MAS - Adjuvant Consulting Inc. - 47QTCA22D004A

FEDERAL SUPPLY S ERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, at www.GSAAdvantage.gov.

FSC Group: Professional Services Schedule Title: MAS – Multiple Award Schedule Contract Number: 47QTCA22D004A

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page @ GSA.gov

Contract Period: February 4, 2022 through February 3, 2027

Contractor’s name: Adjuvant Consulting, Inc 17 Kings Heath San Antonio, TX 78257

Administrator: Nick Meyer E-mail: TNick.Meyer@aci-sdvob.com Web Address: www.aci-sdvob.com Phone: 210.829.8560 Fax: 210.417.4110

Business size: Small Business http://www.gsaadvantage.gov/ mailto:TNick.Meyer@aci-sdvob.com mailto:TNick.Meyer@aci-sdvob.com http://www.aci-sdvob.com/ http://www.aci-sdvob.com/

Customer Information

1a. Table of Awarded special item numbers:

54151S – Information Technology Professional Services 54151HEAL – Health Information Technology Services 518210C – Cloud & Cloud Related IT Professional Services

1b. Identification of the lowest priced model number and lowest unit price:

54151HEAL CST Intermediate $ 51.54

54151S Health IT CST

Intermediate

$ 51.54

1c. Hourly Rates: Labor Category Descriptions of all corresponding commercial job titles, experience, functional responsibility and education are outlined on Pages 10 -24 within this pricelist.

2. Maximum Order: SIN(s); $500,000 per SIN

3. Minimum Order: $100.00

4. Geographic Coverage (delivery area): The Geographic Scope of Coverage is Domestic Delivery. This is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories.

Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.

5. Quantity Discount: 5% over 1-million dollars

6. Prompt Payment Terms: Net 30 days

7. Government Purchase Cards: Government Purchase Cards will be accepted however no additional discounts will apply under the contract

8. Foreign Items (list by country of origin): Not Applicable.

9. Time of Delivery: 30 Days

10. F.O.B. Point: Destination

11. Ordering Address: Same as Contractor.

11b. Expedited Delivery Time: 15 days

11c. Overnight/2-Day Delivery Time: N/A

11d. Urgent Requirements: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

12. Payment Address: Same as Contractor

13. Warranty/Guarantee Provisions:

14. Export Packaging Charges: N/A

15. N/A

16. List of Participating Dealers: N/A

17. Environmental Attributes: (e.g., recycled content, energy efficiency, and/or reduced pollutants): N/A

18. Section 508 Compliance: Contact ABC for Section 508 compliance information. The EIT standards can be found at: http://www.section508.gov

19. Liability for Injury or Damage: The Contractor shall not be liable for any injury to ordering activity personnel or damage to ordering activity property arising from the use of equipment maintained by the Contractor, unless such injury or damage is due to the fault or negligence of the Contractor.

20. Data Universal Numbering System (DUNS) Number: 168458110 Unique Entity KEVLCLRFT7F6

20a. Taxpayer Identification Number: 20-2687642

20b. Business Size: Small Business

20c. cage Code: 324Z5

20d. Adjuvant Consulting, Inc. is currently registered in the System for Award Management (SAM) database.

21. Trade Agreement Act of 1979, as amended: All items are U.S. made end products, designated country end products, Caribbean Basin country end products, Canadian end products, or Mexican end products as defined in the Trade Agreements Act of 1979, as amended.

22. Ordering Procedures doe federal Supply Schedule Contracts:

Ordering activities shall use the ordering procedures of Federal Acquisition Regulation (FAR) 8.405 when placing an order or establishing a BPA for supplies or services. These procedures apply to all schedules.

a. FAR 8.405-1 Ordering procedures for supplies, and services not requiring a statement of work.

b. FAR 8.405-2 Ordering procedures for services requiring a statement of work.

http://www.section508.gov/

23. Federal Information Technology Communications standards Requirements: Ordering activities acquiring products from this Schedule must comply with the provisions of the Federal Standards Program, as appropriate (reference: NIST Federal Standards Index). Inquiries to determine whether or not specific products listed herein comply with Federal Information Processing Standards (FIPS) or Federal Telecommunication Standards (FED-STDS), which are cited by ordering activities, shall be responded to promptly by the Contractor.

