MAS - TCS Interpreting, Inc. - 47QTCA21D009H

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GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

TCS Interpreting, Inc.

8757 Georgia Ave, Suite 500

Silver Spring, MD 20910 Voice: 571-748-8979 | Video: 240-291-2770 www.tcsinterpreting.com Contract Administrator: Jessica Aiello, Jessica.aiello@tcsinterpreting.com

Contract Number: 47QTCA21D009H Contract Period: 05/16/2021 – 05/15/2026

Business Size: S/W/WO/EW/D

Schedule Title: Multiple Award Schedule

Federal Supply Group: Professional Services

Pricelist current through Modification PS-0025, dated August 15, 2025.

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

http://www.tcsinterpreting.com/ http://www.gsaadvantage.gov/ https://www.gsa.gov/schedules

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CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

SIN SIN Description 541930 Translation and Interpretation Services OLM Order Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. See pricing beginning on page 4.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See pages 8 - 23.

2. Maximum Order: For SIN 541930 - $350,000

3. Minimum Order: $200.00

4. Geographic Coverage: Domestic

5. Point(s) of production: Same as company address

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: None

8. Prompt payment terms: Net 30 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions

9. Foreign items: None

10a. Time of Delivery: 30 Days ARO

10b. Expedited Delivery: Contact Contractor

10c. Overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements: Contact Contractor

11. F.O.B Points: Destination

12a. Ordering Address: Same as company address

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

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13. Payment address (is): Same as company address

14. Warranty provision: Contractor’s standard commercial warranty.

15. Export Packing Charges: N/A

16. Terms and conditions of rental, maintenance, and repair: N/A

17. Terms and conditions of installation: N/A

18a. Terms and conditions of repair parts: N/A

18b. Terms and conditions for any other services: N/A

19. List of service and distribution points: N/A

20. List of participating dealers: N/A

21. Preventive maintenance: N/A

22a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants: N/A

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at:

www.Section508.gov/. N/A

23. Unique Entity Identifier (UEI) Number: MQ42VNNUK3J9

24. Notification regarding registration in System for Award Management (SAM) database:

TCS Interpreting, Inc. is registered at SAM.gov.

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GSA Terms & Conditions

SIN 541930

CART and Captioning Service On-Site

Minimum Remote

Minimum

Captioning General >5 Business Days 3 Hours 2 Hours

Captioning Last Minute <5 Business Days 3 Hours 2 Hours

General Assignment CART Service <5 Business Day 3 Hours 2 Hours

General Assignment CART Service >5 Business Day 3 Hours 2 Hours

On-Site CART General >5 Business Days 3 Hours 2 Hours

On-site CART Last Minute <5 Business Days 3 Hours 2 Hours

TERMS & CONDITIONS

CART / Captioning

• On-Site: There is a three-hour minimum per appointment

• Remote: There is a two-hour minimum per appointment

• Assignments that are scheduled in advance and later canceled or changed less than 2 business days in advance (excluding holidays) will be fully billable

• All assignments include an unedited transcript

In-Person Qualified ASL Interpreting Service Minimum

In-Person Qualified ASL Interpreting - Advance Notice 3 hours

In-Person Qualified ASL Interpreting - Last Minute Notice 3 hours

TERMS & CONDITIONS

In Person Qualified ASL Interpreting

• There is a three-hour minimum per assignment per interpreter

• All assignments that are 90 minutes or more will require two interpreters

• Assignments that are canceled or changed less than five (5) business days in advance (excluding holidays) will be fully billable

• Advance Notice Assignments are requested with at least five (5) days’ notice, during hours 8am – 6pm, M-F

• Last Minute Notice Assignments are requested with less than five (5) days’ notice, during hours 8am – 6pm, M-F

• Assignments requested outside the hours 8am – 6pm, M-F, will be billed at the Last Minute Notice rate

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TERMS & CONDITIONS

Services for the Blind & Visually Impaired

• There is a two-hour minimum per service

• Assignments that are scheduled in advance and later canceled or changed less than 2 business days in advance (excluding

