MAS - Client First Technologies, Inc. - 47QTCA21D00C1

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

Online access to contract ordering information, terms and conditions, up-to-date, pricing, and the option to create and electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The internet address for GSA Advantage!® is: GSAAdvantage.gov.

MULTIPLE AWARD SCHEDULE

Large Category F – Information Technology

H – Professional Services Subcategory F03 – IT Services

H01 – Business Administrative Services SIN 54151S – Information Technology Professional Services

541561 – Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

FSC/PSC Code DA01 R408

Contract Number 47QTCA21D00C1 Contract Period 07/09/2021 – 07/08/2026

CLIENT FIRST TECHNOLOGIES, INC.

4616 Dixie Hill Road, Fairfax, VA 22030

Phone: 571-299-9317 | www.clientfirsttechnologiesllc.com Contract Administrator: Sean Kelly, skelly@cftechnologiesllc.com

UEI: FLG4E9KX6Z86 | CAGE: 85LB8

Business Size: Small Business, SBA Verified Service-Disabled Veteran Owned Small Business

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

https://www.gsa.gov/

2 | P a g e

1a. Table of awarded Special Item Numbers:

SINs Description 54151S Information Technology Professional Services 541611 Management and Financial Consulting, Acquisition and Grants

Management Support, and Business Program and Project Management Services

OLM Order-Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract:

54151S: $40.48 541611: $46.91

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided: See pages 6

– 19.

2. Maximum order:

54151S: $500,000 541611: $1,000,000

OLM: $250,000

3. Minimum order: $100

4. Geographic coverage (delivery area): Domestic

5. Point(s) of Production (city, county, and state or foreign country): Same as company address.

6. Discount from list prices or statement of net price: All prices contained herein are Government net prices (discounts already deducted).

7. Quantity discount: 2.0%, $250,000

8. Prompt payment terms: Net 30 days.

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): None.

10a. Time of delivery: 30 days or Negotiated at the Task Order level.

10b. Expedited delivery: Items available for expedited delivery are noted in this price list, or can be negotiated at the Task Order level.

10c. Overnight and 2 day delivery: Overnight and 2-day delivery may be available, please contact Colvin Run Networks, Inc.

3 | P a g e

10d. Urgent Requirements: Agencies can contact the Contractor’s representative to affect a faster delivery. When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract. Contact the Contractor’s representative to affect a faster delivery.

11. F.O.B. point(s): Destination.

12a. Ordering address(es): Same as company address.

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPAs) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es): Same as company address.

14. Warranty provision: N/A.

15. Export packing charges, if applicable: N/A.

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A.

17. Terms and conditions of installation (if applicable): N/A.

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A.

18b. Terms and conditions for any other services (if applicable): N/A.

19. List of service and distribution points (if applicable): N/A.

20. List of participating dealers (if applicable): N/A.

21. Preventive maintenance (if applicable): N/A.

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants: N/A.

22b. If applicable, indicate that Section 508 compliance information is available on

Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g., contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/. Contact Client First Technologies, Inc. for Section 508 compliance information.

http://www.section508.gov/

4 | P a g e

23. Unique Entity Identifier (UEI) number: FLG4E9KX6Z86

24. Notification regarding registration in System for Award Management (SAM) database:

Client First Technologies, Inc. is registered in the SAM database.

5 | P a g e

GSA PRICE LIST (SIN 54151S)

Labor Category

Year 1 Year 2 Year 3 Year 4 Year 5 7/9/2021 – 7/8/2022

7/9/2022 – 7/8/2023

7/9/2023 – 7/8/2024

7/9/2024 – 7/8/2025

7/9/2025 – 7/8/2026

Application Developer $100.22 $102.73 $105.30 $107.93 $110.63 Application Developer II $114.14 $116.99 $119.91 Application/System Analyst $78.93 $80.91 $82.93 Application/System Analyst II $89.42 $91.66 $93.94 Application/System Analyst III $98.37 $100.83 $103.35 Business Analyst $65.37 $67.00 $68.68 $70.39 $72.15 Computer Systems Security Specialist

