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GENERAL SERVICES ADMINISTRATION
Federal Supply Service Authorized Federal Supply Schedule Price List
On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system.
The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.
Multiple Award Schedule FSC Group: Information Technology; Office Management; Professional Services FSC Class: D399, R410, R499, U008 For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov
Contract Number: 47QTCA22D000V Contract Period: October 18, 2021 through October 17, 2026
Price list current as of Modification: #P-0009 effective 08/8/2024
| Contractor: | Leading Solutions, LLC | |
| Address: | | 3371 West Vine Street, Suite 201; Kissimmee, FL 34741 |
| Telephone: | 407-201-5727 | |
| Website: | www.leadingsolutions-llc.com | |
| Contract Administration: | Wendy Lichtenstein | |
| E-mail: | wll@leadingsolutions-llc.com | |
| Business Size: | Small Business; | Service-Disabled Veteran-Owned Small Business (SDVOSB); and Women-Owned Small Business (WSOB) |
Critical Information Specific to Schedule # 70– Information Technology, Software & Services Solicitation FCIS-JB-980001B (Refresh # 47)
CUSTOMER INFORMATION
| 1a. | Table of Awarded Special Item Number: |
| SINs |
| SIN Title |
| 54151S |
| Information Technology Professional Services |
| 561110 |
| Office Administrative Services |
| 541420 |
| Engineering Systems Design and Integration Services |
| 611710 |
| Educational Support Services |
| 541611 |
| Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services |
| 611430 |
| Professional and Management Development Training Services |
| OLM |
| Order-Level Materials (OLMs) |
| 1b. | Lowest Priced Model Number and Price for Each SIN. |
| SINs |
| Labor Category |
| Rate |
| 54151S |
| Help Desk Specialist II |
| $42.20 |
| 561110 |
| Receptionist |
| $21.03 |
| 541420 |
| CAD Operator III |
| $28.77 |
| 611710 |
| Technical Instructor |
| $34.11 |
| 541611 |
| Business Specialist II |
| $54.53 |
| 1c. | Hourly Rates: See page 3 for hourly rates and descriptions. |
| 2. | Maximum order: |
| SINs |
| Maximum Order |
| 3. | Minimum order: $100.00 |
| 4. | Geographic coverage (delivery area): Domestic |
| 5. | Points of production: Same as Contractor Address |
| 6. | Discount from list prices: Government Net Prices |
| 7. | Quantity discounts: None |
| 8. | Prompt payment terms: No prompt payment discount provided. Payment is Net 30 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. |
| 9. | Foreign Items: None |
| 10a. | Time of Delivery: Contact Contractor or To Be Determined at the Task Order level |
| 10b. | Expedited Delivery: Contact Contractor or To Be Determined at the Task Order level |
| 10c. | Overnight and 2-day delivery: Contact Contractor or To Be Determined at the Task Order level. The schedule customer may contact the Contractor for rates for overnight and 2-day delivery. |
| 10d. | Urgent Requirements: Contact Contractor or To Be Determined at the Task Order level |
| 11. | F.O.B. Points: Destination |
| 12a. | Ordering Address: 3371 West Vine Street, Suite 201, Kissimmee, FL 34741 |
| 12b. | Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s), are found in Federal Acquisition Regulation (FAR) 8.405-3. |
| 13. | Payment address: 3371 West Vine Street, Suite 201, Kissimmee, FL 34741 |
| 14. | Warranty provision: Standard commercial warranty |
| 15. | Export Packing Charges: Not Applicable |
| 16. | Terms and conditions of rental, maintenance, and repair: Not Applicable |
| 17. | Terms and conditions of installation: Not Applicable |
| 18a. | Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices: Not Applicable |
| 18b. | Terms and conditions for any other services: Not Applicable |
| 19. | List of service and distribution points: Not Applicable |
| 20. | List of participating dealers: Not Applicable |
| 21. | Preventive maintenance: Not Applicable |
| 22a. | Special Attributes such as environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants: Not Applicable |
| 22b. | Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services standards can be found at: www.Section508.gov/ (As Applicable) |
| 23. | Unique Entity Identifier (UEI): Y455QW4UURA4 |
| 24. | Notification Regarding Registration in System for Award Management (SAM) Database: Contractor has an Active Registration in the SAM database. |
Authorized Pricelist
| SIN |
| Labor Category |
| YEAR 1 |
10/18/2021 – 10/17/2022
YEAR 2
10/18/2022 – 10/17/2023
YEAR 3
10/18/2023 – 10/17/2024
YEAR 4
10/18/2024 – 10/17/2025
YEAR 5
10/18/2025 – 10/17/2026
| 54151S |
| Web Server Administrator |
| $74.06 |
| $75.76 |
| $95.93 |
| $95.93 |
| $95.93 |
| 54151S |
| Cyber Security Engineer II |
| $87.23 |
| $89.23 |
| $147.69 |
| $147.69 |
| $147.69 |
| 54151S |
| IT Systems Administrator II |
| $47.63 |
| $48.73 |
| $71.92 |
| $71.92 |
| $71.92 |
| 54151S |
| Computer Programmer 2 |
| $54.11 |
| $55.36 |
| $60.99 |
| $60.99 |
| $60.99 |
| 54151S |
| Computer Programmer 1 |
| $42.76 |
| $43.75 |
| $50.72 |
| $50.72 |
| $50.72 |
| 54151S |
| Systems Engineer 2 |
| $52.12 |
| $53.31 |
| $113.91 |
| $113.91 |
| $113.91 |
| 54151S |
| Help Desk Specialist II |
| $42.20 |
| $43.17 |
| $49.25 |
| $49.25 |
| $49.25 |
| 54151S |
| IT Specialist II |
| $71.08 |
| $72.72 |
| $74.66 |
| $74.66 |
| $74.66 |
| 54151S |
| Media Specialist III |
| $52.09 |
| $53.28 |
| $56.36 |
| $56.36 |
| $56.36 |
| 561110 |
| Administrative Assistant I |
| $29.69 |
| $30.38 |
| $43.58 |
| $43.58 |
| $43.58 |
| 561110 |
| Administrative Assistant II |
| $33.52 |
| $34.30 |
| $56.84 |
| $56.84 |
| $56.84 |
| 561110 |
| Administrative Assistant III |
| $35.39 |
| $36.20 |
| $39.78 |
| $39.78 |
| $39.78 |
| 561110 |
| Administrative Assistant IV |
| $44.05 |
| $45.06 |
| $76.47 |
| $76.47 |
| $76.47 |
| 561110 |
| Executive Assistant |
| $34.27 |
| $35.06 |
| $52.15 |
| $52.15 |
| $52.15 |
| 561110 |
| Receptionist |
| $21.03 |
| $21.51 |
| $34.12 |
| $34.12 |
| $34.12 |
| 561110 |
| Data Entry Operator I |
| $22.64 |
| $23.16 |
| $30.93 |
| $30.93 |
| $30.93 |
| 561110 |
| Business Specialist II |
| $54.53 |
