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Federal Supply Service
Authorized Federal Supply Schedule Price List On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! ®, a menu-driven database system. The INTERNET address GSA Advantage! ® is: GSAAdvantage.gov.
Multiple Award Schedule Information Technology FSC Group: D399 and U012 Contract number: 47QTCA21D005X For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.
Contract period: February 24, 2021 through February 23, 2026 United Business Solutions Inc 1100 Cornwall Road, Suite 100
Monmouth Junction, NJ 08852 732-387-5106 Contract administration source Tarwinder Singh 732-387-5106 Tarwinder@ubsols.com Business size: Small Contents
3CUSTOMER INFORMATION
5PRICING INFORMATION
5LABOR CATEGORIES / 54151S
6COURSES / 611420
8LABOR CATEGORY DESCRIPTIONS
20COURSE DESCRIPTIONS
CUSTOMER INFORMATION
1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).
| 54151S |
| Information Technology Professional Services |
| 611420 |
| Information Technology Training |
| OLM |
| Order Level Materials |
1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. N/A 1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See LABOR CATEGORY DESCRIPTIONS below.
2. Maximum order: SIN54151S: $500,000; SINs 611420 and OLM: $250,000
3. Minimum order: $100
4. Geographic coverage (delivery area). Worldwide
5. Point(s) of production (city, county, and State or foreign country). Same as contractor
6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.) See PRICING INFORMATION below
7. Volume discounts. 2% discount for orders over $250K
8. Prompt payment terms. 1 % if Payment is made within 20 days.
Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.
9. Foreign items (list items by country of origin). Not Applicable 10a. Time of delivery. 30 days ARO 10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. Contact Contractor 10c. Overnight and 2-day delivery. Contact Contractor 10d. Urgent Requirements. Contact Contractor
11. F.O.B. point(s). Destination 12a. Ordering address(es). Same as contractor 12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.
13. Payment address(es). Same as contractor
14. Warranty provision. N/A
15. Export packing charges, if applicable. Not Applicable
16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable
17. Terms and conditions of installation (if applicable). Not Applicable 18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable 18b. Terms and conditions for any other services (if applicable). Not Applicable
19. List of service and distribution points (if applicable). Not Applicable
20. List of participating dealers (if applicable). Not Applicable
21. Preventive maintenance (if applicable). Not Applicable 22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable 22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g., contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/. Not Applicable.
23. Data Universal Number System (DUNS) number. 849497888
24. Notification regarding registration in System for Award Management (SAM) database. Contractor registered and active in SAM.
PRICING INFORMATION
LABOR CATEGORIES / 54151S
| SIN |
| Labor Category |
| GSA Price |
| 54151S |
| Project Manager |
| $69.12 |
| 54151S |
| Software Tester |
| $49.37 |
| 54151S |
| Business Analyst |
| $69.12 |
| 54151S |
| Senior Business Analyst |
| $69.12 |
| 54151S |
| Senior Consultant |
| $69.12 |
| 54151S |
| Senior Programmer/Engineer |
| $88.87 |
| 54151S |
| Business Process Specialist [Expert] |
| $69.12 |
| 54151S |
| Configuration Management Specialist II |
| $61.71 |
| 54151S |
| Computer Scientist IV |
| $61.71 |
| 54151S |
| Network Administrator III |
| $76.03 |
| 54151S |
| Senior Systems Engineer |
| $74.06 |
| 54151S |
| IT Technologist |
| $71.09 |
| 54151S |
| System Analyst I |
| $58.75 |
| 54151S |
| Database Systems Administrator |
| $69.12 |
| 54151S |
| Quality Assurance Analyst |
| $51.35 |
| 54151S |
| Senior Business IT Analyst |
| $83.93 |
| 54151S |
| Lead Web Developer |
| $64.18 |
| 54151S |
| Senior Software Developer |
| $71.09 |
| 54151S |
| Software Developer - Web Applications II |
| $65.66 |
| 54151S |
| Cloud Systems Engineer |
| $49.37 |
| 54151S |
| Mid Software Developer |
| $64.18 |
| 54151S |
| Web Developer |
| $48.68 |
| 54151S |
| IT Consultant |
| $67.14 |
| 54151S |
| Senior Functional Analyst |
| $56.28 |
| 54151S |
| Database Consultant |
| $57.27 |
| 54151S |
| Data Analyst |
| $69.12 |
| 54151S |
| Senior Systems Integrator |
| $54.31 |
| 54151S |
| Software Developer - Web Applications IV |
| $59.24 |
| 54151S |
| Business Process Analyst II |
| $51.84 |
| 54151S |
| Test Engineer II |
| $69.12 |
| 54151S |
| Technical Architect |
| $71.09 |
| 54151S |
| Senior Systems Analyst |
| $64.18 |
| 54151S |
| Applications Development Analyst‐ Advanced |
| $65.17 |
| 54151S |
| Program Analyst II |
| $76.03 |
| 54151S |
| Computer Programmer I |
| $59.24 |
| 54151S |
| Administrative/Project Coordinator |
| $59.24 |
| 54151S |
| Systems Analyst‐ Advanced |
| $74.06 |
COURSES / 611420
| SIN |
| Course Title |
| GSA PRICE |
| 611420 |
| Programming in HTML & HTML5 |
| $789.92 |
| 611420 |
