MAS - Makwa Global Professional Services, LLC - 47QTCA22D006X

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Attached to: Federal Supply Schedule 47QTCA22D006X Federal contract IDV
Contract number: 47QTCA22D006X
Issued by: GSA Federal Acquisition Service

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Written by GovTribe AI · Dec 22, 2023

This price list provides details for an IT services contract awarded to Makwa Global Professional Services by the General Services Administration under the Federal Supply Schedule program. The contract was awarded on April 15, 2022 for a five-year base period through April 14, 2027 to provide information technology professional services. It identifies 42 labor categories ranging from administrative assistants to senior technical experts, and provides minimum education and experience requirements for each category. Pricing is provided for all categories using fixed hourly rates ranging from $36.86 to $176.55. The contract identifies the scope of services available including program and project management, systems engineering, software development, network engineering, training, and quality assurance.

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Makwa Global Professional Services, LLC (DBA Makwa Global Security) Pricelist and/or Vendor Terms and Conditions for 47QTCA22D006X, a Federal Supply Schedule awarded to Makwa Global Professional Services, LLC (DBA Makwa Global Security), under Multiple Award Schedule (MAS)

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GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

Makwa Global Professional Services, LLC 1601 Utica Ave South, Suite 211

Minneapolis, MN 55416 Phone: 763-458-2609

Fax: 800-448-0853 https://www.makwaglobal.com/

Contract Administrator: Stephanie Semanko, ssemanko@makwaglobal.com

Contract Number: 47QTCA22D006X Contract Period: April 15, 2022 – April 14, 2027

Business Size: Small Business, SBA Certified Small Disadvantaged Business, SBA Certified 8(a), Tribally Owned

Schedule Title: Multiple Award Schedule

Federal Supply Group: Information Technology

Price list current as of Modification PO-0011 effective 07/16/2025.

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for GSA Advantage!® is: https://www.GSAAdvantage.gov.

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

Prices Shown Herein are Net (discount deducted).

https://www.gsaadvantage.gov/ https://www.gsa.gov/schedules

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CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

SIN SIN Description 54151S/54151S-ST/54151SRC Information Technology Professional Services OLM/OLM-ST/OLMRC Order Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See pricing beginning on page 4.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Labor Category Descriptions beginning on Page 6.

2. Maximum Order: SIN 54151S - $500,000

SIN OLM - $250,000

3. Minimum Order: $100.00

4. Geographic Coverage: Domestic.

5. Point(s) of production: Minneapolis, MN.

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: 0.5% discount on task orders over $1,000,000.

8. Prompt payment terms: Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

Net 5 – 0.8% Net 10 – 0.6% Net 15 – 0.5%

9. Foreign items: N/A

10a. Time of Delivery: Contact Contractor.

10b. Expedited Delivery: Items available for expedited delivery are noted in this price list. Contact

Contractor.

10c. Overnight and 2-day delivery: Contact Contractor.

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10d. Urgent Requirements: Contact Contractor.

11. F.O.B Points: Destination.

12a. Ordering Address: Same as Contractor

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address: Same as Contractor

14. Warranty provision: Makwa Global Professional Services guarantees that all services and associated support provided under this contract shall meet the minimum standards as described in Company’s Authorized IT Schedule Price List.

15. Export packing charges (if applicable). N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18a. Terms and conditions of repair parts (if applicable): N/A

18b. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Environmental attributes, (e.g., recycled content, energy efficiency, and/or reduced pollutants):

N/A

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/. N/A

23. Unique Entity Identifier (UEI) Number: D13BQA66LRE7

24. Notification regarding registration in System for Award Management (SAM) database:

Makwa Global Professional Services, LLC is registered and active in SAM.

https://www.section508.gov/

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GSA Hourly Rates (w/IFF)

