MAS - Loyola Enterprises Incorporated - 47QTCA21D00DE

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Federal Supply Schedule 47QTCA21D00DE Federal contract IDV
Contract number
47QTCA21D00DE
Issued by
GSA Federal Acquisition Service

About this file

This document outlines a federal supply schedule contract between Loyola Enterprises, Inc. and GSA Federal Acquisition Service. The multiple award indefinite delivery indefinite quantity contract was awarded on August 18, 2021 and runs through August 17, 2026. It provides professional services across several special item numbers, including audiovisual, records management, background investigations, IT, logistics, marketing/PR, engineering, and training. Labor categories range from administrative assistants and security officers to program managers, engineers, and subject matter experts. Standard hourly rates are provided for each year of the contract period across all labor categories.

Loyola Enterprises Inc. Pricelist and/or Vendor Terms and Conditions for 47QTCA21D00DE, a Federal Supply Schedule awarded to Loyola Enterprises Inc., under Multiple Award Schedule (MAS)

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GENERAL SERVICES ADIMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Pricelist

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system.

The INTERNET address for GSA Advantage! is: GSAAdvantage.gov.

LARGE CATEGORY: OFFICE MANAGEMENT

SUBCATEGORY: AUDIO VISUAL SERVICES

Special Item Number 541990AV Professional Audio/Visual Services

Includes professional audio/visual services.

FSC/PSC Code: R499

SUBCATEGORY: OFFICE SERVICES

Special Item Number 541611O Office Management Needs Assessment and Analysis Services

Includes office equipment needs assessment and analysis services, which involves assessing various office management functions to identify improvement opportunities.

FSC/PSC Code: R799

SUBCATEGORY: RECORDS MANAGEMENT

Special Item Number 493110RM Physical Records Management Services

Includes capabilities to manage the movement, manipulation, archiving, security, and management of physical records, including any ancillary supplies and/or services necessary to provide a total physical records management solution.

FSC/PSC Code: R616

LARGE CATEGORY: HUMAN CAPITAL

SUBCATEGORY: BACKGROUND INVESTIGATION

Special Item Number 561611 Background Investigation Services

A variety of background investigations of persons for Federal Government purposes (including employment) are provided.

Examples of background investigation services include but are not limited to: Provide background investigations (background checks) for potential or existing employees in accordance with applicable Federal, State, and local regulations. Verification of previous employers; salary histories; criminal records checks; education verification; and credit history checks. All investigative activities must be conducted in compliance with the Fair Credit Report Act as amended. Upon request, investigative services offered include Local Agency Check (LAC), National Agency Check with Local Agency Checks and credit checks (NACLC), Single Scope Background Investigations (SSBI), SSBI - Periodic Reinvestigation (SSBI-PR) and Single Scope Background Investigations - Misconduct Investigations (SSBI-MI).

These investigative services can support the authorized Department/Agencies in acquiring Reports of Investigation (ROI) in areas of public trust, national security and suitability investigations conducted by the Federal Government in compliance with appropriate sections of the United States Code (i.e., Title 5, Title 15), Executive Orders and requesting Department/Agency Directives, Policies and Procedures. Service providers must operate from a facility approved in accordance with the provisions of the National Industrial Security Program Operating Manual (NISPOM). Investigative Support Personnel and the Field Investigator staff must have active security clearances to the appropriate level as required by the customer Agency/Department.

FSC/PSC Code: R699

LARGE CATEGORY: INFORMATION TECHNOLOGY

SUBCATEGORY: IT SERVICES

Special Item Number 54151S Information Technology Professional Services

IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design; programming, conversion, and implementation support; network services, data/records management, and testing.

The Contractor shall not resell IT professional services.

Exception: IT professional services may only be resold in direct support of products that are authorized to be sold via the schedule contract, e.g., SIN 54151 - Software Maintenance Services that supports SIN 511210 - Software Licenses. (This does not include SINs within the IT Services Subcategory).

NOTE: Subject to Cooperative Purchasing

FSC/PSC Code: DA01

LARGE CATEGORY: PROFESSIONAL SERVICES

SUBCATEGORY: LOGISTICAL SERVICES

Special Item Number 541614 Deployment, Distribution, and Transportation Logistics Services

Services include the following: Deployment Logistics such as contingency planning, identifying/utilizing regional or global resources, integrating public/private sector resources, inventory/property planning, movement, storage, end-to-end industrial relocation/expansion services, and deploying communications and logistics systems to permit rapid deployment and management of supplies and equipment; Distribution and Transportation Logistics Services such as Planning and designing, implementing, or operating systems or facilities for the movement of supplies, equipment or people by road, air, water, rail, or pipeline.

The relocation of household goods is not authorized under this Subcategory or Special Item Number.

FSC/PSC Code: R706

SUBCATEGORY: MARKETING AND PUBLIC RELATIONS

Special Item Number 512110 Video/Film Production

Services include writing, directing, shooting, arranging for talent/animation, narration, music and sound effects, duplication, distribution, video scoring, and editing.

Videotape and film production services will be provided to inform the public and Government agencies about the latest products, services, and/or issues in various outputs such as: industry standard formats, accessibility, and video streaming development. Filming in studios, on location, live shows or events may also be required.

NOTE: Any commissions received for media placement will either (a) be returned to the ordering agency or

(b) applied as a credit to the cost of the project, whichever the ordering agency prefers.

