MAS - Alliance Global TECH Inc. - 47QTCA21D003M

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service Authorized Federal Supply Schedule FSS Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system.

The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

SCHEDULE TITLE: Multiple Award Schedule

FSC Group: Information Technology

CONTRACT NUMBER: 47QTCA21D003M

CONTRACT PERIOD: December 29, 2020 through December 28, 2030

For more information on ordering go to the following website: https://www.gsa.gov/schedules

CONTRACTOR: Alliance Global Tech Inc.

5457 Twin Knolls Rd Ste 300-N23 Columbia, MD 21045 Phone number: 301-792-3371 Fax number: 631-510-8095 E-Mail: imran@agtbi.com Website:http://www.agtbi.com

CONTRACTOR’S ADMINISTRATION SOURCE: Imran Siddiqui

5457 Twin Knolls Rd Ste 300-N23 Columbia, MD 21045 Phone number: 301-792-3371 Fax number: 631-510-8095 E-Mail: imran@agtbi.com

BUSINESS SIZE: Small minority owned business http://www.gsa.gov/schedules mailto:imran@agtbi.com http://www.agtbi.com/ mailto:imran@agtbi.com

CUSTOMER INFORMATION:

1a. TABLE OF AWARDED

SIN

SPECIAL ITEM NUMBERS (SINs)/NAICS

DESCRIPTION

54151S STLOC/RC

54151HEAL

Information Technology Professional Services Health IT Services

518210C Cloud Services 33411 Purchasing of New Electronic Equipment 811212 Maintenance of Equipment, Repair Services and/or Repair/Spare Parts OLM Order level materials

1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN:

(Government net price based on a unit of one)

N/A

1c. HOURLY RATES (Services only):

Either enter information here or direct to the page # where the information is located

2. MAXIMUM ORDER: $500,000

3. MINIMUM ORDER: $100

4. GEOGRAPHIC COVERAGE: 48 contiguous states and the District of Columbia.

5. POINT(S) OF PRODUCTION: Columbia, MD

6. DISCOUNT FROM LIST PRICES: GSA Net Prices are shown on the attached GSA Pricelist. Negotiated discount has been applied and the IFF has been added.

7. QUANTITY DISCOUNT(S): 2% on single orders over $500,000

8. PROMPT PAYMENT TERMS: None

9. FOREIGN ITEMS: N/A

10a. TIME OF DELIVERY: 30 DARO

10b. EXPEDITED DELIVERY: Items available for expedited delivery are noted in this price list or negotiated at the task order level.

10c. OVERNIGHT AND 2-DAY DELIVERY: Overnight and 2-day delivery are available. Contact the Contractor for rates.

10d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

11. FOB POINT: Destination

12a. ORDERING ADDRESS: Same as contractor

12b. ORDERING PROCEDURES: See Federal Acquisition Regulation (FAR) 8.405-3.

13. PAYMENT ADDRESS: Same as contractor

14. WARRANTY PROVISION: N/A for services

15. EXPORT PACKING CHARGES: Not applicable

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE):

N/A

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND

ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): N/A

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

21. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A

22b. If applicable, indicate that Section 508 compliance information is available on information and Communication Technology (ICT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

Not Applicable

23. Unique Entity Identifier (UEI): MP2FLV1MAW93

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM)

DATABASE: Contractor has an Active Registration in the SAM database.

http://www.section508.gov/

Labor Category Descriptions

Labor Category

Title Labor Category Description

Minimu m

Educatio n

Minimum Years of

Experienc e

Sr Network Engineer

Technical lead for large scale enterprise. Leads technical workgroups and/or functions as a technical expert. Resolves and makes decisions on complex and high risk issues. Performs research, analysis, design, creation and implementation of infrastructure systems to meet current and future user requirements. Directs Service Providers to modify and maintain existing systems to address changes in business processes. Ensures Service Providers achieve contracted service delivery outcomes. Monitors multiple projects by Service Provider to successful completion, maintaining scope within the time and budget constraints. Responsible for designing efficient and optimal networks, including local area networks (LANs), wide area networks (WANs), the Internet, intranets, and other data communications systems.