Video Remote Interpreting Service Minimum

Video Remote Interpreting (VRI), <5 Hours

Minutes

Video Remote Interpreting (VRI), > 5 Hours

Minutes

TERMS & CONDITIONS

Video Remote Interpreting

• There is a ten-minute minimum per assignment per interpreter

• All assignments that are 90 minutes or more will require two interpreters

• Assignments that are scheduled in advance and later canceled or changed less than 2 business days in advance (excluding

Virtual Interpreting Service Minimum

Virtual Interpreting Service - Advance Notice, > 5 Hours 2 hours

Virtual Interpreting Service - Last Minute Notice, <5 Hours 2 hours

TERMS & CONDITIONS

Virtual Interpreting Service

• There is a two-hour minimum per assignment per interpreter

• All assignments that are 90 minutes or more will require two interpreters

• Assignments using a Legal, Medical, Deaf/Blind and/or Security Cleared Interpreter will be billed under the Last Minute Virtual

Interpreting rates.

• Assignments that are canceled or changed less than 5 business days in advance (excluding holidays) will be fully billable

• Assignments using a CDI will be billed under the current rates with doubled minutes.

Service for the Blind or Visually Impaired Minimum

General Reader Services 2 Hours

Technical Services for the Blind 2 Hours

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Language Services Descriptions

SIN 541930

Captioning Last Minute <5 Business Days

• Last-Minute Captioning Service Assignments requested with less than five (5) business days’ notice

• On-Site there is a three-hour minimum per appointment

• Remote there is a two-hour minimum per appointment

• Assignments that are scheduled in advance and later canceled or changed less than 2 business days in advance (excluding holidays) will be fully billable

• All assignments include an unedited transcript

Captioning is a system designed for meetings, presentations or training sessions. Captioning requires a TCS writer to be on-site/in-person OR remote. The transcribed text is real-time and it can either be displayed on the client’s laptop or projected on to a large screen for an audience to be read. This service, provided by TCS, helps deaf and hard of hearing users’ access to the spoken words in real-time.

Minimum/General Experience: Three or more years in transcription projects. Shall have proven experience with word processing software, including working knowledge of macro functions and editing.

Transcribers must have demonstrated proficiency in grammar and spelling.

Functional Responsibility: Responsible for setting up real-time transcription system, including special vocabulary and terms to be entered on the speech recognition engine utilized. Transcriber will email an unedited final transcription to the client within 48 hours of event.

Minimum Education: A minimum of a Bachelors Degree in relevant area. An additional two years of experience in the relevant area may be substituted for a Bachelors Degree.

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Captioning General >5 Business Days

• On-Site or Remote General Captioning Service Assignments requested with at least five (5) business days’ notice

• On-Site there is a three-hour minimum per appointment

• Remote there is a two-hour minimum per appointment

• Assignments that are scheduled in advance and later canceled or changed less than 2 business days in advance (excluding holidays) will be fully billable

• All assignments include an unedited transcript

Captioning is a system designed for meetings, presentations, or training sessions. Captioning requires a TCS writer to be on-site/in-person OR remote. The transcribed text is real-time and it can either be displayed on the client’s laptop or projected on to a large screen for an audience to be read. This service, provided by TCS, helps deaf and hard of hearing users’ access to the spoken words in real-time.

Minimum/General Experience: Three or more years in transcription projects. Shall have proven experience with word processing software, including working knowledge of macro functions and editing.

Transcribers must have demonstrated proficiency in grammar and spelling.

Functional Responsibility: Responsible for setting up real-time transcription system, including special vocabulary and terms to be entered on the speech recognition engine utilized. Transcriber will email an unedited final transcription to the client within 48 hours of event.

