MAS - Scansource Inc. - 47QTCA21D00A8
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- Attached to
- Federal Supply Schedule 47QTCA21D00A8 Federal contract IDV
- Contract number
- 47QTCA21D00A8
- Issued by
- GSA Federal Acquisition Service
About this file
This is a federal supply schedule contract for information technology products and services awarded to ScanSource, Inc. The contract was awarded on May 27, 2021 for a five year period through May 26, 2026.
Under the contract, ScanSource is authorized to provide a range of IT solutions including hardware, software, and maintenance services. Key offerings include multifactor authentication solutions from Duo Security with special item numbers for equipment, software licenses, and maintenance. The contract identifies four ScanSource dealers authorized to sell against the schedule. Pricing is available through GSA Advantage and includes terms for ordering, delivery, warranties, and invoicing consistent with FSS requirements.
Scansource, Inc. Pricelist and/or Vendor Terms and Conditions for 47QTCA21D00A8, a Federal Supply Schedule awarded to Scansource, Inc., under Multiple Award Schedule (MAS)
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GENERAL SERVICES ADMINISTRATION
Federal Acquisition Service Authorized Federal Supply Schedule FSS Price List
On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.
FSC GrouP: Information Technology Contract Number: 47QTCA21D00A8
Contract Period: May 27, 2021 to May 26, 2026
ScanSource, Inc.
6 Logue Court Greenville, SC 29615 800-944-2432 www.scansource.com
Contract Administration Source: Brian Ricca – gsaquotes@scansource.com
Business Size: Large Business
Valid through Modification PS-0110, awarded September 4, 2025
For more information on ordering, go to the following website: https://www.gsa.gov/schedules
Prices Shown Herein are Net (discount deducted)
Table of Contents
Section
Customer Information
Terms and Conditions Applicable to Purchase of General Purpose Commercial Information Technology Equipment (SIN 33411)
Terms and Conditions Applicable to Maintenance, Repair Service and Repair Parts/Spare Parts for Government-Owned General Purpose information Technology Equipment (After Expiration of Warranty Provisions and/or when Required Service is not Covered by Warranty Provisions) (SIN 811212)
Terms and Conditions Applicable to Software Licenses and Software Maintenance as a Product (SIN 511210)
Cisco Duo Agreement
Authorized Dealers
CUSTOMER INFORMATION
1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)
| SIN |
| Recovery |
| SIN Description |
| 33411 |
| 33411STLOC |
33411RC
Purchase of New Equipment
| 811212 |
| 811212STLOC |
811212RC
Equipment Maintenance
| 511210 |
| 511210STLOC |
511210RC
Software Licenses
| OLM |
| OLMSTLOC |
OLMRC
Order Level Materials
1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN:
See GSA Advantage!
1C. LAOR CATEGORY DESCRIPTIONS
Not Offered
2. MAXIMUM ORDER: $500,000 per order per SIN – OLM $250,000
3. MINIMUM ORDER: $100
4. GEOGRAPHIC COVERAGE: The Geographic Scope of Contract will be domestic delivery.
Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.
5. POINT OF PRODUCTION: See GSA Advantage!
6. DISCOUNT FROM LIST PRICES: Government Net Prices (Discounts already Deducted)
7. QUANTITY DISCOUNT(S): NONE
8. PROMPT PAYMENT TERMS: Net 30 Days
9. FOREIGN ITEMS: None
| 10A. | TIME OF DELIVERY: SINs 33411, 511210: 30 Days | |
| SINs 811212 and OLM: As Negotiated |
10B. EXPEDITED DELIVERY: Items available for expedited delivery will be negotiated on task order.
10C. OVERNIGHT AND 2-DAY DELIVERY: Please contact ScanSource for more information.
10D. URGENT REQUIREMENTS: Please contact ScanSource for more information.
11. F.O.B. POINT: Destination
12A. ORDERING ADDRESS
ScanSource, Inc.
6 Logue Court Greenville, SC 29615
12b. ORDERING PROCEDURES: See Federal Acquisition Regulation (FAR) 8.405-3
13. PAYMENT ADDRESS
ScanSource, Inc.
6 Logue Court Greenville, SC 29615
14. WARRANTY PROVISION: Not Applicable
15. EXPORT PACKING CHARGES, IF APPLICABLE: Not Applicable
16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE AND REPAIR: Not Applicable
17. TERMS AND CONDITIONS OF INSTALLATION: Not Applicable
18. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY DISCOUNTS FROM LIST: Not Applicable
19. LIST OF SERVICE AND DISTRIBUTION POINTS: Not Applicable
20. LIST OF PARTICIPATING DEALERS: See Pricelist
21. PRVENTIVE MAINTENANCE: Not Applicable
22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): Not Applicable
22b. Section 508 Compliance for EIT: Not Applicable
23. UEI Number: JTSKFW2P5NX9
24. NOTIFICATION REGARDING REGISTRATION IN CENTRAL CONTRACTOR REGISTRATION (CCR) DATABASE: Registered in SAM database.
Cisco End User License Agreement Section 1. Scope and Applicability
This End User License Agreement (“EULA”) between You and Cisco covers Your use of the Software and Cloud Services (“Cisco Technology”). This document also incorporates any Product Specific Terms attached hereto that may apply to the Cisco Technology You acquire. Definitions of capitalized terms are in Section 13 (Definitions).
You agree to be bound by the terms of this EULA through (a) Your execution of a purchase order under GSA Schedule Contracts incorporating this EULA; or (b) Your express agreement to this EULA.
If You do not have authority to enter into this EULA or You do not agree with its terms, do not use the Cisco Technology. You may request a refund for the Software within 30 days of Your initial purchase provided You return the Software to the Approved Source and disable or uninstall it. This paragraph does not apply where You have expressly agreed to end user license terms with Cisco as part of a transaction with an Approved Source.
