MAS - Teletracking Government Services Inc. - 47QTCA21D0032

The Times Building 336 Fourth Avenue

Pittsburgh, PA 15222 www.TeleTracking.com

GENERAL SERVICES ADMINISTRATION

Authorized Federal Supply Schedule Price List

Multiple Award Schedule (MAS)

Large Category: Information Technology Special Item Numbers: 511210, 54151, 54151ECOM, 54151HEAL

Contract Number: 47QTCA21D0032

Contract Period of Performance: December 14, 2020 through December 13, 2025

Pricelist current through Modification PS-0034, 07 May 2025

Contractor:

TeleTracking Government Services, Inc.

The Times Building 336 Fourth Avenue https://www.teletracking.com/

Ordering:

GSA-Order-Administration@teletracking.com

(412) 223-3147

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system.

The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

http://www.teletracking.com/ mailto:GSA-Order-Administration@teletracking.com

Modification PA-0008, 22 January 2025 2

GSA CONTRACT

GSA Title Schedule MAS GSA Contract Number 47QTCA21D0032 Contract Period December 14, 2020 through

December 13, 2025

CONTRACTOR

Contractor Name TeleTracking Government Services, Inc.

Contractor Address The Times Building, 336 Fourth Avenue, Pittsburgh, PA 15222 Contractor Email GSA-Order-Administration@teletracking.com Contractor Phone # (412)799-4991 – Roxanne Turner Contractor Website https://www.teletracking.com/ mailto:GSA-Order-Administration@teletracking.com

Modification PA-0008, 22 January 2025 3

CUSTOMER INFORMATION

1a. Awarded SINs 511210 Software Licenses

54151 Software Maintenance Services

54151ECOM Electronic Commerce and Subscription Services

54151HEAL Health Information Technology Services

OLM Order Level Materials

1b. Lowest Price Model for each SIN Refer to GSA pricing section 1c. Hourly Rates Refer to GSA pricing section

2. Maximum Order for each SIN 511210 $500,000

54151 $500,000

54151ECOM $500,000

54151HEAL $500,000

3. Minimum Order for each SIN $100

4. Geographic Coverage USA domestic

5. Points of Production USA

6. Discount from List Price or Statement of Net Price

Refer to GSA pricing section

7. Quantity Discounts 511210 None

54151 None

54151ECOM None

54151HEAL None

8. Prompt Payment Terms Net 30 days

9. Foreign Items N/A 10a. Time of Delivery (days) 30 days ARO 10b. Expedited Delivery N/A 10c. Overnight and 2-day delivery N/A 10d. Urgent Requirements Contact contractor

11. F.O.B. Terms F.O.B. Destination 12a. Ordering Address(es) The Times Building, 336 Fourth Avenue, Modification PA-0008, 22 January 2025 4

16. Terms and conditions of rental, maintenance, and repair (if applicable).

N/A

17. Terms and conditions of installation (if applicable).

N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable).

N/A

18b. Terms and conditions for any other services (if applicable).

All Professional Services in accordance with SoW and mutually agreed contract.

19. List of service and distribution points (if applicable).

N/A

20. List of participating dealers (if applicable).

N/A

21. Preventive maintenance (if applicable).

Contact Contractor

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants).

N/A

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

TeleTracking Government Services products are commercial offerings that, because of various features, are not currently Section 508 compliant.

23. Unique Entity Identifier (UEI) number.

LCDKHZLYE8G2

24. Notification regarding registration in System for Award Management (SAM) database.

Company is registered on SAM.gov

12b. Ordering Procedures For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation

(FAR) 8.405-3.

13. Payment Address(es) The Times Building, 336 Fourth Avenue, Pittsburgh, PA 15222

14. Warranty provision Contact Contractor

15. Export packing charges, if applicable

N/A http://www.section508.gov/

Modification PA-0008, 22 January 2025 5

GSA PRICING: SIN 511210 and 54151

SIN

MFR PART NO

PRODUCT NAME

PRODUCT DESCRIPTION

UOI

GSA PRICE

(including IFF)

511210 BDST00.1.0

Term Software -

Capacity IQ® Visibility

Designed as a rapidly deployable solution that enables visibility of bed capacity at smaller healthcare facilities. Includes term software license, access to software updates (during term), and provider support. Price is per bed per month. Minimum term is 12 months. Implementation and training Services are required and will be scoped and priced separately. Hosting is available for an additional fee.

EA $10.07

511210 CMS00.1.0

Term Software - Capacity

Management Suite™

Short Description Capacity Management Suite™ - Patient placement and throughput software for hospitals & health systems

Additional Description Capacity Management Suite™ helps to improve patient throughput, reduce wait times, decrease ED overcrowding, and improve access to care by providing enterprise-side visibility to bed capacity by unit, active patient placement requests, and historic trend reports. With Capacity Management Suite, patient flow coordinators can increase efficiency and utilization by managing turnover and discharge times, manage capacity across multiple campuses, and help to reduce length-of-stay and minimize patient wait times.