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General Assignment CART Service <5 Business Day

• On-Site or Remote General CART Assignments requested with less than five (5) business days’ notice

• On-Site there is a three-hour minimum per appointment

• Remote there is a two-hour minimum per appointment

• Assignments that are scheduled in advance and later canceled or changed less than 2 business days in advance (excluding holidays) will be fully billable

• All assignments include an unedited transcript

Real-Time Transcriber/CART Writers possess skills in a broad range of general assignments. Real-Time Transcriber/CART Writers are used in general assignments including, but not limited to, staff/business meetings, interviews, training courses, performance evaluations, and education classes.

On-Site CART is a system designed for meetings, presentations or training sessions. On-Site CART requires a TCS CART writer to be on-site/in-person, with the client receiving the service, at the location where the event is taking place. Remote CART requires the TCS CART writer to be connected via a secure platform. The transcribed text is real-time and it can either be displayed on the client’s laptop or projected on to a large screen for an audience to be read. This service, provided by TCS, helps deaf and hard of hearing CART users’ access to the spoken words in real-time.

Minimum/General Experience: Three or more years in transcription projects. Shall have proven experience with word processing software, including working knowledge of macro functions and editing.

Transcribers must have demonstrated proficiency in grammar and spelling.

Functional Responsibility: Responsible for setting up real-time transcription system, including special vocabulary and terms to be entered on the speech recognition engine utilized. Transcriber will email an unedited final transcription to the client within 48 hours of event.

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General Assignment CART Service >5 Business Days

• On-Site or Remote General CART Assignments requested with at least five (5) business days’ notice

• On-Site there is a three-hour minimum per appointment

• Remote there is a two-hour minimum per appointment

• Assignments that are scheduled in advance and later canceled or changed less than 2 business days in advance (excluding holidays) will be fully billable

• All assignments include an unedited transcript

Real-Time Transcriber/CART Writers possess skills in a broad range of general assignments. Real-Time Transcriber/CART Writers are used in general assignments including, but not limited to, staff/business meetings, interviews, training courses, performance evaluations, and education classes.

On-Site CART is a system designed for meetings, presentations or training sessions. On-Site CART requires a TCS CART writer to be on-site/in-person, with the client receiving the service, at the location where the event is taking place. Remote CART requires the TCS CART writer to be connected via a secure platform. The transcribed text is real-time and it can either be displayed on the client’s laptop or projected on to a large screen for an audience to be read. This service, provided by TCS, helps deaf and hard of hearing CART users’ access to the spoken words in real-time.

Minimum/General Experience: Three or more years in transcription projects. Shall have proven experience with word processing software, including working knowledge of macro functions and editing.

Transcribers must have demonstrated proficiency in grammar and spelling.

Functional Responsibility: Responsible for setting up real-time transcription system, including special vocabulary and terms to be entered on the speech recognition engine utilized. Transcriber will email an unedited final transcription to the client within 48 hours of event.

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General Reader Services

• There is a two-hour minimum per appointment

• Assignments that are scheduled in advance and later canceled or changed less than 2 business days in advance (excluding holidays) will be fully billable

Minimum/General Experience: (2) years of current work related experience.

Functional Responsibility: A General Reader provides a work task-related assistance, in which the reader reads aloud business documents not otherwise available electronically. General Reader services are used primarily for reading written materials, documents, spreadsheets, graphs, etc. aloud to visually impaired individuals. The readers read materials at high-level meetings, conferences, instructional seminars, and all other occasions were reading services are required. Reader reads a variety of work related, handwritten/printed materials for the visually impaired employees. Reader explains/describes for the visually impaired employees various visual aids such as graphs, charts, pictures, illustrations, etc., used to supplement written/printed text.

Minimum Education: A minimum of a Bachelors Degree in relevant area. An additional four years of

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In-Person Qualified ASL Interpreting - Advance Notice

• In-Person Qualified ASL Interpreting Assignments requested with at least five (5) business days’ notice, during hours of 8am – 6pm, M-F

• All In-Person Qualified ASL Interpreting all has a 3-hour minimum, any assignment over 90 minutes requires 2 Interpreters

• Assignments that are canceled or changed less than five (5) business days in advance (excluding

Qualified ASL Interpreters have professional knowledge in a specific area of interpreting. Qualified ASL Interpreters possess skills in a broad range of interpreting assignments. Qualified ASL Interpreters are used on general assignments including, but not limited to, staff/business meetings, interviews, training courses, performance evaluations, and education classes and can also be utilized on judicial, medical, scientific, technical, or security cleared interpreting tasks. The Specialized Interpreters necessitate an understanding vocabulary and concepts depending on their specialized area. Medical interpretation generally includes doctor’s appointments, interpretation at a hospital and/or medical care facility, or interpretation services at training/workshops/seminars where the subject matter is medical in nature.