Section 2. Using Cisco Technology
2.1. License and Right to Use. Cisco grants You a non-exclusive, non-transferable (except with respect to Software as permitted under the Cisco Software Transfer and Re-Use Policyattached hereto: (a) license to use the Software; and (b) right to use the Cloud Services, both as acquired from an Approved Source, for Your direct benefit during the Usage Term and as set out in Your Entitlement and this EULA (collectively, the “Usage Rights”).
2.2. Use by Third Parties. You may permit Authorized Third Parties to exercise the Usage Rights on Your behalf, provided that You are responsible for (a) ensuring that such Authorized Third Parties comply with this EULA and (b) any breach of this EULA by such Authorized Third Parties.
2.3. Beta and Trial Use. If Cisco grants You Usage Rights in the applicable Cisco Technology on a trial, evaluation, beta or other free-of-charge basis (“Evaluation Software and Services”), You may only use the Evaluation Software and Services on a temporary basis for the period limited by the license key or specified by Cisco in writing. If there is no period identified, such use is limited to 30 days after the Evaluation Software and Services are made available to You. If You fail to stop using and/or return the Evaluation Software and Services or the equipment on which it is authorized for use by the end of the trial period, You may be invoiced for its list price and agree to pay such invoice. Cisco, in its discretion, may stop providing the Evaluation Software and Services at any time, at which point You will no longer have access to any related data, information, and files and must immediately cease using the Cisco Technology. The Evaluation Software and Services may not have been subject to Cisco’s usual testing and quality assurance processes and may contain bugs, errors, or other issues. Except where agreed to in writing by Cisco, You will not put Evaluation Software and Services into production use. Cisco provides Evaluation Software and Services “AS-IS” without support or any express or implied warranty or indemnity for any problems or issues, and Cisco will not have any liability relating to Your use of the Evaluation Software and Services.
2.4. Upgrades or Additional Copies of Software. You may only use Upgrades or additional copies of the Software beyond Your license Entitlement if You have (a) acquired such rights under a support agreement covering the applicable Software; or (b) You have purchased the right to use Upgrades or additional copies separately.
2.5. Interoperability of Software. If required by law and upon Your request, Cisco will provide You with the information needed to achieve interoperability between the Software and another independently created program, provided You agree to any additional terms reasonably required by Cisco. You will treat such information as Confidential Information.
2.6. Subscription Renewal. Usage Rights in Cisco Technology acquired on a subscription basis may be renewed for the renewal period indicated on the order You or Your Cisco Partner placed with Cisco by executing a new purchase order (“Renewal Term”). Your Approved Source will notify You reasonably in advance of any Renewal Term if there are fee changes in accordance with the then current GSA Schedule Contract Pricelist. The new fees will apply for the upcoming Renewal Term unless You or Your Cisco Partner promptly notify Cisco in writing, before the renewal date, that You do not accept the fee changes. In that case, Your subscription will terminate at the end of the current Usage Term.
Section 3. Additional Conditions of Use
3.1. Cisco Technology Generally. Unless expressly agreed by Cisco, You may not (a) transfer, sell, sublicense, monetize or make the functionality of any Cisco Technology available to any third party; (b) use the Software on second hand or refurbished Cisco equipment not authorized by Cisco, or use Software that is licensed for a specific device on a different device (except as permitted under Cisco’s Software License Portability Policyattached hereto;
(c) remove, modify, or conceal any product identification, copyright, proprietary, intellectual property notices or other marks; (d) reverse engineer, decompile, decrypt, disassemble, modify, or make derivative works of the Cisco Technology; or (e) use Cisco Content other than as part of Your permitted use of the Cisco Technology.
3.2. Cloud Services. You will not intentionally (a) interfere with other customers’ access to, or use of, the Cloud Service, or with its security; (b) facilitate the attack or disruption of the Cloud Service, including a denial of service attack, unauthorized access, penetration testing, crawling, or distribution of malware (including viruses, trojan horses, worms, time bombs, spyware, adware, and cancelbots); (c) cause an unusual spike or increase in Your use of the Cloud Service that negatively impacts the Cloud Service’s operation; or (d) submit any information that is not contemplated in the applicable Documentation.
3.3. Evolving Cisco Technology. Cisco may: (a) enhance or refine a Cloud Service, although in doing so, Cisco will not materially reduce the core functionality of that Cloud Service, except as contemplated in this Section; and (b) perform scheduled maintenance of the infrastructure and software used to provide a Cloud Service, during which time You may experience some disruption to that Cloud Service. Whenever reasonably practicable, Cisco will provide You with advance notice of such maintenance. You acknowledge that, from time to time, Cisco may need to perform emergency maintenance without providing You advance notice, during which time Cisco may temporarily suspend Your access to, and use of, the Cloud Service.
Cisco may end the life of Cisco Technology, including component functionality (“EOL”), by providing written notice on Cisco.com. If You or Your Cisco Partner prepaid a fee for Your use of the Cisco Technology that becomes EOL before the expiration of Your then-current Usage Term, Cisco will use commercially reasonable efforts to transition You to a substantially similar Cisco Technology. If Cisco does not have substantially similar Cisco Technology, then Cisco will credit You or Your Cisco Partner any unused portion of the prepaid fee for the Cisco Technology that has been declared EOL (“EOL Credit”). The EOL Credit will be calculated from the last date the applicable Cisco Technology is available to the last date of the applicable Usage Term. Such credit can be applied towards the future purchase of Cisco products.
3.4. Protecting Account Access. You will keep all account information up to date, use reasonable means to protect Your account information, passwords and other login credentials, and promptly notify Cisco of any known or suspected unauthorized use of or access to Your account.
3.5. Use with Third-Party Products. If You use the Cisco Technology together with third-party products, such use is at Your risk. You are responsible for complying with any third-party provider terms, including its privacy policy. Cisco does not provide support or guarantee ongoing integration support for products that are not a native part of the Cisco Technology.
