MAS - National Capitol Contracting, LLC - 47QTCA22D007S

General Services Administration

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for

GSA Advantage!® is: https://www.GSAAdvantage.gov.

SCHEDULE TITLE: Multiple Award Schedule (MAS)

FSC Group: Information Technology

Electronic Commerce Subcategory

FSC/PSC Code: DG10

IT Hardware Subcategory

FSC/PSC Code: 7B22

IT Services Subcategory

FSC/PSC Code: DA01

FSC Group: Professional Services

Marketing and Public Relations Subcategory

FSC/PSC Codes: T006, DD01, R701, R708, R499

Business Administrative Services Subcategory

FSC/PSC Code: R408

Language Services Subcategory

FSC/PSC Code: R608

FSC Group: Office Management

Records Management Subcategory

FSC Class: R616, R617

Document Services Subcategory

FSC Class: R799

FSC Group: Miscellaneous

Complimentary SINs Subcategory

FSC/PSC Code: 0000

Contract Number: 47QTCA22D007S | Period Covered by Contract: May 3, 2022- May 2, 2027

National Capitol Contracting LLC dba National Capitol Captioning | 7921 Jones Branch Drive Suite 300

McLean, VA 22102 | Phone: (703) 243-9696 | Fax: (703) 243-2844 | www.nccsite.com

CONTRACTOR’S ADMINISTRATION SOURCE:

Barwoo Kim | Phone: (703) 243-9696; Fax: (703) 243-2844 | Email: Barwoo.Kim @nccsite.com

BUSINESS SIZE: Small Business

Pricelist is Current through Modification PS-0012 effective December 17, 2024

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

http://www.nccsite.com/

Customer Information:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

SIN SIN Description

33411; 33411 STLOC Purchasing of new electronic equipment

54151ECOM; 54151ECOM STLOC Electronic Commerce and Subscription Services

54151S; 54151S STLOC Information Technology Professional Services

512110 Video/Film Production

541511 Web Based Marketing

541611 Management and Financial Consulting, Acquisition and Grants Management

Support, and Business Program and Project Management Services

541810 Advertising Services

541820 Public Relations Services

541930 Translation and Interpretation Services

561920 Conference, Meeting, Event and Trade Show Planning Services

493110RM Physical Records Management Services

518210DC Document Conversion Services

518210ERM Electronic Records Management Solutions

OLM Order-Level Materials (OLM)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment discounts, or any other concession affecting price. Contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See p. 32.

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, the Contractor shall insert

“Not applicable” for this item. See p. 5-38.

2. Maximum Order:

SIN Max. Order

33411; 33411 STLOC $500,000.00

54151ECOM54151ECOM STLOC $500,000.00

54151S54151S STLOC $500,000.00

512110 $1,000,000.00

541511 $1,000,000.00

541611 $1,000,000.00

541810 $1,000,000.00

541820 $1,000,000.00

541930 $350,000.00

561920 $1,000,000.00

493110RM $1,000,000.00

518210DC $1,000,000.00

518210ERM $1,000,000.00

OLM $250,000.00

3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area):

SINs 33411; 33411 STLOC, 54151ECOM54151ECOM STLOC,54151S54151S STLOC, OLM, 493110RM; 518210DC, 518210ERM: Domestic- 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories.

SINs 512110, 541511, 541611, 541810, 541820, 541930, 561920: Worldwide.

5. Point(s) of production (city, county, and state or foreign country): McLean, Fairfax County,VA

6. Discount from list prices or statement of net price: Prices herein are net government prices.

7. Quantity discounts: 0.5% Single Task Orders of $350,000.00 and above

8. Prompt payment terms: Net 30 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): None

10a. Time of Delivery (Contractor insert number of days):

33411, 33411 STLOC: 4 to 6 weeks

54151S, 54151SSTLOC: Negotiated on Terms of Contract

54151ECOM, 54151ECOMSTLOC: 30 Days

512110, 541511, 541611, 541810, 541820, 541930, 561920, 493110RM; 518210DC, 518210ERM:

Negotiated at the task level.

10b. Expedited Delivery: Contact Contractor

10c. Overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements: Contact Contractor

11. F.O.B Point(s): Destination

12a. Ordering Address(es): National Capitol Contracting LLC

7921 Jones Branch Drive

Suite 300

McLean, VA 22102

(703) 243-9696

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es): National Capitol Contracting LLC

7921 Jones Branch Drive

Suite 300

McLean, VA 22102

(703) 243-9696

14. Warranty provision: Contractor’s standard commercial warranty.

15. Export Packing Charges (if applicable): N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

18b. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants: N/A

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services offered and show where full details can be found at http://www.nccsite.com. ICT accessibility standards can be found at: www.Section508.gov/.

