MAS - Canopy One Solutions Inc. - 47QTCA22D009E

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system.

The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov

SCHEDULE TITLE: Multiple Award Schedule

Federal Supply Group: Information Technology Professional Services

PSC code: D399

CONTRACT NUMBER: 47QTCA22D009E

CONTRACT PERIOD: June 9, 2022 through June 8, 2027

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

CONTRACTOR: CANOPY ONE SOLUTIONS INC

4229 Lafayette ctr Dr Ste 1625 Chantill, VA 20151

Phone number: (703)831-8282 E-Mail: gopal@canopyone.com Website: http://www.canopyone.com

CONTRACTOR’S ADMINISTRATION SOURCE: Gopal Bethi

Phone number: (703)831-8282 E-Mail: gopal@canopyone.com

BUSINESS SIZE: Small SBA 8(a) certified disadvantaged business http://www.gsaadvantage.gov/ mailto:gopal@canopyone.com http://www.canopyone.com/ mailto:gopal@canopyone.com

CUSTOMER INFORMATION:

1a. TABLE OF AWARDED

SIN

SPECIAL ITEM NUMBERS

DESCRIPTION

54151S

OLM

541611

Information Technology Professional Services Order level materials

Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN:

(Government net price based on a unit of one)

N/A

1c. HOURLY RATES (Services only):

Please see page 4

2. MAXIMUM ORDER: $500,000

3. MINIMUM ORDER: $100

4. GEOGRAPHIC COVERAGE: 48 States, DC

5. POINT(S) OF PRODUCTION: Chantilly, VA

6. DISCOUNT FROM LIST PRICES: GSA Net Prices are shown on the attached GSA Pricelist.

7. QUANTITY DISCOUNT(S): 1% discount from GSA rate for single task orders at or above $100,000

8. PROMPT PAYMENT TERMS: Net 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions

9. FOREIGN ITEMS: N/A

10a. TIME OF DELIVERY: 30 DARO

10b. EXPEDITED DELIVERY: Items available for expedited delivery are noted in this price list or negotiated at the task order level.

10c. OVERNIGHT AND 2-DAY DELIVERY: Overnight and 2-day delivery are available. Contact the Contractor for rates.

10d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

11. FOB POINT: Destination

12a. ORDERING ADDRESS: Same as contractor

12b. ORDERING PROCEDURES: Ordering Procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA's) are found in Federal Acquisition Regulation (FAR) 8.405-3

13. PAYMENT ADDRESS: Same as contractor

14. WARRANTY PROVISION: Standard Commercial Warranty

15. EXPORT PACKING CHARGES: Not applicable

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE):

N/A

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE

LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): N/A

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

21. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A

22b. Section 508 Compliance for Electronic and Information Technology (EIT):

Section 508 compliance information on the supplies and services in this contract are available at the following website address (URL): http://www.canopyone.com

The EIT standard can be found at: www.Section508.gov/.

23. UNIQUE ENTITY IDENTIFIER (UEI) NUMBER: KVMCAAMAAAH7

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD

MANAGEMENT (SAM) DATABASE: Contractor has an Active Registration in the SAM database http://www.canopyone.com/ http://www.section508.gov/

