MAS - Circinus, LLC - 47QTCA22D000S

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service Authorized Federal Supply Schedule FSS Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage! ®, a menu-driven database system. The INTERNET address for GSA Advantage! ® is: GSAAdvantage.gov

Multiple Award Schedule

FSC Group: Information Technology Services

Professional Services

Contract Number: 47QTCA22D000S

Contract Period: October 12, 2021 – October 11, 2026 Effective as of Mod PA-0009

Contractor: Circinus LLC

20524 Stone Fox Court Leesburg, VA 20175

Business Size: Small Business, SDVOSB

Telephone: 619-520-5530 Web Site: https://circinusworldwide.com/us/ E-mail: laura.martin@circinus-llc.com Contract Administration: Laura Martin

For more information on ordering, go to the following website: https://www.gsa.gov/schdules

CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

SIN SIN Description

54151S/54151S_STLOC/

54151S_RC

Information Technology Professional Services

511210/511210_STLOC/5

11210_RC

Software Licenses

611430/611430_RC Professional and Management Development Training 541611/541611RC Management and Financial Consulting, Acquisition and Grants Management

Support, and Business Program and Project Management Services OLM Order-Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Below.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Below.

2. Maximum Order: SINs 54151S and 511210 $500,000 SIN 611430 and 541611 $1,000,000

3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area): Domestic; 48 States, DC

5. Point(s) of production (city, county, and state or foreign country): Same as company address

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: None - Will negotiate on the task order level

8. Prompt payment terms: Net 30 days

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): None

10a. Time of Delivery (Contractor insert number of days): SIN 511210 – 30 days ARO All other SINs: Specified on the Task Order

10b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Contact Contractor

10c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery: Contact Contractor

11. F.O.B Points(s): Destination

12a. Ordering Address(es): Same as Contractor

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es): Same as company address

14. Warranty provision.: Contractor’s standard commercial warranty.

15. Export Packing Charges (if applicable): N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

18a. Terms and conditions for any other services (if applicable): SIN 511210 -- See Terms of Use

Section incorporated herein

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). N/A

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at: https://www.Section508.gov/. N/A