23. Unique Entity Identifier (UEI) number: SZEHJV7MN8V1

24. Notification regarding registration in the System for Award Management (SAM) Database: Registered.

CAGE CODE: 3FFS7

http://www.nccsite.com/

Labor Category Descriptions SIN 54151S

Labor Category: AV Subject Matter Expert (SME)

Minimum Years of Experience: 5 years

Functional Responsibility: Audio/Visual System Design and Engineering

Designs and engineers audio visual systems. Engages clients to determine appropriate technical solutions. Conducts site surveys, and communicates with clients to ascertain customer needs and requirements. Develops technical scope of work, system wiring diagrams, and equipment rack elevations. Serves as a technical resource for the client and for the AV integration team. Develops technical review packages, including structural requirements for mounting of equipment, signal flow diagrams, dimensions, system power, and mechanical requirements. Performs diagnosis and resolution of complex AV hardware and software problems for end users. Recommends and implements corrective solutions. Interacts with third party vendors and partners to ensure offerings are up to date.

Minimum Educational/Degree Requirements: Bachelor's Degree in computer science, economics, engineering, or equivalent. Industry technical training, Infocomm CTS certification Applicable Training/Certification Requirements: Industry technical training, InfoComm CTS certification

Labor Category: AV Engineer

Minimum Years of Experience: 2 years

Functional Responsibility: Audio/Visual System Design and Engineering

Creates AV system designs and drawings based on a preliminary statement of work and bill of materials. Amends drawings and specifications in compliance with proposed work. Finalizes design of AV systems and technical solutions. Interacts with third party vendors and partners to troubleshoot complex equipment issues. Develops technical review packages, including structural requirements for mounting of equipment, signal flow diagrams, dimensions, system power, and mechanical requirements. Performs diagnosis and resolution of complex AV hardware and software problems for end users.

Minimum Educational/Degree Requirements: Bachelor's Degree in computer science, economics, engineering, or equivalent. Industry technical training

Applicable Training/Certification Requirements: Industry technical training

Labor Category: AV Project Manager

Minimum Years of Experience: 2 years

Functional Responsibility: Project Management

Under general direction, responsible for logistical aspects of the implementation of assigned projects, and provides a single customer point of contact for those projects. Takes projects from original concept through final implementation. Supports all areas affected by the project including end users, facility services, and client services.

Defines project scope and objectives. Develops detailed work plans, schedules, and status reports. Conducts project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Provides technical and logistical guidance to project team. Takes action to solve problems.

Minimum Educational/Degree Requirements: Bachelor's Degree in business, operations, psychology, or Equivalent

Labor Category: AV Project Manager - Senior

Minimum Years of Experience: 5 years

Functional Responsibility: Project Management

Responsible for all aspects of the development and implementation of AV projects and provides a single customer point of contact for those projects. May supervise AV Project Managers. Takes projects from original concept through final implementation. Supports all areas affected by the project including end users, facility services, and client services. Defines project scope and objectives. Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis.

Ensures adherence to quality standards and reviews project deliverables. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Provides technical, logistical, and analytical guidance to project team.

Recommends and takes action to direct the analysis and solutions for problems.

Minimum Educational/Degree Requirements: Bachelor's Degree in business, operations, psychology, or Equivalent

Labor Category: AV Programmer

Minimum Years of Experience: 3 years

Functional Responsibility: Control System Programming

Participates as high-level technical expert in design development, coding, testing, and debugging AV software or significant enhancements to existing software. Works with technical staff to understand system issues and develops software specifications to resolve them. Resolves customer complaints and responds to suggestions for improvements and enhancements. May commission systems. Participates in the development of user manuals.

Assists in training entry level programmers.

Minimum Educational/Degree Requirements: Bachelor's Degree in computer science, engineering, or Equivalent;

key vendor certifications which may include AMX ACE or Crestron DMC-4K

Applicable Training/Certification Requirements: Industry technical training, key vendor certifications which may include AMX ACE and Crestron DMC-4K

Labor Category: Program Manager

Minimum Years of Experience: Minimum seven (7) years of technical experience in all phases of program management for complex computer systems and/or computer facilities operation. Requires knowledge of available hardware, related system software, system integration techniques, network management, and project management practices. Demonstrates ability to work independently based on the strategic plan or under general direction. Must be able to effectively employ contemporary project management tools. (must have at least one certification or equivalent from the list below and maintain throughout the task order: PMI Agile Certified Practitioner (PMI-ACP), PMP.