3.6. Open Source Software. Open source software not owned by Cisco is subject to separate license terms as set out at www.cisco.com/go/opensource. The applicable open source software licenses will not materially or adversely affect Your ability to exercise Usage Rights in applicable Cisco Technology.
Section 4. Fees
To the extent permitted by law, including, but not limited to, the GSA Schedule Contract and the Federal Acquisition Regulation, orders for the Cisco Technology are non-cancellable. Fees for Your use of Cisco Technology are set out in Your purchase terms with Your Approved Source. If You use Cisco Technology beyond Your Entitlement (“Overage”), the Approved Source may invoice You, and You agree to pay, for such Overage.
Section 5. Confidential Information and Use of Data
5.1. Confidentiality. Recipient will hold in confidence and use no less than reasonable care to avoid disclosure of any Confidential Information to any third party, except for its employees, affiliates, and contractors who have a need to know (“Permitted Recipients”). Recipient: (a) must ensure that its Permitted Recipients are subject to confidentiality obligations no less restrictive than the Recipient’s obligations under this EULA, and (b) is liable for any breach of this Section by its Permitted Recipients. Such nondisclosure obligations will not apply to information that: (i) is known by Recipient without confidentiality obligations; (ii) is or has become public knowledge through no fault of Recipient; or (iii) is independently developed by Recipient. Recipient may disclose Discloser’s Confidential Information if required under a regulation, law or court order provided that Recipient provides prior notice to Discloser (to the extent legally permissible) and reasonably cooperates, at Discloser’s expense, regarding protective actions pursued by Discloser. Upon the reasonable request of Discloser, Recipient will either return, delete or destroy all Confidential Information of Discloser and certify the same.
5.2. How We Use Data. Cisco will access, process and use data in connection with Your use of the Cisco Technology in accordance with applicable privacy and data protection laws. For further detail, please visit Cisco’s Security and Trust Center found here: https://www.cisco.com/c/en/us/about/trust-center/systems-information.html
5.3. Notice and Consent. To the extent Your use of the Cisco Technology requires it, You are responsible for providing notice to, and obtaining consents from, individuals regarding the collection, processing, transfer and storage of their data through Your use of the Cisco Technology.
Section 6. Ownership
Except where agreed in writing, nothing in this EULA transfers ownership in, or grants any license to, any intellectual property rights. You retain any ownership of Your content and Cisco retains ownership of the Cisco Technology and Cisco Content. Cisco may use any feedback You provide in connection with Your use of the Cisco Technology as part of its business operations. Cisco acknowledges that the ability to use this Agreement and any Feedback provided as a result of this Agreement in advertising is limited by GSAR 552.203-71.
Section 7. Indemnification
7.1. Claims. Cisco will have the right to intervene to defend any third-party claim against You that Your valid use of Cisco Technology under Your Entitlement infringes a third party's patent, copyright or registered trademark (the “IP Claim”). Nothing contained herein shall be construed in derogation of the U.S. Department of Justice’s right to defend any claim or action brought against the U.S., pursuant to its jurisdictional statute 28 U.S.C. §516. Cisco will indemnify You against the final judgment entered by a court of competent jurisdiction or any settlements arising out of an IP Claim, provided that You: (a) promptly notify Cisco in writing of the IP Claim; (b) fully cooperate with Cisco in the defense of the IP Claim; and (c) grant Cisco the right to control the defense and settlement of the IP Claim, and any subsequent appeal. Cisco will have no obligation to reimburse You for attorney fees and costs incurred prior to Cisco's receipt of notification of the IP Claim. You, at Your own expense, may retain Your own legal representation.
7.2. Additional Remedies. If an IP Claim is made and prevents Your exercise of the Usage Rights, Cisco will either procure for You the right to continue using the Cisco Technology or replace or modify the Cisco Technology with functionality that is at least equivalent. Only if Cisco determines that these alternatives are not reasonably available, Cisco may terminate Your Usage Rights granted under this EULA upon written notice to You and will refund You a prorated portion of the fee You paid for the Cisco Technology for the remainder of the unexpired Usage Term.
7.3. Exclusions. Cisco has no obligation with respect to any IP Claim based on: (a) compliance with any designs, specifications, or requirements You provide or a third party provides on Your behalf; (b) Your modification of any Cisco Technology or modification by a third party; (c) the amount or duration of use made of the Cisco Technology, revenue You earned, or services You offered; (d) combination, operation, or use of Cisco Technology with non- Cisco products, software or business processes; (e) Your failure to modify or replace Cisco Technology as required by Cisco; or (f) any Cisco Technology provided on a no charge, beta or evaluation basis.
7.4. This Section Section 7 states Cisco’s entire obligation and Your exclusive remedy regarding any IP Claims against You.
Section 8. Warranties and Representations
8.1. Performance. Cisco warrants that: (a) for a period of 90 days from the Delivery Date or longer as stated in Documentation, or on www.cisco.com/go/warranty, the Software substantially complies with the Documentation; and (b) during the Usage Term, it provides the Cloud Services with commercially reasonable skill and care in accordance with the Documentation and Product Specific Terms.
8.2. Malicious Code. Cisco will use commercially reasonable efforts to deliver the Cisco Technology free of Malicious Code.
8.3. Qualifications. Sections 8.1 and 8.2 do not apply if the Cisco Technology or the equipment on which it is authorized for use: (a) has been altered, except by Cisco or its authorized representative; (b) has been subjected to abnormal physical conditions, accident or negligence, or installation or use inconsistent with this EULA or Cisco’s instructions; (c) is acquired on a no charge, beta or evaluation basis; (d) is not a Cisco-branded product or service; or (e) has not been provided by an Approved Source. Upon Your prompt written notification to the Approved Source during the warranty period of Cisco’s breach of this Section 8, Your sole and exclusive remedy (unless otherwise required by applicable law) is, at Cisco’s option, either (i) repair or replacement of the applicable Cisco Technology or (ii) a refund of the (a) license fees paid or due for the non-conforming Software, or (b) the fees paid for the period in which the Cloud Service did not comply, excluding any amounts paid under a service level agreement/objective, if applicable.
