MAS - Sarder, Inc. - 47QTCA22D004B

GENERAL SERVICES

ADMINISTRATION

Federal Supply Schedule Price List Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for GSA Advantage!® is:

https://www.GSAAdvantage.gov.

Multiple Award Schedule

LARGE CATEGORY F, INFORMATION TECHNOLOGY

SUBCATEGORY F06, IT TRAINING

SPECIAL ITEM NUMBER (SIN) 611420, INFORMATION TECHNOLOGY (IT) TRAINING

Contract Number: 47QTCA22D004B For more information on ordering go to the following website: https://www.gsa.gov/schedules.

Contract Period: February 7, 2022 – February 6, 2027 Current through Modification: PS-0012, effective January 27, 2025

Sarder, Inc. dba NetCom Learning 1460 Broadway | 8th Floor, Room 8003 | New York, NY 10036

PH: 1-888-563-8266 | FAX: 646-292-5170

HTTP:// WWW.NETCOMLEARNING.COM

Business Size: Small Business

Contact for contract administration: Mary Feeney | 646-747-5415 | mary@netcomlearning.com http://www.netcomlearning.com/

47QTCA22D004B P a g e | 1 Modification PS-0012, January 27, 2025.

Contents

Section I, Customer Information

Section 2, Terms and Conditions for All Large Category IT Contractors

Section 3, Terms and Conditions for SIN 611420, IT Training Courses

Section 4, Description of IT Training Courses ....................................................................... 9-66

Section 5, Approved Pricing ................................................................................................ 67-72

47QTCA22D004B P a g e | 2 Modification PS-0012, January 27, 2025.

1. Customer Information 1a. Table of Proposed SINs

SIN Title

611420, RC, STLOC IT Training

OLM, OLM RC, STLOC Order-level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract.

SIN Service Lowest Price

611420, RC, STLOC Access Level 1 Training $252.64

1c. Training Course descriptions are provided in Section 4.

2. Maximum Order:

SIN Maximum Order

611420, RC, STLOC $250,000

OLM, RC, STLOC $250,000

3. Minimum Order

The minimum order for all SINs is $100.00

4. Geographic Coverage:

The Geographic Scope of Contract is Domestic Delivery Only.

5. Production Point

Sarder, Inc. dba NetCom Learning 1460 Broadway | 8th Floor, Room 8003 | New York, NY 10036

PH: 1-888-563-8266 | FAX: 646-292-5170

6. Government Net Prices (discounts already deducted).

7. Discounts

a. Quantity: None

b. Volume: 1% off orders over $100,000 on a Single Task Order/Purchase Order with a Defined Delivery Date not to exceed $250,000.

47QTCA22D004B P a g e | 3 Modification PS-0012, January 27, 2025.

8. Prompt Payment: Net 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign Items: Not applicable.

10. Delivery Schedule

a. Time of Delivery

SIN+ Time of Delivery

611420, RC,

STLOC

As negotiated between Sarder, Inc. and the Ordering Activity.

b. Expedited Delivery: Items available for expedited delivery are noted in this price list.

c. Overnight and Two-day Delivery: As negotiated between Sarder, Inc and Ordering Activity.

d. Urgent Requirements: As negotiated between Sarder, Inc and the Ordering Activity.

11. FOB: Destination.

12. Ordering Information

a. Agencies should address all orders to the following address:

Sarder, Inc 1460 Broadway, 8th Floor, Room 8003 New York, NY, 10018-6636

b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment Information

a. Agencies should address all payments to the following address:

Sarder, Inc 1460 Broadway, 8th Floor, Room 8003 New York, NY, 10018-6636

b. The following telephone number(s) can be used by ordering activities to obtain technical and/or ordering assistance:

Ordering Assistance Telephone: 1-888-563-8266

E-mail: mary@netcomlearning.com

47QTCA22D004B P a g e | 4 Modification PS-0012, January 27, 2025.

Technical Assistance Telephone: 1-888-563-8266

E-mail: mary@netcomlearning.com

14. Warranty Provision: Not applicable.

15. Export Packing Charges, If Applicable: Not applicable

16. Terms and Conditions of Rental, Maintenance, and Repair: Not applicable

17. Terms and Conditions of Installation: Not applicable

18a. Terms and Conditions of Repair Parts Indicating Date of Parts Price Lists and any Discounts from List Prices: Not Applicable

18b. Terms and Conditions for any Other Services: Not Applicable

19. Service and Distribution Points: Not Applicable

20. Preventative Maintenance: Not Applicable

21a. Special Attributes such as Environmental Attributes (E.G., Recycled Content, Energy Efficiency, and/or Reduced Pollutant: Not Applicable

22b. Section 508 Compliance: Not applicable.

23. Unique Entity Identifier (UEI): FQC2LNGTD738

24. Contractor HAS registered and is active in the System for Award Management (SAM).

mailto:contracts@ardentmc.com

47QTCA22D004B P a g e | 5 Modification PS-0012, January 27, 2025.

2. Terms and Conditions for All IT Contractors

1. Organizational Conflicts of Interest

a. Definitions.