24. Federal Information Processing Standards Publications (FIPS PUBS): Information Technology products under this Schedule that do not conform to Federal Information Processing Standards (FIPS) should not be acquired unless a waiver has been granted in accordance with the applicable "FIPS Publication." Federal Information Processing Standards Publications (FIPS PUBS) are issued by the U.S. Department of Commerce, National Institute of Standards and Technology (NIST), pursuant to National Security Act. Information concerning their availability and applicability should be obtained from the National Technical Information Service (NTIS), 5285 Port Royal Road, Springfield, Virginia 22161. FIPS PUBS include voluntary standards when these are adopted for Federal use. Individual orders for FIPS PUBS should be referred to the NTIS Sales Office, and orders for subscription service should be referred to the NTIS Subscription Officer, both at the above address, or telephone number (703) 487-4650.

25. Federal Telecommunications Standards (FED-STDS): Telecommunication products under this Schedule that do not conform to Federal Telecommunication Standards (FED-STDS) should not be acquired unless a waiver has been granted in accordance with the applicable "FED-STD." Federal Telecommunication Standards are issued by the U.S. Department of Commerce, National Institute of Standards and Technology (NIST), pursuant to National Security Act. Ordering information and information concerning the availability of FED-STDS should be obtained from the GSA, Federal Acquisition Service, Specification Section, 470 East L’Enfant Plaza, Suite 8100, SW, Washington, DC 20407, telephone number (202)619-8925. Please include a self-addressed mailing label when requesting information by mail. Information concerning their applicability can be obtained by writing or calling the U.S. Department of Commerce, National Institute of Standards and Technology, Gaithersburg, MD 20899, telephone number (301)975-2833.

26. Contractor Tasks/Special Requirements (C-FSS-370)(NOV 2003):

(a) Security Clearances: The Contractor may be required to obtain/possess varying levels of security clearances in the performance of orders issued under this contract. All costs associated with obtaining/possessing such security clearances should be factored into the price offered under the Multiple Award Schedule.

(b) Travel: The Contractor may be required to travel in performance of orders issued under this contract.

Allowable travel and per diem charges are governed by Pub .L. 99-234 and FAR Part 31, and are reimbursable by the ordering agency or can be priced as a fixed price item on orders placed under the Multiple Award Schedule. Travel in performance of a task order will only be reimbursable to the extent authorized by the ordering agency. The Industrial Funding Fee does NOT apply to travel and per diem charges.

(c) Certifications, Licenses and Accreditations: As a commercial practice, the Contractor may be required to obtain/possess any variety of certifications, licenses and accreditations for specific FSC/service code classifications offered. All costs associated with obtaining/ possessing such certifications, licenses and accreditations should be factored into the price offered under the Multiple Award Schedule program.

(d) Insurance: As a commercial practice, the Contractor may be required to obtain/possess insurance coverage for specific FSC/service code classifications offered. All costs associated with obtaining/possessing such insurance should be factored into the price offered under the Multiple Award Schedule program

(e) Personnel: The Contractor may be required to provide key personnel, resumes or skill category descriptions in the performance of orders issued under this contract. Ordering activities may require agency approval of additions or replacements to key personnel.

(f) Organizational Conflicts of Interest: Where there may be an organizational conflict of interest as determined by the ordering agency, the Contractor’s participation in such order may be restricted in accordance with FAR Part 9.5.

(g) Documentation/Standards: The Contractor may be requested to provide products or services in accordance with rules, regulations, OMB orders, standards and documentation as specified by the agency’s order.

(h) Data/Deliverable Requirements: Any required data/deliverables at the ordering level will be as specified or negotiated in the agency’s order.

(i) Government-Furnished Property: As specified by the agency’s order, the Government may provide property, equipment, materials or resources as necessary.

(j) Availability of Funds: Many Government agencies’ operating funds are appropriated for a specific fiscal year. Funds may not be presently available for any orders placed under the contract or any option year.

The Government’s obligation on orders placed under this contract is contingent upon the availability of appropriated funds from which payment for ordering purposes can be made. No legal liability on the part of the Government for any payment may arise until funds are available to the ordering Contracting Officer.

(k) Overtime: For professional services, the labor rates in the Schedule should not vary by virtue of the

Contractor having worked overtime. For services applicable to the Service Contract Act (as identified in the Schedule), the labor rates in the Schedule will vary as governed by labor laws (usually assessed a time and a half of the labor rate).