Price

Labor Category Year 1 Year 2 Year 3 Year 4 Year 5

SAP Lead $98.74 $101.21 $103.74 $106.33 $108.99

SAP Consultant $113.55 $116.39 $119.30 $122.28 $125.34

SAP Consultant $93.80 $96.15 $98.55 $101.01 $103.54

Appian Consultant $78.01 $79.96 $81.96 $84.01 $86.11

Mainframe Developer $69.12 $70.85 $72.62 $74.44 $76.30

Oracle ERP Cloud Developer $83.93 $86.03 $88.18 $90.38 $92.64

Oracle Applications Database Administrator

$74.06 $75.91 $77.81 $79.76 $81.75

Integration Architect $85.90 $88.05 $90.25 $92.51 $94.82

Hadoop Developer $69.12 $70.85 $72.62 $74.44

$76.30

Hadoop Admin $85.90 $88.05 $90.25 $92.51 $94.82

Oracle Cloud Finance Admin & Security Consultant

$122.44 $125.50 $128.64 $131.86 $135.16

Oracle EBS Project Manager $103.68 $106.27 $108.93 $111.65 $114.44

IIB Consultant $90.84 $93.11 $95.44 $97.83 $100.28

Spark Developer $69.12 $70.85 $72.62 $74.44 $76.30

DevOps Engineer $82.94 $85.01 $87.14 $89.32 $91.55

MDM Developer $83.93 $86.03 $88.18 $90.38 $92.64

.Net Developer $71.09 $72.87 $74.69 $76.56 $78.47

Apigee Architect $96.77 $99.19 $101.67 $104.21 $106.82

Adobe Campaign Developer $87.88 $90.08 $92.33 $94.64 $97.01

Pega Developer $72.08 $73.88 $75.73 $77.62 $79.56

Salesforce Developer $98.74 $101.21 $103.74 $106.33 $108.99

Web methods Developer $74.06 $75.91 $77.81 $79.76 $81.75

API Developer $88.87 $91.09 $93.37 $95.70 $98.09

Microservices Architect $93.80 $96.15 $98.55 $101.01 $103.54

Big Data Engineer $88.87 $91.09 $93.37 $95.70 $98.09

Data Analyst $93.80 $96.15 $98.55 $101.01 $103.54

Software Developer IV $113.55 $116.39 $119.30 $122.28 $125.34

Project Manager II $88.87 $91.09 $93.37 $95.70 $98.09

System Engineer IV $98.74 $101.21 $103.74 $106.33 $108.99

Business/Systems Analyst III $88.87 $91.09 $93.37 $95.70 $98.09

Data Engineer $123.43 $126.51 $129.67 $132.92 $136.24

Senior DevOps Engineer $129.33 $132.56 $135.88 $139.27 $142.76

Senior Systems Engineer $123.43 $126.51 $129.67 $132.92 $136.24

Database Developer/Reporter $128.36 $131.58 $134.86 $138.24 $141.69

Software Consultant/Developer $108.61 $111.34 $114.12 $116.97 $119.89

Business Intelligence/Data Developer $128.36 $131.58 $134.86 $138.24 $141.69

Database Administrator $123.43 $126.51 $129.67 $132.92 $136.24

Project Manager $157.80 $161.75 $165.79

Product Manager $167.90 $172.10 $176.40

SME Business/System Analyst $152.66 $156.48 $160.39

Technical Writer $78.99 $80.97 $82.99

Principal Software Developer $276.47 $283.39 $290.47

Labor Category Title

Labor Category Description

Minimum Relevant Education

Years of relevant Experience (Must be a whole number and cannot be a range)

SAP Lead

Implementation and support Lead of GRC(governance, risk, and compliance) and other modules in SAP such as Human Capital Management (HCM), Financial Accounting and Controlling (FICO), Plant Maintenance (PM), Production Planning (PP), Quality Management (QM) etc.

Bachelors

SAP Consultant

Senior Implementation and support Lead of GRC(governance, risk, and compliance) and other modules in SAP such as Human Capital Management (HCM), Financial Accounting and Controlling (FICO), Plant Maintenance (PM), Production Planning (PP), Quality Management (QM) etc.

SAP Consultant

Implementation and support Master Data Governance ( MDG) and other modules in SAP such as Human Capital Management (HCM), Financial Accounting and Controlling (FICO), Plant Maintenance (PM), Production Planning (PP), Quality Management (QM) etc.

Appian Consultant

Appian platform consultant with Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers.

Design, implement, and demonstrate Appian solutions to clients

Mainframe Developer

IBM Mainframe Developer, Testing and support in experience with IBM Mainframe technologies (TSO/Roscoe, COBOL, CICS, DB2, VSAM, JCL, SAS, Debug). Knowledge and use of IBM Assembler, Experience using automated testing tools and knowledge and experience with IBM z/OS. Knowledge of ISPF, Cobol, DB2, IMS, JCL, CICS. Knowledge of Software Development Lifecycle (SDLC) concepts and Knowledge of Agile Scrum methodologies and their application