Functional Responsibility: Provides business, technical and personnel management to subordinate groups of technical and administrative personnel across multiple disciplines such as engineering, application program and systems development. Responsible for the overall, day-to-day management of a specific task order or group of task orders affecting the same or related/interdependent systems. Conceives, plans, and executes a wide variety of projects requiring exploration of subject areas, definition of problems, and development of cost-effective approaches for resolution. Schedules and assigns work to subordinates and subcontractors and monitors progress and resolves discrepancies to ensure compliance with work/quality standards and contract/task order requirements. Ensures that the technical solutions and schedules in the task order(s) are implemented within estimated timeframes and budget constraints. Reports orally and in writing to contractor management and government representatives. May serve as the Contractor's authorized interface with the Government Contracting Officer, the Contracting Officer's

Representative (COR), government management personnel, and agency representatives and is authorized to negotiate and make decisions binding on the Contractor.

Minimum Educational/Degree Requirements: BA or BS in Computer Science, Information Systems, or other related discipline.

Labor Category: Communications Network Technician Senior

Minimum Years of Experience: Minimum four (4) years’ experience

Functional Responsibility: With minimal technical guidance, installs and repairs data communications lines and equipment. Reviews work orders to move, change, install, repair, or remove data communications equipment, such as modems, cables, network cards, and wires. Reads technical manuals to learn correct settings for equipment.

Measures, cuts, and installs wires and cables. Splices wires or cables, using hand-tools or soldering iron. Connects microcomputer or terminals to data communication lines. Develops test plans and tests communication lines to ensure that data is being transmitted between locations according to specifications using testing instruments such as voltmeter and data scope. Uses diagnostic techniques to locate problem, and repairs wiring, cables. When equipment repair is required, coordinates with maintenance organization or company. Monitors repair activity to ensure repair or replacement is done in a timely manner. May plan layout and installation of data communications equipment.

May negotiate and place orders with common carriers. May function as a technical lead for more junior specialists.

Can perform all telecommunication, wiring, and cabling tasks.

Minimum Educational/Degree Requirements: Bachelor’s Degree in a related technical field.

Labor Category: Voice/Data Communications Engineer

Minimum Years of Experience: Minimum four (4) years’ experience (must have at least one certification or equivalent from the following list and maintain throughout the task order: CCDA, CCNP, CCSP, and CCNA).

Functional Responsibility: Provides technical direction and engineering knowledge for communications activities including planning, designing, developing, testing, installing, and maintaining large communications networks.

Ensures that adequate and appropriate planning is provided to direct building architects and planners in building communications spaces and media pathways meet industry standards. Develops, operates, and maintains voice, wireless, video, and data communications systems. provides complex engineering or analytical tasks and activities associated with one or more technical areas within the communications function. Can perform all telecommunication, wiring, and cabling tasks.

Minimum Educational/Degree Requirements: BA or BS in Computer Science, Information Systems, or other related

Labor Category: Security Program Manager

Minimum Years of Experience: Minimum seven to fifteen (7 - 15) years of technical experience in all phases of program management for complex computer systems and/or computer facilities operation. Requires knowledge of available hardware, related system software, system integration techniques, network management, and project management practices. Demonstrates ability to work independently based on the strategic plan or under general direction. Must be able to effectively employ contemporary project management tools (must have at least one certification or equivalent from the following list and maintain throughout the task order: CISSP, CISM, CISA, PMI

Agile Certified Practitioner (PMI-ACP), and PMP).

Functional Responsibility: Provides business, technical and personnel management to subordinate groups of technical and administrative personnel across multiple disciplines such as engineering, application program, and systems development. Responsible for the overall, day-to-day management of a specific task order or group of task orders affecting the same or related/interdependent systems. Conceives, plans, and executes a wide variety of projects requiring exploration of subject areas, definition of problems, and development of cost-effective approaches for resolution. Schedules and assigns work to subordinates and subcontractors and monitors progress and resolves discrepancies to ensure compliance with work/quality standards and contract/task order requirements. Ensures that the technical solutions and schedules in the task order(s) are implemented within estimated timeframes and budget constraints. Reports orally and in writing to contractor management and government representatives. May serve as the Contractor's authorized interface with the Government Contracting Officer, the Contracting Officer's

Representative (COR), government management personnel, and agency representatives and is authorized to negotiate and make decisions binding on the Contractor.

Minimum Educational/Degree Requirements: BA or BS in Computer Science, Information Systems, or other related

Labor Category: Security Engineer

Minimum Years of Experience: Two to five (2 - 5) years’ experience (must have at least one certification or equivalent from the following list and maintain throughout the task order: CISSP, CISM, CISA, CCNP, CCNA-

Security, and MCSE).

