MAS - 6E Technologies, LLC - 47QTCA22D006C

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage! a menu-driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov

SCHEDULE TITLE: MAS – MULTIPLE AWARD SCHEDULE

FSC GROUP: INFORMATION TECHNOLOGY

CONTRACT NUMBER: 47QTCA22D006C

CONTRACT PERIOD: MARCH 29, 2022, through MARCH 28, 2027

For more information on ordering from Federal Supply go to the GSA Schedules page at GSA.gov

CONTRACTOR:

6E TECHNOLOGIES, LLC

6795 East Tennessee Ave. Ste. 1-353

Denver, Colorado 80224-1614

Phone number: (303) 417-6332

Fax number: (360) 343-9324

Email: komal.goyal@6etech.com

CONTRACTOR’S

ADMINISTRATION

SOURCE:

Angela Fisher

6E TECHNOLOGIES, LLC

6795 East Tennessee Ave. Ste. 1-353

Denver, Colorado 80224-1614

Phone number: (303) 417-6332

Fax number: (360) 343-9324

Email: Angela.Fisher@6etech.com

WEBSITE: www.6etech.com BUSINESS SIZE: Small Business BUSINESS TYPE: 8(a), Minority Owned Business, Self-Certified Small Disadvantaged Business, Economically Disadvantaged Woman Owned Small Business, Woman Owned Small Business, Woman Owned Business, DOT Certified DBE, Subcontinent Asian (Asian-Indian) American Owned http://www.gsaadvantage.gov/

CUSTOMER INFORMATION:

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs) SIN DESCRIPTION

• 54151S Information Technology Professional Services

• 518210C Cloud Computing and Cloud Related IT Professional Services

• 561422 Automated Contract Center Solutions (ACCS)

• 541611 Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

• OLM Order Level Material 1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN:

(Government net price based on a unit of one) See attached APPENDIX B – GSA PROPOSED PRICE LIST

• 54151S – Systems Programmer - $67.83

• 518210C – Cloud Engineer - $114.86

• 561422 – Contract Center Applications Systems Analyst – 1 - $74.66

• 541611 - Data Modeler and Analyst I – $74.74 1c. HOURLY RATES (Services only):

See attached APPENDIX B – GSA PROPOSED PRICE LIST

2. MAXIMUM ORDER*: $500,000

NOTE TO ORDERING ACTIVITIES: *If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the contactor for a better price. The contractor may (1) offer a new price for this requirement (2) offer the lowest price available under this contract or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

3. MINIMUM ORDER: $100.00

4. GEOGRAPHIC COVERAGE: Domestic; 48 Contiguous States; Washington DC

5. POINT(S) OF PRODUCTION: N/A

6. DISCOUNT FROM LIST PRICES: GSA Net Prices are shown on the attached GSA Pricelist.

7. QUANTITY DISCOUNT(S): 2% on orders of $250,000 and over

8. PROMPT PAYMENT TERMS: 0.00%; Net 30 Days - Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions

9. FOREIGN ITEMS: Not Applicable

10a. TIME OF DELIVERY: Subject to Task Order

10b. EXPEDITED DELIVERY: Contact Contractor 10c. OVERNIGHT AND 2-DAY DELIVERY: Contact Contractor 10d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

11. FOB POINT: Destination

12a. ORDERING ADDRESS: Same as Contractor 12b. ORDERING PROCEDURES: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA's) are found in Federal Acquisition Regulation (FAR) 8.405-3

13. PAYMENT ADDRESS: Same as Contractor

14. WARRANTY PROVISION: Not Applicable

15. EXPORT PACKING CHARGES: Not Applicable

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF

APPLICABLE): Not Applicable

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): Not Applicable

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY

DISCOUNTS FROM LIST PRICES (IF AVAILABLE):

Not Applicable 18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE):

Not Applicable

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): Not Applicable

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): Not Applicable

21. PREVENTIVE MAINTENANCE (IF APPLICABLE): Not Applicable

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g., recycled content, energy efficiency, and/or reduced pollutants): Not Applicable 22b. Section 508 Compliance for Electronic and Information Technology (EIT): Not Applicable

23. UNIQUE ENTITY IDENTIFIER (UEI) NUMBER: SKEXZ2A5JH26

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT

(SAM) DATABASE: Contractor has an Active Registration in the SAM database. Cage Code: 5NQ47.

