MAS - Mpower Incorporated - 47QTCA22D001A

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule Price List Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for GSA Advantage!® is: https://www.GSAAdvantage.gov.

MULTIPLE AWARD SCHEDULE

FSC Group: Information Technology, Human Capital, Professional Services

FSC Class: DA01, R408, R431, R710, R418, R799, R704

Contract Number: 47QTCA22D001A

Contract Period: October 28, 2021 – October 27, 2026 mPower, Inc.

mPOWER INCORPORATED 1445 Research Blvd., Suite 301

Rockville, MD 20850-6101 Telephone: 301.788.2420 www.mpower-inc.com

Contract Administration:

Mary Affeldt, CEO

Phone: 301.788.2420 Email: mary.affeldt@mpower-inc.com

Business Size: Woman-Owned Small Business

For more information on ordering, go to the following website: https://www.gsa.gov/schedules

Price list current as of Modification #PS-0010 effective October 29, 2025

Prices shown herein are net (discount deducted) https://www.gsaadvantage.gov/ http://www.mpower-inc.com/ mailto:mary.affeldt@mpower-inc.com https://www.gsa.gov/schedules

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TABLE OF CONTENTS

TABLE OF CONTENTS

CUSTOMER INFORMATION

LABOR CATEGORY DESCRIPTIONS

54151S - IT PROFESSIONAL SERVICES

54151HEAL - HEALTH INFORMATION TECHNOLOGY (IT)

54161 - AGENCY HUMAN CAPITAL EVALUATION

541611W - WORKFORCE ANALYTICS AND EMPLOYEE RECORDS

541612EPM - EMPLOYEE PERFORMANCE MANAGEMENT

541612ER - EMPLOYEE RELATIONS

541612HC - AGENCY HUMAN CAPITAL STRATEGY, POLICY AND OPERATIONS

56131 - TALENT ACQUISITION

611430TD - TALENT DEVELOPMENT

541611 - MANAGEMENT AND FINANCIAL CONSULTING, ACQUISITION AND GRANTS MANAGEMENT SUPPORT, AND BUSINESS PROGRAM AND PROJECT MANAGEMENT SERVICES

611430 - PROFESSIONAL AND MANAGEMENT DEVELOPMENT TRAINING

541990 - ALL OTHER PROFESSIONAL, SCIENTIFIC, AND TECHNICAL SERVICES (NON-IT)

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CUSTOMER INFORMATION

1a. Table of awarded special item numbers with appropriate cross-reference to item descriptions and awarded prices.

SIN Cooperative Purchasing SIN Title

54151S 54151SSTLOC Information Technology Professional Services 54151HEAL 54151HEALSTLOC Health Information Technology Services 54161 ------------------ Agency Human Capital Evaluation 541611W ------------------ Workforce Analytics and Employee Records 541612EPM ------------------ Employee Performance Management 541612ER ------------------ Employee Relations 541612HC ------------------ Agency Human Capital Strategy, Policy and Operations 56131 ------------------ Talent Acquisition 611430TD ------------------ Talent Development

541611 ------------------ Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

611430 ------------------ Professional and Management Development Training 541990 ------------------ All Other Professional, Scientific, and Technical Services (Non-IT) OLM OLMSTLOC Order-Level Materials (OLM’s)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply:

Please refer to our rates starting on page #47

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided.

If hourly rates are not applicable, indicate “Not applicable” for this item:

Please refer to page #5

2. Maximum Order:

SIN Maximum Order 54161 $1,000,000 541611W $1,000,000

541612EPM $1,000,000

541612ER $1,000,000

541612HC $1,000,000

54151S $500,000 541611 $1,000,000

SIN Maximum Order 56131 $1,000,000

611430TD $1,000,000

54151HEAL $500,000

611430 $1,000,000 541990 $1,000,000

OLM $250,000

3. Minimum Order: $100.00

4. Geographic coverage (delivery area) Domestic

5. Point of production (city, county, and State or foreign country):

1445 Research Blvd., Suite 301 Rockville, MD 20850

6. Discount from list prices or statement of net price: Government Net Prices (discounts already deducted)

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7. Quantity Discounts: None

8. Prompt Payment Terms: 1% 10, Net 30 Days from receipt of invoice or date of acceptance Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): Not Applicable

10a. Time of Delivery: To be determined by individual order, as negotiated by ordering activity and the contractor (number of calendar days).

10b. Expedited Delivery: Contact Contractor Items available for expedited delivery are noted in this price list.

10c. Overnight and 2-Day Delivery: Contact Contractor for availability.

