MAS - Diligent Esecurity International, Inc. - 47QTCA21D006T

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Federal Supply Schedule 47QTCA21D006T Federal contract IDV
Contract number
47QTCA21D006T
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GSA Federal Acquisition Service

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This is a Federal Supply Schedule price list from Diligent eSecurity International, Inc. for information technology products and services. The company was awarded contract number 47QTCA21D006T under GSA's Multiple Award Schedule covering the period from March 2021 to March 2026.

Diligent eSecurity offers highly adaptive cybersecurity services, IT professional services, software licenses, software maintenance, and IT training. Pricing is provided for the Siren security platform including production nodes, users, and data storage. Cyber range and security operations center training packages are listed along with hourly rates for over 20 labor categories such as network engineers, project managers, security analysts, and technical writers. Software maintenance support is available at 25% of license fees.

Diligent Esecurity International, Inc. Pricelist and/or Vendor Terms and Conditions for 47QTCA21D006T, a Federal Supply Schedule awarded to Diligent Esecurity International, Inc., under Multiple Award Schedule (MAS)

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GENERAL SERVICES ADMINISTRATION (GSA)

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST

Schedule Title: Multiple Award Schedule General Purpose Commercial Information Technology Equipment, Software, and

Services

SPECIAL ITEM NUMBER 54151HACS - Highly Adaptive Cybersecurity Services SPECIAL ITEM NUMBER 54151S - Information Technology Professional Services SPECIAL ITEM NUMBER 611420 - Information Technology Training SPECIAL ITEM NUMBER 511210 - Software Licenses SPECIAL ITEM NUMBER 54151 - Software Maintenance Services

Contract Number: 47QTCA21D006T

Period Covered by Contract: March 17, 2021 through March 17, 2026

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu- driven database system. The INTERNET address for GSA

Advantage!® is: http://www.GSAAdvantage.gov.

For more information on ordering from Federal Supply Schedules click on the GSA Schedules link at www.gsa.gov

Diligent eSecurity International, Inc.

1954 Airport Road, Suite 233

Atlanta, GA 30341 Office: 678-393-8173 Fax: 678-682-9863

Email: contact@desintl.com Website: https://www.desintl.com

Business Size: Minority Owned Small Business

47QTCA21D006T Diligent eSecurity International, Inc. 2

Table of Contents Customer Information Hourly & Service Rates Labor Category Descriptions

47QTCA21D006T Diligent eSecurity International, Inc. 3

CUSTOMER INFORMATION

1.1. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

SIN DESCRIPTION

54151HACS Highly Adaptive Cybersecurity Services (HACS)

54151S Information Technology Professional Services

54151S Information Technology Professional Services

511210 Software Licenses

54151 Software Maintenance Services

1.2. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN: N/A

1.3. HOURLY & SERVICE RATES: Please See Awarded Price List

2. MAXIMUM ORDER*: $500,000

3. MINIMUM ORDER: $100

4. GEOGRAPHIC COVERAGE: Worldwide

5. POINT(S) OF PRODUCTION: Not Applicable

6. DISCOUNT FROM LIST PRICES: Not Applicable

7. QUANTITY DISCOUNT(S): 2% for orders $300,000 or more

8. PROMPT PAYMENT TERMS: 6%, if Payment is made within 29 days

9. GOVERNMENT PURCHACE CARDS (GPC):

9.1. Government Purchase Cards must be accepted at or below the micro-purchase threshold.

9.2. Government Purchase Cards are accepted above the micro-purchase threshold.

10. FOREIGN ITEMS: Not Applicable

11. DELIVERY:

11.1. TIME OF DELIVERY: as negotiated between ordering agency and contractor.

11.2. EXPEDITED DELIVERY: as negotiated between ordering agency and contractor.

11.3. OVERNIGHT AND 2-DAY DELIVERY: as negotiated between ordering agency and contractor.

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11.4. URGENT REQUIREMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

12. FOB POINT: Destination

13. ORDERING:

13.1. ORDERING ADDRESS:

Diligent eSecurity International, Inc.

1954 Airport Road, Suite 233 Atlanta, GA 30341

13.2. ORDERING PROCEDURES: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3

14. PAYMENT ADDRESS:

Diligent eSecurity International, Inc.

1954 Airport Road, Suite 233 Atlanta, GA 30341

15. WARRANTY PROVISION: Standard Commercial Warranty

16. EXPORT PACKING CHARGES: N/A

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE: N/A

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF

APPLICABLE): N/A

19. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE

LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): N/A

20a.TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A

21. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

22. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

23. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

24. SPECIAL:

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24.1. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A

24.2. Section 508 Compliance for EIT: If applicable, Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and will be addressed on a task order basis. The EIT standards can be found at: www.Section508.gov

25. DUNS NUMBER: 130783900

26. SYSTEM FOR AWARD MANAGEMENT (SAM) DATABASE: Diligent eSecurity

International, Inc. has an active registration in the SAM database. CAGE Code: 37YU4.