Integrated mobile applications for environmental services, nurses and patient transport further optimize efficiencies by automating move requests, room cleans and other associated activity. The included Transport Tracking™ further streamlines patient flow by automating transporter assignments using unique, intelligent dispatching logic to simplify nurse requests, transport job status visibility and actual move completion. Price is per bed per month.

Implementation and training Services are required and will be scoped and priced separately. Hosting is available for an additional fee.

EA $34.26

511210 BMS00.1.0

Term Software - Bed Management Suite®

Short Description Bed Management Suite®- Patient placement and throughput software for hospitals & health systems

Bed Management Suite® helps to improve patient throughput, reduce wait times, decrease ED overcrowding, and improve access to care by providing enterprise-side visibility to bed capacity by unit, active patient placement requests, and historic trend reports. With Bed Management Suite®, patient flow coordinators can increase efficiency and utilization by managing turnover and discharge times, manage capacity across multiple campuses, and help to reduce length-of-stay and minimize patient wait times. Integrated mobile applications for environmental services, nurses and patient transport further optimize efficiencies by automating move requests, room cleans and other associated activity. Price is per bed per month. Implementation and training Services are required and will be scoped and priced separately. Hosting is available for an additional fee.

EA $23.12

511210

TT00.1.0

Capacity IQ®

Transport

Short Description Transport Tracking™- Workflow enablement solution to automate and track patient transport requests and movement with hospitals & health systems.

Transport Tracking™ streamlines patient flow by automating transporter assignments using unique, intelligent dispatching logic to simplify nurse requests, transport job status visibility and actual move completion. Transporters utilize mobile devices to receive, execute and track assignments enabling workflow efficiencies and productivity reporting. Price is per bed per month.

EA $12.85

Modification PA-0008, 22 January 2025 6

Implementation and training Services are required and will be scoped and priced separately. Hosting is available for an additional fee.

BT00.1.0

Capacity IQ® EVS

Short Description BedTracking® -- Workflow enablement solution to automate bed cleans and status updates for hospitals & health systems.

BedTracking® works within Capacity Management Suite™ to automate the bed cleaning process as soon as a patient leaves. Driven by real-time notifications from transport updates or RTLS enabled technology, BedTracking displays bed status to all stakeholders and queues housekeeping staff to complete tasks via mobile applications and helps to track turn times, delays and cancellation information for bed cleaning jobs, as well as employee & facility performance.

Price is per bed per month. Implementation and training Services are required and will be scoped and priced separately. Hosting is available for an additional fee.

EA $9.42

CP00.1.0

Capacity IQ® Post-

Acute

Short Description Community Placement™ - Post-acute placement solution for hospitals & health systems

Community Placement ™ streamlines post-acute access by providing case managers with real-time visibility to available beds in post-acute facilities across the health system. Internal referrals help keep more patients in-network and reduces wait times by coordinating acceptance and discharge activities. Price is per bed per month. Implementation and training Services are required and will be scoped and priced separately. Hosting is available for an additional fee.

RTLSACWS00.1.0

Term Software - RTLS Automation for CWS

Short Description RTLS Automation for Clinical Workflow® Suite (CWS) - Real-time locating solution for hospital & health system workflow in perioperative departments

RTLS Automation for Clinical Workflow® Suite (CWS) enables real-time visibility to patient and staff location and automates workflows within procedural areas. RTLS helps to automate patient and staff movement to trigger workflow and alert notifications that can reduce delays and improves staff productivity. Requires

TeleTracking Clinical Workflow® Suite (CWS). Price is per data capture location per month. RTLS hardware is required and is sold separately. Implementation and training Services are required and will be scoped and priced separately.

Hosting is available for an additional fee.

EA $4.28

ASTTR00.1.0

Location IQ®Asset

Short Description AssetTracking® - Real-time locating solution for hospital & health system asset management, identification and utilization

AssetTracking® allows for timely and accurate locating and status availability updates of mobile equipment throughout the facility. The AssetTracking application allows hospital personnel to manage assets to help reduce costs and streamline efficiency, increase utilization without purchasing new equipment and ultimately improve patient safety. Both active and passive real-time location technology options delivers system accuracy, reliability and scalability as facilities grow. Price is per bed per month. RTLS hardware is required and is sold separately. Implementation and training Services are required and will be scoped and priced separately. Hosting is available for an additional fee.

EA $6.08

PATTR00.1.0

Location IQ® Patient

Short Description PatientTracking™ - Real-time locating solution for hospital & health system patient tracking, monitoring and updates

PatientTracking™ automates the monitoring of individual patients throughout the

EA $2.12

Modification PA-0008, 22 January 2025 7 facility using real-time locating beacons to automatically provide updates on patient location, alert to ‘walkout’ risks and identify isolation areas. Time monitoring can also visualize gaps between staff visits to ensure caregiver access.

When coupled with TeleTracking’s Capacity Management Suite™ Auto-Discharge capabilities help to increase discharge efficiencies by automatically marking beds as vacated, improving patient throughput, capacity and revenue. Requires StaffTracking™ and Capacity Management Suite™ for selection functionality.

Price is per bed per month. RTLS hardware is required and is sold separately.

separately. Hosting is available for an additional fee.

