MAS - Makpar-Nuaxis JV LLC - 47QTCA22D002L

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GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service Authorized Federal Supply Schedule FSS Price List

Makpar-NuAxis JV LLC Makpar-NuAxis JV LLC is a Joint Venture between the following Joint Venture partners:

Makpar Corporation (Protégé) and NuAxis, LLC (Mentor).

5115 Grande Forest Court Centreville, VA 20120

(P) 571-799-0070 | (F) 571-210-1207 https://maknuax.com/

Contract Administrator: Kaamil M Khan, kaamil@makpar.com

Contract Number: 47QTCA22D002L Contract Period: December 15, 2021 through December 14, 2026

Business Size: Small Business, Woman Owned Business, Women Owned Small Business (WOSB), Economically Disadvantaged Women Owned Small Business (EDWOSB), SBA Certified

Small Disadvantaged Business

Schedule Title: Multiple Award Schedule Federal Supply Group: Information Technology

Pricelist current as of Modification PS-0005, effective April 3, 2024.

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

http://www.gsaadvantage.gov/ https://www.gsa.gov/schedules

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CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

SIN SIN Description 54151S & 54151SRC Information Technology Professional Services OLM & 54151SRC Order-Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. See pricing beginning on page 4.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Labor Category Descriptions beginning Page 8.

2. Maximum Order: SIN 54151S - $500,000

SIN OLM - $250,000

3. Minimum Order: $100.00

4. Geographic Coverage: Worldwide

5. Point(s) of production: Same as company address

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: None

8. Prompt payment terms: Net 30 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions

9. Foreign items: None

10a. Time of Delivery: Specified on the Task Order

10b. Expedited Delivery: Contact Contractor

10c. Overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements: Contact Contractor

11. F.O.B Points: Destination

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12a. Ordering Address: ATTN: Makpar Corporation 5115 Grande Forest Court Centreville, VA 20120

(P) 703-309-1297 (F) 571-210-1207 seema@makpar.com

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address: ATTN: Seema Khan 5115 Grande Forest Court Centreville, VA 20120

(P) 703-309-1116 (F) N/A seema@makpar.com

14. Warranty provision: Contractor’s standard commercial warranty.

15. Export Packing Charges: N/A

16. Terms and conditions of rental, maintenance, and repair: N/A

17. Terms and conditions of installation: N/A

18a. Terms and conditions of repair parts: N/A

18b. Terms and conditions for any other services: N/A

19. List of service and distribution points: N/A

20. List of participating dealers: N/A

21. Preventive maintenance: N/A

22a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants: N/A

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/ & https://maknuax.com/

23. Unique Entity Identifier (UEI) Number: YZ9MQDZJGHD5

24. Notification regarding registration in System for Award Management (SAM) database:

Makpar-NuAxis JV LLC is registered at SAM.gov.

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GSA Hourly Rates (w/IFF)

SIN 54151S

Labor Category Year 1

12/15/2021 - 12/14/2022

Year 2 12/15/2022 - 12/14/2023

Year 3 12/15/2023 - 12/14/2024

Year 4 12/15/2024 - 12/14/2025

Year 5 12/15/2025 - 12/14/2026

AD & Messaging Administrator (NuAxis LLC) $69.87 $71.27 $72.70 $74.15 $75.63

AD & Messaging Lead (NuAxis

LLC) $103.38 $105.44 $107.55 $109.70 $111.90

Asset Management Task Lead (NuAxis LLC) $64.13 $65.41 $66.72 $68.06 $69.42

Business Analyst (Makpar Corporation) $69.67 $71.07 $72.49 $73.94 $75.42

Business Systems Analyst- Senior (Makpar Corporation) $95.65 $97.56 $99.52 $101.51 $103.54

Change Mgmt/Program Coordinator (Makpar Corporation)

$130.21 $132.81 $135.47 $138.17 $140.94

Citrix Network Engineer (NuAxis LLC) $74.66 $76.15 $77.68 $79.23 $80.81

Citrix Network Engineer Senior (NuAxis LLC) $82.32 $83.96 $85.64 $87.36 $89.10

Cloud Technical Lead (Makpar Corporation) $119.11 $121.49 $123.92 $126.40 $128.93

Configuration Management Analyst (NuAxis LLC) $55.52 $56.63 $57.76 $58.91 $60.09

Deputy Program Manager (NuAxis LLC) $99.55 $101.54 $103.57 $105.64 $107.75

Desktop Support Team Lead (NuAxis LLC) $56.47 $57.60 $58.76 $59.93 $61.13

Desktop Support Technician (NuAxis LLC) $48.82 $49.79 $50.79 $51.80 $52.84

DLP Engineering Support (Makpar Corporation) $94.01 $95.89 $97.81 $99.77 $101.76

DLP Integrations & Operations Lead (Makpar Corporation) $169.90 $173.30 $176.76 $180.30 $181.90

DLP Process/Functional Lead (Makpar Corporation) $139.18 $141.97 $144.81 $147.70 $150.66

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12/15/2021 - 12/14/2022

Year 2 12/15/2022 - 12/14/2023

Year 3 12/15/2023 - 12/14/2024

Year 4 12/15/2024 - 12/14/2025

Year 5 12/15/2025 - 12/14/2026

DLP Process/Program Support (Makpar Corporation) $127.98 $130.54 $133.15 $135.82 $138.53