| Programming in CSS & CSS3 |
| $789.92 |
| 611420 |
| Programming in JavaScript with ES6 / ES2015, ES7 / ES2016, and ES8/ ES2017 |
| $1,974.81 |
| 611420 |
| Programming in HTML5 with JavaScript, CSS3, and Bootstrap |
| $2,468.51 |
| 611420 |
| Programming in Node JS |
| $1,086.15 |
| 611420 |
| Programming in React JS and Flux |
| $1,481.11 |
| 611420 |
| Programming in React JS, Flux, Redux and Node JS |
| $2,172.29 |
| 611420 |
| Visual Studio 2010 Essential Training |
| $1,184.89 |
| 611420 |
| Learning AngularJS 1/ 1.6 |
| $888.66 |
| 611420 |
| Building a Full-Stack App with Angular 2+ and Spring Boot |
| $1,579.85 |
| 611420 |
| Learning the Angular CLI |
| $888.66 |
| 611420 |
| Angular: Cloud-Powered Apps with Firebase |
| $1,086.15 |
| 611420 |
| Learning ASP.NET |
| $987.41 |
| 611420 |
| ASP.NET Web Forms Essential Training |
| $1,184.89 |
| 611420 |
| Object Oriented Programming with C# |
| $888.66 |
| 611420 |
| LINQ with C# Essential Training |
| $1,184.89 |
| 611420 |
| Node.js for C# Developers |
| $1,184.89 |
| 611420 |
| C# & .NET: Programming |
| $2,172.29 |
| 611420 |
| Learning SQL Server 2017 |
| $1,184.89 |
| 611420 |
| Microsoft SQL Server 2019 |
| $1,481.11 |
| 611420 |
| Migrating Access Databases to SQL Server |
| $888.66 |
| 611420 |
| SQL Server: Developer and DBA Collaboration with Logical Query Processing. |
| $1,481.11 |
| 611420 |
| Data Science on Google Cloud Platform: Designing Data Warehouses |
| $1,777.33 |
| 611420 |
| Learning PL/SQL |
| $987.41 |
| 611420 |
| Learning Oracle Database 12c |
| $1,481.11 |
| 611420 |
| Learning Oracle Database 19c |
| $1,876.07 |
| 611420 |
| Couchbase and Oracle data access |
| $1,777.33 |
| 611420 |
| Business Analysis Foundations |
| $1,184.89 |
| 611420 |
| Agile Business Analyst and Product owner roles |
| $1,481.11 |
| 611420 |
| Business Analyst and Project Manager Collaboration |
| $2,468.51 |
| 611420 |
| Learning AWS Amplify |
| $789.92 |
| 611420 |
| Web Development: Full Stack and Front End |
| $888.66 |
| 611420 |
| Learning Java/ Java 14 |
| $1,974.81 |
| 611420 |
| Advanced Java Programming |
| $1,777.33 |
| 611420 |
| Python Basics for Java Developers |
| $789.92 |
| 611420 |
| AWS Essential Training for Developers |
| $2,468.51 |
| 611420 |
| Serverless and Microservices for AWS |
| $1,481.11 |
| 611420 |
| Azure Resources for AWS Architects |
| $1,481.11 |
| 611420 |
| Introduction to Web APIs |
| $789.92 |
| 611420 |
| Building Angular and ASP.NET Web API Apps |
| $1,184.89 |
| 611420 |
| CI/CD with AWS |
| $2,468.51 |
| 611420 |
| DevOps Foundations: Continuous Delivery/Continuous Integration |
| $1,481.11 |
| 611420 |
| Git for System Administration |
| $1,184.89 |
| 611420 |
| Git: Branches, Merges, and Remotes |
| $1,184.89 |
| 611420 |
| Bamboo Essential Training |
| $1,184.89 |
| 611420 |
| Planning and Releasing Software with JIRA |
| $789.92 |
| 611420 |
| Publish repository to BitBucket |
| $789.92 |
| 611420 |
| Continuous Delivery with GitLab |
| $987.41 |
| 611420 |
| SharePoint Online: Working in the Modern Experience |
| $1,184.89 |
| 611420 |
| Google Cloud Platform for Enterprise Essential Training |
| $1,184.89 |
| 611420 |
| Java EE: Packaging and Deploying an App |
| $1,184.89 |
| 611420 |
| Programming Foundations: APIs and Web Services |
| $789.92 |
| 611420 |
| Cloud computing |
| $1,184.89 |
| 611420 |
| Cybersecurity with Cloud Computing |
| $2,468.51 |
| 611420 |
| Solutions before cloud computing |
| $1,481.11 |
| 611420 |
| Machine learning |
| $1,481.11 |
| 611420 |
| Data Science & Analytics Career Paths |
| $987.41 |
| 611420 |
| Machine Learning in Mobile Applications |
| $1,481.11 |
| 611420 |
| AI in Business Essential Training |
| $1,974.81 |
| 611420 |
| Big Data in the Age of AI |
| $2,962.22 |
LABOR CATEGORY DESCRIPTIONS
| Labor Category/Service Title |
| Labor Category/Service Description |
(250 words) Key Words (separated by commas, limit to five keywords. include these words in the description)
| Minimum Education |
| Minimum Years of Experience (cannot be a range) |
| Network Installation Technician |
| Applies computer techniques, principles, and precedents to develop, design, modify, install, test, evaluate, or operate network based data processing systems or facilities. Maintains, repairs, inspects, troubleshoots or programs systems equipment or components. Reviews analyze, develop, prepare, or apply specifications, policies, standards, or procedures. Plans and performs test and evaluations of systems equipment or components |
| Maintains, repairs, inspects, troubleshoots or programs systems equipment or components. |
| Bachelors |
| 5 |
| Project Manager |
| Oversees technical initiatives with cross-departmental or enterprise-wide applicability. Works with potential customers to understand their requirements. Proposes technical solutions, gathers information for estimates, manages vendor relations, and coordinates project from prototype through installation. Six years experience including complete project development from inception to deployment with |
a demonstrated ability to provide guidance and direction in tasks of similar scope and complexity.
