MAS - Ardent Cloud, LLC - 47QTCA21D00AT

General Services Administration

Approved Federal Supply Schedule Price List Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for GSA Advantage!® is:

https://www.GSAAdvantage.gov

Multiple Award Schedule Large Category F, IT Services, subcategory F03, IT Services, SIN 54151s, IT Professional

Services; and subcategory IT Solutions, SIN 518210C, Cloud and Cloud-related IT Professional Services

Contract Number: 47QTCA21D00AT For more information on ordering go to the following website: https://www.gsa.gov/schedules

Contract Period: June 7, 2021 – June 6, 2026

Current through modification PA-0006, effective March 29, 2024

Ardent Cloud, LLC 1945 Old Gallows Road, Suite 540B, Vienna, VA 22182-3983 Phone: 703-964-8010

Business Size: Other Than Small Business (OTSB)

Web: http://www.ardentmc.com/

Contact for Contract Administration: Donella Lael, Contracts Director contracts@ardentmc.com mailto:contracts@ardentmc.com

Contract: 47QTCA21D00AT P a g e | 1 PA-0006, March 29, 2024

Contents

Section I, Customer Information

Section 2, Terms and Conditions for All Large Category IT Contractors

Section 3, Description of Professional Services ...................................................................... 7-25

518210C, Cloud and Cloud-related IT Professional Services ....................................... 7-19

54151S, IT Professional Services ............................................................................... 19-25

Section 6, Approved Pricing ................................................................................................25-26

518210C, Cloud and Cloud-related IT Professional Services

54151S, IT Professional Services

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1. Customer Information 1a. Table of Proposed SINs

SIN Title

518210C, RC, STLOC Cloud and Cloud-related IT Professional Services

54151S, RC, STLOC IT Professional Services

OLM, OLM RC, STLOC Order-level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract.

SIN Service Lowest Price

518210C, RC,

STLOC

Cloud Analyst I $98.76

54151S, RC, STLOC IT Technical Writer I $78.40

1c. Professional Services descriptions are provided in Section 3.

2. Maximum Order:

SIN RC STLOC Maximum Order

518210C 518210C 518210C $500,000

54151S 554151S 554151S $500,000

OLM OLM RC OLM STLOC $250,000

3. Minimum Order

The minimum order for all SINs is $100.00

4. Geographic Coverage:

The Geographic Scope of Contract is Domestic Delivery Only.

5. Production Point

Ardent Cloud, LLC 1945 Old Gallows Road, Suite 540B, Vienna, VA 22182-3983Phone: 703-964-8010

6. Government Net Prices (discounts already deducted).

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7. Discounts

a. Quantity: None

b. Volume: 2% over 250K, any combination of SINs, single purchase or task order with a defined delivery date.

8. Prompt Payment: Net 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign Items: Not applicable.

10. Delivery Schedule

a. Time of Delivery

SIN Time of Delivery

518210C, RC,

STLOC

As negotiated between Ardent Cloud and the Ordering Activity.

54151S, RC,

STLOC

As negotiated between Ardent Cloud and the Ordering Activity.

b. Expedited Delivery: Items available for expedited delivery are noted in this price list, or as negotiated between Ardent Cloud and the Ordering Activity.

c. Overnight and Two-day Delivery: As negotiated between EBI and Ordering Activity.

d. Urgent Requirements: As negotiated between Ardent Cloud and the Ordering Activity.

11. FOB: Destination

12. Ordering Information

a. Agencies should address all orders to the following address:

Ardent Cloud, LLC 1945 Old Gallows Road, Suite 540B Vienna, VA 22182-3983

b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

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13. Payment Information

a. Agencies should address all payments to the following address:

Ardent Cloud, LLC 1945 Old Gallows Road, Suite 540B Vienna, VA 22182-3983

b. The following telephone number(s) can be used by ordering activities to obtain technical and/or ordering assistance:

Ordering Assistance Telephone: 703-964-8010

E-mail: contracts@ardentmc.com Technical Assistance

Telephone: 703-964-8010 E-mail: contracts@ardentmc.com

14. Warranty Provision: Ardent Cloud standard commercial warranty applies.

15. Export Packing Charges, If Applicable: Not applicable

16. Terms and Conditions of Rental, Maintenance, and Repair: Not applicable

17. Terms and Conditions of Installation: Not applicable

18a. Terms and Conditions of Repair Parts Indicating Date of Parts Price Lists and any Discounts from List Prices: Not Applicable

18b. Terms and Conditions for any Other Services: Not Applicable

19. Service and Distribution Points: Not Applicable

20. Preventative Maintenance: Not Applicable

21a. Special Attributes such as Environmental Attributes (E.G., Recycled Content, Energy Efficiency, and/or Reduced Pollutant: Not Applicable

22b. Section 508 Compliance: Not applicable.