| $55.79 |
| $60.01 |
| $60.01 |
| $60.01 |
| 561110 |
| Librarian |
| $56.73 |
| $58.04 |
| $59.37 |
| $60.74 |
| $62.14 |
| 541420 |
| Engineering Technician VI |
| $47.32 |
| $48.40 |
| $94.64 |
| $94.64 |
| $94.64 |
| 541420 |
| CAD Operator III |
| $28.77 |
| $29.43 |
| $50.81 |
| $50.81 |
| $50.81 |
| 611710 |
| Logistics Specialist |
| $50.82 |
| $51.99 |
| $65.09 |
| $65.09 |
| $65.09 |
| 611710 |
| Instructional Systems Designer IV |
| $70.85 |
| $72.47 |
| $86.18 |
| $86.18 |
| $86.18 |
| 611710 |
| Training SME |
| $79.28 |
| $81.10 |
| $97.10 |
| $97.10 |
| $97.10 |
| 611710 |
| Lead Instructor/Facilitator |
| $46.22 |
| $47.28 |
| $87.62 |
| $87.62 |
| $87.62 |
| 611710 |
| Instructor/Facilitator |
| $45.37 |
| $46.42 |
| $78.90 |
| $78.90 |
| $78.90 |
| 611710 |
| Senior Writer/Editor |
| $56.49 |
| $57.79 |
| $96.08 |
| $96.08 |
| $96.08 |
| 611710 |
| Technical Instructor |
| $34.11 |
| $34.90 |
| $63.11 |
| $63.11 |
| $63.11 |
| 611710 |
| Technical Writer/Editor II |
| $45.21 |
| $46.26 |
| $60.82 |
| $60.82 |
| $60.82 |
| 611710 |
| Educational Support Services Project Manager |
| $80.37 |
| $82.23 |
| $100.05 |
| $100.05 |
| $100.05 |
| 541611 |
| Administrative Analyst |
| N/A |
| $56.78 |
| $58.09 |
| $59.43 |
| $60.80 |
| 541611 |
| Business Specialist II |
| N/A |
| $54.53 |
| $60.01 |
| $60.01 |
| $60.01 |
| 541611 |
| Strategic Planning Specialist |
| N/A |
| $60.00 |
| $78.12 |
$78.12
$78.12
| 541611 |
| Management Analyst |
| N/A |
| $62.56 |
| $78.77 |
| $78.77 |
| $78.77 |
| 541611 |
| Technical Writer III |
| N/A |
| $69.50 |
| $96.08 |
| $96.08 |
| $96.08 |
| 611430 |
| Site Lead |
| N/A |
| N/A |
| $48.93 |
| $48.93 |
| $48.93 |
| 611430 |
| Contract Manager |
| N/A |
| N/A |
| $75.84 |
| $75.84 |
| $75.84 |
| 611430 |
| Instructional Systems Designer II |
| N/A |
| N/A |
| $62.43 |
| $62.43 |
| $62.43 |
| 611430 |
| Technical Instructor Junior |
| N/A |
| N/A |
| $56.45 |
| 611430 |
| Senior Instructor |
| N/A |
| N/A |
| $91.25 |
| $91.25 |
| $91.25 |
| 611430 |
| Training SME |
| N/A |
| N/A |
| $97.10 |
| $97.10 |
| $97.10 |
| 611430 |
| Educational Support Services Project Manager |
| N/A |
| N/A |
| $100.05 |
| $100.05 |
| $100.05 |
Labor Category Descriptions Educational Equivalency/Substitution for All Labor Categories
Two (2) years of relevant experience may be substituted for an associate’s degree Four (4) years of relevant experience may be substituted for a bachelor’s degree Six (6) years of relevant experience may be substituted for a Master’s degree Eight (8) years of relevant experience may be substituted for a PhD
| SIN |
| Labor Category |
| Minimum Relevant Education/ Certification Level |
| Minimum Relevant Years of Experience |
| Functional Responsibility |
| 54151S |
| Web Server Administrator |
| Associate Degree |
| 5 years |
| Architecture high-performance, high-volume business critical systems using industry standard technologies and design patterns. Administers and oversees daily operation of internal or external websites, ensuring system is available for internet traffic. Resolves any encountered problems. Evaluates, develops, and maintains file servers and related systems, and monitors the usage of them. Manages security, system performance, and system backup. Reads technical manuals and brochures to determine equipment that meets establishment requirements. Enters diagnostic commands into computer to determine nature of problem and reads codes on screen to diagnose problem. Enters operating commands into computer to restart program. Records number of daily data communications transactions, number of problems, logs, and other statistics. Develops and writes procedures for installation, use, and solving problems of communications hardware and software. Assist in presenting to management recommendations related to purchasing and installing hardware, software, and telecommunications equipment. Establish and implement policies, procedures, and standards and ensures their conformance with information systems and company's objectives. Oversee and assist in installation of communications hardware. Perform minor equipment repairs or troubleshoot as needed. Deploy applications using web technologies. Design, develop and optimize Relational database management systems (RDBMS). |
| 54151S |
| Cyber Security Engineer II |
| Bachelor’s Degree |
| 5 years |
| Plans, develops, and implements proven high-tech solutions to increase security and defend against hacking, malware and ransomware, insider threats, and other types of cybercrimes. Oversees monitoring of computer networks, identifies security issues, and anticipates security breaches. Executes the installation and maintenance of security programs, plans, and software, including firewalls and data encryption programs. Assures protection of the organization's data and infrastructure by enabling the appropriate security controls. Investigates and analyzes security breaches and cyber security incidents to determine the source of the issues and assesses the damaged caused. Documents all parts of security incidents or breaches. Performs assessments and penetration tests to identify network and system vulnerabilities, troubleshoots security and network problems, determines the best way to avoid them, and responds to system or network security breaches. Oversees security technology and audit or intrusion systems. Develops and handles secure network solutions to protect against advanced persistent threats. Keeps abreast of industry security trends and developments, as well as applicable government regulations. |
| 54151S |
| IT Systems Administrator II |
| Bachelor’s Degree |
| 3 years |
