MAS - Patriot LLC - 47QTCA21D005P

General Services Administration Federal Supply Service

Authorized Federal Supply Schedule Price List

Online access to contract ordering information, terms and conditions, up to date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

Schedule Title: Multiple Award Schedule (MAS)

FSC Group: Information Technology Professional Services

FSC Class(es)/ Product Code(s): DA01

Contract Number: 47QTCA21D005P

For more information on ordering from Federal Supply Schedules click on FSS Schedules at GSA.gov.

Contract Period: February 23, 2021 through February 22, 2026

Company: Patriot L.L.C.

9520 Berger Rd., Suite 212 Columbia, MD 21046 Phone No.: (410) 381-8015 Fax: 866-223-7568

Website: https://www.patriotllc.net

Contract Administrator: Brian McCormick

Phone Number: (410) 381-8015 Email: contracts@patriotllc.net

Business Size: Small/Service-Disabled Veteran Owned Small Business https://www.patriotllc.net/ mailto:contracts@patriotllc.net

CUSTOMER INFORMATION

1a Awarded SINs:

SIN Description Large Category Subcategory 54151S Information Technology Professional

Services Information Technology IT Services

1b Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. Please guide the reader to where required information can be located. e.g. page number.

1c For hourly rates see Attachment A

For Labor category description see Attachment B

NOTE: Prices Shown Herein are Net (discount deducted)

2. Maximum order: $500,000

3. Minimum order: $100

4. Geographic coverage (delivery area): All 48 Contiguous States, and DC

5. Point(s) of production: N/A

6. Discount from list prices or statement of net price: Prices shown in Attachment A are net prices

7. Quantity discounts: 1% for orders over $300,000

8. Prompt payment terms: Net 30 days

Note: "Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.”

9. Foreign items: Not applicable

10a. Time of delivery: Not applicable

10b. Expedited delivery: Not Available

10c. Overnight and 2 day delivery: Not applicable

10d. Urgent Requirements: Not applicable

11. F.O.B point(s): Destination

12a. Ordering address(es): Patriot LLC

9520 Berger Rd., Suite 212 Columbia, MD 21046 Phone No.: (410) 381-8015

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es): Patriot LLC 9520 Berger Rd., Suite 212 Columbia, MD 21046 Attention: Mr. Tony Hardy

14. Warranty provision: Not Applicable

15. Export packing charges: Not Applicable

16. Terms and conditions of rental, maintenance, and repair: Not Applicable

17. Terms and conditions of installation: Not Applicable

18a. Terms and conditions of repair parts: Not Applicable

18b. Terms and conditions for any other services: Not Applicable

19. List of service and distribution points: Not Applicable

20. List of participating dealers: Not Applicable

21. Preventive maintenance: Not Applicable

22a. Special attributes: Not Applicable

22b. Section 508 compliance: Indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at:

www.Section508.gov/. or Not Applicable

23. Data Universal Number System (DUNS) number: LYMKSJG6DLQ5

24. Notification regarding registration in System for Award Management (SAM) database:

Registered, and Registration valid to Nov. 29, 2022 http://www.section508.gov/

Labor Category Feb 23,2024 – Feb 22, 2025

Feb 23,2025 – Feb 22, 2026

Applications Programmer - LEVEL I $130.04 $132.38 Applications Programmer - LEVEL II $159.83 $162.71 Applications Programmer - LEVEL III $171.44 $174.53 Business Analyst - LEVEL I $113.97 $116.02 Business Analyst - LEVEL II $129.82 $132.16 Business Process Reengineering Specialist - LEVEL $159.13 $162.00 Cloud Engineer – LEVEL I $120.94 $123.12 Cloud Engineer – LEVEL II $141.55 $144.10 Cloud Engineer – LEVEL III $174.98 $178.13 Computer systems Analyst – LEVEL III $118.71 $120.85 Database Administrator – LEVEL I $109.54 $111.52 Database Administrator – LEVEL II $127.71 $129.46 DevOps Engineer – LEVEL I $116.91 $119.02 DevOps Engineer – LEVEL II $132.80 $135.19 Enterprise Cloud Architect - LEVEL I $166.12 $169.11 Enterprise Cloud Architect - LEVEL II $201.58 $205.21 Hardware Specialist -LEVEL I $67.11 $68.32 Help Desk – LEVEL I $63.68 $64.82 Help Desk – LEVEL II $73.13 $74.45 Help Desk Supervisor $88.49 $90.08 Information Assurance Analyst – LEVEL I $121.37 $123.55 Information Assurance Analyst – LEVEL II $139.22 $141.73 Information Assurance Analyst – LEVEL III $157.46 $160.29 Network Administrator – LEVEL I $71.78 $73.07 Program Manager - LEVEL I $148.51 $151.18 Program Manager - LEVEL II $160.53 $163.42 Program Manager - LEVEL III $193.41 $196.89 Project Manager - LEVEL I $122.84 $125.05 Project Manager - LEVEL II $142.17 $144.73 Project Manager - LEVEL III $180.71 $183.97 QA Engineer – LEVEL I $105.71 $107.61 QA Engineer – LEVEL II $120.90 $123.08 Sr. Enterprise Network Architect $226.71 $230.79 Subject Matter Expert – LEVEL I $187.29 $190.66 Subject Matter Expert – LEVEL II $239.20 $243.51 System Administrator – LEVEL I $110.61 $112.60 System Administrator – LEVEL II $123.01 $125.23 System Administrator – LEVEL III $129.62 $131.95 System Security Engineer – LEVEL I $137.67 $140.14 System Security Engineer – LEVEL II $153.70 $156.47 System Security Engineer – LEVEL III $165.61 $168.59

Systems Architect – LEVEL I $131.49 $133.85 Systems Architect – LEVEL II $161.57 $164.48 Systems Engineer – LEVEL III $126.58 $128.86 Telecommunications Network Engineer – LEVEL I $117.78 $119.90

Attachment B

Labor Category Descriptions

Applications Programmer - LEVEL I Assist with the analysis of information requirements. Aid in the evaluation of problems with workflow, organization, and planning and help in the development of appropriate corrective action. Familiar with standard concepts, practices, and procedures within a particular field. Assists with planning, designing, developing, testing, editing, maintaining, and documenting programs. Applies knowledge of programming techniques and computer internet systems. Familiar with a variety of the field's concepts, practices, and procedures. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision. 2 plus years of experience and a Bachelor’s Degree or Equivalent Experience.

Applications Programmer - LEVEL II Participate in the design of software tools and subsystems to support reuse and domain analysis including web programs. Plans, designs, development, tests, edits, maintains, and documents software programs. Applies knowledge of programming techniques and computer internet systems. Formulates plan outlining steps required to develop programs, using structured analysis and design. Assist Sr. Applications Programmer to interpret software requirements and design specifications to code and integrate and test software components. 4 plus years experience and a Bachelor’s Degree or Equivalent Experience.

Applications Programmer - LEVEL III Analyze functional business applications and design specifications for functional areas such as finance, accounting, personnel, manpower, logistics, and contracts. Develop block diagrams and logic flow charts. Translate detailed design into computer software. Test, debug, and refine the computer software to produce the required product.

Applies knowledge of programming techniques and computer internet systems. Familiar with a variety of field concepts, practices, and procedures. Prepare required documentation, including both program-level and user-level documentation. Enhance software to reduce operating time or improve efficiency. Provide technical direction to programmers to ensure program deadlines are met. Experience in system design, including application programming on large-scale DBMS and the development of complex software to satisfy design objectives. 6 plus years experience and a Bachelor’s Degree or Equivalent Experience.

Business Analyst - LEVEL I Provide expertise in business process and system analysis, design, improvement, and implementation efforts and in translating business process needs into technical requirements. Provide expertise in change management and training support. Provide organizational and strategic planning for a wide variety of technical and functional environments. Provide expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis. Assist in applying common best practices for the industry to the customer using a knowledge base to create conceptual business models and to identify relevant issues and considerations in selecting application software packages. Assess the operational and functional baseline of an organization and its organizational components and help to define the direction and strategy for an engagement while ensuring the organizational needs are being addressed. Typical areas addressed include IT, Human Resources, Finance, Supply, and operations. Identify information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals. Support the development of functional area strategies for enhanced IT. Commensurate experience and education. 2 plus years experience and a Bachelor’s Degree or Equivalent Experience.