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HOURLY & SERVICE RATES

Table 1: 54151HACS & 54151S Hourly Rates, including IFF

Labor Category Year 1 Year 2 Year 3 Year 4 Year 5

Network Engineer 1 $85.09 $87.64 $90.27 $92.98 $95.77

Network Engineer 2 $118.38 $121.94 $125.59 $129.36 $133.24

Project Manager $123.65 $127.36 $131.18 $135.12 $139.17

Senior Project Manager $140.67 $144.89 $149.24 $153.72 $158.33

Program Manager $86.66 $89.26 $91.94 $94.69 $97.54

Subject Matter Expert I $97.18 $100.09 $103.10 $106.19 $109.37

Subject Matter Expert II $104.07 $107.19 $110.41 $113.72 $117.13

Subject Matter Expert III $116.28 $119.77 $123.36 $127.06 $130.87

Subject Matter Expert IV $138.33 $142.48 $146.75 $151.16 $155.69

Subject Matter Expert V $160.05 $164.86 $169.80 $174.90 $180.14

Information Security Policy Analyst 1 $70.78 $72.91 $75.09 $77.35 $79.67

Information Security Policy Analyst 2 $79.66 $82.05 $84.51 $87.04 $89.65

Information Security Analyst 1 $81.10 $83.54 $86.04 $88.62 $91.28

Information Security Analyst 2 $92.68 $95.46 $98.33 $101.28 $104.32

Information Security Analyst 3 $105.83 $109.00 $112.27 $115.64 $119.11

Information Security Analyst 4 $118.39 $121.94 $125.60 $129.37 $133.25

Information Security Engineer 1 $81.10 $83.54 $86.04 $88.62 $91.28

Information Security Engineer 2 $92.68 $95.46 $98.33 $101.28 $104.32

Information Security Engineer 3 $105.83 $109.00 $112.27 $115.64 $119.11

Information Security Engineer 4 $126.94 $130.75 $134.67 $138.71 $142.87

Junior Technical Writer $45.50 $46.86 $48.27 $49.71 $51.21

Technical Writer $59.48 $61.27 $63.10 $65.00 $66.95 Integration Services Quality Assurance Analyst I $84.76 $87.30 $89.92 $92.62 $95.40

Integration Services Quality Assurance Analyst II $99.44 $102.43 $105.50 $108.66 $111.92

Sensor Integration/Operations Specialist I $82.27 $84.74 $87.28 $89.90 $92.59

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Sensor Integration/Operations Specialist

II $101.60 $104.65 $107.79 $111.03 $114.36

Governance, Training and Policy Manager $96.38 $99.27 $102.25 $105.32 $108.48

Desktop Support Specialist I $58.20 $59.95 $61.74 $63.60 $65.50

Desktop Support Specialist II $75.35 $77.61 $79.94 $82.34 $84.81

Network Administrator I $75.35 $77.61 $79.94 $82.34 $84.81

Network Administrator II $84.24 $86.77 $89.37 $92.05 $94.81

IT Procurement and Asset Management Assistant $68.02 $70.06 $72.16 $74.33 $76.56

Table 2: 611420 Service Rates, including IFF

Course Course Description Price

SINGLE MISSION for UP TO 10 w Remote Trainer - New Customer Only

Have your cybersecurity team participate in a single à la carte training mission without the commitment of an annual subscription. Each mission features a simulated cyber attack scenario. Available as onsite or remote training.

$6,550.73

SINGLE MISSION for UP TO 10 w Remote Trainer - New Customer Only

Add additional participants above 10. Priced per person. $1,169.77

SINGLE MISSION for UP TO 10 w Remote Trainer - New Customer Only

Have a Cloud Range Trainer onsite to administer the session. $2,426.20

FLEX RANGE

Cloud Range Annual Program Fee Full Service

$17,893.20

FLEX RANGE

Cloud Range Cyber Range FS Trng. GEN 4 sessions

$43,331.87

FLEX RANGE Cloud Range Cyber Range FS Trng. GEN 8 sessions $75,721.59

FLEX RANGE Cloud Range Cyber Range FS Trng. GEN 12 sessions $99,474.06

FLEX RANGE Cloud Range Cyber Range FS Trng. GEN 16 sessions $126,681.25

FLEX RANGE Cloud Range Cyber Range FS Trng. GEN 20 sessions $149,138.30

FLEX RANGE

Cloud Range Cyber Range FS Trng. GEN 24 sessions

$170,731.45

FLEX RANGE

Cloud Range Cyber Range FS Trng. GEN 28 sessions

$189,733.76

FLEX RANGE Cloud Range Cyber Range FS Trng. GEN 32 sessions $209,599.11

FLEX RANGE Cloud Range Cyber Range FS Trng. GEN 36 sessions $216,077.06

FLEX RANGE

Cloud Range Cyber Range FS Trng. GEN 40 sessions

$226,873.63

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FLEX RANGE

Cloud Range Cyber Range FS Trng. GEN 44 sessions

$230,328.36

FLEX RANGE

Cloud Range Cyber Range FS Trng. GEN 48 sessions

$235,510.89

FLEX RANGE Cloud Range Cyber Range FS Trng. GEN 60 sessions $293,812.39

SOC ANALYST TEAM TRAINING

PACKAGES FOR SIEM ADD ONS

Q Radar Based Basic SOC Analyst 5 sessions training $28,594.46

SOC ANALYST TEAM TRAINING

PACKAGES FOR SIEM ADD ONS

Q Radar Based Intermediate SOC Analyst 5 sessions training $28,594.46

SOC ANALYST TEAM TRAINING

PACKAGES FOR SIEM ADD ONS

Q Radar Based Advanced SOC Analyst 5 sessions training $28,594.46

SOC ANALYST TEAM TRAINING

PACKAGES FOR SIEM ADD ONS

ArcSight Based Basic SOC Analyst 5 sessions training $28,594.46

SOC ANALYST TEAM TRAINING

PACKAGES FOR SIEM ADD ONS

ArcSight Based Intermediate SOC Analyst 5 sessions training $28,594.46

SOC ANALYST TEAM TRAINING

PACKAGES FOR SIEM ADD ONS

ArcSight Based Advanced SOC Analyst 5 sessions training $28,594.46

SOC ANALYST TEAM TRAINING

PACKAGES FOR SIEM ADD ONS

Additional people above 10 $5,848.87

SOC ANALYST TEAM TRAINING

PACKAGES FOR SIEM ADD ONS

Additional people above 10 $5,848.87

OPEN RANGE

16 hours Open Range time with no instructor - 4h min session $3,258.04

OPEN RANGE

32 hours Open Range time with no instructor - 4h min session $6,516.07

OPEN RANGE 48 hours Open Range time with no instructor - 4h min session $9,774.11