FSC/PSC Code: T006

SUBCATEGORY: TECHNICAL AND ENGINEERING SERVICES (NON-IT)

Special Item Number 541370GIS Geographic Information Systems (GIS) Services

Geographic Information Services (GIS) provided in support of environmental program include: cultural resource GIS (CRGIS); groundwater monitoring; growth forecast modeling; habitat conservation plans;

habitat modeling; image analysis support for emergency response; mapping, cartography, and mashups (e.g., combining data from more than one source into a single integrated tool to include aerial mapping);

migration pattern analysis; natural resource planning; remote sensing for environmental studies; terrestrial, marine, and/or atmospheric measuring/management; vegetation mapping; and watershed characterization for mitigation planning.

NOTE: The services offered under this scope shall NOT include surveying and mapping services as set forth in FAR Part 36 and defined under the Brooks Act of 1972 (Public Law 92-582, 40 U.S. 1102 et seq.).

FSC/PSC Code: F999

Special Item Number 541690 Technical Consulting Services

Technical Consulting Services - Services include providing advice and assistance on technical domains and issues (except those covered by the environmental, energy, and IT consulting SINs on this Schedule).

Typical associated tasks include, but are not limited to strategic planning, feasibility analysis, requirements determination, policy interpretation and support, process analysis and/or development, research studies, testing (other than laboratory testing), program analysis, and associated support tasks.

FSC/PSC Code: R425

Special Item Number 541715 Engineering Research and Development and Strategic Planning

Services include conducting research and experimental development (except nanotechnology and biotechnology research and experimental development) in the physical, engineering and life sciences such as agriculture, electronics, environmental, biology, botany, computers, chemistry, food, fisheries, forests, geology, health, mathematics, medicine, oceanography, pharmacy, physics, veterinary and other allied subjects.

Typical tasks include, but are not limited to, analysis of mission, program goals and objectives, program evaluations, analysis of program effectiveness, requirements analysis, organizational performance assessment, special studies and analysis, training, and consulting; requirements analysis, cost/cost performance trade-off analysis, feasibility analysis, developing and completing fire safety evaluation worksheets as they relate to engineering services; operation and maintenance, evaluation of inspection, testing, and maintenance program for fire protection and life safety systems, program/project management, technology transfer/insertion, training and consulting.

NOTE: Services under this NAICs cannot include architect-engineer services as defined in the Brooks Act and FAR Part 2 or construction services as defined in the Federal Acquisition Regulation Part 36 and Part 2.

FSC/PSC Code: R425

LARGE CATEGORY: MISCELLANEOUS

SUBCATEGORY: COMPLEMENTARY SINs

Special Item Number OLM Order-Level Materials (OLM)

OLMs are supplies and/or services acquired in direct support of an individual task or delivery order placed against a Schedule contract or BPA. OLM pricing is not established at the Schedule contract or BPA level, but at the order level. Since OLMs are identified and acquired at the order level, the ordering contracting officer (OCO) is responsible for making a fair and reasonable price determination for all OLMs.

OLMs are procured under a special ordering procedure that simplifies the process for acquiring supplies and services necessary to support individual task or delivery orders placed against a Schedule contract or BPA.

Using this new procedure, ancillary supplies and services not known at the time of the Schedule award may be included and priced at the order level.

OLM SIN-Level Requirements/Ordering Instructions:

OLMs are:

• Purchased under the authority of the FSS Program

• Unknown until an order is placed

• Defined and priced at the ordering activity level in accordance with GSAR clause 552.238-115

Special Ordering Procedures for the Acquisition of Order-Level Materials. (Price analysis for OLMs is not conducted when awarding the FSS contract or FSS BPA; therefore, GSAR 538.270 and 538.271 do not apply to OLMs)

• Only authorized for use in direct support of another awarded SIN.

• Only authorized for inclusion at the order level under a Time-and-Materials (T&M) or Labor-Hour

(LH) Contract Line-Item Number (CLIN)

• Subject to a Not To Exceed (NTE) ceiling price

OLMs are not:

• "Open Market Items"

• Items awarded under ancillary supplies/services or other direct cost (ODC) SINs (these items are defined, priced, and awarded at the FSS contract level)

OLM Pricing:

• Prices for items provided under the Order-Level Materials SIN must be inclusive of the Industrial Funding Fee (IFF).

• The value of OLMs in a task or delivery order, or the cumulative value of OLMs in orders against a FSS BPA awarded under an FSS contract, cannot exceed 33.33%.

NOTE: When used in conjunction with a Cooperative Purchasing eligible SIN, this SIN is Cooperative Purchasing Eligible.

NOTE: Subject to Cooperative Purchasing

FSC/PSC Code: 0000

Schedule Contract Number

47QTCA21D00DE

For more information on ordering from Federal Supply Schedules, click on the FSS Schedules button at fss.gsa.gov.

Contract Period: August 18, 2021 through August 17, 2026

Contract current through: Modification 1 dated August 13, 2021 MASS Modification A869 dated 12/7/2023

Loyola Enterprises, Inc.