STFTR00.1.0

Location IQ® Staff

Short Description StaffTracking™ - Real-time locating solution for hospital & health system staff tracking, monitoring and updates

StaffTracking™ is a Real-Time Locating System enabled solution which brings visibility to the frequency and duration of patient care and allows staff to work more efficiently. When enabled, it monitors when patients are seen by staff bringing visibility and accountability to caregiver interactions to promote patient safety by enabling quick staff assistance. Requires PatientTracking™ and Capacity

Management Suite™ for selection functionality. Price is per bed per month.

RTLS hardware is required and is sold separately. Implementation and training

Services are required and will be scoped and priced separately. Hosting is available for an additional fee.

EA $2.12

TMPTR00.1.0

Location IQ® Temp

Short Description TempTracking™- Real-time monitoring to proactively respond to asset temperature fluctuations before they become a problem.

TempTracking™ is an RTLS-enabled solution that allows hospitals to stay compliant with regulations while protecting costly medications and critical assets by proactively monitoring and alerting users to temperature fluctuations before they become a problem. TempTracking can be implemented to monitor food, medication, and medial specimens to avoid spoiling, reduce the spread of infection and keep patients and staff safe. Price is per sensor per month. RTLS hardware is required and is sold separately. Implementation and training Services are required and will be scoped and priced separately. Hosting is available for an additional fee.

EA $5.14

HNDHYG00.1.0

Location IQ® Hand

Hygiene

Short Description Hand Hygiene Monitoring™ - Real-time monitoring for hand hygiene compliance in hospitals & health systems

Hand Hygiene Monitoring™ is an RTLS-enabled hand hygiene monitoring solution to track and report hand hygiene activity and facilitate compliance with best practices. Hand Hygiene monitoring serves to increase patient and staff safety while driving behavior changes related to hand washing habits through physical capture of staff utilization and detailed activity reporting. Price is per bed per month. RTLS Hardware is required and is sold separately. Implementation and training Services are required and will be scoped and priced separately. Hosting is available for an additional fee.

EA $2.66

GSA PRICING: SIN 54151ECOM

Modification PA-0008, 22 January 2025 8

54151ECOM

SIQN00.1.0

SynapseIQ® National

Visibility (<50,000 beds Single

Task Order Award;

&/or <5years)

Nation-wide data aggregation and management solution. Subscription includes the following functions: Collection, Aggregation, Validation, Management, & Analysis of healthcare operations data, as well as the following services to the degree necessary to execute on the above functions:

Solution Delivery incuding I&T, Provider Support, Advisory Services.

Price is per bed per month.

Hosting costs are the responsibility of the purchaser.

EA

$17.00

SIQN10.1.0

Visibility

(50,001-200,000 beds Single Task

Order Award, for duration >=5years)

Nation-wide data aggregation and management solution. Subscription includes the following functions: Collection, Aggregation, Validation, Management, & Analysis of healthcare operations data, as well as the following services to the degree necessary to execute on the above functions:

Solution Delivery incuding I&T, Provider Support, Advisory Services.

$15.42

SIQN20.1.0

Visibility (200,001- 400,000 bedsSingle

Task Order Award, for duration >=5years)

Nation-wide data aggregation and management solution. Subscription includes the following functions: Collection, Aggregation, Validation, Management, & Analysis of healthcare operations data, as well as the following services to the degree necessary to execute on the above functions:

Solution Delivery incuding I&T, Provider Support, Advisory Services.

$13.70

SIQN30.1.0

Visibility (400,001- 700,000 beds Single

Task Order Award, for duration >=5years)

Nation-wide data aggregation and management solution. Subscription includes the following functions: Collection, Aggregation, Validation, Management, & Analysis of healthcare operations data, as well as the following services to the degree necessary to execute on the above functions:

Solution Delivery incuding I&T, Provider Support, Advisory Services.

$11.99

SIQN50.1.0

Visibility

(>700,000 beds Single Task Order Award, for duration

>=5years)

Nation-wide data aggregation and management solution. Subscription includes the following functions: Collection, Aggregation, Validation, Management, & Analysis of healthcare operations data, as well as the following services to the degree necessary to execute on the above functions:

Solution Delivery incuding I&T, Provider Support, Advisory Services.

$8.56

AMS00.1.0

Access Management Suite™

Short Description Access Management Suite™ - Hospital & health system patient access & transfer solution

Access Management Suite ™ encompasses solutions designed to directly and quickly impact health system growth and cost management across the care continuum.

Including TransferCenterIQ™, Community Access® Portal, and On-Call Scheduling™, the

Access Management Suite helps complete patient transfers in a timely manner, centralize patient flow across the health system, and coordinate transportation and emergency services for placement of outside referrals. It also better opens communication with community-based referring physicians and provides enterprise-wide visibility to on-call status. SynapseIQ® Enterprise Analytics is required to use TransferCenterIQ. Price is per bed per month. Implementation and training Services are required and will be scoped and priced separately.

EA $30.83

TCIQ00.1.0

Transfer IQ®

TransferCenterIQ™ - Hospital & health system patient access & transfer SaaS solution

TransferCenterIQ™ centralizes and expedites patient transfer logistics, between, and within hospitals and health systems enabling faster access to care in the right setting.