10d. Urgent Requirements: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering agency, agencies are encouraged, if time permits, to contact mPower for the purpose of obtaining accelerated delivery. mPower shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering agency, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

11. F.O.B. Point: Destination

12a. Ordering Address: mPower, 1445 Research Blvd., Suite 301

Rockville, MD 20850

12b. Ordering Procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment Address: mPower, 1445 Research Blvd., Suite 301

Rockville, MD 20850 Attn: Mary Affeldt (mary.affeldt@mpower-inc.com)

14. Warranty Provision: Not Applicable

15. Export Packing Charges, if applicable: Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable):

Not Applicable

17. Terms and conditions of installation (if applicable): Not Applicable

18a. Terms and conditions of repair parts indicating date of parts, price lists and any discounts from list prices (if applicable):

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18b. Terms and conditions for any other services (if applicable):

19. List of service and distribution points (if applicable): Not Applicable

20. List of participating dealers (if applicable): Not Applicable

21. Preventative maintenance (if applicable): Not Applicable

22a. Special attributes such as environmental attributes

(e.g., recycled content, energy efficiency, and/or reduced pollutants):

Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/.

23. Unique Entity Identifier (UEI) Number: LHZVE8SD5JA8

24. mPower, Inc. is registered and active in the System for Award Management (SAM) database.

https://www.section508.gov/

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LABOR CATEGORY DESCRIPTIONS

* The following tables indicate the allowable substitutions of education and experience which may be used to allow a specific individual to meet job description requirements.

Experience Substitutions:

H.S. Diploma/GED* + 2 years additional experience Equals Associates Degree/Tech. Institute Degree (AS) Associate’s/Tech. Institute Degree + 2 years additional experience Equals Bachelors Degree

Bachelors Degree + 2 years additional experience Equals Masters Degree Masters Degree + 4 years additional experience Equals Ph.D.

Education Substitutions:

A Ph.D. may be substituted for four (4) years of required experience for positions requiring a Masters Degree A Masters Degree may be substituted for two (2) years of required experience with positions requiring a Bachelors Degree A Bachelors Degree may be substituted for two (2) years of required experience with positions requiring an Associates/Tech. Institute Degree An Associates/ Tech. Institute Degree may be substituted for two (2) years of required experience with positions requiring a High School Diploma/GED

54151S - IT PROFESSIONAL SERVICES

Analyst I

Functional Responsibility: Assists in applying common best practices for the agency to support the government stakeholders using a knowledge base to create conceptual business models and to identify relevant issues and considerations to make holistically informed operational decisions. Assesses the operational and functional baseline of an engagement while ensuring the organizational needs are being addressed. Typical areas addressed include Human Resources, Finance, Supply, and Operations. Identifies information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals.

Supports the development of functional area strategies.

Minimum Education: Associates Minimum Years of Experience: 2

Applications Programmer III

Functional Responsibility: Evaluates and modifies moderately complex applications programs working from detailed specifications. Codes, tests, debugs, documents, and maintains applications. Works on most phases of applications programming activities.

Minimum Education: Bachelors Minimum Years of Experience: 8

Director

Functional Responsibility: Demonstrates high-level IT technical and business expertise. Communicates program strategy, direction, status, and project issues with senior management and leadership. Analyzes the IT technical needs of different departments and determines ways to meet business objectives by modifying existing or developing new information processing systems. Establishes, plans, and administers the overall policies and goals. Manages the research and selection of resources, which may include financial and human resources, IT

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equipment, applications, and supplies. Confers with project personnel to provide technical advice and to resolve issues. Creates functional strategies and specific objectives and develops budgets/policies/procedures to support the functional infrastructure.

Minimum Education: Bachelors Minimum Years of Experience: 11

Help Desk Specialist Level 4

Functional Responsibility: Provides help desk support to end users by identifying, troubleshooting, and resolving routine technical issues of moderate complexity. Provides support to end users for computer, operating system, application, system, device, access, and hardware issues for all types of computer systems. Documents, tracks, and monitors the technical issue using applicable systems and tools. Responds to telephone, email, and online requests for technical support. May configure and image hardware devices. Serves as a point of escalation to less experienced help desk staff. Will assist with training less experienced help desk staff.

Minimum Education: Associates Minimum Years of Experience: 2

Help Desk Specialist Level 5

Functional Responsibility: Identifies, researches, and resolves the most complex technical problems. Provides support to end users for computer, application, system, device, access, and hardware issues. Documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email, and online requests for technical support. In addition, coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members.

