MAS - Beacon Telecom Inc. - 47QTCA21D005R

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

Schedule for - Multiple Award Schedule Federal Supply Group:

Class:

Contract Number: See Block 2 of SF1449

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at http://www.gsa.gov/schedules-ordering

Contract Number: 47QTCA21D005R Contract Period: February 24, 2021 through February 23, 2026 Contractor:

Beacon Telecom

80 Cedar Street

Canton, MA 02021 Business Size:

Small Business Telephone:

800-800-7004 Fax:

781-344-4010 Web Site:

www.beacontelecom.com E-mail:

jfilbin@beacontelecom.com Contract Administration:

Jim Filbin

CUSTOMER INFORMATION:

1a.

Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

1b.

Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

1c.

If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.

2.

Maximum Order: SIN 54151S: $500,000.00

SIN OLM: $250,000.00

3.

Minimum Order: $100.00 4.

Geographic Coverage (delivery Area): Domestic Only 5.

Point(s) of production (city, county, and state or foreign country): Same as company address 6.

Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7.

Quantity discounts: 1.5% for orders over $500,000.00 8.

Prompt payment terms: None Note: Prompt payment terms must be followed by the statement "Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions."

9a.

Notification that Government purchase cards are accepted up to the micro-purchase threshold: Yes 9b.

Notification whether Government purchase cards are accepted or not accepted above the micro-purchase threshold: Yes 10.

Foreign items (list items by country of origin): None

11a.

Time of Delivery (Contractor insert number of days): Specified on the Task Order 11b.

Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Contact Contractor 11c.

Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Contact Contractor 11d.

Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to affect a faster delivery: Contact Contractor

12. F.O.B. Points(s): Destination 13a.

Ordering Address(es): Same as Contractor 13b.

Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14.

Payment address(es): Same as company address 15.

Warranty provision.: Contractor’s standard commercial warranty.

16.

Export Packing Charges (if applicable): N/A 17.

Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level): Contact Contractor 18.

Terms and conditions of rental, maintenance, and repair (if applicable): N/A 19.

Terms and conditions of installation (if applicable): N/A 20.

Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A 20a.

Terms and conditions for any other services (if applicable): None 21.

List of service and distribution points (if applicable): N/A

22.

List of participating dealers (if applicable): N/A

23.

Preventive maintenance (if applicable): N/A 24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): [Identify as applicable] 24b.

If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contactor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

25.

Data Universal Numbering System (DUNS) number: 873107627 26 Notification regarding registration in System for Award Management (SAM) database: Registered

27.

Final Pricing:

The rates shown below include the Industrial Funding Fee (IFF) of 0.75%.

SIN 54151S IT Professional Services Labor Category Descriptions Contact Center Consultant Minimum/General Experience: 8 years of experience Functional Responsibility: Contact Center Consultant leverages expertise to provide customized recommendations and options to customers for transformative solutions for their contact center environment. Including deploying additional features and components, exploring alternatives, in an effort to enhance overall customer experience, increase operating capabilities, and reduce cost.

Minimum Education: Bachelor’s Degree in Computer Science, Engineering or related field

Contact Center Engineer Minimum/General Experience: 6 years of experience Functional Responsibility: Providing advanced implementation and maintenance services for contact center solutions. Supporting contact center environments including voice, multi-media, proactive outreach, and reporting modules Minimum Education: Bachelor’s Degree in Computer Science, Engineering or related field

Contact Center Agent Training Minimum/General Experience: 6 years of experience Functional Responsibility: Provide knowledge transfer of skills needed to enable contact center agents to perform key functions of their role.

Minimum Education: Bachelor’s Degree in Computer Science, Engineering or related field

Contact Center Supervisor Training Minimum/General Experience: 6 years of experience Functional Responsibility: Provide knowledge transfer of the skills needed to enable contact center supervisors to perform key functions of their role Minimum Education: Bachelor’s Degree in Computer Science, Engineering or related field

Project Manager Minimum/General Experience: 3 years of experience Functional Responsibility: Project Management responsibilities include delivering every project on time within budget and scope. Monitors teams to make sure goals and objectives are being kept. Knowledge of larger landscape without neglecting granular details while tracking project health, staying alert for risk and resolving issues as they arise.

Minimum Education: Bachelor’s Degree in Computer Science, Engineering or related field

Program Manager II Minimum/General Experience: 8 years of experience Functional Responsibility: Oversees global and complex integration projects including installations or systems additions. Providing total project leadership and is directly accountable for the project teams performance Minimum Education: Bachelor’s Degree in Computer Science, Engineering or related field

Avaya Network Integration Engineer Minimum/General Experience: 8 years of experience Functional Responsibility: Evaluates and analyzes network performance to propose design and configuration requirements to meet the performance requirements of a converged network.

Minimum Education: Bachelor’s Degree in Computer Science, Engineering or related field UC, Voice, Data & Video Engineer Minimum/General Experience: 7 years of experience Functional Responsibility: Providing support to implementation and support teams through QoS models, IP addressing schemes, VLAN design, and security compliance. Knowledge of wired, wireless WAN/LAN technologies. Technical ability to troubleshoot complex network issues across multimedia and vendor diverse environments.

Minimum Education: Bachelor’s Degree in Computer Science, Engineering or related field

Senior Telecommunications Technician Minimum/General Experience: 4 years of experience Functional Responsibility: Providing support to implementation and support teams through QoS models, IP addressing schemes, VLAN design, and security compliance. Knowledge of wired, wireless WAN/LAN technologies. Technical ability to troubleshoot complex network issues across multimedia and vendor diverse environments.

Minimum Education: Bachelor’s Degree in Computer Science, Engineering or related field

Software Specialist Minimum/General Experience: 3 years of experience Functional Responsibility: Design and implement system software in an effort to minimize implementation risk and maximize solution effectiveness.

Minimum Education: Bachelor’s Degree in Computer Science, Engineering or related field

Telecommunications Technician Minimum/General Experience: 2 years of experience Functional Responsibility: Telecommunications Technician provides installation and maintenance for telecommunications and associated equipment.

Minimum Education: Bachelor’s Degree in Computer Science, Engineering or related field Training Specialist Minimum/General Experience: 3 years of experience Functional Responsibility: Training Specialist facilitates knowledge transfer to end users and administrators to allow for seamless adoption of new technology.

Minimum Education: Bachelor’s Degree in Computer Science, Engineering or related field

Dedicated On-Site Technician Minimum/General Experience: 4 years of experience Functional Responsibility: Dedicated On-Site Technician performs moves, adds, and changes (MAC)/ routine maintenance, perform software updates as required of all voice equipment to include servers, voicemail and carriers Minimum Education: Bachelor’s Degree in Computer Science, Engineering or related field

Remote Help Desk Minimum/General Experience: 2 years of experience Functional Responsibility: Perform remote moves, adds, and chances (MAC) for customer and remote assistance with administration of PBX including call vectors, troubleshooting, auto attendant, etc.

Minimum Education: Bachelor’s Degree in Computer Science, Engineering or related field