| Perform basic systems security administration functions, including creating customer profiles and accounts, monitors and manages system resources, including CPU usage, disk usage, tape backup systems; performs systems backups and recovery procedures; writes or modifies basic scripts to resolve performance problems; maintains system documentation and logs; performs or assists in troubleshooting and diagnosing production problems; maintain network security authentication including IP telephony security, application security; administer secure links with public key encryption, anti-virus, user authentication; provide monitoring and primary response and intervention for information technology related security incidents and violations; keep current with new security and network monitoring technologies, applicable laws and regulations. Evaluates present applications used by the organization, and upgrades or enhances existing programs. Administers, develops, runs tests on, implements, and maintains operating system and related software. Establishes and implements standards for computer operations for compatibility between hardware and software, according to specifications and parameters. Troubleshoots and resolves software, operating system, and networking problems. Schedules, performs, and monitors system backups and, when necessary, performs data recoveries. Responsibilities differ from those of an Operating Systems Programmer in that the Systems Administrator is not responsible for altering operating system's software codes. Recommends hardware and software upgrades according to growth statistics and disk space forecasts. Schedules, plans, and performs system upgrades, including coordinating the transition from test to production environments. Schedules tasks using software support tools and scripts. Configures hardware, such as workstations, printers, servers, and tape devices. Provides technical support for system users. |
| 54151S |
| Computer Programmer 2 |
| Bachelor’s Degree |
| 4 years |
| Develop, modify, and maintain assigned programs, designing and implementing modifications to the interrelation of files and records within programs in consultations with higher level staff. Monitors the operation of assigned programs and responds to problems by diagnosing and correcting errors in logic and coding; implements and/or maintains assigned portions of a scientific programming project, applying established scientific programming techniques to well-defined mathematical, statistical, engineering, or other scientific problems usually requiring the translation of mathematical notation into processing logic and code. Tests, documents work, writes and maintains operator instructions for assigned programs, and confers with other personnel to obtain or provide factual data. Develops, runs tests, and maintains current computer programs that provide instructions computers must follow to perform their function. Develops, designs, and tests logical structure for solving problems by computers. Writes programs according to specifications, which may be provided by Software Engineers, Systems Analysts, or other computer scientists. Updates, repairs, modifies, and expands existing computer programs. Converts data from project specifications and statement of problem and procedures to create or modify computer programs, applying knowledge of programming techniques and computer systems. Prepares, or receives from systems analyst or other computer scientist, flowcharts, and diagrams to illustrate sequence of steps program must follow and to describe logical operations involved. Analyzes workflow chart and diagram, applying knowledge of computer capabilities, subject matter, and symbolic logic. Confers with supervisor and representatives of departments concerned with program to resolve questions of program intent, data input, output requirements, and inclusion of internal checks and controls. Reads manuals, periodicals, and technical reports to learn ways to develop programs that meet user requirements. Formulates plan outlining steps required to develop program, using structured analysis and design. Submits plans to user for approval. Design’s computer terminal screen displays to accomplish goals of user request. |
| 54151S |
| Computer Programmer 1 |
| Associate degree |
| 2 years |
| Develops, runs tests, and maintains current computer programs that provide instructions computers must follow to perform their function. Develops, designs, and test’s logical structure for solving problems by computers. Writes programs according to specifications, which may be provided by Software Engineers, Systems Analysts, or other computer scientists. Updates, repairs, modifies, and expands existing computer programs. Converts data from project specifications and statement of problem and procedures to create or modify computer programs, applying knowledge of programming techniques and computer systems. Prepares, or receives from systems analyst or other computer scientist, flowcharts, and diagrams to illustrate sequence of steps program must follow and to describe logical operations involved. Analyzes workflow chart and diagram, applying knowledge of computer capabilities, subject matter, and symbolic logic. Confers with supervisor and representatives of departments concerned with program to resolve questions of program intent, data input, output requirements, and inclusion of internal checks and controls. Reads manuals, periodicals, and technical reports to learn ways to develop programs that meet user requirements. Formulates plan outlining steps required to develop program, using structured analysis and design. Submits plans to user for approval. Design’s computer terminal screen displays to accomplish goals of user request. |
| 54151S |
| Systems Engineer 2 |
| Bachelor’s Degree |
| 5 years |
| Oversees engineering activities of an organization's information systems. Plans, designs, develops, evaluates, tests, and integrates an organization's systems infrastructure, including the implementation and design of hardware and software. Captures, understands, translates, and documents customer requirements. Defines system and product requirements; and generates mechanical, electrical, and software performance and reliability specifications and requirements. Creates and maintains programmatic and technical documentation to insure efficient planning and execution. Manages and documents system configurations and oversees all transitions into production. Performs troubleshooting and remediation, ensures successful project implementation, and performs post project end user support. |