FAST TRAK CANDIDATE

ASSESSMENTS

Cyber Range Platform Simulation Candidate Assessment tool - qty 1 $1,176.71

FAST TRAK CANDIDATE

ASSESSMENTS

Cyber Range Platform Simulation Candidate Assessment tool - qty 3 $2,823.92

FAST TRAK CANDIDATE

ASSESSMENTS

Cyber Range Platform Simulation Candidate Assessment tool - qty 6 $4,942.51

FAST TRAK CANDIDATE

ASSESSMENTS

Cyber Range Platform Simulation Candidate Assessment tool - qty 8 $5,647.84

FAST TRAK CANDIDATE

ASSESSMENTS

Cyber Range Platform Simulation Candidate Assessment tool - qty 12 $7,060.23

FAST TRAK CANDIDATE

ASSESSMENTS

Cyber Range Platform Simulation Candidate Assessment tool - qty 16 $7,530.74

RANGE365

Range365 Annual Dedicated Custom Cyber Range Subscription – Hosted $291,143.58

SINGLE MISSION for UP TO 10 w Remote Trainer - New Customer Only

Single Mission with New Cust Disc Max 10 $6,474.56

47QTCA21D006T Diligent eSecurity International, Inc. 9

SINGLE MISSION for UP TO 10 w Remote Trainer - New Customer Only

Additional person above 10 $1,156.17

SINGLE MISSION for UP TO 10 w Remote Trainer - New Customer Only

Onsite Trainer option (plus travel) $2,397.98

47QTCA21D006T Diligent eSecurity International, Inc. 10

SOFTWARE LICENCES & SUPPORT

Table 3: 511210 Software Licenses Prices

SKU

Product Name Product Description Price

Siren-PE- 102001

Siren Platinum Edition Base Package Siren Platinum Edition Base Package (1 Siren Production Node, 1 Siren Concurrent User, 100k Entity Resolution Data Source Records, Elasticsearch Platinum including support)

$54,546.80

Siren-PE- 102002

Siren Platinum Edition Additional Production Node Unit Cost (1-5)

Siren Platinum Edition Additional Production Node Unit Cost (1-5) $18,216.00

Siren-PE- 102003

Siren Platinum Edition Additional Production Node Unit Cost (6-10)

Siren Platinum Edition Additional Production Node Unit Cost (6-10) $14,572.80

Siren-PE- 102004

Siren Platinum Edition Additional Production Node Unit Cost (11-30)

Siren Platinum Edition Additional Production Node Unit Cost (11-30) $12,751.20

Siren-PE- 102005

Siren Platinum Edition Additional Production Node Unit Cost (31-50)

Siren Platinum Edition Additional Production Node Unit Cost (31-50) $9,108.00

Siren-PE- 102006

Siren Platinum Edition Additional Production Node Unit Cost (51 or more)

Siren Platinum Edition Additional Production Node Unit Cost (51 or more)

$7,286.40

Siren-PE- 102300

Siren Platinum Edition Additional Concurrent User Unit Cost (1-5)

Siren Platinum Edition Additional Concurrent User Unit Cost (1-5) $18,216.00

Siren-PE- 102301

Siren Platinum Edition Additional Concurrent User Unit Cost (6-10)

Siren Platinum Edition Additional Concurrent User Unit Cost (6-10) $14,572.80

Siren-PE- 102302

Siren Platinum Edition Additional Concurrent User Unit Cost (11-30)

Siren Platinum Edition Additional Concurrent User Unit Cost (11-30) $12,751.20

Siren-PE- 102303

Siren Platinum Edition Additional Concurrent User Unit Cost (31-50)

Siren Platinum Edition Additional Concurrent User Unit Cost (31-50) $9,108.00

Siren-PE- 102304

Siren Platinum Edition Additional Concurrent User Unit Cost (51 or more)

Siren Platinum Edition Additional Concurrent User Unit Cost (51 or more)

$7,286.40

Siren-PE- 102305

Siren Platinum Edition Additional Named User Unit Cost (1-10)

Siren Platinum Edition Additional Named User Unit Cost (1-10) $4,503.40

Siren-PE- 102306

Siren Platinum Edition Additional Named User Unit Cost (11-20)

Siren Platinum Edition Additional Named User Unit Cost (11-20) $3,592.60

Siren-PE- 102307

Siren Platinum Edition Additional Named User Unit Cost (21-50)

Siren Platinum Edition Additional Named User Unit Cost (21-50) $3,187.80

Siren-PE- 102308

Siren Platinum Edition Additional Named User Unit Cost (51-100)

Siren Platinum Edition Additional Named User Unit Cost (51-100) $2,277.00

Siren-PE- 102309

Siren Platinum Edition Additional Named User Unit Cost (101 or more)

Siren Platinum Edition Additional Named User Unit Cost (101 or more)

$1,821.60

Siren-PE- 102310

Siren Platinum Edition Read-Only Users (Bundle of 10)

Siren Platinum Edition Read-Only Users (Bundle of 10) $19,780.00

Siren-PE- 102311

Siren Platinum Edition Read-Only Users (Bundle of 20)

Siren Platinum Edition Read-Only Users (Bundle of 20) $31,648.00

Siren-PE- 102312

Siren Platinum Edition Read-Only Users (Bundle of 30)

Siren Platinum Edition Read-Only Users (Bundle of 30) $41,538.00

47QTCA21D006T Diligent eSecurity International, Inc. 11

Siren-PE- 102313

Siren Platinum Edition Read-Only Users (Bundle of 50)