Functional Responsibility: Advises the customer and/or performs tasks to ensure cost effective system design and development, with integrated/embedded security features that are compliant with required certification/accreditation standards. May be required to evaluate, develop, recommend, test, modify, and change software/hardware configurations in order to meet government service level computer security requirements.

Minimum Educational/Degree Requirements: Bachelor's Degree in a technical field such as Computer Science or

Engineering.

Labor Category: Security Engineer Mid

Minimum Years of Experience: Six to nine (6 - 9) years’ experience (must have at least one certification or equivalent from the following list and maintain throughout the task order: CISSP, CISM, CISA, CCNP, CCNA-

Security, and MCSE).

Functional Responsibility: Advises customer and/or performs tasks of intermediate complexity to ensure cost effective system design and development, with integrated/embedded security features that are compliant with required certification/accreditation standards. May be required to evaluate, develop, recommend, test, modify, and change software/hardware configurations in order to meet government service level computer security requirements.

May supervise Junior System Security Engineers.

Minimum Educational/Degree Requirements: Bachelor's Degree in a technical field such as Computer Science or

Labor Category: Security Engineer Senior

Minimum Years of Experience: Ten (10) years’ experience (must have at least one certification or equivalent from the following list and maintain throughout the task order: CISSP, CISM, CISA, CCNP, CCNA-Security, and

MCSE).

Functional Responsibility: Advises customer and/or performs complex tasks to ensure cost effective system design and development, with integrated/embedded security features that are compliant with required certification/accreditation standards. May be required to evaluate, develop, recommend, test, modify, and change software/hardware configurations in order to meet government service level computer security requirements.

Minimum Educational/Degree Requirements: Bachelor's Degree in a technical field such as Computer Science or

Labor Category: Lead Security Engineer Senior

Minimum Years of Experience: Fifteen (15) years’ experience (must have at least one certification or equivalent from the following list and maintain throughout the task order: CISSP, CISM, CISA, CCNP, CCNA-Security, and

MCSE).

Functional Responsibility: Oversees and directs the System Security Engineers’ team. Provides high level technical expertise and advice to the team and the customer and/or performs tasks of highly complex nature to ensure cost effective system design and development, with integrated/embedded security features that are compliant with required certification/accreditation standards. May be required to evaluate, develop, recommend, test, modify, and change software/hardware configurations in order to meet government service level computer security requirements.

May supervise more junior System Security Engineers.

Minimum Educational/Degree Requirements: Bachelor's Degree in a technical field such as Computer Science or

Labor Category: Database Administrator

Minimum Years of Experience: Two to five (2 - 5) years’ experience required (must have at least one certification or equivalent from the following list and maintain throughout the task order: SQL Server, Oracle Certified

Professional, MCTS, MCITP, DBA IT Professional, Database Developer IT Professional, Business Intelligence

Developer IT Professional, CompTIA A+, CompTIA Network+, VMWare Certified Professional, and CompTIA

Security+).

Functional Responsibility: Implements and maintains smooth operation and physical design of databases. Reviews database design and integration of systems, provides backup recovery, and makes recommendations regarding enhancements and/or improvements. Maintains security and integrity controls. Formulates policies, procedures, and standards relating to database management, and monitors transaction activity and utilization. Responsibilities include: database loading; development and management of operational procedures; environment management;

database health (e.g. monitoring, proactive and reactive responses); resource planning; database upgrade planning;

backup and recovery strategy planning and implementation; environment transition planning (development, test, stage, production).

Minimum Educational/Degree Requirements: BA or BS in Computer Science, Information Systems, or other related

Labor Category: Database Administrator Mid

Minimum Years of Experience: Six to nine (6 - 9) years’ experience (must have at least one certification or equivalent from the following list and maintain throughout the task order: SQL Server, Oracle Certified

Professional, MCTS, MCITP, DBA IT Professional, Database Developer IT Professional, Business Intelligence

Functional Responsibility: Implements and maintains smooth operation and physical design of databases. Reviews database design and integration of systems, provides backup recovery, and makes recommendations regarding enhancements and/or improvements. Maintains security and integrity controls. Formulates policies, procedures, and standards relating to database management, and monitors transaction activity and utilization. Responsibilities include: database loading; development and management of operational procedures; environment management;

database health (e.g. monitoring, proactive and reactive responses); resource planning; database upgrade planning;

backup and recovery strategy planning and implementation; environment transition planning (development, test, Minimum Educational/Degree Requirements: BA or BS in Computer Science, Information Systems, or other related