23. Unique Entity Indentifier (UEI): FM8DNMBUN6R6

24. Notification regarding registration in System for Award Management (SAM) database:

Registered and active

GSA Approved Labor and Pricing for SINs 54151S, 611430, 541611

Labor Category 10/12/23 – 10/11/24

10/12/24 – 10/11/25

10/12/25 – 10/11/26

10/12/26 – 10/11/27

Program Manager $ 145.17 $ 149.52 $ 154.01 $ 158.63

Project Manager $ 123.42 $ 127.11 $ 130.92 $ 134.85

Task Manager $ 116.73 $ 120.23 $ 123.84 $ 127.56

Subject Matter Expert 1 $ 116.73 $ 120.23 $ 123.84 $ 127.56

Subject Matter Expert 2 $ 123.42 $ 127.11 $ 130.92 $ 134.85

Subject Matter Expert 3 $ 145.17 $ 149.52 $ 154.01 $ 158.63

Technical Architect 1 $ 87.83 $ 90.47 $ 93.18 $ 95.97

Technical Architect 2 $ 104.44 $ 107.58 $ 110.80 $ 114.13

System Administrator 1 $ 60.56 $ 62.38 $ 64.25 $ 66.18

System Administrator 2 $ 81.90 $ 84.36 $ 86.89 $ 89.50

System Administrator 3 $ 87.83 $ 90.47 $ 93.18 $ 95.97

Database Administrator 1 $ 81.90 $ 84.36 $ 86.89 $ 89.50

Database Administrator 2 $ 87.83 $ 90.47 $ 93.18 $ 95.97

Database Administrator 3 $ 104.44 $ 107.58 $ 110.80 $ 114.13

Consultant 1 $ 116.73 $ 120.23 $ 123.84 $ 127.56

Consultant 2 $ 123.42 $ 127.11 $ 130.92 $ 134.85

Consultant 3 $ 145.17 $ 149.52 $ 154.01 $ 158.63

Engineer 1 $ 116.73 $ 120.23 $ 123.84 $ 127.56

Engineer 2 $ 123.42 $ 127.11 $ 130.92 $ 134.85

Engineer 3 $ 145.17 $ 149.52 $ 154.01 $ 158.63

Technical Writer $ 104.44 $ 107.58 $ 110.80 $ 114.13

Help Desk Manager $ 81.90 $ 84.36 $ 86.89 $ 89.50

Help Desk Specialist $ 60.56 $ 62.38 $ 64.25 $ 66.18

Programmer 1 $ 67.69 $ 69.72 $ 71.82 $ 73.97

Programmer 2 $ 116.73 $ 120.23 $ 123.84 $ 127.56

Programmer 3 $ 104.44 $ 107.58 $ 110.80 $ 114.13

Operations Manager $ 104.44 $ 107.58 $ 110.80 $ 114.13

Lead Software Developer $ 116.73 $ 120.23 $ 123.84 $ 127.56

Software Analyst $ 123.42 $ 127.11 $ 130.92 $ 134.85

Financial Analyst $ 87.83 $ 90.47 $ 93.18 $ 95.97

Data Architect $ 123.42 $ 127.11 $ 130.92 $ 134.85

Program Analyst $ 67.69 $ 69.72 $ 71.82 $ 73.97

Application Architect 1 $ 116.73 $ 120.23 $ 123.84 $ 127.56

10/11/24

10/12/24 – 10/11/25

10/12/25 – 10/11/26

10/12/26 – 10/11/27

Application Architect 2 $ 104.44 $ 107.58 $ 110.80 $ 114.13

Application Systems Analyst $ 116.73 $ 120.23 $ 123.84 $ 127.56

Security Specialist 1 $ 60.56 $ 62.38 $ 64.25 $ 66.18

Security Specialist 2 $ 81.90 $ 84.36 $ 86.89 $ 89.50

Business Analyst 1 $ 87.83 $ 90.47 $ 93.18 $ 95.97

Business Analyst 2 $ 116.73 $ 120.23 $ 123.84 $ 127.56

Quality Assurance Specialist $ 81.90 $ 84.36 $ 86.89 $ 89.50

Network Administrator $ 116.94 $ 120.44 $ 124.06 $ 127.78

Enterprise Architect $ 123.47 $ 127.17 $ 130.99 $ 134.92

Training Specialist $ 162.81 $ 167.70 $ 172.73 $ 177.90

Instructor I $ 73.28 $ 75.48 $ 77.74 $ 80.07

Instructor II $ 87.83 $ 90.47 $ 93.18 $ 95.97

Instructor III $ 104.44 $ 107.58 $ 110.80 $ 114.13

Instructional Designer $ 104.44 $ 107.58 $ 110.80 $ 114.13

Curriculum Developer $ 116.73 $ 120.23 $ 123.84 $ 127.56

Storage Administrator $ 87.83 $ 90.47 $ 93.18 $ 95.97

Analyst 1 $ 67.69 $ 69.72 $ 71.82 $ 73.97

Analyst 2 $ 87.83 $ 90.47 $ 93.18 $ 95.97

Analyst 3 $ 116.73 $ 120.23 $ 123.84 $ 127.56

Knowledge Manager I $ 87.83 $ 90.47 $ 93.18 $ 95.97

Knowledge Manager II $ 104.44 $ 107.58 $ 110.80 $ 114.13

Program Manager $ 152.43 $ 157.01 $ 161.71 $ 166.57

Project Manager $ 129.59 $ 133.48 $ 137.48 $ 141.60

Task Manager $ 122.56 $ 126.24 $ 130.03 $ 133.92

Subject Matter Expert 1 $ 122.56 $ 126.24 $ 130.03 $ 133.92

Subject Matter Expert 2 $ 129.59 $ 133.48 $ 137.48 $ 141.60

Subject Matter Expert 3 $ 152.43 $ 157.01 $ 161.71 $ 166.57

Technical Architect 1 $ 92.23 $ 95.00 $ 97.85 $ 100.79

Technical Architect 2 $ 109.66 $ 112.96 $ 116.34 $ 119.83

System Administrator 1 $ 63.60 $ 65.50 $ 67.47 $ 69.49

System Administrator 2 $ 85.99 $ 88.57 $ 91.23 $ 93.97

System Administrator 3 $ 92.23 $ 95.00 $ 97.85 $ 100.79

Database Administrator 1 $ 85.99 $ 88.57 $ 91.23 $ 93.97

Database Administrator 2 $ 92.23 $ 95.00 $ 97.85 $ 100.79

Database Administrator 3 $ 109.66 $ 112.96 $ 116.34 $ 119.83

Consultant 1 $ 122.56 $ 126.24 $ 130.03 $ 133.92

Consultant 2 $ 129.59 $ 133.48 $ 137.48 $ 141.60

