MAS - Bmnt Inc. - 47QTCA21D0030

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for

GSA Advantage!® is: https://www.GSAAdvantage.gov.

Multiple Award Schedule

FSC Group: Information Technology FSC Class: IT Services Contract number: 47QTCA21D0030

Contract period: December 14, 2020 – December 13, 2025

BMNT, Inc.

410 Sherman Ave.

Palo Alto, CA 94306

Phone: 831-905-4512 https://www.bmnt.com/

Contract administration source

Steven Peterson speterson@bmnt.com

831-905-4512

Business size: Small

Socioeconomic status: Service Disabled Veteran Owned Small Business

For more information on ordering, go to the following website: https://www.gsa.gov/schedules

Price list current as of Modification #PS-0010 effective February 11, 2025

*This is the MOST RECENTLY awarded Contractor Initiated Modification and does NOT include any Mass Modifications

Prices Shown Herein are Net (discount deducted) http://www.gsaadvantage.gov/ http://www.gsa.gov/schedules

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SINs Recovery SIN Title

54151S 54151SRC Information Technology Professional Services

541611 541611RC Management and Financial Consulting, Acquisition and Grants Management Support, and Business

Program and Project Management Services

541690 541690RC Technical Consulting Services

611420 611420RC Information Technology Training

611430 611430 RC Professional and Management Development Training

OLM OLMRC Order-Level Materials (OLM)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Page 4

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Page 4

2. Maximum order:

SINs Maximum Order

54151S $500,000

541611 $1,000,000

541690 $1,000,000

611420 $250,000

611430 $1,000,000

OLM $250,000

3. Minimum order: $100

4. Geographic coverage (delivery area). Domestic

5. Point(s) of production (city, county, and State or foreign country). 2951 EL CAMINO REAL

Palo Alto, CA 94306-2238

6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)

7. Quantity discounts. Additional 0.5% on single orders ≥ 250K , Additional 1% on single orders ≥ $1M

8. Prompt payment terms. Net 30 days Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin). Not Applicable

10a. Time of delivery. (Contractor insert number of days.) Contact Contractor

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. Contact Contractor

10c. Overnight and 2-day delivery. Contact Contractor

10d. Urgent Requirements. Contact Contractor

11. F.O.B. point(s). Destination

12a. Ordering address(es). 2951 EL CAMINO REAL, Palo Alto, CA 94306-2238

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es). 2951 EL CAMINO REAL, Palo Alto, CA 94306-2238

14. Warranty provision. Standard Commercial Warranty Terms & Conditions

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services (if applicable). Not Applicable

19. List of service and distribution points (if applicable). Not Applicable

20. List of participating dealers (if applicable). Not Applicable

21 Preventive maintenance (if applicable). Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g.contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/. Not Applicable

23. Unique Entity Identifier (UEI) number. KK38D72HJ2N7

24. Notification regarding registration in System for Award Management (SAM) database. Contractor registered and active in SAM