27. Contract Administration for Ordering Activities: Any ordering activity, with respect to any one or more delivery orders placed by it under this contract, may exercise the same rights of termination as might the GSA Contracting Officer under provisions of FAR 52.212-4, paragraphs (l) Termination for the ordering activity’s convenience, and (m) Termination for Cause (See 52.212-4).

28. GSA Advantage: GSA Advantage! is an on-line, interactive electronic information and ordering system that provides on-line access to vendors' schedule prices with ordering information. GSA Advantage! will allow the user to perform various searches across all contracts including, but not limited to:

(1) Manufacturer;

(2) Manufacturer Part Number; and

(3) Product Categories

The Internet address is http://www.gsaadvantage.gov

29. Purchase of Open Market Items: Note: Open Market Items are also known as incidental items, noncontract items, non-Schedule items, and items not on a Federal Supply Schedule contract. ODCs (Other Direct Costs) are not part of this contract and should be treated as open market purchases. Ordering Activities procuring open market items must follow FAR 8.402(f).

For administrative convenience, an ordering activity contracting officer may add items not on the Federal Supply Multiple Award Schedule (MAS) -- referred to as open market items -- to a Federal Supply Schedule blanket purchase agreement (BPA) or an individual task or delivery order, only if-http://www.gsaadvantage.gov/

(1) All applicable acquisition regulations pertaining to the purchase of the items not on the Federal Supply Schedule have been followed (e.g., publicizing (Part 5), competition requirements (Part 6), acquisition of commercial items (Part 12), contracting methods (Parts 13, 14, and 15), and small business programs (Part 19));

(2) The ordering activity contracting officer has determined the price for the items not on the Federal Supply Schedule is fair and reasonable;

(3) The items are clearly labeled on the order as items not on the Federal Supply Schedule; and

(4) All clauses applicable to items not on the Federal Supply Schedule are included in the order.

30. Contract Commitments, Warranties and Representation:

A. For the purpose of this contract, commitments, warranties and representations include, in addition to those agreed to for the entire schedule contract:

(1) Time of delivery/installation quotations for individual orders;

(2) Technical representations and/or warranties of products concerning performance, total system performance and/or configuration, physical, design and/or functional characteristics and capabilities of a product/equipment/ service/software package submitted in response to requirements which result in orders under this schedule contract.

(3) Any representations and/or warranties concerning the products made in any literature, description, drawings and/or specifications furnished by the Contractor.

B. The above is not intended to encompass items not currently covered by the GSA Schedule contract.

31. Overseas Activity: The terms and conditions of this contract shall apply to all orders for installation, maintenance and repair of equipment in areas listed in the pricelist outside the 48 contiguous states and the District of Columbia, except as indicated below: None

Upon request of the Contractor, the ordering activity may provide the Contractor with logistics support, as available, in accordance with all applicable ordering activity regulations. Such ordering activity support will be provided on a reimbursable basis, and will only be provided to the Contractor's technical personnel whose services are exclusively required for the fulfillment of the terms and conditions of this contract.

32. Blanket Purchase Agreements (BPAs): The use of BPAs under any schedule contract to fill repetitive needs for supplies or services is allowable. BPAs may be established with one or more schedule contractors. The number of BPAs to be established is within the discretion of the ordering activity establishing the BPA and should be based on a strategy that is expected to maximize the effectiveness of the BPA(s). Ordering activities shall follow FAR 8.405-3 when creating and implementing BPA(s).

33. Contractor Team Arrangements: Contractors participating in contractor team arrangements must abide by all terms and conditions of their respective contracts. This includes compliance with Clauses 552.238-74, Industrial Funding Fee and Sales Reporting, i.e., each contractor (team member) must report sales and remit the IFF for all products and services provided under its individual contract.

34. Installation, De-installation, Reinstallation: The Davis-Bacon Act (40 U.S.C. 276a-276a-7) provides that contracts in excess of $2,000 to which the United States or the District of Columbia is a party for construction, alteration, or repair (including painting and decorating) of public buildings or public works with the United States, shall contain a clause that no laborer or mechanic employed directly upon the site of the work shall receive less than the prevailing wage rates as determined by the Secretary of Labor. The requirements of the Davis-Bacon Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services. For example, the requirements do not apply to simple installation or alteration of a public building or public work that is incidental to furnishing supplies or equipment under a supply contract. However, if the construction, alteration or repair is segregable and exceeds $2,000, then the requirements of the Davis-Bacon Act applies.