Minimum Education: Associates Minimum Years of Experience: 8

IS and Cyber Security Analyst II

Functional Responsibility: Creates procedures for data access, protection, and backup. Designs, implements, and enforces security policies that protect systems and data from access by unauthorized users. Reviews changes to information systems to ensure compliance with security standards. Investigates security violations and modifies procedures to prevent future incursions. May contribute to moderately complex aspects of a project.

Minimum Education: Bachelors Minimum Years of Experience: 2

Network Administrator III

Functional Responsibility: Responsible for daily administration of a network/server environment. Installs, configures, and maintains system software. Monitors network performance, troubleshoots issues, and deploys solutions. Plans and implements upgrades, patches, and installation of new applications and equipment. Creates and maintains a disaster recovery, security and backup and restore plan. May assist with evaluating new technologies to optimize network efficiency and performance.

Minimum Education: Bachelors Minimum Years of Experience: 6

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Program Analyst I

Functional Responsibility: Assists in providing analytical services required to administer programs throughout all phases of business or information technology system requirements, organizational performance, and implementation. Analyzes and reviews budget, schedule, and other program resources. Identifies resource shortfalls and makes corrective recommendations. Participates in analysis sessions to provide program requirements. Reviews the business, functions, and resources to ensure the requirements meet the program needs. Considers alternatives and develops recommendations. Identifies, communicates, and resolves risks.

Identifies and resolves issues to eliminate or mitigate the occurrence of consequences that may impact the success of the project. Researches and analyzes resource material, organizational performance, and implementation in an information technology environment Minimum Education: Bachelors Minimum Years of Experience: 3

Server Administrator II

Functional Responsibility: Monitors server performance and mail routing. Administers and maintains the organization's email system(s). Provides first-level telephone support and troubleshoots issues. Creates user accounts and maintains security levels on databases. In addition, monitors existing messaging infrastructure and server usage, ensuring proper working order. Provides recommendations and plans for improvements to email network. May document internal policies or develop training for end-users.

Minimum Education: Bachelors Minimum Years of Experience: 2

Subject Matter Expert III

Functional Responsibility: Expert in single or multiple technical disciplines. Provides expert knowledge and insight in specific areas of technology. Works with organization to establish and maintain information technology initiatives according to industry best practices. Plans and performs research, design assessment, development, integration, and other assignments in a specific technical area where subject matter expertise is required. May supervise broad team of analysts and/or SMEs. Responsible for moderately complex project and/or program areas. May perform other duties, as assigned.

Minimum Education: Bachelors Minimum Years of Experience: 5

Subject Matter Expert IV

Functional Responsibility: Expert in single or multiple technical disciplines. Provides expert knowledge and insight in specific areas of technology. Works with organization to establish and maintain information technology initiatives according to industry best practices. Plans and performs research, design assessment, development, integration, and other assignments in a specific technical area where subject matter expertise is required. May supervise broad team of analysts and/or SMEs. Responsible for complex project and/or program areas. May perform other duties, as assigned.

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Subject Matter Expert V

Functional Responsibility: Expert in single or multiple technical disciplines. Provides expert knowledge and insight in specific areas of technology. Works with organization to establish and maintain information technology initiatives according to industry best practices. Plans and performs research, design assessment, development, integration, and other assignments in a specific technical area where subject matter expertise is required. May supervise broad team of analysts and/or SMEs. Responsible for highly complex project and/or program areas. May perform other duties, as assigned.

Minimum Education: Bachelors Minimum Years of Experience: 10

Systems Administrator I

Functional Responsibility: Assists with the daily activities of configuration and operation of systems which may be mainframe, mini, or client/ server based. Assists with the optimizing of system operation and resource utilization and performs system capacity analysis and planning. Provides assistance to users in accessing and using business systems.

Minimum Education: Bachelors Minimum Years of Experience: 3

Systems Administrator II

Functional Responsibility: Performs the daily activities of configuration and operation of systems which may be mainframe, mini, or client/ server based. Performs the optimizing of system operation and resource utilization and performs system capacity analysis and planning. Provides assistance to users in accessing and using business systems.

Minimum Education: Bachelors Minimum Years of Experience: 5

Systems Administrator III

Functional Responsibility: Maintains and supports the integrity of the operating system environment and various computer systems. Administers, installs and troubleshoots a variety of operating systems. Performs systems maintenance tasks, such as systems back-up recovery, and file maintenance. Schedules installs, and tests system software upgrades. Configures software and resolves technical problems. Monitors and maintains software licensing and maintenance agreements.