| 54151S |
| Help Desk Specialist II |
| Associate Degree |
| 2 years |
| Gives technical assistance and support for incoming questions and issues related to computer systems, software, and hardware. |
Assesses and troubleshoots computer support problems, performs diagnostic tests on programs, finds problem, and determines and implements solutions, applying understanding of computer software and hardware products and services. Receives and responds to telephone calls and emails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Asks questions to ascertain from computer users the nature of problems; determines if problems are caused by hardware, such as modem, printer, cables, or telephone; formulates diagnosis; and assists users through problem solving steps. Talks with co-workers to research problems and find solutions. Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. Writes software and hardware evaluations and recommendations for management review. Writes or revises user-training manuals and procedures. Develops training materials, such as exercises and visual displays. Trains users on software and hardware on-site or in classroom or recommends outside contractors to provide training. Follows up with users to ensure issues have been resolved.
| 54151S |
| IT Specialist II |
| Associate Degree |
| 3 years |
| Troubleshoots, repairs, and patches computer systems and hardware. Assists in the maintenance of networks, software, and hardware for systems. Edits and tests programs and network settings to diagnose issues and resolve them. Provides general technical support for networks, PCs, printers, and other miscellaneous hardware and software. Identifies and recommends solutions for network security. Monitor’s computer and network performance. Research new technologies and solutions. |
| 54151S |
| Media Specialist III |
| Bachelor’s Degree |
| 5 years |
| Creates, compiles, delivers, and sustains quality and consistent content for websites based on management priorities, policy directives, and goals. Creates Internet applications, enhancements, and modifications to the website. Monitors web usage and provides statistics for management reporting. Ensures the website design and content meets the organization standards. Writes and edits web content that can be read by search engines and online audiences. Optimizes web content using required style guides and graphic standards. Review’s website regularly to ensure content accuracy, timeliness, and relevance. Test’s website accessibility and functionality from various environments. Manages links and cross-promotions with other sites. Anticipates emerging trends, technologies, needs, and potentialities as they pertain to the organization. Produces and/or edits multi-media content for website and social media platforms including Twitter and Facebook. Produces (i.e., script writing, storyboard development, video editing and final production) short-format videos for use on web and social media. |
| 561110 |
| Administrative Assistant I |
| High School Graduate or equivalent |
| 2 years |
| Provides principal secretarial support in an office, usually to one individual, and, in some cases, to the subordinate staff of that individual. The Secretary I maintain a close and highly responsive relationship to the day-to-day activities of the supervisor and staff, works fairly independently receiving a minimum of detailed supervision and guidance, and performs various clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office. Computers may exist in the environment, requiring working knowledge of certain office software programs. Organizational structure is not complex and internal procedures and administrative controls are simple and informal; supervisor directs staff through face-to-face meetings. Performs varied duties including or comparable to the following: Respond to routine telephone requests that have standard answers; refer calls and visitors to appropriate staff. Control mail and assure timely staff response, and send form letters, b. As instructed, maintain supervisors’ calendar, make appointments, and arrange for meeting rooms: c. Review materials prepared for supervisor’s approval for typographical accuracy and proper format; d. Maintain recurring internal reports, such as time and leave records, office equipment listings, correspondence controls, and training plans; a, Requisition supplies, printing, maintenance or other services, type, take and transcribe dictation, create and maintain office files. |
| 561110 |
| Administrative Assistant II |
| High School Graduate or equivalent |
| 3 years |
| Provides principal secretarial support in an office, usually to one individual, and, in some cases, to the subordinate staff of that individual. The Secretary II maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and staff, works fairly independently receiving a minimum of detailed supervision and guidance, and performs various clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office. Computers may exist in the environment, requiring working knowledge of certain office software programs. Organizational structure is complex and is divided into subordinate groups that usually differ from each other as to subject matter, function, etc. Supervisor usually directs staff through intermediate supervisors. Internal procedures and administrative controls are formal. Duties include or are comparable to the following: a. Screen telephone calls, visitors, and incoming correspondence; personally, respond to requests for information concerning office procedures; determine which requests should be handled by the supervisor, appropriate staff member or other offices, prepare and sign routine non-technical correspondence in own or supervisor’s name; b. Schedule tentative appointments without prior clearance. Make arrangements for conferences and meetings and assemble established background materials as directed, may attend meetings and record and report on the proceedings; c. Review outgoing materials and correspondence for internal consistency and conformance with supervisor’s procedures; assure that proper clearances have been obtained, when needed |