DLP Technical Lead (Makpar Corporation) $153.91 $156.99 $160.13 $163.34 $166.60

Domain and Network Engineer (NuAxis LLC) $75.62 $77.13 $78.67 $80.25 $81.85

Domain and Network Task Lead (NuAxis LLC) $99.55 $101.54 $103.57 $105.64 $107.75

Engineering Support Task Lead (NuAxis LLC) $99.55 $101.54 $103.57 $105.64 $107.75

Enterprise Database Administrator (NuAxis LLC) $84.23 $85.92 $87.63 $89.39 $91.18

Enterprise Service Desk Task Lead (NuAxis LLC) $75.62 $77.13 $78.67 $80.25 $81.85

Enterprise Service Desk Technical Lead (NuAxis LLC) $57.43 $58.58 $59.75 $60.95 $62.16

Enterprise Systems Administration Lead (NuAxis

LLC)

$91.89 $93.73 $95.60 $97.51 $99.46

IM Analytics (Kisam) (Makpar Corporation) $77.72 $79.28 $80.86 $82.48 $84.13

Information Assurance Manager (NuAxis LLC) $106.25 $108.37 $110.54 $112.75 $115.01

ITSM/ServiceNow Manager (NuAxis LLC) $99.55 $101.54 $103.57 $105.64 $107.75

Lead Security Specialist (Makpar Corporation) $163.64 $166.91 $170.25 $173.66 $177.13

Logistics Analyst (NuAxis LLC) $41.16 $41.98 $42.82 $43.68 $44.55 Logistics Task Lead (NuAxis

LLC) $53.60 $54.67 $55.77 $56.88 $58.02

Production Support Manager (Makpar Corporation) $107.31 $109.46 $111.64 $113.88 $116.16

Program Manager I (NuAxis

LLC) $99.55 $101.54 $103.57 $105.64 $107.75

Program Manager III (Makpar Corporation) $228.02 $232.58 $237.23 $241.98 $246.82

Project Management and Solutions Engineering Lead (NuAxis LLC)

$85.19 $86.89 $88.63 $90.40 $92.21

Project Manager I (Makpar Corporation) $122.52 $124.97 $127.47 $130.02 $132.62

Project Manager II (Makpar Corporation) $143.58 $146.45 $149.38 $152.36 $155.41

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12/15/2021 - 12/14/2022

Year 2 12/15/2022 - 12/14/2023

Year 3 12/15/2023 - 12/14/2024

Year 4 12/15/2024 - 12/14/2025

Year 5 12/15/2025 - 12/14/2026

Quality Assurance Lead (Makpar Corporation) $78.15 $79.72 $81.31 $82.94 $84.60

Quality Manager (NuAxis LLC) $99.55 $101.54 $103.57 $105.64 $107.75 Release Manager (Makpar Corporation) $107.31 $109.46 $111.64 $113.88 $116.16

Requirements Analyst (Makpar Corporation) $95.65 $97.56 $99.52 $101.51 $103.54

Requirements Lead Analyst (Makpar Corporation) $93.77 $95.65 $97.56 $99.51 $101.50

Scrum Master (Makpar Corporation) $105.20 $107.31 $109.45 $111.64 $113.88

Scrum Team Lead (Makpar Corporation) $107.31 $109.46 $111.64 $113.88 $116.16

Security Analyst (NuAxis LLC) $88.06 $89.82 $91.62 $93.45 $95.32 Security Analyst Junior (NuAxis

LLC) $65.09 $66.39 $67.72 $69.07 $70.45

Security Engineer I (NuAxis

LLC) $93.80 $95.68 $97.59 $99.55 $101.54

Security Engineer II (Makpar Corporation) $137.28 $140.02 $142.82 $145.68 $148.59

Security Specialist (Makpar Corporation) $151.66 $154.70 $157.79 $160.95 $164.17

Senior 508 Tester (Makpar Corporation) $88.18 $89.95 $91.75 $93.58 $95.45

Senior Consultant (Makpar Corporation) $124.43 $126.92 $129.46 $132.05 $134.69

Senior Data Analyst (Makpar Corporation) $93.55 $95.43 $97.33 $99.28 $101.27

Senior Functional Tester (Makpar Corporation) $78.15 $79.72 $81.31 $82.94 $84.60

Senior IT Admin Specialist (Makpar Corporation) $103.85 $105.93 $108.05 $110.21 $112.41

Senior Project Manager (Makpar Corporation) $107.31 $109.46 $111.64 $113.88 $116.16

Senior SDET Engineer (Makpar Corporation) $109.65 $111.85 $114.08 $116.37 $118.69

Senior Security Analyst I (Makpar Corporation) $116.78 $119.11 $121.49 $123.92 $126.40

Senior Security Analyst II (Makpar Corporation) $119.11 $121.49 $123.92 $126.40 $128.93

Senior Technical Project Manager (Makpar Corporation)

$152.71 $155.76 $158.88 $162.06 $165.30

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12/15/2021 - 12/14/2022

Year 2 12/15/2022 - 12/14/2023

Year 3 12/15/2023 - 12/14/2024

Year 4 12/15/2024 - 12/14/2025

Year 5 12/15/2025 - 12/14/2026

Senior Technical SME (Makpar Corporation) $138.79 $141.57 $144.40 $147.29 $150.23