Bachelor s

Technical Business Analyst

Delivering enterprise technology project initiatives in the telecom industry, OSS/BSS architecture to organization. Providing support to OSS/BSS - Ordering, Billing, Provisioning, Payment Systems. Wireless based Specifically with mapping API's (SOAP - Legacy API's/Rest - Communication API's)). Exposure & Experience driving cloud-based project workstreams, preferably AWS. We provide projects best practice in an Agile/Scrum methodology. Experience building HLD's (High Level Designs) and collaborating with development team and partners (Elasticsearch) to prioritize features, build test cases and acceptance criteria in collaboration with QA Team. Team identifying & documenting business & technical requirements and receive the approvals from the client. As per client requirements our team utilize Project management tools and Jira Programming

Bachelor s

Business Intelligence Developer/ Programmer

– Senior

Business Intelligence Developer into the Cascadia Healthcare Service Center. This individual will be key in designing, developing, and implementing to ramp up our internal reporting capabilities. We are striving to make decisions through data. The principle function of the BI Developer is to build ETL processes and develop canned and ad-hoc BI reports. The BI developer will be responsible for delivering efficient and effective BI solutions on time. The BI Developer will understand business requirements and design optimal and efficient ETL processes for data acquisition. Our developer, deploy, manage, maintain and revise reports.

They will design and implement data quality audits. They will help product teams interpret data for use in product decision making and performance.

Our Team build out executive dashboards and reporting. This includes maintaining the traditional existing data environment while migrating to a new modern warehouse on Azure. Our developer supporting the entire data analysis tool stack, including ETL development, warehouse modeling and development, structured & unstructured data analysis toolsets, and creation of reports and dashboards to support the business

Bachelor s

System QA Test

To support new product development at an exciting pace the focus of the SQA team is to architect, develop, and maintain test automation software

Bachelor s

Automation Engineer using scalable and maintainable methods. The Senior Systems Quality Assurance (SQA) Test Automation Engineer is responsible for assuring that Acacia products reliably conform to software and hardware specifications.

Database Developer

Develop high performance code using T-SQL and C# in an Azure DAG SQL Server 2017 environment, including writing stored procedure, functions, triggers, assemblies, and SSIS packages. Monitor performance and availability of databases and associated processes, and remediating issues as they arise. Manage operations processes related to loading customer data on a monthly basis. Create documentation of core processes and transfer knowledge to on-call support team, as well as being available outside of business hours when escalation is required. Develop policies and procedures for architecture, security, disaster recovery, and general database standards. Work with various business units to help define logic and system requirements. Train and mentor other team members on SQL Server technologies, and develop and implement strategies to increase performance of processes.

Bachelor s

Health IT - Business Objects Developer

Provides on-going healthcare fraud, waste and abuse data, tool and analytics support for users when directed by the team and customer.

Supports the help desk in responding to technical and data questions that are received from end users. Builds and maintains positive, productive relationships with colleagues, managers, partners, customer, and users to foster collaboration and consensus. Champions the needs of the users and provides recommendations for improving the system capabilities and performance to enhance the value for end users. Identifies and recommends policy, procedure, and system changes to enhance project outcomes and performance. Conducts data mining, analysis, and reporting using available tools and data sources. Prepares and presents live and online subject matter topics to team, customer and end users, and possibly at conferences and tradeshows. Works closely with the team to draft and execute an effective end user support and training strategy. • Assists in the creation and development of various training materials, including trainer guides, training, video or audio, instructor/participant materials, interactive online courseware, and evaluation systems. Supports local, offsite and online train-the trainer and end-user training classes with subject matter expertise. Interacts frequently and professionally with the customer and stakeholders in a variety of settings including meetings, teleconferences, and written communications. Identifies areas for improvement and makes recommendations to increase the quality and effectiveness of support and training processes and materials based on user feedback and industry best practices. Stays abreast of industry trends to proactively identify opportunities for fraud or emergent schemes.

Bachelor s

Cloud Network Engineer

Develop scripts and glue code to integrate multiple software components.