Minimum Education: Bachelors Minimum Years of Experience: 6

Technical Consultant

Functional Responsibility: Resolves highly complex technical issues and conducts advanced research. Provides expert consultation in one or more areas for the design, development, and implementation of technical products and systems. Has extensive engineering knowledge and is considered an expert in one or more engineering specialties. Recommends alterations to development and design to improve quality of products and/or procedures. Works on advanced and complex technical projects or business issues requiring state of the art technical or industry knowledge. Works autonomously. Goals are generally communicated in solution or project goal terms. May fill a leadership role for the work group through knowledge in the area of specialization.

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Minimum Education: Bachelors Minimum Years of Experience: 5

Web Applications Developer IV

Functional Responsibility: Troubleshoots and solves software issues. Responsible for designing, developing, testing, implementing, and maintaining web-based application systems, such as user interface, e-commerce applications, or site animation. Analyzes and integrates new web products and/or technologies with existing web applications to improve the web design and application functionality. Researches technical problems and suggests improvements for web applications. In addition, knowledge about one or multiple commonly used web developing languages (e.g., HTML, Java, PHP, JSP, ASP.NET, Python, AJAX) is necessary.

Minimum Years of Experience: 10

54151HEAL - HEALTH INFORMATION TECHNOLOGY (IT)

Health IT Analyst I

Functional Responsibility: Assists in applying common best practices for the health-related agency to support the government stakeholders using a knowledge base to create conceptual business models and to identify relevant issues and considerations to make holistically informed operational decisions. Assesses the operational and functional baseline of an engagement while ensuring the organizational needs are being addressed. Typical areas addressed include Human Resources, Finance, Supply, and Operations. Identifies information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals.

Supports the development of functional area strategies.

Minimum Education: Associates Minimum Years of Experience: 2

Health IT Clinical Applications Programmer III

Functional Responsibility: Evaluates and modifies moderately complex health IT and or clinical applications programs working from detailed specifications. Codes, tests, debugs, documents, and maintains applications.

Works on most phases of applications programming activities.

Minimum Education: Bachelors Minimum Years of Experience: 8

Health IT Facilitator II

Functional Responsibility: Conducts needs analysis and resource allocation studies to determine most effective use of resources. Enables health-related organization to achieve greater flexibility and attain competitive advantages by leveraging its human capital and/or technology. Makes recommendations to management based on research. Assists group members in developing information system specifications and functionality.

Demonstrates expertise in a variety of the field's concepts, practices, and procedures. Typically reports to top management. Ensures that project/department milestones/goals are met and adhere to approved budgets.

Possesses extensive knowledge of the function and department processes.

Minimum Years of Experience: 4

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Health IT Help Desk Specialist Level 1

Functional Responsibility: Identifies, researches, and resolves routine technical problems, and health IT data or systems in support of systems of low complexity. Provides support to end users for basic computer, application, system, device, access, and hardware issues. Documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email, and online requests for technical support. In addition, may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users.

Minimum Education: High School Minimum Years of Experience: 1

Health IT Help Desk Specialist Level 2

Functional Responsibility: Identifies, researches, and resolves routine technical problems, and health IT data or systems of low complexity. Provides support to end users for basic computer, application, system, device, access, and hardware issues. Documents, tracks, and monitors the problem using applicable systems and tools.

Responds to telephone, email, and online requests for technical support. In addition, may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users.

Minimum Education: High School Minimum Years of Experience: 2

Health IT Help Desk Specialist Level 3

Functional Responsibility: Identifies, researches, and resolves technical problems, and health IT data or systems of moderate complexity. Provides support to end users for computer, application, system, device, access, and hardware issues. Documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email, and online requests for technical support. In addition, may coordinate with other teams or departments to resolve user problems.

Minimum Education: Associates Minimum Years of Experience: 1

Health IT Help Desk Specialist Level 4

Functional Responsibility: Identifies, researches, and resolves technical problems, and health IT data or systems of moderate complexity. Provides support to end users for computer, application, system, device, access, and hardware issues. Documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email, and online requests for technical support. In addition, may coordinate with other teams or departments to resolve user problems.

Minimum Education: Associates Minimum Years of Experience: 2

Health IT Help Desk Specialist Level 5

Functional Responsibility: Identifies, researches, and resolves the most complex technical problems and health IT data or systems. Provides support to end users for computer, application, system, device, access, and hardware issues. Documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email, and online requests for technical support. In addition, coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members.

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Minimum Education: Associates Minimum Years of Experience: 8

Health IT/IS and Cyber Security Analyst II

Functional Responsibility: Creates procedures for data access, protection, and backup. Designs, implements, and enforces security policies that protect health IT systems and data from access by unauthorized users. Reviews changes to information systems to ensure compliance with security standards. Investigates security violations and modifies procedures to prevent future incursions. May contribute to moderately complex aspects of a project.