Contents

GENERAL SERVICES ADMINISTRATION

CUSTOMER INFORMATION:

APPENDIX A LABOR CATEGORY DESCRIPTIONS

Labor Category Descriptions

1. Title: Programmer Analyst I

2. Title: Programmer Analyst II

3. Title: Programmer Analyst III/ Programmer Software Engineer

4. Title: Project Manager / Project Director

5. Title: Project/Program Manager IV

6. Title: Systems Analyst I

7. Title: Systems Analyst II/ Sr. Systems Analyst

8. Title: Systems Programmer

9. Title: Technical Support Specialist

10. Title: Technical Training Instructor/Specialist III

11. Title: Manager Data Processing / Manager MIS

12. Title: Program Software Engineer I

13. Title: Program Software Engineer II

14. Title: Program Software Engineer III

15. Title: Computer Security Specialist

16. Title: Computer Systems Hardware Analyst

17. Title: Computer Programmer I

18. Title: Computer Programmer II

19. Title: Computer Programmer III

20. Title: Data Base Administrator I

21. Title: Data Base Administrator II

22. Title: Data Design Analyst I

23. Title: Data Design Analyst II

24. Title: Data Design Analyst III

25. Title: Data Communications Analyst I

26. Title: Data Communications Analyst II

27. Title: Data Communications Analyst III

28. Title: Data Communications Technician

29. Title: Change Management Specialist

30. Title: Data Architect II

31. Title: Sr. Data Architect

32. Title: Data Conversion Specialist

33. Title: Network Administrator I

34. Title: Network Engineer I

35. Title: Subject Matter Expert/ Specialist I

36. Title: Subject Matter Expert/ Specialist II

37. Title: Subject Matter Expert/ Specialist III

38. Title: Cloud Engineer II

39. Title: Cloud Infrastructure Engineer II

40. Title: Cloud Applications Consultant Sr

41. Title: Cloud System’s Architect:

42. Title: Cloud System’s Architect Sr.:

43. Title: Contact Center Analytics Specialist I

44. Title: Contact Center Analytics Specialist II

45. Title: Contact Center Analytics Specialist III

46. Title: Contact Center Application Developer II

47. Title: Contact Center Application Developer III

48. Title: Contact Center Applications Systems Analyst I

49. Title: Contact Center Applications Systems Analyst II

50. Title: Contact Center Applications Systems Analyst III

51. Title: Contact Center Reporting Analyst I

52. Title: Contact Center Reporting Analyst II

53. Title: Contact Center Reporting Analyst III

54. Title: Contact Center Systems Engineer III

55. Title: Data Modeler and Analyst I

APPENDIX B GSA PRICE LIST

Price Schedule

APPENDIX A LABOR CATEGORY DESCRIPTIONS

Labor Category Descriptions

1. Title: Programmer Analyst I

Minimum Year Experience: 4 Minimum Education: BS Responsibilities: Plans, develops, tests, and documents computer programs, applying knowledge of programming techniques and computer systems: Evaluates user request for new or modified program, such as for financial or human resource management system, clinical research trial results, statistical study of traffic patterns, or analyzing and developing specifications for bridge design, to determine feasibility, cost and time required, compatibility with current system, and computer capabilities. Consults with user to identify current operating procedures and clarify program objectives. Reads manuals, periodicals, and technical reports to learn ways to develop programs that meet user requirements. Formulates plan outlining steps required to develop program, using structured analysis and design.

Submits plans to user for approval. Prepares flowcharts and diagrams to illustrate sequence of steps program must follow and to describe logical operations involved. Designs computer terminal screen displays to accomplish goals of user request. Converts project specifications, using flowcharts and diagrams, into sequence of detailed instructions and logical steps for coding into language processable by computer, applying knowledge of computer programming techniques and computer languages. Enters program codes into computer system. Enters commands into computer to run and test program. Reads computer printouts or observes display screen to detect syntax or logic errors during program test or uses diagnostic software to detect errors. Replaces, deletes, or modifies codes to correct errors.

Analyzes, reviews, and alters program to increase operating efficiency or adapt to new requirements. Writes documentation to describe program development, logic, coding, and corrections. Writes manual for users to describe installation and operating procedures. Assists users to solve operating problems. Recreates steps taken by user to locate source of problem and rewrites program to correct errors. May use computer-aided software tools, such as flowchart design and code generation, in each stage of system development. May train users to use program. May oversee installation of hardware and software. May provide technical assistance to program users. May install and test program at user site. May monitor performance of program after implementation. May specialize in developing programs for business or technical applications.