Associates

Oracle ERP Cloud Developer

Oracle ERP Developer, Implementations and Support to Design, build, test and implement complex information systems and processes in a large scale multi-tier environments. Create and maintain complex interoperability between small and large scale information systems with knowledge of the following Oracle technologies: OTBI, BI Publisher, and Oracle BPM for Cloud ERP. Track and maintain all development activities with strong knowledge of the following technologies: WebAPI, REST, SOAP, and Oracle SaaS for PaaS. Provide development and production support to troubleshoot highly complex large scale information system with knowledge of the following Oracle tools: Oracle FBL, ADFDI, SMARTVIEW, FR Studio, Workflow

Oracle Applications Database Administrator

Oracle DBA, Application Database Admin with knowledge of Installation, configuration and upgrading of Oracle server software and related products, Starting and Stopping the application, Monitoring the application related products like oacore,oafm apache etc. Bouncing apache,oacore,oafm if needed, establish and maintain backup and recovery policies and procedures. Implement and maintain database security (create and maintain users and roles, assign privileges).

Perform general technical trouble shooting and give consultation to development teams, interface with Oracle Corporation for technical support.

Patch Management and Version Control. Perform database tuning and performance monitoring. Perform application tuning and performance monitoring. Cloning DEV and TEST from

PROD.

Integration Architect

Application Integration, Endpoint Integration, web services and micro services development and architecture. Provide senior technical leadership, guidance, and support in formulating strategic technology approaches and systems architecture. This position is responsible for designing reusable technical assets and standards to support solution development, as well as consulting with project owners on how to best leverage these assets and standards. Strong understanding of the information technology landscape - stretching from infrastructure, network, client, server, emerging technology standards and trends.

Hadoop Developer

Meeting with the development team to assess the big data infrastructure. Designing and coding hadoop applications to analyze data collections. Creating data processing frameworks.

Extracting data and isolating data clusters. Testing scripts and analyzing results. Troubleshooting application bugs. Maintaining the security of company data. Creating data tracking programs.

Producing Hadoop development documentation. Training staff on application use.

Hadoop Admin

Installing Hadoop in Linux environment. Deployment in a Hadoop cluster and its maintenance. Health check of a Hadoop cluster monitoring whether it is up and running all the time. Analyse the storage data volume and allocating the space in HDFS. Resource management in a cluster environment. This involves new node creation and removal of unused ones. Configuring NameNode to ensure its high availability. Implementing and administering Hadoop infrastructure on an ongoing basis. Required hardware and software deployment in Hadoop environment. Furthermore to expanding of existing environments.

Oracle Cloud Finance Admin & Security Consultant

Wok as Oracle Cloud ERP Security and application admin subject matter expert. Update and implement user security and roles within Oracle ERP Cloud Security based on functional documents provided by project team. Design, test, implement and document security access model and implementing best practice controls. Recommend and develop security measures to protect information against unauthorized modification or loss for adherence to SOX and SOD controls. Review and audit end user accounts, permissions, and access rights. Align segregation of duties and security profiles. Support Oracle Cloud Financial ERP implementation during discovery, PROTOTYPE, SIT, UAT, go live and post go live. Work with business and project teams to troubleshoot issues with security objects, identify, and implement appropriate solutions. Coordinate with development team on release, configuration management in Oracle Cloud applications.

Assist with code migration in Production. Strong knowledge on Oracle Fusion Security and must have hands on experience in creating users, assigning roles, creating custom roles, data access set and understand auto provisioning user roles. Manage Oracle Identity Cloud Service system configuration and security settings for an identity domain in Oracle Identity Cloud Service.

Oracle EBS Project Manager

Mid-Level Oracle E-business Suite Project Manager

IIB Consultant

Mid-level IBM Integration Bus Developer for providing hands-on development, design, implementation, and support of business solutions based on IBM Integration Bus (IIB) technology.

Experience in IBM WebSphere Message Broker, IIB 9.0 and IBM WebSphere MQ. Experience with WebSphere Adapters, patterns, ESQL, DFDL,XML, XSLT mapping and usage of SOAP,HTTP and JMS protocols. Deep knowledge of Message Broker and IBM Integration Bus product in all areas (Dev,Admin).