Minimum Education: Bachelors Minimum Years of Experience: 2

Health IT Network Administrator III

Functional Responsibility: Responsible for daily administration of a network/server environment. Installs, configures, and maintains system software supporting health IT data or systems. Monitors network performance, troubleshoots issues, and deploys solutions. Plans and implements upgrades, patches, and installation of new applications and equipment. Creates and maintains a disaster recovery, security and backup and restore plan. May assist with evaluating new technologies to optimize network efficiency and performance.

Minimum Education: Bachelors Minimum Years of Experience: 6

Health IT Program Analyst I

Functional Responsibility: Assists in providing analytical consultative services required to administer health-related programs throughout all phases of business or system requirements, organizational performance, and implementation. Analyzes and reviews budget, schedule, and other program resources. Identifies resource shortfalls and makes corrective recommendations. Participates in analysis sessions to provide program requirements. Reviews the business, functions, and resources to ensure the requirements meet the program needs. Considers alternatives and develops recommendations. Identifies, communicates, and resolves risks.

Identifies and resolves issues to eliminate or mitigate the occurrence of consequences that may impact the success of the project. Researches and analyzes resource material.

Minimum Education: Bachelors Minimum Years of Experience: 3

Health IT Server Administrator II

Functional Responsibility: Monitors server performance and mail routing. Administers and maintains the organization's email system(s) supporting a health IT organization. Provides first-level telephone support and troubleshoots issues. Creates user accounts and maintains security levels on databases. In addition, monitors existing messaging infrastructure and server usage, ensuring proper working order. Provides recommendations and plans for improvements to e-mail network. May document internal policies or develop training for end-users.

Minimum Years of Experience: 2

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Health IT Subject Matter Expert III

Functional Responsibility: Plans and performs research, design assessment, development, integration, and other assignments in a specific health IT technical area. May supervise broad team of analysts and/or SMEs.

Responsible for moderately complex project and/or program areas. May perform other duties, as assigned.

Minimum Education: Bachelors Minimum Years of Experience: 5

Health IT Subject Matter Expert IV

Functional Responsibility: Plans and performs research, design assessment, development, integration, and other assignments in a specific health IT technical area. May supervise broad team of analysts and/or SMEs.

Responsible for complex project and/or program areas. May perform other duties, as assigned.

Minimum Education: Bachelors Minimum Years of Experience: 6

Health IT Subject Matter Expert V

Functional Responsibility: Designs and leads research, design assessment, development, integration, and other assignments in a specific health IT technical area. May direct and lead broad team of analysts and/or SMEs.

Responsible for highly complex project and/or program areas. May perform other duties, as assigned.

Minimum Education: Bachelors Minimum Years of Experience: 10

Health IT Systems Administrator III

Functional Responsibility: Maintains and supports the integrity of the operating system environment and various computer systems in a health IT environment. Administers, installs and troubleshoots a variety of Operating systems. Performs systems maintenance tasks, such as systems back-up recovery, and file maintenance.

Schedules installs, and tests system software upgrades. Configures software and resolves technical problems.

Monitors and maintains software licensing and maintenance agreements.

Minimum Education: Bachelors Minimum Years of Experience: 6

Health IT Systems Engineer I

Functional Responsibility: Plans and builds an organization's health IT systems infrastructure. Implements, modifies, and designs information system. Monitors the performance of health IT systems. Works on projects/matters of limited complexity in a support role.

Minimum Education: Associates Minimum Years of Experience: 1

Health IT Web Applications Developer IV

Functional Responsibility: Troubleshoots and solves software issues for and health IT web applications or web systems. Responsible for designing, developing, testing, implementing, and maintaining web- based application systems, such as user interface, e-commerce applications, or site animation. Analyzes and integrates new web products and/or technologies with existing web applications to improve the web design and application

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functionality. Researches technical problems and suggests improvements for web applications. In addition, knowledge about one or multiple commonly used web developing languages (e.g., HTML, Java, PHP, JSP, ASP.NET, Python, AJAX) is necessary.

54161 - AGENCY HUMAN CAPITAL EVALUATION

HC Evaluation Analyst I

Functional Responsibility: Analyzes data and statistics for trends and patterns with attention to human capital functional areas. Assists in applying common best practices for the agency to support the government stakeholders using a knowledge base to create conceptual business models and to identify relevant issues and considerations to make holistically informed Human Capital Management decisions pertaining to human capital evaluations. Typical areas addressed include Human Capital Management Systems, Resources, Finance, Supply, and Operations. Identifies gaps, inadequacies and/or deficiencies that affect the functional area's ability to support/meet organizational goals.