Identifies technical obstacles early and work closely with team to find creative solutions, build prototypes & develop deployment strategies, and procedures. Collaborates with the Line of Business development teams to bring new features and services into production. Implements patterns for streaming, batch and bulk movement of data across data centers. Designs, deploys and manages HA, secure and scalable Cloud resources. Designs and develops automation workflows, performing unit tests and conducting reviews to make sure your work is rigorously designed, elegantly coded, and effectively tuned for platform performance, and assessing the overall quality of delivered components. Perform root cause analysis to assist customers with identifying performance issues and suggest architecture solution optimizing solutions. Evaluates & builds different compute

Bachelor frameworks for all tiers and while you don’t have to scale buildings, implementing scalable system solutions is required

Cloud Python Developer

Cloud Python Developer has solid Python programming experience and with Agile and Integration Solution Development. Experienced in working on SaaS products. Designs and develops custom workflows using Java, Python or other languages. Developing large scale data pipelines exposing data sources within our teams of data developers Developing REST APIs utilizing AWS lambda and API Gateway. Developing Spark streaming and batch jobs to clean and transform data. Writing build automation to deploy and manage cloud resources. Writing unit and integration tests. Identify and analyze business requirements, functional design and translating requirements to technical specifications Collaborate with several technical teams and business users for Development, QA and operations support.

Bachelor s

Backup & Recovery Specialist

Implements enterprise backup and recovery solutions to safeguard mission-critical data. Develops and executes disaster recovery plans and continuity of operations (COOP) testing. Monitors backup jobs, validates recovery processes, and ensures data retention aligns with agency requirements. Troubleshoots and resolves backup failures, documenting procedures for audit purposes. Provides reports and recommendations for improving backup efficiency and compliance.

Bachelor s

Business Analyst

Facilitates requirements gathering sessions and stakeholder workshops to capture functional and technical needs. Develops business process models, workflows, and use cases. Prepares user stories, acceptance criteria, and traceability matrices to ensure alignment with agency mission requirements. Collaborates with architects, developers, and testers to validate solutions. Supports UAT, change management, and training activities. Ensures all documentation, gap analyses, and requirement specifications comply with federal IT governance standards.

Provides analysis for modernization initiatives, system upgrades, and enterprise transformation projects.

Bachelor s

Cloud Engineer / Architect

Deploys, configures, and maintains cloud environments in compliance with federal security requirements. Supports workload migration, provisioning of cloud services, and automation using IaC tools (Terraform, ARM, CloudFormation). Implements logging, monitoring, and backup solutions. Ensures proper application of access controls, encryption, and patching. Prepares system documentation and supports audits for FedRAMP and RMF accreditation.

Bachelor s

Cloud Solutions Architect

Designs secure, scalable, and cost-optimized cloud architectures (AWS GovCloud, Azure GCC High, GCP) aligned with FedRAMP, FISMA, and zero-trust requirements.

Defines migration strategies for legacy workloads to cloud environments, including hybrid and multi-cloud designs.

Implements cloud security policies, IAM frameworks, and compliance

Bachelor automation. Prepares architecture diagrams, cost analyses, and technical roadmaps. Advises leadership on cloud adoption frameworks and supports authorization processes for cloud solutions.

Compliance & Risk Analyst

Performs risk management and compliance reviews against ISO, CMMC, NIST, and other federal standards. Identifies risks, develops mitigation strategies, and documents findings in risk registers.

Supports agency security assessments, certification and accreditation efforts, and internal/external audits. Prepares compliance reports, dashboards, and remediation roadmaps for leadership.

Provides advisory support on regulatory compliance, data privacy, and risk management best practices.

Bachelor s

Cybersecurit y Analyst

Analyzes logs, alerts, and security events to detect and validate potential threats. Supports incident response investigations, containment, and recovery. Conducts user access reviews, prepares compliance checklists, and documents findings in accordance with federal security frameworks.

Develops daily/weekly reports for leadership and contributes to audit preparation and evidence collection.

Bachelor s

Cybersecurit y Engineer – Mid

Performs daily cybersecurity monitoring, log analysis, and event correlation using SIEM tools.

Identifies, remediates, and documents vulnerabilities, escalating high-risk items for senior review.

Implements endpoint protection, patching, and access control. Supports audits, certification activities, and POA&M tracking. Assists in maintaining RMF compliance and generating cybersecurity metrics for leadership reports.