| project development, technical solutions, gathers information for estimates, manages vendor relations |
| Bachelors |
| 6 |
| Software Tester |
| Test the operation of software against projected outcomes. Requires ability to diagnose, troubleshoot and software failures by employing analytical skills. Provides ongoing testing support for specialized applications: logs design and development issues, and may analyze and corrects problem at source. Advises programmers on software failures, successes, and may recommend solutions. Identifies problems requiring user assistance and coordinates programmer technical support. Required Experience: Experience in testing software applications and requires user proficiency with PC hardware, standard software, and specialized applications, and effective oral and written communication skills to explain technical situations, present information, and provide training. Must have knowledge of the office suite and desktop applications required. |
| testing software applications, user proficiency with PC hardware, standard software |
| Associates |
| 5 |
| Business Analyst |
| Gather, analyze, document, and validate business and/or technical needs. Documents business and/or technical needs using advanced textual, and visual, modeling deliverables. Identifies, manages, and tracks business and technical needs objectives throughout the project’s lifecycle. Assist in leading project or initiative tasks with relevant team members, stakeholders, and functional domain leadership. Assist in leading day-today business interaction and business expectations in relationship to assigned deliverables, with |
the guidance of functional manager, project manager. Identify, evaluate, and communicate issues and risks, related to business processes to project, IT and business unit management, developing mitigation strategies in collaboration with business and project team members.
| advanced textual, visual, modeling deliverables. |
| Bachelors |
| 5 |
| Senior Business Analyst |
| Minimum/General Experience: • Requires minimum 7 years of professional experience demonstrating an ability to perform business analysis • Minimum 3 years of specialized experience in business analysis Functional Responsibility: • Work with clients to develop and improve business processes and understand client requirements, specifying and analyzing these to a sufficient level of detail to ensure clarity of definition • Provide tutorship to junior analysts Collect, write formal specifications and communicate business |
requirements between development and client to design and implement business solutions
• Responsible for the collection, analysis and documentation of a client's business needs and requirements
• Use a structured change management process to shepherd projects from requirements gathering through completion
• Identify, recommend and develop methods, tools and metrics for client business process and operational support
• Identify business priorities and advises client on options
• Develop relationships with clients by being proactive, display a thorough understanding of their business, and provide innovative business solutions
• Recommend metrics to ensure customer satisfaction
• Develop user help and technical support documentation
• Communicate usability issues regarding product interface
| understand client requirements, specifying, analyzing |
| Associates |
| 7 |
| Senior Consultant |
| Provides senior-level IT-related analytical and program support, participates in organizational assessments of IT or IT-related projects, programs or organizations, develops performance measures and focuses on providing very high quality work. Provides assistance and advisory services to clients in meeting their IT-related business and mission needs. Contributes and assists in the development of engagement deliverables and contributes to status reporting. Conducts analysis to meet program requirements, and complete project deliverables. Performs analyses, make diagnoses, defines symptoms and problems, and develops conclusions. Leads client meetings and presentations. Frequently leads teams of IT professionals performing any of the foregoing activities. |
| Performs analyses, make diagnoses, defines symptoms and problems, develops conclusions |
| Bachelors |
| 10 |
| Senior Programmer/Engineer |
| May serve as task or project leader. Provides technical expertise in performing applications programming and systems analysis for database and software development and maintenance activities. Work will include software requirements, definition and design, applications development, and work with third and fourth generation computer languages and relational database management systems. Performs analysis and validation of IT requirements. Plans and manages efforts within the systems software domain. Educational Requirements: Bachelor’s Degree in computer science, information systems, or relevant technical, engineering or scientific field or an equivalent combination of education and relevant IT experience may be considered: • Master’s Degree (in the fields described above) plus six (6) years of IT experience • Ph.D. (in the fields described above) plus three (3) to four (4) years of IT experience |
| applications programming, systems analysis for database, software development |
| Masters |
| 8 |
| Business Process Specialist [Expert] |