23. Unique Entity Identifier (UEI) Number: FC6GCUKJHQX9

24. Contractor HAS registered and is active in the System for Award Management (SAM).

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2. Terms and Conditions for All IT Contractors

1. Organizational Conflicts of Interest

a. Definitions.

"Contractor" means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

"Contractor and its affiliates" and "Contractor or its affiliates" refer to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An "Organizational conflict of interest" exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either

(i) result in an unfair competitive advantage to the Contractor or its affiliates or

(ii) impair the Contractor's or its affiliates' objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

2. Services Performed

a. All services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

b. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

c. the contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

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3. Travel

Any Contractor travel required in the performance of services must comply with the Pub. L. 99- 234 and FAR Part 31.205-46, as applicable, in effect on the date(s) the travel is performed.

Established Federal Government per diem rates will apply to all Contractor travel.

4. Warranty

a. Unless otherwise specified in this contract, the Contractor's standard commercial warranty as stated in the contract's commercial pricelist will apply to this contract.

b. Note: No equipment is being offered for sale. Any hardware involved in delivering the services is covered by the corresponding manufacturer’s warranty.

c. The Contractor's commercial guarantee/warranty shall be included in the Commercial Supplier Agreement to include Enterprise User License Agreements or Terms of Service (TOS) agreements, if applicable.

d. Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.

Contract: 47QTCA21D00AT P a g e | 7 PA-0006, March 29, 2024

3. Descriptions of Professional Services SIN 518210C, Cloud and Cloud-related IT Professional Services

Cloud Solution Architect I SIN 518210C Functional Responsibilities:

Focuses on the big picture of infrastructure design and configuration and builds a roadmap for the organization's existing and future cloud IT assets.

Integrates and envisions impact of emerging technologies into affected cloud systems. Provides strategic support in maintaining all cloud systems including the front-end platforms, servers, storage, and management networks. Provides design and migration plans for moving IT systems and applications to the cloud including consideration of IAAS, PAAS, and/or

SAAS.

Minimum Experience:

0 (zero) years of experience.

Or

1 (one) year experience in IT, systems architecture or related field.

Or

3 (three) years of experience in IT, systems architecture or related field.

Minimum Education:

Related Bachelor’s Degree

Associates Degree or Unrelated Bachelor’s Degree

No Degree Required

Cloud Solution Architect II SIN 518210C Functional Responsibilities:

Focuses on the big picture of infrastructure design and configuration and builds a roadmap for the organization's existing and future cloud IT assets.

Integrates and envisions impact of emerging technologies into affected cloud systems. Provides strategic support in maintaining all cloud systems including the front-end platforms, servers, storage, and management networks. Provides design and migration plans for moving IT systems and applications to the cloud including consideration of IAAS, PAAS, and/or

SAAS.

Minimum Experience:

0 (zero) years of experience.

Or

2 (two) years of experience in IT, systems architecture or related field.

Or

4 (four) years of experience in IT, systems architecture or related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

Cloud Solution Architect III SIN 518210C Functional Responsibilities:

Focuses on the big picture of infrastructure design and configuration and builds a roadmap for the organization's existing and future cloud IT assets.

Integrates and envisions impact of emerging technologies into affected cloud systems. Provides strategic support in maintaining all cloud systems

Contract: 47QTCA21D00AT P a g e | 8 PA-0006, March 29, 2024 including the front-end platforms, servers, storage, and management networks. Provides design and migration plans for moving IT systems and applications to the cloud including consideration of IAAS, PAAS, and/or

SAAS.

Minimum Experience:

2 (two) years of experience in IT, systems architecture, or related field.

experience in IT, systems architecture or related field.

Or

6 (six) years of experience in IT, systems architecture or related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

Cloud Systems Administrator I SIN 518210C Functional Responsibilities:

Configures and supports cloud systems; monitors patches, permissions, and service deployments; Create policies for cloud computing systems;

monitors network performance and cloud resources; establishes & maintains connections across networks; integrates IT systems into current cloud environments; manages firewalls and oversees network security;

manages requests for service modifications; evaluates and implements new technologies; sets IT cloud system security strategies, policies, and procedures; documents systems infrastructure; and resolves operational and security issues related to the cloud.

Minimum Experience:

0 (zero) years of experience.

Or

1 (one) year experience in IT, systems or related field. Or

3 (three) years of experience in IT, systems or related field.

Minimum Education:

Related Bachelor’s Degree

Associates Degree or Unrelated Bachelor’s Degree

No Degree Required

Cloud Systems Administrator II SIN 518210C Functional Responsibilities:

Configures and supports cloud systems; monitors patches, permissions, and service deployments; Create policies for cloud computing systems;

monitors network performance and cloud resources; establishes & maintains connections across networks; integrates IT systems into current cloud environments; manages firewalls and oversees network security;

manages requests for service modifications; evaluates and implements new technologies; sets IT cloud system security strategies, policies, and procedures; documents systems infrastructure; and resolves operational and security issues related to the cloud.