Bachelor s

Cybersecurit y Specialist / Engineer – Senior

Leads cybersecurity strategy, design, and implementation for enterprise systems. Develops and enforces agency security policies, procedures, and technical controls.

Conducts risk assessments, vulnerability scans, penetration tests, and incident response activities.

Oversees ATO processes, preparing and reviewing RMF documentation, POA&Ms, and audit reports.

Advises leadership on emerging threats, zero-trust adoption, and defensive security architectures. Coordinates with system owners, ISSOs, and engineers to ensure continuous monitoring, remediation, and compliance with NIST SP 800-53, FISMA, and FedRAMP.

Bachelor s

Data Analyst

Designs and develops dashboards, reports, and visualizations using Power BI, Tableau, or Qlik to support operational and executive decision-making. Conducts ad hoc queries, trend analyses, and data validation for accuracy and completeness. Translates raw data into actionable insights, supporting compliance, audit, and performance reporting. Prepares data

Bachelor extracts for federal reporting requirements. Ensures alignment with agency data governance, metadata management, and quality standards. Documents analysis methods and develops user guides for dashboards and reporting solutions.

Data Architect I

Designs and implements enterprise data models to support large-scale analytics, reporting, and mission operations. Defines standards for metadata, lineage, master data, and data integration across multiple systems. Develops data governance frameworks ensuring compliance with agencyspecific requirements. Leads the design of data lakes, warehouses, and semantic layers to support advanced analytics and machine learning. Collaborates with stakeholders to translate business rules into normalized and dimensional data structures. Oversees database optimization, interoperability, and performance tuning. Prepares architecture documentation, data dictionaries, and lineage diagrams for governance reviews. Level I provide foundational architecture support, while Level II leads enterprise-wide data strategy and modernization.

Bachelor s

Data Architect II

Designs and implements enterprise data models to support large-scale analytics, reporting, and mission operations. Defines standards for metadata, lineage, master data, and data integration across multiple systems. Develops data governance frameworks ensuring compliance with NIST and agency-specific requirements. Leads the design of data lakes, warehouses, and semantic layers to support advanced analytics and machine learning. Collaborates with stakeholders to translate business rules into normalized and dimensional data structures. Oversees database optimization, interoperability, and performance tuning. Prepares architecture documentation, data dictionaries, and lineage diagrams for governance reviews. Level II provides foundational architecture support, while Level II leads enterprise-wide data strategy and modernization.

Bachelor s

Data Center Technician

Provides hands-on support for data center operations, including equipment racking, cabling, and installation. Monitors hardware performance, performs preventive maintenance, and supports troubleshooting of physical infrastructure. Tracks and manages assets, inventories, and work orders. Assists in capacity planning, environmental monitoring, and data center security compliance. Coordinates with network, system, and cloud engineers on hardware/software integration.

Bachelor s

Data Engineer

Develops, automates, and maintains secure ETL/ELT pipelines to ingest, transform, and consolidate structured and unstructured data. Integrates data from federal, Bachelor state, and third-party systems into enterprise data warehouses and lakes. Implements quality controls, validation, and cleansing processes to ensure accuracy and compliance. Optimizes pipelines for scalability using modern tools (Databricks, Azure Data Factory, AWS Glue, Informatica).

Supports data science and analytics teams by delivering curated datasets. Monitors pipelines, resolves performance bottlenecks, and documents processes for audit and knowledge transfer.

Ensures compliance with federal data standards, including NIST SP 800-53, FISMA, and agency-specific data retention policies.

Data Scientist

Applies statistical, machine learning, and AI techniques to uncover patterns, trends, and predictive insights in mission data. Develops fraud detection, anomaly detection, and forecasting models for federal programs. Uses Python, R, and modern AI frameworks to produce actionable insights.

Builds dashboards and visualizations to communicate findings to both technical and executive stakeholders. Collaborates with data engineers and architects to optimize data pipelines for modeling. Conducts validation, model governance, and explainability testing to meet agency compliance standards. Produces technical reports, white papers, and decision-support tools that drive data-driven policymaking.