$95.85 $98.25 $100.71 $103.22 $105.80

Data Analyst $107.18 $109.86 $112.61 $115.43 $118.31 Data Analyst II $114.91 $117.78 $120.73 Data Analyst III $120.66 $123.68 $126.77 Database Administrator $65.40 $67.03 $68.71 Database Analyst $77.38 $79.31 $81.30 Database Analyst II $101.56 $104.10 $106.70 Database Analyst III $111.23 $114.02 $116.87 Desktop Technician $56.65 $58.08 $59.53 $61.02 $62.54 Desktop Technician II $75.25 $77.14 $79.06 Desktop Technician III $91.78 $94.08 $96.42 IT Analyst $78.45 $80.41 $82.43 $84.49 $86.61 IT Business Analyst II $76.76 $78.67 $80.63 IT Business Analyst III $92.13 $94.44 $96.80 IT Program Analyst $51.82 $53.12 $54.45 IT Program Analyst II $65.39 $67.02 $68.70 IT Program Analyst III $81.73 $83.78 $85.87 IT Program Manager II $151.32 $155.10 $158.98 IT Program Manager III $164.24 $168.35 $172.56 IT Project Manager II $125.40 $128.53 $131.75 IT Project Manager III $144.22 $147.83 $151.53 IT Quality Assurance Analyst $81.88 $83.93 $86.03 IT Specialist $95.85 $98.25 $100.71 $103.22 $105.80 IT Specialist II $102.77 $105.34 $107.97 IT Specialist III $107.90 $110.60 $113.36 Network Engineer $113.29 $116.12 $119.02 $121.99 $125.05 Program Manager $130.73 $133.99 $137.34 $140.78 $144.29 Project Manager $106.78 $109.45 $112.19 $114.99 $117.86 Software Developer $97.50 $99.94 $102.44 Software Engineer $113.29 $116.12 $119.02 $121.99 $125.05 Software Engineer II $124.39 $127.51 $130.69 Software Engineer III $133.72 $137.07 $140.49 Software/System Architect $82.82 $84.90 $87.02 Software/System Architect II $104.56 $107.17 $109.85 Software/System Architect III $130.72 $133.98 $137.33 System Administrator $40.48 $41.49 $42.53 System Administrator II $55.94 $57.34 $58.77 System Administrator III $70.66 $72.42 $74.24 Systems Engineer $79.01 $80.99 $83.01 Systems Engineer II $99.73 $102.22 $104.78 Systems Engineer III $124.68 $127.79 $130.98

6 | P a g e

Year 1 Year 2 Year 3 Year 4 Year 5 7/9/2021 – 7/8/2022

7/9/2022 – 7/8/2023

7/9/2023 – 7/8/2024

7/9/2024 – 7/8/2025

7/9/2025 – 7/8/2026

Technical Writer $76.45 $78.37 $80.32 $82.33 $84.38 Trainer $88.91 $91.13 $93.41 $95.75 $98.15

GSA PRICE LIST (SIN 541611)

Year 1 Year 2 Year 3 Year 4 Year 5 7/9/2021 – 7/8/2022

7/9/2022 – 7/8/2023

7/9/2023 – 7/8/2024

7/9/2024 – 7/8/2025

7/9/2025 – 7/8/2026

PS - Analyst $45.85 $47.00 $48.18 $49.39 PS - Project Manager $106.78 $109.45 $112.19 $114.99 Records Analyst $52.30 $53.61 $54.95 $56.32 $57.73

LABOR CATEGORY DESCRIPTIONS (SIN 54151S)

Minimum Education

Minimum Years’

Experience Description Application Developer Bachelors 2 Designs, codes, and maintains software applications for optimal functionality and user experience. Collaborates with cross-functional teams to analyze user needs, troubleshoot issues, and implement enhancements. Able to work autonomously and at the direction of senior personnel to ensure the development of cutting-edge, efficient, and secure applications.

