MAS - Arlo Solutions L.L.C. - 47QTCA21D003C

IIJ Advantage!

AUTHORIZED FEDERAL SUPPLY SCHEDULE

PRICE LIST

Multiple Award Schedule (MAS) Federal Supply Group: Professional Professional Services Class: R699 Contract Number: 47QTCA21D003C Contract Period of Performance:

18 December 2020 - 17 December 2025

Business Size SBA Certifed Small Disadvantaged Business, SBA 8(a), HUBZone, Woman Owned Small Business, SD/Veteran Owned Small Business

Contractor Arlo Solutions, LLC 1440 G Street NW, Washington, DC 20005

(202) 827-5632 Ofce www.arlo-solutions.com

Contract Administration Sarah Bednarz

(202) 827-5632 Ofce Contracts@arlo-solutions.com

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at http://www.gsa.gov/schedules-ordering. On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is avail-able through GSA Advantage!™, a menu-driven database system. Te INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

http://www.arlo-solutions.com http://Contracts@arlo-solutions.com http://www.gsa.gov/schedules-ordering http://www.GSAAdvantage.gov

I

TERMS & CONDITIONS FOR TEMPORARY STAFFING

(SMALL BUSINESS SET ASIDE) SIN

LABOR RATES

LABOR CATEGORY DESCRIPTIONS

CYBERSECURITY POLICY & STRATEGY PLANNER

COUNTER INTELLIGENCE SME ANALYST

CUSTOMER INFORMATION

Contents

Company Overview Customer Info Labor Rates Terms & Conditions

CHANGE MANAGEMENT SME

ENTERPRISE SECURITY ARCHITECT

FOREIGN LIAISON OFFICER SME

IT SECURITY SPECIALIST

PERSONNEL SECURITY POLICY SME

PROJECT MANAGER

QUALITY ASSURANCE SPECIALIST

SR. ADMINISTRATIVE SUPPORT SPECIALIST

TECHNICAL WRITER/EDITOR

USER EXPERIENCE DESIGNER

EDUCATION AND EXPERIENCE SUBSTITUTION

SERVICE CONTRACT LABOR STANDARDS/SERVICE

CONTRACT ACT (SCLS/SCA) MATRIX

LCAT Descriptions

Education Substitution SCLS/SCA

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at http://www.gsa.gov/schedules-ordering. On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is avail-able through GSA Advantage!™, a menu-driven database system. Te INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

http://www.gsa.gov/schedules-ordering http://www.GSAAdvantage.gov

Company Overview

Company Overview

Arlo Solutions (Arlo), is a SBA 8(a) certified small business based in Washington, DC. We are the trusted advisors of agency leaders, providing innovative solutions that simplify complex data challenges. Committed to quality, accountability and trust, we share our expertise to forward the work of the defense and intelligence communities.

Customer Info Labor Rates LCAT Descriptions Education Substitution SCLS/SCA Terms & Conditions

Areas of Expertise

CYBERSECURITY PROGRAM MANAGEMENT INTELLIGENCE

• RMF/FISMA/NIST

• Acquisition Management

Support

• CISO Advisory Support

• Continuous Monitoring

• Governance, Awareness, and Outreach

• Security Policy and Compliance

• Program Assessment & Evaluation

• Program Management Office (PMO) Support

• Strategic Communications

• Technology Integration & Implementation

• PMO Support

• Partner Engagement

• Special Access Program

Support

• Foreign Liaison Officer Support

• Policy and Compliance

Arlo Solutions 1

Company Overview Customer Info Labor Rates LCAT Descriptions Education Substitution SCLS/SCA Terms & Conditions

Customer Information 1a. Awarded Special Item Numbers (SIN): Table of awarded special item numbers(s) with appropriate cross reference to item descriptions and awarded price(s).

SIN Recovery SIN Description

561320SBSA 561320SBSARC Temporary Staffing

OLM OLMRC Order Level Materials

OLMSTLOC

1b. Lowest-Price Item: Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply: Not applicable.

