MAS - Steel Cloud Solutions LLC - 47QTCA22D006V

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Attached to
Federal Supply Schedule 47QTCA22D006V Federal contract IDV
Contract number
47QTCA22D006V
Issued by
GSA Federal Acquisition Service

About this file

This document is a Commercial Price List for the General Services Administration (GSA) Federal Supply Schedule contract held by Steel Cloud Solutions LLC. The contract covers a range of IT services and Automated Contact Center Solutions, with labor categories and associated pricing for each.

The contract has a period of performance from April 14, 2022 to April 13, 2027, with a potential value of $500,000. Key labor categories include IT Project Manager, IT Architect, IT Business Analyst, IT Developer, IT Quality Assurance Analyst, and Contact Center Implementation roles. Hourly rates for these categories are provided for Years 1-5 of the contract. The price list also includes details on ordering procedures, delivery, payment, and other standard contract terms and conditions.

Steel Cloud Solutions LLC - Steel Cloud Solutions, LLC - Pricelist and/or Vendor Terms and Conditions for 47QTCA22D006V, a Federal Supply Schedule awarded to Steel Cloud Solutions LLC - Steel Cloud Solutions, LLC -, under Multiple Award Schedule (MAS)

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STEEL CLOUD SOLUTIONS LLC

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICES

AUTHORIZED FEDERAL SUPPLY SCHEDULE Commercial Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov

MULTIPLE AWARD SCHEDULE – MAS

FAC GROUP
PSC
Information Technology
DA01, DA10, R799, R499, R701, R422, DD01, DH01, DH10, DK01, DK10

Contract Number: TBD For more information on ordering from Federal Supply Schedules Click on the FSS schedules button at fss.gsa.gov Contract Period: TBD

STEEL CLOUD SOLUTIONS LLC

Mailing Address 214 E. 110th St Kansas City, MO 64114

Physical Address 13984 W. 146th St Olathe KS, 66062

JOSH@STEELCLOUDSOLUTIONS.COM

913-558-3890 Contract Administrator: Josh Cunningham Size: Small Disadvantaged Business

WWW.STEELCLOUDSOLUTIONS.COM

1. Customer Information

1a.Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded prices(s).
Large Category
Subcategory
SIN
SIN Title
Information Technology
IT Services
54151S
Information Technology

Professional Services

Information Technology
IT Services
ACCS 561422
Automated Contact Center Solutions
1b.Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.
1c.If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.

2. Maximum Order:

Information Technology Category:

54151S: $500,000 Automated Contact Center Solutions Category:

ACCS 561422: $500,000

3. Minimum Order:

Information Technology Category:

54151S: $100 Automated Contact Center Solutions Category:

ACCS 561422: $100

4. Geographic coverage (delivery area): Domestic and Overseas Delivery

5. Point(s) of production (city, county, and State or foreign country): US

6. Discount from list prices or statement of net price: Prices shown are NET prices; all discounts have been deducted.

7. Quantity Discounts: None

8. Prompt payment terms: 0% - Net 30. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Government Purchase Cards

a. Government Purchase Cards are accepted at or below the micro-purchase threshold.

b. Government Purchase Cards are accepted above the micro-purchase threshold.

10. Foreign items (list items by country of origin): N/A

11. Delivery:

a. Time of delivery: Negotiated on a by Order Basis

b. Expedited Delivery: Items available for expedited delivery are noted in this price list

c. Overnight and 2-day delivery: Contact Contractor

d. Urgent Requirements: Please note the Urgent Requirements clause of this contract and contact Contractor

12. F.O.B. point(s): Destination

13. Ordering

a. Ordering address(es).

STEEL CLOUD SOLUTIONS LLC

214 E. 110th St.

Kansas City, MO 64114

b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3

14. Payment address(es).

STEEL CLOUD SOLUTIONS LLC

214 E. 110th St.

Kansas City, MO 64114

15. Warranty provision: N/A

16. Export packing charges, if applicable: N/A

17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level): Contact Contractor

18. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

19. Terms and conditions of installation (if applicable): N/A

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

a. Terms and conditions for any other services (if applicable): N/A

21. List of service and distribution points (if applicable): N/A

22. List of participating dealers (if applicable): N/A

23. Preventive maintenance (if applicable): N/A

24. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): N/A

25. Data Universal Number System (DUNS) Number: 035497535

26. STEEL CLOUD SOLUTIONS LLC is registered in the Central Contractor Registration (CCR) database Price List – 54151S – Rates include Industrial Funding Fee

Role
Price – Year 1
Price – Year 2
Price – Year 3
Price – Year 4
Price – Year 5
IT Project Manager
$102.02
$105.89
$109.92
$114.09
$118.43
IT Architect
$183.63
$190.61
$197.85
$205.37
$213.17
IT Business Analyst
$106.10
$110.13
$114.31
$118.66
$123.16
IT Sr. Business Analyst
$122.42
$127.07
$131.90
$136.91
$142.11
IT Developer
$118.34
$122.83
$127.50
$132.35
$137.38
IT Sr. Developer
$142.82
$148.25
$153.88
$159.73
$165.80
IT Quality Assurance Analyst
$114.26
$118.60
$123.11
$127.78
$132.64
IT System Administrator
$81.61
$84.71
$87.93
$91.27
$94.74

Labor Category Descriptions - 54151S

Labor Category Name
Labor Category Description
Min. Years Experience
Min. Education
IT Business Analyst
The Business Analyst functions as a guide for businesses to improve business processes and efficiencies. They deduce effective, data-driven business solutions to business challenges and provide documentation. They are the main communicator between technical staff and stakeholders and provide expertise in all aspects of cloud solutions including but not limited to