"Contractor" means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

"Contractor and its affiliates" and "Contractor or its affiliates" refer to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An "Organizational conflict of interest" exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either

(i) result in an unfair competitive advantage to the Contractor or its affiliates or

(ii) impair the Contractor's or its affiliates' objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

2. Services Performed

a. All services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

b. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

c. the contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

47QTCA22D004B P a g e | 6 Modification PS-0012, January 27, 2025.

3. Travel

Any Contractor travel required in the performance of services must comply with the Pub. L. 99- 234 and FAR Part 31.205-46, as applicable, in effect on the date(s) the travel is performed.

Established Federal Government per diem rates will apply to all Contractor travel.

4. Warranty

a. Not applicable

47QTCA22D004B P a g e | 7 Modification PS-0012, January 27, 2025.

3. Terms and Conditions for SIN 611420, IT Training Prepaid training tokens, credits, etc., shall not be permitted on this SIN.

Training Courses

Offerors shall provide training courses normally available to commercial customers, which permits ordering activity users to make full, efficient use of general-purpose commercial IT products. Training is restricted to training courses for those products within the scope of the IT Category.

Cancellation and Rescheduling

i) The ordering activity will notify the Contractor at least seventy-two (72) hours before the scheduled training date, if a student is unable to attend. The Contractor will then permit the ordering activity to either cancel the order or reschedule the training at no additional charge. In the event the training class is rescheduled, the ordering activity will modify its original training order to specify the time and date of the rescheduled training class.

ii) In the event the ordering activity fails to cancel or reschedule a training course within the time frame specified above, the ordering activity is liable for the contracted dollar amount of the training course. The Contractor agrees to permit the ordering activity to reschedule a student who fails to attend a training class within ninety (90) days from the original course date, at no additional charge.

iii) The ordering activity reserves the right to substitute one student for another up to the first day of class.

iv) In the event the Contractor is unable to conduct training on the date agreed to by the Contractor and the ordering activity, the Contractor must notify the ordering activity at least seventy-two (72) hours before the scheduled training date.

Follow-Up Support

The Contractor agrees to provide each student with unlimited telephone support or online support for a period of one (1) year from the completion of the training course. During this period, the student may contact the Contractor's instructors for refresher assistance and answers to related course curriculum questions.

Format and Content of Training

i) Offerors shall provide written materials (i.e., manuals, handbooks, texts, etc.)

normally provided with course offerings, printed and copied two-sided on paper containing 30% postconsumer materials (fiber). Such documentation become the property of the student upon completion of the training class.

47QTCA22D004B P a g e | 8 Modification PS-0012, January 27, 2025.

ii) If applicable, for hands-on training courses, there must be a one-to-one assignment of IT equipment to students.

iii) Offerors shall provide each student with a Certificate of Training at the completion of each training course.

iv) Offerors shall provide the following information for each training course offered:

A) course title, B) a brief description of the course content, to include the course format (e.g., lecture, discussion, hands-on training);

C) length of the course;

D) mandatory and desirable prerequisites for student enrollment;

E) minimum and maximum number of students per class;

F) locations where the course is offered;

G) class schedules; and

H) price (per student, per class (if applicable)).

Courses Conducted at the Ordering Activity Location

For courses conducted at the ordering activity location, instructor travel charges (if applicable), including mileage and daily living expenses (e.g., per diem charges) are governed by Pub. L 99- 234 and FAR Part 31.205-46, and are reimbursable by the ordering activity on orders placed under the Multiple Award Schedule, as applicable, in effect on the date(s) the travel is performed. The Industrial Funding Fee does NOT apply to travel and per diem charges.

Online Training Courses

For Online Training Courses, a copy of all training material must be available for electronic download by the students.

“No Charge” Training

None

47QTCA22D004B P a g e | 9 Modification PS-0012, January 27, 2025.

4. Descriptions of IT Training Course Title Description Course

Length Course

Length

Min./Max

Participants

Prerequisites

ITIL Foundation with Certification Exam

This entry-level ITIL 4 Foundation course is based on the ITIL 4 best practice service value system featured in the latest 2019 guidelines. It develops your understanding of key concepts of service management and the ITIL® 4 service management framework. You learn to create, deliver and gain insights on the end-to-end process that integrates frameworks such as Agile, Lean IT, and DevOps.

ITIL 4 Foundation training prepares you for earning the ITIL 4 Foundation certification hours

3 days 1/20 Basic working experience in IT Services

Microsoft Azure Fundamentals

This course enables you or your team members to acquire foundational knowledge of cloud services and how they are provided with Microsoft Azure. It explains general cloud computing concepts, models, and services such as Public, Private, Hybrid Cloud, Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS). It also covers some core Azure services, solutions, essential Azure pillar services concerning security, privacy, compliance and trust, pricing, and support services available with Azure.

Microsoft Azure Fundamentals course can be taken as an optional first step to learn about cloud services and Microsoft Azure, before moving on to Microsoft Azure or Microsoft cloud services courses. Azure Fundamentals courses prepare you for earning the Microsoft Certified: Azure Fundamentals certification.

8 hours 1 day 1/20 Understand security, privacy, compliance and trust with Microsoft Azure

Cisco SD-WAN Operation and Deployment

(ENSDW)

The Cisco SD-WAN Operation and Deployment (ENSDW) is an instructor-led, lab-based, hands-on course.