Consultant 3 $ 152.43 $ 157.01 $ 161.71 $ 166.57

10/11/24

10/12/24 – 10/11/25

10/12/25 – 10/11/26

10/12/26 – 10/11/27

Engineer 1 $ 122.56 $ 126.24 $ 130.03 $ 133.92

Engineer 2 $ 129.59 $ 133.48 $ 137.48 $ 141.60

Engineer 3 $ 152.43 $ 157.01 $ 161.71 $ 166.57

Technical Writer $ 109.66 $ 112.96 $ 116.34 $ 119.83

Help Desk Manager $ 85.99 $ 88.57 $ 91.23 $ 93.97

Help Desk Specialist $ 63.60 $ 65.50 $ 67.47 $ 69.49

Programmer 1 $ 71.06 $ 73.20 $ 75.40 $ 77.65

Programmer 2 $ 122.56 $ 126.24 $ 130.03 $ 133.92

Programmer 3 $ 109.66 $ 112.96 $ 116.34 $ 119.83

Operations Manager $ 109.66 $ 112.96 $ 116.34 $ 119.83

Lead Software Developer $ 122.56 $ 126.24 $ 130.03 $ 133.92

Software Analyst $ 129.59 $ 133.48 $ 137.48 $ 141.60

Financial Analyst $ 92.23 $ 95.00 $ 97.85 $ 100.79

Data Architect $ 129.59 $ 133.48 $ 137.48 $ 141.60

Program Analyst $ 71.06 $ 73.20 $ 75.40 $ 77.65

Application Architect 1 $ 122.56 $ 126.24 $ 130.03 $ 133.92

Application Architect 2 $ 109.66 $ 112.96 $ 116.34 $ 119.83

Application Systems Analyst $ 122.56 $ 126.24 $ 130.03 $ 133.92

Security Specialist 1 $ 63.60 $ 65.50 $ 67.47 $ 69.49

Security Specialist 2 $ 85.99 $ 88.57 $ 91.23 $ 93.97

Business Analyst 1 $ 92.23 $ 95.00 $ 97.85 $ 100.79

Business Analyst 2 $ 122.56 $ 126.24 $ 130.03 $ 133.92

Quality Assurance Specialist $ 85.99 $ 88.57 $ 91.23 $ 93.97

Network Administrator $ 122.78 $ 126.47 $ 130.27 $ 134.18

Enterprise Architect $ 129.64 $ 133.53 $ 137.54 $ 141.67

Training Specialist $ 170.94 $ 176.07 $ 181.35 $ 186.79

Instructor I $ 76.94 $ 79.24 $ 81.62 $ 84.07

Instructor II $ 92.23 $ 95.00 $ 97.85 $ 100.79

Instructor III $ 109.66 $ 112.96 $ 116.34 $ 119.83

Instructional Designer $ 109.66 $ 112.96 $ 116.34 $ 119.83

Curriculum Developer $ 122.56 $ 126.24 $ 130.03 $ 133.92

Storage Administrator $ 92.23 $ 95.00 $ 97.85 $ 100.79

Analyst 1 $ 71.06 $ 73.20 $ 75.40 $ 77.65

Analyst 2 $ 92.23 $ 95.00 $ 97.85 $ 100.79

Analyst 3 $ 122.56 $ 126.24 $ 130.03 $ 133.92

Knowledge Manager I $ 92.23 $ 95.00 $ 97.85 $ 100.79

Knowledge Manager II $ 109.66 $ 112.96 $ 116.34 $ 119.83

Senior Research Program Manager $ 163.28 $ 168.18 $ 173.23 $ 178.43

10/11/24

10/12/24 – 10/11/25

10/12/25 – 10/11/26

10/12/26 – 10/11/27

Research Project Manager $ 147.74 $ 152.17 $ 156.74 $ 161.44

Senior Research Analyst $ 110.41 $ 113.72 $ 117.14 $ 120.65

Mid Research Analyst $ 85.53 $ 88.10 $ 90.74 $ 93.46

Research Analyst $ 71.54 $ 73.68 $ 75.89 $ 78.17

Sr Executive Expert Consultant $ 485.20 $ 499.76 $ 514.75 $ 530.20

Executive Expert Consultant $ 404.33 $ 416.46 $ 428.96 $ 441.82

Senior Policy Consultant $ 233.27 $ 240.27 $ 247.48 $ 254.90

Policy Consultant Mid $ 178.84 $ 184.21 $ 189.73 $ 195.43

Policy Consultant $ 147.74 $ 152.17 $ 156.74 $ 161.44

Senior Interagency Consultant $ 163.28 $ 168.18 $ 173.23 $ 178.43

Interagency Consultant $ 133.74 $ 137.75 $ 141.88 $ 146.14 Senior Budget and Finance (BudFin) Consultant $ 133.74 $ 137.75 $ 141.88 $ 146.14

Budget and Finance Consultant $ 115.08 $ 118.54 $ 122.10 $ 125.76 Senior Force Management Consultant $ 126.74 $ 130.54 $ 134.46 $ 138.49

Force Management Consultant $ 95.64 $ 98.51 $ 101.46 $ 104.50 Personnel Reliability Investigator Manager $ 101.08 $ 104.11 $ 107.23 $ 110.45

Senior Background Investigator $ 85.53 $ 88.10 $ 90.74 $ 93.46

Background Investigator $ 63.76 $ 65.67 $ 67.65 $ 69.67 Senior Cyber Maturity Model Certification Consultant (CMMC) $ 111.18 $ 114.52 $ 117.95 $ 121.49 Senior Cyber Maturity Model Certification Consultant (CMMC) $ 93.31 $ 96.11 $ 98.99 $ 101.96

Administrative Assistant $ 58.32 $ 60.07 $ 61.87 $ 63.73

Collection Manager $ 116.63 $ 120.13 $ 123.74 $ 127.45

Senior Intelligence Analyst $ 95.64 $ 98.51 $ 101.46 $ 104.50

Mid Intelligence Analyst $ 86.32 $ 88.91 $ 91.58 $ 94.33

Intelligence Analyst $ 73.87 $ 76.09 $ 78.38 $ 80.73

GSA Approved Labor and Pricing for SIN 511210

MFR PART NO

PRODUCT

NAME

PRODUCT DESCRIPTION GSA PRICE

LV310714-A Verus™ TERM SOFTWARE -- Software platform supporting transcription, monitoring, and analysis of authorized communications on a per-minute basis, with cloud-based deployment on phone and communications system, includes training and initial set-up.