The ordering activity issuing the task order against this contract will be responsible for proper administration and enforcement of the Federal labor standards covered by the Davis-Bacon Act. The proper Davis-Bacon wage determination will be issued by the ordering activity at the time a request for quotations is made for applicable construction classified installation, de-installation, and reinstallation services under SIN 132-8 or 132-9.

35. Prime Contractor Ordering from Federal Supply Schedules: Prime Contractors (on cost reimbursement contracts) placing orders under Federal Supply Schedules, on behalf of an ordering activity, shall follow the terms of the applicable schedule and authorization and include with each order

(a) A copy of the authorization from the ordering activity with whom the contractor has the prime contract (unless a copy was previously furnished to the Federal Supply Schedule contractor); and

(b) The following statement: This order is placed under written authorization from _ dated .

In the event of any inconsistency between the terms and conditions of this order and those of your Federal Supply Schedule contract, the latter will govern

36. Insurance- Work On A Government Installation (JAN 1997)(FAR 52.228-5):

(a) The Contractor shall, at its own expense, provide and maintain during the entire performance of this contract, at least the kinds and minimum amounts of insurance required in the Schedule or elsewhere in the contract.

(b) Before commencing work under this contract, the Contractor shall notify the Contracting Officer in writing that the required insurance has been obtained. The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the Government's interest shall not be effective—

(1) For such period as the laws of the State in which this contract is to be performed prescribe; or

(2) Until 30 days after the insurer or the Contractor gives written notice to the Contracting Officer, whichever period is longer.

(c) The Contractor shall insert the substance of this clause, including this paragraph (c), in subcontracts under this contract that require work on a Government installation and shall require subcontractors to provide and maintain the insurance required in the Schedule or elsewhere in the contract. The Contractor shall maintain a copy of all subcontractors' proofs of required insurance, and shall make copies available to the Contracting Officer upon request.

37. Software Interoperability: Offerors are encouraged to identify within their software items any component interfaces that support open standard interoperability. An item’s interface may be identified as interoperable on the basis of participation in a Government agency-sponsored program or in an independent organization program.

Interfaces may be identified by reference to an interface registered in the component registry located at http://www.core.gov

38. Advance Payments: A payment under this contract to provide a service or deliver an article for the United States Government may not be more than the value of the service already provided or the article already delivered. Advance or pre-payment is not authorized or allowed under this contract. (31 U.S.C. 3324) http://www.core.gov/

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES (SPECIAL ITEM NUMBERS 54151S, 54151HEAL, and 518210C)

*NOTE: All non-professional labor categories must be incidental to, and used solely to support

Professional services, and cannot be purchased separately.

1. Scope:

a. The prices, terms and conditions stated under Special Item Numbers 54151Sand 132-51RC Information Technology Professional Services apply exclusively to IT Professional Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. The prices, terms and conditions stated under Special Item Numbers 54151Sand 132-51RC Information Technology Professional Services apply exclusively to IT Professional Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER:

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed.

Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. Stop-Work Order (FAR52.242-15)(AUG 1989):

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES: In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS-- COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND CONDITIONS ITCEOMMSM(MERACRIA2L009) (ALTERNATE I OCT 2008) (DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBIL.ITIES OF THE CONTRACTOR: The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY: Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST:

a. Definitions -

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I

– FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and- Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES:

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS:

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS:

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING:

Labor Category Descriptions 54151S

Labor Category Title Description Minimum Education

Minimum Years of

Experience

Education Substitution

Computer Systems Administrator - Jr

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure completion. Familiar with general concepts, practices, and procedures within a particular field. Works under general supervision.

High School 1

High School;1 year of experience may be substituted for educational requirements

Computer Systems Administrator - Int

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure completion. Familiar with standard concepts, practices, and procedures within a particular field. Works under general supervision. May be responsible for the supervision of junior level positions. Relies on limited experience and judgment to plan and accomplish the taskings.

Associates 3

Associates degree or 2 years of college or 4 years general experience may be substituted for educational requirements

Computer Systems Administrator - Snr

Identifies, researches, and resolves technical problems.

Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. Is often responsible for the supervision of other technical positions.

Bachelors 5

Bachelors Degree; 4 years of experience may be substituted for educational requirements

Systems Administrator

Under general supervision, responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. Performs software installations and upgrades to operating systems and layered software packages. Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures. Monitors and tunes the system to achieve optimum performance levels. Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Ensures data/media recoverability by implementing a schedule of system backups and database archive operations. Supports media management through internal methods and procedures or through offsite storage and retrieval services. Develops and promotes standard operating procedures. Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines. Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation.

High School 1

High School;1 year of experience may be substituted for educational requirements

Information Assurance Network

Specialist

Develops technical and programmatic security assessments, evaluates security engineering and integration initiatives, and provides healthcare IT technical support to assess the security policies, standards, and guidelines. Provides oversight and enforcement of security directives, orders, standards, plans, and procedures at the server site. Monitors the user access process to ensure operational integrity of the healthcare IT system. Participates and assists in C&A activities, including Security Test and Evaluation (ST&E), Risk Assessment, and Vulnerability and Penetration Testing.

Associates 1

Associates degree or 2 years of college or 4 years general experience may be substituted for educational requirements

Data Quality Specialist

Responsible for coordinating activities to complete these standards of quality. Advise on how these quality systems are managed, report performance and measure against set standards. Can sets policy standards and meets with other staff to ensure that the system for quality management is operating correctly. Recommend changes and explain how these changes can be implemented into the system by providing the necessary training, best data quality tools and techniques that will allow client to meet quality standards.

Utilizes data management tools for reporting and data cleaning, organizing and enriching data as well as to automate simple process. Works to set data quality objectives and also check the efficiency and functionality of these processes.

OVersees the process of testing and makes recommendations or modifications if needed.

High School 1

High School;1 year of experience may be substituted for educational requirements

Inventory Management

Specialist

Ensures that a company has sufficient inventory levels to meet customer demand while reducing losses and inefficiencies.

Involved in several inventory control processes and help count, examine, move, order, and dispose of stock as needed.

Reports to management and has an influential role in inventory planning and strategy. May work with multiple customer locations with various customer inventories.

High School 1

High School;1 year of experience may be substituted for educational

Administrator / Technical Typist

Completes clerical and administrative tasks with the main duties include welcoming and directing visitors, coordinating meetings and appointments and performing clerical tasks, such as answering phones and responding to emails. May track various statuses for the client and provide general IT office support through various Software (Microsoft Word, Excel, PowerPoint etc.). Also performs a variety of other clerical duties with a high attention to detail.

High School 1

High School;1 year of experience may be substituted for educational requirements

Intermediate Network Engineer

Under general supervision, oversees the purchase, installation, and support of network communications, including LAN/WAN systems. Works on problems of diverse scope where analysis of situation requires evaluation and judgment. Responsible for evaluating current systems. Assists in the planning of large-scale systems projects through vendor comparison and cost studies. Requires thorough knowledge of LAN/WAN systems, networks, and applications.

Associates 3

Associates degree or 2 years of college or 4 years general experience may be substituted for educational requirements

Senior Network Engineer

Under general direction, manages the purchase, installation, and support of network communications, including LAN/WAN systems. Responsible for evaluating current systems. Works on complex problems where analysis of situation requires in-depth evaluation of various factors. Plans large-scale systems projects through vendor comparison and cost studies.

Provides work leadership and training to lower level network engineers. Requires expert knowledge of LAN/WAN systems, networks, and applications.

Bachelors 5

Bachelors Degree; 4 years of experience may be substituted for educational requirements

Cybersecurity Analyst

Uses technical skills to help respond to threats and emergency security incidents in a timely manner. Help develop solutions or improvements to prevent malicious activity. Use knowledge of computers and electronics to monitor and analyze data from various security systems. Skills/Specialties may include Cyber Security, IT Security & Infrastructure, Network Security Management, Risk Management / Risk Control, Vulnerability Assessment, Network Management / Administration.

Associates 3

Associates degree or 2 years of college or 4 years general experience may be substituted for educational requirements

Senior Cybersecurity Analyst

May lead team in engineering solutions or improvements to prevent malicious activity. Use strong knowledge of computers and electronics to monitor and analyze data from various security systems. Effectively communicate security information to fellow analysts and customers.