SIN 54151S

SIN Labor Category

Year 1 04/15/22

04/14/23

Year 2 04/15/23

04/14/24

Year 3 04/15/24

04/14/25

Year 4 04/15/25

04/14/26

Year 5 04/15/26

04/14/27

54151S IT Administrative Assistant $36.86 $36.86 $36.86 $37.97 $39.11 54151S IT Application Developer I $80.80 $80.80 $80.80 $83.23 $85.73 54151S IT Application Developer II $139.07 $139.07 $139.07 $143.23 $147.53 54151S IT Application Developer III $157.15 $157.15 $157.15 $161.87 $166.73 54151S IT Computer Programmer I $52.35 $52.35 $52.35 $53.92 $55.55 54151S IT Computer Programmer II $79.90 $79.90 $79.90 $82.30 $84.77 54151S IT Computer Programmer III $100.90 $100.90 $100.90 $103.92 $107.03 54151S IT Database Administrator I $86.04 $86.04 $86.04 $88.61 $91.27 54151S IT Database Administrator II $99.68 $99.68 $99.68 $102.67 $105.75 54151S IT Database Administrator III $120.23 $120.23 $120.23 $123.84 $127.56 54151S IT Engineer I $70.78 $70.78 $70.78 $72.91 $75.09 54151S IT Engineer II $108.20 $108.20 $108.20 $111.45 $114.79 54151S IT Engineer III $154.77 $154.77 $154.77 $159.42 $164.20 54151S IT Help Desk Technician $42.34 $42.34 $42.34 $43.61 $44.92 54151S IT Network Engineer I $64.02 $64.02 $64.02 $65.94 $67.92 54151S IT Network Engineer II $94.13 $94.13 $94.13 $96.95 $99.86 54151S IT Network Engineer III $126.42 $126.42 $126.42 $130.21 $134.12 54151S IT Program Manager I $103.74 $103.74 $103.74 $106.85 $110.06 54151S IT Program Manager II $113.83 $113.83 $113.83 $117.25 $120.77 54151S IT Program Manager III $125.16 $125.16 $125.16 $128.92 $132.79 54151S IT Project Manager I $52.98 $52.98 $52.98 $54.57 $56.20 54151S IT Project Manager II $73.09 $73.09 $73.09 $75.28 $77.54 54151S IT Project Manager III $107.74 $107.74 $107.74 $110.97 $114.30 54151S IT Quality Assurance Analyst $72.33 $72.33 $72.33 $74.49 $76.73 54151S IT Software Engineer I $62.48 $62.48 $62.48 $64.36 $66.30 54151S IT Software Engineer II $86.75 $86.75 $86.75 $89.35 $92.03 54151S IT Software Engineer III $130.48 $130.48 $130.48 $134.40 $138.43 54151S IT Subject Matter Expert I $92.95 $92.95 $92.95 $95.75 $98.62 54151S IT Subject Matter Expert II $117.82 $117.82 $117.82 $121.36 $125.00 54151S IT Subject Matter Expert III $136.91 $136.91 $136.91 $141.03 $145.26

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SIN Labor Category

Year 1 04/15/22

04/14/23

Year 2 04/15/23

04/14/24

Year 3 04/15/24

04/14/25

Year 4 04/15/25

04/14/26

Year 5 04/15/26

04/14/27

54151S IT Systems Architect I $84.33 $84.33 $84.33 $86.86 $89.47 54151S IT Systems Architect II $138.64 $138.64 $138.64 $142.80 $147.08 54151S IT Systems Architect III $176.55 $176.55 $176.55 $181.84 $187.29 54151S IT Systems Engineer I $70.78 $70.78 $70.78 $72.91 $75.09 54151S IT Systems Engineer II $102.95 $102.95 $102.95 $106.05 $109.23 54151S IT Systems Engineer III $154.77 $154.77 $154.77 $159.42 $164.20 54151S IT Technical Writer I $60.91 $60.91 $60.91 $62.74 $64.62 54151S IT Technical Writer II $79.28 $79.28 $79.28 $81.65 $84.10 54151S IT Technical Writer III $92.23 $92.23 $92.23 $95.00 $97.85 54151S IT Training Specialist I $56.14 $56.14 $56.14 $57.82 $59.56 54151S IT Training Specialist II $65.80 $65.80 $65.80 $67.77 $69.80 54151S IT Training Specialist III $87.96 $87.96 $87.96 $90.60 $93.32

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS) are applicable to this contract as it applies to the entire Consolidated MAS Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and / or when the contractor adds SCLS labor categories / employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

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Labor Category Descriptions

SIN 54151S

Labor Category

Minimum Education

Minimum Relevant

Experience Labor Category Description

Administrative Assistant

Associates 2

Provide administrative-type support to technical and management-level personnel to include project support in areas of program management, project control, report generation, scheduling and financial management. This includes, but is not limited to assisting in, documentation planning and support, project administration, general office support, , human resource planning, event planning and administration, travel arrangements, conference/meeting support, office relocation planning, etc.