| 561110 |
| Administrative Assistant III |
| High School Graduate or equivalent |
| 5 years |
| Provides principal secretarial support in an office, usually to one individual, and, in some cases, to the subordinate staff of that individual. Maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and staff, works fairly independently receiving a minimum of detailed supervision and guidance, and performs various clerical and secretarial duties requiring knowledge of office routine and an understanding of the organization, programs, and procedures related to the work of the office. Computers may exist in the environment, requiring working knowledge of certain office software programs. Executive’s program(s) are usually interlocked on a direct and continuing basis with other major organizational segments, requiring constant attention to extensive formal coordination, clearances, and procedural controls. Duties include or are comparable to the following: a. Based on knowledge of the supervisor’s views, compose correspondence on own initiative about administrative matters and general office policies for supervisor’s approval; b. Anticipate and prepare materials needed by the supervisor for conferences, correspondence, appointments, meetings, telephone calls, etc., and informs supervisor on matters to be considered; c. Read publications, regulations, and directives and take action or refer those that are important to the supervisor and staff; d. Prepare special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, other offices, etc., under general directions; e. Advise secretaries in subordinate offices on new procedures. |
| 561110 |
| Administrative Assistant IV |
| Associate Degree |
| 3 years |
| Overall support of the administration operation of the organization at an executive level. Manages Foreign Nationals visitors/guests and registration, which includes the preparing of the; the development and implementation of check-in and check-out procedures; correspondence with staff hosting Foreign National visitation; maintaining detailed spreadsheet and securing that information. Performs a variety of duties including but not limited to managing multiple calendars; screening requests for appointments and handling matters within the specific area of responsibility or referring matters and appropriate handling to other organizational officials, arranging appropriate support for meetings, conferences, and other events; coordinating clerical/administrative support required by the office; and reviewing incoming mail, and drafting replies on routine correspondence. Independently establishes priorities in cases of conflicting or overlapping schedules and keeps Project Manager informed of scheduled appointments and anticipated events. Serves as back-up support to the division. Schedule’s briefings, prepares briefing notes, and follows up on issues raised. Coordinates day-to-day administrative support services such as personnel, database, and operational functions. Track’s media coverage of scientific accomplishments through international, national, and local newspapers, broadcast media and electronic media, and trade journals. Develops, implements, and maintains an events calendar which identifies required studies, reports, surveys, and plans. Develops, implements, and operates a tracking system for recurring and non-recurring activities and provides status to appropriate personnel. Participates in management studies in the administrative field by preparing and providing research in the form of background material, information, special studies conducted, and making recommendations relative to findings and preparing reports and material for presentation. Assembles scientific and educational materials for distribution. Ensures that administrative actions are correct, relevant, consistent with regulations, policies, or other requirements. Provides logistical support. Evaluates and provides recommendations for improvement for administrative processes. |
| 561110 |
| Executive Assistant |
| Associate Degree |
| 3 years |
| Assists and relieves the executive of administrative type functions to increase the time an executive has available for executive level responsibilities. Takes care of a wide variety of complex situations and conflicts involving the clerical and administrative function of the office that often cannot be brought to the attention of the executive. Composes correspondence requiring knowledge of executive's views, philosophy, and some understanding of technical matters; may sign for executive when technical or policy content has been authorized. Note’s commitments made by executive during meetings and arranges for staff implementation. Arranges, on own initiative, for staff members to represent organization at conferences and meetings, establishes appointment priorities, or reschedules or refuses appointments or invitations. Summarizes the content of incoming materials, specially gathered information, or meetings to assist executive; coordinates the new information with background office sources; draws attention to important parts or conflict. Locates and attaches related documents to correspondence that requires the personal attention of the executive. Reads outgoing correspondence for executive approval, and alerts writers to any conflict with the file or departure from policies or executive's viewpoints; gives advice to resolve the problem. Anticipates ways in which executive time may be saved. Handles details of a confident nature, and performs administrative functions based on understanding of company policy, executive's views and philosophy. Schedule’s appointments and gives information to callers. Takes and transcribes notes and dictation. Reads and routes incoming mail. Performs other secretarial and administrative duties. |
| 561110 |
| Receptionist |
| High School Graduate or equivalent |
| 1 year |