Senior Technical/Security Lead (Makpar Corporation) $151.66 $154.70 $157.79 $160.95 $164.17

Service Center Analyst (NuAxis

LLC) $30.63 $31.24 $31.87 $32.50 $33.15

Site Lead (NuAxis LLC) $99.55 $101.54 $103.57 $105.64 $107.75 Software Test Lead (Makpar Corporation) $107.31 $109.46 $111.64 $113.88 $116.16

Subject Matter Expert (Makpar Corporation) $157.93 $161.09 $164.32 $167.60 $170.95

System Administrator (NuAxis

LLC) $71.79 $73.22 $74.69 $76.18 $77.71

System Administrator Senior (NuAxis LLC) $78.49 $80.06 $81.66 $83.29 $84.96

Systems Engineer (Makpar Corporation) $114.86 $117.16 $119.50 $121.89 $124.33

Systems Engineer Junior (Makpar Corporation) $110.08 $112.28 $114.52 $116.81 $119.15

Technical Writer I (NuAxis LLC) $51.69 $52.72 $53.78 $54.85 $55.95 Technical Writer II (Makpar Corporation) $70.93 $72.35 $73.79 $75.27 $76.77

Test Team Manager (Makpar Corporation) $118.04 $120.40 $122.81 $125.26 $127.77

Tier III Support Engineer (NuAxis LLC) $86.15 $87.87 $89.63 $91.42 $93.25

VTC Engineer (NuAxis LLC) $66.05 $67.37 $68.71 $70.09 $71.49 Web Designer/Content Manager (NuAxis LLC) $91.89 $93.73 $95.60 $97.51 $99.46

Web Developer (NuAxis LLC) $77.53 $79.08 $80.66 $82.28 $83.92 Web Developer Junior (NuAxis

LLC) $63.17 $64.44 $65.73 $67.04 $68.38

Web Services Task Lead (NuAxis LLC) $103.38 $105.44 $107.55 $109.70 $111.90

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS) are applicable to this contract as it applies to the entire Consolidated MAS Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and / or when the contractor adds SCLS labor categories / employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

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Labor Category Descriptions

SIN 54151S

AD & Messaging Administrator (NuAxis LLC) Functional Responsibilities: The Active Directory & Messaging Administrator will perform domain and network operations, troubleshooting, and maintenance, which include Active Directory, Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), Windows Internet Name Service (WINS), and Video Teleconferencing Capability (VTC) services to ensure performance and availability. Essential Functions:

• Provide effective and timely coordination with the DOI Enterprise Services Network organization to ensure successful and expedient resolution of customer issues and maintenance requirements.

• Proactively monitor equipment and systems and responsively communicate and report issues.

• Perform periodic analysis of the network capacity and provide capacity planning recommendations to the Government for projected growth, inclusive of voice, video, and data.

• During the first year of the Task Order (TO), redesign the current Active Directory domain to create a separate Organizational Unit (OU) for each of the three (3) customer organizations that includes Users, Workstations, Laptops, Servers, Service Accounts, and Security Groups, with a common shared infrastructure, applications, and services.

• Perform periodic and regular reviews (a minimum of biannually) of the Active Directory structure and components, including Group Policy Objects, to maintain Active Directory in accordance with Microsoft recommended practices and to keep the structure simplified, streamlined, and accurately documented.

• Perform operations, troubleshooting, and maintenance of all switches, routers, firewalls, Network Intrusion Prevention sensors, Voice-Over-IP (VOIP) phone system, video teleconferencing system/service, and all other network peripherals to ensure performance and availability.

• Proactively monitor equipment and systems; responsively communicate and report issues; resolve customer issues; and provide engineering solutions to ensure successful resolution of system problems.

• Perform proactive data center, enterprise, domain, and network systems monitoring to optimize performance and to identify potential or actual system failures and to prevent or remedy the same.

Record systems performance data for performance metrics purposes.

Minimum Experience: 3 years Minimum Education: Bachelors Degree

AD & Messaging Lead (NuAxis LLC) Functional Responsibilities: The Active Directory & Messaging Lead will perform domain and network operations, troubleshooting, and maintenance, which include Active Directory, DHCP, DNS, WINS, and VTC services to ensure performance and availability. Essential Functions:

• Provide effective and timely coordination with the DOI Enterprise Services Network organization to ensure successful and expedient resolution of customer issues and maintenance requirements.

• Proactively monitor equipment and systems and responsively communicate and report issues.

• Perform periodic analysis of the network capacity and provide capacity planning recommendations to the Government for projected growth, inclusive of voice, video, and data.

• During the first year of the TO, redesign the current Active Directory domain to create a separate

Organizational Unit (OU) for each of the three (3) customer organizations that includes Users, 9 | P a g e

Workstations, Laptops, Servers, Service Accounts, and Security Groups, with a common shared infrastructure, applications, and services.

• Performs periodic and regular reviews (a minimum of biannually) of the Active Directory structure and components, including Group Policy Objects, to maintain Active Directory in accordance with Microsoft recommended practices and to keep the structure simplified, streamlined, and accurately documented.