Siren Platinum Edition Read-Only Users (Bundle of 50) $49,450.00

Siren-PE- 102314

Siren Platinum Edition Read-Only Users (Bundle of 100)

Siren Platinum Edition Read-Only Users (Bundle of 100) $79,120.00

Table 4: 54151 Software Maintenance Services Prices

Product Name

Corresponding

Corresponding Product Description Price

Siren-PE- 103001

Siren Man-Day Rate - - $3,496

Siren-PE- 242001

Siren 24 x 7 Support Siren-PE-102001 Siren Platinum Edition Base Package (1 Siren Production Node, 1 Siren Concurrent User, 100k Entity Resolution Data Source Records, Elasticsearch Platinum including support) $68,183.50

Siren-PE- 242002

Siren 24 x 7 Support Siren-PE-102002 Siren Platinum Edition Additional Production Node Unit Cost (1-5) $22,770.00

Siren-PE- 242003

Siren 24 x 7 Support Siren-PE-102003 Siren Platinum Edition Additional Production Node Unit Cost (6-10) $18,216.00

Siren-PE- 242004

Siren 24 x 7 Support Siren-PE-102004 Siren Platinum Edition Additional Production Node Unit Cost (11-30) $15,939.00

Siren-PE- 242005

Siren 24 x 7 Support Siren-PE-102005 Siren Platinum Edition Additional Production Node Unit Cost (31-50) $11,385.00

Siren-PE- 242006

Siren 24 x 7 Support Siren-PE-102006 Siren Platinum Edition Additional Production Node Unit Cost (51 or more) $9,108.00

Siren-PE- 242300

Siren 24 x 7 Support Siren-PE-102300 Siren Platinum Edition Additional Concurrent User Unit Cost (1-5) $22,770.00

Siren-PE- 242301

Siren 24 x 7 Support Siren-PE-102301 Siren Platinum Edition Additional Concurrent User Unit Cost (6-10) $18,216.00

Siren-PE- 242302

Siren 24 x 7 Support Siren-PE-102302 Siren Platinum Edition Additional Concurrent User Unit Cost (11-30) $15,939.00

Siren-PE- 242303

Siren 24 x 7 Support Siren-PE-102303 Siren Platinum Edition Additional Concurrent User Unit Cost (31-50) $11,385.00

Siren-PE- 242304

Siren 24 x 7 Support Siren-PE-102304 Siren Platinum Edition Additional Concurrent User Unit Cost (51 or more) $9,108.00

Siren-PE- 242305

Siren 24 x 7 Support Siren-PE-102305 Siren Platinum Edition Additional Named User Unit Cost (1-10) $5,629.25

Siren-PE- 242306

Siren 24 x 7 Support Siren-PE-102306 Siren Platinum Edition Additional Named User Unit Cost (11-20) $4,490.75

Siren-PE- 242307

Siren 24 x 7 Support Siren-PE-102307 Siren Platinum Edition Additional Named User Unit Cost (21-50) $3,984.75

Siren-PE- 242308

Siren 24 x 7 Support Siren-PE-102308 Siren Platinum Edition Additional Named User Unit Cost (51-100) $2,846.25

Siren-PE- 242309

Siren 24 x 7 Support Siren-PE-102309 Siren Platinum Edition Additional Named User Unit Cost (101 or more) $2,277.00

Siren-PE- 242310

Siren 24 x 7 Support Siren-PE-102310 Siren Platinum Edition Read-Only Users (Bundle of 10) $24,725.00

47QTCA21D006T Diligent eSecurity International, Inc. 12

Siren-PE- 242311

Siren 24 x 7 Support Siren-PE-102311 Siren Platinum Edition Read-Only Users (Bundle of 20) $39,560.00

Siren-PE- 242312

Siren 24 x 7 Support Siren-PE-102312 Siren Platinum Edition Read-Only Users (Bundle of 30) $51,922.50

Siren-PE- 242313

Siren 24 x 7 Support Siren-PE-102313 Siren Platinum Edition Read-Only Users (Bundle of 50) $61,812.50

Siren-PE- 242314

Siren 24 x 7 Support Siren-PE-102314 Siren Platinum Edition Read-Only Users (Bundle of 100) $98,900.00

24 x 7 Software Maintenance Support[1]

Software Maintenance Support Hours

24 / 7 / 365

Response Times Level 1: 1 Hour Level 2: 4 Hours Level 3: 1 day

Number of Siren Call Tickets

Unlimited

Number of Software Maintenance Support

Contacts

Eight (8)

Web Support Support Portal Phone Support Support Number

Emergency Patches Yes

Error Severity Level Error Correction Level 1/Critical Fix: Fix completed or a mutually agreed upon date for such Fix established within one (1) Working Day of acknowledgment of receipt of Error notification.

Problem Resolution: Problem Resolution completed within five (5) Working Days of completion of Software Maintenance/Fix.

Level 2/Severe Fix: Software Maintenance/Fix completed or a mutually agreed upon date for such Software Maintenance/Fix established within three (3) Working Days of acknowledgment of receipt of Error notification.

Problem Resolution: Problem Resolution completed within [five (5) Working Days of completion of Software Maintenance/Fix.

Level 3/Important Fix: Software Maintenance/Fix completed or a mutually agreed upon date for such Software Maintenance/Fix established within five (5) Working Days of acknowledgment of receipt of Error notification.

Problem Resolution: Identification of the root cause of Error completed within ten (10)

Working Days of reproducing the Error. Object code Software Maintenance/fix and supporting documentation delivered in the next scheduled Release.