Spark Developer

Data and Analytics Developer to write analytics code, services and components in Java, Apache Spark, Kafka, Storm, Redis and related technologies such as Hadoop, Zookeeper Responsible for systems analysis - Design, Coding, Unit Testing and other SDLC activities. Requirement gathering and understanding, Analyze and convert functional requirements into concrete technical tasks and able to provide reasonable effort estimates. Works proactively, independently and with global teams to address project requirements, and articulate issues/challenges with enough lead time to address project delivery risks. Providing expertise in technical analysis and solving technical issues during project delivery. Code reviews, test case reviews and ensure code developed meets the requirements

DevOps Engineer

DevOps, Deployment, Operations, Productions support.

Development operations (DevOps) engineers are responsible for the production and ongoing maintenance of a website platform.

They also manage cloud infrastructure and system administration and work with teams to identify and repair issues on an as-needed basis, so strong communication skills are important in this position. They are generally expected to work well under pressure with tight deadlines for certain tasks, and a proactive demeanor and friendly disposition are also helpful. DevOps engineers may work with junior and senior engineers, project managers, and executives, as well as administrative assistants, executive assistants, and a receptionist. Hours can be flexible, though they typically work during regular weekly business hours, and they are not usually responsible for customer/client interaction or supervising junior employees.

MDM Developer

Mid-Level Data Engineer to participate in all phases of complex data manipulation and storage components, Adhere to defined standards and appropriate techniques across the complete data lifecycle, Execute Master Data related projects and initiatives, Perform audits and data validation against Master Data definitions. Establish and reconfigure technical aspects related to system workflows and matching rules. Develop and configure MDM elements ensuring accurate data creation, transformation, translation and retention. Work within MDM solution architecture to define component architecture, review detailed designs for accuracy and overall compliance. Maintain metadata stores for master data attributes, definitions and usages

.Net Developer

Mid-Level .Net Developer. Follows company software development lifecycle to design, code, configure, test, debug, and document system and application programs. Assists in preparing technical design specifications based on functional requirements and analysis documents. Reviews functional requirements, analysis and design documents and provides feedback.

Collaborates with other development staff to achieve quality and consistency. Participates in architecture, design and code reviews. . Develops and maintains operational and system level documentation.

Apigee Architect

Mid-Level Apigee Architect to build solutions and architectural frameworks using Enterprise Integration/Middleware Solutions, API Management, API Development and designing and implementing APIs using Apigee Edge. Experience in implementing API Security and Access Control (OAuth/SAML, Web SSO, SSL etc), knowledge of API best practices and performance tuning, Session Management and API Analytics

Adobe Campaign

Mid-level Adobe Developer to Design, develop, implement, support, and maintain Adobe Campaign Classic, build HTML emails according to the provided creative, Participate in gathering business requirements, lead design sessions and define application features, Using Campaign build web applications in HTML, CSS and JavaScript, validate email renderings across different clients, build, execute, and deliver accurate audience data for assigned campaigns using Adobe Campaign Classic.

Responsible for building complex highly segmented, multi-wave and multi-channel workflows and journeys in Adobe Campaign Classic, build and execute test and measure campaign strategies that will drive desired customer behavior.

Pega Developer

Junior Pega Systems Developer to Design and Develop web applications and web services using software’s like (PEGA) PRPC 6.1 SP2 or higher, Pega CSHC (Formerly known as Pega CPMHC), Java, HTML, JavaScript, ASP.Net, XML, SQL, Visual Studio.Net. Responsible for development and maintenance of Pega application & interfaces. Assist with troubleshooting and debugging of Pega applications to clearly identify root cause of production level architecture issues and make practical suggestions with proof-based technical reasoning. Develop long-term and future policies, standards and guidelines that direct the design, development and implementation using BPM platforms across the enterprise

Salesforce Developer

Mid-Level Salesforce (SFDC) developers, Implementations, Testers to do customization on the Salesforce Lightning platform which should include: Lightning Components using the Lightning Design System framework, Apex, Apex data loader, and declarative platform tools. (Process Builder, Visual Workflow, Lightning App Builder, etc.) Use Salesforce.com APEX data loader or experience with programming Languages – APEX, Visualforce. Perform configuration and customization of the Salesforce.com platform and participate in efforts to develop and execute testing, training and documentation

Web methods

Mid-Level Web methods Developer to do development using flow services, java services and adapter services should have worked on Broker ublish/Subscribe and request/response model with hands on experience on JMS Publish/Subscribe and in Webmethods administration. Should aware of installation and configuration of all the Webmethods components including Integration Server, MWS, Broker, UM, Command Central, Mediator and Enterprise Gateway server and good experience on Major adapters JDBC, SAP, SOAP & Rest Database knowledge on Mulesoft.