| A specialist on complex technical and business matters. Researches, analyzes, and recommends improvements to an organization's business processes in order to improve overall organization performance. Studies operational and performance data to identify trends and opportunities for improvement. Being a Business Process Specialist develops project plans, communicates changes and may provide training to impacted business units |
| Researches, analyzes, recommends improvements to an organization's business processes |
| Bachelors |
| 8 |
| Configuration Management Specialist II |
| Under minimal supervision provides journeyman-level configuration management planning. Applies provisions for network and system configuration identification, change control, configuration status accounting, and network and system configuration audits. Follows the change process so that only approved and validated changes are incorporated into product documents and related software. |
| provisions for network, system configuration identification, change control |
| Associates |
| 5 |
| Computer Scientist IV |
| Provides at a master-level, computer research, data science, data modeling, computer design, algorithm research and technical advice. Supervises and may participate in the development, modification, and application of computer modeling and programming applications to analyze and solve mathematical and scientific problems affecting system and program performance. Participates in all phases of scientific and engineering project such as research, design, development, testing, modeling, simulating, training, and documentation. |
| participate in the development, modification, application of computer modeling |
| Bachelors |
| 8 |
| Network Administrator III |
| Supervises and provides senior-level technical guidance for directing and monitoring information systems operations. Designs, builds, and implements network systems and supervises others performing similar work. Directs the compilation of records and the production of reports concerning network operations and maintenance. Troubleshoots network performance issues. Analyzes network traffic and provides capacity planning solutions. Monitors and responds to complex technical control facility hardware and software problems. Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance. |
| Designs, builds, implements network systems |
| Bachelors |
| 5 |
| Senior Systems Engineer |
| The Senior Systems Engineer must have seven years of experience in information systems engineering, and five years experience in engineering large, complex systems or networks. The individual must have demonstrated experience in analytical problem solving of work flows, organization and planning. |
| information systems engineering, engineering large, complex systems or networks |
| Masters |
| 7 |
| Application Developer |
| Develop software applications using variety of technologies including Java, C, RDBMS, Mainframe, COBOL in a variety of environments including client/server, web, and mainframe environments. Provides software development that includes requirements analysis, design, coding, with integration and testing |
| Java, C, RDBMS, Mainframe, COBOL |
| Bachelors |
| 5 |
| IT Technologist |
| Serves as the primary technical contributor in analyzing, planning for, and implementing mission- related activities. Activities include one or more of the following: BPRs, requirements analysis, system sizing, FEAs, IDEF0/IDEF1 modeling and analysis, acquisition management, prototype evaluation and development, work flow and IT organizational analyses, strategic, operational, and security planning, and applications analysis and development (SQL Internet, DBMS, application languages). |
| BPRs, FEAs, IDEF0/IDEF1, SQL Internet, DBMS, |
| Bachelors |
| 10 |
| System Analyst I |
| Under direct supervision, performs a variety of technical tasks including requirements and cost analyses; technical specs; software design, development, and integration; database design and analysis; and technical operations support. |
| technical specs; software design, development, and integration |
| Bachelors |
| 5 |
| Database Systems Administrator |
| Applies current technology in providing MIS solutions. Provides highly technical expertise in providing business application solutions. Must have a comprehensive understanding of hardware/software and communication environments such as: client/server technology, host/mainframe technology, IS, and related peripheral equipment. Specifies proper types of files organization , indexing methods, and security procedures. Advises contractor project teams on the design of complex databases (e.g., schema and subschema details). Defines specialized aspects of user's data base administrator documentation. Performs detailed comparisons of various data base systems. Provides expertise in data storage systems. Develops backup and archival policies and procedures. Configures storage systems software to meet requirements. Performs administration tasks (installing, maintaining, monitoring, recovering, rebuilding, upgrading, patching and performance tuning). Implements software solutions for performance enhancement, operator interface, and increased user capability. Three years experience in a complex, distributed, heterogeneous computing environments, which |
may involve different types of hardware platforms, operating systems applications, data base systems and network environments. One year specific experience as a Data Base Systems Administrator on the target system.