Legal interpretation generally includes attorney-client meetings, preliminary hearings, depositions, trials, and arraignments. Tactile signing involves interpreting for people who are blind as well as deaf by making manual signs into a person’s hands. Highly technical/scientific interpretation typically involves working with deaf consumers who hold advanced degrees in their respective fields. TCS Interpreting, Inc. has several interpreters on staff with differing levels of Security to fit the needs of Secured Government sites as well as any meetings that may require a security clearance.

Minimum/General Experience: Three or more years in interpreting services. Interpreters must have demonstrated proficiency in grammar and spelling.

Functional Responsibility: Responsible for providing sign language interpreting services to the client receiving services.

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In-Person Qualified ASL Interpreting – Last Minute Notice

• In-Person Qualified ASL Interpreting Assignments requested with less than five (5) business days’ notice, during hours of 8am – 6pm, M-F

• In-Person Qualified ASL Interpreting Assignments outside of the hours of 8am – 6pm, M-F will be billed at this rate

• All In-Person Qualified ASL Interpreting all has a 3-hour minimum, any assignment over 90 minutes requires 2 Interpreters

• Assignments that are canceled or changed less than five (5) business days in advance (excluding

Qualified ASL Interpreters have professional knowledge in a specific area of interpreting. Qualified ASL Interpreters possess skills in a broad range of interpreting assignments. Qualified ASL Interpreters are used on general assignments including, but not limited to, staff/business meetings, interviews, training courses, performance evaluations, and education classes and can also be utilized on judicial, medical, scientific, technical, or security cleared interpreting tasks. The Specialized Interpreters necessitate an understanding vocabulary and concepts depending on their specialized area. Medical interpretation generally includes doctor’s appointments, interpretation at a hospital and/or medical care facility, or interpretation services at training/workshops/seminars where the subject matter is medical in nature.

Legal interpretation generally includes attorney-client meetings, preliminary hearings, depositions, trials, and arraignments. Tactile signing involves interpreting for people who are blind as well as deaf by making manual signs into a person’s hands. Highly technical/scientific interpretation typically involves working with deaf consumers who hold advanced degrees in their respective fields. TCS Interpreting, Inc. has several interpreters on staff with differing levels of Security to fit the needs of Secured Government sites as well as any meetings that may require a security clearance.

Minimum/General Experience: Three or more years in interpreting services. Interpreters must have demonstrated proficiency in grammar and spelling.

Functional Responsibility: Responsible for providing sign language interpreting services to the client receiving services.

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On-site CART Last Minute <5 Business Days

• On-Site or Remote General CART Assignments requested with less than five (5) business days’ notice

• On-Site there is a three-hour minimum per appointment

• Remote there is a two-hour minimum per appointment

• Assignments that are scheduled in advance and later canceled or changed less than 2 business days in advance (excluding holidays) will be fully billable

• All assignments include an unedited transcript

Real-Time Transcriber/CART Writers possess skills in a broad range of general assignments. Real-Time Transcriber/CART Writers are used in general assignments including, but not limited to, staff/business meetings, interviews, training courses, performance evaluations, and education classes.

On-Site CART is a system designed for meetings, presentations or training sessions. On-Site CART requires a TCS CART writer to be on-site/in-person, with the client receiving the service, at the location where the event is taking place. Remote CART requires the TCS CART writer to be connected via a secure platform. The transcribed text is real-time and it can either be displayed on the client’s laptop or projected on to a large screen for an audience to be read. This service, provided by TCS, helps deaf and hard of hearing CART users’ access to the spoken words in real-time.