Minimum Experience:

0 (zero) years of experience.

2 (two) years of experience in IT, Contract: 47QTCA21D00AT P a g e | 9 PA-0006, March 29, 2024 systems or related field.

field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

Cloud Systems Administrator III SIN 518210C Functional Responsibilities:

Configures and supports cloud systems; monitors patches, permissions, and service deployments; Create policies for cloud computing systems;

monitors network performance and cloud resources; establishes & maintains connections across networks; integrates IT systems into current cloud environments; manages firewalls and oversees network security;

manages requests for service modifications; evaluates and implements new technologies; sets IT cloud system security strategies, policies, and procedures; documents systems infrastructure; and resolves operational and security issues related to the cloud.

Minimum Experience:

2 (two) years of experience in IT, experience in IT, 6 (six) years of experience in IT, systems or related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

Cloud Analyst I SIN 518210C Functional Responsibilities:

Assembles, prepares, and analyzes data for studies, statistical models, evaluations, system requirements, and other needs related to systems in the cloud, cloud architecture and other cloud environments. Uses technical discretion within defined practices and policies in selecting methods and techniques for determining approaches or obtaining best solutions for the cloud environment. Assembles, prepares, and analyzes data. Provides technical advice and operating assistance in interpreting results for best practices in the cloud.

Provides input or may prepare technical reports based on the expert interpretation of analyzed data.

Minimum Experience:

1 (one) year experience in related field.

Or

3 (three) years of experience in

Minimum Education:

Related Bachelor’s Degree

Associates Degree or Unrelated Bachelor’s Degree

No Degree Required

Cloud Analyst II SIN 518210C

Contract: 47QTCA21D00AT P a g e | 10 PA-0006, March 29, 2024

Functional Responsibilities:

Assembles, prepares, and analyzes data for studies, statistical models, evaluations, system requirements, and other needs related to systems in the cloud, cloud architecture and other cloud environments. Uses technical discretion within defined practices and policies in selecting methods and techniques for determining approaches or obtaining best solutions for the cloud environment. Assembles, prepares, and analyzes data. Provides technical advice and operating assistance in interpreting results for best practices in the cloud.

Provides input or may prepare technical reports based on the expert interpretation of analyzed data.

Minimum Experience:

experience in related field.

Or

4 (four) years of experience in related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

Cloud Analyst III SIN 518210C Functional Responsibilities:

Assembles, prepares, and analyzes data for studies, statistical models, evaluations, system requirements, and other needs related to systems in the cloud, cloud architecture and other cloud environments. Uses technical discretion within defined practices and policies in selecting methods and techniques for determining approaches or obtaining best solutions for the cloud environment. Assembles, prepares, and analyzes data. Provides technical advice and operating assistance in interpreting results for best practices in the cloud.

Provides input or may prepare technical reports based on the expert interpretation of analyzed data.

Minimum Experience:

2 (two) years of experience in related field.

Or

4 (four) years of experience in related field.

Or

6 (six) years of experience in related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

Cloud Engineer I SIN 518210C Functional Responsibilities:

Provide design, review of architectures, implementation, and management of IT system cloud environments. Provide in depth information on cloud service provider platforms (including IAAS, PAAS, and/or SAAS environments) and key differentiators, scripting languages and tools, multi-cloud environments, APIs, orchestration and automation, and DevOps practices. Provide support for software development, engineering, programming languages and tools; Java, Python, Ruby, .NET/C#, HTML, CSS, JavaScript, PowerShell, CI/CD pipelines, and ability to work with Agile methodologies (Scrum, Kanban, Lean Startup, XP) in cloud environments.

Contract: 47QTCA21D00AT P a g e | 11 PA-0006, March 29, 2024

Experience:

experience in IT, systems engineering

3 (three) years of experience in IT, systems engineering or

Related Bachelor’s Degree

Associates Degree or Unrelated Bachelor’s Degree

No Degree Required

Cloud Engineer II SIN 518210C Functional Responsibilities:

Provide in depth information on cloud service provider platforms (including IAAS, PAAS, and/or SAAS environments) and key differentiators, scripting languages and tools, multi-cloud environments, APIs, orchestration and automation, and DevOps practices. Provide support for software development, engineering, programming languages and tools; Java, Python, Ruby, .NET/C#, HTML, CSS, JavaScript, PowerShell, CI/CD pipelines, and ability to work with Agile methodologies (Scrum, Kanban, Lean Startup, XP) in cloud environments.

Minimum Experience:

experience in IT, experience in IT, systems engineering or related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

Cloud Engineer III SIN 518210C Functional Responsibilities:

Provide in depth information on cloud service provider platforms (including IAAS, PAAS, and/or SAAS environments) and key differentiators, scripting languages and tools, multi-cloud environments, APIs, orchestration and automation, and DevOps practices. Provide support for software development, engineering, programming languages and tools; Java, Python, Ruby, .NET/C#, HTML, CSS, JavaScript, PowerShell, CI/CD pipelines, and ability to work with Agile methodologies (Scrum, Kanban, Lean Startup, XP) in cloud environments.

