum ten (10) years of experience in Quality Assurance Activities.

Functional Responsibility: Assists in the planning, developing, and administration of quality policies covering specific organizational areas and task responsibilities. Acts as liaison between technical staff and senior management. Takes direction from superiors in the conduct of tests in accordance with pre-accepted test plans. Performs analyses of organizational work procedures, developing feasible alternatives based on thorough research. Participates in interviews and audits to retrieve essential quality information. Conducts reviews of work in process to measure performance against agreed upon milestone requirements, and reviews deliverables to ensure compliance with contract requirements.

34. Quality Assurance Analyst IV

General Description: Minimum fifteen (15) years of experience in Quality Assurance Activities.

Functional Responsibility: Provides leadership and guidance to the quality assurance and quality control staff. Plans, develops, and administers standards compliant quality policies covering organization-wide areas, multi-disciplined engineering programs or key contracts. Assigns work to and oversee the work of staff, which includes management and senior level professionals. Reviews project development documentation to ensure specifications are designed to meet inspection and testing standards. Initiates corrective action for procedural, product, or process deficiencies. Analyzes organizational procedures work instructions and develops test suites and identifies feasible alternatives based on thorough research and analysis. Conducts interviews and audits to retrieve essential quality information. Collects, compiles, and assembles quality records for analytical documents and reports.

35. Technical Writer I

General Description: Minimum of two (2) years of experience in writing and editing technical documentation and literature of modem, complex information systems, in accordance with applicable government and industry writing standards.

Functional Responsibility: Under supervision, responsible for collecting, analyzing, composing, and translating technical information into clear, readable documents to be used by both technical and non‑technical personnel. Organizes material and writes descriptive copy according to established government and industry standards regarding order, clarity, conciseness, style, and terminology.

Reviews published materials and recommends revisions or changes in scope, format, content, and methods of reproduction and binding. May select photographs, drawings, sketches, diagrams, and charts to illustrate material. Uses automated tools, including computer terminals and word processing or desktop publishing software in performing assigned duties

36. Technical Writer II

General Description: Minimum of five (5) years of experience in writing and editing technical

Functional Responsibility: Under little or no supervision, responsible for collecting, analyzing, composing, and translating technical information into clear, readable documents to be used by both technical and non‑technical personnel. Organizes material and writes descriptive copy according to established government and industry standards regarding order, clarity, conciseness, style, and terminology. Reviews published materials and recommends revisions or changes in scope, format, content, and methods of reproduction and binding. May select photographs, drawings, sketches, diagrams, and charts to illustrate material. Uses automated tools, including computer terminals and word processing or desktop publishing software in performing assigned duties

37. Technical Writer III

General Description: Minimum of ten (10) years of experience in writing and editing technical

Functional Responsibility: Responsible for collecting, analyzing, composing, and translating technical information into clear, readable documents to be used by both technical and non‑technical personnel.

Organizes material and writes descriptive copy according to established government and industry standards regarding order, clarity, conciseness, style, and terminology. Reviews published materials and recommends revisions or changes in scope, format, content, and methods of reproduction and binding.

May select photographs, drawings, sketches, diagrams, and charts to illustrate material. Uses automated tools, including computer terminals and word processing or desktop publishing software in performing assigned duties

38. Technical Writer IV

General Description: Minimum of fifteen (15) years of experience in writing and editing technical

Functional Responsibility: Responsible for collecting, analyzing, composing, and translating technical information into clear, readable documents to be used by both technical and non‑technical personnel.

Organizes material and writes descriptive copy according to established government and industry standards regarding order, clarity, conciseness, style, and terminology. Reviews published materials and recommends revisions or changes in scope, format, content, and methods of reproduction and binding.

May select photographs, drawings, sketches, diagrams, and charts to illustrate material. Uses automated tools, including computer terminals and word processing or desktop publishing software in performing assigned duties

39. Help Desk Analyst II

Minimum Experience: 4 years

Minimum Education: Associates Degree

General Description: Minimum of four (4) years of experience. Experience includes knowledge of operating systems as well as networking and mail standards and work on a help desk. General experience includes information systems development and other work in the client/server field, or related fields.

Functional Responsibility: Provides telephone and in-person support to users in the areas of e-mail, directories, standard desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting hardware/software and printer problems.

40. Help Desk Analyst III

Minimum Experience: 6 years

General Description: Minimum of six (6) years of experience. Specialized experience includes management of help desks in a multi-server environment, comprehensive knowledge of operating systems as well as networking and mail standards and supervision of help desk employees. General experience includes information systems development, network and other work in the client/server field, or related fields. Some managerial experience required.

Functional Responsibility: Provides daily supervision and direction to staff that are responsible for phone and in-person support to users in the areas of e-mail, directories, standard applications, and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software and printer problems.

41. Help Desk Analyst IV

General Description: Minimum of ten (10) years of experience. Specialized experience includes:

systems as well as networking and mail standards and supervision of help desk employees. General experience includes information systems development, network and other work in the client/server field, or related fields. At least four (4) years of managerial experience required.

Functional Responsibility: Provides daily supervision and direction to staff that are responsible for phone and in-person support to users in the areas of e-mail, directories, standard applications, and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software and printer problems.

42. Help Desk Analyst Manager

General Description: Minimum of fifteen (15) years of experience. Specialized experience includes systems as well as networking and mail standards and supervision of help desk employees. General experience includes information systems development, network and other work in the client/server field, or related fields. At least six (6) years of managerial experience required.

Functional Responsibility: Minimum of fifteen (15) years of experience. Specialized experience includes management of help desks in a multi-server environment, comprehensive knowledge of operating systems as well as networking and mail standards and supervision of help desk employees.

General experience includes information systems development, network and other work in the client/server field, or related fields. At least six (6) years of managerial experience required.

43. Computer Operator III

General Description: Six (6) years of experience with operation on large scale computer systems or multi-server local area networks. Must demonstrate sufficient knowledge of programming to understand software / hardware interaction. Knowledge and experience with a wide variety of hardware platforms and their associated peripherals and software applications.

Functional Responsibility: Operates computer systems, peripherals and support equipment conforming to the site-specific operating procedures. Monitors and supports computer processing reporting and deviations from established standards. Assists in determining equipment settings and operating instructions. Coordinates input, output, and file media. Distributes output and controls computer operation on multiple platforms. Performs required preventive maintenance

44. Computer Operator IV

General Description: Ten (10) years of experience with operation on large scale computer systems or multi-server local area networks.