Labor Category: Database Administrator Senior

Minimum Years of Experience: Ten to fifteen (10 - 15) years’ experience (must have at least one certification or equivalent from the following list and maintain throughout the task order: SQL Server, Oracle Certified

Professional, MCTS, MCITP, DBA IT Professional, Database Developer IT Professional, Business Intelligence

Functional Responsibility: Implements and maintains smooth operation and physical design of databases. Reviews database design and integration of systems, provides backup recovery, and makes recommendations regarding enhancements and/or improvements. Maintains security and integrity controls. Formulates policies, procedures, and standards relating to database management, and monitors transaction activity and utilization. Responsibilities include: database loading; development and management of operational procedures; environment management;

database health (e.g. monitoring, proactive and reactive responses); resource planning; database upgrade planning;

backup and recovery strategy planning and implementation; environment transition planning (development, test, Minimum Educational/Degree Requirements: BA or BS in Computer Science, Information Systems, or other related

Labor Category: Data Warehouse Specialist

Minimum Years of Experience: Minimum of five (5) years’ experience of which at least three (3) years’ experience in design, develop, implement and support of data warehousing required. Experience in implementing business rules via stored procedures, middleware, or other technologies. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks..

Functional Responsibility: Designs, implements and supports data warehousing. Implements business rules via stored procedures, middleware, or other technologies. Defines user interfaces and functional specifications.

Responsible for verifying accuracy of data, and maintaining and supporting the data warehouse.

Minimum Educational/Degree Requirements: BA or BS in Computer Science, Information Systems, or other related

Labor Category: Enterprise Architect

Minimum Years of Experience: Minimum of five to twelve (5 - 12) years of experience, of which at least three (3) years must be specialized. Specialized experience includes: supervision of enterprise architects, use of structured analysis, design methodologies and design tools, object oriented principles, and experience with the logical and physical functional, operational, and technical architecture of large and complex information systems. (must have at least one certification or equivalent from the following list and maintain throughout the task order: CCAr, Enterprise and Architecture Practitioner, AWS Certified Solution Associate & Professional, CTA, and ITIL Master Certificate).

Functional Responsibility: Establishes enterprise system information requirements in supporting the transformation from as-is enterprise architect to the to-be architect. Ensures these systems are compatible and in compliance with the standards of Federal Information Technology Systems.

Minimum Educational/Degree Requirements: BA or BS in Computer Science, Information Systems, or other related

Labor Category: Enterprise Network Engineer

Minimum Years of Experience: Two to nine (2 - 9) years’ experience (must have at least one certification or equivalent from the following list and maintain through the contract: CCNA R&S, CCNP, CCIE R&S, CCNA

Cyber Ops, Citrix Certified Associate, and VMware Certified Professional 6).

Functional Responsibility: Designs and plans network communications systems. Provides specifications and detailed schematics for network architecture. Provides specific detailed information for hardware and software selection, implementation techniques and tools for the most efficient solution to meet business needs, including present and future capacity requirements. Conducts testing of network design. Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, multiplexers, firewalls, hubs, bridges, gateways, etc. Evaluates and reports on new communications technologies to enhance capabilities of the network.

Minimum Educational/Degree Requirements: Bachelor's Degree in a technical field such as Computer Science or

Labor Category: Enterprise Network Engineer Mid

Minimum Years of Experience: Minimum ten (10) years of progressive experience in hardware/software integration and/or engineering or related experience in the analysis, design, management, operation, and maintenance of the desktop and its network infrastructure. Eight (8) years of this experience must be in supervision of substantial

Information Resources Management (IRM) (must have at least one certification or equivalent from the following list and maintain throughout the task order: CCNA R&S, CCNP, CCIE R&S, CCNA Cyber Ops, Citrix Certified

Associate, and VMware Certified Professional 6).

Functional Responsibility: Provides technical support to design, develop, modify, implement, and/or migrate hardware and software systems. Provides technical support in systems engineering, LAN/WAN communication networks, and telecommunication capabilities. Ensures problem resolution and customer satisfaction. Provides supervisory, technical, and administrative direction for personnel.

Minimum Educational/Degree Requirements: Bachelor's Degree in a technical field such as Computer Science or

Labor Category: ERP Systems Architect

Minimum Years of Experience: Minimum of five to ten (5 - 10) years’ experience in ERP systems including

Financial and Supply chain management, data warehousing, e-commerce, procurement, ordering and manufacturing.

A strong understanding of software lifecycle methodology and information systems development and support.

Functional Responsibility: Analyzes new project-level application architecture needs and recommends solutions compliant with future state application architecture, providing world-class solutions and services to customers.