Minimum Experience:

2 (two) years of experience in IT, systems experience in IT, experience in IT, systems engineering or related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree

Contract: 47QTCA21D00AT P a g e | 12 PA-0006, March 29, 2024

Cloud Security/Information Assurance Engineer I

SIN 518210C

Functional Responsibilities:

Designs, develops, engineers and implements solutions for multi-level security requirements for cloud environments. Gathers and organizes technical information (including information on IAAS, PAAS, and/or SAAS environments), existing security details, security requirement and ongoing risks. Performs risk analyses and risk assessments. Has strong understanding of compliance issues and IT governance as it relates to cloud and IT systems. Designs, implements and maintains security strategies for cloud environments.

Minimum Experience:

experience in IT, systems security or experience in IT, Related Bachelor’s Degree

Associates Degree or Unrelated Bachelor’s Degree

No Degree Required

Cloud Security/Information Assurance Engineer II

SIN 518210C

Functional Responsibilities:

Designs, develops, engineers and implements solutions for multi-level security requirements for cloud environments. Gathers and organizes technical information (including information on IAAS, PAAS, and/or SAAS environments), existing security details, security requirement and ongoing risks. Performs risk analyses and risk assessments. Has strong understanding of compliance issues and IT governance as it relates to cloud and IT systems. Designs, implements and maintains security strategies for cloud environments.

Minimum Experience:

experience in IT, experience in IT, systems security or related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

Cloud Security/Information Assurance Engineer III

SIN 518210C

Functional Responsibilities:

Designs, develops, engineers and implements solutions for multi-level security requirements for cloud environments. Gathers and organizes technical information (including information on IAAS, PAAS, and/or SAAS environments), existing security details, security requirement and ongoing risks. Performs risk analyses and risk assessments. Has strong

Contract: 47QTCA21D00AT P a g e | 13 PA-0006, March 29, 2024 understanding of compliance issues and IT governance as it relates to cloud and IT systems. Designs, implements and maintains security strategies for cloud environments.

Minimum Experience:

2 (two) years of experience in IT, systems security experience in IT, experience in IT, systems security or related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

Cloud Information/Automation Engineer I SIN 518210C Functional Responsibilities:

Implements, optimizes and supports an infrastructure for reporting, automation, orchestration and integration within cloud environments.

Educates users on business intelligence and information available from system. Assists users with information and reporting functionality.

Identifies best practice for cloud implementations including consideration of IAAS, PAAS, and/or SAAS to best meet client needs.

Minimum Experience:

experience in IT, experience in IT, systems engineering or related field.

Minimum Education:

Related Bachelor’s Degree

Associates Degree or Unrelated Bachelor’s Degree

No Degree Required

Cloud Information/Automation Engineer II SIN 518210C Functional Responsibilities:

Implements, optimizes and supports an infrastructure for reporting, automation, orchestration and integration within cloud environments.

Educates users on business intelligence and information available from system. Assists users with information and reporting functionality.

Identifies best practice for cloud implementations including consideration of IAAS, PAAS, and/or SAAS to best meet client needs.

Minimum Experience:

experience in IT, experience in IT, systems engineering or related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

Cloud Information/Automation Engineer III SIN 518210C Functional Responsibilities:

Implements, optimizes and supports an infrastructure for reporting, automation, orchestration and integration within cloud environments.

Contract: 47QTCA21D00AT P a g e | 14 PA-0006, March 29, 2024

Educates users on business intelligence and information available from system. Assists users with information and reporting functionality.

Identifies best practice for cloud implementations including consideration of IAAS, PAAS, and/or SAAS to best meet client needs.

Minimum Experience:

2 (two) years of experience in IT, systems experience in IT, experience in IT, systems engineering or related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

Cloud Program Manager II SIN 518210C Functional Responsibilities:

Consults with the client to ensure conformity to project and contractual obligations for, but not limited to, IT cloud projects/initiatives. Familiar with all phases of the systems development life cycle (i.e., identification, design, development, implementation, & maintenance of automated systems) especially as it relates to migration of systems to the cloud.

Oversees the analysis, design and development of new systems and system enhancements for cloud environments. Approves documentation standards, system specifications, feasibility and justification reports, and policy recommendations. Oversees the development and installation of techniques and procedures to implement policy decisions with regard to organizational structures, program evaluation and productivity improvements. Establishes and maintains technical and financial reports in order to show progress of projects to management and customers.

Organizes and assigns responsibilities to subordinates and oversees the successful completion of all assigned IT and cloud tasks. Ensures the development, maintenance and implementation of Program Management Plans and Technical Specifications Plan; documents that guide the performance of all functional and technical activities performed.