| Greets visitors, determining nature of visits and directing visitors to appropriate persons. Duties may include, but are not limited to, relaying incoming, outgoing, and intra-system calls through a private branch exchange (PBX) system; recording and transmitting messages; keeping records of calls placed; providing information to callers and visitors; hearing and resolving complaints; making appointments; handling incoming and outgoing mail; controlling access to the facility; keeping a log of visitors; and issuing visitor passes. In this position, one may also type and perform other routine clerical work, such as entering data and processing documents, which may occupy the major portion of the worker's time. |
| 561110 |
| Data Entry Operator I |
| High School Graduate or equivalent |
| 1 year |
| Works under close supervision and follows specific procedures or detailed instructions. The Data Entry Operator works from various standardized source documents that have been coded and require little or no selecting, coding or interpreting of data. Problems such as erroneous items and codes, or missing information are resolved at the supervisory level. Work is routine and repetitive. |
| 561110 |
| Business Specialist II |
| Bachelor’s Degree |
| 3 years |
| Oversees the preparation and revision of contract packages and contracts that involve the purchase of goods and services. Handle the distribution, storing of equipment and supplies that are acquired. Assist with the coordination of solicitations and administration of contracts. Prepare contract briefs and revisions summarizing contractual requirements and budgets. Reviews requisition packages for completeness and accuracy. Track documents and correspondences. Researches and interprets new and existing acquisition policies and regulations. Track payments and deadlines; answers vendor inquiries. Assists with sole source/sole brand justifications, independent government cost estimates, IT security checklist, Section 508, and other required forms, market research, dissolution of small business, and other forms as needed. Provides contract summaries and ensures contract execution. Manages procurement and invoice email accounts. Coordinates with the buying office on contractor's requests for waivers or deviations from contract terms. Reviews contract financing requests to assure compliance with the contract. Maintains records and registers on the status of various contract administration actions or requirements. Assures de-obligation of excess funds, and that special test equipment, tooling, and government-furnished property are accounted for. Assists and coordinates contract close outs, de-obligations, modifications, terminations and prepares contract release forms. Coordinates preparation of pre-award documents as back-up to Acquisition Management Specialist. Creates invoice receipt certifications for procurement invoices and maintaining procurement invoice log. Submits documentation to the appropriate chain for approval when required. Ensures that budget office operations are conducted effectively and efficiently. Maintains budget spreadsheets and other budget tracking related databases. |
| 561110 |
| Librarian |
| Master’s Degree |
| 2 years |
| Plans the acquisition, organization, maintenance, utilization, and retention of materials and equipment in the library. Maintains library collections of books, serial publications, documents, magazines, newspapers, music recordings, audio books, video recordings, Internet resources, and other resource materials, and aids groups and individuals in locating and obtaining requested materials. Illustrates, explains, and assists in use of electronic resources including computer databases and the Internet, as well as print resources such as card or book catalog or book and periodical indexes. Supervises classification, cataloging, indexing, and shelving of books and materials; in small library, may be the one to perform those duties. Searches computer databases, catalog files, and shelves to locate information. Issues and receives materials for circulation or for use in library. Furnishes information on library activities, facilities, rules, and services. Maintains knowledge of new resource technologies, materials, and services. Analyzes and selects information services. Assembles and arranges displays of books and other library materials. Answers correspondence on special reference subjects. Recommends appropriate books for people of different reading levels and with different interests. Selects and orders new resource materials. Compile list of library materials according to subject or interests. Create or assist in creation/maintenance of library website. Develop and manage Internet-based services such as marketing, customer tracking, and client education. Develop public-access computer filtering process. Prepare or assist in preparation of budget. Plan and direct or carry out special projects involving library promotion and outreach activity. Be designated according to specialized functions. |
541420
| Engineering Technician VI |
| Bachelor’s Degree |
| 5 years |
| Independently plans and accomplishes complete projects or studies of broad scope and complexity or serves as an expert in a narrow aspect of a particular field of engineering, e.g., environmental factors affecting electronic engineering. Complexity of assignments typically requires considerable creativity and judgment to devise approaches to accomplish work, resolve design and operational problems, and make decisions in situations where standard engineering methods, procedures, and techniques may not be applicable. Supervisor or professional engineer provides advice on unusual or controversial problems or policy matters. Completed work is reviewed for compliance with overall project objectives. This worker may supervise or train and be assisted by lower-level technicians, and performs, one or a combination of the following: |
a. Prepares designs and specifications for various complex equipment or systems (e.g., a heating system in an office building, or new electronic components such as solid-state devices for instrumentation equipment).