Business Analyst - LEVEL II Assist in applying common best practices for the industry to the customer using a knowledge base to create conceptual business models and to identify relevant issues and considerations in selecting application software packages. Assess the operational and functional baseline of an organization and its organizational components and help to define the direction and strategy for an engagement while ensuring the organizational needs are being addressed. Typical areas addressed include IT, Human Resources, Finance, Supply, and operations. Identify information technology inadequacies and/or deficiencies that affect the functional area’s ability to support/meet organizational goals. Generate functional area strategies for enhanced IT operations in a cross-functional area mode throughout the organization. Participate in account strategy sessions, strategic assessments and design reviews to validate enterprise approach and associated work products, such as ERP implementations coordinating the resolution of highly complex problems and tasks. Commensurate experience and education. 4 plus years

Business Process Reengineering Specialist - LEVEL III Apply process improvement, reengineering methodologies, and internet-related methodologies and principles to conduct process modernization projects. Responsible for transitioning of existing organizations or project teams in accomplishing the organization’s goals or project activities and objectives through improved use of internet and other automated processes. Manage use of process improvement, reengineering methodologies, and internet-related methodologies and principles to conduct process modernization projects. Responsible for transitioning of existing organizations or project teams in accomplishing the organization’s goals or project activities and objectives through improved use of internet and other automated processes. Support activity and data modeling, development of modern business methods, identification of best practices, and creating and assessing performance measurements. Provide group facilitation, interviewing, training, and additional forms of knowledge transfer. Key coordinator between customers and multiple project teams to ensure enterprise-wide integration of reengineering efforts and application of best practice including e-business practices. May provide daily supervision and direction to other contractor business reengineering specialists and web architects. 5 plus years

Cloud Engineer - LEVEL I Entry level position for an individual qualified in the application of engineering principles and techniques in the design, development, analysis, integration, and testing Cloud systems. Generally, under the direct supervision of more senior engineers, operates as a key contributor relative to the review and analysis of information requirements and system specifications, evaluation of system problems, design of system architectures and development and/or integration of systems to support client requirements. Interfaces with client technical personnel under the supervision of others and performs other duties as assigned. 2 years experience and a Bachelor’s Degree or Equivalent Experience.

Cloud Engineer - LEVEL II Proficient in the application of engineering principles and techniques in the design, development, analysis, integration, and testing of Cloud systems. Reviews and analyzes information requirements and system specifications and evaluates system problems, developing solutions to address information technology challenges.

Responsible for overseeing a team of engineers as they design system architectures, develop and/or integrate systems to support client requirements and assure that present and future cross functional requirements are effectively integrated into solutions. Interfaces with client technical personnel and performs other duties as assigned. 3 years experience and a Bachelor’s Degree or Equivalent Experience.

Cloud Engineer - LEVEL III Possesses technical expertise in the application of engineering principles and techniques in the design, development, analysis, integration, and testing of Cloud systems. Reviews and analyzes information requirements and system specifications and evaluates system problems, developing solutions to address information technology challenges. Supervises a team of engineers as they design system architectures, develop and/or integrate systems to support client requirements and assure that present and future cross functional requirements are effectively integrated into solutions. Interfaces with client technical representatives and performs other duties as assigned. 6 plus years experience and a Bachelor’s Degree or Equivalent Experience.

Computer Systems Analyst - LEVEL III Analyze and develop computer software possessing a wide range of capabilities, including numerous engineering, business, and records management functions. Develop plans for automated information systems from project inception to conclusion. Analyze user interfaces, maintain hardware and software performance tuning, analyze workload and computer usage, maintain interfaces with outside systems, analyze downtimes, and analyze proposed system modifications, upgrades and new COTS. Analyze the problem and the information to be processed. Define the problem, and develops system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Coordinate closely with programmers to ensure proper implementation of program and system specifications. Develop, in conjunction with functional users, system alternative solutions. 5 plus years experience and a Bachelor’s Degree or Equivalent Experience.