Minimum/General Experience: Three or more years in transcription projects. Shall have proven experience with word processing software, including working knowledge of macro functions and editing.

Transcribers must have demonstrated proficiency in grammar and spelling.

Functional Responsibility: Responsible for setting up real-time transcription system, including special vocabulary and terms to be entered on the speech recognition engine utilized. Transcriber will email an unedited final transcription to the client within 48 hours of event.

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On-Site CART General >5 Business Days

• On-Site or Remote General CART Assignments requested with at least five (5) business days’ notice

• On-Site there is a three-hour minimum per appointment

• Remote there is a two-hour minimum per appointment

• Assignments that are scheduled in advance and later canceled or changed less than 2 business days in advance (excluding holidays) will be fully billable

• All assignments include an unedited transcript

Real-Time Transcriber/CART Writers possess skills in a broad range of general assignments. Real-Time Transcriber/CART Writers are used in general assignments including, but not limited to, staff/business meetings, interviews, training courses, performance evaluations, and education classes.

On-Site CART is a system designed for meetings, presentations or training sessions. On-Site CART requires a TCS CART writer to be on-site/in-person, with the client receiving the service, at the location where the event is taking place. Remote CART requires the TCS CART writer to be connected via a secure platform. The transcribed text is real-time and it can either be displayed on the client’s laptop or projected on to a large screen for an audience to be read. This service, provided by TCS, helps deaf and hard of hearing CART users’ access to the spoken words in real-time.

Minimum/General Experience: Three or more years in transcription projects. Shall have proven experience with word processing software, including working knowledge of macro functions and editing.

Transcribers must have demonstrated proficiency in grammar and spelling.

Functional Responsibility: Responsible for setting up real-time transcription system, including special vocabulary and terms to be entered on the speech recognition engine utilized. Transcriber will email an unedited final transcription to the client within 48 hours of event.

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Technical Services for the Blind

• There is a two-hour minimum per appointment

• Assignments that are scheduled in advance and later canceled or changed less than 2 business days in advance (excluding holidays) will be fully billable

Minimum Experience: Three or more years of experience providing accessibility and assistive technology services.

Functional Responsibility: Technical Services for the Blind are provided by subject matter experts deeply familiar with accessibility and assistive technology services. Services in this category include, braille transliteration, Section 508 desktop remediation, PDF remediation, one on one technical training, group training, accessibility consulting, workplace accommodations, and work task-related assistance for persons who are blind or low-vision. For desktop publishing and braille transliteration, TCSI’s technical providers remediate at 5 pages per labor hour. Providers must prove mastery within their respective area of accessibility and assistive technology support.

Minimum Education: A minimum of a Bachelors Degree in relevant area. An additional four years of experience in the relevant area may be substituted for a Bachelors Degree.

Text Relay Services (TRS) Text Relay Service (TRS) is a 24-hour service for the deaf and hard-of-hearing community that enables anyone to conduct video relay calls with family, friends, and/or business associates. Calls are placed, using the platform, which enables your part of the conversation to occur in text, while the person you call can conduct their side using their voice.

Text Relay Interpreters provide interpreting through our secure platform over the internet to provide interpreting in all business settings without the need of having an actual interpreter onsite. When placing a call through the Platform, users have the option to choose a Text Relay call. A Text Relay Interpreter then relays the call to the user through the use of text communication. TCS is able to offer Secured Interpreters for any TRS assignments if the need arises. TCS sets itself apart by offering secured interpreters for Text Relay Services. These services are offered using TCS’ secure platform and provide interpreters that hold Security Clearances for client that should need that service. Those lines of services are secured lines and the platform has met the FIPS 140-2 security requirements.

Minimum/General Experience: Three or more years in interpreting services. Shall have proven experience with word processing software, including working knowledge of macro functions and editing.

Must have demonstrated proficiency in grammar and spelling.

Functional Responsibility: Responsible for providing sign language interpreting services to the client receiving services.