2. Title: Programmer Analyst II

Minimum Year Experience: 8 Minimum Education: BS Responsibilities: Specialist knowledge of large ERP application software including understanding of general business processes used in government. Consults with user to identify current operating procedures and clarify program objectives. Skills to gather user requirements and knowledge of the application workflow to understand if extension to the application software will be needed to fulfill user requirements. Analyzes, reviews, and alters program to increase operating efficiency or adapt to new requirements. Writes documentation to describe program development, logic, coding, and corrections. Writes manual for users to describe installation and operating procedures. Assists users to solve operating problems. Recreates steps taken by user to locate source of problem and rewrites program to correct errors. Should be able to use computer-aided software tools, such as flowchart. Must train users to use programs.

Should be able to submit plans to user for approval. Prepares flowcharts and diagrams to illustrate sequence of steps program must follow and to describe logical operations involved.

3. Title: Programmer Analyst III/ Programmer Software Engineer

Minimum Year Experience: 8+ years Minimum Education: BS Responsibilities: Proficient in understanding COTS packages and large ERP application systems used by government and commercial users. Extremely good understanding of general business workflow and experience working with client subject matter experts. Knowledge and experience in gathering requirements and programming the requirements in workable software solutions. Analyze the feasibility of the requirements and provide recommendations to the system users for the best possible solution. Overseeing the development of the prototype systems and general design or the re-design of the computer systems. Should be able to lead a team of programmers and provide detailed systems requirements to the programmers (I, II) for the development of the computer systems software. Independently run the UAT (Users Acceptance Testing) phase interacting with the SME (Subject Matter Experts) and make sure that all the gathered requirements are met. Successfully perform peer code review and critique the work of the junior programmers. Must be able to provide training to the users once the program has been accepted through the UAT phase. Responsible for delivery of services consistent with established standard of quality.

4. Title: Project Manager / Project Director

Minimum Year Experience: 4 Minimum Education: Bachelors Responsibilities: Plans, directs, and coordinates activities of designated project to ensure that goals or objectives of project are accomplished within prescribed time frame and funding parameters: Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project. Establishes work plan and staffing for each phase of project, and arranges for recruitment or assignment of project personnel. Confers with project staff to outline workplan and to assign duties, responsibilities, and scope of authority. Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget. Reviews status reports prepared by project personnel and modifies schedules or plans as required. Prepares project reports for management, client, or others. Confers with project personnel to provide technical advice and to resolve problems. May coordinate project activities with activities of government regulatory or other governmental agencies.

5. Title: Project/Program Manager IV

Minimum Year Experience: 10+ Minimum Education: MS/MBA Responsibilities MS or MBA Degree and fifteen (15) to twenty (20) years of experience, six (6) years of work experience may be substituted for an Advanced Degree. Provides highly specialized technical and managerial expertise to support senior client management in improving overall management of IT. Develops strategic IT plans, IT architectures, performance measures, cost-benefit analyses, and Business Process Re-Engineering solutions. Designs performance measurement and evaluation plans, capital investment planning approaches, and comprehensive management frameworks to select, control, and evaluate IT assets. Assists clients in complying with recent legislation, such as GPRA, the Clinger-Cohen Act, and related OMB and Department/Agency guidance.

6. Title: Systems Analyst I

Minimum Education: BS Responsibilities: Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system. Studies existing information processing systems to evaluate effectiveness and develops new systems to improve production or workflow as required. Prepares workflow charts and diagrams to specify in detail operations to be performed by equipment and computer programs and operations to be performed by personnel in system. Conducts studies pertaining to development of new information systems to meet current and projected needs. Plans and prepares technical reports, memoranda, and instructional manuals as documentation of program development. Upgrades system and corrects errors to maintain system after implementation. May assist Computer Programmer (profess. & kin.) 030.162-010 in resolution of work problems related to flow charts, project specifications, or programming. May prepare time and cost estimates for completing projects. May direct and coordinate the work of others to develop, test, install, and modify programs.

7. Title: Systems Analyst II/ Sr. Systems Analyst

Minimum Education: BS Responsibilities: In addition to managing a staff, organizing, and giving direction to a team of employees, communication and leadership skills are required. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system. Studies existing information processing systems to evaluate effectiveness and develops new systems to improve production or workflow as required. Prepares workflow charts and diagrams to specify in detail operations to be performed by equipment and computer programs and operations to be performed by personnel in system.

Conducts studies pertaining to development of new information systems to meet current and projected needs. Plans and prepares technical reports, memoranda, and instructional manuals as documentation of program development.

Upgrades system and corrects errors to maintain system after implementation. May assist Computer Programmer (profess. & kin.) 030.162-010 in resolution of work problems related to flow charts, project specifications, or programming. May prepare time and cost estimates for completing projects. May direct and coordinate the work of others to develop, test, install, and modify programs.