$ 0.050000

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS/SCA due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

Labor Category Descriptions

Program Manager 6 Bachelors Program Managers plan and manage projects to control overall project scope, budgets and schedules for multiproject engagements. Program Managers maintain contractor interface with the senior levels of the customer’s organization and consult with customer and contractor personnel to formulate and review task plans and deliverables, and provide conformance with program and project task schedules and costs and contractual obligations.

Project Manager 4 Bachelors The Project Manager manages, plans and coordinates activities of projects. This individual reviews project proposals or plans to determine schedule, funding limitations, procedures for accomplishing projects, staffing requirements and allotment of available resources to various phases of projects. The Project Manager establishes work plans and coordinates staffing for each phase of project and arranges for recruitment or assignment of project personnel. The Project Manager identifies functional or cross-functional requirements and resources required for each task.

Task Manager 7 Bachelors Task Managers apply their broad management skills and specialized functional and technical expertise to guide project teams in delivering client solutions or to manage the day-to-day operations. The Task Manager monitors quality across multiple projects. This individual establishes and maintains technical and financial reports to show progress of projects to management and customers, organizes and assigns responsibilities to subordinates, and oversees the assigned tasks.

Subject Matter Expert 1 10 Bachelors The Subject Matter Expert 1 has industry experience in the relevant subject matter. This individual will use information technology expertise and/or industry focus expertise in fulfilling the interpreted customer specification. The Subject Matter Expert 1 is highly experienced in the industry with regard to information technology. The Subject Matter Expert 1 provides thought leadership related to current and future customer plans with regard to the stated information technology.

Subject Matter Expert 2 12 Bachelors The Subject Matter Expert 2 has industry experience in the relevant subject matter. This individual will use information technology expertise and/or industry focus expertise in fulfilling the interpreted customer specification. The Subject Matter Expert 2 is an highly experienced in the industry with regard to information technology. The Subject Matter Expert 2 provides thought leadership related to current and future customer plans with regard to the stated information technology.

Subject Matter Expert 3 15 Bachelors The Subject Matter Expert 3 has industry experience in the relevant subject matter. This individual will use information technology expertise and/or industry focus expertise in fulfilling the interpreted customer specification. The Subject Matter Expert 3 is highly experienced in the industry with regard to the stated information technology. The Subject Matter Expert 3 provides thought leadership related to current and future customer plans with regard to the stated information technology.

Technical Architect 1 7 Bachelors The Technical Architect 1 provides thought leadership related to current and future customer plans with regard to the stated information technology. The Technical Architect 1 possesses knowledge of the future direction and trends associated with information technology. The Technical Architect 1s have experience in designing or implementing information architecture solutions for information technology. The Technical Architect 1 designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces.

Technical Architect 2 10 Bachelors The Technical Architect 2 provides thought leadership related to current and future customer plans about the stated information technology. The Technical Architect 2 possesses knowledge of the future direction and trends associated with information technology. The Technical Architect 2s have experience in designing and implementing information architecture solutions for \ information technology. The Technical Architect 2 designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces.

System Administrator 1 0 Bachelors System Administrator 1s may develop, run tests on, implement, or maintain operating system and related software. The System Administrator 1s establish and implement standards for computer operations for compatibility between hardware and software, according to specifications and parameters. This individual troubleshoots and/or resolves software, operating system, and networking problems. The System Administrator 1 schedules, performs, or monitors system backups or, when necessary, performs data recoveries. The Level 1 performs more routine aspects of the position and is supervised by higher levels.

System Administrator 2 3 Bachelors System Administrator 2s may develop, run tests on, implement, or maintain operating system and related software. The System Administrator 2s establish and implement standards for computer operations for compatibility between hardware and software, according to specifications and parameters. This individual troubleshoots and/or resolves software, operating system, and networking problems. The System Administrator 2 schedules, performs, or monitors system backups and, when necessary, performs data recoveries. Level 2 performs more varied and difficult tasks compared to Level 1, yet has less autonomy than Level 3.

System Administrator 3 7 Bachelors System Administrator 3s may develop, run tests on, implement, or maintain operating system and related software. The System Administrator 3s establish and implement standards for computer operations for compatibility between hardware and software, according to specifications and parameters. This individual troubleshoots and/or resolves software, operating system, and networking problems. The System Administrator 3 schedules, performs, and/or monitors system backups and/or, when necessary, performs data recoveries. Level 3 is competent in subject matter and concepts and may lead individuals assisting in the work.