GSA OFFERINGS

Services

SIN Labor Category GSA Pricing w/IFF

541690 Professional Services Subject Matter Expert 5 $330.54

541690 Professional Services Subject Matter Expert 4 $218.66

541690 Professional Services Subject Matter Expert 3 $187.13

541690 Professional Services Subject Matter Expert 2 $173.91

541690 Professional Services Subject Matter Expert 1 $167.81

541690 Professional Services System Engineer 4 $196.28

541690 Professional Services System Engineer 3 $176.97

541690 Professional Services System Engineer 2 $152.55

541690 Professional Services System Engineer 1 $131.19

541690 Professional Services Facilitator 3 $143.41

541690 Professional Services Facilitator 2 $113.90

541690 Professional Services Facilitator 1 $86.45

541690 Professional Services Analyst 4 $95.60

541690 Professional Services Analyst 3 $86.45

541690 Professional Services Analyst 2 $80.34

541690 Professional Services Analyst 1 $75.26

541690 Professional Services Ecosystem Architect $172.90

54151S IT Subject Matter Expert 5 $330.54

54151S IT Subject Matter Expert 4 $218.66

54151S IT Subject Matter Expert 3 $187.13

54151S IT Subject Matter Expert 2 $173.91

54151S IT Subject Matter Expert 1 $167.81

54151S IT System Engineer 4 $196.28

54151S IT System Engineer 3 $176.97

54151S IT System Engineer 2 $152.55

54151S IT System Engineer 1 $131.19

54151S IT Facilitator 3 $143.41 http://www.section508.gov/

SIN Labor Category GSA Pricing w/IFF

54151S IT Facilitator 2 $113.90

54151S IT Facilitator 1 $86.45

54151S IT Analyst 4 $95.60

54151S IT Analyst 3 $86.45

54151S IT Analyst 2 $80.34

54151S IT Analyst 1 $75.26

54151S IT Ecosystem Architect $172.90

541611 Management/Financial Subject Matter Expert 5 $330.54

541611 Management/Financial Subject Matter Expert 4 $218.66

541611 Management/Financial Subject Matter Expert 3 $187.13

541611 Management/Financial Subject Matter Expert 2 $173.91

541611 Management/Financial Subject Matter Expert 1 $167.81

541611 Management/Financial System Engineer 4 $196.28

541611 Management/Financial System Engineer 3 $176.97

541611 Management/Financial System Engineer 2 $152.55

541611 Management/Financial System Engineer 1 $131.19

541611 Management/Financial Facilitator 3 $143.41

541611 Management/Financial Facilitator 2 $113.90

541611 Management/Financial Facilitator 1 $86.45

541611 Management/Financial Analyst 4 $95.60

541611 Management/Financial Analyst 3 $86.45

541611 Management/Financial Analyst 2 $80.34

541611 Management/Financial Analyst 1 $75.26

541611 Management/Financial Ecosystem Architect $172.90

541611 Program Analyst 1 $101.32

541611 Program Analyst 2 $106.31

541611 Program Analyst 3 $121.29

541611 Sr Program Analyst $135.56

541611 Project Lead I $171.23

541611 Project Lead II $214.04

541611 Program Manager 1 $221.18

541611 Program Manager 2 $253.28

541611 Sr. Program Manager $317.45

Courses and Training

SIN Labor Category GSA Pricing w/IFF

611420 H4x Basic Course $29,622.17

611420 Problem Curation Workshop $59,244.33

611420 Problem Extraction Workshop $74,055.42

611420 Problem Curation Support $14,811.08

611420 Exploration Workshop (Technical Terrain Walk) $118,488.66

611420 Discovery Workshop $148,110.83

611430 Innovation Navigators Course $14,811.08

611430 Innovation Project Leaders Course $3,209.07

Labor Category Service Description Minimum Education

Minimum Years of

Experience

Professional Services Subject Matter Expert 5

Industry recognized Professional Services authority experienced in identifying customer industry trends and guiding System Engineer and Analyst teams in anticipating customer requirements.

Validates customer solutions and identifies potential dual-use technologies, areas of tech transfer, and cross-pollination. Specialty in Professional Services, Integrated Logistics Support, and Innovation Consulting in these and like areas. Level 5 is an industry recognized expert in the given field through professional publications, speaking engagements or organization and thought leadership.

Services include providing advice and assistance to businesses and other organizations on scientific and technical issues (except environmental). Typical associated tasks include, but are not limited to, requirements determination and strategy, policy standards/procedures development, advising on long-term reliability and maintainability, client leadership strategy training, organization innovation strategy consulting.

Bachelors 21

Professional Services Subject Matter Expert 4

Uses recognized industry experience to identify customer industry trends and guide System Engineer and Analyst teams in anticipating customer requirements. Validates customer solutions and identifies potential dual-use technologies, areas of tech transfer, and cross-pollination.

Specialty in Professional Services, Integrated Logistics Support, and Innovation Consulting in these and like fields. Level 4 has an expert understanding on the major concepts in a given field, and serves as the functional authority on major subjects within the given field.

Services include providing advice and assistance to businesses and other organizations on scientific and technical issues (except environmental). Typical associated tasks include, but are not limited to, requirements determination and strategy, procedures development, client leadership strategy training, conduct acceptance, function and post acceptance testing.

Bachelors 17

Education

Minimum Years of

Experience

Professional Services Subject Matter Expert 3

Uses well-known industry experience to Identify industry trends and formulate recommendations to Senior Subject Matter Experts based customer requirements. Also validates customer solutions and identifies potential dual-use technologies, areas of tech transfer, and cross-pollination.

Specialty in Professional Services and Integrated Logistics Support. Level 3 has a near expert understanding on the major concepts in a given field, and assists according to the direction of higher level Subject Matter Experts.

Services include providing assistance to more senior level Subject Matter Experts in generating advice and assistance to businesses and other organizations on scientific and technical issues (except environmental). Typical associated tasks include, but are not limited to, conducting research studies, research study review and analysis, ergonomic/human performance analysis, feasibility analysis, customer and industry requirements/conduct research.

Bachelors 12

Professional Services Subject Matter Expert 2

Uses known industry experience to Identify industry trends and formulate recommendations to Senior Subject Matter Experts based customer requirements. Also validates customer solutions and identifies potential dual-use technologies, areas of tech transfer, and cross-pollination.