8. Title: Systems Programmer

Minimum Education: BS Responsibilities: Coordinates installation of computer operating system software and tests, maintains, and modifies software, using computer terminal: Reads loading and running instructions for system software, such as task scheduling, memory management, computer file system, or controlling computer input and output, and loads tape into tape drive or transfers software to magnetic disk. Initiates test of system program and observes readout on monitor of computer system to detect errors or work stoppage. Enter code changes into computer system to correct errors. Analyzes performance indicators, such as system's response time, number of transactions per second, and number of programs being processed at once, to ensure that system is operating efficiently. Changes system software so that system performance will meet objectives. Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested changes to operating system are possible. Writes description of steps taken to modify system and procedures required to implement new software. Assists users that have problems with the use of system software. May train users, Computer Operator (clerical) 213.362-010, and Computer Programmer (profess. & kin.) 030.162-010 to use system software. May prepare workflow charts and diagrams to modify system software. May visit vendors to observe demonstration of systems software. May administer and monitor computer program that controls user access to system. May review productivity reports and problem records to evaluate performance of computer system.

9. Title: Technical Support Specialist

Minimum Year Experience: 4 Minimum Education: BS Responsibilities: Performs any combination of following duties to provide technical support to workers in information processing departments: Develops work goals and department projects. Assigns and coordinates work projects, such as converting to new hardware or software. Designates staff assignments, establishes work priorities, and evaluates cost and time requirements. Reviews completed projects or computer programs to ensure that goals are met and that programs are compatible with other programs already in use. Evaluates workload and capacity of computer system to determine feasibility of expanding or enhancing computer operations. Makes recommendations for improvements in the computer system. Reviews and tests programs written by Programmer-Analyst (profess. & kin.) 030.162-014 or Computer Programmer (profess. & kin.) 030.162-010 to ensure that programs meet objectives and specifications.

Consults with Quality Assurance Analyst (profess. & kin.) 033.262-010 to ensure that the program follows establishment standards. Modifies, tests, and corrects existing programs. Evaluates and tests vendor-supplied software packages for mainframe computers or microcomputers to determine compatibility with existing system, ease of use, and if software meets user needs. Enters commands into computer to place programs in production status. Inactivates, individually or in combination, each component of computer system, such as central processing unit, tape drives, and mainframe coolers. Tests computer system to determine criticality of component loss. Prioritizes importance of components and writes recommendations for recovering losses and using backup equipment. Assists users to resolve computer-related problems, such as inoperative hardware or software. Trains workers in the use of new software or hardware. Reads technical journals or manuals and attends vendor seminars to learn about new computer hardware and software.

Writes project reports and documentation for new or modified software and hardware.

10. Title: Technical Training Instructor/Specialist III

Minimum Year Experience: 8+ Minimum Education: BS Responsibilities: Excellent understanding of the software being implemented at the client site. Should work closely with the Programmer analysts and the Software engineers to understand any special/custom programming done to meet the client requirements. Should be able to understand the business flow and translate that to the training documentation. Skilled in instructional design, training for specific projects, and practicing educational techniques and principles. Utilizes technical staff to develop curriculum for a variety of environments. Ensures that all training activities are compatible and consistent with Government and industry standards. Reviews, tests, and evaluates instructional material for accuracy. Performs trend analyses of training, support needs, and user services as they pertain to integrated systems.

11. Title: Manager Data Processing / Manager MIS

Minimum Education: BS Responsibilities: Directs and coordinates development and production activities of data processing department:

Consults with management to determine information requirements of management, scientists, or engineers, determine boundaries and priorities of new projects, and discuss system capacity and equipment acquisitions. Confers with department heads involved with proposed projects to ensure cooperation and further define nature of project.

Consults with Computer Systems Hardware Analyst (profess. & kin.) 033.167-010 to define equipment needs. Reviews project feasibility studies. Establishes work standards. Assigns and schedules work, or delegates work to subordinate managers and supervisors, and reviews work. Interprets policies, purposes, and goals of organization to subordinates.

Prepares progress reports to inform management of project status and deviation from goals. Contracts with management specialists, technical personnel, or vendors to solve problems. Directs Computer Processing Scheduler (clerical) 221.362-030 to change computer operating schedule to meet department priorities. Reviews reports of computer and peripheral equipment production, malfunctions, and maintenance to ascertain costs and plan department operating changes. Analyzes department workflow and workers' job duties to recommend reorganization or departmental realignment within company. Participates in decisions concerning staffing and promotions within data processing department. Directs training of subordinates. May prepare proposals and solicit sale of systems analysis, programming, and computer services to outside firms. May assist staff to diagnose and solve computer equipment problems. May participate in technical projects, such as writing equipment specifications or developing computer programs for specified applications.