47QTCA21D006T Diligent eSecurity International, Inc. 13

Siren 24 x 7 Software Maintenance Support (additional Annual Fee applied to other part numbers). This is used to calculate the cost of 24 x 7Software Maintenance Support. The percentage is applied to the total of the license fees. For example, $100k of annual license fees would have an additional charge of $25k if the customer wants 24 x 7 Software Maintenance Support.

“Error Severity Level(s)” means:

a) “Level 1/Critical” - Any Error that causes or results in: (i) System or sub-System unavailability; (ii) the System, a System module, or major System function to be rendered inoperable, disabled, or inaccessible; (iii) data corruption; and/or (iv) the prevention of critical business functions from being performed.

b) “Level 2/Severe” - Any Error that causes or results in: (i) functional inconsistency across the System; and/or (ii) degradation of System performance.

c) “Level 3/Important” - Any Error that causes or results in: (i) incorrect functioning of navigation or validation operations with respect to the System; (ii) disabling or degradation of non-essential functions and/or (iii) Product aesthetics to be inconsistent or incorrect with respect to positioning, spelling and/or color.

47QTCA21D006T Diligent eSecurity International, Inc. 14

LABOR CATEGORY DESCRIPTIONS

Network Engineer 1

Minimum/General Experience: Two years progressively responsible network systems engineering experience.

Functional Responsibilities: Analyzes complex local and wide area network systems, including planning, designing, evaluation, selecting operating systems and protocol suites and configuring communication media with concentrators, bridges, and other devices. Resolves difficult interoperability problems to obtain operations across all platforms including e-mail, files transfer, multimedia, teleconferencing, and the like. Configures systems to user environments. Supports acquisition of hardware and software as well as subcontractor services as needed. May act as a technical project leader or provide work leadership for lower level employees.

Minimum Education: Bachelors degree in Computer Science, a related field, or technical certification

Applicable Requirements: Secret/Top Secret/TS SCI Security Clearance

Network Engineer 2

Minimum/General Experience: Four years of Network Engineering experience, including supervision/ management experience.

Functional Responsibilities: Responsible for the direct supervision of the Network Engineering tasks. Reviews and prioritizes network needs and analyzes project costs and feasibility.

Develops network systems analysis standards and methodology consistent with technical requirements. Schedules staff to obtain proper response in a timely manner. Reviews recommendations for network improvement. Responsible for the employment, training, and discipline of assigned employees. This is the first level of supervision of the Network Engineering function.

Minimum Education: Bachelors degree in Computer Science, Management Information Systems, a related field, or technical certifications

Applicable Requirements: Secret/Top Secret/TS SCI Security Clearance

Project Manager

Minimum/General Experience: Six years of Project Management experience.

47QTCA21D006T Diligent eSecurity International, Inc. 15

Functional Responsibilities: Oversees various projects or project subtasks of a moderate complex nature. Responsible for assembling project teams, assigning individual responsibilities, identifying appropriate resources, and developing schedules. Must be familiar with the contract scope and project objectives, as well as the role and function of each team member in order to effectively coordinate the activities of the project team.

Minimum Education: Bachelor’s Degree or equivalent in a related field

Applicable Requirements: Secret/Top Secret/TS SCI Security Clearance

Senior Project Manager

Minimum/General Experience: Ten years of Project Management experience.

Functional Responsibilities: Responsible for technical performance, cost, and schedule of projects and subtasks. Organizes, directs, and coordinates planning, execution, and evaluation of all project/technical support activities. Interfaces with customer representatives and management.

Provides direction, establishes project management structure, develops work breakdown structures, allocates resources, and develops and maintains project schedules.

Minimum Education: Bachelor’s Degree or equivalent in related field and PMP certification.

Applicable Requirements: Secret/Top Secret/TS SCI Security Clearance

Program Manager

Minimum/General Experience: Ten years professional experience. An advanced degree is equivalent to three years of experience.

Functional Responsibilities: Responsible for managing the day-to-day operations of the program and overall coordination, status reporting, and stability of complex and cross-functional project-oriented work efforts. Develops the program strategy, supporting business case, and various program plans. Ensures integration of project and adjusts scope, timing, and budget as needed. Establishes and implements program management processes and methodologies to ensure all projects are delivered on time, within budget, adhere to high quality standards, and meet customer expectations.

Responsible for tracking key project milestones and adjusting program plans and/or resources.

Delivers presentations and leads client meetings.

Minimum Education: Bachelor’s Degree in Computer Science, Information Systems, Systems Engineering or other science/technical degree and PMP certification.

47QTCA21D006T Diligent eSecurity International, Inc. 16

Subject Matter Expert I

Minimum/General Experience: 5 years related experience in field of expertise.

Functional Responsibilities: Provides expert consultative support to a functional technical area of the project. Develops solutions to complex problems. Works closely with information technologists to identify the best technological solution to technical issues. Provides consulting to director and senior managers on information technology strategies. Develops, leads, and conducts quality workshops, benchmarking, and surveys. Facilitates process improvement efforts. Can manage a project team.

Minimum Education: Bachelors Degree in the appropriate discipline.

Subject Matter Expert II

Minimum/General Experience: 8 years related experience in field of expertise. (A Masters Degree is equivalent to 2 years experience.)

Functional Responsibilities: Provides expert, independent services and leadership in specialized functional or technical areas on an as-needed basis. For example, provides expert advice and assistance in state-of-the-art hardware/software. Coordinates with contractor management and customer personnel at all levels to ensure that the problem is properly understood and defined, and that the solution satisfies the client’s requirements. Designs, organizes, leads, and conducts executive level workshops, benchmarking, and surveys.

Prepares papers and documentation in support of customer requirements. Can lead a project team.

Minimum Education: Bachelors Degree in the appropriate discipline.

Subject Matter Expert III

Minimum/General Experience: 12 years related experience in field of expertise. (A Masters Degree is equivalent to 2 years experience.)

