MAS - Patriot Talent Solutions, LLC - 47QTCA21D00DG

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA

Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule

Contract number: 47QTCA21D00DG

Contract period: August 12, 2021 – August 11, 2026

Patriot Talent Solutions, LLC

135 Fox Road, Suite B Knoxville, TN 37922

301-685-3557 www.patriottalent.com

Business size: Service Disabled Veteran Owned Small Business SBA Certified Small Disadvantaged Business

For more information on ordering from Federal Supply Schedules go to the GSA

Schedules page at GSA.gov.

Price list current as of Modification #PO-0001 effective August 13, 2021

Prices Shown Herein are Net (discount deducted) http://www.patriottalent.com/

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SINs Recovery SIN Title 54151S 54151SRC Information Technology Professional Services OLM OLMRC Order-Level Materials (OLM’s)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Page 4

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Page 5

2. Maximum order:

SINs Maximum Order 54151S $500,000

OLM $250,000

3. Minimum order: $100

4. Geographic coverage (delivery area). Domestic

5. Point(s) of production (city, county, and State or foreign country). 135 Fox Road, Suite B Knoxville, TN 37922

6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)

7. Quantity discounts. None

8. Prompt payment terms. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. Net 30 days

9. Foreign items (list items by country of origin). Not Applicable

10a. Time of delivery. (Contractor insert number of days.) To Be Determined at the Task Order level

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. To Be Determined at the Task Order level

10c. Overnight and 2-day delivery. To Be Determined at the Task Order level

10d. Urgent Requirements. To Be Determined at the Task Order level

11. F.O.B. point(s). Destination

12a. Ordering address(es). 135 Fox Road, Suite B, Knoxville, TN 37922

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es). 135 Fox Road, Suite B, Knoxville, TN 37922

14. Warranty provision. Standard Commercial Warranty Terms & Conditions

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services (if applicable). Not Applicable

19. List of service and distribution points (if applicable). Not Applicable

20. List of participating dealers (if applicable). Not Applicable

21. Preventive maintenance (if applicable). Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

Not Applicable

23. Unique Entity Identifier (UEI) number. 079539791

24. Notification regarding registration in System for Award Management (SAM) database. Contractor registered and active in SAM http://www.section508.gov/

Approved FSS Prices All Prices Include the Industrial Funding Fee (IFF)

SIN Labor Category Year 1 Year 2 Year 3 Year 4 Year 5 54151S Cyber Security Engineer $120.46 $122.99 $125.58 $128.21 $130.91 54151S Business Systems Analyst $113.55 $115.94 $118.37 $120.86 $123.39 54151S Desktop Support $67.64 $69.06 $70.51 $71.99 $73.50 54151S Developer - Jr. Level $93.31 $95.27 $97.27 $99.31 $101.40 54151S Developer - Mid Level $108.61 $110.90 $113.22 $115.60 $118.03 54151S Developer - Sr. Level $123.43 $126.02 $128.66 $131.37 $134.12 54151S DevOps Engineer $127.38 $130.05 $132.78 $135.57 $138.42

54151S IT Category Manager/Procurement $96.77 $98.80 $100.87 $102.99 $105.15

54151S IT Project Manager $123.43 $126.02 $128.66 $131.37 $134.12 54151S Network Engineer - Jr. Level $92.82 $94.77 $96.76 $98.79 $100.86 54151S Network Engineer - Mid Level $117.50 $119.97 $122.49 $125.06 $127.69 54151S Network Engineer - Sr. Level $148.11 $151.22 $154.40 $157.64 $160.95 54151S Network Manager $123.43 $126.02 $128.66 $131.37 $134.12 54151S Service Desk Analyst $67.64 $69.06 $70.51 $71.99 $73.50 54151S Systems Engineer - Jr. Level $88.87 $90.73 $92.64 $94.58 $96.57 54151S Systems Engineer - Mid Level $98.74 $100.81 $102.93 $105.09 $107.30 54151S Systems Engineer - Sr. Level $136.26 $139.12 $142.05 $145.03 $148.07 54151S Systems Manager $123.43 $126.02 $128.66 $131.37 $134.12 54151S Technical Program Manager $123.43 $126.02 $128.66 $131.37 $134.12 54151S Technical Trainer $271.54 $277.24 $283.06 $289.01 $295.07 54151S Technical Writer $93.80 $95.77 $97.78 $99.84 $101.93

Labor Category Descriptions

Labor Category

Min.