Where Cisco provides a refund of license fees paid for Software, You must return or destroy all copies of the applicable Software. Except as expressly stated in this Section, to the extent allowed by applicable law, Cisco expressly disclaims all warranties and conditions of any kind, express or implied, including without limitation any warranty, condition or other implied term as to merchantability, fitness for a particular purpose or non- infringement, or that the Cisco Technology will be secure, uninterrupted or error free. If You are a consumer, You may have legal rights in Your country of residence that prohibit the limitations set out in this Section from applying to You, and, where prohibited, they will not apply.
Section 9. Liability
Neither party will be liable for indirect, incidental, exemplary, special or consequential damages; loss or corruption of data or interruption or loss of business; or loss of revenues, profits, goodwill or anticipated sales or savings. The maximum aggregate liability of each party under this EULA is limited to (a) for claims solely arising from Software licensed on a perpetual basis, the fees received by Cisco for that Software; or (b) for all other claims, the fees received by Cisco for the applicable Cisco Technology.
These limitations of liability do not apply to liability arising from (a) Your failure to pay all amounts due; or (b) Your breach of Sections 2.1 (License and Right to Use), 3.1 (Cisco Technology Generally), 3.2 (Cloud Services) or 12.8 (Export). This limitation of liability applies whether the claims are in warranty, contract, tort, infringement, or otherwise, even if either party has been advised of the possibility of such damages. Nothing in this EULA limits or excludes any liability that cannot be limited or excluded under applicable law. This limitation of liability is cumulative and not per incident. The foregoing limitation of liability shall not apply to (1) personal injury or death resulting from Licensor’s negligence; (2) for fraud; or (3) for any other matter for which liability cannot be excluded by law.
Section 10. Termination and Suspension
10.1. Suspension. Cisco may immediately temporarily suspend Your Usage Rights if You breach Sections 3.2 (Cloud Services).
10.2. Termination. When the End User is an instrumentality of the U.S., recourse against the United States for any alleged breach of this Agreement must be brought as a dispute under the contract Disputes Clause (Contract Disputes Act). During any dispute under the Disputes Clause, Cisco shall proceed diligently with performance of this Agreement, pending final resolution of any request for relief, claim, appeal, or action arising under the Agreement, and comply with any decision of the Contracting Officer. Upon termination of the EULA, You must stop using the Cisco Technology and destroy any copies of Software and Confidential Information within Your control. If this EULA is terminated, Cisco will refund You or Your Approved Source, the prorated portion of fees You have prepaid for the Usage Rights beyond the date of termination. Upon Cisco’s termination of this EULA for Your material breach, You will pay Cisco or the Approved Source any unpaid fees through to the end of the then-current Usage Term. If You continue to use or access any Cisco Technology after termination, Cisco or the Approved Source may invoice You, and You agree to pay, for such continued use.
Section 11. Verification
During the Usage Term and for a period of 12 months after its expiry or termination, You will take reasonable steps to maintain complete and accurate records of Your use of the Cisco Technology sufficient to verify compliance with this EULA (“Verification Records”). Upon reasonable advance notice, and no more than once per 12 month period, You will, within 30 days from Cisco’s notice, allow Cisco and its auditors access to the Verification Records and any applicable books, systems (including Cisco product(s) or other equipment), and accounts during Your normal business hours. If the verification process discloses underpayment of fees: (a) You will pay such fees; and (b) Reserved
Section 12. General Provisions
12.1. Survival. Sections 4, 5, 6, 8, 9, 10, 11 and 12 survive termination or expiration of this EULA.
12.2. Third-Party Beneficiaries. This EULA does not grant any right or cause of action to any third party.
12.3. Assignment and Subcontracting. Except as set out below, neither party may assign or novate this EULA in whole or in part without the other party’s express written consent. Cisco may (a)reserved; or (b) subcontract any performance associated with the Cisco Technology to third parties, provided that such subcontract does not relieve Cisco of any of its obligations under this EULA.
12.4. U.S. Government End Users. The Software, Cloud Services and Documentation are deemed to be “commercial computer software” and “commercial computer software documentation” pursuant to FAR 12.212. All U.S. Government end users acquire the Software, Cloud Services and Documentation with only those rights set forth in this EULA. Any provisions that are inconsistent with federal procurement regulations are not enforceable against the U.S. Government.
12.5. Cisco Partner Transactions. If You purchase Cisco Technology from a Cisco Partner, the terms of this EULA apply to Your use of that Cisco Technology and prevail over any inconsistent provisions in Your agreement with the Cisco Partner.
12.6. Modifications to the EULA. Cisco may change the non-material terms and conditions of this EULA or any of its components by updating this EULA on Cisco.com. Non-material Changes to the EULA apply to any Entitlements acquired or renewed after the date of modification. Any material updates to this EULA shall be presented to Ordering Activity for review and will not be effective unless and until both parties sign a written agreement updating these terms
12.7. Compliance with Laws. Each party will comply with all laws and regulations applicable to their respective obligations under this EULA. Cisco may restrict the availability of the Cisco Technology in any particular location or modify or discontinue features to comply with applicable laws and regulations.
If You use the Cisco Technology in a location with local laws requiring a designated entity to be responsible for collection of data about individual end users and transfer of data outside of that jurisdiction (e.g. Russia and China), You acknowledge that You are the entity responsible for complying with such laws.
12.8. Export. Cisco’s Software, Cloud Services, products, technology and services (collectively the “Cisco Products”) are subject to U.S. and local export control and sanctions laws. You acknowledge and agree to the applicability of and Your compliance with those laws, and You will not receive, use, transfer, export or re-export any Cisco Products in a way that would cause Cisco to violate those laws. You also agree to obtain any required licenses or authorizations.