Minimum Education: Associates Minimum Years of Experience: 2

HC Evaluation Executive Coach, Senior

Functional Responsibility: Provides expertise in support of program and project operations by conducting individual leadership and executive coaching. Meets with clients, clarifying their specific objectives and developing a human capital evaluation strategy. Conducts coaching in person or via conference calls, email support, etc. Maintains senior-level responsibility for understanding, planning, and presenting business consulting solutions to identify and implement improvements. Conducts ongoing evaluations and uses assessment results achieved across human capital management systems and activities to develop and articulate goals in meeting the client's human capital business objectives while maintaining business and mission objectives.

Minimum Education: Masters Minimum Years of Experience: 8

HC Evaluation Executive Consultant, Senior

Functional Responsibility: Uses evaluation and assessment results achieved across Human Capital Management systems and activities to provide strategic advisory services and consultations and to address complex management and organizational problems across a wide variety of client environments and settings. Generates innovative approaches to address business problems. Ensures that appropriate structure is in place to support innovation and lasting change. Deploys primary management and organizational tools and techniques, such as organizational assessment, strategic planning, and leadership development to address organizational challenges and maximize productivity. Able to conceptualize and direct consulting engagements and to represent company to C-suite client personnel and decision-makers. Able to direct Senior Consultants in all aspects of project execution and client management.

Minimum Education: Masters Minimum Years of Experience: 7

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HC Evaluation Executive Liaison

Functional Responsibility: Liaises between two or more organizations to communicate and coordinate their human capital management systems and activities by serving as an official go-between for senior officials of organizations involved. Communicates human capital information and industry best practices to decision makers. Leads and/or participates on committees or project teams to support human capital evaluation objectives and goals. Generates insights based on field interactions with the organization’s resources and stakeholders.

Minimum Education: Bachelors Minimum Years of Experience: 6

HC Evaluation Facilitator I

Functional Responsibility: Provides facilitation and related decision support and learning services to clients engaging in human capital evaluations. Leads and coordinates meetings with individuals or diverse teams and groups with common and divergent interests. Conducts needs analysis and resource allocation studies and assesses results achieved across human capital management systems to determine most effective use of resources. Enables organization to achieve greater flexibility and attain competitive advantages by leveraging its human capital and/or technology. Makes recommendations to management based on research and evaluations.

Translates organizational needs into functional requirements. With guidance, provides facilitation to elicit, analyze, and document business requirements for project proposals.

Minimum Education: Bachelors Minimum Years of Experience: 3

HC Evaluation Facilitator II

Functional Responsibility: Provides facilitation and related decision support and learning services to clients engaging in human capital evaluations. Leads and coordinates meetings with individuals or diverse teams and groups with common and divergent interests. Conducts needs analysis and resource allocation studies and assesses results achieved across human capital management systems to determine most effective use of resources. Enables organization to achieve greater flexibility and attain competitive advantages by leveraging its human capital and/or technology. Makes recommendations to management based on research and evaluations.

Translates organizational needs into functional requirements. Provides facilitation to elicit, analyze, and document business requirements for project proposals. Possess extensive knowledge of the function and department processes.

Minimum Education: Bachelors Minimum Years of Experience: 4

HC Evaluation Program Analyst I

Functional Responsibility: Assists in providing analytical services required to administer human capital evaluation programs throughout all phases of business requirements, organizational performance and implementation.

Analyzes and reviews budget, schedule, and other program resources. Identifies resource shortfalls and makes corrective recommendations. Participates in analysis sessions to provide program requirements. Reviews the business, functions, and resources to ensure the requirements meet the program needs. Considers alternatives and develops recommendations. Identifies, communicates, and resolves risks. Identifies and resolves issues to eliminate or mitigate the occurrence of consequences that may impact the success of the project. Researches and analyzes resource material.

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Minimum Education: Bachelors Minimum Years of Experience: 3

HC Evaluation Program Analyst II

Functional Responsibility: Provides analytical services required to administer human capital evaluation programs throughout all phases of business requirements, organizational performance, and implementation. Analyzes and reviews budget, schedule, and other program resources. Identifies resource shortfalls and makes corrective recommendations. Participates in analysis sessions to provide program requirements. Reviews the business, functions, and resources to ensure the requirements meet the program needs. Considers alternatives and develops recommendations. Identifies, communicates, and resolves risks. Identifies and resolves issues to eliminate or mitigate the occurrence of consequences that may impact the success of the project. Researches and analyzes resource material. Monitors tests, reviews results, and identify project issues.

Minimum Education: Bachelors Minimum Years of Experience: 4

HC Evaluation Project Manager

Functional Responsibility: Responsible for assisting in all aspects of project performance including coordinating and monitoring the scheduling, pricing, and technical performance of human capital evaluation programs.