Students learn how to create, manage, and operate a Viptela Secure Extensible Network (SEN). The course covers the scalable Viptela Zero Touch Provisioning (ZTP) configuration templates, networkwide policies hours

2 days 1/20 Technical understanding of routed networks and routing protocols

47QTCA22D004B P a g e | 10 Modification PS-0012, January 27, 2025.

Course Title Description Course Length

Course

Length

Min./Max

Participants

Prerequisites

(control, data, and application-aware), and network management.

CompTIA Network+ Certification Prep

Acquire skills to design, configure, manage, and troubleshoot networks through CompTIA Network+! The five-day intermediate-level Network+ course enables you to build and service networks. It covers wireless/wired network management, mobility, virtualization techniques, critical security concepts, protocols, standards, and troubleshooting procedures. You get to learn the OSI seven-layer model, modern network operating systems, network hardware, cabling standards, remote connectivity, and Internet connections. DoD approved CompTIA Network+ training also prepares you for the N10-007 exam, required for earning the vendor-neutral CompTIA Network+ certification. What's Included -- 5 days instructor-led training, N+ study guide, Exam Voucher, Practice Test, Labs for hands-on learning, certified trainer delivering the class. This is a DOD Approved course. The aligned CompTIA Network+ certification is approved by Army Credentialing Assistance (CA).

hours

5 days 1/20 CompTIA A+ Certification Prep

CompTIA Linux+ The five-day intermediate-level Linux+ training capitalizes on your existing experience with systems operations and administration. It enables you to configure, manage, operate, and troubleshoot a Linux environment by utilizing security best practices, scripting, and automation.

hours

5 days 1/20 None

Architecting on

AWS

Acquire fundamental skills for building IT Infrastructure on AWS! The Architecting on AWS course focuses on the fundamentals of building IT infrastructure on the AWS platform.

You learn how to optimize the AWS Cloud by understanding AWS services and how they fit into cloud-based solutions. In this training, best practices and design patterns are covered to help you architect optimal IT solutions on hours

3 days 1/20 Familiarity with general networking and cloud computing concepts, Working knowledge of distributed systems and multi-tier architectures, and AWS Cloud Practitioner Essentials

47QTCA22D004B P a g e | 11 Modification PS-0012, January 27, 2025.

Length

Course

Length

Min./Max

Participants

Prerequisites the AWS Cloud. Build and explore a variety of infrastructures through guided discussions and hands-on activity. The AWS Architect training is recommended for earning the AWS Certified Solutions Architect-Associate certification. The aligned AWS Certified Solutions Architect - Associate certification is approved by Army Credentialing Assistance (CA).

AWS Cloud Practitioner Essentials

AWS Cloud Practitioner Essentials is a fundamental-level course intended for individuals who seek an overall understanding of the AWS Cloud, independent of specific technical roles.

You learn about AWS cloud concepts, AWS services, security, architecture, pricing, and support to build your AWS Cloud knowledge. Throughout the day there are hands-on demo and exercises to reinforce some of the core concepts of the class. It also helps you prepare for the AWS Certified Cloud Practitioner exam. The AWS Cloud Practitioner Essentials training is delivered by AWS Authorized Instructors (AAI - Champion level instructors) who possess extensive domain knowledge and over a decade of training experience. The AWS Cloud Practitioner Essentials allows individuals to gain fundamental knowledge of getting started with the cloud, using its features, building in the cloud, and utilizing the AWS cloud deployment effectively. The aligned AWS Certified Cloud Practitioner certification is approved by Army Credentialing Assistance (CA)

8 hours 1 day 1/20 General IT technical and business knowledge

AWS Security Essentials

AWS Security Essentials covers fundamental AWS cloud security concepts, including AWS access control, data encryption methods, and how network access to your AWS infrastructure can be secured. Based on the AWS Shared Security Model, you learn where you are responsible for implementing security in the AWS Cloud and what security-oriented

8 hours 1 day 1/20 Working knowledge of IT security practices and infrastructure concepts, familiarity with cloud computing concepts

47QTCA22D004B P a g e | 12 Modification PS-0012, January 27, 2025.

Length

Course

Length

Min./Max

Participants

Prerequisites services are available to you and why and how the security services can help meet the security needs of your organization. This course enables you to dive deep, ask questions, work through solutions, and get feedback from AWS-accredited instructors with deep technical knowledge. This is a fundamental level course and is a part of the AWS Security learning path.

AWS Technical Essentials

Learn the foundations of AWS cloud computing, storage, and networking!

AWS Technical Essentials introduces you to AWS services, and common solutions. It provides you with fundamental knowledge to become more proficient in identifying AWS services. It helps you make informed decisions about IT solutions based on your business requirements and get started working on AWS.

8 hours 1 day 1/20 IT experience, Basic knowledge of common data center architectures and components (servers, networking, databases, applications, and so on)

Developing on

AWS

In this course, you learn how to use the AWS SDK to develop secure and scalable cloud applications using multiple AWS services such as Amazon DynamoDB, Amazon Simple Storage Service, and AWS Lambda. You explore how to interact with AWS using code and learn about key concepts, best practices, and troubleshooting tips. The aligned AWS Certified Developer - Associate certification is approved by Army Credentialing Assistance (CA) hours

3 days 1/20 In-depth knowledge of at least one high-level programming language, Working knowledge of core AWS services and public cloud implementation -OR- AWS Technical Essentials, AWS Cloud Practitioner Essentials

DevOps Engineering on

AWS

DevOps Engineering on AWS teaches you how to use the combination of DevOps cultural philosophies, practices, and tools to increase your organization’s ability to develop, deliver, and maintain applications and services at high velocity on AWS. This course covers Continuous Integration (CI), Continuous Delivery (CD), infrastructure as code, microservices, monitoring and logging, and communication and collaboration.