12. Title: Program Software Engineer I

Minimum Year Experience: 4 Minimum Education: BS Responsibilities: Converts scientific, engineering, and other technical problem formulations to format processable by computer: Resolves symbolic formulations, prepares flow charts and block diagrams, and encodes resultant equations for processing by applying extensive knowledge of branch of science, engineering, or advanced mathematics, such as differential equations or numerical analysis, and understanding of capabilities and limitations of computer. Confers with other engineering and technical personnel to resolve problems of intent, inaccuracy, or feasibility of computer processing. Enter program into computer system. Reviews results of computer runs with interested personnel to determine necessity for modifications or reruns. Develops new subroutines or expands program to simplify statement, programming, or coding of future problems. May direct and coordinate activities of Computer Programmers (profess.

& kin.) 030.162-010 working as part of project team.

13. Title: Program Software Engineer II

Minimum Year Experience: 8 Minimum Education: BS Responsibilities: Converts scientific, engineering, and other technical problem formulations to format processable by computer: Resolves symbolic formulations, prepares flow charts and block diagrams, and encodes resultant equations for processing by applying extensive knowledge of branch of science, engineering, or advanced mathematics, such as differential equations or numerical analysis, and understanding of capabilities and limitations of computer. Confers with other engineering and technical personnel to resolve problems of intent, inaccuracy, or feasibility of computer processing. Enter program into computer system. Reviews results of computer runs with interested personnel to determine necessity for modifications or reruns. Develops new subroutines or expands program to simplify statement, programming, or coding of future problems. May direct and coordinate activities of Computer Programmers (profess.

& kin.) 030.162-010 working as part of project team.

14. Title: Program Software Engineer III

Minimum Education: BS/Masters Responsibilities: Converts scientific, engineering, and other technical problem formulations to format processable by computer: Resolves symbolic formulations, prepares flow charts and block diagrams, and encodes resultant equations for processing by applying extensive knowledge of branch of science, engineering, or advanced mathematics, such as differential equations or numerical analysis, and understanding of capabilities and limitations of computer. Confers with other engineering and technical personnel to resolve problems of intent, inaccuracy, or feasibility of computer processing. Enter program into computer system. Reviews results of computer runs with interested personnel to determine necessity for modifications or reruns. Develops new subroutines or expands program to simplify statement, programming, or coding of future problems. May direct and coordinate activities of Computer Programmers (profess.

& kin.) 030.162-010 working as part of project team. Leadership and management skills required to manage and direct a team.

15. Title: Computer Security Specialist

Minimum Year Experience: 4 Minimum Education: BS Responsibilities: Regulates access to computer data files, monitors data file use, and updates computer security files:

Enters commands into computer to allow access to computer system for employee who forgot password. Reads computer security files to determine whether denial of data access reported by employee is justified. Modifies security files to correct errors or explains that employee authorization does not permit access. Answers employee questions about computer security. Modifies security files to add new employees, delete former employees, and change employee names, following notice received from computer user departments and personnel office. Sends printouts listing employee data authorization to computer user departments to verify or correct information in security files.

Reviews data use records and compares usernames listed in records with employee authorization to ensure that all employees who accessed data files were entitled to do so. Deletes data access of unauthorized users, and for users who have not used data for specified time.

16. Title: Computer Systems Hardware Analyst

Minimum Year Experience: 4 Minimum Education: BS Responsibilities: Analyzes data processing requirements to plan data processing system that will provide system capabilities required for projected workloads and plans layout and installation of new system or modification of existing system: Confers with data processing and project managers to obtain information on limitations and capabilities of existing system and capabilities required for data processing projects and projected workload. Evaluates factors such as number of departments serviced by data processing equipment, reporting formats required, volume of transactions, time requirements and cost constraints, and need for security and access restrictions to determine hardware configurations. Analyzes information to determine, recommend, and plan layout for type of computers and peripheral equipment, or modifications to existing equipment and system, that will provide capability for proposed project or workload, efficient operation, and effective use of allotted space. May enter data into computer terminal to store, retrieve, and manipulate data for analysis of system capabilities and requirements. May specify power supply requirements and configuration. May recommend purchase of equipment to control dust, temperature, and humidity in area of system installation. May specialize in one area of system application or in one type or make of equipment.

May train users to use new or modified equipment. May monitor the functioning of equipment to ensure the system operates in conformance with specifications.