Negotiates and prepares contracts by considering the financial conditions, resources, and contractual requirements. Develops new business and expands product line. Ensures adherence to master plans and schedules, develops solutions to program problems, and directs work of incumbents assigned to program from various departments. Ensures projects are completed on time and within budget. Acts as advisor to program team regarding projects, tasks, and operations. Prepares proposals to win new programs. Manages subordinate staff in the day-to-day performance of their jobs. Ensures that project/department milestones/goals are met and adhering to approved budgets. Possesses extensive knowledge of the department function and processes.

Minimum Education: Bachelors Minimum Years of Experience: 2

HC Evaluation Subject Matter Expert III

Functional Responsibility: Works with organizations to develop human capital evaluation strategies. Provides expert knowledge, evaluation and analysis of highly specialized human capital management systems and activities and operational environments, executive level projects, and implementation advice on moderately complex problems that require an appropriate level of knowledge of the subject matter for effective implementation. Applies principles, methods, and knowledge of the functional area of capability to meet specific task order requirements and to solve difficult and narrowly defined human capital problems. Assists and leads other team members with analysis and evaluation and with the preparation of recommendations for change management, resource optimization, development, and to support holistically informed human capital management decisions. Assists with change management activities.

Minimum Education: Bachelors Minimum Years of Experience: 5

HC Evaluation Subject Matter Expert IV

Functional Responsibility: Works with organizations to develop human capital evaluation strategies. Provides

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expert knowledge, thought leadership, evaluation and analysis of highly specialized human capital management systems and activities and operational environments, executive level projects, and implementation advice on complex problems that require an appropriate level of knowledge of the subject matter for effective implementation. Applies principles, methods, and knowledge of the functional area of capability to meet specific task order requirements and to solve difficult and narrowly defined human capital problems. Assists and leads other team members with analysis and evaluation and with the preparation of recommendations for change management, resource optimization, development, and to support holistically informed human capital management decisions. Supports change management activities.

Minimum Education: Bachelors Minimum Years of Experience: 6

HC Evaluation Subject Matter Expert V

Functional Responsibility: Works with organizations to develop human capital evaluation strategies. Provides expert knowledge, thought leadership, evaluation and analysis of highly specialized human capital management systems and activities and operational environments, executive level projects, and implementation advice on highly complex problems that require an appropriate level of knowledge of the subject matter for effective implementation. Applies principles, methods, and knowledge of the functional area of capability to meet specific task order requirements and to solve exceptionally difficult and narrowly defined human capital problems.

Assists and leads other team members with analysis and evaluation. Presents recommendations for change management, resource optimization, development, and to support holistically informed human capital management decisions. Leads change management activities.

541611W - WORKFORCE ANALYTICS AND EMPLOYEE RECORDS

Workforce Analytics Analyst I

Functional Responsibility: Analyzes data and statistics for trends and patterns with attention to workforce analytics and reporting. Assists in applying common best practices for the agency to support the government stakeholders using a knowledge base to create conceptual business models and to identify relevant issues and considerations to make holistically informed human capital management decisions pertaining to workforce and performance analytics and reporting, etc. Assesses the operational and functional baseline of an engagement while ensuring the organizational needs are being addressed. Typical areas addressed include Human Resources, Finance, Supply, and Operations. Identifies gaps, inadequacies and/or deficiencies that affect the functional area's ability to support/meet organizational goals. Supports the development of workforce analytics and performance functional area strategies.

Minimum Education: Associates Minimum Years of Experience: 2

Workforce Analytics Director

Functional Responsibility: Directs the strategic and operational integration of workforce analytics and related functions. Directs workforce performance and evaluation projects and the implementation of HR metrics to measure the HR performance against business priorities. Analyzes the needs of different departments and determines ways to meet business objectives. Establishes, plans, and administers the overall policies and goals.

Manages the research and selection of resources, which may include human resources, IT equipment, 47QTCA22D001A 17 applications, and supplies. Creates functional strategies and specific objectives and develops budgets/policies/procedures to support the functional infrastructure.

Minimum Education: Bachelors Minimum Years of Experience: 11

Workforce Analytics Executive Liaison

Functional Responsibility: Liaises between two or more organizations to communicate and coordinate their workforce and performance analytics and reporting activities by serving as an official go-between for senior officials of organizations involved. Communicates complex workforce information, performance data and industry best practices to decision makers. Leads and/or participates on committees or project teams to support workforce analytics and performance metrics objectives and goals. Generates insights based on field interactions with the organization’s resources and stakeholders.