12.9. Governing Law and Venue. This EULA, and any disputes arising from it, will be governed exclusively by the applicable governing law set forth herein and without regard to conflicts of laws rules or the United Nations Convention on the International Sale of Goods. For U.S. Federal Government customers, this EULA will be controlled and construed under the laws of the United States of America.
12.10. Notice. Any notice delivered by Cisco to You under this EULA will be delivered via email, regular mail or postings on Cisco.com. Notices to Cisco should be sent to Cisco Systems, Office of General Counsel, 170 Tasman Drive, San Jose, CA 95134 unless this EULA, applicable Product Specific Terms or an order specifically allows other means of notice.
12.11. Force Majeure. Except for payment obligations,excusable delays shall be governed by FAR 52.212-4(f).
12.12. No Waiver. Failure by either party to enforce any right under this EULA will not waive that right.
12.13. Severability. If any portion of this EULA is not enforceable, it will not affect any other terms.
12.14. Entire agreement. This EULA is the complete agreement between the parties with respect to the subject matter of this EULA and supersedes all prior or contemporaneous communications, understandings or agreements (whether written or oral).
12.15. Translations. Cisco may provide local language translations of this EULA in some locations. You agree that those translations are provided for informational purposes only and if there is any inconsistency, the English version of this EULA will prevail.
12.16. Order of Precedence. If there is any conflict between this EULA and any Product Specific Terms expressly referenced in this EULA, the order of precedence is: (a) such Product Specific Terms; (b) this EULA (excluding the Product Specific Terms and any Cisco policies); then (c) any applicable Cisco policy expressly referenced in this EULA.
Section 13. Definitions
“Affiliate” means any corporation or company that directly or indirectly controls, or is controlled by, or is under common control with the relevant party, where “control” means to: (a) own more than 50% of the relevant party; or (b) be able to direct the affairs of the relevant party through any lawful means (e.g., a contract that allows control).
“Approved Source” means Cisco or a Cisco Partner.
“Authorized Third Parties” means Your Users, Your Affiliates, Your third-party service providers, and each of their respective Users permitted to access and use the Cisco Technology on Your behalf as part of Your Entitlement.
“Cisco” “we” “our” or “us” means Cisco Systems, Inc. or its applicable Affiliate(s).
“Cisco Content” means any (a) content or data provided by Cisco to You as part of Your use of the Cisco Technology and (b) content or data that the Cisco Technology generates or derives in connection with Your use. Cisco Content includes geographic and domain information, rules, signatures, threat intelligence and data feeds and Cisco’s compilation of suspicious URLs.
“Cisco Partner” means a Cisco authorized reseller, distributor or systems integrator authorized by Cisco to sell Cisco Technology.
“Cloud Service” means the Cisco hosted software-as-a-service offering or other Cisco cloud-enabled feature described in the applicable Product Specific Terms. Cloud Service includes applicable Documentation and may also include Software.
“Confidential Information” means non-public proprietary information of the disclosing party (“Discloser”) obtained by the receiving party (“Recipient”) in connection with this EULA, which is (a) conspicuously marked as confidential or, if verbally disclosed, is summarized in writing to the Recipient within 14 days and marked as confidential; or (b) is information which by its nature should reasonably be considered confidential whether disclosed in writing or verbally.
“Delivery Date” means the date agreed in Your Entitlement, or where no date is agreed: (a) where Usage Rights in Software or Cloud Services are granted separately: (i) for Software, the earlier of the date Software is made available for download or installation, or the date that Cisco ships the tangible media containing the Software, and
(ii) for Cloud Services, the date on which the Cloud Service is made available for Your use; or (b) where Usage Rights in Software and Cloud Services are granted together, the earlier of the date Software is made available for download, or the date on which the Cloud Service is made available for Your use.
“Documentation” means the technical specifications and usage materials officially published by Cisco specifying the functionalities and capabilities of the applicable Cisco Technology.
“Entitlement” means the specific metrics, duration, and quantity of Cisco Technology that You commit to acquire from an Approved Source through individual acquisitions or Your participation in a Cisco buying program.
“Malicious Code” means code that is designed or intended to disable or impede the normal operation of, or provide unauthorized access to, networks, systems, Software or Cloud Services other than as intended by the Cisco Technology (for example, as part of some of Cisco’s security products).
“Product Specific Terms” means additional product related terms applicable to the Cisco Technology You acquire asattached hereto.
“Software” means the Cisco computer programs including Upgrades, firmware and applicable Documentation. “Upgrades” means all updates, upgrades, bug fixes, error corrections, enhancements and other modifications to the Software.
“Usage Term” means the period commencing on the Delivery Date and continuing until expiration or termination of the Entitlement, during which period You have the right to use the applicable Cisco Technology.
“User” means the individuals (including contractors or employees) permitted to access and use the Cisco Technology on Your behalf as part of Your Entitlement.
“You” means the Ordering Activity under GSA Schedule contracts identified in the Purchase Order, Statement of Work, or similar documentpurchasing the Cisco Technology.
Source:
Controlled Doc. # EDM-122989354 Last Modified: Fri November 06, 2020 CISCO PUBLIC INFORMATION, EULA.docx
Cisco Supplemental End User License Agreements Dear Customer, This Supplemental End User License Agreement (“SEULA”) contains additional terms and conditions for the Software product(s) set forth herein and licensed under the End User License Agreement (“EULA”) between the Ordering Activity under GSA Schedule contracts identified in the Purchase Order, Statement of Work, or similar document (“you”) and Cisco Systems, Inc. or its Affiliates (collectively, the “Agreement”). Please note that there may be terms in this SEULA that do not apply to you. Only those terms related to the specific Software product(s) you purchased apply to you. Except as otherwise set forth in this SEULA, capitalized terms will have the meanings as in the EULA. To the extent that there is a conflict between the EULA and this SEULA, this SEULA will take precedence.
By you placing an Order, you agree to comply with the terms of this SEULA.