Database Administrator - LEVEL I Analyze database requirements of assigned projects. Analyze and determine information needs and elements, database relationships and attributes, proposed manipulation, data flow and storage requirements, and data output and reporting capabilities. Apply knowledge of database management systems to coordinate maintenance and changes to databases. Test and implement changes or new database designs. Write logical and physical database descriptions, including location, space, access method, and security requirements. Provide direction to programmers and analysts as required to affect changes to database management systems. Provide answers to database questions. Knowledge of and ability to monitor databases and to analyze and organize data and apply new technology designs and programs. 2 years experience and a Bachelor’s Degree or Equivalent Experience.

Database Administrator - LEVEL II Analyze database requirements of assigned projects. Analyze and determine information needs and elements, database relationships and attributes, proposed manipulation, data flow and storage requirements, and data output and reporting capabilities. Apply knowledge of database management systems to coordinate maintenance and changes to databases. Test and implement changes or new database designs. Write logical and physical database descriptions, including location, space, access method, and security requirements. Provide direction to programmers and analysts as required to affect changes to database management systems. Provide answers to database questions. Knowledge of and ability to monitor databases and to analyze and organize data and apply new technology designs and programs. 3 years experience and a Bachelor’s Degree or Equivalent Experience.

DevOps Engineer- LEVEL I Be an integral part of the Agile, fast-paced, Dev-ops environment. Ability to Automate and orchestrate workloads across multiple platforms. Knowledge of at least one cloud platform. Knowledgeable in Configuration Management and Deployment tools. Experience in developing Continuous Integration/ Continuous Delivery pipelines (CI/ CD). Proficient in scripting and workflows. Support developers and clients on multiple platforms.

Develop tooling and processes to drive and improve customer experience, create playbooks. Work with customers and development teams to troubleshoot customer environments to increase user satisfaction. First point of contact for handling issues, providing guidance and recommendations to increase efficiency and reduce incidents.

2 plus years experience and a Bachelor’s Degree or Equivalent Experience.

DevOps Engineer - LEVEL II Be an integral part of the Agile, fast-paced, Dev-ops environment. Ability to Automate and orchestrate workloads across multiple platforms. Knowledge of at least one cloud platform. Knowledgeable in Configuration Management and Deployment tools. Experience in developing Continuous Integration/ Continuous Delivery pipelines (CI/CD). Proficient in scripting and workflows. Support developers and clients on multiple platforms.

Develop tooling and processes to drive and improve customer experience, create playbooks. Work with customers and development teams to troubleshoot customer environments to increase user satisfaction. First point of contact for handling issues, providing guidance and recommendations to increase efficiency and reduce incidents. 3 years experience and a Bachelor’s Degree or Equivalent Experience.

Enterprise Cloud Architect - Level I Helps lead organizational cultural change for cloud adoption while Developing and coordinating cloud architecture. Assists in developing a cloud strategy and coordinating the adaptation process. Architect cloud solutions. Design, migrate, and deploy scalable, highly available and reliable applications on cloud. Work with the customer to define and document mission requirements, and use cases, and develop cloud-based solutions to meet the requirements. Develop a Roadmap for transitioning mission critical functions to cloud. Migrate existing on-premise applications to the cloud platform. Develop solutions for applications that focus on video and media content. Select and integrate appropriate cloud services to support an application based on business requirements. Design and deploy failover solutions for mission essential applications. Implement cost control strategies on the cloud infrastructure. Apply automated test tools to cloud-based applications. Participate in software development processes with quality assurance, version control and build processes. 7 plus years

Enterprise Cloud Architect - Level II Lead organizational cultural change for cloud adoption while Developing and coordinating cloud architecture.

Assists in developing a cloud strategy and coordinating the adaptation process. Architect cloud solutions. Design, migrate, and deploy scalable, highly available and reliable applications on cloud. Work with the customer to define and document mission requirements, and use cases, and develop cloud-based solutions to meet the requirements. Develop a Roadmap for transitioning mission critical functions to cloud. Migrate existing on-premise applications to the cloud platform. Develop solutions for applications that focus on video and media content. Select and integrate appropriate cloud services to support an application based on business requirements. Design and deploy failover solutions for mission essential applications. Implement cost control strategies on the cloud infrastructure. Apply automated test tools to cloud-based applications. Participate in software development processes with quality assurance, version control and build processes. Oversee governance and mitigate risk. Work closely with IT security to monitor privacy and develop incident-response procedures. Managing budgets and estimating cost and ensure project is operating at scale. 9 plus years

Hardware Specialist - LEVEL I Review computer systems in terms of machine capabilities and man-machine interface. Prepare reports and studies concerning hardware. Prepare functional requirements and specifications for hardware acquisitions.