Application Developer II Bachelors 4 Designs, codes, and maintains software applications for optimal functionality and user experience. Collaborates with cross-functional teams to analyze user needs, troubleshoot issues, and implement enhancements. Stays abreast of industry trends to ensure the development of cutting-edge, efficient, and secure applications. Works autonomously or at the direction of senior personnel; can also manage junior personnel.

Application/System Analyst

Bachelors 1 Evaluates, customizes, and supports software applications to meet organizational needs.

Collaborates with users to gather requirements, analyze system performance, and troubleshoot issues. Implements software updates, ensures data integrity, and provides technical support. Works autonomously and at the direction of senior personnel.

Application/System Analyst II

Bachelors 3 Evaluates, customizes, and supports software applications to meet organizational needs.

Collaborates with users to gather requirements, analyze system performance, and troubleshoot issues. Implements software updates, ensures data integrity, and provides technical support. Stays informed about

7 | P a g e

Education

Minimum Years’

Experience Description emerging technologies and contributes to continuous improvement initiatives. Works autonomously and at the direction of senior personnel; can also manage junior personnel.

Application/System Analyst III

Bachelors 5 Evaluates, customizes, and supports software applications to meet organizational needs.

Collaborates with users to gather requirements, analyze system performance, and troubleshoot issues. Implements software updates, ensures data integrity, and provides technical support. Stays informed about emerging technologies and contributes to continuous improvement initiatives. Able to work autonomously and direct a team of Application/System Analysts and other personnel.

Business Analyst Associates 1 Responsible for analyzing user business processes and resolving complex problems through the use of IT software applications, equipment, and tools. Formulates and defines information system scope and objectives through research, analysis, testing and fact finding with a basic understanding of business systems and industry requirements. Prepares communications and make presentations on recommendations on system enhancements or alternatives.

Computer Systems Security Specialist

Bachelors 2 Designs, develops or recommends integrated security controls that will ensure data and systems are appropriately protected in accordance with federal standards and agency-specific policies. Provides technical engineering support of integrated security systems and solutions to manage information-related risks. Participates with the client in the strategic design process to identify system security goals and requirements. Validates system security through testing to detect security weakness and recommends remediation actions. Develops a variety of technical documentation related to system security support.

Data Analyst Bachelors 3 Analyzes large datasets to derive actionable insights, trends, and patterns. Utilize statistical methods, data visualization tools, and programming languages (e.g., Python, R) to interpret data. Supports business intelligence software server configuration design, user account creation, security design and implementation, universe design, dashboard design and report design and implementation.

Works with other analysts, developers, and database administrators to ensure a stable and

8 | P a g e

Education

Minimum Years’

Experience Description functional environment. Responsible for working with internal and external parties to connect to various databases and platforms.

Aids in data validity processes to establish a legitimate backend data warehouse.

Collaborates with cross-functional teams to inform business decisions, optimize processes, and drive data-driven strategies. Works autonomously and at the direction of senior personnel.

Data Analyst II Bachelors 5 Analyzes large datasets to derive actionable insights, trends, and patterns. Utilize statistical methods, data visualization tools, and programming languages (e.g., Python, R) to interpret data. Supports business intelligence software server configuration design, user account creation, security design and implementation, universe design, dashboard design and report design and implementation.

Works with other analysts, developers, and database administrators to ensure a stable and functional environment. Responsible for working with internal and external parties to connect to various databases and platforms.

Aids in data validity processes to establish a legitimate backend data warehouse.

Collaborates with cross-functional teams to inform business decisions, optimize processes, and drive data-driven strategies. Works autonomously and at the direction of senior personnel; can also manage junior personnel.

Data Analyst III Bachelors 7 Analyzes large datasets to derive actionable insights, trends, and patterns. Utilize statistical methods, data visualization tools, and programming languages (e.g., Python, R) to interpret data. Supports business intelligence software server configuration design, user account creation, security design and implementation, universe design, dashboard design and report design and implementation.