Hands-on labs give you experience building and deploying AWS CloudFormation templates and CI/CD hours

3 days 1/20 Intermediate knowledge of administering Linux or Windows systems at the command-line level, two or more years of experience provisioning, operating, and managing AWS environments, working knowledge of one or more high-level programming languages (C#, Java, 47QTCA22D004B P a g e | 13 Modification PS-0012, January 27, 2025.

Length

Course

Length

Min./Max

Participants

Prerequisites pipelines that build and deploy applications on Amazon Elastic Compute Cloud (Amazon EC2), serverless applications, and container-based applications. Labs for multi-pipeline workflows and pipelines that deploy to multiple environments are also included. This course leads to AWS Certified DevOps Engineer - Professional Certification

PHP, Ruby, Python, etc.)

Running Containers on Amazon Elastic Kubernetes Service (Amazon

EKS)

Amazon EKS makes it easy for you to run Kubernetes on AWS without needing to install, operate, and maintain your own Kubernetes control plane. In this course, you learn container management and orchestration for Kubernetes using Amazon EKS. You build an Amazon EKS cluster, configure the environment, deploy the cluster, and then add applications to your cluster.

You manage container images using Amazon Elastic Container Registry (ECR) and learn how to automate application deployment. You deploy applications using CI/CD tools. You learn how to monitor and scale your environment by using metrics, logging, tracing, and horizontal/vertical scaling.

You learn how to design and manage a large container environment by designing for efficiency, cost, and resiliency. You configure AWS networking services to support the cluster and learn how to secure your Amazon EKS environment.

hours

3 days 1/20 Basic knowledge of containers and microservices, basic Linux administration experience, basic network administration experience, completed Amazon Elastic Kubernetes Service (EKS) Primer, AWS Cloud Practitioner Essentials

Systems Operations on

AWS

Create automatable, repeatable deployments of networks and systems on the AWS platform! This course is designed to teach those in a Systems Administrator or Development Operations (DevOps) role how to create automatable and repeatable deployments of networks and systems on the AWS Cloud. The course covers the specific AWS features and tools related to configuration and deployment, in addition to best practices for configuring and deploying hours

3 days 1/20 In-depth knowledge of at least one high-level programming language, working knowledge of core AWS services and public cloud implementation

47QTCA22D004B P a g e | 14 Modification PS-0012, January 27, 2025.

Length

Course

Length

Min./Max

Participants

Prerequisites systems. The Systems Operations on AWS training is recommended for earning the AWS Certified SysOps Administrator-Associate certification.

The aligned AWS Certified SysOps Administrator - Associate certification is approved by Army Credentialing Assistance (CA)

AutoCAD Level 1:

Fundamentals

The Autodesk AutoCAD 2022:

Fundamentals course is designed for AutoCAD 2022 software running on Windows. This training is not designed for the AutoCAD for Mac. It covers the essential core topics for working with the AutoCAD software. The course begins with learning the basic tools for creating and editing 2D drawings. It then continues to explore the tools used to annotate drawings by adding text, hatching, dimensions, and tables.

More advanced tools, such as working with blocks and setting up layouts, are introduced to improve your efficiency with the software. The AutoCAD 2022:

Fundamentals course is designed for those using AutoCAD 2022 with a Windows operating system. This course is not designed for the AutoCAD for Mac software.

hours

3 days 1/20 None

AutoCAD Level 2:

Essentials

The Autodesk AutoCAD 2022:

Essentials course is designed for AutoCAD 2022 software running on Windows. This training is not designed for the AutoCAD for Mac. IT covers the essential core topics for working with the AutoCAD software. The course begins with learning the basic tools for creating and editing 2D drawings. It then continues to explore the tools used to annotate drawings by adding text, hatching, dimensions, and tables.

More advanced tools, such as working with blocks and setting up layouts, are introduced to improve your efficiency with the software. The AutoCAD 2022:

Essentials course is designed for those using AutoCAD 2022 with a Windows operating system. This course is not hours

2 days 1/20 AutoCAD Level 1:

Fundamentals

47QTCA22D004B P a g e | 15 Modification PS-0012, January 27, 2025.

Length

Course

Length

Min./Max

Participants

Prerequisites designed for the AutoCAD for Mac software.