Advanced analytics provide real-time visibility to metrics including inbound/outbound volume, acceptance/denial details, transfer history, and demographics. Creating system-wide visibility across the health system fosters a cohesive patient experience across care

Modification PA-0008, 22 January 2025 9 settings, improved physician relations, and opportunities for growth. SynapseIQ® Enterprise Analytics is required to use TransferCenterIQ. Price is per bed per month.

separately.

CAP00.1.0

Referral IQ®

Community Access® Portal - Hospital & health system patient access & transfer solution

Community Access™ Portal enables streamlined and automated communication between health systems and community physicians—smoothing care transitions, improving patient intake, and strengthening referrer relationships. It is a web-based entry point for community providers to track major patient flow milestones, as well as referral request status and assignments to reduce dependency on phone calls, build referral loyalty and physician satisfaction by speeding the patient intake process. Price is per bed per month. Implementation and training Services are required and will be scoped and priced separately.

EA $8.56

OCS00.1.0

On-Call Scheduling™

On-Call Scheduling™ - Hospital & health system scheduling solution to complement patient transfer access

On-Call Scheduling™ provides enterprise-wide access to current on call physician schedules—engaging the right physician at the right time for faster admissions and better patient care. By creating enterprise-wide visibility to on-call physicians, health systems have automatic, real-time communication access to improve request-to-admission timing for patient transfers. Price is per bed per month. Implementation and training Services are required and will be scoped and priced separately.

EA $4.28

SIQ00.1.0

Data IQ®

SynapseIQ® Enterprise Analytics - Hospital & health system analytics & reporting SaaS solution

SynapseIQ® Enterprise Analytics enables faster, more informed decision-making by delivering timely, actionable insight and data visibility allowing hospitals and health systems to build true system-wide situational awareness to operational performance across platforms. The standard content package comprised of dashboards and reports optimized for analysts, command center staff, and leadership ensures the entire organization has access to the same data, customized to the views most important to their roles. With SynapseIQ, users can make data-driven decisions to help reduce costs, improve workforce efficiency, and identify growth opportunities. SynapseIQ requires access to one or more TeleTracking workflow solutions including Capacity Management Suite™, TransferCenterIQ™ or Clinical Workflow® Suite. Price is per bed per month.

separately.

EA $14.56

54151ECOM CSW00.1.0 CommunityScheduling & Workflow™

Short Description Community Scheduling & Workflow™ - Patient scheduling solution for ambulatory care settings

Community Scheduling & Workflow™ facilitates ambulatory appointment scheduling with patient facing functionality including SMS reminders and remote arrival check-in options. Providers can build patient engagement to improve their ambulatory operations, reduce leakage and no-shows, and streamline workflows. Price is per patient visit. Implementation and training Services are required and will be scoped and priced separately.

EA $0.47

GSA PRICING: SIN 54151HEAL

Modification PA-0008, 22 January 2025 10

SIN/SIN(s) Proposed

Labor Category/Service Title

GSA Price (incl IFF)

December 14, 2020 – December 13, 2021 – December 13, 2022 – December 13, 2023 – December 13, 2024 – December 13, 1 54151HEAL Advisory Consultant (ADV) $ 268.77 $ 276.02 $ 283.48 $ 291.13 $ 298.99 2 54151HEAL Application Architect $ 189.58 $ 194.70 $ 199.96 $ 205.36 $ 210.90 3 54151HEAL Application Consultant (AC) $ 185.69 $ 190.71 $ 195.86 $ 201.14 $ 206.57

4 54151HEAL

Application Deployment Engineer

(ADE)

$ 161.26 $ 165.61 $ 170.09 $ 174.68 $ 179.39

5 54151HEAL Associate Product Designer $ 120.46 $ 123.72 $ 127.06 $ 130.49 $ 134.01 6 54151HEAL Business Intelligence Analyst (BIA) $ 178.85 $ 183.68 $ 188.64 $ 193.73 $ 198.96 7 54151HEAL Cloud Deployment Engineer (CDE) $ 161.26 $ 165.61 $ 170.09 $ 174.68 $ 179.39 8 54151HEAL Configuration Analyst (CA) $ 171.03 $ 175.65 $ 180.39 $ 185.26 $ 190.27 9 54151HEAL Data Architect $ 213.28 $ 219.04 $ 224.95 $ 231.03 $ 237.26

10 54151HEAL Data Engineer 1 (DE1) $ 122.44 $ 125.74 $ 129.14 $ 132.63 $ 136.21 11 54151HEAL Data Engineer 2 (DE2) $ 150.09 $ 154.14 $ 158.30 $ 162.57 $ 166.96 12 54151HEAL Data Engineer 3 (DE3) $ 171.81 $ 176.45 $ 181.21 $ 186.10 $ 191.13

13 54151HEAL

Data Visualization and Business Intelligence Lead

$ 142.19 $ 146.03 $ 149.97 $ 154.02 $ 158.18

14 54151HEAL Delivery Director (DD) $ 342.07 $ 351.30 $ 360.79 $ 370.53 $ 380.53 15 54151HEAL Delivery Manager (DM) $ 268.77 $ 276.02 $ 283.48 $ 291.13 $ 298.99