Works with other analysts, developers, and database administrators to ensure a stable and functional environment. Responsible for working with internal and external parties to connect to various databases and platforms.

Aids in data validity processes to establish a legitimate backend data warehouse.

Collaborates with cross-functional teams to inform business decisions, optimize processes, and drive data-driven strategies. Able to work autonomously and direct a team of Data Analysts and other personnel.

9 | P a g e

Education

Minimum Years’

Experience Description Database Administrator Bachelors 1 Designs, implements, and maintains efficient databases. Ensures data security, integrity, and availability. Monitors and optimizes database performance, troubleshoots issues, and implements backups. Collaborates with development teams to support application integration. Stays current on database technologies and contributes to strategic planning for data management. Works autonomously and at the direction of senior personnel.

Database Analyst Bachelors 1 Experienced in gathering and compiling data necessary to analyze a multitude of database products. Can evaluate data to quickly identify problems, issues, and gaps. Has the knowledge and skill to recommend solutions that will improve performance of databases.

Works autonomously and at the direction of senior personnel.

Database Analyst II Bachelors 3 Experienced in gathering and compiling data necessary to analyze a multitude of database products. Can evaluate data to quickly identify problems, issues, and gaps. Has the knowledge and skill to recommend solutions that will improve performance of databases.

Works autonomously and at the direction of senior personnel; can also manage junior personnel.

Database Analyst III Bachelors 5 Experienced in gathering and compiling data necessary to analyze a multitude of database products. Can evaluate data to quickly identify problems, issues, and gaps. Has the knowledge and skill to recommend solutions that will improve performance of databases.

Able to work autonomously and direct a team of Database Analysts and other personnel.

Desktop Technician Bachelors 1 Provides analysis and creativity in developing and implementing solutions in troubleshooting hardware/software. Specialized experience includes: management of help desks in a multi-server environment, comprehensive knowledge of PC operating systems, as well as networking and mail standards and supervision of help desk employees. General experience includes information systems development, network and other work in the client/server field, or related fields.

Desktop Technician II Bachelors 3 Provides analysis and creativity in developing and implementing solutions in troubleshooting hardware/software. Specialized experience includes: management of help desks in a multi-server environment, comprehensive knowledge of PC operating systems, as well as

10 | P a g e

Education

Minimum Years’

Experience Description networking and mail standards and supervision of help desk employees. General experience includes information systems development, network and other work in the client/server field, or related fields. Works autonomously and at the direction of senior personnel; can also manage junior personnel.

Desktop Technician III Bachelors 5 Provides analysis and creativity in developing and implementing solutions in troubleshooting hardware/software. Specialized experience includes: management of help desks in a multi-server environment, comprehensive knowledge of PC operating systems, as well as networking and mail standards and supervision of help desk employees. General experience includes information systems development, network and other work in the client/server field, or related fields. Able to work autonomously and direct a team of Desktop Technicians.

IT Analyst Bachelors 2 Evaluates and implements IT solutions to optimize organizational efficiency. Analyzes system requirements, assesses technology capabilities, and proposes innovative solutions.

Provides technical support, troubleshoots issues, and collaborates with cross-functional teams. Ensures IT infrastructure security, performs system upgrades, and contributes to strategic planning. Works autonomously and at the direction of senior personnel.

IT Business Analyst II Bachelors 3 Bridges the gap between business needs and IT solutions by analyzing business processes, eliciting requirements, resolving complex problems with IT software applications, equipment, and tools. Formulates and defines information system scope and objectives through research, analysis, testing and fact finding with a firm understanding of business systems and industry requirements. Creates documentation and prepares communications and presentations for recommended system enhancements or alternatives. Works autonomously and at the direction of senior personnel; can also manage junior personnel.

IT Business Analyst III Bachelors 5 Bridges the gap between business needs and IT solutions by analyzing business processes, eliciting requirements, resolving complex problems with IT software applications, equipment, and tools. Formulates and defines information system scope and objectives through research, analysis, testing and fact finding with a thorough understanding of business systems and industry requirements.