AutoCAD Level 3:

Beyond the Basics

The Autodesk AutoCAD 2022: Beyond the Basics course is designed for AutoCAD 2022 software running on Windows. This course is not designed for the AutoCAD for Mac. The training continues on from the topics covered in the AutoCAD 2022: Essentials course. It covers more sophisticated techniques that extend your mastery of the software. For example, here you go beyond the basic skill of using a template to understand the process of setting up a template, creating annotation styles, and how to work with external references. The AutoCAD 2022: Beyond the Basics course is designed for those using AutoCAD 2022 with a Windows operating system. This course is not designed for the AutoCAD for Mac software.

hours

3 days 1/20 AutoCAD Level 1:

Fundamentals, AutoCAD Level 2:

Essentials

Autodesk Fusion 360: Introduction to Parametric Modeling

Learn parametric design philosophy using Autodesk Fusion 360! The three-day Autodesk Fusion 360 course provides you with the knowledge and skills necessary for designing models using the Fusion 360 software.

Autodesk Fusion 360: Introduction to Parametric Modeling is also the recommended training for earning the Autodesk Certified User (ACU) certification in Autodesk Fusion 360.

hours

3 days 1/20 Prior experience with the Windows operating system. A background in the drafting of 3D parts is recommended, but not mandatory

Designing Cisco Data Center Infrastructure

(DCID)

(Professional)

Master design and deployment options focused on Cisco data center solutions and technologies across network, compute, virtualization, storage area networks, automation, and security!

The five-day intermediate-level Cisco training helps you learn design practices for the Cisco Unified Computing System™ solution based on Cisco UCS B-Series and C-Series servers, Cisco UCS Manager, and Cisco Unified Fabric. It provides design experience with network management technologies, including Cisco UCS Manager, Data Center Network Manager (DCNM), and UCS Director.

hours

5 days 1/20 Implement data center networking [local area network (LAN) and storage area network (SAN)], describe data center storage, implement data center virtualization & Cisco Unified Computing System (Cisco UCS), implement data center automation and orchestration with the focus on Cisco Application

47QTCA22D004B P a g e | 16 Modification PS-0012, January 27, 2025.

Length

Course

Length

Min./Max

Participants

Prerequisites

Cisco learning course also prepares you for the DCID 300-610 exam (Designing Cisco Data Center Infrastructure), required for earning Cisco Certified Specialist-Data Center Design and CCNP Data Center certifications. Note:

DCID 300-610 is the only exam necessary for achieving the Cisco Certified Specialist-Data Center Design certification. However, it merely satisfies the concentration exam requirement for CCNP Data Center certification. One must pass the 350- 601 DCCOR exam or its equivalent to complete the certification.

Centric Infrastructure (ACI) and Cisco UCS Director, describe products in the Cisco Data Center Nexus and Multilayer Director Switch (MDS) families

Developing Applications Using Cisco Core Platforms and APIs (DEVCOR)

The Developing Applications using Cisco Core Platforms and APIs (DEVCOR) v1.0 course helps you prepare for Cisco DevNet Professional certification and for professional-level network automation engineer roles.

You learn how to implement network applications using Cisco platforms as a base, from initial software design to diverse system integration, as well as testing and deployment automation.

The course gives you hands-on experience solving real world problems using Cisco Application Programming Interfaces (APIs) and modern development tools. This course helps you prepare to take the 350-901 Developing Applications using Cisco Core Platforms and APIs (DEVCOR) exam. By passing this exam, you satisfy the core exam requirement toward Cisco Certified DevNet Professional, and you earn the Cisco Certified DevNet Specialist - Core certification.

hours

5 days 1/20 Knowledge of program design and coding with focus on Python, familiarity with Ethernet, TCP/IP, and Internet-related networking, understand the utilization of APIs, understanding of software development and design methodologies, hands-on experience with a programming language (specifically Python)

Engineering Cisco Meraki Solutions Part 1 (ECMS1)

The Engineering Cisco Meraki Solutions Part 1 (ECMS1) v2.0 is an introductory course the equips you with the technical knowledge and skills to confidently operate Cisco Meraki solutions as a unified management system of an entire network from a centralized dashboard. You learn how to implement core configurations for a full stack solution in the Meraki

8 hours 1 day 1/20 Basic network fundamentals and building simple LANs, basic IP addressing and subnets, routing and switching fundamentals, basic wireless networking concepts and terminology

47QTCA22D004B P a g e | 17 Modification PS-0012, January 27, 2025.

Length

Course

Length

Min./Max

Participants

Prerequisites

Dashboard and leverage essential Meraki Dashboard tools to enforce device security policies, deploy software and apps, and perform remote, live troubleshooting on managed devices. This is the first of two courses that prepare you for the Cisco Meraki Solutions Specialist certification exam.

Engineering Cisco Meraki Solutions Part 2 (ECMS2)

The course, Engineering Cisco Meraki Solutions Part 2 (ECMS2) v2.0 elevates your knowledge of Cisco Meraki technology suite. In this advanced technical training course, you’ll learn how to plan for network deployments and integrations using the Cisco Meraki platform. Through practical hands-on instruction and experiences, you learn how to operate Meraki networks and troubleshoot complex network incidents using the Meraki Dashboard and analytics. You also learn how to design Meraki architectures for redundancy, high-density, and scalability by implementing comprehensive Meraki product features to meet design objectives.