Bachelor s

Database Administrat or (DBA)

Administers and maintains enterprise databases to ensure security, reliability, and high availability of mission-critical systems. Performs database design, installation, configuration, and ongoing optimization. Implements role-based access controls, encryption, and auditing in alignment with federal data governance and FISMA standards. Develops and manages database backup, recovery, replication, and disaster recovery procedures in compliance with agency continuity of operations (COOP) requirements. Monitors performance, tunes queries, and resolves database issues proactively. Prepares and maintains data dictionaries, schemas, and technical documentation.

Supports database migration, modernization, and integration initiatives across hybrid and multicloud environments. Coordinates with developers, data analysts, and system administrators to ensure database integrity and compliance with federal reporting and retention policies.

Bachelor s

Help Desk Specialist – Tier 1

Provides first-level technical support to end-users, addressing hardware, software, and networkrelated issues. Responds to service desk tickets, phone calls, and emails, resolving routine incidents promptly in accordance with SLAs. Performs password resets, account

Bachelor provisioning, and basic troubleshooting of desktops, laptops, printers, and mobile devices.

Documents incidents, resolutions, and escalation details in IT service management (ITSM) tools.

Escalates complex issues to Tier 2 or Tier 3 specialists as needed. Supports onboarding/offboarding processes and assists in user training on common IT systems. Ensures compliance with agency IT security and access control policies.

Help Desk Specialist – Tier 2

Resolves escalated end-user technical issues, performing advanced troubleshooting on hardware, software, and enterprise applications. Configures, patches, and maintains desktops, laptops, printers, and mobile devices. Installs and supports operating systems, productivity suites, and agency-specific software. Works with engineers to troubleshoot systemic issues and participates in root cause analysis. Creates and updates knowledge base articles, FAQs, and technical documentation. Provides training and mentoring to Tier 1 specialists.

Ensures resolution of incidents within SLA timelines and compliance with agency cybersecurity policies. Supports patching cycles, software rollouts, and endpoint hardening activities.

Bachelor s

Information Security Analyst

Monitors enterprise systems and networks for vulnerabilities, anomalies, and unauthorized access.

Performs security risk assessments and gap analyses, recommending remediation strategies.

Prepares and manages POA&Ms to ensure closure of findings within established timelines.

Ensures compliance with NIST SP 800-53, FIPS 199/200, and agency-specific security directives.

Participates in security control testing, vulnerability scans, and audit support. Provides reports, dashboards, and compliance metrics for management review.

Bachelor s

IT

Consultant – Junio

Assists project teams with data gathering, research, and technical documentation. Prepares meeting notes, diagrams, and workflow models to support IT initiatives. Provides support during configuration, software testing, and troubleshooting tasks. Assists in tracking action items, managing ticketing systems, and documenting results for government approval. Supports senior consultants by conducting market research, preparing compliance documentation, and drafting baseline reports. Contributes to knowledge repositories and training materials to ensure agency staff readiness.

Bachelor s

IT

Consultant – Mid

Supports modernization initiatives, system assessments, and IT solution implementation. Gathers and documents requirements, translates business needs into technical specifications, and participates in solution design reviews. Prepares technical documentation, Bachelor standard operating procedures (SOPs), and training materials. Supports IT governance processes by documenting risks, compliance gaps, and improvement recommendations. Coordinates user acceptance testing (UAT), supports migration activities, and assists in evaluating vendor tools and platforms.

Provides advisory support on cloud adoption, enterprise reporting, and process automation aligned with ITIL and agency best practices.

IT

Consultant – Senior

Provides high-level strategic and technical advisory services to agency leadership. Leads IT roadmaps, modernization strategies, cloud adoption frameworks, and cybersecurity transformations. Conducts enterprise assessments, gap analyses, and technology evaluations to align solutions with mission objectives. Advises on procurement, contract compliance, and technology adoption (cloud, AI/ML, zero trust). Supports development of ATO documentation, RMF processes, and FedRAMP-authorized solutions. Facilitates executive workshops, stakeholder alignment sessions, and industry best-practice briefings.

Provides oversight on implementation teams, ensuring compliance with NIST SP 800-series, FISMA, and agency ITILbased service management.