• Perform operations, troubleshooting, and maintenance of all switches, routers, firewalls, Network Intrusion Prevention sensors, VOIP phone system, VTC system/service, and all other network peripherals to ensure performance and availability.

• Proactively monitor equipment and systems; responsively communicate and report issues; resolve customer issues; and provide engineering solutions to ensure successful resolution of system problems.

• Perform proactive data center, enterprise, domain, and network systems monitoring to optimize performance and to identify potential or actual system failures and to prevent or remedy the same.

• Record systems performance data for performance metrics purposes.

Minimum Experience: 5 years Minimum Education: Bachelors Degree

Asset Management Task Lead (NuAxis LLC) Functional Responsibilities: The Asset Management Task Lead will provide efficient and effective management of all Information Technology (IT) hardware and software assets. This includes tracking receipt, storage, issue, delivery, and turn-in of equipment and software. Essential Functions:

• Ensure IT hardware turn-ins are managed and secured in accordance with customer policies and regulations.

• Perform lifecycle planning and technology refresh installation services for desktop and laptop computers across the enterprise. (Refresh installation services will be scheduled during TO performance by the Contracting Officer’s Representative (COR) to specify the location(s), quantity, and timeline requirements of the refresh requirements).

• Operate and maintain an IT Asset Management (ITAM) solution for hardware/software that ensures accurate and up-to-date asset accountability across the customer enterprise. The software application should be industry-proven, open, non-proprietary, and commercially available. The ITAM system must be accessible by the Government and provide key asset information, including, but not limited to, the name of the employee to whom the asset is assigned; model/serial numbers;

geographic/physical location; warranty information; and date the equipment item was placed into service.

• Provide guidance to and coordination with Government staff to ensure accurate and consistent use of the inventory management system and reconciliation with the official Government property system.

• Provide the Government an initial asset baseline at the start of the TO and maintain update the ITAM with any and all changes to ensure an accurate and complete inventory for the government at all times.

• Ensure timely and effective reporting and coordination of property management accountability incidents in accordance with prevailing Government property management policies.

Minimum Education: 3 years Minimum Experience: Associates Degree

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Business Analyst (Makpar Corporation) Functional Responsibilities: The Business Analyst assembles, prepares, and analyzes data for studies, statistical models, evaluations, system requirements, and other needs. Uses technical discretion within defined practices and policies in selecting methods and techniques for determining approaches or obtaining solutions. Assembles, prepares, and analyzes data. Provides technical advice and operating assistance in interpreting results. Provides input or may prepare technical reports based on the expert interpretation of analyzed data.

Minimum Experience: 5 years Minimum Education: Bachelors degree

Business Systems Analyst-Senior (Makpar Corporation) Functional Responsibilities: The Business Systems Analyst Senior under general direction, formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry standards. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Conducts analysis of business and user needs, documentation of requirements, and translation of requirements into proper system requirement specifications. Guides and advises less-experienced Business Systems Analysts. Competent to work at the highest technical level of most phases of systems analysis. Considers the business implications of the application of technology to the current and future business environment.

Minimum Experience: 7 years Minimum Education: Bachelors degree

Change Mgmt/Program Coordinator (Makpar Corporation) Functional Responsibilities: The Change Mgmt/Program Manager plays a key role in helping IT projects and technology change initiatives meet business, schedule, and budget objectives. Focus on the people side of IT change, including changes to business processes, systems, and technology, job roles, and organization structures. Creates and implements IT change management plans that minimizes employee resistance and maximizes employee engagement. Works through the IT Change Management Team to drive faster adoption, greater ultimate utilization, and higher proficiency on the technology changes impacting employees in the organization such that business results are achieved.

Minimum Experience: 8 years Minimum Education: Bachelors degree

Citrix Network Engineer (NuAxis LLC) Functional Responsibilities: The Citrix Network Engineer will perform domain and network operations, troubleshooting, and maintenance, which include Active Directory, DHCP, DNS, WINS, and VTC services, to ensure performance and availability. Essential Functions:

• Provide effective and timely coordination with the DOI Enterprise Services Network organization to ensure successful and expedient resolution of customer issues and maintenance requirements.

• Proactively monitor equipment and systems and responsively communicate and report issues.

• Perform periodic analysis of the network capacity and provide capacity planning recommendations to the Government for projected growth, inclusive of voice, video, and data.

• During the first year of the TO, redesign the current Active Directory domain to create a separate

Organizational Unit (OU) for each of the three (3)customer organizations that includes Users, 11 | P a g e

Workstations, Laptops, Servers, Service Accounts and Security Groups, with a common shared infrastructure, applications, and services. Perform periodic and regular reviews (a minimum of biannually) of the Active Directory structure and components, including Group Policy Objects, to maintain Active Directory in accordance with Microsoft recommended practices and to keep the structure simplified, streamlined, and accurately documented. Perform operations, troubleshooting, and maintenance of all switches, routers, firewalls, Network Intrusion Prevention sensors, VOIP phone system, VTC system/service, and all other network peripherals to ensure performance and availability.

• Proactively monitor equipment and systems; responsively communicate and report issues; resolve customer issues; and provide engineering solutions to ensure successful resolution of system problems.

• Perform proactive data center, enterprise, domain, and network systems monitoring to optimize performance and to identify potential or actual system failures and to prevent or remedy the same.