API Developer

Mid-Level API Developer, Web Interfaces, Microservices. s, codes, tests and implements new web applications and components. Maintains and enhances existing applications.

Provides technical and functional user support. Troubleshoots and resolves issues surrounding performance, response times, capacity and system limitations. Develops end-user documentation and provides training to the organization as required. May collaborate with internal business partners, internal technology resources (database, system, networking) and with external vendors. Update websites to ensure timeliness, data quality, integrity and consistency. Requires both front-end and back-end development experience.

Microservices Architect

Mid-Level Microservices Architect with experience in Microservices, API, Java 8, GCP, AWS Cloud Solutions, Pivotal Cloud Foundry, Cassandra, Springboot, ELK, Drools Rule Engine, Spring Cloud Services, Java, Kafka, Rabbit MQ, App Dynamics, API Gateway, Spring Boot, Micro-services, Relational and/or NoSQL databases. Understands concepts such as: cyber threat defense, high availability engineering, containerization, single page application development, server less computing, elastic scalability, high performance RDBMS/NoSQL, big data, Cassandra DSE, Kafka, Couchbase. Implements Continuous Integration and Continues Delivery using tools and automation capabilities such as JUnit, Mocking, TestNG, Jenkins, Git, Stash and Jira.

Big Data Engineer

Mid-Level Big Data Developer who can select and integrate any Big Data tools and frameworks required to provide requested capabilities, Proficient understanding of distributed computing principles, can manage Hadoop cluster, with all included services and proficient with Hadoop v2, MapReduce, HDFS, good knowledge of Big Data querying tools, such as Pig, Hive, and Impala, experience with NoSQL databases, such as HBase, Cassandra, MongoDB, experience with various messaging systems, such as Kafka or RabbitMQ

Data Analyst

Mid-Level Data Analyst, Splunk Super User, Performs data collection, analysis, validation and reporting. Designs, tests, and documents processes, SQL queries, and stored procedures.

Extracts and analyzes data from various sources, including databases, manual files, and external websites. Responds to data inquiries from various groups within an organization.

Creates and publishes regularly scheduled and ad hoc reports.

Documents reporting requirements and processes and validates data components as required. Requires experience with relational databases and knowledge of query tools and/or statistical software. Strong analytical and organizational skills also essential.

Software Developer IV

Mid-Level Software Developer, Full stack Software Engineer, Python, React JS, dJango. Designs, modifies, develops, writes and implements software programming applications. Supports and/or installs software applications/operating systems.

Participates in the testing process through test review and analysis, test witnessing and certification of software. Familiar with a variety of the field's concepts, practices, and procedures.

Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.

Project Manager II

Junior Level Project Manager, Release: Manages the entire project lifecycle from project definition through implementation.

Accountable for meeting agreed upon scope, cost, schedule and quality measures. Develops project plan and drives project milestones. Establishes effective communication plan with project team and key stakeholders. Provides day-to-day direction to project resources. Ensures effective change management occurs throughout the course of the project. Responsible for preparation of documentation, status reports and budgets. Role requires excellent oral and written communications, interpersonal, negotiation, project planning, judgment, leadership, decision-making, analysis and problem-solving skills. Specialized knowledge of MS Project, Visio, Excel, Word.

System Engineer IV

Mid-Level Systems Engineer, Deployments, Production Engineer, Support, Middleware Support and Administration. Plans, designs and deploys large scale complex systems, including enterprise infrastructure, information systems, ERP applications, and internet technologies. Projects typically involve on both software and hardware components. Evaluates existing systems to understand capabilities and recommend solutions. Works with non-technical business owners to understand needs and develops a technical solution. Participates in the layout design and installation of new systems or modification of existing systems. Develops and manages systems integration projects.