2984 South Lynnhaven Road

Suite 101 Virginia Beach VA 23452-6723

757-498-6118 (main) 757-498-6110 (facsimile) www.loyola.com

Contractor Point of Contact for Contract Administration Benito Loyola

President 2984 South Lynnhaven Road

Suite 101 Virginia Beach VA 23452-6723

757-498-6118 (main) 757-498-6110 (facsimile) benito@loyola.com

An SBA-certified Small Disadvantaged, Service-disabled, Veteran-owned Business

CUSTOMER INFORMATION

1a. Table of awarded Special Item Numbers:

Special Item Number 541990AV Special Item Number 541611O Special Item Number 493110RM Special Item Number 561611 Special Item Number 54151S Special Item Number 541614 Special Item Number 512110 Special Item Number 541370GIS Special Item Number541690 Special Item Number 541715 Special Item Number OLM

1b. Identification of lowest priced model number and corresponding price for each awarded Special Item Number:

Special Item Number Labor Category GSA Price with IFF 541990AV Audio Visual Installer $40.70 per hour 541611O Word Processor I $31.42 per hour

493110RM Records Administrator $42.59 per hour

Special Item Number Labor Category GSA Price with IFF 561611 Security Officer $44.86 per hour 54151S Training Specialist I $43.32 per hour 541614 Logistics Analyst I $47.21 per hour 512110 Videographer $54.82 per hour

541370GIS GIS Specialist I $67.68 per hour 541690 Logistics Support Analyst I $47.21 per hour 541715 Senior Business Process Analyst $113.54 per hour

1c. Identification of Services and Hourly Rates: See Pages 8 through 38, below.

2. Maximum Order:

Special Item Number 541990AV $250,000 Special Item Number 541611O $1,000,000 Special Item Number 493110RM $1,000,000 Special Item Number 561611 $1,000,000 Special Item Number 54151S $500,000 Special Item Number 541614 $1,000,000 Special Item Number 512110 $1,000,000 Special Item Number 541370GIS $1,000,000 Special Item Number 541690 $1,000,000 Special Item Number 541715 $1,000,000 Special Item Number OLM $250,000

3. Minimum Order: $100

4. Geographic Coverage: Domestic

5. Point of Production:

Special Item Number 541990AV Virginia Beach, VA Special Item Number 541611O Virginia Beach, VA Special Item Number 493110RM Virginia Beach, VA Special Item Number 561611 Virginia Beach, VA Special Item Number 54151S Virginia Beach, VA Special Item Number 541614 Virginia Beach, VA Special Item Number 512110 Virginia Beach, VA Special Item Number 541370GIS Virginia Beach, VA Special Item Number 541690 Virginia Beach, VA Special Item Number 541715 Virginia Beach, VA Special Item Number OLM To be determined

6. Discount from Commercial List Price or Market Rate:

The GSA Net Prices published on the GSA Advantage website reflect the fully burdened price. The negotiated discount has been applied and the Industrial Funding Fee has been added.

7. Quantity / Volume Discount(s): None

8. Prompt Payment Terms: Net 30 days

Information for Ordering Offices: Prompt Payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign Item(s): Not Applicable

10a. Time of Delivery: As negotiated with the Ordering Activity.

10b. Expedited Delivery: Please contact the Contractor for availability and rates.

10c. Overnight and 2-day Delivery: Not Applicable.

10d. Urgent Requirements:

Ordering Activities can contact the Contractor’s Representative for the purpose of requesting accelerated delivery to meet urgent requirements.

11. F.O.B. Point: Destination

12a. Ordering Address:

Benito Loyola President 2984 South Lynnhaven Road, Suite 101 Virginia Beach VA 23452-6723 757-498-6118 (main) 757-498-6110 (facsimile) benito@loyola.com

12b. Ordering Procedures:

For supplies and services, the ordering procedures and information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment Address:

Benito Loyola President 2984 South Lynnhaven Road, Suite 101 Virginia Beach VA 23452-6723 757-498-6118 (main) 757-498-6110 (facsimile) benito@loyola.com

14. Warranty Provision:

All personnel performing shall meet or exceed the minimum/general experience, functional responsibility, and minimum education requirements set forth in the labor category description.

15. Export Packing Charges: Not Applicable

16. Terms and conditions of Rental, Maintenance, and Repair: Not Applicable

17. Terms and conditions of Installation: Not Applicable

18. Terms and conditions of Repair Parts indicating date of parts price lists and any discounts from list prices:

Not Applicable

19. Terms and conditions for any other Service: Not Applicable

20. List of Service and Distribution Points: Not Applicable

21. List of Participating Dealer: Not Applicable

22. Preventative Maintenance: Not Applicable

23a. Special Attributes such as Environmental Attributes (E.G., Recycled Content, Energy Efficiency, and/or Reduced Pollutants):

Not Applicable

23b. Section 508 Compliance Information:

Section 508 compliance information on the supplies and services in this contract are available in Electronic and Information Technology (EIT). The EIT standard can be found at: http:www.Section508.gov/.

24. Data Universal Number System (DUNS) Number: 556 417 814

25. Notification regarding registration in System for Award Management database:

Contractor has a current registration in the System for Award Management.

26. Description of Services and Approved Hourly Rates by Special Item Number

SPECIAL ITEM NUMBER 541990AV

PROFESSIONAL AUDIO/VISUAL SERVICES

Audio Visual Engineer

Minimum/General Experience: 2 years of related experience and knowledge of the audio, video, and lighting industries. Ability to manage customer relations, negotiate pricing and maintain project continuity.