Ensures that maximum service is obtained from all operations through efficient use of personnel and equipment. Simultaneously plans and manages diverse and highly technical projects. Responsible for leading and performing IT training of line personnel on the project approach, techniques, software, hardware, etc. Demonstrates familiarity with IAAS, PAAS and SAAS environments.

Minimum Experience:

experience in IT, project management or experience in IT, project

Contract: 47QTCA21D00AT P a g e | 15 PA-0006, March 29, 2024

Certification:

Master’s Degree

PMP required

Cloud Program Manager III SIN 518210C Functional Responsibilities:

Consults with the client to ensure conformity to project and contractual obligations for, but not limited to, IT cloud projects/initiatives. Familiar with all phases of the systems development life cycle (i.e., identification, design, development, implementation, & maintenance of automated systems) especially as it relates to migration of systems to the cloud.

Oversees the analysis, design and development of new systems and system enhancements for cloud environments. Approves documentation standards, system specifications, feasibility and justification reports, and policy recommendations. Oversees the development and installation of techniques and procedures to implement policy decisions with regard to organizational structures, program evaluation and productivity improvements. Establishes and maintains technical and financial reports in order to show progress of projects to management and customers.

Organizes and assigns responsibilities to subordinates and oversees the successful completion of all assigned IT and cloud tasks. Ensures the development, maintenance and implementation of Program Management Plans and Technical Specifications Plan; documents that guide the performance of all functional and technical activities performed.

Ensures that maximum service is obtained from all operations through efficient use of personnel and equipment. Simultaneously plans and manages diverse and highly technical projects. Responsible for leading and performing IT training of line personnel on the project approach, techniques, software, hardware, etc. Demonstrates familiarity with IAAS, PAAS and SAAS environments.

Minimum Experience:

2 (two) years of experience in IT, project experience in IT, project experience in IT, project management or related field.

Minimum Education:

Certification:

Master’s Degree

Contract: 47QTCA21D00AT P a g e | 16 PA-0006, March 29, 2024

Cloud SME II SIN 518210C Functional Responsibilities:

Provides unique and/or in-depth technical, cloud, business or process expertise and/or analyses within cloud subject-matter areas requiring leading-edge, state-of-the-art, or emerging technology, scientific, or business expertise. Provides supporting information on cloud environments including, as appropriate, white papers, architectures, policy guidance, business process diagrams, etc. Supports a wide variety of technical, process, and/or business needs based on the specific requirements. Provides information on migration to cloud, IAAS, PAAS, and/or SAAS for impacted environments.

Minimum Experience:

experience in related experience in related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

Cloud SME III SIN 518210C Functional Responsibilities:

Provides unique and/or in-depth technical, cloud, business or process expertise and/or analyses within cloud subject-matter areas requiring leading-edge, state-of-the-art, or emerging technology, scientific, or business expertise. Provides supporting information on cloud environments including, as appropriate, white papers, architectures, policy guidance, business process diagrams, etc. Supports a wide variety of technical, process, and/or business needs based on the specific requirements. Provides information on migration to cloud, IAAS, PAAS, and/or SAAS for impacted environments.

Minimum Experience:

2 (two) years of experience in experience in related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

Cloud Database Specialist I SIN 518210C Functional Responsibilities:

Acts as a project member in the design and installation of cloud database applications. Ensures appropriate linkages to existing databases and data processing systems in the cloud infrastructure. Ensures adequate security and recovery procedures are included in all database designs in the cloud.

Directs the training of user groups in the protocols involved in updating and accessing the database. Monitors database transactions to ensure correct usage of the database. Provides technical expertise on the database system to user and data processing personnel and other cloud resources.

Contract: 47QTCA21D00AT P a g e | 17 PA-0006, March 29, 2024

Experience:

experience in IT, databases, business administration or experience in IT, databases, business administration or related field.

Minimum Education:

Related Bachelor’s Degree

Associates Degree or Unrelated Bachelor’s Degree

No Degree Required

Cloud Database Specialist II Functional Responsibilities:

Acts as lead or senior resource in the design and installation of cloud database applications. Ensures appropriate linkages to existing databases and data processing systems in the cloud infrastructure. Ensures adequate security and recovery procedures are included in all database designs in the cloud. Directs the training of user groups in the protocols involved in updating and accessing the database. Monitors database transactions to ensure correct usage of the database. Provides technical expertise on the database system to user and data processing personnel and other cloud resources.

Minimum Experience:

experience in IT, database, business experience in IT, databases, business administration or related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

Cloud Database Specialist III Functional Responsibilities:

Develop and test logical and physical database designs for cloud environments. Review logical and physical designs of existing databases and perform tuning, in coordination with the senior database engineer, to ensure maximum operating efficiency for cloud systems. Perform data analysis, database design, development activities, and implementation, as directed, for databases and database conversions. Perform database-restructuring activities. Work with users and information systems development staff to determine data storage and access requirements for cloud environments.