Identifies and resolves existing system deficiencies.

Business/Systems Analyst III

Mid-Level Business Systems Analyst: Reviews, analyzes, and evaluates information technology systems operations.

Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staff. Identifies, documents, reports and tracks system issues. Supports the process of translating business needs into formal technical requirement deliverables.

Project Manager • Lead and manage projects, ensuring all aspects of software development, design, architecture, and operations align with project goals and timelines.

• Oversee the development and implementation of automation processes to streamline the software development lifecycle, including service catalogs and automated policy checks.

• Ensure all code complies with regulations and standards, is secure, free from vulnerabilities, and meets observability and alarming strategies.

• Serve as the key liaison between top management, development teams, and other stakeholders, ensuring clear communication and alignment of project objectives.

• Facilitate Agile development processes, including sprint planning, daily stand-ups, and retrospectives, ensuring successful sprint execution.

• Conduct sophisticated risk assessments, identify potential issues, and devise contingency plans to manage project

Bachelor’s or above hurdles effectively.

• Strategically allocate resources, manage budgets, and optimize cost-effectiveness and efficiency of project execution.

• Implement and lead quality assurance processes, ensuring project outputs meet industry standards and benchmarks.

• Drive innovation in project management processes by introducing advanced methods, tools, and techniques.

• Encourage a culture of continuous improvement within the project management office.

• Monitor project progress and performance, providing regular updates to stakeholders and making adjustments as necessary.

• Develop and maintain detailed project documentation, including plans, schedules, and reports.

• Mentor and support project teams, enhancing their project management capabilities and fostering professional growth.

• Collaborate with cross-functional teams to resolve issues and ensure successful project delivery.

Product Manager • Oversee integration of new database technologies and drive innovative solutions.

• Develop comprehensive user stories and finalize technical designs.

• Lead integration and testing phases, ensuring compatibility and addressing challenges.

• Conduct evaluations and plan migrations for existing systems.

• Define and prioritize features to enhance automation and efficiency.

• Collaborate with technical teams, architects, and stakeholders for successful delivery.

• Manage selection, integration, and deployment of database technologies.

• Maintain and prioritize the product backlog aligned with business goals.

• Facilitate Agile processes, including sprint planning and retrospectives.

• Ensure successful sprint execution, meeting deadlines and quality standards.

• Communicate project expectations clearly to team members and stakeholders.

• Conduct risk assessments and devise contingency plans.

• Allocate resources strategically and manage project budgets.

• Mentor and support project teams, fostering professional growth.

• Oversee project performance, ensuring compliance with industry standards.

• Implement and lead quality assurance processes.

• Drive innovation by introducing advanced project management methods and tools.

• Encourage continuous improvement within the project management office.

Bachelor’s or above

SME Business/System Analyst

• Collaborate with stakeholders across the organization to identify business needs and opportunities.

• Drive the development of functional area strategies to optimize operations in a cross-functional mode throughout the organization.

• Translate complex datasets and market insights into actionable strategies and robust solutions to enhance business performance and decision-making.

• Analyze current business processes and workflows to identify inefficiencies and propose improvements. Implement new processes and evaluate their impact on business outcomes.

• Spearhead collaborations with IT departments to ideate, develop, and refine technological solutions that address critical business needs.

• Ensure seamless integration and alignment of new technologies with business goals and facilitate their smooth adoption within the company.

• Present analytical findings and strategic recommendations to stakeholders and executive management through clear, persuasive presentations.

• Drive consensus and action plans that align with enterprise objectives.

• Identify potential strategic and operational risks and develop

Bachelor’s or proactive mitigation strategies to safeguard the organization.

• Participate in account strategy sessions, strategic assessments, and design reviews to validate the enterprise approach and associated work products.

• Coordinate the resolution of highly complex problems and tasks, ensuring all efforts align with organizational objectives.

Technical Writer • Design and develop training modules and materials tailored to the specific needs of IT personnel.

• Ensure that training programs are up-to-date with the latest IT technologies and industry standards.