| MIS solutions, indexing methods, security procedures, hardware platforms, operating systems applications, data base systems |
| Bachelors |
| 7 |
| Quality Assurance Analyst |
| Minimum/General Experience: This position requires a minimum of six years’ experience, of which at least three years must be specialized. Experience includes: analysis and design of business applications on complex systems for large-scale computers, data base management, use of the programming languages such as JAVA, JSON, DBMS, C++, SQL, Python, and/or NoSQL . Functional Responsibility: Provides technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, software testing, and adherence to the design concept and to user standards, review of program documentation to assure government standards / requirements are adhered to, and for progress in accordance with schedules. Coordinates with the Project Manager and/or Quality Assurance Manager to ensure problem solution and user satisfaction. Makes recommendations, if needed, for approval of major systems installations. Prepares milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representative |
| JAVA, JSON, DBMS, C++, SQL |
| Bachelors |
| 6 |
| Senior Business IT Analyst |
| Conduct systems analysis to determine operational objectives of business requirements; working with stakeholders, and evaluating requests to propose recommended IT solutions. Evaluate existing or interfacing systems and provide analysis and recommendations on whether interfaces should be continued or functionally subsumed. Identify modifications and improvements to enhance efficiencies and performance of existing system features. Identify core business and IT needs and decompose and document in concepts of operation, briefings, and user stories; document business rules and construct use cases and workflow diagrams as needed. Work collaboratively as part of scrum team to convey stakeholder needs and in support of development and testing |
| interfacing systems, use cases, workflow diagrams |
| Bachelors |
| 10 |
| Lead Web Developer |
| Design and develop Internet/Intranet applications using various tools, database design, and development. Plan design layout & navigation, page formats, develop databases & interactive forms, and coordinate graphics. Work with the customer to develop content. Provide user training. Required Experience: Knowledge and experience with all aspects of website design, development, and production with a particular focus on software design and development. Extensive Knowledge of Internet Technologies, including HTML, JavaScript, VBScript/Active Server Pages, Visual Basic, SQL, and security issues. Must be able to monitor industry trends, technologies, and standards and be able to recommend, and apply new technologies as they emerge. Experience with client/server architecture and web applications is preferred. |
| Plan design layout, navigation, page formats, develop databases, interactive forms |
| Bachelors |
| 5 |
| Senior Software Developer |
| Minimum/General Experience: • Requires minimum 7 years of experience in software development of complex technology applications • 3 or more years of experience in application design and development using agile methodology and/or UML, Sequence diagrams, Use Cases • 3 or more years of experience in database technologies • Must be highly proficient and have demonstrated ability in designing, coding, debugging, testing, and documenting programs • Ability to develop and integrate enterprise wide software • Experience designing and programing applications in advanced application technologies • Ability to write technical documents and provide presentations to the customer Requires experience in managing of functional and technical |
requirements, designing documents and other system life-cycle documentation to meet SDLC requirements Functional Responsibility:
• Plays a leadership role in assisting with the development of enterprise applications
• Participates in functional requirements and design document and other system lifecycle documentation to meet SDLC requirements
• Codes, tests, debugs, implements, and documents programs.
• Creates appropriate documentation in work assignments such as program code, and technical documentation
• Gathers information from existing systems, analyzes program and time requirements
• Assists project manager in preparing time estimates and justification for assigned tasks. Supports project personnel in resolving complex program problems.
• Works with client and management to resolve issues and validate programming requirements within their areas of responsibility
• Provides technical advice on complex programming
• Strong verbal, written, and interpersonal communication skills with both technical and non-technical audiences
• Experience in communicating functional and technical requirements to the mid and junior developers and facilitate the development of solutions
• Ability to serve as lead and provide leadership and work guidance to less experienced personnel
• Conducts quality assurance activities such as peer reviews, testing, etc.
| ability in designing, coding, debugging, testing |
| Bachelors |
| 7 |
| Software Developer - Web Applications II |
| Under minimal supervision, supports the design and development of web sites using a variety of software applications, techniques, and tools. Develops users interfaces, server and client-side code. Implements frameworks. Designs the website to support the organization’s strategies and goals relative to external communications. |
| Develops users interfaces, server and client-side code |
| Associates |
| 7 |
| Cloud Systems Engineer |
| Provides a technical approach to concerns of commercialization, standardization, and governance of cloud computing applications. Performs a variety of complex project tasks applied to specialized technology problems. Works on tasks involving the integration of electronic processes or methodologies to resolve total system or technology problems. Applies analytical and systematic approaches in the resolution of problems of workflow, organization, and planning. Directs and assists others with the application of system engineering and development principles for the solution of secure systems design problems. Uses Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform, or other cloud services to accomplish tasks. |
| Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform |
| Bachelors |
| 5 |
| Mid Software Developer |
| Minimum/General Experience: • Requires minimum 3 years of experience in software development of complex technology applications • 2 or more years of experience in application design and development using agile methodology and/or UML, Sequence diagrams, Use Cases • 2 or more years of experience in database technologies • Must be highly proficient and have demonstrated ability in designing, coding, debugging, testing, and documenting programs • Ability to develop and integrate enterprise wide software • Experience designing and programing applications in advanced application technologies • Ability to write technical documents and provide presentations to the customer • Requires experience in managing of functional and technical requirements, designing documents and other system life-cycle documentation to meet SDLC requirements Functional Responsibility: • Codes, tests, debugs, implements, and documents programs and technical solutions • Adheres to coding standards defined by technical management • Understands standard systems development lifecycle processes and applies appropriate methodologies in client engagements |
| Codes, tests, debugs, implements, and documents programs and technical solutions |
| Bachelors |
| 3 |
| Web Developer |