Minimum Experience:

2 (two) years of experience in IT, databases, business experience in IT, databases, business experience in IT, databases, business

Contract: 47QTCA21D00AT P a g e | 18 PA-0006, March 29, 2024

Master’s Degree Bachelor’s Degree No Degree Required

Cloud Test/Quality Assurance Engineer II SIN 518210C Functional Responsibilities:

Provides execution of project Quality Assurance Plan and the implementation of procedures that conform to cloud project requirements. With oversight, responsible for activities involving quality assurance and compliance with applicable regulatory requirements for cloud environments. Provides independent assessment of how the cloud project's development and implementation process is compliant with the defined process and recommends methods to optimize the organization's process. May be responsible for all activities involving quality assurance and compliance with applicable regulatory requirements, especially cloud requirements. Conducts audits and reviews/analyzes data and documentation. Conducts audits and reviews/analyzes data and documentation. Develops and implements procedures and test plans for assuring quality in a system development environment which supports large databases and applications.

Minimum Experience:

experience in IT, testing or related experience in IT, testing or related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

Cloud Test/Quality Assurance Engineer III SIN 518210C Functional Responsibilities:

Provides execution of project Quality Assurance Plan and the implementation of procedures that conform to cloud project requirements. With oversight, responsible for activities involving quality assurance and compliance with applicable regulatory requirements for cloud environments. Provides independent assessment of how the cloud project's development and implementation process is compliant with the defined process and recommends methods to optimize the organization's process. May be responsible for all activities involving quality assurance and compliance with applicable regulatory requirements, especially cloud requirements. Conducts audits and reviews/analyzes data and documentation. Conducts audits and reviews/analyzes data and documentation. Develops and implements procedures and test plans for assuring quality in a system development environment which supports large databases and applications.

Contract: 47QTCA21D00AT P a g e | 19 PA-0006, March 29, 2024

Experience:

2 (two) years of experience in IT, experience in IT, experience in IT, SIN 54151S, IT Professional Services

IT Network Engineer I SIN 54151S Functional Responsibilities:

Implements, configures, maintains and supports of the entire network.

Provides administration, monitoring, documentation, security and integration of the company's network, as well as other related IT services.

Practical experience in asset deployment and management.

Minimum Experience:

1 (one) year of experience in IT, network engineering experience in IT, network engineering or related field.

Minimum Education:

Related Bachelor’s Degree

Associates Degree or Unrelated Bachelor’s Degree

No Degree Required

IT Network Engineer II SIN 54151S Functional Responsibilities:

Implements, configures, maintains and supports of the entire network.

Provides administration, monitoring, documentation, security and integration of the company's network, as well as other related IT services.

Practical experience in asset deployment and management.

Minimum Experience:

experience in IT, experience in IT, systems architecture or related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

IT Network Engineer III SIN 54151S Functional Responsibilities:

Implements, configures, maintains and supports of the entire network.

Provides administration, monitoring, documentation, security and integration of the company's network, as well as other related IT services.

Practical experience in asset deployment and management.

Minimum Experience:

Contract: 47QTCA21D00AT P a g e | 20 PA-0006, March 29, 2024 network network engineering or related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

IT Application Developer I SIN 54151S Functional Responsibilities:

Perform development, design, coding, testing and/or documentation related to the creation or modification of IT software systems, scripts, and applications. Formulates and develops IT systems or subsystems or cloud architecture, requirements and design documents. Performs IT software algorithm development, design, coding, testing and documentation of application and system work. Proficient in most -- if not all -- major scripting languages. Understanding of back-end system integrations with major cloud platforms, DevOps practices, as well as CI/CD tools.

Minimum Experience:

experience in IT, coding or related experience in IT, Related Bachelor’s Degree

Associates Degree or Unrelated Bachelor’s Degree

No Degree Required

IT Application Developer II SIN 54151S Functional Responsibilities:

Perform development, design, coding, testing and/or documentation related to the creation or modification of IT software systems, scripts, and applications. Formulates and develops IT systems or subsystems or cloud architecture, requirements and design documents. Performs IT software algorithm development, design, coding, testing and documentation of application and system work. Proficient in most -- if not all -- major scripting languages. Understanding of back-end system integrations with major cloud platforms, DevOps practices, as well as CI/CD tools.

Minimum Experience:

experience in IT, experience in IT, coding or related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

IT Application Developer III SIN 54151S Functional Responsibilities:

Perform development, design, coding, testing and/or documentation related to the creation or modification of IT software systems, scripts, and

Contract: 47QTCA21D00AT P a g e | 21 PA-0006, March 29, 2024 applications. Formulates and develops IT systems or subsystems or cloud architecture, requirements and design documents. Performs IT software algorithm development, design, coding, testing and documentation of application and system work. Proficient in most -- if not all -- major scripting languages. Understanding of back-end system integrations with major cloud platforms, DevOps practices, as well as CI/CD tools.