1c. Labor Categories & Rates: Contractor is proposing hourly rates. All rates and a description of all corresponding commercial job titles, experience, functional responsibility and education requirements is provided beginning on page 7 below.

2. Maximum Order: $500,000.00

3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area): 48 States & District of Columbia

5. Point(s) of Production (City, County, and State or Foreign Country): Washington, District of Columbia

6. Discount From List Prices or Statement of Net Price: Prices shown are Government net prices (discounts already deducted).

7. Quantity Discounts: None

8. Prompt Payment Terms: Net 30 days.

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign Items (List Items by Country of Origin): None.

2 Arlo Solutions https://500,000.00

Company Overview Customer Info Labor Rates LCAT Descriptions Education Substitution SCLS/SCA Terms & Conditions

Time of Delivery: As negotiated at task or delivery order level. 10a.

10b.

10c.

10d.

12a.

Customer Information

Expedited Delivery: Items available for expedited delivery are noted in this price list.

Overnight and 2-day Delivery: Contact Contractor for more information.

Urgent Requirements: Contact Contractor for more information.

F.O.B Points(s): Destination.

Ordering Address(es):

Arlo Solutions, LLC 1440 G Street NW, Washington, DC 20005 Phone: (202) 827-5632

12b. Ordering Procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment Address(es): Contractor’s address listed above.

14. Warranty Provision: Not applicable.

15. Export Packing Charges (if Applicable): Not applicable.

16. Terms and Conditions of Rental, Maintenance, and Repair: Not applicable.

17. Terms and Conditions of Installation: Not applicable.

18. Terms and Conditions for Any Other Services: Not applicable.

19. List of Service and Distribution Points: Not applicable.

20. List of Participating Dealers: Not applicable.

21 Preventive Maintenance: Not applicable.

22a. Special Attributes Such as Environmental Attributes (E.g., Recycled Content, Energy Efficiency, and/or Reduced Pollutants). Not applicable

22b. Section 508 Compliance: Not applicable.

23. Data Universal Numbering System (DUNS) Number: 079302981

24. Notification Regarding Registration in System For Award Management (SAM.Gov) Database: Arlo Solutions LLC is registered in the SAM database. CAGE Code 72UJ9.

Arlo Solutions 3

Company Overview Customer Info Labor Rates LCAT Descriptions Education Substitution SCLS/SCA Terms & Conditions

Terms & Conditions For Temporary Staffing (Small Business Set Aside) SIN

This SIN is strictly 100% set aside for small business concerns only.

The purpose of this SIN for temporary staffing is intended to provide Federal agencies with a temporary solution for staff augmentation & court reporting, transcription services; which would allow agencies to quickly respond to changing staffing requirements that arise when critical projects temporarily warrant more assistance or when key staff members are unavailable for work due to an emergency, accident, illness, family responsibilities, jury services, etc.

Time Limitation: In accordance with 5 CFR 300.504, (a) Time limit on use of temporary help service firms. An agency may use a temporary help service firm(s) in a single situation, as defined in 300.503, initially for no more than 120 workdays. Provided the situation continues to exist beyond the initial 120 workdays, the agency may extend its use of temporary help services up to the maximum limit of 240 workdays. An individual employee of any temporary help firm may work at a major organizational element (headquarters or field) of an agency for up to 120 workdays in a 24-month period. The 24-month period begins on the first day of assignment. An agency may make an exception for an individual to work up to a maximum of 240 work days only when the agency has determined that using the services of the same individual for the same situation will prevent significant delay.

The SIN occupations include but are NOT limited to;

• Administrative Support & Clerical Occupations, General Services & Support Occupations, Recreation Occupations

• Information Technology Occupations

• General, Trade, Facility Services and Support Occupations

• Information and the Arts, Education and Training, and Miscellaneous Occupations

• All Professional Occupations

• Court Reporting

• Medical/Professional Transcription

• Videography

Note: Conditions for use:

An agency may use private sector temporary help when one of the following short-term situations exists:

• An employee is absent for a temporary period because of a personal need including emergency, accident, illness, parental or family responsibilities or mandatory jury service.