Specialty in Professional Services and Integrated Logistics Support. Level 2 has a near expert understanding on the major concepts in a given field, and assists according to the direction of higher level Subject Matter Experts.

Services include providing assistance to more senior level Subject Matter Experts in generating advice and assistance to businesses and other organizations on scientific and technical issues (except environmental). Typical associated tasks include, but are not limited to, conducting research studies and formulating industry research reports, ergonomic/human performance analysis, feasibility analysis, customer and industry requirements research.

Bachelors 10

Professional Services Subject Matter Expert 1

Uses industry experience to Identify industry trends and support the formation of recommendations to Senior Subject Matter Experts based customer requirements. Also assists with the validation of potential solutions to customer problems. Specialty in Professional Services and Integrated Logistics Support. Level 1 has a novice understanding on the major concepts in a given field, and assists according to the direction of higher levels.

Services include providing assistance to more senior level Subject Matter Experts in generating advice and assistance to businesses and other organizations on scientific and technical issues (except environmental). Typical associated tasks include, but are not limited to, conducting research studies and formulating industry research reports, human performance analysis, customer and industry requirements research.

Bachelors 8

Professional Services System Engineer 4

Leads technical customer innovation efforts. Guides customer innovation efforts using Senior Subject Matter Expert recommendations and ensures the proper tailoring of systems to meet customer needs. Manages the implementation of customer solutions and ensures successful solution outcomes. Specialty in Professional Services and Integrated Logistics Support. Level 4 has an expert understanding on the major concepts in a given field, and serves as the functional authority on major subjects within the given field.

Services include designing, managing, and implementing system integrations and solutions based on client and Subject Matter Expert strategies. Typical associated tasks include, but are not limited to, managing and addressing potential points of system vulnerability, creating strategies to maintain the highest levels of systems and infrastructure availability and operational efficiency, client team solution and future systems requirements mapping, managing client engagement outcomes, creating security, backup, and redundancy strategies.

Bachelors 15

Education

Minimum Years of

Experience

Professional Services System Engineer 3

Provides technical support to senior engineers in leading customer innovation efforts. Uses Subject Matter Expert recommendations and new or validated innovation systems to manage customer solution outcomes and ensures operational efficiency in executing program requirements. Specialty in Professional Services and Integrated Logistics Support. Level 3 has a near expert understanding on the major concepts in a given field, and assists according to the direction of higher level System Engineers.

Services include implementing system design, integrations, and solutions based on client, Subject Matter Expert, and senior engineer strategies. Typical associated tasks include, but are not limited to, monitoring systems and solutions for potential vulnerabilities, proactively ensuring the highest levels of systems and infrastructure availability and operational efficiency, supporting client team solution and requirements mapping, viability and feasibility testing, managing logistics of client team engagements, supporting the development and implementation of security, backup, and redundancy strategies, manages delivery of all engineering deliverables.

Bachelors 10

Professional Services System Engineer 2

Provides technical support to Senior Engineers in implementing Subject Matter Expert recommendations for customer innovation efforts. Ensures positive customer solution outcomes and operational efficiency in executing program requirements. Specialty in Professional Services and Integrated Logistics Support. Level 2 has an intermediate understanding on the major concepts in a given field, and assists according to the direction of higher level System Engineers.

Services include supporting implementation of system designs, integrations, and solutions based on direction of senior engineers. Typical associated tasks include, but are not limited to, monitoring systems and solutions for vulnerabilities, proactively ensuring the highest levels of systems and infrastructure availability, client team requirements testing, viability and feasibility testing, supporting logistics of client team engagements, supporting the development of security, backup, and redundancy protocols and overseeing their implementation, creating system integration and vulnerability report deliverables.

Bachelors 8

Professional Services System Engineer 1

Provides technical support to Senior Engineers in implementing Subject Matter Expert recommendations for customer innovation efforts. Ensures operational efficiency in executing program requirements. Specialty in Professional Services and Integrated Logistics Support. Level 1 has a novice understanding on the major concepts in a given field, and assists according to the direction of higher levels.

Services include supporting implementation of system designs, integrations, and solutions based on direction of senior engineers. Typical associated tasks include, but are not limited to, monitoring systems and solutions for vulnerabilities, implementing root changes into operational systems, implementing security, backup, and redundancy protocols, creating system health and vulnerability deliverables.

Bachelors 4

Professional Services Facilitator 3

Executes Subject Matter Expert and Systems Engineer client engagement strategies. Ensures the successful outcome and smooth operation of customer workshops and engagements using proven innovation methodologies. Ensures the accuracy, timely delivery of all client workshop deliverables. Specialty in Professional Services and Integrated Logistics Support. Level 3 has a near expert understanding on the major concepts in a given field, and assists according to the direction of higher levels.

