MAS - Global Technology Solutions, Inc. - 47QTCA22D000A
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- Attached to
- Federal Supply Schedule 47QTCA22D000A Federal contract IDV
- Contract number
- 47QTCA22D000A
- Issued by
- GSA Federal Acquisition Service
About this file
This price list describes services available under a Multiple Award Schedule contract awarded by GSA. Global Technology Solutions, LLC was awarded contract number 47QTCA22D000A on October 5, 2021 to provide information technology professional services under Special Item Number 54151S and automated contact center solutions under SIN 561422. The contract has a 5-year base period ending October 2, 2026 with three 5-year option periods extending to October 4, 2041.
Labor categories, descriptions, and hourly rates are provided for IT project managers, data specialists, consultants, subject matter experts, architects, and developers under both SINs. Rates range from $115.87 to $174.31 per hour. Services include IT and contact center project management, data analysis, solution design, development and integration, architecture, and knowledge transfer. The contractor will accept purchase cards and has a business presence in Upland, California. Delivery is to the contiguous United States and the minimum order amount is $100.
Global Technology Solutions, LLC Pricelist and/or Vendor Terms and Conditions for 47QTCA22D000A, a Federal Supply Schedule awarded to Global Technology Solutions, LLC, under Multiple Award Schedule (MAS)
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GENERAL SERVICES ADMINISTRATION
FEDERAL SUPPLY SERVICE
AUTHORIZED FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST
On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov
For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.
CONTRACT NO. 47QTCA22D000A
SCHEDULE TITLE: Multiple Award Schedule – MAS
SPECIAL ITEM NUMBER 154151S - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES
SPECIAL ITEM NUMBER 561422 – AUTOMATED CONTACT CENTER SOLUTIONS (ACCS)
Global Technology Solutions, LLC 1347 Cole Lane Upland, CA 91784-8062 Email: agarwal.ram@globo-tek.com Phone: 704-456-5012 www.globo-tek.com
Contract Administrator: Ram Agarwal
Business Size: Small Business
Contract Period: October 5, 2021, through October 2, 2026
Available Options through October 4, 2041
Current Pricelist dated November 3, 2021 http://www.gsaadvantage.gov/ fss.gsa.gov http://www.globo-tek.com/
Customer Information:
1. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)
A. 54151S- Information Technology Professional Services
B. 561422- Automated Contact Center Solutions (ACCS)
C. HOURLY RATES (Services only): See page 4
2. MAXIMUM ORDER: Special Item Number (SIN) 54151S - Information Technology Professional
Services and 561422 Automated Contact Center Solutions (ACCS)- $500,000
3. MINIMUM ORDER: $100 or Negotiated at the task order level
4. GEOGRAPHIC SCOPE OF CONTRACT (delivery area): CONUS
5. POINT(S) OF PRODUCTION: United States
6. DISCOUNT FROM LIST PRICES: Negotiated discount has been applied and the IFF has been added.
7. QUANITY DISCOUNT(S): None
8. PROMPT PAYMENT TERMS: Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. Net 30 days.
9.
A. Government Purchase Cards must be accepted at or below the micro-purchase threshold.
Purchase cards are accepted at or below the micro-purchase threshold.
B. Government Purchase Cards are accepted above the micro-purchase threshold.
The Contractor and the ordering agency may agree to use the credit card for dollar amounts over the micro-purchase threshold (See GSAR 552.232-79 Payment by Credit
Card). Contact contractor for limit.
Purchase cards are accepted above the micro-purchase threshold.
10. FOREIGN ITEMS: None
11.
A. TIME OF DELIVERY: Negotiated at the task order level.
B. EXPEDITED DELIVERY: Contact Contractor
B. OVERNIGHT AND 2-DAY DELIVERY: Contact Contractor
D. URGENT REQUIRMENTS: Contact Contractor
12. FOB POINT(s): Destination
13.
A. CONTRACTOR’S ORDERING ADDRESS AND PAYMENT INFORMATION
The following telephone number(s) can be used by ordering agencies to obtain technical and/or ordering assistance:
Upland, CA 91784-8062
B. ORDERING PROCEDURES: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPAs) are found in Federal Acquisition Regulation (FAR)
8.405-3.
14. PAYMENT ADDRESS
Upland, CA 91784-8062
15. WARRANTY PROVISION: N/A
16. EXPORT PACKING CHARGES: N/A
17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE: SEE 9.b
18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE): N/A
19. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A
20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND
ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): N/A
A. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A
21. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A
22. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A
23. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A
24.
A. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A
B. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at:
www.Section508.gov/.
25. Data Universal Number System (DUNS) number: DUNS: 073545094
26. Global Technology Solutions, LLC is registered in the System for Award Management (SAM) Database.
DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING
Please refer to the labor category descriptions and pricing incorporated into this GSA Pricelist.
SIN Labor Category GSA Price
Including IFF
54151S- Information Technology Professional Services IT Project Manager $149.62
54151S- Information Technology Professional Services IT Data Specialist $140.05
54151S- Information Technology Professional Services IT Consultant I $115.87
54151S- Information Technology Professional Services IT Consultant II $130.98 54151S- Information Technology Professional Services IT Subject Matter Expert $174.31
54151S- Information Technology Professional Services IT Architect, Senior $174.31
54151S- Information Technology Professional Services IT Developer $149.62
561422- Automated Contact Center Solutions (ACCS) Contact Center Project Manager $149.12 561422- Automated Contact Center Solutions (ACCS) Contact Center Data Specialist $149.12
561422- Automated Contact Center Solutions (ACCS) Contact Center Consultant I $115.87
561422- Automated Contact Center Solutions (ACCS) Contact Center Consultant II $134.01
561422- Automated Contact Center Solutions (ACCS) Contact Center Subject Matter Expert $174.31
561422- Automated Contact Center Solutions (ACCS) Contact Center Architect, Senior $174.31
561422- Automated Contact Center Solutions (ACCS) Contact Center Developer $149.12
GSA Pricelist (SPECIAL ITEM NUMBER 54151S and 564122)
Labor Category Name
Labor Category Description IT Professional Services Pricelist
SIN 54151S
Minimum Education and Experience
IT Project Manager
Functional Responsibility:
Responsible for managing complex IT projects. Responsible for overall coordination, status reporting and stability of project-oriented work efforts. Establishes and implements project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations.