Minimum Education: A minimum of an Associates Degree in relevant area. An additional two years of experience in the relevant area may be substituted for an Associates Degree.

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Video Relay Services (VRS) Video Relay Service (VRS) is a 24-hour service for the deaf and hard-of-hearing community that enables anyone to conduct video relay calls with family, friends, and/or business associates. Calls are placed and received through a professional sign language interpreter to easily conduct conversations through an interpreter, using the platform, over a high-speed Internet connection.

Video Relay Service Interpreters provide interpreting through our secure platform over the internet to provide interpreting for all incoming and outgoing calls. Video Relay Service Interpreting is a best value offering for making phone calls, and joining conference calls in the workplace. TCS is able to offer Secured Interpreters for any VRS assignments if the need arises. TCS sets itself apart by offering secured interpreters for Video Relay Services. These services are offered using TCS’ secure platform and provide interpreters that hold Security Clearances for client that should need that service. Those lines of services are secured lines and the platform has met the FIPS 140-2 security requirements.

Minimum/General Experience: Three or more years in interpreting services. Interpreters must have demonstrated proficiency in grammar and spelling.

Functional Responsibility: Responsible for providing sign language interpreting services to the client receiving services.

Minimum Education: A minimum of an Associates Degree in relevant area. An additional two years of experience in the relevant area may be substituted for an Associates Degree.

Video Remote Interpreting (VRI) <5 Hours

• There is a ten-minute minimum per assignment per interpreter

• All assignments that are 90 minutes or more will require two interpreters

• Assignments that are scheduled in advance and later canceled or changed less than 2 business days in advance (excluding holidays) will be fully billable

Video Remote Interpreting (VRI) > 5 Hours

• There is a ten-minute minimum per assignment per interpreter

• All assignments that are 90 minutes or more will require two interpreters

• Assignments that are scheduled in advance and later canceled or changed less than 2 business days in advance (excluding holidays) will be fully billable

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Virtual Interpreting Service - Advance Notice

• Virtual Interpreting Assignments requested with at least five (5) business days’ notice, during hours of 8am – 6pm, M-F.

• Virtual Interpreting all has 2 hour minimum, any assignment over 90 minutes requires 2 Interpreters

• Assignments using a Legal, Medical, Deafblind and/or Security Cleared Interpreter will be billed under the Last Minute Virtual Interpreting rates.

• Assignments that are canceled or changed less than 5 business days in advance (excluding holidays) will be fully billable.

• Assignments using a CDI will be billed under the current rates with doubled minutes.

Virtual Interpreters possess skills in a broad range of general interpreting assignments. Standard Interpreters are used in general assignments including, but not limited to, staff/business meetings, interviews, training courses, performance evaluations, and education classes.

Minimum/General Experience: Three or more years in interpreting services. Interpreters must have demonstrated proficiency in grammar and spelling.

Functional Responsibility: Responsible for providing sign language interpreting services to the client receiving services.

Minimum Education: A minimum of a Bachelors Degree in relevant area. An additional four years of experience in the relevant area may be substituted for a Bachelors Degree.

Virtual Interpreting Service - Last Minute Notice

• Virtual Interpreting Assignments requested less than five (5) business days’ notice.

• Virtual Interpreting all has 2 hour minimum, any assignment over 90 minutes requires 2 Interpreters

• Assignments using a Legal, Medical, Deafblind and/or Security Cleared Interpreter will be billed under this rate.

• Assignments that are canceled or changed less than 5 business days in advance (excluding holidays) will be fully billable.

• Assignments using a CDI will be billed under the current rates with doubled minutes.

Virtual Interpreters possess skills in a broad range of general interpreting assignments. Standard Interpreters are used in general assignments including, but not limited to, staff/business meetings, interviews, training courses, performance evaluations, and education classes.

Minimum/General Experience: Three or more years in interpreting services. Interpreters must have demonstrated proficiency in grammar and spelling.

Functional Responsibility: Responsible for providing sign language interpreting services to the client receiving services.