Years of Exp.

Functional Responsibilities Educational

Requirements

Cyber Security Engineer

6 Years

The Cyber Security Engineer will develop and prepare documents for business continuity planning, risk management, and qualitative risk assessments. Solid understanding of security architecture, policies, and security capabilities of major operating systems & platforms such as: Oracle; SQL, Windows Server 2000 and up, Unix Web Apps, Firewalls, Routers & Switches: configuration and test development. Experience with information security and application/network architecture Familiarity with security appliances and security. scanning tools. Knowledge of conducting Security Test & Evaluations/Security Control Assessments including test development & Contingency Plan/Disaster recovery plan creation and testing.

Bachelor's Degree or 4 additional years' experience in lieu of degree

Business Systems Analyst

7 Years

The Business Analyst is responsible for a wide range of activities which ensure operational effectiveness. The Business Analyst will assist with the design and documentation of workflow, evaluate and develop detailed documentation of user requirements, system functionality, and processes or procedures needed to design, modify, or maintain computer systems. The Business Analyst may be responsible for daily support and maintenance of assigned systems including software applications and data processing functions to support business needs. The Business Analyst may assist a Project/Product Manager or Lead Analyst on key projects.

The Business Analyst will be a functional and subject matter expert on specified applications and will be a 1st, 2nd or 3rd level support resource in the Information Technology group.

Bachelor's Degree or 4 additional years' experience in lieu of degree

Desktop Support 2 Years

The Desktop Support position will oversee and maintain computer hardware and software systems; resolve technical issues; diagnose and troubleshoot common problems; time management skills & ability to establish reasonable deadlines for resolution; experience working in various operating systems

Associate's Degree or 2 Additional Years' Experience in Lieu of Degree

Developer

- Jr. Level 0 Years

The Jr. Level Developer supports the project team in performing requirements analysis, software design, development, installation, testing & maintenance for application system components for software systems. This individual will be working in an object-oriented environment

Bachelor's Degree or 4 additional years' experience in lieu of degree

Developer

- Mid Level

2 Years

The Mid-Level Developer supports the project team in performing requirements analysis, software design, development, installation, testing & maintenance for application system components for software systems. This individual will be working in an object-oriented environment

Bachelor's Degree or 4 additional years' experience in lieu of degree

Min.

Years of Exp.

Functional Responsibilities Educational

Requirements

Developer

- Sr. Level 5 Years

The Senior Software Engineer is responsible for Software application design and development using the organization’s technology stack, which may include Cloud development and JavaScript frameworks. Will Support and modernize legacy solutions. Will Collaborate with software developers, architects, business analysts, product owners, operations engineers, security, business representatives, etc. The Sr. Software Engineer may be tasked with 3rd party solution integrations such as Salesforce, Oracle, Appian, etc.

Bachelor's Degree or 4 additional years' experience in lieu of degree

DevOps Engineer 5 Years

The DevOps Engineer is responsible for development and system administration while always looking for ways to automate manual work and create repeatable, scalable systems and processes;

responsible for automating the manual steps that remain in deploying applications; responsible for continuously working to improve the monitoring and alerting strategy, as well as, supporting the adoption and migration to newer technologies and architectures as needed. Assisting teams with load and fault tolerance testing will also be required, along with always striving to find ways to increase site reliability. The expectation of this position is to always promote a positive DevOps culture that spans Software Engineering and Technical Operations, while helping to ensure security and compliance across all systems and the network.

Bachelor's Degree in Computer Science, a related field, or equivalent education or 4 additional years' experience in lieu of degree

IT

Category Manager/ Procureme nt

Years

The Category/Procurement Manager is responsible for managing an IT category or range of related IT commodities; providing the internal customer with procurement and contract solutions regarding the product and category. Creating and developing a long term plan and strategy for development of the category to leverage the volume and drive value; builds relationships with stakeholders to support early engagement opportunities with suppliers to optimize investment. This manager should have industry knowledge of software and hardware suppliers and extensive contract management experience. They will also develop and implement sourcing strategies to drive business value and cost savings. Lastly, they will analyze the supplier environment, conduct business reviews with internal stakeholders, drive supplier negotiations, and assure risk mitigation.