| Performs web portal enhancement and content management and employs superior communication skills in working with content owners and experts across the organization. The web content developer will ensure that all web-based content is delivered in a consistent manner that content is placed within the established structure of the site, and that content conforms to goals and objectives, positioning, and messaging. This position will be responsible for adhering to federal, 508, and NIST guidelines. Will possess strong experience in a variety of backend programming languages with some front-end expertise, ideally combined with strong understanding of content management system integration, and efficient system design. |
| front-end, content management system integration, efficient system design |
| Bachelors |
| 5 |
| IT Consultant |
| Serves as a consulting team member with an IT background. Collects data in accordance with plans and verifies and analyzes data to identify trends and relationships as well as current and potential technical and management problems. Installs, configures, tests and supports IT related web servers and software applications and tools |
| analyzes data, potential technical, management problems |
| Bachelors |
| 6 |
| Senior Functional Analyst |
| Leads the gathering, analysis, documentation, and validation of business and / or technical needs. Documents business and / or technical needs using advanced textual, and visual, modeling deliverables. Identifies, manages, and tracks business and technical needs objectives throughout the project’s lifecycle. Leads project or initiative tasks with relevant team members, stakeholders, and functional domain leadership. Lead day-to-day business interaction and business expectations in relationship to assigned deliverables, with the guidance of functional manager, project manager. Identifies, evaluates, and communicates issues and risks, related to business processes to project, IT and business unit management, developing mitigation strategies in collaboration with business and project team members. |
| advanced textual, visual, modeling deliverables |
| Bachelors |
| 5 |
| Database Consultant |
| As the primary technical contributor and/or project or task manager, analyzes and defines system requirements; develops and maintains application programs for Internet, Intranet, and DBMS/SQL systems; demonstrates facility with one or more Internet languages (JAVA, HTML, Cold Fusion) and RDBMS (Access, SQL, Oracle). Experience must include development, testing, and implementations of medium to large size systems with the ability to manage cross-functional projects and web-based applications. |
| DBMS/SQL, JAVA, HTML, Cold Fusion |
| Bachelors |
| 6 |
| Data Analyst |
| Minimum/General Experience: • Requires minimum 4 years of professional experience demonstrating responsibilities in applying analytic and software engineering methodologies and principles to address client needs. Functional Responsibility: • Applies analytic and software engineering methodologies and principles to address client needs. • Performs high-level analysis and quality control to produce highly complex data products. • Performs work of a moderately complex nature under the direction of senior staff |
| Applies analytic, software engineering methodologies, principles to address client needs. |
| Bachelors |
| 7 |
| Senior Systems Integrator |
| Manages projects to ensure timely production of quality integration of new or existing services per customer requirements. Systems can be software, hardware, COTS, GOTS, or other systems requiring integration. Consults with client to understand and determine software requirements, tests functionality and design concepts, analyzes large data sets while providing high level summaries to customers. Collects, analyzes and suggests short and long term budgetary activities supporting the customer. Engages the groups to streamline costs, identify and mitigate risks, and gap analysis for achieving strategic objectives. Supports Program Management Office (PMO), senior management and executives |
| Systems can be software, hardware, COTS, GOTS, or other systems requiring integration |
| Bachelors |
| 5 |
| Software Developer - Web Applications IV |
| At a master-level designs and develops web sites using a variety of software applications, techniques, and tools. Designs and articulates site architecture, site features, intended user interactions. Determines appropriate web frameworks. Defines server-client interaction model. Designs the website to support the organization’s strategies and goals relative to external communications and advise business stakeholders on website design. |
| Designs and articulates site architecture, site features, intended user interactions |
| Bachelors |
| 8 |
| Business Process Analyst II |
| Under minimal supervision formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems in relation to Information Technology and industry requirements. Supports the development of procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results. Performs analysis of business and user needs for information technology, documentation of requirements, and translation into proper system requirements specifications. Provides consultation on projects and is considered to be the one of the top-level contributors/specialists of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment. |
| computer equipment capacity and limitations, operation time, form of desired results |
| Associates |
| 5 |
| Test Engineer II |
| Under minimal supervision evaluates, recommends, and implements automated test tools and strategies. Implements and conducts test and evaluation procedures to ensure system requirements are met. Maintains, upgrades and implements automated test scripts and architectures for application products. Also writes, implements, and reports status for system test cases for testing. Analyzes test cases and provides regular progress reports. Serves as subject matter specialist providing testing know-how for the support of user requirements of complex to highly complex software/hardware applications. Directs and/or participates in all phases of risk management assessments and software/hardware development with emphasis on analysis of user requirements, test design and test tools selection. |
| Analyzes test cases and provides regular progress reports, Implements and conducts test and evaluation procedures |
| Associates |
| 5 |
| Technical Architect |
| Minimum/General Experience: • Requires minimum 7 years of experience in technical architecture design and development • 5 or more years of experience with the design, execution, and oversight of large-scale information technology (IT) projects. This includes experience in the design and development of integrated enterprise-wide Commercial-Off-the-Shelf (COTS) and |
Government-Off-the –Shelf (GOTS) software and hardware solutions
• Requires experience using system lifecycle documentation to meet SDLC requirements Functional Responsibility:
• Leads the design of complex enterprise-wide IT solutions which incorporate technical infrastructure, hardware, and software
• Supports business case analysis and identification of alternative solutions and resulting business impacts
• Leads detailed design of complex enterprise IT solutions involving multiple COTS/GOTS applications, processing platforms, and legacy system
• Detailed migration planning and trade-off analysis; GOTS/COTS software installation and configuration for multiple functional modules of enterprise software
• Design database applications, such as interfaces, data transfer mechanisms, global temporary tables, data partitions, and function based indexes to enable efficient access of the generic database structure
• Design databases to support business applications, ensuring system scalability, security, performance and reliability
• Design and develop data models and architectures for applications, metadata tables, views or related database structures.