Identifies and aids in the decision making around architecture trade-offs with risks, delivery, scalability/performance, flexibility, maintainability, security, and other quality concerns. Monitors and reviews systems so that they are designed and developed in compliance with privacy, security. Legal, and other governance policies. Advises IT executives on technology and architecture trends.

Minimum Educational/Degree Requirements: BA or BS in Computer Science, Information Systems, or other related

Labor Category: Functional Analyst Junior

Minimum Years of Experience: Minimum three (3) years’ experience, of which at least one (1) year must be specialized. Specialized experience includes: developing functional requirements for complex integrated ADP systems. With a Master's Degree in the same areas as the Bachelor's Degree requirement, minimum of one (1) year specialized experience. (must have at least one certification or equivalent from the following list and maintain throughout the task order: (ECBA, CCBA, CBAP, CSPO, IIBA, PMI, PBA, and Agile Analysis Certification).

Functional Responsibility: Analyzes user needs to determine functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships. Identifies resources required for each task.

Minimum Educational/Degree Requirements: Bachelor's Degree in a technical field such as Computer Science or

Engineering

Labor Category: Functional Analyst Senior

Minimum Years of Experience: Six to ten (6-10) years’ experience, of which at least four (4) years must be specialized. Specialized experience includes functional experience with the specific requirements of a task order or developing functional requirements for complex integrated IT systems. With a Master's Degree in the same areas as the Bachelor's Degree requirement, eight (8) years of general experience of which at least 4 years must be specialized. (must have at least one certification or equivalent from the following list and maintain throughout the task order: ECBA, CCBA, CBAP, CSPO, IIBA, PMI, PBA, and Agile Analysis Certification).

Functional Responsibility: Analyzes user needs to determine functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships. Identifies resources required for each task. Provides daily supervision and direction to support staff.

Minimum Educational/Degree Requirements: Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, or other related discipline.

Labor Category: Service Desk Manager

Minimum Years of Experience: Minimum five (5) years’ experience, of which at least three (3) years must be specialized. Specialized experience includes: management of help desks in a multi-server environment, help desk support, and end user training. General experience includes information systems development, network and other work in the client/server or related fields. With a Master's Degree (in the fields described above), five (5) years general experience of which at least three (3) years must be specialized experience is required. (must have at least one certification or equivalent from the following list and maintain throughout the task order: CompTIA, ITIL, MCSA, MCP, MCSE, and HDI Desktop Support Technician Certificate).

Functional Responsibility: Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and deployed applications.

Minimum Educational/Degree Requirements: Bachelor's Degree in Computer Science, Information Systems, Labor Category: Service Desk Specialist Asc

Minimum Years of Experience: One to two (1 - 2) years’ experience (must have at least one certification or equivalent from the following list and maintain throughout the task order: CompTIA, ITIL, MCSA, MCP, MCSE, and HDI Desktop Support Technician Certificate).

Functional Responsibility: Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems.

Minimum Educational/Degree Requirements: Bachelor’s Degree in Computer Science, Information Systems, Labor Category: Service Desk Specialist Mid

Minimum Years of Experience: Three to eight (3 - 8) years’ experience (must have at least one certification or equivalent from the following list and maintain throughout the task order: CompTIA, ITIL, MCSA, MCP, MCSE, and HDI Desktop Support Technician Certificate).

Functional Responsibility: Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems.

Minimum Educational/Degree Requirements: Bachelor’s Degree in Computer Science, Information Systems, Labor Category: Applications Developer

Minimum Years of Experience: Minimum four (4) years of specialized experience. Associates degree or IT certification with six (6) years specialized experience. Six (6) years of intensive progressive experience in performing computer programming and systems analysis in IT and web site applications. (must have at least one certification or equivalent from the following list and maintain throughout the task order: MCSD, MTA, AWS

Certified Developer, Oracle APEX, Oracle OCP, OCM, and OCE).

Functional Responsibility: Analyzes the performance of hardware and software interfaces and identifies alternatives for optimizing the usage of computer resources; applies generally accepted programming standards and techniques to assure efficient program logic and data manipulation; participates in designing, coding, testing ,debugging, configuring, and documenting operating systems and software; provides assistance and routine consultation to users in the development of operating systems and software; manages, diagnoses and resolves hardware problems.

Minimum Educational/Degree Requirements: BS in Computer Science, Information Systems, or other related scientific or technical discipline.

Labor Category: Applications Developer Mid

Minimum Years of Experience: Minimum eight (8) years’ experience in design, develops, and implements applications to support business requirements. Experience in development life cycle methodologies including waterfall and Agile. Experience in production support, technical issue debugging, research, and investigation. (must have at least one certification or equivalent from the following list and maintain throughout the task order: MCSD, MTA, AWS Certified Developer, Oracle APEX, Oracle OCP, OCM, and OCE).