Minimum Experience:

2 (two) years of experience in IT, experience in IT, experience in IT, coding or related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

IT Program Manager I SIN 54151S Functional Responsibilities:

Consults with the client to ensure conformity to project and contractual obligations for, but not limited to, IT projects/initiatives. Familiar with all phases of the systems development life cycle (i.e., identification, design, development, implementation, & maintenance of automated systems.)

Oversees the analysis, design and development of new IT systems and system enhancements. Approves documentation standards, system specifications, feasibility and justification reports, and policy recommendations. Oversees the development and installation of techniques and procedures to implement policy decisions with regard to organizational structures, program evaluation and productivity improvements. Establishes and maintains technical and financial reports in order to show progress of IT projects to management and customers.

Organizes and assigns responsibilities to subordinates and oversees the successful completion of all assigned IT tasks. Ensures the development, maintenance and implementation of Program Management Plans and Technical Specifications Plan; documents that guide the performance of all functional and technical activities performed. Ensures that maximum service is obtained from all operations through efficient use of personnel and equipment. Simultaneously plans and manages diverse and highly technical IT projects. Responsible for leading and performing IT training of line personnel on the project approach, techniques, software, hardware, etc.

Minimum Experience:

experience in IT, project experience in IT, project

Contract: 47QTCA21D00AT P a g e | 22 PA-0006, March 29, 2024

Education:

Related Bachelor’s Degree

Associates Degree or Unrelated Bachelor’s Degree

No Degree Required

IT Project Manager I SIN 54151S Functional Responsibilities:

Serves as point of contact with client on IT project activities. Ensures all required resources including personnel, system operations, IT infrastructure, and facilities are available and managed for IT project success. Responsible for the effective management of funds and personnel and is accountable for quality and timeliness of delivery as well as IT project financials. Employs vendor and contract negotiation skills.

Minimum Experience:

experience in IT, project management, or experience in IT, project management, or related field.

Minimum Education:

Related Bachelor’s Degree

Associates Degree or Unrelated Bachelor’s Degree

No Degree Required

IT Project Manager II SIN 54151S Functional Responsibilities:

Serves as point of contact with client on IT project activities. Ensures all required resources including personnel, system operations, IT infrastructure, and facilities are available and managed for IT project success. Responsible for the effective management of funds and personnel and is accountable for quality and timeliness of delivery as well as IT project financials. Employs vendor and contract negotiation skills.

Minimum Experience:

experience in IT, project experience in IT, project management, or related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

IT Project Manager III SIN 54151S Functional Responsibilities:

Serves as point of contact with client on IT project activities. Ensures all required resources including personnel, system operations, IT infrastructure, and facilities are available and managed for IT project success. Responsible for the effective management of funds and personnel and is accountable for quality and timeliness of delivery as well as IT project financials. Employs vendor and contract negotiation skills.

Contract: 47QTCA21D00AT P a g e | 23 PA-0006, March 29, 2024

Experience:

2 (two) years of experience in IT, project experience in IT, project experience in IT, project management, or related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

IT SME I SIN 54151S

Functional Responsibilities:

Provides unique and/or in-depth technical, business or process expertise and/or analyses within IT subject-matter areas requiring leading-edge, state-of-the-art, or emerging technology, scientific, or business expertise.

Provides supporting information including, as appropriate, white papers, architectures, policy guidance, business process diagrams, etc. Supports a wide variety of IT technical, process, and/or business needs based on the specific requirements.

Minimum Experience:

experience in related field.

Minimum Education:

Related Bachelor’s Degree

Associates Degree or Unrelated Bachelor’s Degree

No Degree Required

IT Test/Quality Assurance Engineer I SIN 54151S Functional Responsibilities:

Provides input for the IT project Quality Assurance Plan and the implementation of procedures that conforms to IT project requirements.

With oversight responsible for activities involving quality assurance and compliance with applicable regulatory requirements. Conducts audits and reviews/analyzes data and documentation. Develops and implements procedures and test plans for assuring quality in an IT system development environment that supports large databases and applications. Experience in project or quality review and assessment.

Minimum Experience:

experience in IT, experience in IT, testing or related field.

Minimum Education:

Related Bachelor’s Degree

Associates Degree or Unrelated Bachelor’s Degree

No Degree Required

IT Technical Writer I SIN 54151S Functional Responsibilities:

Responsible for coordinating the display of graphics and the production of the document. Knowledgeable of commonly used concepts, practices, Contract: 47QTCA21D00AT P a g e | 24 PA-0006, March 29, 2024 and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.

Works under immediate supervision; typically reports to a supervisor or manager. Experience developing and providing technical and end-user documents on technical services, computer hardware and application software.