IT Application Developer I Bachelors 5

Responsible for developing, testing, implementing, and maintaining application systems. Troubleshoots system problems and issues and solutions to improve the application. Maintains knowledge of a variety of standard concepts, practices, and procedures within a particular field. Responsible for the overall system design.

Documents development requirements for database, applications, and operation system environment. Consults with end users to test and debug applications to meet client needs. A wide degree of creativity and latitude is expected. Serves as expert in all aspects of designing and application development. May conduct training to IT Staff.

Demonstrates expertise in a variety of the fields, concepts, practices, and procedures. May provide consultation on complex projects.

IT Application Developer II Bachelors 8

Documents development requirements for database, applications, and operation system environment. Consults with end users to test and debug applications to meet client needs. Serves as expert in all aspects of designing and application development. Conducts training to staff as needed. Demonstrates knowledge in a variety of the fields, concepts, practices, and procedures. A wide degree of creativity and latitude is expected.

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Minimum Education

Minimum Relevant

Experience Labor Category Description

IT Application Developer III Bachelors 10

Documents development requirements for database, applications, and operation system environment. Consults with end users to test and debug applications to meet client needs. Serves as expert in all aspects of designing and application development. Conducts training to staff as needed. Demonstrates expertise in a variety of the fields, concepts, practices, and procedures. Provides consultation on complex projects. A wide degree of creativity and latitude is expected.

IT Computer Programmer I Bachelors 2

Uses standard procedures and detailed specifications to develop programs, diagnose and correct bugs, testing, document work, and write computer-operating instructions. Analyzes business applications and design specifications. Translates detailed design into computer software. Tests, debugs and refines the computer software to produce the required product. Assists in resolving basic operating problems. Prepares required documentation including program-level and system-level documentation. Prepares instructions for computer operators.

IT Computer Programmer II Bachelors 4

Assists in the development, testing, and running of software programs and applications. Uses standard procedures and detailed specifications to develop programs, diagnose and correct bugs, testing, document work, and write computer-operating instructions.

Analyzes business applications and design specifications.

Translates detailed design into computer software. Tests, debugs, and refines the computer software to produce the required product. Prepares required documentation including program-level and system-level documentation.

Prepares instructions for computer operators. Resolves a variety of nonstandard operating problems. A certain degree of creativity and latitude is required.

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Minimum Education

Minimum Relevant

Experience Labor Category Description

IT Computer Programmer

III

Bachelors 6

Assists and manages the development, testing, and running of software programs and applications. Uses standard procedures and detailed specifications to develop programs, diagnose and correct bugs, testing, document work, and write computer-operating instructions. Analyzes business applications and design specifications. Translates detailed design into computer software. Tests, debugs, and refines the computer software to produce the required product. Supervises the documentation of program development and subsequent revisions. Prepares instructions for computer operators.

Resolves a variety of difficult operating problems. A certain degree of creativity and latitude is required.

IT Database Administrator I

Bachelors 1

Performs database analysis, conversion loads, reorganizations, verifications, recoveries, and general maintenance support. Supports application developers in planning preparation, load analysis, and backup and recovery of data. Performs database maintenance and installation, standards and procedures monitoring, system integration through database design in support. Monitors the operational databases at production sites for the purpose of identifying problems of database availability and efficiency. Provides various types of technical support in maintaining databases which may include evaluation and troubleshooting.

IT Database Administrator

Bachelors 2

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Minimum Education

Minimum Relevant

Experience Labor Category Description

IT Database Administrator

III

Bachelors 4

IT Engineer I Bachelors 5

Provides various types of management and technical support including designing, implementing, and maintaining databases. Provides technical expertise and support in one or more emerging technology areas.

Responsible for planning and risk mitigation, evaluation and troubleshooting. Reviews and recommends solutions to customer problems based on prior experience and hands-on understanding of how products and services interrelate and support the customer mission.

Responsible for testing, configuring, and troubleshooting hardware, software, and networking systems to meet the needs of the project. Manages computer systems, including software, hardware, and networks. Create proper documentation, diagrams and other detailed instructions to help other employees make the best use of new technologies.