Functional Responsibility: Analyzes the performance of hardware and software interfaces and identifies alternatives for optimizing the usage of computer resources; applies generally accepted programming standards and techniques to assure efficient program logic and data manipulation; participates in designing, coding, testing ,debugging, configuring, and documenting operating systems and software; provides assistance and routine consultation to users in the development of operating systems and software; manages, diagnoses and resolves hardware problems.

Minimum Educational/Degree Requirements: BA or BS in Computer Science, Information Systems, or other related

Labor Category: Applications Developer Senior

Minimum Years of Experience: Minimum ten (10) years’ experience in design, develops, and implements applications to support business requirements. Experience in development life cycle methodologies including waterfall and Agile. Experience in production support, technical issue debugging, research, and investigation. (must have at least one certification or equivalent from the following list and maintain throughout the task order: MCSD, MTA, AWS Certified Developer, Oracle APEX, Oracle OCP, OCM, and OCE).

Functional Responsibility: Designs, develops, enhances, debugs, and implements software. Troubleshoots production problems related to software applications. Researches, tests, builds, and coordinates the conversion and/or integration of new products based on client requirements. Designs and develops new software products or major enhancements to existing software. Addresses problems of systems integration, compatibility, and multiple platforms. Consults with project teams and end users to identify application requirements. Performs feasibility analysis on potential future projects to management. Assists in the evaluation and recommendation of application software packages, application integration and testing tools. Resolves problems with software and responds to suggestions for improvements and enhancements. Acts as team leader on projects. Instructs, assigns, directs, and checks the work of other software developers on development team. Participates in development of software user manuals.

Minimum Educational/Degree Requirements: BA or BS in Computer Science, Information Systems, or other related

Labor Category: Network Engineer

Minimum Years of Experience: Minimum five (5) years of intensive and progressive specific experience in planning, designing, and analyzing telecommunications networks. Four (4) years’ experience in supervision of 1RM engineering projects, two (2) years of which must have been in supervising desktop computing contracts. Should have experience with network analysis/management tools and techniques and be familiar with PCs in a client/server environment. Should be familiar with IT and long distance and local carrier management. (must have at least one certification or equivalent from the following list and maintain throughout the task order: CCNA R&S, CCNP, CCIE R&S, CCNA Cyber Ops, Citrix Certified Associate, and VMware Certified Professional 6).

Functional Responsibility: Responsible for the design and implementation of LANIWANs using hub and router technology. Performs hardware/software analyses to provide comparative data of performance characteristics and suitability within the existing systems environment. Prepares trade-off studies and evaluations for vendor equipment.

Generates network monitoring/performance reports for LAN/WAN utilization studies. Recommends network design changes/enhancements for improved system availability and performance. Performs a variety of network management functions related to the operation, performance, or availability of data communications networks. May be responsible for daily operation of computer networking equipment, monitoring and tuning equipment, and establishing user accounts. May be responsible for operating and maintaining network management centers managing networks in client organizations. Manages network e-mail functions. Troubleshoots network/user problems and identifies and implements solutions. Assists in the development and management of project plans.

Coordinates with the Contractor's project manager, Government COR, and Government user representative to ensure accurate solutions and user satisfaction on technical matters.

Minimum Educational/Degree Requirements: Bachelor's Degree in Computer Science, Business, Finance, Accounting, Engineering Operations Research, Mathematics, or related field.

Labor Category: Programmer/Program Analyst Junior

Minimum Years of Experience: Minimum three (3) years’ experience in designing, coding, testing, developing and documenting application programs for complex computer systems; performing modification to and maintenance of highly complex operational programs and procedures. (must have at least one certification or equivalent from the following list and maintain throughout the task order: Data Analysis Certificate, CSBA, PBA-PMI, CPA, Optimizing Big Data Certificate, CAP, MCSE, and MAPA).

Functional Responsibility: Formulates and implements solutions to complex and/or highly specialized problems requiring a measure of creative thinking for the development of complex systems solutions to customer requirements.

Minimum Educational/Degree Requirements: Bachelor’s Degree in a technical field such as Computer Science, Engineering, or other task relevant discipline.

Labor Category: Programmer/Program Analyst Mid

Minimum Years of Experience: Four to nine (4 - 9) years’ experience (must have at least one certification or equivalent from the following list and maintain through the contract: Data Analysis Certificate, CSBA, PBA-PMI, CPA, Optimizing Big Data Certificate, CAP, MCSE, and MAPA).