· Systems Analysis

· Strategic Planning

· Solution Design

· Knowledge Management

0
Bachelors
IT Sr. Business Analyst
The Sr. Business Analyst performs all tasks of the Business Analyst. Additionally, they possess more experience in technical matters of system and database design.
5
Bachelors
IT Project Manager
The Project Manager is responsible for allotment of resources to the project, determining timelines for milestones within the project, budgeting, etc. The Project Manager will establish the overall workplan and monitor deadlines throughout the process. They work with all other roles to compile the necessary documentation before, during, and after project completion.
3
Bachelors
IT Developer
The Developer is responsible for software design, coding, validation of coding, debugging, and implementation of material. The Developer has a high-level understanding of system design, database design, and business processes relating program development.
0
Bachelors
IT Sr. Developer
The Sr. Developer is responsible for software design, coding, validation of coding, debugging, and implementation of material. The Sr. Developer has a high-level understanding of system design, database design, and business processes relating program development. The Sr. Developer may be utilized for project requirements surpassing the abilities of the Developer.
5
Bachelors

IT Quality Assurance Analyst

The QA Analyst is responsible for risk management and system integrity. They review the project scope and identify any potential issues that could arise. Additionally, they review all workorders, tickets, or cases in a project to ensure the desired outcome was accomplished and exposed vulnerabilities are addressed.

The QA Analyst works with all other roles and may provide documentation to the client for future vulnerabilities or urgent business needs.

3
Bachelors
IT Architect
The Architect is responsible for the overall system design. They evaluate the current state and establish the model to meet the needs of the client. They are highly skilled in leadership, database modeling and management, software design and implementation, evaluation of hardware design and capabilities, and communication.
5
Bachelors
IT System Administrator
The System Administrator monitors, maintains, and troubleshoots software. The System Administrators responsibilities may include but are not limited to

· Modification of system settings to meet day to day business needs

· Design of Reports and Dashboards

· Troubleshoot software/hardware issues

· Scheduled maintenance

· Perform data recovery

· Perform Database Solutions

· Implement System Design Solutions

0
Bachelors

Price List – ACCS 561422 – Rates include Industrial Funding Fee

Role
Price – Year 1
Price – Year 2
Price – Year 3
Price – Year 4
Price – Year 5
Contact Center Implementation Project Manager
$102.02
$105.89
$109.92
$114.09
$118.43
Contact Center Implementation Architect
$183.63
$190.61
$197.85
$205.37
$213.17
Contact Center Implementation Business Analyst
$106.10
$110.13
$114.31
$118.66
$123.16
Contact Center Implementation Sr. Business Analyst
$122.42
$127.07
$131.90
$136.91
$142.11
Contact Center Implementation Developer
$118.34
$122.83
$127.50
$132.35
$137.38
Contact Center Implementation Sr. Developer
$142.82
$148.25
$153.88
$159.73
$165.80
Contact Center Implementation Quality Assurance Analyst
$114.26
$118.60
$123.11
$127.78
$132.64

Labor Category Descriptions - ACCS 561422

Labor Category Name
Labor Category Description
Min. Years Experience
Min. Education
Contact Center Implementation Business Analyst
The Contact Center Implementation Business Analyst functions as a guide for businesses to improve business processes and efficiencies. They deduce effective, data-driven contact center solutions to business challenges and provide documentation. They are the main communicator between technical staff and stakeholders and provide expertise in all aspects of contact center solutions including but not limited to

· Systems Analysis

· Strategic Planning

· Solution Design

· Knowledge Management

0
Bachelors
Contact Center Implementation Sr. Business Analyst
The Contact Center Implementation Sr. Business Analyst performs all tasks of the Business Analyst. Additionally, they possess more experience in technical matters of system and database design.
5
Bachelors
Contact Center Implementation Project Manager
The Contact Center Implementation Project Manager is responsible for allotment of resources to the project, determining timelines for milestones within the project, budgeting, etc. The Contact Center Implementation Project Manager will establish the overall workplan and monitor deadlines throughout the process. They work with all other roles to compile the necessary documentation before, during, and after project completion.
3
Bachelors
Contact Center Implementation Developer
The Contact Center Implementation Developer is responsible for telephony integration, validation of coding, debugging, and implementation of material. The Developer has a high-level understanding of API, CTI, system design, database design, and business processes relating to program development.
0
Bachelors
Contact Center Implementation Sr. Developer
The Contact Center Implementation Sr. Developer is responsible for telephony integration, validation of coding, debugging, and implementation of material. The Sr. Developer has a high-level understanding of system design, database design, and business processes relating program development. The Sr. Developer may be utilized for project requirements surpassing the abilities of the Developer.
5
Bachelors

Contact Center Implementation Quality Assurance Analyst

The Contact Center Implementation QA Analyst is responsible for risk management and system integrity as it relates to the implementation of the contact center. They review the project scope and identify any potential issues that could arise. Additionally, they review all workorders, tickets, or cases in a project to ensure the desired outcome was accomplished and exposed vulnerabilities are addressed.

The QA Analyst works with all other roles and may provide documentation to the client for future vulnerabilities or urgent business needs.

3
Bachelors
Contact Center Implementation Architect
The Contact Center Implementation Architect is responsible for the overall system design as it relates to integration of telephony software with CRM. They evaluate the current state and establish the model to meet the needs of the client. They are highly skilled in leadership, database modeling and management, software design and implementation, evaluation of hardware design and capabilities, and communication.
5
Bachelors

Min. Education Clause

Minimum education may be substituted with relevant work experience or skill determined by and to the discretion of upper management staff of STEEL CLOUD SOLUTIONS LLC.

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