Services include management of all client team in-person and virtual engagements and related logistics activities. Typical associated tasks include, but are not limited to, designing client engagement strategies based upon program requirements and SME vision for execution, managing client experience before, during, and after every in-person and virtual client engagement, leading in-person and virtual events with the support of lower level Facilitators, manages delivery of all in-person workshop products, provides recommendations to Subject Matter Experts and client teams to increase the efficacy of future in-person and virtual engagements.

Bachelors 8

Education

Minimum Years of

Experience

Professional Services Facilitator 2

Leads customer teams through engagements associated with the customers' innovation efforts.

Ensures the successful outcome and smooth operation of customer workshops and engagements using proven innovation methodologies. Specialty in Professional Services and Integrated Logistics Support. Level 2 has an intermediate understanding on the major concepts in a given field, and assists according to the direction of higher levels.

Services include support of client team in-person and virtual engagements and related logistics activities. Typical associated tasks include, but are not limited to, ensuring the logistical and operational efficiency and efficacy of in-person and virtual client engagements, managing client experience during in-person and virtual client engagements, leading in-person and virtual events with supervision of senior Facilitators, supports delivery of all in-person workshop products.

Bachelors 6

Professional Services Facilitator 1

Supports senior Facilitators in guiding customer teams through engagements associated with the customers' innovation efforts. Supports the execution of large in-person and virtual client engagements. Specialty in Professional Services and Integrated Logistics Support. Level 1 has a novice understanding on the major concepts in a given field, and assists according to the direction of higher levels.

Services include support of client team in-person and virtual engagements and related logistics activities. Typical associated tasks include, but are not limited to, securing and preparing workshop space for in-person engagements and infrastructure for virtual client engagements, prepares all in-person and virtual workshop materials prior to engagements, supports delivery of all products originating from in-person workshops.

Bachelors 4

Professional Services Analyst 4

Oversees the customer and industry data analysis process and ensures accurate collection, cleaning, and organization of data. Identifies trends from collected data and makes recommendations on trend focus areas and potential cross-pollination areas to System Engineers and Subject Matter Experts. Manages delivery of all analytical products. Specialty in Professional Services and Integrated Logistics Support. Level 4 has an expert understanding on the major concepts in a given field, and serves as the functional authority on major subjects within the given field.

Services include high level analysis of industry and client data in order to create insightful recommendations for Subject Matter Expert and System Engineer teams. Typical associated tasks include, but are not limited to, management of all client facing and executive level analytic deliverables communicating trends and patterns from predictive and prescriptive analysis, developing strategy recommendations for database, data policy, and data governance, managing design and implementation of data systems and databases, and using statistical tools to identify impactful trends from organized data sets.

Bachelors 6

Professional Services Analyst 3

Identifies trends from collected customer and industry data. Makes recommendations on trend focus areas and potential cross-pollination areas to senior analysts. Generates analytical products for use by Senior Analysts, Systems Engineers, and Subject Matter Experts. Specialty in Professional Services and Integrated Logistics Support. Level 3 has a near expert understanding on the major concepts in a given field, and assists according to the direction of higher levels.

Services include analysis of industry and client data in order to create insightful recommendations for Senior Analysts. Typical associated tasks include, but are not limited to, using statistical tools to interpret data sets in order to discover trends and patterns, supporting the creation of client facing and executive level analytic deliverables communicating trends and patterns from predictive and prescriptive analysis, collaborating with engineer teams to identify process improvements, supporting the design of data systems and databases, and fixing coding errors and other data-related problems.

Bachelors 4

Education

Minimum Years of

Experience

Professional Services Analyst 2

Collects, cleans, and organizes customer and industry data for analysis. Supports analysis of customer data and identification of data trend . Supports the generation of analytical products.

Works in tandem with other Analysts to maintain and update databases of client information.

Specialty in Professional Services and Integrated Logistics Support. Level 2 has an intermediate understanding on the major concepts in a given field, and assists according to the direction of higher level Analysts.

Services include curation, and analysis of industry and client data in order to create insightful recommendations for Senior Analysts on potential trends and patterns. Typical associated tasks include, but are not limited to, working with client program teams to clean and curate company and industry data to ensure high fidelity analysis, organizing collected data in databases designed by senior analysts, using statistical tools to interpret data sets in order to discover trends and patterns, and fixing coding errors and other data-related problems.

Bachelors 2

Professional Services Analyst 1

Entry level collection, cleaning, and organization of customer problem data for analysis. Supports analysis of customer data, identification of data trends, and works in tandem with other Analysts to maintain and update databases of client information. Specialty in Professional and Integrated Logistics Support. Level 1 has a novice understanding on the major concepts in a given field, and assists according to the direction of higher levels.