11 | P a g e

Education

Minimum Years’

Experience Description Creates documentation and prepares communications and presentations for recommended system enhancements or alternatives. Able to work autonomously and direct a team of Business Analysts and other personnel.

IT Program Analyst Bachelors 1 Analyzes, evaluates, and enhances information technology (IT) programs to support organizational objectives. Collects and interprets data to assess IT program performance. Prepares reports and presentations for stakeholders. Collaborates with various teams to understand business requirements, identify areas for improvement, and develop innovative solutions to enhance efficiency and productivity. Monitors budgets, timelines, and resource allocation. Ensures compliance with program objectives and contributes to strategic planning. Works autonomously and at the direction of senior personnel.

IT Program Analyst II Bachelors 3 Analyzes, evaluates, and enhances information technology (IT) programs to support organizational objectives. Collects and interprets data to assess IT program performance. Prepares reports and presentations for stakeholders. Collaborates with various teams to understand business requirements, identify areas for improvement, and develop innovative solutions to enhance efficiency and productivity. Monitors budgets, timelines, and resource allocation. Ensures compliance with program objectives and contributes to strategic planning. Works autonomously and at the direction of senior personnel; can also manage junior personnel.

IT Program Analyst III Bachelors 5 Analyzes, evaluates, and enhances information technology (IT) programs to support organizational objectives. Collects and interprets data to assess IT program performance. Prepares reports and presentations for stakeholders. Collaborates with various teams to understand business requirements, identify areas for improvement, and develop innovative solutions to enhance efficiency and productivity. Monitors budgets, timelines, and resource allocation. Ensures compliance with program objectives and contributes to strategic planning. Able to work autonomously and lead a team of Program Analysts and other personnel.

IT Program Manager II Bachelors 7 Responsible for managing the service delivery for specific government or commercial

12 | P a g e

Education

Minimum Years’

Experience Description information technology (IT) contracts. Plans, coordinates, and manages the actions taken by an organization to acquire and execute a broad array of IT requirements, either competitively or non-competitively. Integrates all functions and activities of IT necessary to perform the program to meet the client or customer requirements. Plans and implements IT requirements by the program team to define and implement technical baseline and meet quality requirements for project/program products and services. Directs a team of IT personnel to deliver to the defined schedule, budget, and quality, ensuring contract compliance. Possesses a proven track record of managing complex IT projects, as well as experience with project management methodologies and tools. Stays abreast of IT trends and best practices and provides subject matter expertise and thought leadership for IT programs. Serves as principal customer interface.

IT Program Manager III Bachelors 9 Responsible for managing the service delivery for specific government or commercial information technology (IT) contracts. Plans, coordinates, and manages the actions taken by an organization to acquire and execute a broad array of IT requirements, either competitively or non-competitively. Integrates all functions and activities of IT necessary to perform the program to meet the client or customer requirements. Plans and implements IT requirements by the program team to define and implement technical baseline and meet quality requirements for project/program products and services. Directs a team, or multiple teams, of IT personnel to deliver to defined schedules, budgets, and quality, ensuring contract compliance. Possesses a proven track record of managing complex IT projects and programs, as well as experience with project and program management methodologies and tools. Stays abreast of IT trends and best practices and provides subject matter expertise and thought leadership for IT programs. Serves as principal customer interface.

IT Project Manager II Bachelors 5 Responsible for all aspects of the development and implementation of assigned IT projects and provides a single point of contact for those projects. Takes projects from original concept through final implementation. Interfaces with all areas affected by the project including end

13 | P a g e

Education

Minimum Years’

Experience Description users, computer services, and client services.

Defines project scope and objectives.

Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis.

Ensures adherence to quality standards and reviews project deliverables. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Provides technical and analytical guidance to project team. Directs the analysis and solutions of problems. Able to lead multiple personnel.