Functional Responsibility: Formulates and implements solutions to complex and/or highly specialized problems requiring a measure of creative thinking for the development of complex systems solutions to customer

Minimum Educational/Degree Requirements: BA or BS Degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline.

Labor Category: Programmer/Program Analyst Senior

Minimum Years of Experience: Minimum ten (10) years’ experience in designing, coding, testing, developing and documenting application programs for complex computer systems; performing modification to and maintenance of highly complex operational programs and procedures. Experience in leading development teams. Minimum of eight

(8) years’ experience in designing, coding, testing, and documenting application programs for complex computer systems, performing modifications and maintenance of highly complex operational. (must have at least one certification or equivalent from the following list and maintain throughout the task order: Data Analysis Certificate, CSBA, PBA-PMI, CPA, Optimizing Big Data Certificate, CAP, MCSE, and MAPA).

Functional Responsibility: Formulates and implements solutions to complex and/or highly specialized problems requiring a measure of creative thinking for the development of complex systems solutions to customer

Labor Category: Project Coordinator

Minimum Years of Experience: Minimum of five (5) years’ experience of which three years must include specialized experience to include acquisition/engineering project coordination from inception to deployment, demonstrated ability to perform the tasks inherent in the services offered and proven support in the project management and control of funds and resources. (must have at least one certification or equivalent from the following list and maintain throughout the task order: PMI Agile Certified Practitioner (PMI-ACP), PMP.

Functional Responsibility: Reports to the program manager or project manager on task performance, responsible for day-to-day coordination and technical performance of assigned task.

Minimum Educational/Degree Requirements: Bachelor’s Degree in a technical field such as Computer Science, Engineering, or other task relevant discipline.

Labor Category: Project Manager

Minimum Years of Experience: Minimum five (5) years’ experience in designing, coding, testing, and documenting application programs for complex computer systems, performing modifications and maintenance of highly complex operational programs and procedures. (must have at least one certification or equivalent from the following list and maintain throughout the task order: PMI Agile Certified Practitioner (PMI-ACP), PMP.

Functional Responsibility: Performs day-to-day management of assigned delivery order projects that involve teams of data processing and other information system and management professionals who have previously been involved in analyzing, designing, integrating, testing, documenting, converting, extending, and implementing automated information and telecommunications systems. Demonstrates proven skills in those technical areas addressed by the delivery order to be managed. Organizes, directs, and coordinates the planning and production of all activities associated with assigned delivery order projects. Demonstrates writing and oral communication skills.

Labor Category: Project Manager Mid

Minimum Years of Experience: Six to nine (6 - 9) years’ experience (must have at least one certification or equivalent from the following list and maintain through the contract: PMI Agile Certified Practitioner (PMI-ACP), PMP.

Functional Responsibility: Plans, conducts, and coordinates software development activities. Designs, develops, documents, tests, and debugs software that contains logical and mathematical solutions to business/mission problems or questions in computer language for solutions by means of data processing equipment. Applies the appropriate standards, processes, procedures, and tools throughout the development life cycle. Applies knowledge of computer hardware and software, subject matter to be programmed in business/mission applications, information processing techniques used, and information gathered from system users to develop software. Corrects program errors, prepares operating instructions, compiles documentation of program development, and analyzes system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls. Ensures software standards are met.

Minimum Educational/Degree Requirements: BA or BS in Computer Science, Information Systems, or other related

Labor Category: Project Manager Senior

Minimum Years of Experience: Ten to fifteen (10-15) years of experience (must have at least one certification or equivalent from the following list and maintain throughout the task order: PMI Agile Certified Practitioner (PMI-

ACP), PMP.

Functional Responsibility: Plans, conducts, and coordinates software development activities. Designs, develops, documents, tests, and debugs software that contains logical and mathematical solutions to business/mission problems or questions in computer language for solutions by means of data processing equipment. Applies the appropriate standards, processes, procedures, and tools throughout the development life cycle. Applies knowledge of computer hardware and software, subject matter to be programmed in business/mission applications, information processing techniques used, and information gathered from system users to develop software. Corrects program errors, prepares operating instructions, compiles documentation of program development, and analyzes system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming

Minimum Educational/Degree Requirements: BA or BS in Computer Science, Information Systems, or other related

Labor Category: Quality Assurance Engineer

Minimum Years of Experience: Minimum of four (4) years’ experience with at least two (2) years specialized experience including configuration management, verification and validation, and analysis of development and production limitations and standards. (must have at least one certification or equivalent from the following list and maintain throughout the task order: CSQA, CTFL, CTAL, ISTQB, and ASTQB).

Functional Responsibility:…