16 54151HEAL

Development Operations Engineer 1 (DevOps 1)

$ 113.55 $ 116.62 $ 119.77 $ 123.00 $ 126.32

17 54151HEAL

Development Operations Engineer 2 (DevOps 2)

$ 144.16 $ 148.05 $ 152.05 $ 156.16 $ 160.37

18 54151HEAL

Development Operations Engineer 3 (DevOps 3)

$ 169.83 $ 174.42 $ 179.13 $ 183.97 $ 188.93

19 54151HEAL Director of Infrastructure Engineering $ 207.36 $ 212.95 $ 218.70 $ 224.61 $ 230.67

20 54151HEAL Director of Software Engineering $ 240.93 $ 247.43 $ 254.11 $ 260.97 $ 268.02

21 54151HEAL

Director of Technical Operations (TechOps)

$ 205.38 $ 210.93 $ 216.62 $ 222.47 $ 228.48

22 54151HEAL Director of Technical Support $ 205.38 $ 210.93 $ 216.62 $ 222.47 $ 228.48

23 54151HEAL

Engineering Technical Project Manager 1 (TPM1)

$ 152.06 $ 156.17 $ 160.38 $ 164.71 $ 169.16

24 54151HEAL

Engineering Technical Project Manager 3 (TPM3)

$ 163.91 $ 168.33 $ 172.88 $ 177.55 $ 182.34

25 54151HEAL Infrastructure Architect $ 179.71 $ 184.56 $ 189.54 $ 194.66 $ 199.92 26 54151HEAL Infrastructure Engineer 2 (IE2) $ 159.96 $ 164.28 $ 168.71 $ 173.27 $ 177.95 27 54151HEAL Infrastructure Engineer 3 (IE3) $ 161.93 $ 166.31 $ 170.80 $ 175.41 $ 180.14 28 54151HEAL Integration Analyst (IA) $ 171.03 $ 175.65 $ 180.39 $ 185.26 $ 190.27 29 54151HEAL Lead Product Owner $ 165.88 $ 170.36 $ 174.96 $ 179.69 $ 184.54 30 54151HEAL Machine Learning Engineer 3 (MLE3) $ 210.32 $ 216.00 $ 221.83 $ 227.82 $ 233.97

31 54151HEAL

Manager of Performance and Automation

$ 191.56 $ 196.73 $ 202.04 $ 207.50 $ 213.10

32 54151HEAL Manager of Technical Support $ 157.98 $ 162.25 $ 166.63 $ 171.13 $ 175.75 33 54151HEAL Outcomes Consultant (OC) $ 268.77 $ 276.02 $ 283.48 $ 291.13 $ 298.99 34 54151HEAL Principal Architect $ 213.28 $ 219.04 $ 224.95 $ 231.03 $ 237.26 35 54151HEAL Product Designer $ 122.44 $ 125.74 $ 129.14 $ 132.63 $ 136.21 36 54151HEAL Product Owner $ 144.16 $ 148.05 $ 152.05 $ 156.16 $ 160.37

37 54151HEAL

Secucity Operations Engineer 1 (Sec Ops)

$ 167.86 $ 172.39 $ 177.05 $ 181.83 $ 186.74

38 54151HEAL Senior Product Designer $ 150.09 $ 154.14 $ 158.30 $ 162.57 $ 166.96 39 54151HEAL Services Project Manager (SPM) $ 209.15 $ 214.80 $ 220.60 $ 226.55 $ 232.67

40 54151HEAL

Services Technical Project Manager

(TPM)

$ 209.15 $ 214.80 $ 220.60 $ 226.55 $ 232.67

41 54151HEAL Software Engineer 1 (SE1) $ 118.49 $ 121.69 $ 124.97 $ 128.35 $ 131.81 42 54151HEAL Software Engineer 2 (SE2) $ 148.11 $ 152.11 $ 156.22 $ 160.43 $ 164.77 43 54151HEAL Software Engineer 3 (SE3) $ 173.78 $ 178.48 $ 183.29 $ 188.24 $ 193.33

Modification PA-0008, 22 January 2025 11

SIN/SIN(s) Proposed

Labor Category/Service Title

2020 – December 13, 2021 – December 13, 2022 – December 13, 2023 – December 13, 2024 – December 13, 44 54151HEAL Software Engineer in Test (SET1) $ 98.74 $ 101.41 $ 104.14 $ 106.96 $ 109.84 45 54151HEAL Software Engineer in Test (SET2) $ 154.04 $ 158.19 $ 162.47 $ 166.85 $ 171.36 46 54151HEAL Software Engineer in Test (SET3) $ 154.04 $ 158.19 $ 162.47 $ 166.85 $ 171.36

47 54151HEAL Software Engineering Manager (SEM) $ 185.63 $ 190.64 $ 195.79 $ 201.08 $ 206.51