IT Project Manager III Bachelors 7 Responsible for all aspects of the development and implementation of assigned IT projects and provides a single point of contact for those projects. Takes projects from original concept through final implementation. Interfaces with all areas affected by the project including end users, computer services, and client services.

Defines project scope and objectives.

Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis.

Ensures adherence to quality standards and reviews project deliverables. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Provides technical and analytical guidance to project team. Directs the analysis and solutions of problems. Able to lead a team of personnel.

IT Quality Assurance Analyst

Bachelors 3 Evaluates software applications to ensure functionality, performance, and reliability.

Develops and executes test plans, conducts manual and automated testing, and identifies defects. Collaborates with development teams to resolve issues and improve software quality.

Documents test cases and results and contributes to process improvement initiatives.

Ensures adherence to quality standards, tracks metrics, and supports continuous improvement in the software development lifecycle. Works autonomously and at the direction of senior personnel.

IT Specialist Bachelors 1 Conducts routine system administration tasks and logging data in system admin logs.

Experience in maintaining and troubleshooting a wide variety of systems and networks to include high volume/high availability systems.

Must have knowledge of multiple debugging protocols and processes. Must be able to troubleshoot problems and issues identified by

14 | P a g e

Education

Minimum Years’

Experience Description customers and implement corrective actions quickly.

IT Specialist II Bachelors 3 Conducts routine system administration tasks and logging data in system admin logs.

Experience in maintaining and troubleshooting a wide variety of systems and networks to include high volume/high availability systems.

Must have knowledge of multiple debugging protocols and processes. Must be able to troubleshoot problems and issues identified by customers and implement corrective actions quickly. Works autonomously and at the direction of senior personnel; can also manage junior personnel.

IT Specialist III Bachelors 5 Conducts routine system administration tasks and logging data in system admin logs.

Experience in maintaining and troubleshooting a wide variety of systems and networks to include high volume/high availability systems.

Must have knowledge of multiple debugging protocols and processes. Must be able to troubleshoot problems and issues identified by customers and implement corrective actions quickly. Able to work autonomously and lead a team of IT Specialists and other personnel.

Network Engineer Bachelors 4 Provides overall network support for a broad range of programs. Supports acquisition, design, installation, configuration, maintenance, usage, and security of network - Local Area Network (LAN) and/or Wide Area Network (WAN). Manages daily operations of LAN and/or WAN networks within span of control. Proposes solutions to management to ensure all communications requirements based on future needs and current usage.

Provides operational support to ensure that the network is functional and available.

Program Manager Bachelors 5 Responsible for managing the service delivery for specific government or commercial IT contracts. Plans, coordinates, and manages the actions taken by an organization to acquire and execute a specific piece of IT requirements, either competitively or non-competitively. Integrates all functions and activities of information technology necessary to perform the project/program to meet the client or customer requirements. Plans and implements IT requirements by the program/project team to define and implement technical baseline and meet quality requirements for project/program products and services. Directs a team of IT personnel to deliver to the defined schedule, budget, and

15 | P a g e

Education

Minimum Years’

Experience Description quality, ensuring contract compliance. Serves as principal customer interface.

Project Manager Bachelors 3 Responsible for all aspects of the development and implementation of assigned IT projects and provides a single point of contact for those projects. Usually manages one IT project at a time. Takes projects from original concept through final implementation. Interfaces with all areas affected by the project including end users, computer services, and client services.

Defines project scope and objectives.

Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis.

Ensures adherence to quality standards and reviews project deliverables. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Provides technical and analytical guidance to project team. Directs the analysis and solutions of problems.

Software Developer Bachelors 1 Designs, codes, and tests computer software.

Collaborates with cross-functional teams to understand requirements and deliver high-quality solutions. Uses programming languages and development tools to create efficient and scalable code. Troubleshoots, debugs, and optimizes software. Participates in code reviews and contributes to the full software development lifecycle. Works autonomously and at the direction of senior personnel.