• An agency must carry out work for a temporary period that cannot be delayed in the judgment of the agency because of a critical need.

These services shall not be used:

1. In lieu of the regular recruitment and hiring procedures under the civil service laws for permanent appointment in the competitive civil service.

2. To displace a Federal employee.

3. To circumvent controls on employment levels.

4. In lieu of appointing a surplus or displaced Federal employee as required by 5 CFR part

330, subpart F (Agency Career Transition Assistance Plan for Displaced Employees) and subpart G (Interagency Career Transition Assistance Plan for Displaced Employees).

4 Arlo Solutions

Company Overview Customer Info Labor Rates LCAT Descriptions Education Substitution SCLS/SCA Terms & Conditions

Court Reporting & Transcription Services If you are offering Court Reporting and/or related services, please note the following instructions:

1. Identify specific formatting method used, if any. The recommended method is set forth by the National Court Reporters Association (NCRA) (http://www.ncra.org/)

2. No fewer than 25 typed lines on standard 8-1/2 x 11 paper.

3. No fewer than nine or 10 characters to the typed inch.

4. Left-hand margin to be set at no more than 1-3/4 inches.

5. Right-hand margin to be set at no more than 3/8 inch.

6. Each question and answer to begin on a separate line.

7. Each question and answer to begin no more than five spaces from the left-hand margin with no more than five spaces from the Q and A to the text.

8. Carry-over Q&A lines to begin at the left-hand margin.

9. Colloquy material to begin no more than 15 spaces from the left-hand margin, with carryover colloquy to the left-hand margin.

10. Quoted material to begin no more than 15 spaces from the left-hand margin, with carry-over lines to begin no more than 10 spaces from the left-hand margin.

11. Parentheticals and exhibits markings to begin no more than 15 spaces from the left-hand margin, with carry-over lines to begin no more than 15 spaces from the left-hand margin.

12. Be sure to adhere to the Transcript Formatting Guidelines as set forth in comment 9202 of the

Code of Professional Ethics of National Court Reporters Association (www.ncra.org) for such categories as Depositions, Court Appearances, Meetings, Conferences, and Administrative Hearings, etc.

13. Specify and describe any charges including appearance fee, shipping rates for different shipping times, prices per additional transcript copies, videography services and resulting digital or electronic copies, fees for technical / semi-technical / non-technical transcription, and any other additional service. Pricing schedule should include a firm-fixed price per transcribed page based on typically the following delivery times;

• Same day delivery

• Next day delivery

• Progression of days from 2 to 10 for delivery

• Premium hours (outside normal business hours/holidays/weekends etc.); and

Minimum charge fee

Security Clearances: Staffing may be with and/or without security clearances, i.e. Secret, Top Secret, and Top Secret SCI.

Labor Rates: This SIN includes both Wage Grade (SCLS) Rates and Professional Labor Rates.

Labor Categories: Allowable Labor Categories are not limited to those listed below, However, additional occupational categories not listed here in Health Occupations and/ or Construction Labor Categories are not allowed.

Service Contract Labor Standards and Health and Welfare: The Service Contract Labor Standards (SCLS) applies to all nonprofessional services to be provided under this Schedule except for any pricing offered for services outside of the United States. The SCLS index of applicable wage determinations can be viewed at beta.sam.gov. Some of the proposed labor categories may be subject to the SCLS (usually nonprofessional categories). As such, the Offeror should verify that its proposed base rates and fringe benefit rates for these labor categories meet or exceed the SCLS wage determination rates and fringe benefits for the areas included in the geographic scope of the contract (i.e., nationwide). SCLS wage determination(s), including determination number, revision date, state and counties for the preponderance of work location must be submitted.

