MAS - Stream Global Solutions LLC - 47QTCA21D00EP

Authorized Federal Supply Schedule Price List Multiple Award Schedule Information Technology Professional Services

Contract Number: 47QTCA21D00EP Award Effective: 8 September 2021 Contract Period: 8 September 2021 to 7 September 2026 Base and All Options Value (Total Contract Value): $475,000

Stream Global Solutions LLC 10821 Natches Trce Austin, TX 78717 www.streamglobalit.com

Business Size: Small Business Socio-Economic: Service-Disabled Veteran Owned Small Business UEI: EMZ4NCP5BZC9

CAGE: 8MFZ9

Contract Administration Source Harish Vyala President info@streamglobalit.com

(425) 209-0145

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! ®, a menu-driven database system.

The INTERNET address GSA Advantage! ® is: GSAAdvantage.gov For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s):

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit ofone, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractorswho will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Labor Category Descriptions Page 6.

2. Maximum Order:

3. Minimum Order:

4. Geographic Coverage (Delivery Area): Domestic Delivery.

5. Point(s) of production (city, county, and state or foreign country): Austin, Texas and Offices of Stream Global Solutions LLC in the United States.

6. Discount from list prices or statement of net price: Refer to attached Awarded Pricelist - Government net prices including IFF, discounts deducted.

7. Volume discounts: 1% for Orders over $250,000

8. Prompt payment terms: 2% on NET10, NET 30 Multiple

Award

Schedule

47QTCA21D00EP

Page of

9. Information for Ordering Offices: N/A

10. Foreign items (list items by country of origin): N/A

11a. Time of Delivery: To be negotiated at the task order level

11b. Expedited Delivery: To be negotiated at the task order level

11c. Overnight and 2-day delivery: To be negotiated at the task order level

11d. Urgent Requirements: To be negotiated at the task order level

12. F.O.B Points(s): Destination

13a. Ordering Address(es):

Stream Global Solutions LLC Attn: Harish Vyala 10821 Natches Trce Austin, TX 78717

13b. Ordering procedures: For supplies and services, the ordering procedures, information on (BPAs) are found in Federal Acquisition Regulation (FAR) 8.405-3

Payment address(es): Stream Global Solutions LLC Attn: Harish Vyala 10821 Natches Trce Austin, TX 78717

14. Warranty provision: Contractor’s Standard Warranty

15. Export Packing Charges (if applicable): N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from listprices (if applicable): N/A

18b. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants: N/A

22b. If applicable, indicate that Section 508 compliance information is available on

Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g.,contactor’s website or other location.) The EIT standards can be found at: N/A

23. Unique Entity Identifier (UEI) number: EMZ4NCP5BZC9

24. Notification regarding registration in System for Award Management (SAM) database:

Status: Active Registration; Expiration Date: Jul 6, 2023

SIN 54151S IT PROFESSIONAL SERVICES HOURLY LABOR RATES

(Including Cooperative Purchasing, Disaster Recovery and/or American Recovery and Reinvestment Act – as applicable)

SIN 54151S IT PROFESSIONAL SERVICES LABOR CATEGORY DESCRIPTION

(Including Cooperative Purchasing, Disaster Recovery and/or American Recovery and Reinvestment Act – as applicable)

Functional Duties: Manage multidimensional, complex programs to meet parameters of success, such as budget, time, resources, and quality. Define program governance structure. Overall planning and monitoring of the program. Manage program's budget, risks, and issues. Coordinate with different projects in the program and manage their interdependencies.

Optimize resource utilization among various projects.

Functional Duties: Manage multidimensional, complex programs to meet parameters of success, such as budget, time, resources, and quality. Define program governance structure.

Overall planning and monitoring of the program. Manage program's budget, risks, and

issues. Coordinate with different projects in the program and manage their interdependencies. Optimize resource utilization among various projects.

Capabilities include management of scope, schedule, risks, configuration, change, communication, issue escalation, budget, quality, and delivery resources and people with the objective of ensuring project management of the highest standards within client guidance and contractual limitations.

Functional Duties: Responsible for providing overall IT project management for IT projects within all phases of the project lifecycle. Ensure project deliverables meet client and stakeholder business requirements on time, scope, and budget, and following industry standard project management methodologies and frameworks.

The Level 1 performs more routine aspects of the position and is supervised by higher levels.