CISCO CBR-8 AND CNBR ESSENTIALS AND ADVANCED SOFTWARE SUITES WITH SOFTWARE INNOVATION ACCESS
| . | 3 |
| TPAAS CONCURRENT MEETINGS | 6 |
| TPAAS NAMED USER | 7 |
| CISCO BANDWIDTH AND MANAGEMENT SUITE | 8 |
| CISCO CROSSWORK AUTOMATION SUITE | 11 |
| CISCO CROSSWORK NETWORK CONTROLLER | 13 |
| CISCO CROSSWORK OPTIMIZATION ENGINE | 15 |
| CISCO CROSSWORK SITUATION MANAGER | 16 |
| CISCO EVOLVED PROGRAMMABLE NETWORK MANAGER | 17 |
| CISCO MANAGED SERVICES ACCELERATOR SOLUTION | 20 |
| CISCO NETWORK SERVICES ORCHESTRATOR (NSO) | 24 |
| CISCO PRIME CENTRAL | 27 |
| CISCO PRIME NETWORK | 29 |
| CISCO PRIME NETWORK REGISTRAR WITH SOFTWARE INNOVATION ACCESS | 31 |
| CISCO VIRTUAL TOPOGRAPHY SYSTEM | 33 |
| CISCO WEBEX MEETING SERVER | 34 |
| HCS CONTACT CENTER | 36 |
| CISCO NETWORK ASSURANCE ENGINE | 37 |
| CISCO KINETIC - EDGE & FOG PROCESSING MODULE | 38 |
| CISCO KINETIC FOR CITIES – ON PREMISES | 39 |
| 4G LTE SOFTWARE AND ASSOCIATED 2G/3G SOFTWARE WITH SOFTWARE INNOVATION ACCESS SUBSCRIPTION4G LTE | 41 |
| CISCO ULTRA CLOUD CORE SUITE | 44 |
| CISCO PACKET TRACER | 47 |
| CISCO IOS XR ESSENTIALS SOFTWARE SUITE AND ADVANCED SOFTWARE SUITE W/SOFTWARE INNOVATION ACCESS | 48 |
| CISCO SERVICE PROVIDER ROUTING CONSUMPTION MODEL SOFTWARE PRODUCTS | 50 |
| CISCO ANYCONNECT, ASA AND CESA | 52 |
| CISCO SECURITY MANAGEMENT PLATFORM | 54 |
| CISCO STEALTHWATCH ENTERPRISE | 55 |
| CISCO TETRATION ANALYTICS | 57 |
| CISCO WAN AUTOMATION ENGINE (WAE) 7.1 | 60 |
| CISCO WAN AUTOMATION ENGINE (WAE) 7.1.2 WITH SOFTWARE INNOVATION ACCESS | 62 |
| CISCO WEBEX HARDWARE AS A SERVICE | 65 |
Cisco CBR-8 and cnBR Essentials and Advanced Software Suites with Software Innovation Access SUPPLEMENTAL LICENSE TERMS FOR: Cisco CBR-8 Essentials Software Suite, Cisco CBR-8 Advanced Software Suite, Cisco cnBR Essentials Software Suite and Cisco cnBR Advanced Software Suite
Table 1. SOFTWARE ENTITLEMENT:
| Product |
| License Metrics |
| License Duration |
| Cisco CBR-8 Essentials Software Suite |
| Channel & Subscriber* |
| Perpetual |
| Cisco CBR-8 Advanced Software Suite |
| Cluster (SMI) & Subscriber* |
| Perpetual |
| Cisco cnBR EssentialsSoftware Suite |
| Cluster (SMI) & Subscriber* |
| Perpetual |
| Cisco cnBR Advanced Software Suite |
| Cluster (SMI) & Subscriber* |
| Perpetual |
*Each is required for the applicable Software Suite
DEFINITIONS:
“Channel” means a downstream DOCSIS (Data Over Cable Service Interface Specification) frequency segment used to transmit downstream broadband data at varying speeds between the Cisco CBR-8 Hardware running the Cisco CBR-8 Essentials Software Suite and a Subscriber.
“Cisco CBR-8 Essentials Software Suite” includes Cisco IOS Software.
“Cisco CBR-8 Advanced Software Suite” includes Cisco SmartPHY Software and Cisco I-Node Manager Software.
“Cisco cnBR Essentials Software Suite” includes Cisco cnBR Software and Cisco Operations Hub cnBR Companion Software.
“Cisco cnBR Advanced Software Suite” includes Cisco Operations Hub Cloud Native Video Core Software, Cisco Operations Hub Video Core Orchestration Software and Cisco Operations Hub Optimization Software.
“Cluster” means a collection of nodes (physical servers or virtual machines) that are managed by the same Kubernetes master node. The number of nodes within a single Cluster is detailed in the Documentation.
“Hardware” means a Cisco hardware product that is used to run the applicable Software.
“SMI” means the Cisco Subscriber Microservices Infrastructure Software that may be included by Cisco in a Software Suite.
“Software Innovation Access Subscription” means Cisco’s software subscription program described in the Software Innovation Access program description. The current Software Innovation Access program description is attached to this SEULA.
“Subscriber” means a cable modem device connected to the Hardware.
ADDITIONAL GENERAL LICENSE RIGHTS AND RESTRICTIONS:
· SMI is a Software platform used to run the other Software within a Software Suite (other than the Cisco CBR-8 Essentials Software Suite) and is licensed per Cluster. You are permitted to use the SMI Software solely for purposes of running the other Software in the Software Suite. You are not permitted to use the SMI Software separately or for purposes of running or managing any other products.
· Your license to use the applicable Software Suite shall be limited to, and You shall not use the applicable Software Suite in excess of Your Entitlement and the Documentation.
· Please note you need to use Cisco Smart Licensing with the Software. Each license to the Software is subject to You enabling Smart Licensing for the Software Suite. Cisco Smart Licensing is described in the Smart Licensing termsattached.