Database Administrator 1 0 Bachelors Database Administrator 1 administers organization's databases, using database management system to organize and store data. The Database Administrator 1 ascertains user requirements, creates computer databases, and tests and coordinates changes. This individual interacts with development and end-user personnel to determine application data access requirements, transaction rates, volume analysis, and other pertinent data required to develop and maintain integrated databases. Level 1 performs more routine aspects of the position and is supervised by higher levels.

Database Administrator 2 3 Bachelors Database Administrator 2 administers organization's databases, using database management system to organize and store data. The Database Administrator 2 ascertains user requirements, creates computer databases, and tests and coordinates changes. This individual interacts with development and end-user personnel to determine application data access requirements, transaction rates, volume analysis, and other pertinent data required to develop and maintain integrated databases. Level 2 performs more varied and difficult tasks compared to Level 1 yet has less autonomy than Level 3.

Database Administrator 3 7 Bachelors Database Administrator 3 administers organization's databases, using database management system to organize and store data. The Database Administrator 3 ascertains user requirements, creates computer databases, and tests and coordinates changes. This individual interacts with development and end-user personnel to determine application data access requirements, transaction rates, volume analysis, and other pertinent data required to develop and maintain integrated databases. Level 3 is competent in subject matter and concepts and may lead individuals assisting in the work.

Consultant 1 3 Bachelors Consultant 1s apply their skills in such areas as systems development, knowledge of business processes, technical background or supervisory capacity to implement business solutions. For example, Consultants may perform tasks such as:

Develop functional and technical information system designs Supervise business integration analysts in the development of software designs, computer programming, system testing or training curricula Lead business process redesign teams in the development of new business process architectures Design training programs for information systems users Participate in quality reviews to ensure work complies with specified standards Develop team work plans Perform workflow analyses Design and manage databases Define information systems requirements Assist in project budget preparation.

Level 1 performs more routine aspects of the position and is supervised by higher levels.

Consultant 2 5 Bachelors Consultant 2s apply their skills in such areas as systems development, knowledge of business processes, technical background or supervisory capacity to implement business solutions. For example, Consultants may perform tasks such as:

Develop functional and technical information system designs Supervise business integration analysts in the development of software designs, computer programming, system testing or training curricula Lead business process redesign teams in the development of new business process architectures Design training programs for information systems users Participate in quality reviews to ensure work complies with specified standards Develop team work plans Perform workflow analyses Design and manage databases Define information systems requirements Assist in project budget preparation

Level 2 performs more varied and difficult tasks compared to Level 1 yet has less autonomy than Level 3.

Consultant 3 8 Bachelors Consultant 3s apply their skills in such areas as systems development, knowledge of business processes, technical background or supervisory capacity to implement business solutions. For example, Consultants may perform tasks such as

Develop functional and technical information system designs Supervise business integration analysts in the development of software designs, computer programming, system testing or training curricula Lead business process redesign teams in the development of new business process architectures Design training programs for information systems users Participate in quality reviews to ensure work complies with specified standards Develop teamwork plans Perform workflow analyses Design and manage databases Define information systems requirements Assist in project budget preparation

Level 3 is competent in subject matter and concepts and may lead individuals assisting in the work.

Engineer 1 0 Bachelors The Engineer 1 provides knowledge in design, architecture, development and administration. The Engineer may:

Monitor existing systems for structural integrity.

Oversee the development and installation of new hardware and software.

Install and configure operating systems and other software and routinely test installed software for glitch detection and other issues.

Provide technical direction to IT support staff Design and implement security systems and redundant backups to maintain data safety Write custom scripts to reduce the need for human intervention, Create scaleable, automated solutions for our customer base Establish multi-platform versions of the software package Write tests for existing and created code to ensure compatibility and stability Evaluate, recommend, and implement automated test tools and strategies Design, implement, and conduct test and evaluation procedures to ensure system requirements are met Evaluate hardware and software and resolve LAN/MAN/WAN network related problems

Engineer 2 2 Bachelors The Engineer 2 provides knowledge in design, architecture, development and administration. The Engineer may

Monitor existing systems for structural integrity.

Oversee the development and installation of new hardware and software.

Install and configure operating systems and other software and routinely test installed software for glitch detection and other issues.

Provide technical direction to IT support staff Design and implement security systems and redundant backups to maintain data safety Write custom scripts to reduce the need for human intervention, Create scaleable, automated solutions for our customer base Establish multi-platform versions of the software package Write tests for existing and created code to ensure compatibility and stability Evaluate, recommend, and implement automated test tools and strategies Design, implement, and conduct test and evaluation procedures to ensure system requirements are met Evaluate hardware and software and resolve LAN/MAN/WAN network related problems

Level 2 performs more varied and difficult tasks compared to Level 1 yet has less autonomy than Level 3.

Engineer 3 3 Bachelors The Engineer 3 provides knowledge in design, architecture development and administration. The Engineer may

Monitor existing systems for structural integrity Oversee the development and installation of new hardware and software Install and configure operating systems and other software and routinely test installed software for glitch detection and other issues.