• Design and develop load-balancing processes to eliminate down time for backup processes
• Design, develop and document technical system architectures
• Develop technical architectural strategies at the modeling, design and implementation stages to address business or industry requirements
• Collaborate with system architects, software architects, design analysts, and others to understand business or industry requirements
• Create and enforce system standards
• Demonstrate technical functionality, such as performance, security
| technical infrastructure, hardware, and software |
| Bachelors |
| 7 |
| Senior Systems Analyst |
| Minimum/General Experience: • Requires minimum 7 years of professional experience demonstrating ability to perform system analysis • Minimum 3 years of specialized experience in systems analysis Functional Responsibility: • Leads systems analysis of computer and networking systems • Researches, analyzes, and modifies software application systems including encoding, testing, debugging, and installing. • Participates in the design of business processes and facilitates them within systems development • Coordinates definition, design, and implementation of solutions • Overseas the overall integration of all systems components within a predefined environment • Analyzes and develops technical and functional documentation • Gathers information from existing systems, analyzes systems and time requirements |
| perform system analysis, systems analysis Functional Responsibility |
| Associates |
| 7 |
| Applications Development Analyst‐ Advanced |
| Works closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and comply with the organization’s architectural standards. Involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and supporting applications software that is delivered on time and within budget. Makes recommendations towards the development of new code or reuse of existing code. Responsibilities may also include participation in component and data architecture design, performance monitoring, product evaluation and buy vs. build recommendations. Has experience in systems analysis, design and a solid understanding of development, quality assurance and integration methodologies. |
| data architecture design, performance monitoring, product evaluation and buy vs. build recommendations |
| Bachelors |
| 5 |
| Program Analyst II |
| With minimal supervision, performs program analyses, including, but not limited to: operations research, functional analysis, requirements analysis, cost analysis, performance analysis, and simulation and analytical model design and development. |
| operations research, functional analysis, requirements analysis, cost analysis |
| Bachelors |
| 5 |
| Computer Programmer I |
| The Computer Programmer I assists higher level staff by performing elementary programming tasks which concern limited and simple data items and steps which closely follow patterns of previous work done in the organization, e.g. drawing flow charts, writing operator instructions, or coding and testing routines to accumulate counts, tallies, or summaries. This worker may perform routine programming assignments (as described in Level II) under close supervision. In addition to assisting higher level staff, the Computer Programmer I may perform elementary fact-finding concerning a specified work process, e.g., a file of clerical records which is treated as a unit (invoices, requisitions, or purchase orders, etc.) and then report findings to higher level staff. May receive training in elementary fact-finding. Detailed step by-step instructions are given for each task, and any deviation must be authorized by a supervisor. Work is closely monitored in progress and reviewed in detail upon completion. |
| drawing flow charts, writing operator instructions, or coding and testing routines to accumulate counts |
| Bachelors |
| 5 |
| Labor Category/Service Title |
| Labor Category/Service Description |
(250 words) Key Words (separated by commas, limit to five keywords. include these words in the description)
| Minimum Education |
| Minimum Years of Experience (cannot be a range) |
| Network Installation Technician |
| Applies computer techniques, principles, and precedents to develop, design, modify, install, test, evaluate, or operate network based data processing systems or facilities. Maintains, repairs, inspects, troubleshoots or programs systems equipment or components. Reviews analyze, develop, prepare, or apply specifications, policies, standards, or procedures. Plans and performs test and evaluations of systems equipment or components |
| Maintains, repairs, inspects, troubleshoots or programs systems equipment or components. |
| Bachelors |
| 5 |
| Project Manager |
| Oversees technical initiatives with cross-departmental or enterprise-wide applicability. Works with potential customers to understand their requirements. Proposes technical solutions, gathers information for estimates, manages vendor relations, and coordinates project from prototype through installation. Six years experience including complete project development from inception to deployment with |
a demonstrated ability to provide guidance and direction in tasks of similar scope and complexity.
| project development, technical solutions, gathers information for estimates, manages vendor relations |
| Bachelors |
| 6 |
| Software Tester |
| Test the operation of software against projected outcomes. Requires ability to diagnose, troubleshoot and software failures by employing analytical skills. Provides ongoing testing support for specialized applications: logs design and development issues, and may analyze and corrects problem at source. Advises programmers on software failures, successes, and may recommend solutions. Identifies problems requiring user assistance and coordinates programmer technical support. Required Experience: Experience in testing software applications and requires user proficiency with PC hardware, standard software, and specialized applications, and effective oral and written communication skills to explain technical situations, present information, and provide training. Must have knowledge of the office suite and desktop applications required. |
| testing software applications, user proficiency with PC hardware, standard software |
| Associates |
| 5 |
| Business Analyst |
| Gather, analyze, document, and validate business and/or technical needs. Documents business and/or technical needs using advanced textual, and visual, modeling deliverables. Identifies, manages, and tracks business and technical needs objectives throughout the project’s lifecycle. Assist in leading project or initiative tasks with relevant team members, stakeholders, and functional domain leadership. Assist in leading day-today business interaction and business expectations in relationship to assigned deliverables, with |
the guidance of functional manager, project manager. Identify, evaluate, and communicate issues and risks, related to business processes to project, IT and business unit management, developing mitigation strategies in collaboration with business and project team members.