• Record systems performance data for performance metrics purposes.

Minimum Experience: 7 years Minimum Education: Bachelors Degree

Citrix Network Engineer Senior (NuAxis LLC) Functional Responsibilities: The Senior Citrix Network Engineer will perform domain and network operations, troubleshooting, and maintenance, which include Active Directory, DHCP, DNS, WINS and VTC services, to ensure performance and availability. Essential Functions:

• Provide effective and timely coordination with the DOI Enterprise Services Network organization to ensure successful and expedient resolution of customer issues and maintenance requirements.

• Proactively monitor equipment and systems and responsively communicate and report issues.

• Perform periodic analysis of the network capacity and provide capacity planning recommendations to the Government for projected growth, inclusive of voice, video, and data.

• During the first year of the TO, redesign the current Active Directory domain to create a separate OU for each of the three (3) customer organizations that includes Users, Workstations, Laptops, Servers, Service Accounts and Security Groups, with a common shared infrastructure, applications, and services.

• Perform periodic and regular reviews (a minimum of biannually) of the Active Directory structure and components, including Group Policy Objects, to maintain Active Directory in accordance with Microsoft recommended practices and to keep the structure simplified, streamlined, and accurately documented.

• Perform operations, troubleshooting, and maintenance of all switches, routers, firewalls, Network Intrusion Prevention sensors, VOIP phone system, VTC system/service, and all other network peripherals to ensure performance and availability.

• Proactively monitor equipment and systems; responsively communicate and report issues; resolve customer issues; and provide engineering solutions to ensure successful resolution of system problems. Perform proactive data center, enterprise, domain, and network systems monitoring to optimize performance and to identify potential or actual system failures and to prevent or remedy the same.

• Record systems performance data for performance metrics purposes.

Minimum Experience: 10 years

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Cloud Technical Lead (Makpar Corporation) Functional Responsibilities: The Cloud Technical Lead develops Proof-of-Concept projects to validate new architectures and solutions. Lead projects within architecture. Works with Product Owner/Business Analysts to understand functional requirements and interacts with other cross-functional teams to architect, design, develop, test, and release features. Utilizes cloud tools (such as AWS CLI, CloudFormation, and AWS-Roles) to standardize, secure, and automate infrastructure deployment and management activities. Designs automated, containerized cloud application platform solutions, with a focus on application concerns, including cloud-ready distributed application architectures; migrating workloads to containers; containerized development workflows; and integrating container platforms.

Plans, installs, configures, and troubleshoots VMWare products. Well versed with Cluster Resource management and Cloud deployment AWS/Azure/other cloud platforms, including monitoring systems;

logging and security implementation Develop cloud native strategies and solutions for client requirements; and leveraging platforms and methodologies such as PaaS/Agile/DevOps etc.

Installs, configures, and develops applications using OpenShift including in a production environment Troubleshoot orchestration, IaC, PaaS, containerization, CI/CD, and automated testing solutions. Drives forward specific areas of technology architecture. Provides architectural solutions/designs to project execution teams for implementation. Mentors and provides architectural guidance to multiple teams building innovative applications rive common vision, practices, and capabilities across teams. Provides technology architectural assessments, strategies, and roadmaps for one or more technology domains.

Supports multiple Agile Scrum teams with planning, scoping, and creation of technical solutions for the new product capabilities, through to continuous delivery to production. Writes scripts and small utilities, automates deployments, and evaluates pipelines against industry and in-house standards. Possesses experience in developing high performing server-side applications.

Minimum Experience: 6 years Minimum Education: Bachelors degree

Configuration Management Analyst (NuAxis LLC) Functional Responsibilities: The Configuration Management Analyst designs, develops, and configures databases and technology infrastructures. The primary focus of this role will be maintain the hardware and software environment for product build, staging, testing and integration for portfolio of federal applications. Essential Functions:

• Understand basic concepts, and assist in documenting hardware and software configuration management processes and procedures

• Support control and administration of all aspects of the change process.

• Responsible for effectively tracking, logging, categorizing, and maintaining changes made against the accepted baseline(s) standards.

• Assisting in improving CM policies, processes and procedures

Minimum Experience: 3 years Minimum Education: Associates Degree

Deputy Program Manager (NuAxis LLC) Functional Responsibilities: The Deputy Program Manager will support the Program Manager in all contractual and operational matters. The Deputy PM will provide effective and qualified management and leadership to make timely decisions, engage resources, and successfully resolve issues. He/She will provide effective management of subcontractors to ensure customer and mission support is responsive, efficient, and transparent to client users. Essential Functions:

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• Ensure coordination and interface with relevant government and contractor support teams across the internal and external stakeholder organizations. Identify and reduce redundancies across the enterprise and domains.

• Analyze Government IT goals, objectives, and evolutions in technology to assure alignment of initiatives.

• Provide effective and proactive communication and coordination with other IT contractor(s) to ensure clear performance accountability and successful mission accomplishment.

• Keep the Government proactively and expediently informed of significant issues and concerns.

• Provide on-going planning and assessment of IT operations and initiatives and provide findings and recommendations to the Government.

• Utilize a comprehensive schedule management process that provides a comprehensive and integrated master schedule to ensure effective management of all tasks, activities, and projects to facilitate timely delivery of TO requirements.