This course is the second of two courses that prepares you for Cisco Meraki certification.

hours

3 days 1/20 Strong fundamental knowledge of IP addressing and subnetting schemas necessary to build local area networks, strong fundamental knowledge of dynamic routing protocols (focus/emphasis on Open Shortest Path First [OSPF] and Border Gateway Protocol [BGP]), foundational knowledge of wireless security best practices centered around access control (802.1x) and spectrum security through Wireless Intrusion Detection Systems (WIDS) and Wireless Intrusion Prevention Systems (WIPS), foundational command of standard logging/monitoring protocols (focus/emphasis on Simple Network Management Protocol [SNMP], syslog, and webhooks) and related implementation components or tools, 47QTCA22D004B P a g e | 18 Modification PS-0012, January 27, 2025.

Length

Course

Length

Min./Max

Participants

Prerequisites basic knowledge of Application Programming Interfaces (APIs) and related languages/formats (REST, JavaScript Object Notation [JSON]), Engineering Cisco Meraki Solutions Part 1 (ECMS1) v2.0

Implementing and Administering Cisco Solutions

(CCNA)

The Implementing and Administering Cisco Solutions (CCNA) v1.0 course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture and hands-on labs, you learn how to install, operate, configure, and verify a basic IPv4 and IPv6 network.

The course covers configuring network components such as switches, routers, and Wireless LAN Controllers;

managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. This course helps you prepare to take the 200-301 Cisco Certified Network Associate (CCNA) exam. By passing this one exam, you earn CCNA certification. Note: This course consists of 5 days of instructor-led training with hands-on lab practice, plus the equivalent of 3 days of self-study material.

hours

5 days 1/20 Basic computer literacy, basic PC operating system navigation skills, basic internet usage skills, basic IP address knowledge

Implementing and Configuring Cisco Identity Services Engine

(SISE)

The Implementing and Configuring Cisco Identity Services Engine (SISE) v3.0 course shows you how to deploy and use Cisco® Identity Services Engine (ISE) v2.4, an identity and access control policy platform that simplifies the delivery of consistent, highly secure access control across wired, wireless, and VPN connections. This hands-on course provides you with the knowledge and skills to implement and use Cisco ISE, including policy hours

5 days 1/20 Familiarity with the Cisco IOSA® Software command-line interface (CLI), familiarity with Cisco AnyConnectA® Secure Mobility Client, familiarity with Microsoft Windows operating systems, familiarity with 802.1X

47QTCA22D004B P a g e | 19 Modification PS-0012, January 27, 2025.

Length

Course

Length

Min./Max

Participants

Prerequisites enforcement, profiling services, web authentication and guest access services, BYOD, endpoint compliance services, and TACACS+ device administration. Through expert instruction and hands-on practice, you learn how to use Cisco ISE to gain visibility into what is happening in your network, streamline security policy management, and contribute to operational efficiency.

Implementing and Operating Cisco Collaboration Core Technologies

(CLCOR)

The Implementing Cisco Collaboration Core Technologies (CLCOR) v1.0 course helps you prepare for the Cisco® CCNP® Collaboration and CCIE® Collaboration certifications, and advanced-level roles focused on implementation and operation of Cisco collaboration solutions. You gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco Internetwork Operating System (IOS®) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications. This course also helps you prepare you to take the exam, Implementing Cisco Collaboration Core Technologies (350-801 CLCOR), which is part of the new CCNP Collaboration, CCIE Collaboration, and the Cisco Certified Specialist - Collaboration Core certifications.

hours

5 days 1/20 Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing, basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP), fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment

Implementing and Operating Cisco Enterprise Network Core Technologies

(ENCOR)

Acquire knowledge and skills for configuring, troubleshooting, and managing enterprise wired and wireless networks! The five-day Cisco network training enables you to implement security principles within an enterprise network. You learn how to overlay network design by using solutions such as SD-Access and SD- WAN. CCNP Enterprise course also prepares you for the 350-401 ENCOR exam (Implementing Cisco Enterprise hours

5 days 1/20 Implementation of Enterprise LAN networks, basic understanding of Enterprise routing and wireless connectivity, basic understanding of Python scripting

47QTCA22D004B P a g e | 20 Modification PS-0012, January 27, 2025.

Length

Course

Length

Min./Max

Participants

Prerequisites

Network Core Technologies), required for earning CCNP Enterprise, CCIE Enterprise Infrastructure, CCIE Enterprise Wireless and Cisco Certified Specialist-Enterprise Core certifications. Note: 350-401 ENCOR is the only exam necessary for achieving the Cisco Certified Specialist- Enterprise Core certification. However, it merely satisfies the core requirement for CCNP Enterprise certification and acts as a qualifying exam for CCIE Enterprise Infrastructure and CCIE Enterprise Wireless certifications.

Implementing and Operating Cisco Security Core Technologies

(SCOR)

Master skills and technologies for implementing core Cisco security solutions, and ensure advanced threat protection against cyberattacks! The five-day intermediate-level Cisco Security training develops your understanding of security for networks, cloud and content, endpoint protection, securing network access, visibility, and enforcement. You acquire hands-on experience in deploying Cisco Firepower® Next- Generation Firewall, Cisco Adaptive Security Appliance (ASA) Firewall, configuring access control policies, mail policies, and 802.1X Authentication. It provides you with introductory practice on Cisco Stealthwatch® Enterprise and Cisco Stealthwatch Cloud threat detection features. Cisco course also prepares you for the 350-701 SCOR exam (Implementing and Operating Cisco Security Core Technologies), which is required for earning Cisco Certified Specialist-Security Core, CCNP Security, and CCIE Security certifications. Note: 350-701 SCOR is the only exam necessary for achieving the Cisco Certified Specialist-Security Core certification. However, it merely satisfies the core requirement for CCNP Security certification and acts as a qualifying exam for CCIE Security certification.

hours

5 days 1/20 Familiarity with basics of networking security concepts

47QTCA22D004B P a g e | 21 Modification PS-0012, January 27, 2025.