Bachelor's Degree in Business, Supply Chain or Management, or 4 additional years' experience in lieu of degree

IT Project Manager 5 Years

The IT Project Manager is responsible for working with key business stakeholders and resources to execute prioritized programs and projects to effectively implement key business strategies across the enterprise; responsible for working with the business stakeholders to prioritize, plan, and measure the tasks needed to meet technology objectives; work with business stakeholders and resources to ensure projects are delivered with quality, on time, and within budget; must be able to lead multiple projects or one large project while maintaining forward momentum for the overall technology project portfolio.

Bachelor's Degree in Related Field or 4 additional years' experience in lieu of degree; PMP Certification Required

Min.

Years of Exp.

Functional Responsibilities Educational

Requirements

Network Engineer - Jr. Level

0 Years

The Jr. Network Engineer will assist with performing all tasks necessary to ensure network projects are implemented in accordance with generally accepted best practices and security standards. Establish, configure, and monitor all external access to the network including web traffic and VPNs; perform configuration of firewalls, routers, switches, access points, intrusion prevention systems, and other network appliances. Experience with documenting, implementing, and testing network disaster recovery and business continuity procedures will also be required as well as serving as a tier I escalation point for questions, concerns, or troubleshooting related to network infrastructure and design.

Bachelor's Degree in Related Field or 4 additional years' experience in lieu of degree

Network Engineer - Mid Level

4 Years

The Mid-Level Network Engineer installs, configures and maintains the operation of the customer's local area network including backups. Recommends and implements local area network policies and standards and ensures adherence to security procedures. Maintains contact with vendors to assist with the maintenance, service, and/or purchase of the local area network.

May design and optimize network topologies. Modifies switch, router, and hub configurations to ensure optimum network performance and appropriate security processes. Ability to set up and configure servers and client connectivity. Manages and controls Internet network access.

Bachelor's Degree in Computer Science, Information Systems, Mathematics, Engineering or Related Field, or technical training equivalent or an additional 4 years' related work experience.

Network Engineer - Sr. Level

8 Years

The Senior Level Network Engineer is responsible for network design, configuration and troubleshooting; daily secure operations of the network enclaves; coordination, notification, escalation and documentation to resolve issues efficiently; effectively reporting to upper management; ability to diagnose and resolve complex configurations and troubleshooting issues; ability to conduct research, cost-benefit and ROI analysis; create and maintain infrastructure documentation

Bachelor's Degree in Computer Science, Engineering, or related field

Network Manager 3 Years

The Network Manager will analyze departmental needs and establish priorities for feasibility studies, systems design and implementation to develop new and/or modify the company's networking systems. Develop and manage detailed work plans, project estimates, status reports, project tracking and analysis, and set work schedules to achieve organizational goals. Manage a highly technical personnel as well as manage daily activities required to deploy and support network and unified communications systems and services with a very high availability percentage. Applies continuous improvement techniques to ensure the network and security infrastructure attains maximum performance, security and availability.

Bachelor's Degree in Related Field or 4 additional years' experience in lieu of degree

Min.

Years of Exp.

Functional Responsibilities Educational

Requirements

Service Desk Analyst

2 Years

The Service Desk Analyst provides technical assistance to end users functioning as single point of contact to client community;

telephone support, initial problem determination and resolution and dispatching, when necessary; quality control of tickets; can act as interface between technology groups and the end users

Associate's Degree or 2 Additional Years' Experience in Lieu of Degree

Systems Engineer - Jr. Level

0 Years

The Jr. Systems Engineer will manage and monitor all installed systems and infrastructure. Install, configure, test and maintain operating systems, application software and system management tools; proactively ensure the highest levels of systems and infrastructure availability. Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes. This position also requires one to maintain security, backup, and redundancy strategies. Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks; participation in the design of information and operational support systems and assist Systems Engineer with implementation of projects and initiatives.