Minimum Experience:

experience in business administration, journalism, IT or experience in business administration, journalism, IT or related field.

Minimum Education:

Related Bachelor’s Degree

Associates Degree or Unrelated Bachelor’s Degree

No Degree Required

IT Technical Writer II SIN 54151S Functional Responsibilities:

Writes a variety of technical IT articles, reports, brochures, and/or manuals for documentation for a wide range of uses. Responsible for coordinating the display of graphics and the production of the document.

Knowledgeable of commonly used concepts, practices, and procedures within a particular IT field. Relies on instructions and pre-established guidelines to perform the functions of the job.

Minimum Experience:

experience in business administration, experience in business administration, journalism, IT or related field.

Minimum Education:

Master’s Degree Bachelor’s Degree No Degree Required

IT Technical Writer III SIN 54151S Functional Responsibilities:

Writes a variety of technical IT articles, reports, brochures, and/or manuals for documentation for a wide range of uses. Responsible for coordinating the display of graphics and the production of the document.

Knowledgeable of commonly used concepts, practices, and procedures within a particular IT field. Oversees staff developing technical IT documents and workflows. Experienced in developing and providing technical and end-user documents on IT services, computer hardware and IT application software.

Contract: 47QTCA21D00AT P a g e | 25 PA-0006, March 29, 2024

Experience:

2 (two) years of experience in business administration, experience in business administration, experience in business administration, Contract: 47QTCA21D00AT P a g e | 26 PA-0006, March 29, 2024

4. Approved Pricing SIN 518210C, Cloud and Cloud-related IT Professional Services

Cloud-related IT Service

6/7/2023 – 6/6/2024 Pricing w/IFF

6/7/2024– 6/6/2025 Pricing w/IFF

6/7/2025 – 6/6/2026 Pricing w/IFF

Cloud Solution Architect I $134.63 $137.73 $140.90 Cloud Solution Architect II $157.29 $160.90 $164.61 Cloud Solution Architect III $180.89 $185.05 $189.31 Cloud Systems Administrator I $111.85 $114.43 $117.06 Cloud Systems Administrator II $125.71 $128.60 $131.56 Cloud Systems Administrator III $148.10 $151.51 $154.99 Cloud Analyst I $103.35 $105.73 $108.16 Cloud Analyst II $119.75 $122.50 $125.32 Cloud Analyst III $133.91 $136.99 $140.14 Cloud Engineer I $117.59 $120.30 $123.06 Cloud Engineer II $139.48 $142.69 $145.97 Cloud Engineer III $177.17 $181.25 $185.41 Cloud Security/Information Assurance Engineer I $105.21 $107.63 $110.10 Cloud Security/Information Assurance Engineer II $147.76 $151.16 $154.64 Cloud Security/Information Assurance Engineer III $197.72 $202.27 $206.92 Cloud Information/ Automation Engineer I $117.94 $120.65 $123.43 Cloud Information/ Automation Engineer II $136.61 $139.75 $142.96 Cloud Information/ Automation Engineer III $172.07 $176.02 $180.07 Cloud Program Manager II $278.82 $285.23 $291.79 Cloud Program Manager III $305.88 $312.92 $320.11 Cloud SME II $225.36 $230.55 $235.85 Cloud SME III $253.38 $259.21 $265.17 Cloud Database Specialist I $111.29 $113.85 $116.47 Cloud Database Specialist II $156.22 $159.82 $163.49 Cloud Database Specialist III $187.08 $191.38 $195.79 Cloud Test/Quality Assurance Engineer II $124.57 $127.43 $130.36 Cloud Test/Quality Assurance Engineer III $135.76 $138.88 $142.07

Contract: 47QTCA21D00AT P a g e | 27 PA-0006, March 29, 2024

SIN 54151S, IT Professional Services

IT Service

6/7/2023 – 6/6/2024 Pricing w/IFF

6/7/2024– 6/6/2025 Pricing w/IFF

6/7/2025 – 6/6/2026 Pricing w/IFF

IT Network Engineer I $109.88 $112.41 $114.99 IT Network Engineer II $123.52 $126.37 $129.27 IT Network Engineer III $172.75 $176.72 $180.79 IT Application Developer I $107.71 $110.19 $112.72 IT Application Developer II $133.57 $136.64 $139.78 IT Application Developer III $158.20 $161.84 $165.56 IT Program Manager I $251.75 $257.54 $263.47 IT Project Manager I $166.87 $170.71 $174.63 IT Project Manager II $193.93 $198.39 $202.96 IT Project Manager III $218.78 $223.81 $228.96

IT SME I $163.47 $167.23 $171.08

IT Test/Quality Assurance Engineer I $107.91 $110.39 $112.93 IT Technical Writer I $82.05 $83.94 $85.87 IT Technical Writer II $99.99 $102.29 $104.64 IT Technical Writer III $116.65 $119.33 $122.08