b. Plans approach to solve design problems; conceives and recommends new design techniques; resolves design problems with contract personnel and assures compatibility of design with other parts of the system.
c. Designs and coordinates test set-ups and experiments to prove or disprove the feasibility of preliminary design; uses untried and untested measurement techniques; and improves the performance of the equipment. May advise equipment users on redesign to solve unique operational deficiencies.
541420
| CAD Operator III |
| Associate Degree |
| 5 years |
| Prepares complete sets of complex drawings or computer models that include multiple views, detail drawings, and assembly drawings. Drawings or models include complex design features that require considerable drafting skill to visualize and portray. Assignments regularly require the use of mathematical formulas to draw land contours or to compute weights, center of gravity, load capacities, dimensions, quantities of material, etc. The Draft/CAD Operator III works from sketches, computer models, and verbal information supplied by an engineer, architect, or designer to determine the most appropriate views, detail drawings, and supplementary information needed to complete assignments. This operator selects required information from computer programs, and internet sites, precedents, manufacturers’ catalogs, and technical guides. This operator independently resolves most of the problems encountered. Supervisor or design originator may suggest methods of approach or provide advice on unusually difficult problems. Typical assignments include a. Prepares complete sets of drawings of test equipment to be manufactured from layouts, models, or sketches. Several cross-sectional and subassembly drawings are required. From information supplied by the design originator and from technical handbooks and manuals, this operator describes dimensions, tolerances, fits, fabrication techniques, and standard parts to use in manufacturing the equipment |
| 611710 |
| Logistics Specialist |
| Associates Degree |
| 2 years |
| Provides support for rapid response requirements, pilot training, T3 and other course requirements with quality control, reproduction, packaging and shipping courses and related training materials. Facilitates product shipping and distribution, works with management and team members on logistics systems and on implementing new strategies and initiatives, and assists in directing daily operations. Tracks shipment details, locations, and estimated time of arrivals. Communicates with customers, cross-functional teams, managers, warehouse staff, carriers and trucking companies, vendors, and others in the supply chain process regarding shipping and delivery issues. Receives incoming materials, compares what has been shipped with the shipment order, ensures the materials are in good condition, stocks the materials in the warehouse, and files corresponding documentation. |
| 611710 |
| Instructional Systems Designer IV |
| Master’s Degree |
| 6 years |
| Responsible for design, development, and production of curricular materials. Support involves integrating various technologies to improve the design of course content and materials; Incorporating instructional design principals; guiding the curriculum design and strategies for adapting concerting courses. Use depth of knowledge in the analysis, design, development, implementation, and evaluation of training products using the Instructional System Development process. Specifically, Develop and design instructional content for instructor-led courseware. Collaborate on training plans and blending learning implementation strategies. Research, design, and write instructional designs, documentation, and training materials. Conduct needs and/or gap, audience, task, content, media, and/or technology analyses. Develop course content (programs of instruction, lesson plans, learning objectives, storyboards, and graphic ideas). Develop training plans, course flows, assessment plans, and testing strategies. Develop courses in web-based authoring tool in accordance with client templates and style guides. Interface with client subject matter experts for course content and relevancy of material. Provide quality assurance and peer reviews on design plans and instructional materials. Comply with quality assurance and configuration management practices. |
| 611710 |
| Training SME |
| Bachelor’s Degree |
| 5 years |
| Reviews and evaluates training programs for an organization to ensure the training needs of the organization are being fulfilled. Analyzes existing training program delivery, content, and aids to measure effectiveness and recommend program changes. Develops and recommends methods and materials for training staff and may propose new curriculum, ideas for group discussions, demonstrations, and workshops. Incorporates new training methods that may enhance programs and are relevant to company employees. May conduct analysis of instructor performance to drive improvements. Apply knowledge of security operations, concepts, constraints, and best practices to evaluate and implement training products and services for specialized security training. Select and integrate technologies, lessons learned, and evaluation results to improve training materials and increase the effectiveness of training. Provide training delivery and evaluation services for student courses, pilot courses and T3 (train-the-trainer) in classrooms, labs, and field settings. Conduct impact analyses to ensure new and revised curriculum are aligned to Standard Operating Procedures (SOP), equipment, lab work, and other course curriculum that reference the same material. Provide input to project plans and an IMS of training support actions. Prepare and input into various reports such as: gap analyses reports, status reports, project reports, trip reports, assessments and evaluations, and meeting reports. |
| 611710 |
| Lead Instructor/Facilitator |
| Bachelor’s Degree |
| 5 years |
| Manages subordinate staff in the day-to-day performance of their jobs. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Designs, plans, and implements corporate training programs, policies, and procedures. Researches new training techniques and suggests enhancements to existing training programs to meet the changing needs of the organization. Contracts with vendors for employee participation in outside training programs. Ensures that training materials and aids are kept up to date and are effective. Delivers training programs and workshops to employees and managers. Monitors the effectiveness of training using individual or group performance results. Collects feedback on sessions from attendees to use for future improvements to content and presentation. Develops new training program design and existing program enhancements including lesson plans and training aids. May specialize in a particular subject, training program, or function of the company. Training programs may typically include topics such as supervisory/management training, work skills training, team building, and communications. |