Provide 2nd level support and liaise with vendors and other IT personnel for problem resolution

Bachelor's Degree in Related Field or 4 additional years' experience in lieu of degree

Systems Engineer - Mid Level

5 Years

The [mid-level] Systems Engineer applies systems engineering and analysis techniques to define and develop information systems on multiple platforms and development environments; Conducts feasibility studies to determine new or changed procedures or applications of information technology in particular system functional areas. Defines functional requirements and conducts system testing and implementation; applies knowledge of hardware, software and user needs in the designer of information system elements.

Bachelor's Degree or 4 additional years' experience in lieu of degree

Systems Engineer - Sr. Level

Years

The Senior Systems Engineer is responsible for formulation of the opinions, decisions and ultimate performance of the task specified in the statement of work contained in the task order. The position requires experience and the ability to perform detailed and complex calculations plus knowledge of practices/principles necessary to assess advanced systems concepts, assess specifications and perform system integration; monitors system performance, create and maintain system configuration documents, will conduct daily monitoring of log files for potential system or security issues. As a senior level contributor, this person will actively participate in knowledge transfer and serve as a Subject Matter Expert (SME) while providing strong, consistent technical advisement and mentorship and will drive documentation efforts and the adoption of enterprise standards. This person will be an escalation point for internal and external teams around the organization’s technology systems.

Bachelor's Degree in Related Field or 4 Additional Years' Experience in lieu of degree.

Min.

Years of Exp.

Functional Responsibilities Educational

Requirements

Systems Manager 8 Years

The Systems Manager is responsible for providing basic day-to-day tasks such as troubleshooting and supporting issues with site routers and switches as well as the wireless network;

responsibilities will also include troubleshooting and repairing LAN and WAN issues, Ethernet/fiber uplinks, VLAN sport configuration and assignment, DNS/DHCP communication issues as well as managing site IP address ranges. Experience with managing main and intermediate distribution frame cabinets that contain CAT5e/CAT6 and Fiber patch panels may be required. Documentation and maintenance of Site Network Diagrams and managing/supporting issues with uninterruptable power supply (UPS) units for telecom rooms, PLC cabinets, and server rooms is required. Daily systems tasks will include managing Microsoft Windows servers/workstations, monitor and evaluate performance of server systems and develop recommendations for improvements/upgrades. Managing/maintaining patch and update services for local servers, clients, and applications will be required, as well as, documenting and maintaining site systems diagrams.

Bachelor's Degree in Related Field or 4 additional years' experience in lieu of degree

Technical Program Manager

8 Years

The Technical Program Manager provides leadership and expertise to deliver IT programs and initiatives on schedule and within budget; Plans and administers both projects and the overall program; ensures deliverables are met and on time; delivers the technical solution to support an organization's vision and strategic direction. A leader in the IT organization and is held accountable for the success of technology initiatives.

Bachelor's Degree in Related Field or 4 additional years' experience in lieu of degree; PMP Certification Required

Technical Trainer 8 Years conducts computer training needs assessments by collecting information pertaining to work procedures, work flow, and reports;

understanding job-specific functions and tasks and determines system utilization requirements by researching and testing systems. The Technical Trainer coordinates training sessions, provides instruction and training, and guide developmental projects within the organization. The Technical Trainer writes literature and materials to be used in programs and designs exercises to enhance lectures. The Technical Trainer conducts classes regarding installation, programming, maintenance, and repair of software, hardware, and equipment.

Bachelor's Degree in Related Field or 4 additional years' experience in lieu of degree

Technical Writer 3 Years

The Technical Writer will assist project teams in collecting and organizing information required for preparation of user manuals, training materials, installation guides, proposals, and reports. Edits functional descriptions, system specifications, user manuals, special reports or any other deliverables and documents. Ensure that all documentation is in compliance with customer documentation requirements. Verify typed manuscripts for omission of materials, typing errors and adherence to documentation standards.

Bachelor's Degree or 4 additional years' experience in lieu of degree

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple Award Schedule (MAS) and all services provided. While no specific labor categories have been identified as being subject to SCLS/SCA due to exemptions for professional employees (FAR 22.1101,

22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.