17. Title: Computer Programmer I

Minimum Education: BS Responsibilities: Converts data from project specifications and statements of problems and procedures to create or modify computer programs: Prepares or receives from Systems Analyst (profess. & kin.) 030.167-014, detailed workflow chart and diagram to illustrate sequence of steps that program must follow and to describe input, output, and logical operations involved. Analyzes workflow chart and diagram, applying knowledge of computer capabilities, subject matter, and symbolic logic. Confers with supervisor and representatives of departments concerned with program to resolve questions of program intent, data input, output requirements, and inclusion of internal checks and controls. Converts detailed logical flow chart to language processable by computer. Enters program codes into computer system. Inputs test data into computer. Observes computer monitor screen to interpret program operating codes. Corrects program errors, using methods such as modifying program or altering sequence of program steps.

Writes instructions to guide operating personnel during production runs. Analyzes, reviews, and rewrite programs to increase operating efficiency or to adapt programs to new requirements. Compiles and writes documentation of program development and subsequent revisions. May train workers to use the program. May assist Computer Operator (clerical) 213.362-010 to resolve problems in running computer program. May work with Systems Analyst (profess. & kin.) to obtain and analyze project specifications and flow charts. May direct and coordinate the work of others to write, test, and modify computer programs.

18. Title: Computer Programmer II

Minimum Education: BS Responsibilities: Converts data from project specifications and statements of problems and procedures to create or modify computer programs: Prepares or receives from Systems Analyst (profess. & kin.) 030.167-014, detailed workflow chart and diagram to illustrate sequence of steps that program must follow and to describe input, output, and logical operations involved. Analyzes workflow chart and diagram, applying knowledge of computer capabilities, subject matter, and symbolic logic. Confers with supervisor and representatives of departments concerned with program to resolve questions of program intent, data input, output requirements, and inclusion of internal checks and controls. Converts detailed logical flow chart to language processable by computer. Enters program codes into computer system. Inputs test data into computer. Observes computer monitor screen to interpret program operating codes. Corrects program errors, using methods such as modifying program or altering sequence of program steps.

Writes instructions to guide operating personnel during production runs. Analyzes, reviews, and rewrite programs to increase operating efficiency or to adapt programs to new requirements. Compiles and writes documentation of program development and subsequent revisions. May train workers to use the program. May assist Computer Operator (clerical) 213.362-010 to resolve problems in running computer program. May work with Systems Analyst (profess. & kin.) to obtain and analyze project specifications and flow charts. May direct and coordinate the work of others to write, test, and modify computer programs.

19. Title: Computer Programmer III

Minimum Education: BS/Masters Responsibilities: Converts data from project specifications and statements of problems and procedures to create or modify computer programs: Prepares or receives from Systems Analyst (profess. & kin.) 030.167-014, detailed workflow chart and diagram to illustrate sequence of steps that program must follow and to describe input, output, and logical operations involved. Analyzes workflow chart and diagram, applying knowledge of computer capabilities, subject matter, and symbolic logic. Confers with supervisor and representatives of departments concerned with program to resolve questions of program intent, data input, output requirements, and inclusion of internal checks and controls. Converts detailed logical flow chart to language processable by computer. Enters program codes into computer system. Inputs test data into computer. Observes computer monitor screen to interpret program operating codes. Corrects program errors, using methods such as modifying program or altering sequence of program steps.

Writes instructions to guide operating personnel during production runs. Analyzes, reviews, and rewrite programs to increase operating efficiency or to adapt programs to new requirements. Compiles and writes documentation of program development and subsequent revisions. May train workers to use the program. May assist Computer Operator (clerical) 213.362-010 to resolve problems in running computer program. May work with Systems Analyst (profess. & kin.) to obtain and analyze project specifications and flow charts. May direct and coordinate the work of others to write, test, and modify computer programs. Leadership, communication, and management skills required.

20. Title: Data Base Administrator I

Minimum Education: BS Responsibilities: Works under the guidance of the Data Base Administrator. Also, can work independently on the database installation. The duties of Jr. DBA include nut are not limited to initial database architecture design through implementation, administration, monitoring, tuning, backup, migration, and support. Should be able to handle the following independently or under the supervision of the lead DBA: Design and document database architecture, data modeling. Design Data Warehousing and Business Intelligence platform; build database scheme, tables, procedures, and permissions. Set up data sharing and disk partitioning and develop database utilities and automated reporting.