Skills/Specialties may include Network Security Management, Risk Management / Risk Control, Security Intrusion Detection, Security Risk Management, Security Testing and Auditing, Vulnerability Assessment, Hardware Configuration.

Bachelors 5

Bachelors Degree; 4 years of experience may be substituted for educational requirements

Server/Systems Administrator

Provide hands-on system administration support, system maintenance and operations support. Recommend software and hardware enhancements. Build, configure, and troubleshoot software and hardware enhancements, application deployments and infrastructure up-grades.

Diagnose and correct computer systems issues.

Associates 3

Associates degree or 2 years of college or 4 years general experience may be substituted for educational requirements

Senior Server/Systems Administrator

Lead a team of systems administrators to manage servers and other computer system aspects of a company. Configure and troubleshoot software and hardware enhancements, application deployments and infrastructure up-grades.

Diagnose and correct computer systems issues.

Bachelors 5

Bachelors Degree; 4 years of experience may be substituted for

Windows Active Directory/Exchange

Systems Administrator

Lead upgrades, account management, and changes to the system, including communication with users. Report on implementations, migrations, upgrades, and other activities that affect the software environment. Set up, maintain, configure, and monitor Microsoft messaging and communication environment. Monitor server logs and overall performance, troubleshooting and resolving problems.

High School 1

High School;1 year of experience may be substituted for educational requirements

Digital Imaging Systems / Systems

Analyst

May lead a small team. Analyze and route issues into the proper ticketing systems and update and close tickets in a timely manner. Devise or modify procedures to solve problems considering computer equipment capacity and limitations. Establish new users, manage access levels and reset passwords. Conduct application testing and provide database management support. Create and maintain documentation as necessary for operational and security audits. Provide guidance to other digital system personnel.

Associates 3

Associates degree or 2 years of college or 4 years general experience may be substituted for educational requirements

Sr. Digital Imaging Systems / Systems

Analyst

Analyze and route issues into the proper ticketing systems and update and close tickets in a timely manner. Devise or modify procedures to solve problems considering computer equipment capacity and limitations. Establish new users, manage access levels and reset passwords. Conduct application testing and provide database management support. Create and maintain documentation as necessary for operational and security audits.

Bachelors 5

Bachelors Degree; 4 years of experience may be substituted for educational requirements

Clinical Application / Training Specialist

Identify training needs that is aligned to company's vision.

Develop training coursework including creation of technical classes. Conduct educational programs in information technology and systems. Observe and report employee progress and program effectiveness. Skills/Specialties may include Electronic Health Records (EHR), Database Administration, Training Management, Software Training Materials, Software Development.

Associates 3

Associates degree or 2 years of college or 4 years general experience may be substituted for educational requirements

Senior Clinic Application / Training

Manager

Identify training needs that is aligned to company's vision.

Plan, direct and coordinate daily activities of a department/group/team. Hire, review, and fire non-management employees. Plan, direct, and coordinate all activities associated with educational programs in information technology and systems. Skills/Specialties may include Electronic Health Records (EHR), Database Management & Reporting, Training, Software Training Materials, Training Management, Software Development.

Bachelors 5

Bachelors Degree; 4 years of experience may be substituted for educational requirements

Information Technology Project

Manager

Coordinate delivery of development (beta) and production releases that meet quality assurance standards. Assist test team in creating test plans and testing efforts. Create and maintain a information technology project plan that communicates tasks, milestone dates, status and resource allocation. Assist technical team in design and development tasks. Utilize software life-cycle methodology

Associates 3

Associates degree or 2 years of college or 4 years general experience may be substituted for educational requirements

Web Software Developer

Write, modify, and debug software for client applications. Use source debuggers and visual development environments. Test and document software for client applications. Write code to create single-threaded, multi-threaded or user interface event driven applications, either stand-alone and those which access servers or services. Skills and specialties typically include JavaScript, eXtensible Markup Language (XML), Extensible Stylesheet Language Transformations (XSLT), Java Database Connectivity. (JDBC).

Associates 3

Associates degree or 2 years of college or 4 years general experience may be substituted

Web Designer

Design, develop, and execute site architecture and navigation including redesigns and upgrades. Collaborate with creative staff on design and layout issues to facilitate web publishing.