• Provide processes, practices, tools, and techniques for developing, implementing, capturing, and reporting Service-Level Agreement (SLA) metrics to assist the Government in monitoring the performance of the TO. The Government shall have access to these tools to independently validate, run reports, and perform quality checks on the SLA metrics.

• -As directed by the Government, plan, design, implement, test, and deploy new enterprise systems and applications and upgrades to existing systems and applications. Ensure designs are interoperable with the enterprise architecture, other business applications, and the existing infrastructure environment.

• Assist the Government in defining enterprise architecture standards and work collaboratively with the Government to develop technology roadmaps for enterprise systems and operating environments.

• Provide system improvement recommendations for system operations to ensure reliability, performance, capacity, security, and optimal resource utilization.

Minimum Experience: 12 years

Desktop Support Team Lead (NuAxis LLC) Functional Responsibilities: Provide on-site client hardware and software desk-side support and remote client side support for teleworkers, ensuring minimum user downtime. Essential Functions:

• Client technologies include Microsoft Windows and iOS operating systems.

• Initiate, maintain, and closeout scheduled video teleconferencing sessions.

• Interface with government staff responsible for maintaining the VTC schedules to ensure timely service delivery.

• Troubleshoot problems and issues with the service and perform corrective actions.

• Initiation and checkout of VTC sessions shall be performed in advance of the start time to allow for troubleshooting and corrective actions.

• Perform lifecycle planning and technology refresh installation services for desktop and laptop computers across the enterprise. (Refresh installation services will be scheduled during TO performance by the COR to specify the location(s), quantity, and timeline requirements of the refresh requirements.)

• Implement a standard methodology and provide and maintain installation standards and procedures (STIGS, images, etc.) that ensure properly configured systems; continuity of user operations; fully-functional applications; and train users to successfully operate new systems and equipment.

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• Proactively maintain comprehensive images to ensure that all images contain current and up-to-date software applications, all applicable patches, and the latest drivers. (Ensure that images comply with prevailing Federal and customer policies and requirements).

Minimum Experience: 2 years Minimum Education: Associates

Desktop Support Technician (NuAxis LLC) Functional Responsibilities: The Desktop Support Technician will provide on-site client hardware and software desk-side support and remote client side support for teleworkers, ensuring minimum user downtime. Essential Functions:

• Client technologies include Microsoft Windows and iOS operating systems.

• Initiate, maintain and closeout scheduled VTC sessions.

• Interface with government staff responsible for maintaining the VTC schedules to ensure timely service delivery. Troubleshoot problems and issues with the service and perform corrective actions.

• Initiation and checkout of VTC sessions shall be performed in advance of the start time to allow for troubleshooting and corrective actions.

• Perform lifecycle planning and technology refresh installation services for desktop and laptop computers across the enterprise. (Refresh installation services will be scheduled during TO performance by the COR to specify the location(s), quantity, and timeline requirements of the refresh requirements.) Implement a standard methodology and provide and maintain installation standards and procedures (STIGS, images, etc.) that ensure properly configured systems; continuity of user operations; fully-functional applications; and train users to successfully operate new systems and equipment.

• Proactively maintain comprehensive images to ensure that all images contain current and up-to-date software applications, all applicable patches, and the latest drivers. (Ensure that images comply with prevailing Federal and customer policies and requirements).

DLP Engineering Support (Makpar Corporation) Functional Responsibilities: The DLP Engineering Support provides overall architect/design and technical lead functions for projects in the Data loss prevention space. Handles architecture and design of technical solutions regarding Data Loss Prevention (DLP). Develops secure system solutions to meet DLP program requirements. Handles documentation of systems designs and configurations of architected solutions; this may include conceptual, logical, and physical diagrams; new environment design documents; write ups on technical capabilities and solution configurations; etc. Follows up and works with internal IT teams to ensure solutions are built, deployed, and modified as necessary according to the projects. Applies technical skills to recommend, implement, support, improve, and operate information protection technologies with limited supervision. Supplies expertise to management, business areas, and IT Teams, as well as implement appropriate DLP security controls and monitoring. Assesses, reports on, and makes recommendations regarding current and proposed architectures, strategies, and systems.

Minimum Education: Bachelors

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DLP Integrations & Operations Lead (Makpar Corporation) Functional Responsibilities: DLP Integration & Operations Lead is passionate about endpoint security including endpoint protection, zero day threats, advanced persistent threats, data loss prevention, and compliance. Matures the Data Classification Program by identifying and classifying data throughout the enterprise Design DLP rulesets that help protect sensitive data by working directly with business stakeholders. Works with business to identify Data Owners and educate and train Data Owners on their security responsibilities. Liaisons with Cable divisions and functional teams such as HR, Finance, Internal Audit, Privacy, Compliance, and Office of General Counsel to identify sensitive data elements to protect with DLP. Drives security issues through to closure engaging all appropriate resources. Leads technical bridges and provides troubleshooting direction. Provides guidance and recommended solutions to complex technical issues. Performs complex and routine maintenance updates for endpoint security products. Maintains product release process ensuring updates are thoroughly tested including back out plans. Identifies and isolate issues. Ensures that all maintenance is properly validated to minimize subscriber impact to (ideally) zero. Serves as team lead on multiple projects, often spanning different security disciplines within the organization. Leads the integration of projects into operations including design, testing, deployment, standardization, and methods/procedures. Creates data and metric systems to track operational workflows, measure effectiveness of products, and monitor health of systems. Analyzes data and metrics, identifies problem areas, and provides actionable insight to management. Provides input to support teams and vendors on defects and required enhancements.