Software Engineer Bachelors 5 Responsible for design, development, coding, testing, and debugging new software applications and significant enhancements to existing software applications. Works with technical staff to understand problems with software and develops specifications to resolve them. Resolves customer complaints and responds to suggestions for improvements and enhancements. Participates in the development of software user manuals and technical documentation.

Software Engineer II Bachelors 7 Responsible for design, development, coding, testing, and debugging new software applications and significant enhancements to existing software applications. Works with technical staff to understand problems with software and develops specifications to resolve them. Resolves customer complaints and responds to suggestions for improvements and enhancements. Participates in the

16 | P a g e

Education

Minimum Years’

Experience Description development of software user manuals and technical documentation. Works autonomously and at the direction of senior personnel; can also manage junior personnel.

Software Engineer III Bachelors 9 Responsible for design, development, coding, testing, and debugging new software applications and significant enhancements to existing software applications. Works with technical staff to understand problems with software and develops specifications to resolve them. Resolves customer complaints and responds to suggestions for improvements and enhancements. Participates in the development of software user manuals and technical documentation. Able to work autonomously and lead a team of Software Engineers and other personnel.

Software/System Architect

Bachelors 2 Designs and oversees the development of scalable and efficient software and systems-based solutions. Collaborates with cross-functional teams to analyze requirements, define system architecture, and ensure alignment with business goals. Provides technical leadership, guides development teams, and implements best practices.

Possesses expertise in software design patterns, system integration, and hands-on experience in multiple programming languages. Drives innovation, maintains architectural integrity, and optimizes system performance. Works autonomously and at the direction of senior personnel.

Software/System Architect II

Bachelors 4 Designs and oversees the development of scalable and efficient software and systems-based solutions. Collaborates with cross-functional teams to analyze requirements, define system architecture, and ensure alignment with business goals. Provides technical leadership, guides development teams, and implements best practices.

Possesses expertise in software design patterns, system integration, and hands-on experience in multiple programming languages. Drives innovation, maintains architectural integrity, and optimizes system performance. Works autonomously and at the direction of senior personnel; can also manage junior personnel.

Software/System Architect III

Bachelors 6 Designs and oversees the development of scalable and efficient software and systems-based solutions. Collaborates with cross-functional teams to analyze requirements, define system architecture, and ensure

17 | P a g e

Education

Minimum Years’

Experience Description alignment with business goals. Provides technical leadership, guides development teams, and implements best practices.

Possesses expertise in software design patterns, system integration, and hands-on experience in multiple programming languages. Drives innovation, maintains architectural integrity, and optimizes system performance. Able to work autonomously and lead a team of Software/System Architects and other personnel.

System Administrator Bachelors 1 Installs, configures, and maintains servers, networks, and hardware. Monitors system performance, troubleshoots issues, and ensures data security. Implements backups, updates, and disaster recovery plans.

Collaborates with IT teams and end-users to resolve technical issues promptly. Possesses knowledge of operating systems, virtualization, and networking protocols. Proactively ensures system reliability and contributes to IT optimization. Works autonomously and at the direction of senior personnel.

System Administrator II Bachelors 3 Installs, configures, and maintains servers, networks, and hardware. Monitors system performance, troubleshoots issues, and ensures data security. Implements backups, updates, and disaster recovery plans.

Collaborates with IT teams and end-users to resolve technical issues promptly. Possesses knowledge of operating systems, virtualization, and networking protocols. Proactively ensures system reliability and contributes to IT optimization. Works autonomously and at the direction of senior personnel; can also manage junior personnel.

System Administrator

III

Bachelors 5 Installs, configures, and maintains servers, networks, and hardware. Monitors system performance, troubleshoots issues, and ensures data security. Implements backups, updates, and disaster recovery plans.

Collaborates with IT teams and end-users to resolve technical issues promptly. Possesses knowledge of operating systems, virtualization, and networking protocols. Proactively ensures system reliability and contributes to IT optimization. Able to work autonomously and lead a team of System Administrators and other personnel.