| 611710 |
| Instructor/Facilitator |
| Associate Degree |
| 2 years |
| Delivers training programs and workshops to employees and managers. Monitors the effectiveness of training using individual or group performance results. Collects feedback on sessions from attendees to use for future improvements to content and presentation. Develops new training program design and existing program enhancements including lesson plans and training aids. May specialize in a particular subject, training program, or function of the company. Training programs may typically include topics such as supervisory/management training, work skills training, team building, and communications. |
| 611710 |
| Senior Writer/Editor |
| Bachelor’s Degree |
| 5 years |
| Formulates policy; plans, coordinates, and directs editorial activities; and supervises workers who assist in selecting and preparing material for publication in magazines, trade journals, house organs, and related publications. Determines theme of issue and gathers related material. Writes or assigns staff members or freelance writers to write articles, reports, editorials, reviews, and other material. Reads and evaluates material submitted for publication consideration. Secures graphic material from picture sources and assigns artists and photographers to produce pictures and illustrations. Assigns staff member, or personally interviews individuals and attends gatherings, to obtain items for publication, verify facts, and clarify information. Assigns research and other editorial duties to assistants. To carry out responsibilities at this level requires a four-year degree. Confers with executives, department heads, and editorial staff to formulate policy, coordinate department activities, establish production schedules, solve publication problems, and discuss makeup plans and organizational changes. Organizes material, plans overall and individual page layouts, and selects type. Marks dummy pages to indicate position and size of printed and graphic material. Reviews final proofs and approves or makes changes. |
Reviews and evaluates work of staff members and makes recommendations and changes.
| 611710 |
| Technical Instructor |
| Associate Degree |
| 2 years |
| Develops and runs training programs for employees of industrial, commercial, service, or government establishment. Confers with management to gain knowledge of work situations requiring training for employees to better understand changes in policies, procedures, regulations, and technologies. Develops teaching outline and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops. Heads training sessions covering specified areas such as those concerned with new employee orientation, on-the-job training, use of computers and software, apprenticeship programs, sales techniques, safety and health practices, public relations, refresher training, promotional development, upgrading, retraining displaced workers, and leadership development. Selects or develops teaching aids, such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works. Tests trainees to measure progress and to evaluate effectiveness of training. May select and coordinate training programs with outside vendors or professionals. May specialize in developing instructional software. |
| 611710 |
| Technical Writer/Editor II |
| Bachelor’s Degree |
| 3 years |
| Revises or writes material that is mostly standardized for reports, manuals, briefs, proposals, Instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance of machinery and other equipment. The incumbent receives assignment and technical information from a supervisor or senior writer, may be provided notes or manuals containing operating procedures and details, and may observe production, developmental or experimental activities to expand or verify the provided operating procedures and details. This worker accesses manufacturers’ catalogs, drawings and other data relative to operation, maintenance, and service of equipment, may have access to blueprints, sketches, drawings, parts lists, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail. This writer organizes material and completes writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology, may maintain records and files of work and revisions, may select photographs, drawings, sketches, diagrams, and charts to illustrate material, assist in laying out material for publication, and arrange for typing, duplication and distribution of material. This writer may draft speeches, articles, and public or employee relations releases, or specialize in writing material regarding work methods and procedures. |
| 611710 |
| Educational Support Services Project Manager |
| Bachelor’s Degree |
| 5 years |
| Manages educational programs to ensure that implementation and prescribed activities are carried out in accordance with specified objectives. Directs and provides leadership to contractor and sub-contractor teams in accordance with existing procedures, applicable laws, and government requirements. Plans and develops methods and procedures for implementing programs, directs, and coordinates program activities, supports curriculum development and training support services, and exercises control over personnel responsible for specific functions or phases of programs. Selects personnel according to knowledge and experience in area with which programs are concerned, such as social or public welfare, education, economics, or public relations. Implements programs through a risk and oversight approach and provides timely and accurate contract deliverables. Confers with staff to explain programs and individual responsibilities for functions and phases of programs. Directs and coordinates, personally or through subordinate managerial personnel, activities concerned with implementation and carrying out objectives of program. Reviews reports and records of activities to ensure progress is being accomplished toward specified program objective and modifies or changes methodology as required to redirect activities and attain objectives. Prepares program reports for superiors. Controls expenditures in accordance with budget allocations. |
541611
| Administrative Analyst |
| Associate Degree |
| 3 years |
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