Identifies and recommends areas requiring change or modification.

Minimum Experience: 6-8 years Minimum Education: Bachelors

DLP Process/Functional Lead (Makpar Corporation) Functional Responsibilities: The DLP Process/Functional Lead oversees and assesses existing processes and workflows. Optimizes productivity by designing, implementing, and testing new procedures.

Assembles reports to document process status and changes. Tracks metrics to discover areas for improvement and monitor upgrades. Communicates findings and proposals to upper management.

Utilizes process simulation software to test and find the most appropriate production strategies.

Provides thorough instructions for successful implementation of process changes. Conducts risk assessments. Assesses compliance with applicable safety and quality standards. Contributes to departmental efforts by accomplishing related tasks as needed.

Minimum Experience: 8 years Minimum Education: Bachelors

DLP Process/Program Support (Makpar Corporation) Functional Responsibilities: The DLP Process/Program Support creates process documentation/workflows, knowledge articles, and self-service guidance for IT Services. Collects and documents business requirements for project and process improvement/automation efforts. Facilitates process workflow modeling in order to collaborate on process improvements, automation capabilities, and clearly defined end-to-end use cases. Reviews information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed upon service levels.

Conducts maturity assessments against the process activities to highlight areas of improvement or concerns. Identifies issues and risks. Brings inconsistencies and problems to the attention of management. Participates in the problem resolution. Tracks major incident management process and ensures adherence of the process and escalation requirements within the various support and delivery

16 | P a g e areas. Prepares incident details for post-mortem incident reviews. Extracts reports and provides a high-level analysis of data for review. Maintains a complete understanding of and adheres to all IT policies and processes.

Minimum Experience: 4 years Minimum Education: Bachelors

DLP Technical Lead (Makpar Corporation) Functional Responsibilities: The Data Loss Prevention (DLP) Technical Lead designs, architects, and implements DLP technology for a large global Biotechnology company. Works with the client to establish and define DLP parameters to be configured across the enterprise. Establishes monitoring and incident response processes based on the results of DLP events utilizing a global team to enforce company policies. Maintains Group Policy Objects (GPOs) and other security controls. Leads a global team to perform required tasks and client deliverables. Partners with other infrastructure team members to learn, develop, and enhance the skills needed to support DLP within this complex environment. Has strong verbal and written skills enabling for direct contact with client stakeholders and to provide status of various operational activities. Ability to gain confidence of client, team, and other provider teams by meeting operational objectives and improving processes where feasible. Collaborates with internal infrastructure teams to resolve escalated support issues. Possesses a strong knowledge of tools being used in order to lead and execute tool upgrade planning, utilization of available capabilities, and improvements to reduce manual workloads.

Minimum Experience: 6 years Minimum Education: Bachelors

Domain and Network Engineer (NuAxis LLC) Functional Responsibilities: The Domain and Network Engineer will perform domain and network operations, troubleshooting, and maintenance, which include Active Directory, DHCP, DNS, WINS, and VTC services, to ensure performance and availability. Essential Functions:

• Provide effective and timely coordination with the DOI Enterprise Services Network organization to ensure successful and expedient resolution of customer issues and maintenance requirements.

• Proactively monitor equipment and systems and responsively communicate and report issues.

• Perform periodic analysis of the network capacity and provide capacity planning recommendations to the Government for projected growth, inclusive of voice, video, and data.

• During the first year of the TO, redesign the current Active Directory domain to create a separate OU for each of the three (3) customer organizations that includes Users, Workstations, Laptops, Servers, Service Accounts, and Security Groups, with a common shared infrastructure, applications, and services.

• Perform periodic and regular reviews (a minimum of biannually) of the Active Directory structure and components, including Group Policy Objects, to maintain Active Directory in accordance with Microsoft recommended practices and to keep the structure simplified, streamlined, and accurately documented. Perform operations, troubleshooting, and maintenance of all switches, routers, firewalls, Network Intrusion Prevention sensors, VOIP system, VTC system/service, and all other network peripherals to ensure performance and availability.

• Proactively monitor equipment and systems, responsively communicate and report issues, resolve customer issues, and provide engineering solutions to ensure successful resolution of system problems. Perform proactive data center, enterprise, domain, and network systems monitoring to

17 | P a g e optimize performance and to identify potential or actual system failures and to prevent or remedy the same.

• Record systems performance data for performance metrics purposes.

Minimum Experience: 3 years Minimum Education: Bachelors Degree

Domain and Network Task Lead (NuAxis LLC) Functional Responsibilities: The Domain and Network Task Lead will provide management and oversight to the Domain and network team. Essential Functions:

• Perform domain and network operations, troubleshooting, and maintenance, which include Active

Directory, DHCP, DNS, WINS, and VTC services, to ensure performance and availability.

• Provide effective and timely coordination with the DOI Enterprise Services Network organization to ensure successful and expedient resolution of customer issues and maintenance requirements.