Arlo Solutions 5 https://beta.sam.gov www.ncra.org http://www.ncra.org

Company Overview Customer Info Labor Rates LCAT Descriptions Education Substitution SCLS/SCA Terms & Conditions

*When submitting Labor Categories subject to SCLS Wage Determination (WD), the offeror is required to provide rates for their intended places of performance along with any supporting documentation. The offeror should indicate any differences in WD base rates for proposal pricing, for instance if Accounting Clerk I is being proposed for a lower WD base rate than Janitor, the appropriate WD should be indicated. The contractor is responsible to adjust their proposal and for paying the appropriate WD for the locality for the intended performance local.

Offerors must comply with applicable SCLS wage determination rates and fringe benefits regardless of the price proposed and awarded on any resultant Schedule contract. The Offeror may be required to submit supporting documentation for the proposed rates that will allow the contracting officer to conduct a cost analysis to determine that offered prices are fair and reasonable. Schedule contractors must comply with the base rate and fringe benefit rate requirements of the prevailing rate SCLS Wage Determination (WD) Revision Number currently incorporated into the GSA Schedule contract. No prevailing rate WD may be incorporated into a task order as the order may then be in conflict with the Schedule contract terms and conditions.

6 Arlo Solutions

Company Overview Customer Info Labor Rates LCAT Descriptions Education Substitution SCLS/SCA Terms & Conditions

Labor Category Rates & Effective Dates

18 Dec 2021 - 17 Dec 2022

18 Dec 2022 - 17 Dec 2023

18 Dec 2023 - 17 Dec 2024

18 Dec 2024 - 17 Dec 2025

The rates below are calculated as hourly rates and cover offerings for Special Item Number: 561320SBSA. All rates are fully burdened and include the mandatory Industrial Funding Fee.

Labor Rates

Year 1 Year 2 Year 4 Year 5

18 Dec 2020 - 17 Dec 2021

Year 3

SIN 561320SBSA

Counter Intelligence SME $130.10 $132.44 $134.83 $137.25 $139.72Analyst

Change Management $121.92 $124.11 $126.35 $128.62 $130.94

Cyber Security Policy & Strat- $156.81 $159.63 $162.51 $165.43 $168.41

Enterprise Security Architect $154.28 $157.06 $159.88 $162.76 $165.69

Foreign Liaison Officer $123.52 $125.74 $128.01 $130.31 $132.66

IT Security Specialist $167.36 $170.37 $173.44 $176.56 $179.74

Personnel Security Policy $118.21 $120.34 $122.50 $124.71 $126.95SME

Project Manager $153.55 $156.31 $159.13 $161.99 $164.91

Quality Assurance Specialist $117.61 $119.73 $121.88 $124.08 $126.31

Sr. Administrative Support $105.45 $107.35 $109.28 $111.25 $113.25Specialist

Technical Writer/Editor $154.28 $158.91 $163.68 $168.59 $173.65

User Experience Designer $120.89 $123.07 $125.28 $127.54 $129.83

Arlo Solutions 7 https://Strat-$156.81

Company Overview Customer Info Labor Rates LCAT Descriptions Education Substitution SCLS/SCA Terms & Conditions

Labor Category Descriptions

Cybersecurity Policy & Strategy Planner

Inform operational strategy and organizational policy relating to cyber security. Serve as subject matter expert and ensures processes comply with applicable cybersecurity regulations.

Researches, evaluates and develops information security policies and guidance based on current regulations and best practices.

Participate in or lead technical exchange meetings.

Counter Intelligence SME Analyst

Min Education Bachelor’s Degree

Min Experience 12 Years

Certification/ CISSP or Clearance similar

Provide administrative management support, to include scheduling meetings; drafting and distributing the agenda and meeting minutes; consolidating and editing slides; and maintaining roster tracking action items. Manage tasks assigned by the directorate to provide inputs to the weekly activity report (WAR). Edit and consolidate the WAR for executive review and follows-up to ensure the executive comments and questions are addressed in a timely manner. Act as the lead action office rto include: drafting and completing detailee and joint duty assignment staff actions; awards; new personnel in-processing documents; tracking actions; and tracking updates/changes to position descriptions. Track policy updates/status for industry and advisory groups. Track the congressionally directed actions (CDAs) and GAO reports to ensure the coordination/reports are completed in a timely manner.