An understanding of safety and industry standards and federal/local laws/codes/ordinances per job.

Ability to read and Interpret CAD architectural drawings and understand audiovisual flow drawings.

Ability to design sound and video systems.

Functional Responsibility: Applies engineering to the design of AV systems and their components or assemblies. Prepares creative designs or related drawings or details; uses designs to develop specifications or estimates of materials needed for a project. May perform drafting duties requiring the use of CAD equipment or systems. Provides guidance to more junior designers or to drafters. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work.

Minimum Education: Associates degree in a recognized engineering, scientific, technical, or business management discipline from an accredited college or university.

Approved Substitutions Education Minimum/General Experience

High School diploma/GED 4 years

Audio Visual Installer

Minimum/General Experience: 1 year experience of Audio and Video systems installation and commissioning. Working independently and with install team. Technical, management, organizational and communication skills and working knowledge of audio, video, control, and communications components and systems.

Functional Responsibility: Audio Visual Installer supports installation, service, testing, troubleshooting, or programming of numerous Audio Visual Systems. Operates electronic test equipment, runs cabling per project plans, industry standards and local laws/codes/ordinances. Solders and terminates and tests Coax, CAT 5, 6 and audio video cables. Sets up audio, video, and control connections, reads CAD architectural drawings and audio visual installation diagrams, and organizes and maintains inventory before, during and after installation.

Minimum Education: High School diploma/GED.

Audio Visual Technician

Minimum/General Experience: 2 years of related experience to include transport, assembly, maintenance, and repair equipment used in multimedia production. Knowledge of camera and lighting techniques, and familiarity with editing equipment and software. Strong communication skills and the ability to interact with coworkers and clients. Proficient with computer systems used in multimedia production and has word processing skills.

Functional Responsibility: Audio Visual Technician responsibilities include setting up and adjusting audio-visual equipment and performing routine maintenance. Works with producers/directors on design, testing, installation and positioning of equipment and props for live events or meetings. Maintains accurate record of equipment inventory and troubleshoots equipment problems. Typically reports to a supervisor or manager.

VTC and Communications

Minimum/General Experience: 2 years assisting in promoting, improving, maintaining, and supporting all VTC services and/or systems. Scheduling VTC appointments using VTC management software. Use of PCs and peripherals to co-exist with VTC equipment on existing networks. Familiar with network diagrams, connectivity records and trouble logs. Instructing users in the use of personal computers and briefing equipment in a variety of conference room settings and sponsored online events. Familiar with network security vulnerability remediation to maintain secure networks.

Functional Responsibility: Familiar with LAN connected phones, analog and digital equipment classified and unclassified. Familiar with desktop and mobile VTC/SVTC equipment. Responsible for VTC operations, applications, and administration of communications networks. Responsible for operating a VTC/SVTC facility. Assist in the designs of networks or portions of networks that include selection of hardware and software packages. Ensure that all software including network control programs satisfy the communications needs covering both the hardware and software installed. Assist in all service/system upgrades while being a team player involving telecommunications and networking projects. Provide hands-on assistance involving troubleshooting and diagnostic support for all related systems, equipment failures or service issues.

Research available and emerging voice, data, and video communication technologies to recommend future implementations.

LABOR CATEGORY

GSA

PRICE

WITH IFF

GSA

PRICE

WITH IFF

GSA

PRICE

WITH IFF

GSA

PRICE

WITH IFF

GSA

PRICE

WITH IFF

18 AUG 21

to

17 AUG 22

18 AUG 22

to

17 AUG 23

18 AUG 23

to

17 AUG 24

18 AUG 24

to

17 AUG 25

18 AUG 25

to

17 AUG 26

Audio Visual Engineer $49.32 $50.45 $51.61 $52.80 $54.01 Audio Visual Installer $40.70 $41.63 $42.59 $43.57 $44.57 Audio Visual Technician $47.53 $48.62 $49.74 $50.88 $52.05 VTC and Communications $55.81 $57.09 $58.40 $59.75 $61.12

SPECIAL ITEM NUMBER 541611O

OFFICE MANAGEMENT NEEDS ASSESSMENT and ANALYSIS SERVICES

Administrative Assistant I

Minimum/General Experience: 1 year of relevant experience including familiarity with word processing, spreadsheet, and presentation software and knowledge of online web portals and services.

Functional Responsibility: Provides administrative support in a variety of functions to an individual, team, department, or other group in an organization. Responds to or routes routine inquiries from external or internal sources with standard correspondence or other messaging. Schedules and coordinates meetings, travel, and other group activities. Has basic word processing, spreadsheet, and graphics software skills.

Works under supervision of a direct manager.

Minimum Education: High School/GED.

Administrative Assistant II

Minimum/General Experience: 2 years of relevant experience including familiarity with word processing, spreadsheet, and presentation software, a general knowledge of office procedures, online databases, web portals and office services.

Functional Responsibility: Provides administrative support in a variety of functions to an individual, team, department, or other group in an organization. Collects, reviews, and analyzes data, and prepares reports, charts, budgets, and other presentation materials. Responds to or routes routine inquiries from external or internal sources with standard correspondence or other messaging. Schedules and coordinates meetings, travel, and other group activities. Has advanced word processing, spreadsheet, and graphics software skills.

Works under moderate supervision.