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Minimum Education

Minimum Relevant

Experience Labor Category Description

IT Engineer II Bachelors 8

High-level IT personnel who design, install, and maintain computer systems. May also create new technologies, including the development of networking solutions and software programs. Provides various types of management and technical support including designing, implementing, and maintaining databases. Provides technical expertise and support in one or more emerging technology areas. Responsible for planning and risk mitigation, evaluation and troubleshooting. Reviews and recommends solutions to customer problems based on prior experience and hands-on understanding of how products and services interrelate and support the customer mission. Responsible for testing, configuring, and troubleshooting hardware, software, and networking systems to meet the needs of the project. Manages computer systems, including software, hardware, and networks. Create proper documentation, diagrams, and other detailed instructions to help other employees make the best use of new technologies. Apply technical knowledge to solve a variety of technological challenges.

IT Engineer III Bachelors 10

High-level IT personnel who design, install, and maintain computer systems. Create new technologies, including the development of networking solutions and software programs. Provides various types of management and technical support including designing, implementing, and maintaining databases. Provides technical expertise and support in one or more emerging technology areas.

Responsible for testing, configuring, and troubleshooting hardware, software, and networking systems to meet the needs of the project. Manages computer systems, including software, hardware, and networks. Create proper documentation, diagrams, and other detailed instructions to help other employees make the best use of new technologies. Apply technical knowledge to solve a variety of technological challenges.

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Minimum Education

Minimum Relevant

Experience Labor Category Description

IT Help Desk Technician Associates 3

Responsible for providing technical assistance and support related computer systems, hardware, or software. Serves as the initial point of contact for troubleshooting hardware/software problems. Responds to helpdesk tickets, diagnoses/isolates problems, and determines and implements solution. Responds to inquiries from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, and operating systems. Applies understanding of computer software and hardware to resolve problems.

IT Network Engineer I Bachelors 3

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Minimum Education

Minimum Relevant

Experience Labor Category Description

IT Network Engineer II Bachelors 5

Performs a variety of network engineering tasks associated with the design and implementation of integrated networks, including personnel, hardware, software, configure, install, and maintain networks and systems, routers, switches, firewalls, and other equipment and devices. Analyze and evaluate networking requirements. Update configurations and perform installations. Plans and performs network engineering research, design development, and other assignments in conformance with network design, engineering, and customer specifications. Responsible for major technical/engineering projects of higher complexity and importance than those normally assigned to lower-level engineers. Computing environment certifications preferred. Performs a variety of network engineering tasks associated with the design and implementation of integrated networks, including personnel, hardware, software, configure, install, and maintain networks and systems, routers, switches, firewalls, and other equipment and devices. Analyze and evaluate networking requirements. Update configurations and perform installations. Plans and performs network engineering research, design development, and other assignments in conformance with network design, engineering, and customer specifications. Responsible for major technical/engineering projects of higher complexity and importance than those normally assigned to lower-level engineers. Computing environment certifications preferred.

IT Network Engineer III Bachelors 8

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Minimum Education

Minimum Relevant

Experience Labor Category Description

IT Program Manager I Bachelors 8

Performs day-to-day management of overall contract operations. Organizes, directs, and coordinates the planning and production of all contract support activities.

Accountable for all aspects of program performance.

Ensures that all program schedule, performance, and deliverables are met. Liaison for Government officials regarding the status of specific program/technical activities and progress.

IT Program Manager II Bachelors 12

Performs day-to-day management of overall contract operations. Organizes, directs, and coordinates the planning and production of all contract support activities.

Accountable for all aspects of program performance.

Ensures that all program schedule, performance, and deliverables are met. Liaison for Government officials regarding the status of specific program/technical activities and progress.

IT Program Manager III Bachelors 15

Performs day-to-day management of overall contract operations. Organizes, directs, and coordinates the planning and production of all contract support activities.

Accountable for all aspects of program performance.

Ensures that all program schedule, performance, and deliverables are met. Liaison for Government officials regarding the status of specific program/technical activities and progress.

IT Project Manager I Bachelors 5

Performs day-to-day management of assigned delivery/task order. Accountable for all aspects of project or task order performance. Plans, coordinates, and manages all aspects of the project. Keeps management informed of project status and deviations by reporting on schedule, costs, deliverables, and risk mitigation.