48 54151HEAL Technical Analyst (TA) $ 161.26 $ 165.61 $ 170.09 $ 174.68 $ 179.39 49 54151HEAL Technical Program Director $ 212.29 $ 218.02 $ 223.91 $ 229.96 $ 236.17 50 54151HEAL Technical Program Manager $ 148.11 $ 152.11 $ 156.22 $ 160.43 $ 164.77 51 54151HEAL Technical Support Engineer 1 (TSE1) $ 90.84 $ 93.29 $ 95.81 $ 98.40 $ 101.06 52 54151HEAL Technical Support Engineer 2 (TSE2) $ 100.72 $ 103.43 $ 106.23 $ 109.10 $ 112.04 53 54151HEAL Technical Support Engineer 3 (TSE3) $ 110.59 $ 113.58 $ 116.64 $ 119.79 $ 123.03 54 54151HEAL Technical Support Engineer 4 (TSE4) $ 134.29 $ 137.91 $ 141.64 $ 145.46 $ 149.39 55 54151HEAL User Content Developer 3 $ 116.51 $ 119.66 $ 122.89 $ 126.21 $ 129.62 56 54151HEAL Workflow Consultant (WFC) $ 185.69 $ 190.71 $ 195.86 $ 201.14 $ 206.57

LABOR CATEGORY DESCRIPTIONS: SIN 54151HEAL

Commercial Labor Category

Minimum/ General Experience and Years of Experience

Functional Responsibility Educational Requirements

Approved Education Substitution

1 Advisory Consultant

(ADV)

5 years of experience

The Advisory Consultant (ADV) is responsible for executing consultative engagements involving complex Health IT systems for integrated healthcare delivery organizations.

The ADV leads change management efforts and process improvement initiatives through coordination and support of client leadership. The ADV manages relationships with senior executives in client organizations, facilitates process improvement, and targets change activities to achieve desired client outcomes through optimized workflows and advises on Health IT adoption strategy.

Bachelor’s Degree focused in nursing or related area, or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

2 Application Architect

10 Years Experience

Application Architect interprets technical architecture and design of Health IT applications, coding (construction), and continuous testing of complex modules and applications in support of the TeleTracking’s cloud platform.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

3 Application Consultant

(AC)

2 years of experience

The Application Consultant (AC) is responsible for developing client-specific materials to support on-site delivery activities that lead to agreed-upon client outcomes.

The primary role of the AC is to conduct classroom training and configuration sessions, as well as provide go-live support for all of TeleTracking’s Health IT solutions.

Additionally, the AC engages in concurrent data analysis throughout engagements to support both validation of client outcomes and identify opportunities for further client process and solution optimizations.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

Modification PA-0008, 22 January 2025 12

Labor Category

Minimum/ General Experience and Years of Experience

Functional Responsibility Educational Requirements

Approved Education Substitution

4 Application Deployment Engineer

(ADE)

5 years of experience

The Application Deployment Engineer (ADE) is responsible for the implementation of TeleTracking’s Health IT solutions, and works directly with Services Technical Project Managers and Service Managers to plan and implement the technical aspects of on-premise and SaaS-based Health IT implementation projects and or services engagement. The Application Deployment Engineer works with client personnel to deploy TeleTracking solutions.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

5 Associate Product Designer

0 Years of experience.

Associate Product Designer supports a Product Designer with creating single applications based on user requirements. Works with stakeholders to gather requirements for creating solutions on TeleTracking’s Health IT platform.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

6 Business Intelligence Analyst (BIA)

0 years experience

The Business Intelligence Analyst (BIA) position exists to help our clients to access and interpret key performance metrics and their relationships to outcomes associated with TeleTracking’s Health IT solutions. The BIA is responsible for the design, build, and associated consulting on analytics through the use of our analytics platform and other available tools.

Associates degree or equivalent experience required.

High School Diploma + 2 years, or Trade/Vocational School or Technical Training or Military training in relevant field

7 Cloud Deployment Engineer

(CDE)

2 years of experience

The Cloud Deployment Engineer (CDE) is responsible for the implementation of TeleTracking’s cloud-based Health IT solutions. The CDE works directly with Technical Project Managers and Service Managers to plan and implement the technical aspects of on-premise, SaaS-based Health IT implementation projects, and services engagements. The CDE works with client personnel to deploy TeleTracking solutions.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

8 Configuration Analyst (CA)

2 years of experience

The Configuration Analyst’s (CA) main responsibility is designing and coding database configurations to deliver an operational workflow solution in procedural areas and ambulatory clinics. The Configuration Analyst is responsible for leveraging TeleTracking’s leading practices and our client’s clinical and operational workflow to design and configure TeleTracking’s Health IT solutions.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

9 Data Architect

10 Years Experience

Data Architect leads the architecture and design of TeleTracking’s Data Platform for aggregating customer and healthcare operational data and providing access to operational insights. This position is responsible for the technical and security architecture of Health IT applications, as well as the supporting infrastructure. This position helps drive quality, reliable, secure applications, using Health IT industry standard best practices.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

10 Data Engineer 1

(DE1)

0 Years Experience

Data Engineer 1 (DE1) assists in the writing, debugging, unit testing, and performance test code in the data access layer of Health IT applications.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or

Modification PA-0008, 22 January 2025 13

Labor Category

Minimum/ General Experience and Years of Experience

Functional Responsibility Educational Requirements

Approved Education Substitution

Industry Standard Technical Certification in a relevant field

11 Data Engineer 2

(DE2)

3 Years Experience

Data Engineer 2 (DE2) participates in data modeling and completes coding of Health IT applications. Uses the software development lifecycle to configure the database.