Systems Engineer Bachelors 1 Designs, implements, and manages complex IT systems. Collaborates with cross-functional teams to analyze requirements and deploy innovative solutions. Configures and optimizes

18 | P a g e

Education

Minimum Years’

Experience Description hardware, software, and networks for seamless integration. Troubleshoots issues, conducts performance analysis, and implements system enhancements. Ensures system security, scalability, and reliability.

Proficient in scripting, automation, and adept at staying abreast of emerging technologies.

Provides technical support and contributes to the overall efficiency of organizational IT infrastructure. Works autonomously and at the direction of senior personnel.

Systems Engineer II Bachelors 3 Designs, implements, and manages complex IT systems. Collaborates with cross-functional teams to analyze requirements and deploy innovative solutions. Configures and optimizes hardware, software, and networks for seamless integration. Troubleshoots issues, conducts performance analysis, and implements system enhancements. Ensures system security, scalability, and reliability.

Proficient in scripting, automation, and adept at staying abreast of emerging technologies.

Provides technical support and contributes to the overall efficiency of organizational IT infrastructure. Works autonomously and at the direction of senior personnel; can also manage junior personnel.

Systems Engineer III Bachelors 5 Designs, implements, and manages complex IT systems. Collaborates with cross-functional teams to analyze requirements and deploy innovative solutions. Configures and optimizes hardware, software, and networks for seamless integration. Troubleshoots issues, conducts performance analysis, and implements system enhancements. Ensures system security, scalability, and reliability.

Proficient in scripting, automation, and adept at staying abreast of emerging technologies.

Provides technical support and contributes to the overall efficiency of organizational IT infrastructure. Able to work autonomously and lead a team of Systems Engineers and other personnel.

Technical Writer Bachelors 1 Responsible for the researching, outlining, and writing a variety of information technology documentations including all IT administrative guides and IT documentation. Collects information from other support groups to prepare these materials. Translates IT and/or complicated information into clear, concise documents as appropriate for various target audiences.

19 | P a g e

Education

Minimum Years’

Experience Description Trainer Bachelors 2 Organizes, prepares, and conducts complex IT training and educational programs for information technology systems. May design and develop in-house training programs and instructional materials.

LABOR CATEGORY DESCRIPTIONS (SIN 541611)

Minimum Education

Minimum Years’

Experience Description PS - Analyst Bachelors 2 Analyst is highly knowledgeable and skilled in records management processing (analyzing requests and exemptions, writing correspondence, managing workload). Reviews and analyzes highly technical data from various sources. Assists with the classification and identification of files containing Privacy Identifiable Information (PII) data and perform appropriate disposition as directed. Supports training and guidance on email retention.

Identifies historical records for permanent retention and removes duplicate files and folders.

Assists with conducting research for dispositions for electronic systems. Provides assistance on records management programs to ensure that all offices are adhering to applicable laws and regulations as well as standards, procedures and guidelines. Independently establishes case/project files. Determines data to be entered and identifies and retrieves pertinent data from various databases. Prepares, drafts, and formats final reports. Creates and manipulates spreadsheets to support analysis. Prepares final reports and correspondence using word processing software. Conducts validation and verification functions of case files.

PS - Project Manager Bachelors 3 Management and Financial Consulting, Business Program and Project Management Services, including Facilitation Services, Financial Consulting Services, Economic and Regulatory Analysis Support, Management Consulting Services, Program/Project Management Support, and Strategic Planning. Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Takes projects from original concept through final implementation. interfaces with all areas affected by the project including end users, computer services, and client services. Defines project scope and objectives. Develops detailed

20 | P a g e

Education

Minimum Years’

Experience Description work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Provides technical and analytical guidance to project team. Directs the analysis and solutions of problems.

Records Analyst Bachelors 1 Supports research and analysis functions, compiles specified research and data, interprets basic research data, and reviews research publications for pertinent information. Provides inputs to research staff in a concise, logical, well-organized format for use in communications to clients. Provides administrative and secretarial assistance by performing document preparation or other office duties such as arranging and coordinating travel and meeting or conference facilities.