Functional Responsibilities: Acts as an expert consultant relating to an information technology or other technical field. Provides technical knowledge and analysis of highly specialized applications and operational environment, high-level systems analysis, design, integration, documentation, and implementation advice on exceptionally complex problems. Conceives, plans, and executes a wide variety of projects requiring exploration of subject areas; defines problems, and develops approaches for resolution. Uses written and oral communication skills to support decision-oriented input to the project. Can act as a technical team leader.

47QTCA21D006T Diligent eSecurity International, Inc. 17

Minimum Education: Bachelors Degree in the appropriate discipline.

Subject Matter Expert IV

Minimum/General Experience: 17 years related experience in field of expertise, or Masters Degree in appropriate discipline and 12-14 years experience in field of expertise, or Doctorate Degree in appropriate discipline and 10-12 years experience.

Functional Responsibilities: Provides extensive, expert knowledge of technical/engineering applications in the information technology (IT) specialty area with the ability to provide complete technical solutions. Independently performs tasks of the highest degree of complexity and difficulty.

Analyzes technical risk, schedule, and cost impacts of approaches. Establishes performance and technical standards. Generates and approves project and testing specifications. Provides technical guidance to other project team members. Can supervise other technical personnel. Results of work are technically authoritative. Develops and recommends organizational process changes to include new solutions and new technology. Excellent communication and problem-solving skills.

Minimum Education: Bachelors Degree in the appropriate discipline.

Subject Matter Expert V

Minimum/General Experience: 20 years related experience in field of expertise, or Masters Degree in appropriate discipline and 15-17 years experience in field of expertise, or Doctorate Degree in appropriate discipline and 10-12 years experience.

Functional Responsibilities: Provides extensive, expert knowledge of technical/engineering applications in the information technology (IT) specialty area with the ability to provide complete technical solutions. Independently performs tasks of the highest degree of complexity and difficulty.

Analyzes technical risk, schedule, and cost impacts of approaches. Establishes performance and technical standards. Generates and approves project and testing specifications. Provides technical guidance to other project team members. Can supervise other technical personnel. Results of work are technically authoritative. Develops and recommends organizational process changes to include new solutions and new technology. Excellent communication and problem-solving skills.

Minimum Education: Bachelors Degree in the appropriate discipline and professional certifications. Masters degree required. Doctorate degree desired, but not required.

Information Security Policy Analyst 1

47QTCA21D006T Diligent eSecurity International, Inc. 18

Minimum/General Experience: 3 years working in the information security policy, management or governance field.

Functional Responsibilities: Provides support in many areas of information security policy development and communication and has writing and communication responsibilities. This analyst can also perform security awareness training with supervision. Work varies from project to project but includes the following: writing and revising Security Plans in compliance with OMB regulatory directives; development of internal federal government information security policy; producing reports that are generated by vulnerability scanners and intrusion detection systems; responding to email inquiries on information security policy and federal regulatory guidance; and responding to auditors regarding compliance with security plans, policy, and procedures.

Minimum Education: Bachelor’s degree in Information Security, Information Assurance, Computer Science or related field.

Information Security Policy Analyst 2

Minimum/General Experience: 5 years working in the information security policy, management or governance field.

Functional Responsibilities: Provides support in many areas of information security policy development and communication and has writing and communication responsibilities. Work varies from project to project but includes the following: writing and revising Security Plans in compliance with OMB regulatory directives; development of internal federal government information security policy; producing reports that are generated by vulnerability scanners and intrusion detection systems; responding to email inquiries on information security policy and federal regulatory guidance; and responding to auditors regarding compliance with security plans, policy, and procedures.

Minimum Education: Bachelor’s degree in Information Security, Information Assurance, Computer Science or related field.

Information Security Analyst 1

Minimum/General Experience: 3 year working in the information security field.

Functional Responsibilities: Provides technical support in the areas of vulnerability assessment, risk assessment, network security, application security, and security control implementation.

Defines, develops and maintain security policies and procedures. Establishes and satisfies complex system-wide information security requirements based upon the analysis of user, policy, 47QTCA21D006T Diligent eSecurity International, Inc. 19 regulatory, and resource demands. Responsible for designing and implementing solutions for protecting the confidentiality, integrity and availability of sensitive information. Provides technical evaluations of information systems and assists with making security improvements. Participates in design of information system contingency plans that maintain appropriate levels of protection and meet time requirements for minimizing operations impact to customer organization. Conducts security product evaluations, and recommends products, technologies and upgrades to improve the security posture. Conducts testing and audit log reviews to evaluate the effectiveness of current security measures. Conducts security control assessments in support of System Authorizations.

Minimum Education: Bachelor’s degree in Information Security, Information Assurance or Computer Science and CISA, CISM or CISSP.

Information Security Analyst 2

Minimum/General Experience: 5 years working in the information security field.

risk assessment, network security, application security, and security control implementation.

Defines, develops and maintain security policies and procedures. Establishes and satisfies complex system-wide information security requirements based upon the analysis of user, policy, regulatory, and resource demands. Responsible for designing and implementing solutions for protecting the confidentiality, integrity and availability of sensitive information. Provides technical evaluations of information systems and assists with making security improvements. Participates in design of information system contingency plans that maintain appropriate levels of protection and meet time requirements for minimizing operations impact to customer organization. Conducts security product evaluations, and recommends products, technologies and upgrades to improve the security posture. Conducts testing and audit log reviews to evaluate the effectiveness of current security measures. Conducts security control assessments in support of System Authorizations.

Minimum Education: Bachelor’s degree in Information Security, Information Assurance or Computer Science and CISA, CISM or CISSP

Information Security Analyst 3

Minimum/General Experience: 8 years working in the information security field.

risk assessment, network security, application security, and security control implementation.