IT Project Manager II Bachelors 8

IT Project Manager III Bachelors 10

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Minimum Education

Minimum Relevant

Experience Labor Category Description

IT Quality Assurance Analyst

Bachelors 5

Establish and maintain a process for evaluating programs and associated documentation. Determine the resources required for quality control. Follows procedures to ensure that all information systems, products, and services meet organization standards and end-user requirements.

Devises improvements to current procedures and develops models of possible future configurations. Acts as information resource about assigned areas to Technical Writers and other IT Quality Assurance Analysts. Performs complex workflow analysis and recommends quality improvements. Conducts formal and informal reviews at predetermined points throughout the development lifecycle. Maintain the level of quality throughout the lifecycle.

IT Software Engineer I Bachelors 3

Under general supervision, provides expertise within multiple systems, software disciplines, as well as general knowledge of related disciplines, applications implications, and customer areas. Analyzes functional business applications and design specifications for functional activities. Assists with design, coding, benchmark testing, debugging and documentation of programs. Identifies, assesses, and develops applications to meet functional and technical requirements including services, software, and security. Builds fully operational applications following a standard prescribed methodology that ensures stringent project management, quality assurance, configuration management, and security conformance control. Works from specifications to develop or modify operating systems applications.

Prepares documentation, including both program level and user level documentation as required.

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Minimum Education

Minimum Relevant

Experience Labor Category Description

IT Software Engineer II Bachelors 5

Provide expertise in capturing business requirements to support software product analysis and business application engineering. Conduct business requirements analysis of software products to assist with buy-or-build decisions. Analyzes functional business applications and design specifications for functional activities. Assists with design, coding, benchmark testing, debugging and documentation of programs. Identifies, assesses, and develops applications to meet functional and technical requirements including services, software, and security.

Builds fully operational applications following a standard prescribed methodology that ensures stringent project management, quality assurance, configuration management, and security conformance control. Works from specifications to develop or modify operating systems applications. Prepares documentation, including both program level and user level documentation as required. May be a technical lead for more junior Software Engineers.

IT Software Engineer III Bachelors 8

Provide expertise in capturing business requirements to support software product analysis and business application engineering. Provides top-level technical expertise, including performing in-depth and complex software systems using programming and analysis techniques. Applies industry leading methods in the development of new software and applications. Interacts with project management, information assurance staff and security subject matter experts to plan project schedules and technical direction. Conduct business requirements analysis of software products to assist with buy-or-build decisions. Analyzes functional business applications and design specifications for functional activities. Assists with design, coding, benchmark testing, debugging and documentation of programs. Identifies, assesses, and develops applications to meet functional and technical requirements including services, software, and security. Builds fully operational applications following a standard prescribed methodology that ensures stringent project management, quality assurance, configuration management, and security conformance control. Prepares documentation, including both program level and user level documentation as required. May be a technical lead for more junior Software Engineers.

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Minimum Education

Minimum Relevant

Experience Labor Category Description

IT Subject Matter Expert I

Masters 8

Serves as subject matter expert, possessing in-depth knowledge and expertise in specific areas in the various sciences related to Information Technology. Provides advanced technical knowledge, analysis, guidance and direction of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation, improvement, modification, reengineering, and training.

Makes recommendations and advises in exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation.

IT Subject Matter Expert

Masters 10

Makes recommendations and advises in exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation.

IT Subject Matter Expert

III

Masters 15

Makes recommendations and advises in exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation.

IT Systems Architect I Bachelors 5

Defines and designs the technical solution for new or existing complex computer systems for a line of business, for a specific business need, or for an existing project in trouble. Performs systems and networking engineering research, design development, and other assignments in conformance with system and network design, engineering, and customer specifications. Performs general technical tasks for integration. Performs general technical support in one or more specific areas of research associated with computer or telecommunications network interoperability or integration.

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Minimum Education

Minimum Relevant

Experience Labor Category Description

IT Systems Architect II Bachelors 8

Defines and designs the technical solution for new or existing complex computer systems for a line of business, for a specific business need, or for an existing project in trouble. Performs systems and networking engineering research, design development, and other assignments in conformance with system and network design, engineering, and customer specifications. Independently performs a variety of system design and engineering tasks which are broad in nature and are concerned with design and implementation of major enterprise systems development and integration, including supporting personnel, hardware, software, and support facilities and/or equipment. Responsible for highly complex technical/engineering projects.