Ensure that problems have been properly identified and solutions will satisfy the user's requirements. 3 years experience and a High School Diploma.

Help Desk - LEVEL I Provide phone, email, web, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract. Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems. Use the required tools and software to identify, document, track and resolve reported problems. 3 years experience and a High School Diploma.

Help Desk - LEVEL II Provide phone, email, web, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract. Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems. Use the required tools and software to identify, document, track and resolve reported problems. 5 years experience and a High School Diploma.

Help Desk Supervisor Manages a team of support personnel who troubleshoot and resolve IT issues. Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. Develop and train help desk staff. Analyze help desk activities and develop tools and process improvements to optimize service and staff performance. Provide daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract. Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems. 5 plus years experience and a Bachelor’s Degree or Equivalent Experience.

Information Assurance Analyst - LEVEL I Reviews security-related documents (e.g., System Architecture; Authentication & Authorization designs, etc.) to ensure compliance with federal (e.g., NIST) and organization-specific security guidelines/requirements. Is able to identify risks in security systems and work with technical experts to resolve security issues. Possess ability to identify key concepts, factors and risks based on conversations and document these in clear and concise narrative or graphic reports. 4 plus years experience and a Bachelor’s Degree or Equivalent Experience.

Information Assurance Analyst - LEVEL II Works on complex information assurance (IA) projects involving all phases of information assurance and network operations to include: assess, address, correlate, analyze, and provide IA course of action decision support.

Reviews security-related documents (e.g., System Architecture; Authentication & Authorization designs, etc.) to ensure compliance with federal (e.g., NIST) and organization-specific security guidelines/requirements. Is able to identify risks in security systems and work with technical experts to resolve security issues. Possess ability to identify key concepts, factors and risks based on conversations and document these in clear and concise narrative or graphic reports. 5 plus years experience and a Bachelor’s Degree or Equivalent Experience.

Information Assurance Analyst - LEVEL III Reviews security-related documents (e.g., System Architecture; Authentication & Authorization designs, etc.) to ensure compliance with federal (e.g., NIST) and organization-specific security guidelines/requirements. Is able to identify risks in security systems and work with technical experts to resolve security issues. Possess ability to identify key concepts, factors and risks based on conversations and document these in clear and concise narrative or graphic reports. 6 plus years experience and a Bachelor’s Degree or Equivalent Experience.

Network Administrator - LEVEL I Support the installation, implementation, troubleshooting, and maintenance of agency wide-area networks (WANs) and local-area networks (LANs). Assist in designing and managing the WAN infrastructure and any processes related to the WAN. Provide Production Support of the Network, including: day-to-day operations, monitoring and problem resolution client Networks. Provide second level problem identification, diagnosis and resolution of problems. Support the dispatch of circuit and hardware vendors involved in the resolution process.

Support the escalation and communication of status to agency management and internal customers. A working knowledge is desirable in various software systems and architectures, communications protocols: and network hardware devices. 2 plus years experience and a Bachelor’s Degree or Equivalent Experience.

Program Manager - LEVEL I The Program Manager is responsible for managing multiple IT projects. These projects may be complex and inter-related and require managing teams of contractor personnel at multiple locations. Provides direct supervision in management and technical direction to program personnel. Will regularly exercise independent judgment, as well as a high-level of analytical skill in solving complex technical, administrative and managerial problems. (1)

Responsible for all aspects of program performance (i.e., technical, contractual, administrative, financial); (2) Manage all aspects of program activity; (3) Provide technical and financial reports in order to show progress to Corporate management and customers; (4) Maintain customer contacts to ensure conformity to all contractual obligations; (5) Assume the initiative and provide support to Corporate management in identifying future requirements; (6) Develop, maintain, and implement a Program Management Plan that guides the performance of all functional activities performed on the Program. Manages and maintains contractor interface with senior levels of the customer’s organization. Consults with customer and contractor personnel to formulate and review task plans and deliverables, ensuring conformance with program and project task schedules, scope, costs, quality, and contractual obligations. Establish and maintain technical and financial reports to show progress of projects to management and customers, organize and assign responsibilities to subordinates, oversee the successful completion of all assigned tasks. 5 plus years experience and a Bachelor’s Degree in Information Technology or related field or Equivalent Experience.