Services include collection, organization, and cleaning of industry and client data in order to create viable and efficient databases for analysis. Typical associated tasks include, but are not limited to, working with client program teams to collect company and industry data through interviews, in-person events, and virtual transfer, organizing collected data in databases designed by senior analysts, cleaning data to ensure highest fidelity trend analysis, implementing fixes to coding errors and other data-related problems.

Bachelors 0

Professional Services Ecosystem Architect

Supports clients and program teams in building effective, long-term, grass-roots innovation efforts.

Uses qualitative/quantitative market data from existing innovation ecosystems and an extensive professional network to build an ecosystem of start-up entrepreneurs, venture capital, private equity, and academic organizations around client problems to foster innovative solutions.

Specialty in Professional and Integrated Logistics Support. Level 1 has a novice understanding on the major concepts in a given field, and assists according to the direction of higher levels.

Services include advisory support to executive and program teams in building innovation ecosystems and solution networks. Typical associated tasks include, but are not limited to, working directly with industry partners to create a network map of organizations working on similar problems, leading engagements with internal client teams and external organizations to promote efficient use of organizational resources, connecting Subject Matter Experts to potential solution vendors for viability, feasibility, and desirability testing, and integrating clients and innovation communities (entrepreneur, venture capital, private equity, and academic) to create an innovation ecosystem and explore cutting edge solutions to company problems.

Education

Minimum Years of

Experience

IT Subject Matter Expert 5

Industry recognized Professional Services authority experienced in identifying customer industry trends and guiding System Engineer and Analyst teams in anticipating customer requirements.

Validates customer solutions and identifies potential dual-use technologies, areas of tech transfer, and cross-pollination. Specialty in Information Technology, Custom Computer Programming Services, Computer Systems Design Services, Computer Facilities Management Services, Other Computer Related Services, and Innovation Consulting in these and like areas. Level 5 is an industry recognized expert in the given field through professional publications, speaking engagements or organization and thought leadership.

Services include providing advice and assistance to businesses and other organizations on scientific and technical issues (except environmental). Typical associated tasks include, but are not limited to, requirements determination and strategy, policy standards/procedures development, advising on long-term reliability and maintainability, client leadership strategy training, organization innovation strategy consulting.

Bachelors 21

IT Subject Matter Expert 4

Uses recognized industry experience to identify customer industry trends and guide System Engineer and Analyst teams in anticipating customer requirements. Validates customer solutions and identifies potential dual-use technologies, areas of tech transfer, and cross-pollination.

Specialty in Information Technology, Custom Computer Programming Services, Computer Systems Design Services, Computer Facilities Management Services, Other Computer Related Services, and Innovation Consulting in these and like fields. Level 4 has an expert understanding on the major concepts in a given field, and serves as the functional authority on major subjects within the given field.

Services include providing advice and assistance to businesses and other organizations on scientific and technical issues (except environmental). Typical associated tasks include, but are not limited to, requirements determination and strategy, procedures development, client leadership strategy training, conduct acceptance, function and post acceptance testing.

Bachelors 17

IT Subject Matter Expert 3

Uses well-known industry experience to Identify industry trends and formulate recommendations to Senior Subject Matter Experts based customer requirements. Also validates customer solutions and identifies potential dual-use technologies, areas of tech transfer, and cross-pollination.

Specialty in Information Technology, Custom Computer Programming Services, Computer Systems Design Services, Computer Facilities Management Services, and Other Computer Related Services. Level 3 has a near expert understanding on the major concepts in a given field, and assists according to the direction of higher level Subject Matter Experts.

Services include providing assistance to more senior level Subject Matter Experts in generating advice and assistance to businesses and other organizations on scientific and technical issues (except environmental). Typical associated tasks include, but are not limited to, conducting research studies, research study review and analysis, ergonomic/human performance analysis, feasibility analysis, customer and industry requirements/conduct research.

Bachelors 12

Education

Minimum Years of

Experience

IT Subject Matter Expert 2

Uses known industry experience to Identify industry trends and formulate recommendations to Senior Subject Matter Experts based customer requirements. Also validates customer solutions and identifies potential dual-use technologies, areas of tech transfer, and cross-pollination.

Specialty in Information Technology, Custom Computer Programming Services, Computer Systems Design Services, Computer Facilities Management Services, and Other Computer Related Services. Level 2 has a near expert understanding on the major concepts in a given field, and assists according to the direction of higher level Subject Matter Experts.