• Conduct engaging training sessions both in-person and via virtual platforms.

• Utilize a variety of instructional techniques to cater to different learning styles and maximize learning outcomes.

• Perform regular skills assessments and analyze training needs to identify gaps and opportunities for further learning and development within the IT department.

• Collaborate with managers and other department heads to align training programs with organizational goals and technological advancements.

• Implement mechanisms to gather feedback and evaluate the effectiveness of training sessions. Use this data to make informed adjustments to training strategies and content.

Bachelor’s or above

Principal Software Developer

• Extensive experience in software development, systems integration, and project management.

• Proven track record in leading complex technical projects and developing innovative solutions.

• Expertise in UI/UX design, data pipeline migration, and infrastructure configuration.

• Expertise in full stack development

• Strong understanding of CPE reporting, device onboarding, and health monitoring.

• Lead the evaluation of existing systems to understand capabilities and recommend innovative solutions that align with project goals and enhance overall platform functionality.

• Collaborate with non-technical business owners to understand needs and translate them into robust technical solutions. Drive the technical strategy and architecture decisions.

• Oversee and actively participate in the layout, design, and installation of new systems or the modification of existing systems. Manage complex systems integration projects, ensuring alignment with business objectives and timelines.

• Identify, troubleshoot, and resolve existing system deficiencies.

Implement best practices for monitoring, maintenance, and improvement of system performance.

• Create in-house UI templates to standardize views within React for a unified look and feel across applications. Integrate these templates into the production environment.

• Design and create comprehensive reports, such as the SamKnows report, and automate PowerPoint reports based on data extracted from Jira.

• Develop application defect tracking mechanisms for executive reporting.

• Experience in Migration and modernization of technologies

• Design and configure clusters for new platform redesigns

• Create KPIs for system for monitoring and application health.

Bachelor’s or

541611

Labor Category Year 1 Year 2 Year 3 Year 4 Year 5 Year 6

SME Business Analyst $101.76 $104.31 $106.92 $109.59

Sr Program Manager

$136.02 $139.43 $142.91 $146.49

Sr. Administrative Specialist $70.53 $72.29 $74.10 $75.95

Management Consultant $176.32 $180.74 $185.25 $189.88

Training Specialist $85.64 $87.79 $89.98 $92.23

541611

Labor Category Title

Labor Category Description

Minimu m Relevan t Educati on

Years of relevant Experienc e (Must be a whole number and cannot be a range)

SME Business Analyst

• The SME Business Analyst collaborates with stakeholders across all organizational levels to identify business needs, gaps, and growth opportunities, ensuring alignment with strategic goals.

• They conduct thorough analysis of current business processes and workflows to uncover inefficiencies and recommend improvements, optimizing productivity and enhancing outcomes.

• This role involves developing and presenting clear, data-driven findings and recommendations to stakeholders and executive management, thereby supporting the achievement of business objectives.

• Working closely with IT departments, the SME Business Analyst ideates, designs, and refines technological solutions to meet evolving business requirements, ensuring these solutions integrate seamlessly and align with organizational goals.

• They lead the execution and adoption of technology implementations, managing change effectively and supporting end-users through the transition.

• By translating complex datasets and market insights into actionable strategies, they drive performance across functional areas, support informed decision-making, and contribute to enhanced cross-functional operations.

• The SME Business Analyst participates actively in strategy sessions, assessments, and design reviews to validate enterprise approaches and ensure work products align with business objectives.

• They coordinate efforts to resolve highly complex challenges, supporting long-term strategic goals, and spearhead collaboration initiatives with IT and other departments to foster innovation and align technology solutions with critical business needs.

• Ensuring seamless integration of new systems and processes, they regularly present analytical findings and strategic recommendations to stakeholders and executive management through clear, persuasive presentations.

• By driving consensus-building efforts, promoting cross-departmental collaboration, and guiding teams toward cohesive action plans, they align actions with enterprise-wide goals.

• Additionally, the SME Business Analyst identifies potential strategic and operational risks, proactively developing and executing mitigation strategies to safeguard organizational assets.