Minimum Education: Associates Degree in a recognized engineering, scientific, technical, or business

Administrative Assistant III

Minimum/General Experience: 5 years of relevant experience including familiarity with word processing, spreadsheet, presentation software, working with online databases, web portals or cloud-based services.

Functional Responsibility: Performs administrative project support in areas of program management, project control, report generation, scheduling, and financial management. Collects, reviews, and analyzes data, and prepares reports, charts, budgets, and other presentation materials. Exercises judgment in accomplishing tasking and works independently. May function as part of a project team for documenting and archiving project notes in spreadsheets or online databases. Responds to or routes non-routine or confidential inquiries from external or internal sources with correspondence or other messaging. Gains or has attained full proficiency in a specific area of discipline.

Minimum Education: Bachelor's Degree or equivalent in a recognized engineering, scientific, technical, or business management discipline from an accredited college or university.

High School diploma/GED 9 years Associates degree 7 years

Consultant

Minimum/General Experience: 8 years as a subject matter expert and recognized professional in particular fields that are normally employed on a short-term basis for a specific project. Good communicator with an ability to quickly understand and solve technical and business problems.

Functional Responsibility: Liaising with clients and stakeholders to determine project requirements, project parameters, timelines, and deliverables. Building and maintaining an expert knowledge of technology solutions. Designing and testing a range of software and technical solutions. Driving the rapid adoption of new technologies, ideas, and processes. Creating user and training documentation and overseeing training sessions. Using data modelling and analysis to inform and illustrate solutions. Developing functional specifications for developers to implement. Creating testing and deployment processes and plans and overseeing deployments. Being first point of contact and providing guidance and advice for the duration of a project.

Minimum Education: PhD in a recognized engineering, scientific, technical, or business management discipline from an accredited college or university.

Bachelor’s degree 12 years Master’s degree 10 years

Data Entry I

Minimum/General Experience: 1 year of experience transferring data from hard copy or spreadsheets to digital databases, tracking information of organization and important customer information.

Functional Responsibility: Operates data entry devices to input records, lists or other data points into an electronic format. Receives, validates, and updates data. May perform some related clerical duties. Works under the close direction of senior personnel in the functional area.

Data Entry II

Minimum/General Experience: 3 years of related experience in data transfer from hard copy to spreadsheets or online databases, downloading data from online databases and organizing existing data in a spreadsheet. May perform some related clerical duties.

Functional Responsibility: Reviews, codes, and inputs source data from storage media into a computer processing system. Verifies outdated data and makes any necessary changes to records. Performs data updates including financial transactions, customer information, inventory, status of items or other information.

Works under moderate supervision.

Data Entry III

Minimum/General Experience: 5 years of related experience

Functional Responsibility: Compares output to control totals and makes corrections to codes and data as necessary. Is responsible for more complicated data entry projects. Research best data entry practices and supports developing the solutions and recommendations for the current business operations. May provide business data interpretation and work with the internal or external client to identify data entry requirements.

May assist in developing or implementing systems to capture business data information. Typically reports to a supervisor or manager.

High School diploma/GED 7 years

Executive Manager

Minimum/General Experience: 6 years as a corporate officer assigned to provide overall vision and guidance for critical program elements in support of large team efforts that may involve multiple organizations and companies.

Functional Responsibility: Ability to make binding decisions relative to corporate resources and policy.

Provides overall vision and guidance for critical program elements. Provide high-level direction, budgetary, strategy formulation, political influence, acting either in concert with a team or as an individual. May perform as a manager, strategist, advisor, envoy, negotiator, or in any other manner designated by client and deemed acceptable by the contractor. Responsible for marketing new technology and follow-on business acquisitions.

Minimum Education: Master’s degree in a recognized engineering, scientific, technical, or business

Bachelor’s degree 8 years

Help Desk Specialist

Minimum/General Experience: 1 year providing end-user support in efficient and effective utilization of software applications, troubleshoot existing hardware and software issues as well as identifying, analyzing, and recommending adoption of new support. Familiar with MS Office applications and helpdesk trouble reporting systems.

Functional Responsibility: Provides support to end users for computer, application, system, device, access, and hardware issues via a trouble ticket system. Identifies, researches, and resolves technical problems of moderate complexity. Responds to telephone, email, and online requests for technical support.

Documents, tracks, and monitors the problem using applicable systems and tools. May coordinate with other teams or departments to resolve user problems. Gains or has attained full proficiency in a specific area of discipline.

Works under moderate supervision.

High School diploma/GED 3 years

Knowledge Management Content Manager

Minimum/General Experience: 3 years working knowledge of business policies and procedures, administration, and data and content filing practices. Advanced skills using and researching automated systems. Experience handling multiple tasks and priorities while maintaining customer focus. Experience communicating effectively both orally and in writing

Functional Responsibility: Serves as a Knowledge Management (KM) object and content manager. Assists in maintenance of KM associated homepages, websites, portals, and KM repositories ensuring that content within knowledge databases and repositories are current and relevant. Implements methodologies for sharing the best KM practices by using KM knowledge maps, virtual teaming, online meetings, and other synchronous/ asynchronous KM technology enablers. Assists in implementing policy and program guidance governing KM initiatives. Coordinates and integrates KM policies, technologies and tools and other KM supporting applications. Serves as a KM transformation/change agent for organizations and specializes in assisting organizations using available KM tools.