Leverages big data technology and object-oriented design (classes, constructors, interfaces, properties, methods, and events) to capture and manage select data.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

12 Data Engineer 3

(DE3)

8 Years Experience

Data Engineer 3 (DE3) leads data modeling and oversees coding activities of DE1s and DE2s.

Uses the software development lifecycle to configure the database. Leverages big data technology and object-oriented design (classes, constructors, interfaces, properties, methods, and events) to capture and manage all data within Health IT applications.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

13 Data Visualization and Business Intelligence Lead

3 Years experience

The Data Visualization and Business Intelligence Lead creates accurate dashboards and reports which highlight patterns and trends that drive changes to business processes and operational workflow changes. The Data Visualization and Business Intelligence Lead leverages analytics solutions built on TeleTracking’s Health IT platform.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

14 Delivery Director (DD)

8 years of experience

The Delivery Director (DD) has overall responsibility for the management of all global Client Delivery teams. This position establishes the client delivery strategy for Health IT solutions, provides executive oversight, and subject matter understanding to the Client Delivery teams, while defining processes and building organizational capabilities.

The Director is a part of the leadership team and collaborates with fellow transformation leaders to streamline the delivery of Health IT services and drive both client and employee involvement.

Bachelor’s degree required or equivalent experience.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

15 Delivery Manager (DM)

5 years of experience

The Delivery Manager (DM) leads a team of Workflow Consultants and Application Consultants to help ensure successful implementation of TeleTracking’s Health IT solutions. The DM manages the day-to-day functions of these resources and is a subject matter professional on properly designing and implementing Health IT solutions. In addition, the DM reviews current processes, recommends and incorporates new processes, works with all teams to support TeleTracking’s New Product Introduction (NPI) processes.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a

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16 Development Operations Engineer 1 (DevOps 1)

0 Years Experience

DevOps Engineer 1 (DevOps1) designs and implements the next generation framework for development, testing, documentation, and deployment of TeleTracking’s Health IT solutions. This includes the maintenance of the internal infrastructure that supports the software development, test, and documentation teams.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

17 Development Operations Engineer 2 (DevOps 2)

3 Years Experience

DevOps Engineer 2 (DevOps 2) works with multiple engineering teams to help ensure that the infrastructure is available. The DevOps Engineer 2 leverages existing development and deployment pipeline to design and implement the next generation framework for development, testing, documentation, and deployment of TeleTracking’s Health IT solutions. Conducts maintenance on the internal infrastructure that supports the software development, test, and documentation.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

18 Development Operations Engineer 3 (DevOps 3)

8 Years Experience

DevOps Engineer 3 (DevOps 3) works with multiple engineering teams to help ensure that the infrastructure is available. The DevOps Engineer 3 leverages existing development and deployment pipeline to design and implement the next generation framework for development, testing, documentation, and deployment of TeleTracking’s Health IT solutions. Conducts maintenance on the internal infrastructure that supports the software development, test, and documentation. The position improves DevOps processes and creates new DevOps tools that support agile application development teams enables continuous integration, test, and deployment methods. The DevOps Engineer 3 assists with application integration and troubleshooting in this multi-application environment, including management of dependencies on services, platforms, and other applications.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a

19 Director of Infrastructure Engineering

10 Years Experience

Director of Infrastructure Engineering manages the infrastructure team responsible for Health IT Cloud infrastructure and sets the future direction of infrastructure architecture. This includes all internal and Cloud based hosting, risk mitigation, the development of Health IT solutions in support of the application landscape, and data management. The Director of Infrastructure Engineering leads the day-to-day functions of the infrastructure team ensuring that the resources are allocated, projects are on track and on budget, and ensures that the infrastructure strategy and roadmap are aligned with Product Development and Software Engineering.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

20 Director of Software Engineering

10 Years Experience

Director of Software Engineering leads the development and deployment of Health IT application projects according to the product roadmaps. Coordinates the evolution of technical designs and code components to support detailed specifications and functional/non-functional requirements. Participates directly in the creation of end-to-end architecture, technical designs, and code components for enterprise-scalable web applications. Ensures reusable code design, leveraging application architecture/framework capabilities and functionality. Facilitates and directly participate in code reviews.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

21 Director of Technical Operations (TechOps)

10 Years Experience

Director of Technical Operations (TechOps) works cross-functionally within TeleTracking to help transform business and operations to enable delivery of cloud-based products.

The Director is responsible for the operations, automation, monitoring, and deployment activities of Health IT Software as a Service (SaaS) offerings.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a

Modification PA-0008, 22 January 2025 15

22 Director of Technical Support

10 Years Experience

Director of Technical Support sets the strategy for Technical Support Center and ensures that the team has the resources and the abilities to support TeleTracking’s Health IT solutions and to resolve client technical issues in compliance with SLAs. Contributes to problem resolution as a key escalation point in client support process.