Program Manager - LEVEL II The Program Manager is responsible for managing multiple IT projects. These projects may be complex and inter-related and require managing teams of contractor personnel at multiple locations. Provides direct supervision in management and technical direction to program personnel. Will regularly exercise independent judgment, as well as a high-level of analytical skill in solving complex technical, administrative and managerial problems. (1) Responsible for all aspects of program performance (i.e., technical, contractual, administrative, financial); (2) Manage all aspects of program activity; (3) Provide technical and financial reports in order to show progress to Corporate management and customers; (4) Maintain customer contacts to ensure conformity to all contractual obligations; (5) Assume the initiative and provide support to Corporate management in identifying future requirements; (6) Develop, maintain, and implement a Program Management Plan that guides the performance of all functional activities performed on the Program. Manages and maintains contractor interface with senior levels of the customer’s organization. Consults with customer and contractor personnel to formulate and review task plans and deliverables, ensuring conformance with program and project task schedules, scope, costs, quality, and contractual obligations. Establish and maintain technical and financial reports to show progress of projects to management and customers, organize and assign responsibilities to subordinates, oversee the successful completion of all assigned tasks. 8 plus years experience and a Bachelor’s Degree in Information Technology or

Program Manager - LEVEL III The Program Manager is responsible for managing multiple IT projects. These projects may be complex and inter-related and require managing teams of contractor personnel at multiple locations. Provides direct supervision in management and technical direction to program personnel. Will regularly exercise independent judgment, as well as a high-level of analytical skill in solving complex technical, administrative and managerial problems. (1) Responsible for all aspects of program performance (i.e., technical, contractual, administrative, financial); (2) Manage all aspects of program activity; (3) Provide technical and financial reports in order to show progress to Corporate management and customers; (4) Maintain customer contacts to ensure conformity to all contractual obligations; (5) Assume the initiative and provide support to Corporate management in identifying future requirements; (6) Develop, maintain, and implement a Program Management Plan that guides the performance of all functional activities performed on the Program. Manages and maintains contractor interface with senior levels of the customer’s organization. Consults with customer and contractor personnel to formulate and review task plans and deliverables, ensuring conformance with program and project task schedules, scope, costs, quality and contractual obligations. Establish and maintain technical and financial reports to show progress of projects to management and customers, organize and assign responsibilities to subordinates, oversee the successful completion of all assigned tasks. 10 plus years experience and a Bachelor’s Degree in Information Technology or

Project Manager - LEVEL I Typically oversee all aspects of the project, leading a team on large projects or a significant segment of large and complex projects. Responsible for all aspects of field and/or task-level project performance (i.e., technical, contractual, administrative, financial). Supervises personnel involved in all aspects of project activity, organizes and assigns responsibilities to subordinates, oversees the successful completion of all assigned tasks. Analyze new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project. Provide applications systems analysis and long and short-range plans for application selection, systems development, systems maintenance, and production activities for necessary support resources. Commensurate experience and education for the specific level. 2 plus years experience and a Bachelor’s Degree or Equivalent Experience.

Project Manager - LEVEL II Typically oversee all aspects of the project, leading a team on large projects or a significant segment of large and complex projects. Responsible for all aspects of field and/or task-level project performance (i.e., technical, contractual, administrative, financial). Supervises personnel involved in all aspects of project activity, organizes and assigns responsibilities to subordinates, oversees the successful completion of all assigned tasks. Analyze new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project. Provide applications systems analysis and long and short-range plans for application selection, systems development, systems maintenance, and production activities for necessary support resources. Commensurate experience and education for the specific level. 4 plus years experience and a Bachelor’s Degree or Equivalent Experience.

Project Manager - LEVEL III Typically oversee all aspects of the project, leading a team on large projects or a significant segment of large and complex projects. Responsible for all aspects of field and/or task-level project performance (i.e., technical, contractual, administrative, financial). Supervises personnel involved in all aspects of project activity, organizes and assigns responsibilities to subordinates, oversees the successful completion of all assigned tasks. Analyze new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project. Provide applications systems analysis and long and short-range plans for application selection, systems development, systems maintenance, and production activities for necessary support resources. Commensurate experience and education for the specific level. 8 plus years experience and a Bachelor’s Degree or Equivalent Experience.