Create shell scripts for task automation. Create, test, and execute data management languages. Analyze and sustain capacity and performance requirements. Analyze, consolidate, and tune database for optimal efficiency. Monitor systems and platforms for availability. Oversee backup, clustering, mirroring, replication, and failover. Restore and recover corrupted databases. Install and test upgrades and patches. Implement security and encryption. Provide 24/7 support for critical situations. Evaluate and recommend new database technologies.

21. Title: Data Base Administrator II

Minimum Education: BS Responsibilities: Coordinates physical changes to computer databases; and codes, tests, and implements physical database, applying knowledge of database management system: Designs logical and physical data bases [Data Base Design Analyst (profess. & kin.) 039.162-014] or reviews description of changes to data base design to understand how changes to be made affect physical data base (how data is stored in terms of physical characteristics, such as location, amount of space, and access method). Establishes physical database parameters. Codes database descriptions and specifies identifiers of database to data base management system or directs others in coding database descriptions.

Calculates optimum values for database parameters, such as amount of computer memory to be used by database, following manuals, and using calculator. Specifies user access level for each segment of one or more data items, such as insert, replace, retrieve, or delete data. Specifies which users can access databases and what data can be accessed by the user. Tests and corrects errors and refines changes to database. Enters codes to create production database.

Selects and enters codes of utility program to monitor database performance, such as distribution of records and amount of available memory. Directs programmers and analysts to make changes to database management system.

Reviews and corrects programs. Answers user questions. Confers with coworkers to determine the impact of database changes on other systems and staff cost for making changes to database. Modifies database programs to increase processing performance, referred to as performance tuning. Workers typically specialize in one or more types of database management systems. May train users.

22. Title: Data Design Analyst I

Minimum Education: BS Responsibilities: Designs logical and physical data bases and coordinates data base development as part of project team, applying knowledge of data base design standards and data base management system: Reviews project request describing data base user needs. Estimates time and cost required to accomplish project. Determines if project requires creating series of new programs or modifying existing programs that access data stored in databases. Attends specification meeting with project team workers to determine scope and limitations of project. Reviews workflow chart developed by Programmer-Analyst (profess. & kin.) 030.162-014 to understand tasks the computer will perform, such as updating records. Reviews procedures in database management system manuals for making changes to database, such as defining, creating, revising, and controlling database. Revises company definition of data as defined in data dictionary (information about data, including name, description, source of data item, and key words for categorizing and searching for data item descriptions). Determines and enters changes to data dictionary descriptions, including type, structure, and intended use of data within system, using computer or assigns data entry work to programmer.

Develops data model describing data elements and how they are used, following procedures, and using pen and template or computer software. Creates description to enable Programmer-Analyst (profess. & kin.) to understand how programs should access data. Writes description of how user accesses data, referred to as logical database. Writes physical data base description, such as location, space requirements, and access method, to protect company data resources against unauthorized access and accidental destruction, according to computer industry standards and knowledge of data base management system. May specialize in adding, deleting, and modifying data items in data dictionary and be designated Data Dictionary Administrator (profess. and kin.). Workers typically specialize in one or more types of database management systems.

23. Title: Data Design Analyst II

Minimum Education: BS Responsibilities: Designs logical and physical data bases and coordinates data base development as part of project team, applying knowledge of data base design standards and data base management system: Reviews project request describing data base user needs. Estimates time and cost required to accomplish project. Determines if project requires creating series of new programs or modifying existing programs that access data stored in databases. Attends specification meeting with project team workers to determine scope and limitations of project. Reviews workflow chart developed by Programmer-Analyst (profess. & kin.) 030.162-014 to understand tasks the computer will perform, such as updating records. Reviews procedures in database management system manuals for making changes to database, such as defining, creating, revising, and controlling database. Revises company definition of data as defined in data dictionary (information about data, including name, description, source of data item, and key words for categorizing and searching for data item descriptions). Determines and enters changes to data dictionary descriptions, including type, structure, and intended use of data within system, using computer or assigns data entry work to programmer.

Develops data model describing data elements and how they are used, following procedures, and using pen and template or computer software. Creates description to enable Programmer-Analyst (profess. & kin.) to understand how programs should access data. Writes description of how user accesses data, referred to as logical database. Writes physical data base description, such as location, space requirements, and access method, to protect company data resources against unauthorized access and accidental destruction, according to computer industry standards and knowledge of data base management system. May specialize in adding, deleting, and modifying data items in data dictionary and be designated Data Dictionary Administrator (profess. and kin.). Workers typically specialize in one or more types of database management systems.