Minimum Education: Bachelor’s degree in a recognized engineering, scientific, technical, or business

High School diploma/GED 5 years

Knowledge Manager

Minimum/General Experience: 4 Years managing an organization’s knowledge assets and identifying concept solutions for organization projects. Has worked and managed knowledge management teams to analyze business processes and develop knowledge management capabilities for collaboration and posting of organization information and data.

Functional Responsibility: In charge of developing strategies to coordinate an organization’s resources and unite efforts for a healthier and efficient workflow. Responsibilities include overseeing the knowledge management team, organizing the organization's databases, spearheading the knowledge management programs and projects, answering inquiries, processing requisitions, and addressing issues and concerns, resolving them promptly and efficiently. Lead and encourage teams to reach organization goals, all while implementing the organization's policies and regulations.

Associates degree 6 years

Program Manager II

Minimum/General Experience: 4 years’ experience in developing, specifying, managing, directing, controlling, and executing tasks, projects, and programs from simple to complex. Demonstrated leadership and management skills commensurate with experience.

Functional Responsibility: Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel, and communicating policies, purposes, and goals of the organization to subordinates. Directs the performance of a variety of related projects that may be organized by technology, program, or client. Program areas typically represent more than three functional areas that may include engineering, systems analysis, quality control, administration, etc. Develops cost, technical, and schedule baselines and controls program(s) accordingly. Establishes individual performance criteria, hires appropriate people, and oversees their application. Responsible for the effective management of funds and personnel and is accountable for the quality and timely delivery of all contractual items.

Program Manager III

Minimum/General Experience: 7 years’ experience exercising overall program management or working as deputy to a customer program manager to the extent specified in the delivery order or contract. May include experience as a subject matter specialist, engineer, administrator, or technologist.

Functional Responsibility: Plans, directs, coordinates, and controls technical and administrative activities for an entire program. Planning and directing technological improvements and project management implementation. Manage a diverse group of functional activities, subordinate groups of technical and administrative personnel. Oversees the technology development and/or application, marketing, and resource allocation within program client base. Reviews and maintains the quality of technical work performed on the program. Makes technical judgments and provides advice on resolving technical problems. Ensures goals and objectives of program are accomplished within contract terms and conditions. Maintains the development and execution of business opportunities based on broad, general guidance. Interfaces with client management personnel and is adept in oral and written communications. May perform some or all of the duties of Subject Matter Experts, engineers, or technologists to the extent qualified and appropriate.

Minimum Education: Master’s degree in a recognized engineering, scientific, technical, or business

Bachelor’s degree 9 years

Project Manager I

Minimum/General Experience: 4 years’ experience in developing, specifying, managing, directing, controlling, and executing basic tasks. Possesses leadership and management skills commensurate with level of experience. Exercises sound judgment and problem-solving skills. May include experience as a subject matter specialist, technologist, administrator, or engineer. Demonstrates oral and written communication skills.

Functional Responsibility: Under the guidance of the Program Manager, will be responsible for the overall management of the specific task order(s) and ensure that the technical solutions and schedules in the task order are implemented in a timely manner. Leads individuals based upon performance criteria and hiring authority of others. Accountable for all aspects of project performance. Ensures that all required resources including manpower, production standards, computer time, and facilities are available for program implementation.

High School diploma/GED 8 years

Project Support Administrator

Minimum/General Experience: 2 years’ experience working in an automated office capacity involving information technology, supervision of others and/or responsibility to operate autonomously. Experience with automated office disciplines such human resource administration, security administration, travel administration, contract administration, financial administration, accounting, or management information systems administration.

Functional Responsibility: Operate information technology applications, including spreadsheet programs, presentation programs, database programs, word processing programs, financial programs, or page layout programs. Provides project support incidental to and in direct support of the proposed professional services.

Performs administrative functions including but not limited to information administration, publications administration, human resource administration, contract/subcontract administration and other duties as assigned, in support of the project as a whole. Other functions may include but are not limited to administrative discipline, policy enforcement, meeting administration, facilities management, communications, administrative security, purchasing, organizing, and executive support.

High School diploma/GED 6 years Associates degree 4 years

Senior Technical Writer

Minimum/General Experience: 5 years’ experience in collecting and organizing information required for preparation of user's manuals, training materials, installation guides, proposals, and other reports and deliverables. Meeting with subject-matter experts to ensure specialized topics are appropriately addressed.

Write highly technical material and plan and key complex statistical tables. Specialized experience in HTML and XML formatted documents for publishing on the Web.

Functional Responsibility: Perform writing, editing, and rewriting of material of a technical nature. Prepares user guides and other technical documentation for presentations. Creates and publishes technical documentation and manuals. Collects and interprets technical data or information and coordinates layout for publication. Research, reviews, and collects available technical information as basis for documentation.

Develops, prepares and/or maintains documentation pertaining to business processes, systems operation, product development and other technical processes. Generates innovative ideas for content and workflow solutions. Analyze information required for the development or update of policy, procedure, and form documentation.

Technical Writer/Editor

Minimum/General Experience: 2 years’ experience in collecting and organizing information required for preparation of user's manuals, training materials, installation guides, proposals, and other reports and deliverables. Proofread documents for syntax, grammar, and punctuation as well as meeting document style requirements.