• Proactively monitor equipment and systems and responsively communicate and report issues.

• Perform periodic analysis of the network capacity and provide capacity planning recommendations to the Government for projected growth, inclusive of voice, video, and data.

• During the first year of the TO, redesign the current Active Directory domain to create a separate OU for each of the three (3) customer organizations that includes Users, Workstations, Laptops, Servers, Service Accounts, and Security Groups, with a common shared infrastructure, applications and services. Perform periodic and regular reviews (a minimum of biannually) of the Active Directory structure and components, including Group Policy Objects, to maintain Active Directory in accordance with Microsoft recommended practices and to keep the structure simplified, streamlined, and accurately documented.

• Perform operations, troubleshooting, and maintenance of all switches, routers, firewalls, Network Intrusion Prevention sensors, VOIP phone system, VTC system/service, and all other network peripherals to ensure performance and availability.

• Proactively monitor equipment and systems, responsively communicate and report issues, resolve customer issues, and provide engineering solutions to ensure successful resolution of system problems.

• Perform proactive data center, enterprise, domain, and network systems monitoring to optimize performance and to identify potential or actual system failures and to prevent or remedy the same.

• Record systems performance data for performance metrics purposes.

Minimum Experience: 5 years

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Engineering Support Task Lead (NuAxis LLC) Functional Responsibilities: The Engineering Support Task Lead will provide expert level troubleshooting and analysis of advanced issues and problems related to systems and applications in the enterprise, to include Research and Development (R&D) of solutions to new or unresolved issues. Essential Functions:

• Design and develop one or more courses of action, evaluating each of these courses in a test case environment and implementing the best solution to the problem.

• Provide and maintain up-to-date systems documentation, including diagrams, tables, and configuration settings, etc. for all Enterprise systems.

• At a minimum, the Contractor shall update systems documentation after upgrades, technology refresh, architecture changes, and system enhancements.

Minimum Experience: 5 years Minimum Education: Bachelors Degree

Enterprise Database Administrator (NuAxis LLC) Functional Responsibilities: The Enterprise Database Administrator will perform effective database design, testing, implementation, operation, and maintenance to responsively support enterprise systems and tools. The current database is Microsoft SQL Server.

Minimum Experience: 3 years Minimum Education: Bachelors Degree

Enterprise Service Desk Task Lead (NuAxis LLC) Functional Responsibilities: The Enterprise Service Desk Task Lead will provide management and oversight, implement, operate, and maintain a fully-functional Enterprise Service Desk/Call Center for recording, triaging, troubleshooting, and resolving/redirecting customer support requirements, and ensure minimum user downtime. Essential Functions:

• Ensure the software application supporting the Enterprise Service Desk/Call Center solution is cost-effective and selected based on best-fit for the size and mission of the customer organizations, collectively. The software application should be industry-proven and commercially available.

• Provide on-site client hardware and software desk-side support and remote client side support for teleworkers, ensuring minimum user downtime. Client technologies include Microsoft Windows and iOS operating systems.

• Provision users and provide account administration for the network and applications, to include creating, maintaining, and deleting user accounts; an audit trail of account actions, access levels, roles, and permissions; and periodic audits of accounts, access levels, group memberships, permissions, and account policy settings.

Minimum Experience: 8 years

Enterprise Service Desk Technical Lead (NuAxis LLC) Functional Responsibilities: The Enterprise Service Desk Technical Lead will provide management and oversight, implement, operate, and maintain a fully-functional Enterprise Service Desk/Call Center for recording, triaging, troubleshooting, and resolving/redirecting customer support requirements, and ensure minimum user downtime. Essential Functions:

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• Ensure the software application supporting the Enterprise Service Desk/Call Center solution is cost-effective and selected based on best-fit for the size and mission of the three (3) customer organizations, collectively. The software application should be industry-proven and commercially available.

• Configure, set up, and deploy mobile wireless devices, which include Blackberry, iOS, and Android smartphones and iOS and Android tablets to users. Administer the devices using the department's Mobile Device Management solution and provide technical assistance to users.

• Provision users and provide account administration for the network and applications, to include creating, maintaining, and deleting user accounts; an audit trail of account actions, access levels, roles, and permissions; and periodic audits of accounts, access levels, group memberships, Minimum Experience: 4 years

Enterprise Systems Administration Lead (NuAxis LLC) Functional Responsibilities: The Enterprise Systems Administration Lead performs the following essential functions:

• Perform enterprise operations and maintenance to ensure desktop, application, and remote access performance and availability.

• Proactively monitor enterprise systems, responsively communicate, and report issues, resolve escalated customer requests, and provide engineering solutions to ensure successful resolution of system problems.

• Provide comprehensive analytical support to determine new requirements for existing enterprise systems, capabilities, and business processes.

• Implement and maintain processes for proactively researching, identifying, and recommending new technologies and capabilities that will eliminate duplication, increase organizational efficiency, customer satisfaction, and capitalize on industry best practices.

• Provide system improvement recommendations for new technology initiatives.

• Perform data backups in a timely, effective, and consistent manner.

• Maintain the enterprise data storage solution to ensure efficient use and availability of resources and the survivability of data.

• Ensure compatibility with environments that have dynamic and evolving data storage initiatives.

•…