Bachelor s

IT Project Manager

Manages IT project lifecycles from initiation through closeout. Develops project charters, work breakdown structures (WBS), schedules, and budgets. Tracks milestones, deliverables, risks, and issues using Agile, PMBOK, and agency-specific methodologies. Ensures compliance with IT governance, FAR, and federal acquisition requirements. Prepares weekly/monthly status reports and performance dashboards. Facilitates stakeholder meetings, change control boards, and decision review gates. Coordinates with cross-functional teams to ensure timely delivery and quality outcomes. Oversees documentation, lessons learned, and knowledge transfer activities.

Bachelor s

IT Service Delivery Manager

Oversees delivery of IT services and operations to ensure compliance with service level agreements (SLAs) and performance metrics. Manages incident, problem, and change management processes in accordance with ITIL and federal standards.

Develops and maintains performance dashboards, root cause analyses, and service improvement plans. Coordinates with stakeholders to define service requirements, capacity planning, and escalation procedures. Ensures alignment of IT services with agency mission needs and cybersecurity frameworks. Provides leadership for IT support teams and ensures continuous process

Bachelor improvement. Prepares executive reports and ensures compliance with agency and federal IT service management standards.

IT

Specialist– Mid

Provides day-to-day support for IT systems, software, and infrastructure.

Installs, configures, and maintains operating systems, applications, and end-user hardware. Applies security patches, monitors systems for vulnerabilities, and implements updates in accordance with federal standards (NIST, FISMA). Supports agency helpdesk/escalation processes, ensuring SLAs are met.

Develops system documentation, SOPs, and knowledge base articles.

Conducts user training and provides Tier 2–3 technical support for escalated issues. Supports migration activities, backup/recovery operations, and system performance tuning. Assists in compliance audits and contributes to continuous service improvement efforts aligned with ITIL.

Bachelor s

Network Engineer – Junior

Provides operational support for network monitoring, routine maintenance, and troubleshooting under senior engineer guidance. Assists in configuring switches, routers, and firewalls. Documents incidents, applies basic fixes, and escalates complex issues to higher-tier engineers. Supports patching, equipment installation, and endpoint connectivity for end-users.

Participates in training on federal security compliance frameworks while contributing to knowledge base articles and SOPs.

Bachelor s

Network Engineer – Mid

Configures, maintains, and optimizes enterprise network infrastructure to support agency mission operations. Implements secure routing, switching, and network segmentation while monitoring network performance and availability. Troubleshoots connectivity issues, escalates systemic problems, and supports incident resolution in alignment with SLAs. Assists in deploying firewalls, VPNs, and intrusion detection/prevention systems. Applies security patches and configuration updates to maintain compliance with NIST, FISMA, and zero-trust frameworks. Prepares and maintains network diagrams, standard operating procedures (SOPs), and documentation for agency approval.

Bachelor s

Network Engineer – Senior

Designs, configures, and manages secure enterprise network infrastructures supporting federal agency operations. Implements routing, switching, VLANs, firewalls, VPNs, IDS/IPS, and network segmentation in accordance with zero-trust principles. Conducts capacity planning, network optimization, and performance monitoring. Leads network modernization and migration to hybrid/multi-cloud architectures while ensuring compliance with NIST SP 800-53, FISMA, and

Bachelor

FedRAMP requirements. Develops and maintains network diagrams, configuration baselines, and SOPs. Performs vulnerability assessments, patching, and remediation of network devices. Provides technical leadership to junior engineers, assists with troubleshooting escalated incidents, and coordinates with cybersecurity teams on threat detection and response.

Supports disaster recovery planning and ensures network availability in line with agency SLAs.

Program Manager

Directs multiple concurrent IT projects to align with mission-critical objectives and enterprise modernization goals. Establishes program governance, charters, and performance frameworks across the portfolio. Defines key performance indicators (KPIs) and ensures contract compliance with SLAs. Manages resource allocation, cost baselines, and performance tracking using EVM and PMBOK-aligned practices. Provides executive-level briefings, white papers, and dashboards for senior agency officials. Oversees risk and issue management processes across projects and develops mitigation strategies. Ensures compliance with cybersecurity requirements, agencyspecific acquisition regulations, and federal standards such as FITARA and FISMA.

Guides crossfunctional technical teams and ensures integration of deliverables across workstreams.