IT Systems Architect III Masters 10

Technical leader of the team responsible for ensuring adherence to scope, which typically includes the defining input/output processes and working parameters for system construction and future maintenance. Defines and designs the technical solution for new or existing complex computer systems for a line of business, for a specific business need, or for an existing project in trouble.

Performs systems and networking engineering research, design development, and other assignments in conformance with system and network design, engineering, and customer specifications. Independently performs a variety of system design and engineering tasks which are broad in nature and are concerned with design and implementation of major enterprise systems development and integration, including supporting personnel, hardware, software, and support facilities and/or equipment. Responsible for highly complex technical/engineering projects.

IT Systems Engineer I Bachelors 5

Major contributor to the design, development, and testing of software applications. Activities may consist of systems planning, performance management, capacity planning, testing and validation, benchmarking, information engineering, and development and staffing of a systems engineering management plan. Provide technical expertise to, and participate in, activities involving systems and associated support equipment hardware/software development, integration, and testing.

Performs systems engineering planning, performance management, capacity planning, testing and validation, benchmarking, information engineering. Analyzes and

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Minimum Education

Minimum Relevant

Experience Labor Category Description develops technical documentation detailing the integration and system performance.

IT Systems Engineer II Bachelors 8

Serves as technical lead, directing and guiding systems engineers. Leads conceptual and technical design. Provide technical expertise to, and participate in, activities involving systems and associated support equipment hardware/software development, integration, and testing.

Performs systems engineering planning, performance management, capacity planning, testing and validation, benchmarking, information engineering. Performs systems engineering planning, performance management, capacity planning, testing and validation, benchmarking, information engineering. Analyzes and develops technical documentation detailing the integration and system performance. Responsible for major technical/engineering projects of higher complexity and importance than those normally assigned to lower-level engineers.

IT Systems Engineer III Masters 10

Defines and executes systems engineering activities within a project. Leads conceptual and technical design. Provide technical expertise to, and participate in, activities involving systems and associated support equipment hardware/software development, integration, and testing.

Responsibilities include performance of various systems, the provision of technical guidance, direction, or training across multiple functional areas. Performs systems engineering planning, performance management, capacity planning, testing and validation, benchmarking, information engineering. Performs systems engineering planning, performance management, capacity planning, testing and validation, benchmarking, information engineering. Analyzes and develops technical documentation detailing the integration and system performance. Responsible for major technical/engineering projects of higher complexity and importance than those normally assigned to lower-level engineers.

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Minimum Education

Minimum Relevant

Experience Labor Category Description

IT Technical Writer I Bachelors 5

Primarily responsible for researching, preparing, and editing technical documents including user manuals, training materials, installation guides, and reports.

Reviews, researches, and edits information for preparation of contract deliverables; ensures documents meet industry editorial and customer specifications and adhere to standards for quality, graphics, format, and style. Produce documentation and training materials for information systems and other technology-driven initiatives. These include installation and management guides, user guides, help materials, and administrative materials. Develop project critical documents and artifacts.

IT Technical Writer II Bachelors 8

Primarily responsible for researching, preparing, and editing technical documents including user manuals, training materials, installation guides, and reports.

IT Technical Writer III Bachelors 10

Primarily responsible for researching, preparing, and editing technical documents including user manuals, training materials, installation guides, and reports.

IT Training Specialist I Bachelors 3

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Minimum Education

Minimum Relevant

Experience Labor Category Description material, training aids, tests, etc. Prepares all instructor and student materials including course outline, background material, training aids, course manuals, workbooks, handouts, completion certificates, and course critique forms. Trains personnel by conducting formal classroom courses, workshops, seminars, on-the-job training and/or computer based/computer aided training.

Uses a variety of training evaluation methods to determine training effectiveness.

IT Training Specialist II Bachelors 5

Conducts the research necessary to develop and revise training courses and prepares appropriate training catalogs. Develops all materials by interfacing with Subject Matter Experts for the course outline, background material, training aids, tests, etc. Prepares all instructor and student materials including course outline, background material, training aids, course manuals, workbooks, handouts, completion certificates, and course critique forms. Trains personnel by conducting formal classroom courses, workshops, seminars, on-the-job training and/or computer based/computer aided training.

Uses a variety of training evaluation methods to determine training effectiveness.

IT Training Specialist III Bachelors 8

Uses a variety of training evaluation methods to determine training effectiveness.

File details come from the government source that posted it. Updated May 22, 2022.