Services include providing assistance to more senior level Subject Matter Experts in generating advice and assistance to businesses and other organizations on scientific and technical issues (except environmental). Typical associated tasks include, but are not limited to, conducting research studies and formulating industry research reports, ergonomic/human performance analysis, feasibility analysis, customer and industry requirements research.

Bachelors 10

IT Subject Matter Expert 1

Uses industry experience to Identify industry trends and support the formation of recommendations to Senior Subject Matter Experts based customer requirements. Also assists with the validation of potential solutions to customer problems. Specialty in Information Technology, Custom Computer Programming Services, Computer Systems Design Services, Computer Facilities Management Services, and Other Computer Related Services. Level 1 has a novice understanding on the major concepts in a given field, and assists according to the direction of higher levels.

Services include providing assistance to more senior level Subject Matter Experts in generating advice and assistance to businesses and other organizations on scientific and technical issues (except environmental). Typical associated tasks include, but are not limited to, conducting research studies and formulating industry research reports, human performance analysis, customer and industry requirements research.

Bachelors 8

IT System Engineer 4

Leads technical customer innovation efforts. Guides customer innovation efforts using Senior Subject Matter Expert recommendations and ensures the proper tailoring of systems to meet customer needs. Manages the implementation of customer solutions and ensures successful solution outcomes. Specialty in Information Technology, Custom Computer Programming Services, Computer Systems Design Services, Computer Facilities Management Services, and Other Computer Related Services. Level 4 has an expert understanding on the major concepts in a given field, and serves as the functional authority on major subjects within the given field.

Services include designing, managing, and implementing system integrations and solutions based on client and Subject Matter Expert strategies. Typical associated tasks include, but are not limited to, managing and addressing potential points of system vulnerability, creating strategies to maintain the highest levels of systems and infrastructure availability and operational efficiency, client team solution and future systems requirements mapping, managing client engagement outcomes, creating security, backup, and redundancy strategies.

Education

Minimum Years of

Experience

IT System Engineer 3

Provides technical support to senior engineers in leading customer innovation efforts. Uses Subject Matter Expert recommendations and new or validated innovation systems to manage customer solution outcomes and ensures operational efficiency in executing program requirements. Specialty in Information Technology, Custom Computer Programming Services, Computer Systems Design Services, Computer Facilities Management Services, and Other Computer Related Services. Level 3 has a near expert understanding on the major concepts in a given field, and assists according to the direction of higher level System Engineers.

Services include implementing system design, integrations, and solutions based on client, Subject Matter Expert, and senior engineer strategies. Typical associated tasks include, but are not limited to, monitoring systems and solutions for potential vulnerabilities, proactively ensuring the highest levels of systems and infrastructure availability and operational efficiency, supporting client team solution and requirements mapping, viability and feasibility testing, managing logistics of client team engagements, supporting the development and implementation of security, backup, and redundancy strategies, manages delivery of all engineering deliverables.

Bachelors 10

IT System Engineer 2

Provides technical support to Senior Engineers in implementing Subject Matter Expert recommendations for customer innovation efforts. Ensures positive customer solution outcomes and operational efficiency in executing program requirements. Specialty in Information Technology, Custom Computer Programming Services, Computer Systems Design Services, Computer Facilities Management Services, and Other Computer Related Services. Level 2 has an intermediate understanding on the major concepts in a given field, and assists according to the direction of higher level System Engineers.

Services include supporting implementation of system designs, integrations, and solutions based on direction of senior engineers. Typical associated tasks include, but are not limited to, monitoring systems and solutions for vulnerabilities, proactively ensuring the highest levels of systems and infrastructure availability, client team requirements testing, viability and feasibility testing, supporting logistics of client team engagements, supporting the development of security, backup, and redundancy protocols and overseeing their implementation, creating system integration and vulnerability report deliverables.

Bachelors 8

IT System Engineer 1

Provides technical support to Senior Engineers in implementing Subject Matter Expert recommendations for customer innovation efforts. Ensures operational efficiency in executing program requirements. Specialty in Professional Services and Integrated Logistics Support. Level 1 has a novice understanding on the major concepts in a given field, and assists according to the direction of higher levels.

Services include supporting implementation of system designs, integrations, and solutions based on direction of senior engineers. Typical associated tasks include, but are not limited to, monitoring systems and solutions for vulnerabilities, implementing root changes into operational systems, implementing security, backup, and redundancy protocols, creating system health and vulnerability deliverables.

Education

Minimum Years of

Experience

IT Facilitator 3

Executes Subject Matter Expert and Systems Engineer client engagement strategies. Ensures the successful outcome and smooth operation of customer workshops and engagements using proven innovation methodologies. Ensures the accuracy, timely delivery of all client workshop deliverables. Specialty in Information Technology, Custom Computer Programming Services, Computer Systems Design Services, Computer Facilities Management Services, and Other Computer Related Services. Level 3 has a near expert understanding on the major concepts in a given field, and assists according to the direction of higher levels.