Acting as a subject matter expert, they leverage a deep understanding of industry trends, best practices, and market dynamics to inform strategic decision-making, while contributing to the development of policies and procedures that support sustainable growth, continuous improvement, and operational excellence.

Bachelor’s or above

Sr Program Manager

• As a Senior Program Manager, you will create project plans that align customer needs with company goals, overseeing all phases from development through implementation.

• Leading and mentoring project teams, you’ll set clear objectives, provide feedback, and foster professional growth.

• Effective communication with stakeholders is crucial to support project goals, ensuring regular updates and alignment on progress.

Bachelor’s or

• You will monitor budgets closely to ensure financial compliance, identifying and mitigating risks early on.

• Ensuring projects meet regulatory and quality standards, you will deliver progress reports and presentations to stakeholders, including sponsors and key decision makers.

• With a strong understanding of project management methodologies like Agile, SCRUM, and Waterfall, you will lead impactful projects, defining scopes, objectives, and timelines.

• Acting as the main liaison between management and project teams, you’ll communicate expectations clearly.

• Conducting risk assessments and implementing contingency plans, you will manage project challenges effectively.

• Strategic resource allocation and budget management will optimize project cost-efficiency.

• Mentoring project managers, you’ll enhance team capabilities and instill a culture of continuous improvement.

Overseeing project performance, you’ll ensure compliance with industry standards, driving innovation through advanced management methods and quality assurance processes.

Sr. Administrative Specialist

• As a Senior Administrative Specialist, you will oversee document drafting, formatting, and management, maintaining efficient systems for digital and physical records.

• Acting as the main point of contact for office operations, you will handle complex communications, scheduling, and meeting logistics, ensuring seamless coordination for both internal and external stakeholders.

• In this role, you will manage office supplies, support project teams by coordinating schedules, compiling reports, and maintaining project documentation.

• You’ll also assist in financial administration tasks such as processing invoices, tracking expenses, and preparing departmental budgets.

• Providing high-level support to senior management, you will manage executive calendars, coordinate travel arrangements, and prepare expense reports while handling sensitive information with utmost confidentiality.

• You will organize and oversee key company meetings and events, manage end-to-end logistics, and support virtual meeting setups.

Additionally, you will lead administrative projects aligned with organizational goals, assist with project planning and resource allocation, and supervise junior administrative staff, promoting continuous improvement and high performance across the team.

Bachelor’s or above

Management Consultant

• Lead consulting engagements to assess client's current IT infrastructure and strategies.

• Develop comprehensive transformation strategies that align IT with business goals, focusing on areas such as digital transformation, cybersecurity, cloud computing, and data analytics.

• Analyze and redesign business processes to enhance efficiency and effectiveness, integrating IT solutions that support business operations.

• Drive change management initiatives to ensure smooth transition and adoption of new technologies and processes.

• Establish and nurture strong relationships with senior client stakeholders.

• Act as a trusted advisor to C-level executives, providing insights and recommendations on IT investments and best practices.

• Oversee the planning, execution, and delivery of IT projects, ensuring projects are completed on time, within budget, and meet or exceed client expectations.

• Lead and mentor teams of consultants and analysts.

• Stay abreast of emerging IT trends and innovations.

• Publish thought leadership pieces and speak at industry conferences to enhance the firm’s reputation and showcase expertise.

• Guide clients through the process of technology and vendor selection to ensure compatibility with business needs and strategic goals.

Preferably certified in Project Management (PMP, PRINCE2) or IT frameworks (ITIL, TOGAF).

Training Specialist

• Design and develop training modules and materials tailored to the specific needs of IT personnel.

• Ensure that training programs are up-to-date with the latest IT technologies and industry standards.

• Conduct engaging training sessions both in-person and via virtual platforms.

• Utilize a variety of instructional techniques to cater to different learning styles and maximize learning outcomes.

• Perform regular skills assessments and analyze training needs to identify gaps and opportunities for further learning and development within the IT department.

• Collaborate with managers and other department heads to align training programs with organizational goals and technological advancements.

• Implement mechanisms to gather feedback and evaluate the effectiveness of training sessions.

Use this data to make informed adjustments to training strategies and content.

Bachelor’s or