Provide technical direction to IT support staff Design and implement security systems and redundant backups to maintain data safety Write custom scripts to reduce the need for human intervention, Create scaleable, automated solutions for our customer base Establish multi-platform versions of the software package Write tests for existing and created code to ensure compatibility and stability Evaluate, recommend, and implement automated test tools and strategies Design, implement, and conduct test and evaluation procedures to ensure system requirements are met Evaluate hardware and software and resolve LAN/MAN/WAN network related problems

Level 3 is competent in subject matter and concepts and may lead individuals assisting in the work.

Technical Writer 2 Bachelors The Technical Writer writes and updates material such as reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance.

Help Desk Manager 2 Associates The Help Desk Manager supervises and coordinates activities of Help Desk Specialists, Coordinators or Technicians. This individual identifies, troubleshoots, or resolves information systems problems to minimize down time of applications and personnel. The Help Desk Manager may

Assist computer users with hardware and software questions and problems, Field telephone calls and e-mail messages from customers seeking guidance on technical problems Diagnose nature of problems, and assisting customers through problem solving steps

Help Desk Specialist 1 Associates The Help Desk Specialist analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat. The Help Desk Specialist resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems. The Help Desk Specialist answers questions, applying knowledge of computer software, hardware, systems, and procedures.

Programmer 1 0 Bachelors The Programmer 1 is responsible for activities such as program design, coding, testing, debugging or documentation. This individual has technical knowledge and responsibility of all phases of applications systems analysis and programming and understands the business or function for which application is designed. The Programmer may

Write programs according to specifications, which may be provided by Engineers, technical architects, or other computer scientists

Update, repair, modify and expand existing computer programs Level 1 performs more routine aspects of the position and is supervised by higher levels.

Programmer 2 2 Bachelors The Programmer 2 is responsible for activities such as program design, coding, testing, debugging or documentation. This individual has technical knowledge and responsibility of all phases of applications systems analysis and programming. Understands the business or function for which application is designed. The Programmer may

Write programs according to specifications, which may be provided by Engineers, technical architects, or other computer scientists

Update, repair, modify and expand existing computer programs Level 2 performs more varied and difficult tasks compared to Level 1 yet has less autonomy than Level 3.

Programmer 3 5 Bachelors The Programmer 3 is responsible for activities such as program design, coding, testing, debugging or documentation. This individual has technical knowledge and responsibility of all phases of applications systems analysis and programming.

Understands the business or function for which application is designed. The Programmer may

Write programs according to specifications, which may be provided by Engineers, technical architects, or other computer scientists

Update, repair, modify and expand existing computer programs.

Level 3 is competent in subject matter and concepts and may lead individuals assisting in the work

IT Operations Manager 3 Bachelors The Operation Manager manages, coordinates, or organizes department operation strategies and activities to optimize IT data center activities. The Operation Manager may

Develops and established IT Standard Operating Procedures Collaborate in the development and implementation of organization IT policies, practices, procedures, and attainment of operating goals Review, analyze, and prepare reports, records, and directives, and confers with managers/supervisors to obtain data required for planning activities, such as IT Change Management, including new commitments, status of work in progress, and problems encountered

Disseminate IT related policies and objectives to supervisors/staff May require knowledge and application of ITIL responsibilities including IT Audit activities;

tracking KPI targets and ensure achievements are met; compliance; manage relationships between partners and suppliers; implementation of IT infrastructure continuous improvements.

Lead Software Developer 8 Bachelors As the lead, you may assist or lead teams on information technology initiatives by applying processes for software development practices for information technology management and thinking to the specific environment and impediments they face. The Lead works as a software development advisor and helps the team adapt the methodology to their environment and challenge the existing environment.

May require Agile Coach Certification.

Software Analyst 6 Bachelors The Software Analyst is an information technology and software professional who enables information technology initiatives by employing best practice to facilitate or guide software development on how to use Agile/Scrum concepts, values, practices, and principles focusing on improving team effectiveness.

The Software Analyst Master leads discussions and decision making and assists in mediation of conflict resolution to optimize software development processes. May require SCRUM Master Certification.

Financial Analyst 3 Bachelors The Financial Analyst analyzes past and present financial data of organization and estimates future revenues and expenditures, applying principles of finance. The Financial Analyst may

Run and document financial analysis projects Aid organization with financial functions, such as assessing, auditing, planning, budgeting, taxes, consolidation, cost control, and project control Evaluate and analyze capital expenditures, depreciation, proposals, investment opportunities, rate of return, profit plans, operating records, financial statements, etc.

Data Architect 7 Bachelors The Data Architect may define, design, or develop relational and/or multi-dimensional databases for warehousing of data. The Data Architect reviews current data structures and recommends optimizations and reconfigurations as warranted.