Functional Responsibility: Edits functional descriptions, system specifications, user's manuals, special reports, or any other customer deliverables and documents. Assists in collecting and organizing information required for preparation of user's manuals, training materials, installation guides, proposals, and reports.

Edits functional descriptions, system specifications, user's manuals, special reports, or any other customer deliverables and documents. Determine the clearest and most logical way to present information for greatest reader comprehension. Review and/or copyedit content developed by other members of a writing team.

Word Processor I

Minimum/General Experience: 1 year experience in required clerical skills and operation of office equipment. Experience with MS Office and prepares reports and correspondence, letters, research, and other materials. Preparing mailing labels, editing material

Functional Responsibility: Prepares final copy from draft materials and recorded dictation, using word processing and basic charting and graphics capabilities. Establishes and maintains routine office files. Uses of a variety of office equipment to produce work rapidly and accurately. Works with technical personnel to ensure accuracy and completeness of materials prepared.

Word Processor II

Minimum/General Experience: 3 years of experience related to administrative functions such as job ordering and reporting, maintenance of security records, word processing, data transcription, filing and other miscellaneous duties including preparing letters and other correspondence.

Functional Responsibility: Set up and prepare reports, perform research as necessary. Prepares final copy from draft materials and recorded dictation, using word processing and advanced charting and graphics capabilities. Uses of a variety of office equipment to produce work rapidly and accurately. Works with technical personnel to ensure accuracy and completeness of materials prepared. Prepares various documents including text, tables, and matrices and confers with managers on final product.

PRICE

WITH IFF

GSA

PRICE

WITH IFF

GSA

PRICE

WITH IFF

GSA

PRICE

WITH IFF

GSA

PRICE

WITH IFF

18 AUG 21

to

17 AUG 22

18 AUG 22

to

17 AUG 23

18 AUG 23

to

17 AUG 24

18 AUG 24

to

17 AUG 25

18 AUG 25

to

17 AUG 26

Administrative Assistant I $35.05 $35.85 $36.68 $37.52 $38.38 Administrative Assistant II $39.83 $40.74 $41.68 $42.64 $43.62 Administrative Assistant III $49.02 $50.15 $51.30 $52.48 $53.69 Consultant $195.62 $200.12 $204.72 $209.43 $214.25 Data Entry I $31.43 $32.15 $32.89 $33.65 $34.42 Data Entry II $38.44 $39.32 $40.23 $41.15 $42.10 Data Entry III $41.27 $42.22 $43.19 $44.19 $45.20 Executive Manager $143.45 $146.75 $150.13 $153.58 $157.11 Help Desk Specialist $52.23 $53.43 $54.66 $55.92 $57.20 Knowledge Management Content Manager

$85.95 $87.92 $89.95 $92.01 $94.13

Knowledge Manager $70.54 $72.17 $73.83 $75.52 $77.26 Program Manager II $111.85 $114.42 $117.05 $119.74 $122.50 Program Manager III $128.39 $131.34 $134.37 $137.46 $140.62 Project Manager I $81.98 $83.86 $85.79 $87.77 $89.78 Project Support Administrator $55.42 $56.70 $58.00 $59.34 $60.70 Senior Technical Writer $70.96 $72.60 $74.27 $75.97 $77.72 Technical Writer/Editor $47.44 $48.53 $49.65 $50.79 $51.96 Word Processor I $31.42 $32.14 $32.88 $33.64 $34.41 Word Processor II $38.70 $39.59 $40.50 $41.43 $42.39

SPECIAL ITEM NUMBER 493110RM

PHYSICAL RECORDS MANAGEMENT SERVICES

Records Administrator

Minimum/General Experience: 2 years’ experience in the related area as an individual contributor.

Functional Responsibility: Performs administration of organization records and information management programs. Responsible for overseeing the storage, backup, maintenance, reproduction, protection, and disposition of identified records. Evaluates and recommends media formats and storage requirements to be used for records/information. Ensures that processes and policies that comply with all regulatory requirements for record retention are followed. Designs and implements systems and processes to protect and secure critical records and information. Extensive knowledge of department processes.

management discipline from an accredited college or university or equivalent.

PRICE

WITH IFF

GSA

PRICE

WITH IFF

GSA

PRICE

WITH IFF

GSA

PRICE

WITH IFF

GSA

PRICE

WITH IFF

18 AUG 21

to

17 AUG 22

18 AUG 22

to

17 AUG 23

18 AUG 23

to

17 AUG 24

18 AUG 24

to

17 AUG 25

18 AUG 25

to

17 AUG 26

Records Administrator $42.59 $43.57 $44.57 $45.60 $46.65

SPECIAL ITEM NUMBER 561611

BACKGROUND INVESTIGATION SERVICES

Security Officer

Minimum/General Experience: 1 year experience in processing and handling DOD and corporate security protocols. Must be familiar with processing security clearances through the Defense Industrial Security system.

Functional Responsibility: Handles personnel security information, manages security folders, audits, and responds to queries and requests from the Defense Industrial Security Office.

Minimum Education: High School/GED and Certificates for Cyber Awareness, JCAVS, PII.