24. Title: Data Design Analyst III

Minimum Education: BS/Masters Responsibilities: Designs logical and physical data bases and coordinates data base development as part of project team, applying knowledge of data base design standards and data base management system: Reviews project request describing data base user needs. Estimates time and cost required to accomplish project. Determines if project requires creating series of new programs or modifying existing programs that access data stored in databases. Attends specification meeting with project team workers to determine scope and limitations of project. Reviews workflow chart developed by Programmer-Analyst (profess. & kin.) 030.162-014 to understand tasks the computer will perform, such as updating records. Reviews procedures in database management system manuals for making changes to database, such as defining, creating, revising, and controlling database. Revises company definition of data as defined in data dictionary (information about data, including name, description, source of data item, and key words for categorizing and searching for data item descriptions). Determines and enters changes to data dictionary descriptions, including type, structure, and intended use of data within system, using computer or assigns data entry work to programmer.

Develops data model describing data elements and how they are used, following procedures, and using pen and template or computer software. Creates description to enable Programmer-Analyst (profess. & kin.) to understand how programs should access data. Writes description of how user accesses data, referred to as logical database. Writes physical data base description, such as location, space requirements, and access method, to protect company data resources against unauthorized access and accidental destruction, according to computer industry standards and knowledge of data base management system. May specialize in adding, deleting, and modifying data items in data dictionary and be designated Data Dictionary Administrator (profess. and kin.). Workers typically specialize in one or more types of database management systems. Must have leadership skills and management skills.

25. Title: Data Communications Analyst I

Minimum Education: BS Responsibilities: Researches, tests, evaluates, and recommends data communications hardware and software:

Identifies areas of operation which need upgraded equipment, such as modems, fiber optic cables, and telephone wires. Conducts survey to determine user needs. Reads technical manuals and brochures to determine equipment which meets establishment requirements. Visits vendors to learn about available products or services. Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing system, using equipment such as computer terminal and modem. Analyzes test data and recommends hardware or software for purchase. Develops and writes procedures for installation, use, and solving problems of communications hardware and software. Monitors system performance. Trains users in the use of equipment. Assists users to identify and solve data communication problems. May write technical specifications to send to vendors for bid. May oversee or assist in installation of communications hardware. May perform minor equipment repairs.

26. Title: Data Communications Analyst II

Minimum Education: BS Responsibilities: Researches, tests, evaluates, and recommends data communications hardware and software:

Identifies areas of operation which need upgraded equipment, such as modems, fiber optic cables, and telephone wires. Conducts survey to determine user needs. Reads technical manuals and brochures to determine equipment which meets establishment requirements. Visits vendors to learn about available products or services. Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing systems, using equipment such as computer terminals and modems. Analyzes test data and recommends hardware or software for purchase. Develops and writes procedures for installation, use, and solving problems of communications hardware and software. Monitors system performance. Trains users in the use of equipment. Assists users to identify and solve data communication problems. May write technical specifications to send to vendors for bid. May oversee or assist in installation of communications hardware. May perform minor equipment repairs.

27. Title: Data Communications Analyst III

Minimum Education: BS/Masters Responsibilities: Researches, tests, evaluates, and recommends data communications hardware and software:

Identifies areas of operation which need upgraded equipment, such as modems, fiber optic cables, and telephone wires. Conducts survey to determine user needs. Reads technical manuals and brochures to determine equipment which meets establishment requirements. Visits vendors to learn about available products or services. Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing systems, using equipment such as computer terminals and modems. Analyzes test data and recommends hardware or software for purchase. Develops and writes procedures for installation, use, and solving problems of communications hardware and software. Monitors system performance. Trains users in the use of equipment. Assists users to identify and solve data communication problems. May write technical specifications to send to vendors for bid. May oversee or assist in installation of communications hardware. May perform minor equipment repairs. Must have management and leadership skills.

28. Title: Data Communications Technician

Minimum Education: BS Responsibilities: Installs and repairs data communications lines and equipment for computer system, using hand tools and test instruments: Reviews work orders to move, change, install, repair, or remove data communications equipment, such as modems, cables, and wires. Reads technical manuals to learn correct settings for equipment.

Measures, cuts, and installs wires and cables. Splices wires or cables, using hand tools or soldering iron. Connects microcomputer or terminal to data communication lines, using hand tools and following diagrams and manuals.

Disassembles equipment and inspects and tests wiring to locate and repair problem. Modifies equipment in accordance with user request. Tests communication lines to ensure that specifications are met, using testing instruments such as voltmeter and data scope. Enters commands into computer to test equipment. Reads messages on computer screen to verify that data is being transmitted between locations according to specifications. May plan layout and installation of data communications equipment. May demonstrate use of equipment.

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