Software Innovation Access for the Cisco CBR-8 and cnBR Essentials and Advanced Software Suites Purchase of a Cisco® Software Innovation Access Subscription for the Cisco CBR-8 Essentials Software Suite, CBR-8 Advanced Software Suite, cnBR Essentials Software Suite or cnBR Advanced Software Suite, as applicable (“SIA Subscription”) entitles You to receive Feature Releases of the applicable Cisco Software product during the term of the SIA Subscription, as described below. Each initial term begins on the day the underlying Cisco Software is made available to You and lasts for the period of time identified in the relevant purchase order. Renewals will begin on the date identified in the purchase order or the day a reinstatement fee is paid, whichever applies. “You” means the entity that has purchased the SIA Subscription.
An SIA Subscription is only available for certain eligible Cisco-branded software product(s) (“Cisco Software”). Each Cisco Software license covered by an SIA Subscription must also be supported by a Cisco software support and maintenance contract. In addition, You must purchase SIA Subscription coverage across Your entire deployment of the applicable Cisco Software product.
Cisco Responsibilities
Feature Releases
For eligible Cisco Software covered by an SIA Subscription, Cisco will make available access to Feature Releases. Feature Releases are available for electronic download for Cisco Software releases that have been validly licensed and covered under the current SIA Subscription. Please note that You will not have the right to download or activate a Feature Release following the end-of-sale date of the release or following expiration or termination of an SIA Subscription. At the expiration of an SIA Subscription, You may continue to use solely the licensed Feature Release that is running on the applicable Hardware device as of the expiration of the SIA Subscription in accordance with the EULA and any applicable SEULA. An SIA Subscription does not provide for any custom feature development, feature acceleration or upgrades from one type of license or license suite to another (for example, from a standard or essentials license to an enhanced or advanced license).
“Feature Releases” means Major Releases and Minor Releases of the applicable Cisco Software, if and when available during the term of the SIA Subscription.
“Major Release” means a release of Cisco Software that provides additional software functions. For the CBR-8 Essentials Software Suite, Cisco designates Major Releases as a change in the ones digit of the Software version number [(x).x.x]. For the CBR-8 Advanced Software Suite, cnBR Essentials Software Suite and cnBR Advanced Software Suite, Cisco designates Major Releases as a change in the digits of the ‘RN’ Software version number [YY.(RN).MN].
“Minor Release” means an incremental release of Software that provides maintenance fixes and additional Software functions. For the CBR-8 Essentials Software Suite, Cisco designates Minor Releases as a change in the tenths digit of the Software version number [x.(x).x]. For the CBR-8 Advanced Software Suite, cnBR Essentials
Software Suite and cnBR Advanced Software Suite, Cisco designates Minor Releases as a change in the digits of the ‘MN’ Software version number [YY.RN.(MN)].
“Maintenance Release” means an incremental Software release that provides maintenance fixes and may provide additional Software functions. For the CBR-8 Essentials Software Suite, Cisco designates Maintenance Releases as a change in the digits to the right of the tenths digit or of the hundredths digit of the Software version number [x.x.(x) or x.x.x.(x)]. For the CBR-8 Advanced Software Suite, cnBR Essentials Software Suite and cnBR Advanced Software Suite, Cisco designates Maintenance Releases as a change in the digits of the ‘X’ Software version number [YY.RN.MN.(X)]. For the avoidance of doubt, Maintenance Releases are not provided under an SIA Subscription.
Customer Responsibilities
An SIA Subscription requires You to:
· Ensure that all eligible licenses across Your entire deployment of a given Cisco Software product are under both (i) active SIA Subscription coverage and (ii) active Cisco software support and maintenance coverage.
· Monitor and renew SIA Subscriptions prior to expiration to maintain coverage. Prior to the end of each term, You must renew the SIA Subscription for Your entire deployment of a given Cisco Software product to be entitled to receive the benefits of an SIA Subscription. If You wish to reinstate an SIA Subscription on any Cisco Software at any time after expiration, You are required to pay: (i) the amount that You would have paid for an SIA Subscription for the Cisco Software between the date of expiration and the date of reinstatement (“Lapsed Period Fee”); (ii)reserved; and (iii) the then-current SIA Subscription fee for the new SIA Subscription term.
· Download only the number of copies of licensed Cisco Software when upgrading such Software. An SIA Subscription does not entitle You to use more than the number of licenses purchased from Cisco or an authorized Cisco reseller.
· Provide information requested by Cisco to verify that You have a valid license to the Cisco Software. Cisco may suspend or terminate an SIA Subscription if You do not (i) have valid licenses to the Cisco Software or
(ii) pay the requisite license, SIA Subscription, or support and maintenance fees.
· Cease using the previous release of a given Cisco Software product following Your installation of a new release provided in connection with an SIA Subscription. You are not permitted to re-use or transfer the previous release.
Source:
Controlled Doc. # EDCS-19774908 Ver: 1.1 Last Modified Fri Nov 6 2020 CISCO PUBLIC INFORMATION, Cisco CBR-8 and cnBR Essentials and Advanced Software Suites_SEULA_with Software Innovation Access.docx
TPaaS Concurrent Meetings SUPPLEMENTAL LICENSE TERMS FOR: TPaaS Concurrent Meetings
Table 1. SOFTWARE ENTITLEMENT:
| Product |
| License Metric |
| License Duration |
| TPaaS Concurrent Meetings |
| Concurrent Meetings |
| Term |
“Concurrent Meetings” mean TelePresence meetings that are simultaneously conducted across a TPaaS Customer and its users at any point in time.
“Meeting Service” means a service that provides access to Cisco Meeting Server on a hosted basis.
“Shared Meetings” means the unit or units of Concurrent Meetings purchased by the TPaaS Resale Partner for a Named TPaaS Customer.