Services include management of all client team in-person and virtual engagements and related logistics activities. Typical associated tasks include, but are not limited to, designing client engagement strategies based upon program requirements and SME vision for execution, managing client experience before, during, and after every in-person and virtual client engagement, leading in-person and virtual events with the support of lower level Facilitators, manages delivery of all in-person workshop products, provides recommendations to Subject Matter Experts and client teams to increase the efficacy of future in-person and virtual engagements.

Bachelors 8

IT Facilitator 2

Leads customer teams through engagements associated with the customers' innovation efforts.

Ensures the successful outcome and smooth operation of customer workshops and engagements using proven innovation methodologies. Specialty in Information Technology, Custom Computer Programming Services, Computer Systems Design Services, Computer Facilities Management Services, and Other Computer Related Services. Level 2 has an intermediate understanding on the major concepts in a given field, and assists according to the direction of higher levels.

Services include support of client team in-person and virtual engagements and related logistics activities. Typical associated tasks include, but are not limited to, ensuring the logistical and operational efficiency and efficacy of in-person and virtual client engagements, managing client experience during in-person and virtual client engagements, leading in-person and virtual events with supervision of senior Facilitators, supports delivery of all in-person workshop products.

Bachelors 6

IT Facilitator 1

Supports senior Facilitators in guiding customer teams through engagements associated with the customers' innovation efforts. Supports the execution of large in-person and virtual client engagements. Specialty in Information Technology, Custom Computer Programming Services, Computer Systems Design Services, Computer Facilities Management Services, and Other Computer Related Services. Level 1 has a novice understanding on the major concepts in a given field, and assists according to the direction of higher levels.

Services include support of client team in-person and virtual engagements and related logistics activities. Typical associated tasks include, but are not limited to, securing and preparing workshop space for in-person engagements and infrastructure for virtual client engagements, prepares all in-person and virtual workshop materials prior to engagements, supports delivery of all products originating from in-person workshops.

Education

Minimum Years of

Experience

IT Analyst 4

Oversees the customer and industry data analysis process and ensures accurate collection, cleaning, and organization of data. Identifies trends from collected data and makes recommendations on trend focus areas and potential cross-pollination areas to System Engineers and Subject Matter Experts. Manages delivery of all analytical products. Specialty in Information Technology, Custom Computer Programming Services, Computer Systems Design Services, Computer Facilities Management Services, and Other Computer Related Services. Level 4 has an expert understanding on the major concepts in a given field, and serves as the functional authority on major subjects within the given field.

Services include high level analysis of industry and client data in order to create insightful recommendations for Subject Matter Expert and System Engineer teams. Typical associated tasks include, but are not limited to, management of all client facing and executive level analytic deliverables communicating trends and patterns from predictive and prescriptive analysis, developing strategy recommendations for database, data policy, and data governance, managing design and implementation of data systems and databases, and using statistical tools to identify impactful trends from organized data sets.

Bachelors 6

IT Analyst 3

Identifies trends from collected customer and industry data. Makes recommendations on trend focus areas and potential cross-pollination areas to senior analysts. Generates analytical products for use by Senior Analysts, Systems Engineers, and Subject Matter Experts. Specialty in Information Technology, Custom Computer Programming Services, Computer Systems Design Services, Computer Facilities Management Services, and Other Computer Related Services.

Level 3 has a near expert understanding on the major concepts in a given field, and assists according to the direction of higher levels.

Services include analysis of industry and client data in order to create insightful recommendations for Senior Analysts. Typical associated tasks include, but are not limited to, using statistical tools to interpret data sets in order to discover trends and patterns, supporting the creation of client facing and executive level analytic deliverables communicating trends and patterns from predictive and prescriptive analysis, collaborating with engineer teams to identify process improvements, supporting the design of data systems and databases, and fixing coding errors and other data-related problems.

Bachelors 4

IT Analyst 2

Collects, cleans, and organizes customer and industry data for analysis. Supports analysis of customer data and identification of data trend . Supports the generation of analytical products.

Works in tandem with other Analysts to maintain and update databases of client information.

Specialty in Information Technology, Custom Computer Programming Services, Computer Systems Design Services, Computer Facilities Management Services, and Other Computer Related Services. Level 2 has an intermediate understanding on the major concepts in a given field, and assists according to the direction of higher level Analysts.

Services include curation, and analysis of industry and client data in order to create insightful recommendations for Senior Analysts on potential trends and patterns. Typical associated tasks include, but are not limited to, working with client program teams to clean and curate company and industry data to ensure high fidelity analysis, organizing collected data in databases designed by senior analysts, using statistical tools to interpret data sets in order to discover trends and patterns, and fixing coding errors and other data-related problems.