PRICE

WITH IFF

GSA

PRICE

WITH IFF

GSA

PRICE

WITH IFF

GSA

PRICE

WITH IFF

GSA

PRICE

WITH IFF

18 AUG 21

to

17 AUG 22

18 AUG 22

to

17 AUG 23

18 AUG 23

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17 AUG 24

18 AUG 24

to

17 AUG 25

18 AUG 25

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17 AUG 26

Security Officer $44.86 $45.89 $46.95 $48.03 $49.13

SPECIAL ITEM NUMBER 54151S

INFORMATION TECHNOLOGY PROFESSIONAL SERVICES

Application Programmer/Analyst I

Minimum/General Experience: 2 years applicable experience as an applications programmer on large-scale information technology systems. Experience in organizational software development, and ability to develop complex software to satisfy design objectives. Demonstrated ability to work independently or under only general direction. Experience with structured and web programming languages desired.

Functional Responsibility: Analyzes functional business applications and design specifications for functional activities. Develops block diagrams and logic flowcharts. Translates detailed design into computer software. Tests, debugs, and defines requirements for the required product. Prepares required documentation, including both program-level and user-level documentation. Enhances software to reduce operating time or improve efficiency.

Minimum Education: Bachelor's Degree or equivalent in a recognized engineering, scientific, technical, or

Application Programmer/Analyst II

Minimum/General Experience: 5 years’ experience as an applications programmer on large-scale information technology systems. Management experience in software development and support using formal specifications, data flow diagrams, other accepted design techniques and software engineering tools and environments. Experience in organizational software development, and ability to develop complex software to satisfy design objectives. Experience with structured and web programming languages required.

Functional Responsibility: Analyzes and studies complex system requirements. Designs software tools and subsystems to support software reuse and domain analyses and manages their implementation. Estimates software development costs and schedule. Reviews existing programs and assists in making refinements, reducing operating time, and improving current techniques. Write, debug, compile, test, and integrate computer programs. Install, configure, test, maintain, and debug computer hardware, software, systems, peripherals, and associated capabilities.

Minimum Education: Bachelor's Degree or equivalent in a recognized engineering, scientific, technical, or

Application Programmer/Analyst III

Minimum/General Experience: 7 years’ experience in defining economical standard computer operating systems and environments and applications; acquiring, tailoring, and testing computer operating systems, environments, and applications; packaging and distributing operating systems; and supporting operating systems and applications. Experience in managing the development of large automated systems integration projects that incorporate digital imaging or digital communications technology. Experience will include knowledge of commercial-off-the-shelf products and methods, which provide interoperable, portable, and scalable information technology options. May include a working knowledge and/or familiarity with Cloud, enterprise and organization practices and policies and higher order programming languages specified in the task order to develop the required software.

Functional Responsibility: Developing standards-compliant software utilizing industry-leading operating systems, languages, protocols, and relational databases. Design, operational use, and functional characteristics of standards-compliant systems, such as scanning, user interface, storage, and index subsystems of digital imaging systems; or the input processing, network transmission, security, network management, and control subsystems of digital communications systems. Evaluate computer program requirements and develop options. Where required, supervises the efforts of other application programmers and technical staff. Assure design compliance with DII-COE where appropriate.

Minimum Education: Master's degree in computer science, computer programming, software engineering, mathematics, computer engineering or related scientific/technical discipline from an accredited institution.

Computer Security Specialist

Minimum/General Experience: 3 years’ experience in evaluating security threats to ADP systems and in technologies. Familiar with procedures that provide appropriate levels of system security against sabotage, subversion, tampering, or other undesired use.

Functional Responsibility: Manages firewalls and network perimeter security systems. Documents and reports all systems changes, upgrades, and entry requests. Develops pro-active network security procedures designed to prevent intrusion attacks. Performs network system security audits in accordance with cyber directives, doctrine, and formulated procedures. Analyzes risk factors and recommends procedures and products to prevent intrusion attacks.

Minimum Education: Bachelor's Degree or equivalent in a recognized engineering, scientific, technical, or

Associates degree 5 years

Computer Security Specialist II

Minimum/General Experience: 5 years’ experience in evaluating security threats to ADP systems and in technologies. Experience with procedures that mitigate such threats analysis of organizational mission and user needs and development of requirements, systems, and procedures that provide appropriate levels of system security against sabotage, subversion, tampering, or other undesired use.

Functional Responsibility: Analyzes and defines security requirements for Multilevel Security (MLS) issues.

Designs, develops, engineers, and implements solutions to MLS requirements. Gathers and organizes technical information about an organization's mission goals and needs, existing security products, and ongoing programs in the MLS arena. Performs risk analyses that also includes risk assessment. Analyzes systems to identify security risks or concerns and recommends appropriate remedies.

Minimum Education: Bachelor's Degree or equivalent in a recognized engineering, scientific, technical, or

Data Conversion / Imagery Specialist / Digital Librarian

Minimum/General Experience: 3 years’ experience with formatting, conversion, quality assurance, and managing digital information and data.

Functional Responsibility: Responsible for Data conversion, quality assurance, and database loading tasks. Converts hardcopy reports, papers, and documents into a digital format. Performs scanning hardcopy information; manual or software assisted digitizing of hard-copy maps. Accesses remotely sensed imagery and prepares it for use in Geospatial applications. Resolves technical data conversion problems and develops any required work-around procedures.

Database Administrator

Minimum/General Experience: 3 years of experience with database management systems.

Functional Responsibility: Implements and monitors database access and configurations. Resolves database performance and capacity issues. Performs database recovery and back-up.

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