“TPaaS Resale Partner” means an entity: (i) with a current Cisco Systems Integrator Agreement, the Cisco Indirect Channel Partner Agreement, or other similar Cisco agreement that authorizes the resale of Cisco Products and Services (“Resale Agreement”); (ii) enrolled in Cisco’s SaaS resale program; and (iii) enrolled and in good standing throughout the duration of the license Term in Cisco’s Cloud and Managed Services Partner Program (“CMSP Program”) with a Cisco Powered Video and TelePresence as a Service (“TPaaS”)certification.
“TPaaS Customer” means the final purchaser that: (i) has acquired the Meeting Service from the TPaaS Resale Partner for its own internal business use and not for resale, remarketing, or distribution, (ii) is identified as the purchaser in the purchase order issued to Cisco, and (iii) is uniquely associated with this TPaaS Concurrent Meetings license.
ADDITIONAL RIGHTS AND RESTRICTIONS:
TPaaS Concurrent Meetings
· Only if End User is a TPaaS Resale Partner, in addition to the rights set forth in the EULA, End User may:
· Use the Software to provide a Meeting Service to its customers for a quantity of Concurrent Meetings less than or equal to the quantity of SharedMeetings;
· Install a sufficient number of copies of the Software in object code form on physical or virtual servers that are owned or controlled by the TPaaS Resale Partner; and
· Permit a TPaaS Customer to use the Software as part of TPaaS Resale Partner’s Meeting Service.
· This license shall terminate if:
· End User no longer meets the definition of TPaaS Resale Partner;
· The subscription term has expired; or
· The TPaaS Customer’s right to use TPaaS Resale Partner’s Meeting Service terminates or expires.
Source:
Controlled Doc. # EDCS-12264576 Ver: 2.3 Last Modified: Fri Nov 6 2020 CISCO PUBLIC INFORMATION, TPaaS Concurrent Meetings v2.3.docx
TPaaS Named User SUPPLEMENTAL LICENSE TERMS FOR: TPaaS Named User
Table 1. SOFTWARE ENTITLEMENT:
| Product |
| License Metric |
| License Duration |
| TPaaS Named User |
| Named User |
| Term |
“Meeting Service” means a service that provides access to Cisco Meeting Server on a hosted basis.
“Named User” means a uniquely named or otherwise uniquely identified individual employee of the TPaaS Customer or individual employee of a TPaaS Customer’s third-party contractor.
“TPaaS Resale Partner” means an entity: (i) with a current Cisco Systems Integrator Agreement, the Cisco Indirect Channel Partner Agreement, or other similar Cisco agreement that authorizes the resale of Cisco Products and Services (“Resale Agreement”); (ii) enrolled in Cisco’s SaaS resale program; and (iii) enrolled and in good standing throughout the duration of the license Term in Cisco’s Cloud and Managed Services Partner Program (“CMSP Program”) with Cisco Powered Video and TelePresence as a Service (“TPaaS”) certification.
“TPaaS Customer” means the final purchaser that: (i) has acquired the Meeting Service from the TPaaS Resale Partner for its own internal business use and not for resale, remarketing, or distribution, and (ii) is identified as the purchaser in the purchase order issued to Cisco.
ADDITIONAL RIGHTS AND RESTRICTIONS:
· Only if End User is a TPaaS Resale Partner, in addition to the rights set forth in the EULA, End User may:
· Use the Software to provide a Meeting Service to the Named Users of its TPaaS Customers;
· Install a sufficient number of copies of the Software in object code form on physical or virtual servers that are owned or controlled by the End User; and
· Permit a TPaaS Customer to use the Software as part of TPaaS Resale Partner’s Meeting Service.
· TPaaS Resale Partner shall associate a Named User with each per user license prior to enabling any user to access the TPaaS Reseller’s Meeting Service. This license shall terminate if:
· End User no longer meets the definition of TPaaS Resale Partner;
· The subscription term has expired;
· The TPaaS Customer’s right to use TPaaS Resale Partner’s Meeting Service terminates or expires; or
· The TPaaS Customer’s Named User associated with a per user license fee ceases to use or have permission to access TPaaS Resale Partner’s Meeting Service.
Source:
Controlled Doc. # EDCS-12264574 Ver: 2.3 Last Modified: Fri Nov 6 2020 CISCO PUBLIC INFORMATION, TPaaS Named User v2.3.docx
Cisco Bandwidth and Management Suite SUPPLEMENTAL LICENSE TERMS FOR: Bandwidth and Management Suite (“BAM Suite”) (each software title is individually a “Software” product)
Table 1. SOFTWARE ENTITLEMENT:
| Product |
| License Metric |
| License Duration |
Cisco WAN Automation Engine (WAE) (version 7.1.2 and above) Planning Server license
| Server |
| Perpetual |
| Cisco WAN Automation Engine (WAE) (version 7.1.2 and above) RTM license |
| Network Element |
| Perpetual |
| Cisco WAN Automation Engine (WAE) (version 7.1.2 and above) Standby Server license |
| Server |
| Perpetual |
Cisco Evolved Programmable Network Manager (EPN-M) (version 2.2.1 and above) Base Server License
| Server |
| Perpetual |
| Cisco Evolved Programmable Network Manager (EPN-M) (version 2.2.1 and above) RTM license |
| Network Element |
| Perpetual |
Cisco Evolved Programmable Network Manager (EPN-M) (version 2.2.1 and above) Standby Server license (LocalHA or GEODR)
| Server |
| Perpetual |
| Cisco Evolved Programmable Network Manager (EPN-M) (version 2.2.1 and above) Northbound Interface license |
| Server |
| Perpetual |
| Cisco Network Services Orchestrator (NSO) Active Server license |
| Server |
| Perpetual |
| Cisco Network Services Orchestrator (NSO) High Availability Server license |
| Server |
| Perpetual |
| Cisco Network Services Orchestrator (NSO) IOS-XR NED license |
| NED |
| Perpetual |
| Cisco Network Services Orchestrator (NSO) RTM license |
| Network Element |
| Perpetual |
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