Change Management SME

Min Education N/A

Min Experience 5 Years

Certification/ Top Clearance Secret/SCI

Create and implement change management plans and strategies to include cost and price modeling. Identify potential risks associated with transition and transformation to capabilities and execution, and anticipate potential points of friction in implementing policy and plans. Create and manage measurement systems in order to track utilization, adoption and proficiency of changes.

Min Education Bachelor’s Degree

Min Experience 8 Years

Certification/ Top Clearance Secret

8 Arlo Solutions

Company Overview Customer Info Labor Rates LCAT Descriptions Education Substitution SCLS/SCA Terms & Conditions

Enterprise Security Architect

Responsible for determining enterprise information security standards. Develops and implements information security standards and procedures. Ensures that all information systems are functional and secure. Familiar with a variety of the field’s concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals.

Performs a variety of tasks. Leads and directs the work of others.

A wide degree of creativity and latitude is expected.

Foreign Liaison Officer SME

Min Education Bachelor’s Degree

Min Experience 7 Years

Certification/ N/A Clearance

Identify functions, tasks, conditions and standards for the Foreign Liaison Officer (FLO). Identify scope for liaison duties, coordination contact requirements, information (types) and physical access needs relative to the identified task(s).

Recommend short term and long term strategies to ensure FLOs comply with policy and maintain effectiveness. Provide required documentation and coordinate with relevant offices within the Offices of the Secretary of Defense, Director of National Intelligence, Department of State, and foreign governments to ensure FLOs are documented in a formal FLO program and are in compliance with relevant laws and policies.

IT Security Specialist

Min Education Masters Degree

Min Experience 3 Years

Certification/ Top Clearance Secret/SCI

Responsible for concentrating on overall technical and operational effectiveness of capabilities in coordination with client and management. Responsible for providing recommendations on continuous improvement of the processes and architectures supporting the overall Cyber Defense operational activities including, but not limited to: analysis, incident handling and reporting products, and the reporting lifecycle. Ensures the effective operations of client’s IT systems and network defenses, providing effective incident response capabilities, usable and effective reports that address overall situational awareness. This individual works to maximize the use of existing tools to correlate information and synthesize data into usable and actionable events. Identifies and provides an agile approach to the automation of any manual and inefficient processes that exist across the cyber defense program and to work with the Sponsor to recommend and implement technical solutions designed to return time to mission.

Min Education Bachelor’s Degree

Min Experience 15 Years

Certification/ Top Clearance Secret

Arlo Solutions 9

Company Overview Customer Info Labor Rates LCAT Descriptions Education Substitution SCLS/SCA Terms & Conditions

Personnel Security Policy SME

Develop, revise, interpret and coordinate policies pertaining to personnel security to include, but not limited to, tiered background investigations, adjudications, and continuous evaluation of personnel. Provide support for the development of strategies and initiatives to improve personnel security and adjudication processes. Provide Performance Metrics, Assessments and Programmatic support. Developing staff packages (Action and Info Memos).

Project Manager

Min Education Bachelor’s Degree

Min Experience 5 Years

Certification/ Top Clearance Secret

Provides onsite project management leadership and oversight of all project personnel, tasks, and deliverables.

Develops project management plans and documents such as Work Breakdown Structure (WBS). Mentor and guide team members on the preparation of technical deliverables and resolve project issues. Solve complex, tactical assignments to ensure client satisfaction. Prepare progress/status reports on technical deliverables. Work with clients and other IT consulting counterparts. Provide strategic input to the practice. Responsible for monitoring and meeting contractual requirements bringing in help from outside the project as needed to mitigate risks. Assist with proposal efforts and business development add-on work related to technology solutions.