Program Analyst 2 Bachelors The Program Analyst analyzes and critiques computer programs and systems, or develops new programs. The Program Analyst may

Review user’s requests for new or modified computer programs to determine feasibility, cost and time required, compatibility with current system, and computer capabilities

Outline steps required to develop programs, using structured analysis and design Plan, develop, test, and document computer programs, applying knowledge of programming techniques and computer systems

Application Architect 1 3 Bachelors The Application Architect 1 may plan, design, develop, redesign or enhance, install, or implement various technology products, or enhance computer programs. This individual applies knowledge of software and programming to develop and test computer systems and produce the necessary outcome for clients. The Application Architect may draft technical white papers to better understand the technology behind them, and to provide instructions that help the client better understand the nature and applications of a specific product. Level 1 performs more routine aspects of the position and is supervised by higher levels.

Application Architect 2 5 Bachelors The Application Architect 2 may plan, design, develop, redesign, or enhance, install, or implement various technology products, or enhance computer programs. This individual applies knowledge of software and programming to develop and test computer systems and produce the necessary outcome for clients. The Application Architect may draft technical white papers to better understand the technology behind them, and to provide instructions that help the client better understand the nature and applications of a specific product. Level 2 performs more varied and difficult tasks compared to Level 1 yet has less autonomy than Level 3.

Application Systems Analyst 4 Bachelors The Application Systems Analyst may oversee the implementation of required hardware and software components for approved applications, coordinate tests of the application system to provide proper performance, or develop diagrams and flow charts for computer programmers to follow. The Application Systems Analyst reviews, analyzes, and modifies programming systems, including encoding, debugging, and installing to support an organization's application systems. The Application Systems Analyst develops application specifications, identifies the required inputs, and formats the output to meet users' needs.

Security Specialist 1 0 Bachelors The Security Specialist 1 may identify or resolve highly complex issues to prevent cyberattacks on information systems or keep computer information systems secure from interruption of service, intellectual property theft, network viruses, data mining, financial theft, or theft of sensitive customer data, allowing business to continue as normal. The Security Specialist designs, installs, and manages security mechanisms that protect networks and information systems against hackers, breaches, viruses, and spyware. This individual responds to incidents, investigates violations, and recommends enhancements to plug potential security gaps. Level 1 performs more routine aspects of the position and is supervised by higher levels.

Security Specialist 2 3 Bachelors The Security Specialist 2 may identify or resolve highly complex issues to prevent cyberattacks on information systems or keep computer information systems secure from interruption of service, intellectual property theft, network viruses, data mining, financial theft, or theft of sensitive customer data, allowing business to continue as normal. The Security Specialist designs, installs, and manages security mechanisms that protect networks and information systems against hackers, breaches, viruses, and spyware. This individual responds to incidents, investigates violations, and recommends enhancements to plug potential security gaps. Level 2 performs more varied and difficult tasks compared to Level 1, yet has less autonomy than Level 3.

Business Analyst 1 0 Bachelors The Business Analyst 1 may provide knowledge in business process and system analysis, design, improvement, and implementation efforts or in translating business process needs into technical requirements. The Business Analyst uses available computer systems resources and personnel to carry out analysis to support management's quest for performance improvement to determine the most useful business solution. In addition, the Business Analyst may

Implement a comprehensive management plan for each project and hold regular stakeholder meetings to keep all interested parties updated in project progress

Determine and document user requirements for business processes and abide by those requirements for future projects

Reviews and analyzes information, forecasts, methods, schedules, systems, processes and procedures

Provides expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis

Business Analyst 2 3 Bachelors The Business Analyst 2 may provide knowledge in business process and system analysis, design, improvement, and implementation efforts or in translating business process needs into technical requirements. The Business Analyst uses available computer systems resources and personnel to carry out analysis to support management's quest for performance improvement to determine the most useful business solution. In addition, the Business Analyst may

Implement a comprehensive management plan for each project and hold regular stakeholder meetings to keep all interested parties updated in project progress Determine and document user requirements for business processes and abide by those requirements for future projects

Reviews and analyzes information, forecasts, methods, schedules, systems, processes and procedures

Provides expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis

Level 2 performs more varied and difficult tasks compared to Level 1 yet has less autonomy than Level 3.

Quality Assurance Specialist 3 Bachelors The Quality Assurance Specialist may improve reliability of new product development processes, maintain company quality standards, or review products, processes and systems on an ongoing basis to determine where improvements can be made. The Quality Assurance Specialist may

Develop and implement quality control methodologies to ensure compliance with quality assurance standards, guidelines, and procedures

Develop and define major and minor characteristics of quality including quality metrics and scoring parameters and determines requisite quality control resources for an actual task order

Establish and maintain a process for evaluating hardware, software, and associated documentation and/or assist in the evaluation

Conduct and/or participate in formal and informal reviews at pre-determined points throughout the development life cycle

Network Administrator 3 Bachelors The Network Administrators administers design, organization, or implementation of network, and heads technical support staff who manage and maintain hubs, servers, and routers. This individual uses knowledge and understanding of both networking and telecommunications theory and practice. The Network Administrator communicates with users, technical teams, and vendors on new technology and system upgrades and to determine software and hardware installation requirements.