Level 2 performs more varied tasks compared to Level 1, yet has less autonomy than Level 3.

The System Engineer III schedules, performs, and/or monitors system backups and/or, when necessary, performs data recoveries.

Level 3 is competent in subject matter and concepts and may lead individuals assisting in the work.

Expert in one or more testing tools such as HP Quality Center or IBM Rational Test Site.

Expertise in test automation and performance testing (optional). Strong domain/technical knowledge for the applicable area.

Functional Duties: Anchors resting requirements. Prepares solution delivery of projects. Develops test strategy. Tracks and monitors project plans. Reviews test plans and test cases. Ensure optimum test environments are set up, reviews test scripts, develops project quality plans, validates defective prevention plans with an objective of delivering effective testing solutions for clients with client guidelines and norms. Provides status updates for testing outcomes. Works with team to validate testing results and communicate to the development team.

Supports System Tester, as required. Setup and execution of a test automation suite. Setup and execution of performance test cases.

knowledge for the applicable area.

Functional Duties: Develops test plan, prepare effort estimation, schedule for project execution. Prepares test cases. Reviews test case result. Interacts with clients for issue resolution to ensure effective test execution within client guidelines and norms

Functional Duties: Manages medium and large-scale information systems projects. Consults with management for system needs, design, and operation. Provides assistance and direction to other IT personnel. Maintains working knowledge of current industry information, vendor direction, new products, and technical architectures/approaches related to client’s needs. Plans, designs, and assists with additions, upgrades, replacements, or retirement of computer, network, database management, or application systems. Oversees IT Analyst team and support function.

Functional Duties: Manages medium and large-scale information systems projects. Consults with management for system needs, design, and operation. Provides assistance and direction to other IT personnel. Maintains working knowledge of current industry information, vendor direction, new products, and technical architectures/approaches related to client’s needs. Plans, designs, and assists

with additions, upgrades, replacements, or retirement of computer, network, database management, or application systems. Oversees IT Analyst team and support function.

Needs to have very good communication skills.

Functional Duties: Produce software requirement metrics, use cases, process diagrams, sequence diagrams, and future state proposal. Demonstrate subject matter expertise and provide guidance to the team. Facilitate and document changes by conducting IT system analysis. Collaborate with developers to implement the requirements and work closely with testers during validation phase. Proactively identify improvement opportunities and assess existing inefficiencies. Work with multiple stakeholders and ensure proper closure of every requirement. Work closely with project manager for tracking the project plan for each of the requirements and support project team during different phases of development lifecycle.

Experience in software development with modern development languages, such as Java, JavaScript, .NET, Python, Scala, Node.JS, HTML5. Passion for, and experience with, emerging technologies, such as AI, IoT, Machine Learning, Cloud, Blockchain and Data Automation is desired for this position. Ability and proven experience of leading team of other architects.

Functional Duties: Design key components of critical applications. Provide architectural guidance to the team of architects and other

technical resources. Conduct review of architectural artifacts. Participate in architectural board reviews. Provide leadership to architectural decision-making process. Work with the client team and other vendors for technical discussions.

Functional Responsibility: Provides executive experience and guidance to an engagement. Functional service delivery roles include Program Director, Program Manager, Engagement Director, Technology Practice Leader, Lead Solution Architect, Lead Technology Strategist, and Content or Domain Expert.

Functional Responsibility: Leads or supports the analysis, design, development and implementation of systems and software, as well as the completion of other project work streams and deliverables. May also lead project modules or work activities as appropriate and can formulate solutions to define specific business or technical issues.

Functional Responsibility: Consults with project teams and end users to identify application requirements. Performs feasibility analysis on potential future projects to

management. Assists in the evaluation and recommendation of application software packages, application integration and testing tools. Resolves problems with software and responds to suggestions for improvements and enhancements. Instructs, assigns, directs, and checks the work of other application developers on development team. Participates in development of application user manuals.

Functional Duties: Translate designs and wireframes into high quality code, write code to connect with Hardware devices using API for IoT products, Developed RESTful APIs to connect Android applications to back-end services, Identify and correct bottlenecks and fix bugs, Maintain code quality, Organization, and Automatization, Android UI design principles, patterns and best practices, Open-source Android ecosystem and the libraries.