Defines, develops and maintain security policies and procedures. Establishes and satisfies complex system-wide information security requirements based upon the analysis of user, policy, regulatory, and resource demands. Responsible for designing and implementing solutions for

47QTCA21D006T Diligent eSecurity International, Inc. 20 protecting the confidentiality, integrity and availability of sensitive information. Provides technical evaluations of information systems and assists with making security improvements. Participates in design of information system contingency plans that maintain appropriate levels of protection and meet time requirements for minimizing operations impact to customer organization. Conducts security product evaluations, and recommends products, technologies and upgrades to improve the security posture. Conducts testing and audit log reviews to evaluate the effectiveness of current security measures. Conducts security control assessments in support of System Authorizations.

Minimum Education: Bachelor’s degree and CISA, CISM or CISSP.

Information Security Analyst 4

Minimum/General Experience: 10 years working in the information security field.

risk assessment, network security, application security, and security control implementation.

Defines, develops and maintain security policies and procedures. Establishes and satisfies complex system-wide information security requirements based upon the analysis of user, policy, regulatory, and resource demands. Responsible for designing and implementing solutions for protecting the confidentiality, integrity and availability of sensitive information. Provides technical evaluations of information systems and assists with making security improvements. Participates in design of information system contingency plans that maintain appropriate levels of protection and meet time requirements for minimizing operations impact to customer organization. Conducts security product evaluations, and recommends products, technologies and upgrades to improve the security posture. Conducts testing and audit log reviews to evaluate the effectiveness of current security measures. Conducts security control assessments in support of System Authorizations.

Minimum Education: Graduate degree or Bachelor’s degree and CISA, CISM or CISSP.

Information Security Engineer 1

Minimum/General Experience: 1 year working in systems or network administration including implementation and administration of security.

Functional Responsibilities: Provides engineering support to plan, coordinate, and implement the organization’s information security. Provides support for facilitating and identifying current security infrastructure and define future programs, design and implementation of fire-wall and other related security issues on LANs/WANs, integration of secure products, and development of complex information systems to meet information system security requirements. A working knowledge of several of the following areas is required: understanding of business security practices and procedures; working knowledge of current security and vulnerability scanning tools

47QTCA21D006T Diligent eSecurity International, Inc. 21 available; hardware/software firewalls and their implementation; different communication protocols; encryption techniques/tools; familiarity with commercial products, and current Internet technology. Provides the expertise to conduct technical systems analysis, and security test and evaluation in support of System Authorizations. Has a broad knowledge of the technical information systems security discipline.

Minimum Education: Bachelor’s degree in Computer Information Systems, Information Security or similar.

Information Security Engineer 2

Minimum/General Experience: 3 years working in the information security field including developing solutions that satisfy Federal, legal, and regulatory requirements (FISMA, GISRA, OMB and NIST guidance and regulations)

Functional Responsibilities: Provides engineering support to plan, coordinate, and implement the organization’s information security. Provides support for facilitating and identifying current security infrastructure and define future programs, design and implementation of fire-wall and other related security issues on LANs/WANs, integration of secure products, and development of complex information systems to meet information system security requirements. A working knowledge of several of the following areas is required: understanding of business security practices and procedures; working knowledge of current security and vulnerability scanning tools available; hardware/software firewalls and their implementation; different communication protocols; encryption techniques/tools; familiarity with commercial products, and current Internet technology. Provides the expertise to conduct technical systems analysis, and security test and evaluation in support of System Authorizations. Has a broad knowledge of the technical information systems security discipline.

Minimum Education: Bachelor’s degree in Computer Information Systems, Information Security or similar and professional certification.

Information Security Engineer 3

Minimum/General Experience: 5 years working in the information security field including and NIST guidance and regulations). (Master’s degree substitutes for 2 years experience)

Functional Responsibilities: Provides engineering support to plan, coordinate, and implement the organization’s information security. Provides support for facilitating and identifying current security infrastructure and define future programs, design and implementation of fire-wall and other related security issues on LANs/WANs, integration of secure products, and development of complex information systems to meet information system security requirements. A working

47QTCA21D006T Diligent eSecurity International, Inc. 22 knowledge of several of the following areas is required: understanding of business security practices and procedures; working knowledge of current security and vulnerability scanning tools available; hardware/software firewalls and their implementation; different communication protocols; encryption techniques/tools; familiarity with commercial products, and current Internet technology. Provides the expertise to conduct technical systems analysis, and security test and evaluation in support of System Authorizations. Has a broad knowledge of the technical information systems security discipline.

Minimum Education: Bachelor’s degree in Computer Information Systems, Information Security or similar and professional certification.

Information Security Engineer 4

Minimum/General Experience: 8 years working in the information security field including and NIST guidance and regulations).

Functional Responsibilities: Provides engineering support to plan, coordinate, and implement the organization’s information security. Provides support for facilitating and identifying current security infrastructure and define future programs, design and implementation of fire-wall and other related security issues on LANs/WANs, integration of secure products, and development of complex information systems to meet information system security requirements. A working knowledge of several of the following areas is required: understanding of business security practices and procedures; working knowledge of current security and vulnerability scanning tools available; hardware/software firewalls and their implementation; different communication protocols; encryption techniques/tools; familiarity with commercial products, and current Internet technology. Provides the expertise to conduct technical systems analysis, and security test and evaluation in support of System Authorizations. Has a broad knowledge of the technical information systems security discipline.

Minimum Education: Graduate degree in Computer Information Systems, Information Security or similar and professional certification.

Junior Technical Writer

Minimum/General Experience: 1 year experience. Familiarity with Government regulations and standards.