Bachelor s

Project Manager

Oversees planning, execution, and delivery of IT programs from initiation through closeout.

Develops project charters, work breakdown structures, and detailed schedules aligned to federal acquisition requirements. Manages scope, schedule, budget, and risks while ensuring compliance with FAR, OMB, and agency IT governance policies. Leads daily stand-ups, sprint planning, and retrospectives in Agile and hybrid methodologies. Coordinates across contractors, subcontractors, and government stakeholders to resolve issues, escalate risks, and track milestones. Prepares weekly/monthly status reports, earned value management (EVM) metrics, and performance dashboards for leadership. Ensures proper documentation, knowledge transfer, and lessons learned are captured at project completion.

Bachelor s

QA Tester / Specialist

Develops and executes test plans, scripts, and automated test cases to validate application functionality, performance, and security. Conducts regression, integration, and user acceptance testing (UAT) to ensure system reliability. Documents test results, tracks defects, and validates resolutions. Ensures software solutions comply with Section 508 accessibility standards, federal cybersecurity guidelines, and agency requirements.

Collaborates with

Bachelor developers, analysts, and stakeholders to improve quality processes.

Provides recommendations for process improvements and participates in Agile sprints and release planning.

Software Developer – Junior

Supports application development teams in coding, testing, and documentation activities. Writes and maintains basic software components under the guidance of senior developers. Performs unit testing, defect tracking, and bug fixes. Assists in the development of test scripts, user guides, and release notes. Provides support during application deployments and participates in Agile team meetings. Gains exposure to secure coding practices, Section 508 compliance, and DevSecOps methodologies. Contributes to technical documentation, configuration management, and version control.

Bachelor s

Software Developer – Mid

Develops and maintains enterprise applications using secure coding practices aligned with agency standards. Codes, tests, debugs, and documents software solutions based on approved designs and user requirements. Implements enhancements and fixes to existing applications while maintaining compliance with federal IT policies. Collaborates with senior developers, testers, and business analysts to support Agile development and iterative delivery. Participates in peer code reviews, develops test cases, and ensures Section 508 accessibility compliance.

Creates and updates technical documentation, user manuals, and training materials. Provides application support during deployment and assists with troubleshooting, patching, and version upgrades. Ensures solutions align with cybersecurity, performance, and usability requirements.

Bachelor s

Software Developer – Senior

Leads design, development, and implementation of secure enterprise applications. Architects APIs, microservices, and system integrations while ensuring adherence to Agile and DevSecOps methodologies. Oversees development of CI/CD pipelines, automated testing frameworks, and secure coding practices. Provides technical leadership and mentoring to development teams, ensuring consistent code quality and adherence to Section 508 accessibility standards. Conducts code reviews, defines development standards, and ensures alignment with government cybersecurity and compliance frameworks. Collaborates with stakeholders, business analysts, and architects to translate mission requirements into scalable technical solutions. Produces technical documentation, design artifacts, and knowledge transfer materials.

Supports modernization, migration, and optimization of applications in cloud and hybrid environments (AWS GovCloud, Bachelor

Azure GCC High).

Systems Administrat or

Performs day-to-day administration of operating systems, servers, and enterprise applications.

Applies patches, monitors performance, provisions accounts, and manages access controls.

Troubleshoots incidents, escalates systemic issues, and ensures SLAs are met. Maintains system backups, recovery procedures, and security baselines. Documents SOPs, configurations, and system diagrams. Ensures compliance with federal IT policies.

Bachelor s

Systems Analyst

Analyzes existing IT systems, business processes, and workflows to identify gaps and recommend improvements. Gathers and documents system requirements, functional specifications, and use cases. Evaluates technical solutions, software tools, and emerging technologies to support modernization efforts. Develops process models, data flow diagrams, and system architecture documentation. Ensures proposed solutions align with agency mission objectives, security frameworks (NIST, FISMA), and compliance requirements. Coordinates with developers, architects, and stakeholders to validate designs and support system implementation. Prepares technical documentation, user manuals, and training materials for agency personnel. Supports testing, validation, and change management processes to ensure successful deployment.