| advanced textual, visual, modeling deliverables. |
| Bachelors |
| 5 |
| Senior Business Analyst |
| Minimum/General Experience: • Requires minimum 7 years of professional experience demonstrating an ability to perform business analysis • Minimum 3 years of specialized experience in business analysis Functional Responsibility: • Work with clients to develop and improve business processes and understand client requirements, specifying and analyzing these to a sufficient level of detail to ensure clarity of definition • Provide tutorship to junior analysts Collect, write formal specifications and communicate business |
requirements between development and client to design and implement business solutions
• Responsible for the collection, analysis and documentation of a client's business needs and requirements
• Use a structured change management process to shepherd projects from requirements gathering through completion
• Identify, recommend and develop methods, tools and metrics for client business process and operational support
• Identify business priorities and advises client on options
• Develop relationships with clients by being proactive, display a thorough understanding of their business, and provide innovative business solutions
• Recommend metrics to ensure customer satisfaction
• Develop user help and technical support documentation
• Communicate usability issues regarding product interface
| understand client requirements, specifying, analyzing |
| Associates |
| 7 |
| Senior Consultant |
| Provides senior-level IT-related analytical and program support, participates in organizational assessments of IT or IT-related projects, programs or organizations, develops performance measures and focuses on providing very high quality work. Provides assistance and advisory services to clients in meeting their IT-related business and mission needs. Contributes and assists in the development of engagement deliverables and contributes to status reporting. Conducts analysis to meet program requirements, and complete project deliverables. Performs analyses, make diagnoses, defines symptoms and problems, and develops conclusions. Leads client meetings and presentations. Frequently leads teams of IT professionals performing any of the foregoing activities. |
| Performs analyses, make diagnoses, defines symptoms and problems, develops conclusions |
| Bachelors |
| 10 |
| Senior Programmer/Engineer |
| May serve as task or project leader. Provides technical expertise in performing applications programming and systems analysis for database and software development and maintenance activities. Work will include software requirements, definition and design, applications development, and work with third and fourth generation computer languages and relational database management systems. Performs analysis and validation of IT requirements. Plans and manages efforts within the systems software domain. Educational Requirements: Bachelor’s Degree in computer science, information systems, or relevant technical, engineering or scientific field or an equivalent combination of education and relevant IT experience may be considered: • Master’s Degree (in the fields described above) plus six (6) years of IT experience • Ph.D. (in the fields described above) plus three (3) to four (4) years of IT experience |
| applications programming, systems analysis for database, software development |
| Masters |
| 8 |
| Business Process Specialist [Expert] |
| A specialist on complex technical and business matters. Researches, analyzes, and recommends improvements to an organization's business processes in order to improve overall organization performance. Studies operational and performance data to identify trends and opportunities for improvement. Being a Business Process Specialist develops project plans, communicates changes and may provide training to impacted business units |
| Researches, analyzes, recommends improvements to an organization's business processes |
| Bachelors |
| 8 |
| Configuration Management Specialist II |
| Under minimal supervision provides journeyman-level configuration management planning. Applies provisions for network and system configuration identification, change control, configuration status accounting, and network and system configuration audits. Follows the change process so that only approved and validated changes are incorporated into product documents and related software. |
| provisions for network, system configuration identification, change control |
| Associates |
| 5 |
| Computer Scientist IV |
| Provides at a master-level, computer research, data science, data modeling, computer design, algorithm research and technical advice. Supervises and may participate in the development, modification, and application of computer modeling and programming applications to analyze and solve mathematical and scientific problems affecting system and program performance. Participates in all phases of scientific and engineering project such as research, design, development, testing, modeling, simulating, training, and documentation. |
| participate in the development, modification, application of computer modeling |
| Bachelors |
| 8 |
| Network Administrator III |
| Supervises and provides senior-level technical guidance for directing and monitoring information systems operations. Designs, builds, and implements network systems and supervises others performing similar work. Directs the compilation of records and the production of reports concerning network operations and maintenance. Troubleshoots network performance issues. Analyzes network traffic and provides capacity planning solutions. Monitors and responds to complex technical control facility hardware and software problems. Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance. |
| Designs, builds, implements network systems |
| Bachelors |
| 5 |
| Senior Systems Engineer |
| The Senior Systems Engineer must have seven years of experience in information systems engineering, and five years experience in engineering large, complex systems or networks. The individual must have demonstrated experience in analytical problem solving of work flows, organization and planning. |
| information systems engineering, engineering large, complex systems or networks |
| Masters |
| 7 |
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