Functional Responsibilities: Prepares and edits technical documentation incorporating and operational personnel. Duties include writing, editing, and graphic presentation of technical information for both information provided by the user, specialist, analyst, programmer, and technical and non-technical personnel. Produces user manuals, training aids, software/system

47QTCA21D006T Diligent eSecurity International, Inc. 23 engineering change proposal and functional/physical configuration reports. May include system specification and operational instructions. Supports the Technical Writer to prepare documentation according to standards.

Minimum Education: Bachelor’s degree.

Technical Writer

Minimum/General Experience: 3 years experience. Familiarity with Government regulations and standards.

Functional Responsibilities: Prepares and edits technical documentation incorporating and operational personnel. Duties include writing, editing, and graphic presentation of technical information for both information provided by the user, specialist, analyst, programmer, and technical and non-technical personnel. Produces user manuals, training aids, software/system engineering change proposal and functional/physical configuration reports. May include system specification and operational instructions. Must be able to interpret technical documentation standards and prepare documentation according to standards.

Minimum Education: Bachelor’s degree.

Integration Services Quality Assurance Analyst I

Minimum/General Experience: 2 years experience performing services detailed above.

Functional Responsibilities: Under direct supervision, carries out procedures to ensure that all information systems products and services meet organization standards and end-user requirements. Assists in the testing of software to ensure proper operation and freedom from defects. Documents and works to resolve basic problems. Reports progress on problem resolution to management.

Minimum Education: Bachelor’s degree in related field.

Integration Services Quality Assurance Analyst II

Minimum/General Experience: 4 years of experience performing services detailed above

Functional Responsibilities: Under general supervision, carries out procedures to ensure that all information systems products and services meet minimum organization standards and end-user

47QTCA21D006T Diligent eSecurity International, Inc. 24 requirements. Thoroughly tests software to ensure proper operation and freedom from defects.

Documents and works to resolve all problems. Reports progress on problem resolution to management. Devises improvements to current procedures and develops models of possible future configurations. Performs workflow analysis and recommends quality improvements.

Minimum Education: Bachelor’s degree in related field.

Sensor Integration / Operations Specialist I

Minimum/General Experience: 1 year experience with the systems and performing the tasks above

Functional Responsibilities: Equipment integration and service of high tech systems, including installing, integrating, operating, and maintaining network security sensor tools. Retrofitting, rack building, or modifications needed. Conducts the electronic and systems testing.

Minimum Education: Bachelor’s degree in Computer Science or related field.

Sensor Integration / Operations Specialist II

Minimum/General Experience: 4 years of experience in integrating software components, especially COTS and GOTS software together to perform client required functions.

Functional Responsibilities: Under general supervision, defines and executes all integration engineering activities within a project, installing, integrating, operating, and maintaining network security sensor tools. Activities include concept exploration, prototype development, systems integration, systems testing, validation, and staffing and development of a systems integration plan.

Minimum Education: Bachelor’s degree in Computer Science or related field.

Applicable Requirements: Secret/Top Secret/TS SCI Security Clearance

Governance, Training and Policy Manager

Minimum/General Experience: 5 years of experience in IT security governance, policy and training including development and delivery of security awareness and training.

Functional Responsibilities: Manages the research effort required to develop best practices for IT security governance, policy, and training, and to develop and revise training courses with clients.

Conducts research necessary to develop and revise training courses. Prepares all instructor materials - including course outline, background material and training aids. Prepares all training

47QTCA21D006T Diligent eSecurity International, Inc. 25 materials for participants, include manuals, handouts, and course critique forms. Trains client personnel in both formal classroom workshops at client’s site and via web base conference systems.

Minimum Education: Bachelor’s degree Information Security, Information Assurance, Computer Science or related field.

Desktop Support Specialist I

Minimum/General Experience: 1 year experience with installation and configuration of desktop, laptops, email and printers.

Functional Responsibilities: Acts as senior member of the customer service center and possesses in depth knowledge of microcomputer hardware and software systems. Demonstrates advanced office automation trouble shooting and end user problem resolution skills. Applies advanced experience during the operation, monitoring and maintenance of various office automation and network components. Demonstrates excellent oral and interpersonal skills.

Minimum Education: Associates degree in Computer Science, a related field, or technical certification

Desktop Support Specialist II

Minimum/General Experience: 3 years’ experience with installation and configuration of desktop, laptops, email and printers.

Functional Responsibilities: Acts as member of the customer service center and possesses in depth knowledge of microcomputer hardware and software systems. Demonstrates office automation trouble shooting and end user problem resolution skills. Performs the operation, monitoring and maintenance of various office automation and network components. Demonstrates excellent oral and interpersonal skills.

Minimum Education: Undergraduate degree in Computer Science, a related field, or technical certification

Network Administrator I

Minimum/General Experience: 1 year experience with network administration.

Functional Responsibilities: Analyzes local and wide area network systems, including planning, designing, evaluating, selecting operating systems and protocol suites, and configuring

47QTCA21D006T Diligent eSecurity International, Inc. 26 communication media with concentrators, bridges, and other devices. Resolves interoperability problems to obtain operations across all platforms including e-mail, files transfer, multimedia, teleconferencing, and the like. Configures systems to user environments. Supports acquisition of hardware and software as well as subcontractor services as needed.

Minimum Education: Bachelors degree in Computer Science, a related field, or technical certification.

Network Administrator II

Minimum/General Experience: 3 years’ experience with network administration.

Functional Responsibilities: Analyzes local and wide area network systems, including planning, designing, evaluation, selecting operating systems and protocol suites, and configuring communication media with concentrators, bridges, and other devices. Resolves interoperability problems to obtain operations across all platforms including e-mail, files transfer, multimedia, teleconferencing, and the like. Configures systems to user environments. Supports acquisition of hardware and software as well as subcontractor services as needed.

Minimum Education: Bachelors degree in Computer…

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