Associate degree or equivalent experience required.

High School Diploma + 2 years, or Trade/Vocational School or Technical Training or Military training in relevant field

23 Engineering Technical Project Manager 1

(TPM1)

0 Years Experience

Engineering Technical Project Manager 1 (TPM1) manages single project end-to-end from planning to delivery and commercialization of Health IT solutions.

Assesses and communicates risks, milestones, dependencies, and status to internal and external teams at all levels. Manages change control, scoping, and contingency planning.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

24 Engineering Technical Project Manager 3

(TPM3)

8 Years Experience

Engineering Technical Project Manager 3 (TPM3) manages multiple projects end-to-end from planning to delivery and commercialization of Health IT solutions.

Assesses and communicates risks, milestones, dependencies, and status to internal and external teams at all levels. Manages change control, scoping, and contingency planning.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

25 Infrastructure Architect

10 Years Experience

Infrastructure Architect contributes to technical architecture and design of complex Health IT systems, network topology (SDN), and CI/CD pipeline in support of the TeleTracking cloud platform. Supports Principal Architect and other technical teams in deciding infrastructure and network strategy, technologies chosen, and future roadmap objectives.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

26 Infrastructure Engineer 2

(IE2)

3 Years Experience

Infrastructure Engineer 2 (IE2) plans, implements, and supports cloud platform network and infrastructure related resources for TeleTracking’s Health IT platform. Focuses on declarative automation deployment and configuration tools.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

27 Infrastructure Engineer 3

(IE3)

8 Years Experience

Infrastructure Engineer 3 (IE3) plans, implements, and supports cloud platform network and infrastructure related resources for TeleTracking’s Health IT platform. Drives automation and configuration best practices. Develops and maintains documentation of infrastructure and network behaviors. Performs infrastructure code reviews.

Collaborates with software engineers to ensure a scalable and secure infrastructure foundation. Mentors IE 1 and IE 2s.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

28 Integration Analyst (IA)

5 years of experience

The Integration Analyst (IA) is responsible for all efforts around the design, development, testing, support, and maintenance of TeleTracking application integration messaging infrastructure with other Health IT systems.

Through this work, the IA supports business processes for TeleTracking solutions and our clients. The position implements HL7 messaging standards and structures and enterprise level interface integration platforms, and builds event based real-time interfaces. The IA role is also responsible for building integration solutions using RESTful Web Services, Object Oriented programming languages, Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical

Modification PA-0008, 22 January 2025 16 and uses common algorithms and data structures, database concepts and design, and data access.

29 Lead Product Owner

5 Years experience

The Lead Product Owner leads a team of Product Owners while also supporting a Health IT product line. This role leads the processes to ensure the creation of complete user stories and acceptance criteria, and the prioritization of the feature/functionality backlog.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

30 Machine Learning Engineer 3

(MLE3)

8 Years Experience

Machine Learning Engineer 3 (MLE3) determines ways to use healthcare operations data to automate key operational workflows and to inform customers of trends identified by the data. The MLE 3 brings data together to answer business questions and drive change. The MLE 3 designs and develops machine learning algorithms that provide insights for automating operational workflows in Health IT systems.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

31 Manager of Performance and Automation

8 Years Experience

Manager of Performance and Automation is responsible for setting the direction and overall leadership of the performance and automation testing function supporting the development of TeleTracking’s Health IT platform. The manager determines the group’s priorities, work processes.

The manager determines the tools and best practices and works with the team members to drive consistency and capability to increase the level of performance and automation testing expertise across the teams.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

32 Manager of Technical Support

8 Years Experience

Manager of Technical Support manages a team of Technical Support Center employees in providing daily workflow direction, client satisfaction, support call responsiveness, quality case resolution, effective documentation, and departmental policy compliance.

Coordinates technical training required to support TeleTracking’s Health IT solutions and assigns resources to support complex client requests and specialty queues.

Associate degree or equivalent experience required.

High School Diploma + 2 years, or Trade/Vocational School or Technical Training or Military training in relevant field

33 Outcomes Consultant

(OC)

5 years of experience

The Outcomes Consultant (OC) leads the development and delivery of Health IT optimization engagements to our clients. The OC engages with our clients to understand their operational processes and work environment and leads the optimization process to help ensure our clients are achieving agreed upon outcomes. The OC provides baseline metric analysis, benefit, and outcome estimates, and recommends improvement opportunities.

Bachelor’s degree or equivalent experience required.

Master’s degree preferred.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

34 Principal Architect

15 Years Experience

Principal Architect advises the development team in areas of the technical architecture of Health IT applications and platforms. Coaches and provides hands-on support for Health IT solution design and problem solving. Creates end to end architecture, technical design, and code components for enterprise scalable web applications.

Participates in code reviews and on-going QA.

Bachelor’s degree or equivalent experience required.

Associates Degree + 2 years, or HS Diploma + 4 years, or HS Diploma + Professional or Industry Standard Technical Certification in a relevant field

35 Product Designer

3 Years experience

Product Designer creates multiple Health IT applications.

Works with…