Bachelors 2

Education

Minimum Years of

Experience

IT Analyst 1

Entry level collection, cleaning, and organization of customer problem data for analysis. Supports analysis of customer data, identification of data trends, and works in tandem with other Analysts to maintain and update databases of client information. Specialty in Information Technology, Custom Computer Programming Services, Computer Systems Design Services, Computer Facilities Management Services, and Other Computer Related Services. Level 1 has a novice understanding on the major concepts in a given field, and assists according to the direction of higher levels.

Services include collection, organization, and cleaning of industry and client data in order to create viable and efficient databases for analysis. Typical associated tasks include, but are not limited to, working with client program teams to collect company and industry data through interviews, in-person events, and virtual transfer, organizing collected data in databases designed by senior analysts, cleaning data to ensure highest fidelity trend analysis, implementing fixes to coding errors and other data-related problems.

Bachelors 0

IT Ecosystem Architect

Supports clients and program teams in building effective, long-term, grass-roots innovation efforts.

Uses qualitative/quantitative market data from existing innovation ecosystems and an extensive professional network to build an ecosystem of start-up entrepreneurs, venture capital, private equity, and academic organizations around client problems to foster innovative solutions.

Specialty in Information Technology, Custom Computer Programming Services, Computer Systems Design Services, Computer Facilities Management Services, and Other Computer Related Services.

Services include advisory support to executive and program teams in building innovation ecosystems and solution networks. Typical associated tasks include, but are not limited to, working directly with industry partners to create a network map of organizations working on similar problems, leading engagements with internal client teams and external organizations to promote efficient use of organizational resources, connecting Subject Matter Experts to potential solution vendors for viability, feasibility, and desirability testing, and integrating clients and innovation communities (entrepreneur, venture capital, private equity, and academic) to create an innovation ecosystem and explore cutting edge solutions to company problems.

Bachelors 15

IT Training Facilitator 3

Executes Subject Matter Expert and Systems Engineer client engagement strategies. Ensures the successful outcome and smooth operation of customer workshops and engagements using proven innovation methodologies. Ensures the accuracy, timely delivery of all client workshop deliverables. Specialty in Information Technology, Custom Computer Programming Services, Computer Systems Design Services, Computer Facilities Management Services, and Other Computer Related Services. Level 3 has a near expert understanding on the major concepts in a given field, and assists according to the direction of higher levels.

Services include management of all client team in-person and virtual engagements and related logistics activities. Typical associated tasks include, but are not limited to, designing client engagement strategies based upon program requirements and SME vision for execution, managing client experience before, during, and after every in-person and virtual client engagement, leading in-person and virtual events with the support of lower level Facilitators, manages delivery of all in-person workshop products, provides recommendations to Subject Matter Experts and client teams to increase the efficacy of future in-person and virtual

Education

Minimum Years of

Experience

IT Training Facilitator 2

Leads customer teams through engagements associated with the customers' innovation efforts.

Ensures the successful outcome and smooth operation of customer workshops and engagements using proven innovation methodologies. Specialty in Information Technology and Computer Training on hardware, software, cloud, and other applicable systems. Level 2 has an intermediate understanding on the major concepts in a given field, and assists according to the direction of higher levels.

Services include support of client team in-person and virtual engagements and related logistics activities. Typical associated tasks include, but are not limited to, ensuring the logistical and operational efficiency and efficacy of in-person and virtual client engagements, managing client experience during in-person and virtual client engagements, leading in-person and virtual events with supervision of senior Facilitators, supports delivery of all in-person workshop products.

Bachelors 6

IT Training Facilitator 1

Supports senior Facilitators in guiding customer teams through engagements associated with the customers' innovation efforts. Supports the execution of large in-person and virtual client engagements. Specialty in Information Technology and Computer Training on hardware, software, cloud, and other applicable systems. Level 1 has a novice understanding on the major concepts in a given field, and assists according to the direction of higher levels.

Services include support of client team in-person and virtual engagements and related logistics activities. Typical associated tasks include, but are not limited to, securing and preparing workshop space for in-person engagements and infrastructure for virtual client engagements, prepares all in-person and virtual workshop materials prior to engagements, supports delivery of all products originating from in-person workshops.

Bachelors 4

Management/Financial Subject Matter Expert 5

Industry recognized Professional Services authority experienced in identifying customer industry trends and guiding System Engineer and Analyst teams in anticipating customer requirements.

Validates customer solutions and identifies potential dual-use technologies, areas of tech transfer, and cross-pollination.