Minimum Education: Bachelors Minimum Years of Experience: 6

Workforce Analytics Executive Liaison Senior

Functional Responsibility: Liaises between two or more organizations to communicate and coordinate their complex workforce and performance analytics and reporting activities by serving as an official go- between for senior officials of organizations involved. Communicates complex workforce information, performance data and industry best practices to decision makers. Leads and/or participates on committees or project teams to support workforce analytics and performance metrics objectives and goals. Generates insights based on field interactions with the organization’s resources and stakeholders. Minimum Education: Masters Minimum Years of Experience: 9

Workforce Analytics Facilitator I

Functional Responsibility: Provides facilitation and related decision support and learning services to clients engaging in workforce analysis and performance reporting. Leads and coordinates meetings with individuals or diverse teams and groups with common and divergent interests. Conducts needs analysis and resource allocation studies and assesses results achieved across human capital management systems to determine most effective use of resources. Utilizes workforce analytics and reporting to enable organization to achieve greater flexibility and attain competitive advantages. Makes recommendations to management based on research.

Assists group members in developing system specifications and functionality by translating organizational needs into functional requirements. With guidance, provides facilitation to ensure that project/department milestones/goals are met and adhere to approved budgets.

Minimum Education: Bachelors Minimum Years of Experience: 3

Workforce Analytics Facilitator II

Functional Responsibility: Provides facilitation and related decision support and learning services to clients engaging in workforce analysis and performance reporting. Leads and coordinates meetings with individuals or diverse teams and groups with common and divergent interests. Conducts needs analysis and resource allocation studies and assesses results achieved across Human Capital Management systems to determine most effective use of resources. Utilizes workforce analytics and reporting to enable organization to achieve greater

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flexibility and attain competitive advantages. Makes recommendations to management based on research.

Assists group members in developing system specifications and functionality by translating organizational needs into functional requirements. Provides facilitation to ensure that project/department milestones/goals are met and adhere to approved budgets. Possess extensive knowledge of the function and department processes.

Minimum Education: Bachelors Minimum Years of Experience: 4

Workforce Analytics Program Analyst I

Functional Responsibility: Assists in providing workforce and performance analytical services required to administer programs throughout all phases of business requirements organizational performance and implementation. Analyzes and reviews workforce and performance data, budget, schedule, and other program resources. Identifies resource shortfalls and makes corrective recommendations. Participates in analysis sessions to provide program requirements. Reviews the business, functions, and resources to ensure the requirements meet the program needs. Considers alternatives and develops recommendations. Identifies, communicates, and resolves risks. Identifies and resolves issues to eliminate or mitigate the occurrence of consequences that may impact the success of the project. Researches and analyzes resource material.

Minimum Education: Bachelors Minimum Years of Experience: 3

Workforce Analytics Program Analyst II

Functional Responsibility: Provides workforce and performance analytical services required to administer programs throughout all phases of business requirements, organizational performance, and implementation.

Analyzes and reviews workforce and performance data, budget, schedule, and other program resources.

Identifies resource shortfalls and makes corrective recommendations. Participates in analysis sessions to provide program requirements. Reviews the business, functions, and resources to ensure the requirements meet the program needs. Considers alternatives and develops recommendations. Identifies, communicates, and resolves risks. Identifies and resolves issues to eliminate or mitigate the occurrence of consequences that may impact the success of the project. Researches and analyzes resource material. Monitors tests, reviews results, and identify project issues.

Minimum Education: Bachelors Minimum Years of Experience: 4

Workforce Analytics Project Manager

Functional Responsibility: Responsible for assisting in all aspects of project performance including coordinating and monitoring the scheduling, pricing, and technical performance of company programs involving workforce and performance analytics, etc. Negotiates and prepares contracts by considering the financial conditions, resources, and contractual requirements. Develops new business and expands product line. Ensures adherence to master plans and schedules, develops solutions to program problems, and directs work of incumbents assigned to program from various departments. Ensures projects are completed on time and within budget. Acts as advisor to program team regarding projects, tasks, and operations. Prepares proposals to win new programs.

Manages subordinate staff in the day-to-day performance of their jobs. Ensures that project/department milestones/goals are met and adhering to approved budgets. Possesses extensive knowledge of the department function and processes.

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Minimum Years of Experience: 2

Workforce Analytics Subject Matter Expert III

Functional Responsibility: Works with organizations to support workforce analytics and performance objectives.

Provides expert knowledge and workforce and performance analysis of highly specialized human capital management issues and operational environments, executive level projects, and implementation advice on moderately complex problems that require an appropriate level of knowledge of the subject matter for effective implementation.