Quality Assurance Specialist

Min Education Bachelor’s

Degree

Min Experience 7 Years

Certification/ PMP Clearance

Responsible for all aspects of quality assurance and compliance with applicable regulatory requirements;

conducts audits and reviews/analyzes data and documentation. Familiar with a variety of the field’s concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Will very likely lead and direct the work of others. A wide degree of creativity and latitude is expected.

Min Education Bachelor’s

Degree

Min Experience 7 Years

Certification/ N/A Clearance

10 Arlo Solutions

Company Overview Customer Info Labor Rates LCAT Descriptions Education Substitution SCLS/SCA Terms & Conditions

Sr. Administrative Support Specialist

Serve as the administrative point of contact for senior executives. Maintain daily calendars and ensure operations are accomplished in a timely, professional manner. Arrange for meetings, conferences, and video-teleconferencing, to include taking minutes and maintaining invitations attendee contact rosters. Provide correspondence staffing support and oversight for all required correspondence actions, (e.g.

formal letters, memoranda, read ahead briefing and meeting packages, activity reports, senior leadership reports, travel/ training/personnel documents). Perform technical writing, technical editing, editorial consultation, proofreading, or overall documentation review. Ensure documents are prepared in the appropriate format and are free from grammatical errors.

Prepare and/or oversee travel arrangements. Arrange for meetings, conferences, and video teleconferencing, to include taking minutes and maintaining invitations attendee contact rosters.

Technical Writer/Editor

Min Education N/A

Min Experience 7 Years

Certification/ Top Clearance Secret

Writes a variety of information technology documentation for a wide range of uses including, but not limited to, system architecture, detailed software design, and user interface design documentation. Has knowledge of commonly-used information technology concepts, practices, and procedures within a particular field.

User Experience Designer

Min Education Bachelor’s

Degree

Min Experience 6 Years

Certification/ N/A Clearance

Designs html prototypes, wireframes, visual interfaces and interaction of web-based applications. Works with subject matters experts in the areas of cyber security and information assurance to appropriately develop role-based strategies and confirm user touchpoints within the client’s systems. Designs and evaluates visual human interfaces utilizing user-centered design principles. Implements the user interface design. Work with the product development team to design online user experiences. Ensures user experience is formulated to achieve the goals of the online entity. Gaining exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work.

Min Education Bachelor’s

Degree

Min Experience 5 Years

Certification/ N/A Clearance

Arlo Solutions 11

Company Overview Customer Info Labor Rates LCAT Descriptions Education Substitution Terms & Conditions

SCLS/SCA

Education and Experience Substitution

Successful completion of each year of higher education that has not yet resulted in a degree may be counted 1-for-1 for a year of experience.

Degree Recovery SIN Description

High School GED or vocational training Diploma

Associates 1-year relevant experience Vocational or other training in work-related field

Bachelors Associates degree + 2 years relevant Professional certification experience, or 4 years relevant experience

Masters Bachelors + 2 years relevant experience, or Professional license Associates + 4 years relevant experience

Doctorate Masters + 2 years relevant experience, or Bachelors + 4 years relevant experience

Arlo Solutions 12

Company Overview Customer Info Labor Rates Terms & Conditions LCAT Descriptions Education Substitution SCLS/SCA

SCLS/SCA Matrix Service Contract Labor Standards (SCLS) Service Contract Act (SCA) The Service Contract Labor Standards, formerly the Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) in this pricelist are based on the U.S. De-partment of Labor Wage Determination Number(s) identified in the SCLS/SCA ma-trix. The prices awarded are in line with the geographic scope of the contract (i.e., SCA Eligible Labor Category SCA Equivalent Code Title Wage Determination No

N/A

Arlo Solutions 13

Customer Info Labor Rates Labor Rate Description Education Substitution SCLS/SCA

CONTRACTOR

Arlo Solutions, LLC 1440 G Street NW, Washington, DC 20005

(202) 827-5632 Office www.arlo-solutions.com

CONTRACT ADMINISTRATION

Sarah Bednarz

(202) 827-5632 Office

Contracts@arlo-solutions.com http://www.arlo-solutions.com http://Contracts@arlo-solutions.com