QA Engineer - LEVEL I Assists with installation of testing software and configuration of the test environment. Develops testware including test cases, test scripts, and test scenarios. Executes load/stress and functional tests. Documents the results of tests and provides analysis. Proficient in the use of software testing and profiling tools. 2 years

QA Engineer - LEVEL II Responsible for leading all aspects of functional and/or load and stress testing. Knowledgeable in the areas of project planning, technical assessment, tool selection, installation, and configuration. Ultimately responsible for the test plan, the design and development of testware, execution of tests, and presentation of test results. Highly proficient in the use of software testing and profiling tools. 3 years experience and a Bachelor’s Degree or Equivalent Experience.

Senior Enterprise Network Architect Translates technical and/or non-technical requirements into specific systems, applications or process designs for complex Network systems, solutions, and integrating architecture. Evaluates communication hardware and software; troubleshoots LAN/MAN/WAN and other network-related problems; provides technical expertise for performance and configuration of networks; performs general LAN/MAN/WAN administration; provides technical leadership in the integration and test of complex large scale computer integrated networks; schedules conversions and cutovers; oversees network control center; supervises maintenance of systems; coordinates with all responsible users and sites; and supervises staff. Designs major Network solutions; coordinates work on subsystems; oversees the integration of new network devices; which increases efficiency and/or reduce costs;

investigates new procedures, equipment and appliances to determine their usefulness and applicability to operations; assists systems management in developing systems analysis standards and provides consultative direction to Infrastructure designs, Network engineering and planning and scheduling of projects. 7 plus years

Subject Matter Expert - LEVEL I Provide technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation and implementation advice on moderately complex problems that require an appropriate level of knowledge of the subject matter for effective implementation. Apply principles, methods and knowledge of the functional area of capability to specific task order requirements, advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions. Assist other senior consultants with analysis and evaluation and with the preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in the following specialties: information systems architecture, networking; telecommunications, automation; communications protocols, risk management/electronic analysis, software; lifecycle management, software development methodologies, and modeling and simulation. Commensurate experience in IT and in new and related older technology that directly relates to the required area of expertise. 8 plus years experience and a Bachelor’s Degree or Equivalent Experience.

Subject Matter Expert - LEVEL II Analyze user needs to determine functional requirements and define problems and develop plans and requirements in the subject matter area for moderately complex to complex systems related to information systems architecture, networking; telecommunications, automation, communications protocols, risk management/electronic analysis, software, lifecycle management, software development methodologies, and modeling and simulation. Perform functional allocation to identify required tasks and their interrelationships.

Identify resources required for each task. Possess requisite knowledge and technical expertise so recognized in the professional community that the government is able to qualify the individual as an expert in the field for an actual task order. Demonstrate exceptional oral and written communication skills. Commensurate experience in IT and in new and related older technology that directly relates to the required area of expertise. 10 plus years

System Administrator - LEVEL I Assist with the daily activities of configuration and operation of systems which may be mainframe, mini, or client/server based. Assist with the optimizing of system operation and resource utilization and perform system capacity analysis and planning. Provide assistance to users in accessing and using business systems. 2 plus years

System Administrator - LEVEL II Perform the daily activities of configuration and operation of systems which may be mainframe, mini, or client/server based. Perform the optimizing of system operation and resource utilization and perform system capacity analysis and planning. Provide assistance to users in accessing and using business systems. 4 plus years

System Administrator - LEVEL III Supervise and manage the daily activities of configuration and operation of systems which may be mainframe, mini, or client/server based. Plan and monitor the optimizing of system operation and resource utilization and perform systems capacity analysis and planning. Plan and monitor assistance to users in accessing and using business systems. 6 plus years experience and a Bachelor’s Degree or Equivalent Experience.

System Security Engineer - LEVEL I Provides timely and effective service to clients to include design, installation and updating security requirements running on one or more hardware platforms and a variety of application software. Assists in the upkeep of security of the network and all applications that are within the IT solution or application. Assists with determining who requires access to which information, and helps plan, coordinates, and implements information security programs. 2 years experience and a Bachelor’s Degree or Equivalent Experience.