Education:
Bachelor’s
Experience:
Eight (8)
IT Data Specialist Functional Responsibility:
Responsible for input and verification of data in relation to IT system analysis, design, and development. Creates appropriate documentation or dashboards that allows stakeholders visualization of data. Designs data modeling processes to create algorithms and predictive models and performs custom analysis. Manipulates large data sets and uses them to identify trends and reach meaningful conclusions to inform strategic business decision.
Education:
Bachelor’s
Experience:
One (1)
IT Consultant I Functional Responsibility:
Supports the analysis, design, and development of applications based on business requirements of IT solutions related to business issues or business-sponsored initiatives. Supports the knowledge transfer and roll out and maintenance of applications. Supports services to design, build, and configure application software, front-end interfaces, desktop, and data integration.
Education:
Bachelor’s
Experience:
Three (3)
IT Consultant II Functional Responsibility:
Leads the development, configuration, and integration of IT solutions related to business issues or business-sponsored initiatives. Leads the knowledge transfer and roll out and maintenance of applications. Leads services to design, build, and configure application software, front-end interfaces, desktop, and data integration.
Creates team requirements for implementation.
Education:
Bachelor’s
Experience:
Five (5)
IT Subject Matter Expert
Functional Responsibility:
Identifies, investigates, analyzes, designs, develops, and implements specialized IT solutions to business issues or business-sponsored initiatives. Provides specialized IT management or strategy consulting and maintains familiarity with various concepts, practices, and procedures related to the IT industry.
Education:
Bachelor’s
Experience:
Five (5)
IT Architect, Senior
Functional Responsibility:
Advances IT solutions and develops architecture design methods to integrate complex systems. Provides overall direction, guidance and definition of an enterprise’s architecture to effectively support the corporate business strategy.
Responsibilities include researching, analyzing, designing, proposing, and delivering solutions that are appropriate for the business and technology strategies.
Education:
Bachelor’s
Experience:
Eight (8)
IT Developer Functional Responsibility:
Works closely with Analysts, Architects, and Engineers, producing detailed specifications, performing testing, and writing codes in relation to IT systems. Tests and evaluates applications identifying areas for modification in existing programs and subsequently developing these modifications. May assist with application or user-level documentation.
Education:
Bachelor’s
Experience:
Three (3)
Labor Category Name
Labor Category Description IT Professional Services Pricelist
SIN 561422
Minimum Education and Experience
Contact Center Project Manager
Functional Responsibility:
Responsible for all aspects of technical delivery of Contact Center projects.
Responsible for overall coordination, status reporting and stability of project-oriented work efforts. Establishes and implements project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations.
Education:
Bachelor’s
Experience:
Eight (8)
Contact Center Data Specialist
Functional Responsibility:
Captures and analyzes Contact Center-related data for use by business and technical specialists and strategists. Performs analysis to determine optimal methods to capture, validate, prepare, present, and report on Contact Center data.
Education:
Bachelor’s
Experience:
One (1)
Contact Center Consultant I
Functional Responsibility:
Supports the analysis, design, and development of applications based on business requirements of Contact Center solutions. Supports the knowledge transfer and roll out and maintenance of Contact Center applications. Supports services to design, build, and configure Contact Center application software, front-end interfaces, desktop and data integration.
Education:
Bachelor’s
Experience:
Three (3)
Contact Center Consultant II
Functional Responsibility:
Leads the development, configuration, integration of Contact Center solutions. Leads the knowledge transfer and roll out and maintenance of Contact Center applications.
Leads services to design, build, and configure Contact Center application software, front-end interfaces, desktop and data integration. Creates requirements for implementation by the Contact Center development or sustainment team.
Education:
Bachelor’s
Experience:
Five (5)
Contact Center Subject Matter Expert
Functional Responsibility:
Identifies, investigates, analyzes, designs, develops, and implements specialized Contact Center solutions to address business issues or business-sponsored initiatives.
Provides specialized Contact Center management or strategy consulting and maintains familiarity with various concepts, practices, and procedures related to the Contact Center industry.
Education:
Bachelor’s
Experience:
Five (5)
Contact Center Architect, Senior
Functional Responsibility:
Advances Contact Center solutions and develops architecture design methods to integrate complex systems. Provides overall direction, guidance and definition of an enterprise’s architecture to effectively support the corporate business strategy.
Responsibilities include researching, analyzing, designing, proposing, and delivering solutions that are appropriate for the business and technology strategies in relation to Contact Centers. May also be responsible for database management, data security, telecommunications, and/or Contact Center Information Systems training or consultation.
Education:
Bachelor’s
Experience:
Eight (8)
Contact Center Developer
Functional Responsibility:
Works closely with Analysts, Architects, and Engineers, producing detailed specifications, performing testing, and writing codes in relation to Contact Center systems. Tests and evaluates Contact Center applications identifying areas for modification in existing programs and subsequently developing these modifications.
May assist with application or user-level documentation.
Education:
Bachelor’s
Experience:
Three (3)
| Customer Information: |
| 1. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs) |
| C. HOURLY RATES (Services only): See page 4 |
| 9. |
| A. Government Purchase Cards must be accepted at or below the micro-purchase threshold. |
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