Enterprise Architect 8 Bachelors The Enterprise architects work with stakeholders, both leadership and subject matter experts, to build a holistic view of the organization's strategy, processes, information, and information technology assets to keep the business and IT in alignment. The Enterprise Architect links the business mission, strategy, and processes of an organization to its IT strategy, and documents this using multiple architectural models or views that show how the current and future needs of an organization will be met in an efficient, sustainable, agile, and adaptable manner.

Training Specialist 2 Bachelors The Training Specialist develops teaching outlines and determines instructional methods, using knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, or workshops. This individual prepares, organizes and heads training sessions covering standard training, specialized training or counseling in designated areas.

Instructor I 1 Bachelors The Instructor I delivers instructional content in both “in Person” and virtual environments to achieve the specified learning objectives of a particular course or block of instruction. This individual is trained in instructional theory and in assessing learner achievement across the full array of instructional evaluation tools, including objective tests, hands-on demonstrations, and subjective evaluations of student performance. This individual has both academic and experiential background in the subject instructional content and can elaborate on formal content with contextual illustrations and examples. The Instructor I can deliver and interpret course evaluation tools and make recommendations to instructional designers and curriculum developers to improve instructional content and course delivery.

Instructor II 3 Bachelors The Instructor II delivers instructional content in both “in Person” and virtual environments to achieve the specified learning objectives of a particular course or block of instruction. This individual is trained in instructional theory and in assessing learner achievement across the full array of instructional evaluation tools, including objective tests, hands-on demonstrations, and subjective evaluations of student performance. This individual draws on years of experience to enhance the curriculum and improve learner understanding through complex applications of contextual examples related to the subject curriculum. The Instructor II can deliver and interpret course evaluation tools and make recommendations to instructional designers and curriculum developers to improve instructional content and course delivery and captures, interprets and maintains historical records learner performance and course evaluations to contribute to quality management and evaluate curriculum effectiveness.

Instructor III 5 Bachelors The Instructor III delivers instructional content in both “in Person” and virtual environments to achieve the specified learning objectives of a particular course or block of instruction. This individual possesses detailed training and experience in instructional theory and in assessing learner achievement across the full array of instructional evaluation tools, including objective tests, hands-on demonstrations, and subjective evaluations of student performance. The Instructor III possesses a university degree in education or a certificate in adult education. This individual draws on years of experience to enhance the curriculum and improve learner understanding through complex applications of contextual examples related to the subject curriculum. The Instructor III can develops, delivers and interprets course evaluation tools and make recommendations to instructional designers and curriculum developers to improve instructional content and course delivery and captures, interprets and maintains historical records learner performance and course evaluations to contribute to quality management and evaluate curriculum effectiveness.

Instructional Designer 4 Bachelors The Instructional Designer possesses training and experience in the instructional design process, the theory and practice of creating effective content for adult learners and in methodologies for evaluating course and instructor effectiveness. This individual applies systematic analysis of the instructional content, the training audience and available training resources to optimize techniques and training support materials to efficiently achieve goals. The instructional designer develops course outlines learning objectives that support the required training outcomes. The Instructional Designer develops techniques and tools and materials to support evaluation of learner achievement and instructor performance to evaluate course effectiveness. The Instructional Designer contributes to every aspect of the course development, development of initial learning objectives through optimization and packaging of supporting instructional materials to meet the requirements of learners and the instructional environment.

Curriculum Developer 6 Masters The Curriculum Develop possesses advanced training and experience in instructional design and curriculum development to support planning and processes associated with development, implementation and evaluation of complex curricula that may include multiple courses to achieve learning objectives and mastery of a specified body of knowledge. The Curriculum Developer assess not only the content of individual courses, but also optimization of the sequencing of individual courses to achieve a defined level of mastery of the specified body of knowledge. This individual employs the entire array of potential learning experiences, including classroom or field instruction, practical exercises, experiential learning, continuing education, interaction with subject matter experts, programs of self-study and immersion programs to create comprehensive curricula that develop and reinforce the learning objectives. The Curriculum Developer develops, deploys and evaluates tools and methods for assessing the effectiveness of a curricula, both at the time of delivery and over time.

Storage Administrator 3 Bachelors The Storage Administrator administers and safeguards efficient and reliable centralized electronic storage area networks (SAN), such as Network Attached Storage, Content Addressable Storage, DAS environments, or other technologies classified as storage technology. This individual may oversee, evaluate, implement, monitor, troubleshoot, or maintain SAN and related technologies, system upgrades, or optimization storage strategies. The Storage Administrator monitors the data storage needs of the company so that business can run efficiently.

Analyst 1 0 Bachelors The Analyst 1 applies their analytical and technical skills to assist in implementing business solutions. An Analyst 1 is directed to exercise core skills on projects, or may direct small teams. They are qualified to perform tasks such as

Document an organization’s current business process flows Design, code and test functional components of information systems according to project specifications Identify and document functional requirements for information systems Develop project documentation and user training materials according to program specifications Conduct user training sessions Prepare communications plans Produce database extracts Provide technical support to software development teams Perform program management support tasks, such as status reporting and work plan maintenance.

Analyst 2 2 Bachelors The Analyst 2 applies their analytical and technical skills to assist in implementing business…