System Security Engineer - LEVEL II Provides timely and effective service to clients to include design, installation and updating security requirements running on one or more hardware platforms and a variety of application software. Assists in the upkeep of security of the network and all applications that are within the IT solution or application. Assists with determining who requires access to which information, and helps plan, coordinates, and implements information security programs. 3 years experience and a Bachelor’s Degree or Equivalent Experience.

System Security Engineer - LEVEL III Specializes in the security of the network and all applications that are within the IT solution or application.

Determines who requires access to which information, and then plans, coordinates, and implements information security programs. Using a multi-layered approach, they use their specialized expertise and up-to-date knowledge to help protect against web threats that facilitate cybercrime including malware, phishing, viruses, denial-of-service attacks, information warfare, and hacking. 5 plus years experience and a Bachelor’s Degree or Equivalent Experience.

Systems Architect - LEVEL I Establish system information requirements using analysis of the information engineer(s) in the development of enterprise-wide or large-scale information systems. Design architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Ensure these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and ISO reference models, and profiles of standards - such as Institute of Electrical and Electronic Engineers (IEEE) Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of information management solution of the application platform, across the Application Program Interface (API), and the external environment/software application. Ensure that the common operating environment is compliant with the Agency enterprise architecture and applicable reference models. Evaluate analytically and systematically problems of workflows, organization, and planning and develop appropriate corrective action. Provide daily supervision and direction to staff. 7 plus years experience and a Bachelor’s Degree or Equivalent Experience.

Systems Architect - LEVEL II Establish system information requirements using analysis of the information engineer(s) in the development of enterprise-wide or large-scale information systems. Design architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Ensure these systems are compatible and in compliance with the standards for open systems architectures, the OSI and ISO reference models, and profiles of standards - such as IEEE OSE reference model - as they apply to the implementation and specification of information management solution of the application platform, across the API, and the external environment/software application. Ensure that the common operating environment is compliant with the Agency enterprise architecture and applicable reference models. Evaluate analytically and systematically problems of workflows, organization, and planning and develop appropriate corrective action. Provide daily supervision and direction to staff. 9 plus years experience and a Bachelor’s Degree or Equivalent Experience.

Systems Engineer - LEVEL III Supervise, coordinate and/or perform additions and changes to network hardware and operating systems, and attached devices, including investigation, analysis, recommendation, configuration, installation, and testing of new network hardware and software. Provide direct support in the day-to-day operations on network hardware and operating systems including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems. Troubleshoot at the physical level of the network, working with network measurement hardware and software, as well as physical checking and testing of hardware devices at the logical level working with communication protocols. Participate in planning design, technical review and implementation for new network infrastructure hardware and network operating systems for voice and data communication networks. Maintain network infrastructure standards including network communication protocols such as TCP/IP. Provide technical consultation, training and support to IT staff as designated by the government. Diagnose and resolve complex communication problems. 5 plus years experience and a Bachelor’s Degree or Equivalent Experience.

Telecommunications Network Engineer – LEVEL I Provide support in the translation of business requirements into telecommunications requirements, designs and orders. Provide in-depth engineering analysis of telecommunications alternatives for government agencies in support of their strategic modernization efforts. Provide telecommunications enhancement designs for medium and large-scale telecommunication infrastructures. Provide interface support to telecommunications end users, telecommunications operations personnel, and telecommunications strategic program management. Support telecommunications infrastructure using technology, and telecommunications engineering best practices;

Transport Control Protocol / Internet Protocol (TCP/IP), routing protocols, LAN switching, Internet and Intranet systems, and Simple Network Management Protocol (SNMP) based network management systems. Lead design efforts that require in-depth technical knowledge of both wide area and local area communications. Analyze network performance with tools such as Sniffers, Concord Network Health, or Network Informant; network management tools such as Hewlett Packard Openview or Tivoli; the conduct of capacity planning and performance engineering; modeling and simulation tools such as COMNET III, Netmaker Mainstation, NetRule, or OPNET products. Perform comparative analysis of systems and designs based on merit and cost (in terms of capital and ongoing operations); and/or engineering economics (engineering-related cost benefit analysis). 5 plus years