Bachelor s

Systems Architect

Designs and documents enterprise-level architectures, including applications, cloud, data, and security layers. Develops technical roadmaps and integration strategies for modernization and digital transformation efforts. Defines reference architectures, system models, and interface specifications to ensure interoperability and scalability. Guides design of hybrid and multi-cloud environments, ensuring compliance with FedRAMP, FISMA, and NIST SP 800-53. Provides input into procurement requirements, cost-benefit analyses, and technical evaluations. Oversees proofof-concept initiatives, evaluates emerging technologies, and ensures alignment with enterprise architecture standards such as TOGAF. Collaborates with stakeholders, developers, and engineers to translate business requirements into technical architectures that meet mission goals.

Bachelor s

Systems Security Specialist

(ISSO)

Serves as Information System Security Officer (ISSO), maintaining system accreditation and ongoing security posture. Develops and updates System Security Plans (SSPs), Security Assessment Reports (SARs), and continuous monitoring documentation.

Coordinates with system owners, AOs, and auditors to support RMF authorization and

Bachelor reaccreditation processes. Monitors POA&M progress, validates security controls, and ensures compliance with federal cybersecurity regulations and agency security frameworks.

Technical Expert SME

Designs and implements secure, scalable data architectures and integrated IT systems, ensuring interoperability, performance, and compliance across cloud and hybrid environments. Skilled in data modeling, ETL, automation, and system optimization to support mission-critical government operations.

Bachelor

Substitution Chart

Associates Degree 2 years of applicable experience

Bachelor's Degree 4 years of applicable experience

Master’s Degree 6 years of applicable experience

Substitution Methodology: Due to the availability or limitation of education, occasionally substitution of experience as referenced below for a professional labor type with additional years of experience will be provided to the Federal Agency when responding to their IT requirements and it is solely the acquiring agency’s determination, if the substitution is considered acceptable prior to an award.

Price

Service Year 1

12/2020 - 12/2021

Year 2

12/2021 - 12/2022

Year 3

12/2022 - 12/2023

Year 4

12/2023 - 12/2024

Year 5

12/2024 - 12/2025

Sr Network Engineer $103.15 $105.73 $108.37 $111.08 $113.86

Technical Business Analyst $75.64 $77.53 $79.47 $81.46 $83.49

Business Intelligence Developer/ Programmer – Senior

$65.82 $67.46 $69.15 $70.88 $72.65

System QA Test Automation Engineer

$58.94 $60.42 $61.93 $63.47 $65.06

Database Developer $83.50 $85.59 $87.73 $89.92 $92.17

Health IT - Business Objects Developer

$65.82 $67.46 $69.15 $70.88 $72.65

Cloud Network Engineer $85.47 $87.60 $89.79 $92.04 $94.34

Cloud Python Developer $73.68 $75.52 $77.41 $79.34 $81.33

Backup & Recovery Specialist $112.98

Business Analyst $119.85

Cloud Engineer / Architect $147.36

Cloud Solutions Architect $152.27

Compliance & Risk Analyst $122.80

Cybersecurity Analyst $108.06

Cybersecurity Engineer – Mid $117.88

Cybersecurity Specialist / Engineer

– Senior

$188.61

Data Analyst $81.54

Data Architect I $135.57

Data Architect II $145.39

Data Center Technician $73.68

Data Engineer $118.87

Data Scientist $160.13

Database Administrator (DBA) $122.80

Help Desk Specialist – Tier 1 $58.94

Help Desk Specialist – Tier 2 $68.77

Information Security Analyst $108.06

IT Consultant – Junio $112.98

IT Consultant – Mid $117.88

IT Consultant – Senior $143.43

IT Project Manager $132.62

IT Service Delivery Manager $142.45

IT Specialist– Mid $111.01

Network Engineer – Junior $98.24

Network Engineer – Mid $112.98

Network Engineer – Senior $132.62

Program Manager $162.10

Project Manager $132.62

QA Tester / Specialist $83.51

Software Developer – Junior $83.51

Software Developer – Mid $112.98

Software Developer – Senior $132.62

Systems Administrator $103.15

Systems Analyst $103.15

Systems Architect $142.45

Systems Security Specialist (ISSO) $132.62

Technical Expert SME $199.43