Length

Course

Length

Min./Max

Participants

Prerequisites

Understanding Cisco Cybersecurity Operations Fundamentals

(CBROPS)

The Understanding Cybersecurity Operations Fundamentals (CBROPS) v1.0 course teaches an understanding of the network infrastructure devices, operations, and vulnerabilities of the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol suite. You learn basic information about security concepts, common network application operations and attacks, the Windows and Linux operating systems, and the types of data used to investigate security incidents. After completing this course, you have the basic knowledge required to perform the job role of an associate-level cybersecurity analyst in a threat-centric security operations center to strengthen network protocol, protect your devices and increase operational efficiency. This course prepares you for the Cisco Certified CyberOps Associate certification. 5 days in the classroom with hands-on practice, plus the equivalent of 1 day of self-paced material.

hours

5 days 1/20 Skills and knowledge equivalent to those learned in Implementing and Administering Cisco Solutions (CCNA) course, familiarity with Ethernet and TCP/IP networking, working knowledge of the Windows and Linux operating systems, Skills and knowledge equivalent to those learned in Implementing and Administering Cisco Solutions (CCNA) course Familiarity with Ethernet and TCP/IP networking Working knowledge of the Windows and Linux operating systems Familiarity with basics of networking security concepts

CompTIA A+ Certification Prep Part 1

Support the digital world's technologies from security, cloud, to data management, and perform critical IT support tasks with CompTIA A+! The five-day foundational CompTIA A+ certification course addresses mobile devices, networking technology, virtualization, cloud computing, hardware, and network troubleshooting. It provides the necessary knowledge for becoming a successful A+ technician. The training helps you acquire some of the core skills and abilities needed for end point management and technical support roles. CompTIA A+ training is DoD approved and also prepares you for the CompTIA A+ 220-1001 (Core 1) exam, one of the two mandatory exams for earning the vendor-neutral CompTIA hours

5 days 1/20 Basic experience of using PC, Windows, and browsing the web, -OR- CompTIA IT Fundamentals (ITF+) Certification Prep (FC0-U61)

47QTCA22D004B P a g e | 22 Modification PS-0012, January 27, 2025.

Length

Course

Length

Min./Max

Participants

Prerequisites

A+ certification. What's included: 5 days instructor-led training, A+ study guide, Exam Voucher, Practice Test, Certified Trainer delivering the class.

This is a DOD Approved Course.

CompTIA A+ Certification Prep Part 2

CompTIA A+ Certification Prep course is designed for the new 220-1002 exam.

CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment.

It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. The Official CompTIA A+ Core 2 (Exam 220- 1002) course provides the background knowledge and skills you require to be a successful A+ technician. It helps you prepare to take the CompTIA A+ Core Series certification examination (exam number 220-1002), in order to become a CompTIA A+ Certified Professional.

What's Included -- 5 days instructor-led training, A+ Study Guide, Exam Voucher, Practice Test, Labs for hands-on learning, Certified Trainer delivering the class. This is a DOD approved course.

hours

5 days 1/20 CompTIA A+ Certification Prep Part

CompTIA Security+ Certification Prep

CompTIA Security+ is an excellent entry point for a career in information security. The latest version, SY0-601, expands coverage of cybersecurity threats, risk management, and IoT threats. Gain the knowledge and skills required to assess the security posture of an enterprise environment and recommend and implement appropriate security solutions; monitor hours

5 days 1/20 Basic Windows user skills and a fundamental understanding of computer and networking concepts, two years of experience in IT administration with a security focus, 47QTCA22D004B P a g e | 23 Modification PS-0012, January 27, 2025.

Length

Course

Length

Min./Max

Participants

Prerequisites and secure hybrid environments, including cloud, mobile, and IoT;

operate with an awareness of applicable laws and policies, including principles of governance, risk, and compliance; identify, analyze, and respond to security events and incidents. DoD approved CompTIA Security+ training prepares you for the SY0-601 exam, required for earning the vendor-neutral CompTIA Security+ certification. What's Included: 5 days instructor-led training, Security+ study guide, Exam Voucher, Practice Test, Labs for Hands-on Learning, Certified Teacher delivering the class. This is a DOD approved course. The aligned CompTIA Security+ (Exam SYO-601) certification is approved by Army Credentialing Assistance (CA).