Ensure site is optimized and is cross-platform and cross-browser compatible. Advise internal groups on all issues relating to the web site. Own site releases, QA signoff, and documentation. Skills/Specialties typically include JavaScript, Web Development, HTML5, eXtensible Markup Language

(XML).

Associates 3

Associates degree or 2 years of college or 4 years general experience may be substituted for educational requirements

Project Manager

Develop a detailed project plan with identified critical path tasks. Record detailed customer requirements, constraints and assumptions with stakeholders in order to establish the project deliverables. Measure project performance. Conduct meetings with all key stakeholders in order to announce the start of the project and review the overall project plan. Create, track and forecast changes in project budgets.

Associates 3

Associates degree or 2 years of college or 4 years general experience may be substituted for educational requirements

Web Designer Sales Force - Senior

Track and report customer satisfaction to successfully develop technical solutions to various business problems. Use knowledge of computers and electronics to improve existing software as well as develop new code to boost performance.

Clearly and effectively provide customer support and communicate project progress with SalesForce team.

Skills/Specialties typically include Software Development, Agile Software Development.

Bachelors 5

Bachelors Degree; 4 years of experience may be substituted for educational requirements

Salesforce Developer Tier II

Clearly and effectively provide customer support and communicate project progress with SalesForce team. Use knowledge of computers and electronics to improve existing software as well as develop new code to boost performance.

Track and report customer satisfaction to successfully develop technical solutions to various business problems. Provides support to Tier I.

Associates 3

Bachelors Degree; 4 years of experience may be substituted for educational requirements

Salesforce Dev Basic Tier 1

Clearly and effectively provide customer support and communicate project progress with SalesForce team. Use knowledge of computers and electronics to improve existing software as well as develop new code to boost performance.

Track and report customer satisfaction to successfully develop technical solutions to various business problems.

High School 1

High School;1 year of experience may be substituted for educational requirements

Senior Systems Administrator

May lead a team of systems administrators to manage servers and other computer system aspects of a company. Configure and troubleshoot software and hardware enhancements, application deployments and infrastructure up-grades.

Diagnose and correct computer systems issues.

Bachelors 5

Bachelors Degree; 4 years of experience may be substituted for educational requirements

Intermediate Systems Administrator

Provide hands-on system administration support, system maintenance and operations support. Recommend software and hardware enhancements. Build, configure, and troubleshoot software and hardware enhancements, application deployments and infrastructure up-grades.

Diagnose and correct computer systems issues.

Associates 3

Associates degree or 2 years of college or 4 years general experience may be substituted for educational requirements

Database Server Administrator

Work closely with programming staff on database design changes to meet business requirements. Develop innovation, strategies, processes, and best practices. Design, architect, and build databases from determining business requirements.

Write and troubleshoot complex stored procedures.

Associates 3

Associates degree or 2 years of college or 4 years general experience may be substituted

ERP

Business/Architectural

Specialist

Adapts functional business requirements and processes to technical solutions based upon comprehensive enterprise application solution sets. Enterprise resource planning and management processes, including but not limited to:

knowledge management, investment analysis, data warehousing, e-commerce, return on investment analysis, human resource analysis, material management and logistics, supply chain management, procurement, ordering, manufacturing, decision support, and information dissemination.

Bachelors 5

Bachelors Degree; 4 years of experience may be substituted for educational requirements

Test Engineer (Web Software Developer)

Test and document software for client applications. Write code to create single-threaded, multi-threaded or user interface event driven applications, either stand-alone and those which access servers or services. Write, modify, and debug software for client applications. Use source debuggers and visual development environments. Skills/Specialties include HTML, Java, JavaScript, Agile Software Development, System Administration.

Associates 3

Associates degree or 2 years of college or 4 years general experience may be substituted for educational requirements

Data Architect

Analyzes the data needs of the client and uses skills to collect and organize the data. Utilizes training in analytics and various programs to analyze information and draw conclusions based on their findings. Uses mathematical and statistical theory methods to present findings to management which are then used to improve various initiatives. Reviews sets of data to determine patterns and utilize the information to provide potential solutions to client needs.

Associates 3

Associates degree or 2 years of college or 4 years general experience may be substituted for educational requirements

Data Entry Supervisor

Supervises all data entry activities. Assigns work to personnel and directs activities.