Demonstrated experience in providing second level Production support and demonstrated experience coding and/or designing in multiple environments. Familiar with MF modernization tools like IDZ, TTD (TOPAZ), RPP etc.

Proficiency with related software tools including but not limited to JIRA. Proven ability to successfully translate client/business needs into software designs. Proven analytical and business skills to reconcile conflicting objectives.

MongoDB, etc.). Capabilities may include coding, programming, analysis, and administration of databases.

Functional Duties: Develop, test, debug and deploy database programs to accomplish the data processing needs of an organization.

Provides technical database administration services for a multi- platform, multi-database environment. Create, test, and maintain all database objects (i.e., files, tables, indexes, views, users, keys, constraints, roles) on development, staging, and hosting environments). Design, code, and test stored procedures.

Conducts unit testing and resolve defects. Performs system integration. Performs application support/maintenance activities. Contributes in medium to complex tasks under supervision. Works on creation of the low- level technical artifacts, interacts with customers on issues, and works on them under supervision.

QGIS.

Experience automating geocoding. Experience with the verification and validation of complex computational models.

Excellent communication and leadership skills. Proven experience of leading a QA team in the past.

Functional Duties: Draft IT quality assurance policies and standards. Review of quality processes and inspection materials. Investigate customer complaints and following up until resolution. Work closely with client management team. Publish and present reports during different phases of the projects. Monitor the testing schedule and associated risks.

Develop and monitor corrective and preventative actions. Identify opportunities to enhance efficiency. Maintain IT QA artifacts. Identify training needs and arrange training sessions for the team.

upgrades and to determine software and hardware installation requirements.

The Web Designer may:

Question or communicate with clients to assess their needs, discuss requirements, and clarify their goals for establishing a website.

Meet with clients on a regular basis to

evaluate and modify site as it seems appropriate and keeps them informed of project progress.

Design custom-tailored plan for a proposed site using combination of graphic and written material, and modifies proposal as necessary until the client is satisfied.

Design, maintain, and update information and digitized images, banners, bullets, charts, image maps, and other graphics to enhance appearance of site and keep the content and graphics current.

Maintain site appearance by developing and enforcing content and display standards.

Monitor existing systems for structural integrity.

Oversee the development and installation of new hardware and software.

Install and configure operating systems and other software and routinely test installed software for glitch detection and other issues.

Provide technical direction to IT support staff.

Design and implement security systems and redundant backups to maintain data safety.

Write custom scripts to reduce the need for human intervention, Create scalable, automated solutions for our customer base.

Establish multi-platform versions of the software package.

Write tests for existing and created code to ensure compatibility and stability.

Evaluate, recommend, and implement automated test tools and strategies charts, image maps, and other graphics to enhance appearance of site and keep the content and graphics current.

Design, implement, and conduct test and evaluation procedures to ensure system requirements are met.

Evaluate hardware and software and resolve LAN/MAN/WAN network related problems.

Implement a comprehensive management plan for each project and hold regular stakeholder meetings to keep all interested parties updated in project progress.

Determine and document user requirements for business processes and abide by those requirements for future projects.

Provides expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis.

Level 3 is competent in subject matter and concepts and may lead individuals assisting in the work.

Implement a comprehensive management plan for each project and hold regular stakeholder meetings to keep all interested parties updated in project progress.

Determine and document user requirements for business processes and abide by those requirements for future

projects.

Reviews and analyzes information, forecasts, methods, schedules, systems, processes and procedures.

Provides expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis.

Level II performs more varied and difficult tasks compared to Level I, yet has less autonomy than Level III.

Implement a comprehensive management plan for each project and hold regular stakeholder meetings to keep all interested parties updated in project progress.

Determine and document user requirements for business processes and abide by those requirements for future projects.

Reviews and analyzes information, forecasts, methods, schedules, systems, processes and procedures.

Provides expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis Level I perform more routine aspects of the position and is supervised by higher levels.

Experience using InfoPath, Nintex, and / or SharePoint Migration using Sharegate, Metalogix tools. Hands-on experience working with CSS, JavaScript, HTML and frameworks (bootstrap, office UI, angular, NodeJS) and tooling (Gulp, Yeoman, webpack) Have experience with REST API/ Web API creation, consumption, integration using Service Oriented Architecture.

Have hands-on working experience in Development and Customization in SharePoint Online environment.

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