CompTIA A+ Certification Prep (Exam 220-1001), CompTIA A+ Certification Prep (Exam 220-1002), CompTIA Network+ Certification Prep (Exam N10-007)

EC-Council CEH:

Certified Ethical Hacker

The Certified Ethical Hacker (C|EH) credential is the most trusted ethical hacking certification and accomplishment recommended by employers globally. It is the most desired information security certification and represents one of the fastest-growing cyber credentials required by critical infrastructure and essential service providers. CEH v11 certification continues to introduce the latest hacking techniques and the most advanced hacking tools and exploits used by hackers and information security professionals today. The Five Phases of Ethical Hacking and the original core mission of CEH remain valid and relevant today: “To beat a hacker, you need to think like a hacker.” CEH training teaches you the latest commercial-grade hacking tools, techniques, and methodologies used by hackers and information security professionals to lawfully hack an organization. This course prepares you for EC-Council Certified Ethical Hacker exam 312-50. What's Included: Official Courseware, iLabs Online Labs (6 months access), Certification exam hours

5 days 1/20 Participants should have good knowledge and understanding of OS, TCP/IP and Network and basic understanding of network essentials, core concepts including server and network components.

47QTCA22D004B P a g e | 24 Modification PS-0012, January 27, 2025.

Length

Course

Length

Min./Max

Participants

Prerequisites voucher. This is a DOD approved course. The aligned EC-Council Certified Ethical Hacker (CEH) certification is approved by Army Credentialing Assistance (CA)

ITIL Managing Professional (MP) Transition with Certification Exam

Get a straight-forward transition path to ITIL 4 with ITIL 4 Managing Professional Transition module! The five-day advanced-level ITIL 4 Managing Professional Transition bridge course allows ITIL v3 candidates to easily transition across to ITIL 4. TIL v3 Experts or professionals with 17 credits under the ITIL v3 scheme gain the ITIL 4 Managing Professional designation through one course and one exam. The training also reiterates the key concepts found in ITIL 4 Foundation. ITIL 4 Managing Professional Transition training prepares you for earning the ITIL 4 Managing Professional status.

hours

5 days 1/20 Fast Track to ITIL 4 - Lifecycle Track e- Learning -OR- Fast Track to ITIL 4 - Capability Track e- Learning

Access Level 1 This course is suited for those using Microsoft Access Level 1 (2019/2016/2013). This course is taught using Microsoft Outlook. Data is everywhere. Whether you are at the grocery store, office, laboratory, classroom, or ballpark, you are awash in data: prices, schedules, performance measures, lab results, recipes, contact information, quality metrics, market indices, grades, and statistics. Most job roles today involve some form of data management. In the case of data workers, it may be their primary job task. For some, such as research scientists and accountants, data management may be a strong component of the job. And for others, such as sales clerks or those in the skilled trades, data management may consist of an incidental job responsibility, for example, time reporting or recording a sale. Virtually everyone is affected in some way by the need to manage data. A relational database application such as Microsoft Office Access (2019/2016/2013) can

8 hours 1 day 1/20 Using Microsoft Windows 10, Microsoft Windows 10: Transition from Windows 7

47QTCA22D004B P a g e | 25 Modification PS-0012, January 27, 2025.

Length

Course

Length

Min./Max

Participants

Prerequisites help you and your organization collect and manage large amounts of data.

Access is a versatile tool. You can use it as a personal data management tool (for your use alone), or you can use it as a construction set to develop applications for an entire department or organization. In this course, you use Access to manage your data, including creating a new database; constructing tables; designing forms and reports;

and creating queries to join, filter, and sort data.

Access Level 2 This course is suited for those using Microsoft Access Level 2 (2019/2016/2013). This course is taught using Microsoft Access. Your training and experience using Microsoft Access (2019/2016/2013) has given you basic database management skills, such as creating tables, designing forms and reports, and building queries. In this course, you expand your knowledge of relational database design, write advanced queries, structure existing data, validate data entered into a database, and customize reports.

Extending your knowledge of Microsoft Access (2019/2016/2013) results in a robust, functional database for your users.

8 hours 1 day 1/20 Using Microsoft Windows 10 e- Learning, Access Level 1 (2019/2016/2013), Microsoft Windows 10 Transition from Windows 7

Access Level 3 This course is suited for those using Microsoft Access Level 3 (2019/2016/2013). This course is taught using Microsoft Access. You have covered many of the basic functions of Microsoft Office Access (2016/2013/2010), and now you are ready to learn advanced Access features such as database management, advanced form design, packaging a database, encrypting a database, preparing a database for multi-user access, and more.

Knowledge of these features separate database professionals from the casual database users or occasional designers.

Today training, added to that which you've gained from the Microsoft

8 hours 1 day 1/20 Access Level 1 (2019/2016/2013), Access Level 2 (2019/2016/2013)

47QTCA22D004B P a g e | 26 Modification PS-0012, January 27, 2025.

Length

Course

Length

Min./Max

Participants

Prerequisites

Office Access (2019/2016/2013): Level 1 & 2 courses, rounds out your Access education and provides you with marketable job skills.

AI-102T00:

Designing & Implementing an Azure AI Solution

This course is intended for software developers wanting to build AI infused applications that leverage Azure Cognitive Services, Azure Cognitive Search, and Microsoft Bot Framework.

The course uses C#, Python, or JavaScript as the programming language.

hours

4 days 1/20 AI-900T00: Microsoft Azure AI Fundamentals

AI-900T00:

Microsoft Azure AI Fundamentals

This course introduces fundamentals concepts related to artificial intelligence (AI), and the services in Microsoft Azure that can be used to create AI solutions. The course is not designed to teach students to become professional data scientists or software developers, but rather to build awareness of common AI workloads and the ability to identify…