MAS - Communication Technologies, Inc. - 47QTCA21D002M
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- Attached to
- Federal Supply Schedule 47QTCA21D002M Federal contract IDV
- Contract number
- 47QTCA21D002M
- Issued by
- GSA Federal Acquisition Service
About this file
This document outlines a federal supply schedule for information technology professional services held by Comtek. The multiple award schedule contract was awarded on December 7, 2020 and runs through December 6, 2025. It provides a wide range of IT labor categories, including computer systems analysts, database administrators, network engineers, software developers, and IT project managers. Pricing is established for over 30 labor categories covering junior through senior levels. Rates are fixed for each year of the five-year contract period. The schedule also covers call center and contact tracing specialists to support pandemic response efforts.
Communication Technologies, Inc. - Chantilly - (DBA Comtek) Pricelist and/or Vendor Terms and Conditions for 47QTCA21D002M, a Federal Supply Schedule awarded to Communication Technologies, Inc. - Chantilly - (DBA Comtek), under Multiple Award Schedule (MAS)
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Text version
FEDERAL SUPPLY SERVICE
AUTHORIZED FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST
Multiple Award Schedule (MAS)
FSC Group: Information Technology
Contract number: 47QTCA21D002M
Contract period: December 7, 2020 through December 6, 2025
Communication Technologies Inc. dba Comtek 11710 Plaza America Drive Suite 2000 Reston, VA 20190
Phone: 703-395-1182 Website:
https://www.comtechnologies.com/
Contract administration source:
Debra Thompson dthompson@comtechnologies.com 757-617-1799
Business size: Small Business
A leading provider of cutting-edge technologies and services, we have been disrupting the industry with our groundbreaking integrated technical business ideas for 30 years, offering scalable solutions for the Federal Government and Commercial enterprise companies of all sizes; being recognized by market leaders for setting the trend with our scalable business model.
Price list current as of Modification #PA-0005 effective June 1, 2021
Prices Shown Herein are Net (discount deducted)
On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov
For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.
mailto:dthompson@comtechnologies.com
CUSTOMER INFORMATION
1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)
SIN: DESCRIPTION:
54151S Information Technology Professional Services
1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR
EACH SIN:
54151S Call Center/Contact Trace Specialist – Junior $32.41
1c. HOURLY RATES (Services only):
See the GSA Pricelist below
2. MAXIMUM ORDER*:
SIN 54151S: $500,000
3. MINIMUM ORDER: $100
4. GEOGRAPHIC COVERAGE: Domestic
5. POINT(S) OF PRODUCTION: Same as contractor
6. DISCOUNT FROM LIST PRICES:
Government Net Prices (discounts already deducted.)
7. QUANTITY DISCOUNT(S): 1% > $100K, 2% >250K
8. PROMPT PAYMENT TERMS: Net 30 days . Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions
9. FOREIGN ITEMS: None
10a. TIME OF DELIVERY: 30 days
10b. EXPEDITED DELIVERY: Expedited delivery is available. Contact the Contractor for rates.
10c. OVERNIGHT AND 2-DAY DELIVERY: Overnight and 2-day delivery are available. Contact the Contractor for rates.
10d. URGENT REQUIRMENTS: Agencies can contact the
Contractor’s representative to affect a faster delivery.
Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.
11. FOB POINT: Destination
12a. ORDERING ADDRESS: Same as contractor
12b. ORDERING PROCEDURES: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.
13. PAYMENT ADDRESS: Same as contractor
14. WARRANTY PROVISION: Standard Commercial
Warranty. Customer should contact contractor for a copy of the warranty or generally N/A for services
15. EXPORT PACKING CHARGES: Contact Sales
Office
16. TERMS AND CONDITIONS OF RENTAL,
MAINTENANCE, AND REPAIR: N/A
17. TERMS AND CONDITIONS OF INSTALLATION: N/A
18a. TERMS AND CONDITIONS OF REPAIR PARTS:
N/A
18b. TERMS AND CONDITIONS FOR ANY OTHER
SERVICES: N/A
19. LIST OF SERVICE & DISTRIBUTION POINTS: N/A
20. LIST OF PARTICIPATING DEALERS: N/A
21. PREVENTIVE MAINTENANCE: N/A
22a. SPECIAL ATTRIBUTES SUCH AS
ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A
22b. Section 508 Compliance for Electronic and
Information Technology (EIT): N/A
23. DUNS NUMBER: 628118226
24. NOTIFICATION REGARDING REGISTRATION IN
SYSTEM FOR AWARD MANAGEMENT (SAM)
DATABASE: Active Registration in the SAM database.
PRICING INFORMATION
SIN Labor Category
GSA
Pricing Year 1
GSA
Pricing Year 2
GSA
Pricing Year 3
GSA
Pricing Year 4
GSA
Pricing Year 5
54151S Computer Network Architect - Junior $39.54 $40.49 $41.46 $42.46 $43.48
54151S Computer Network Architect- Journeyman $68.06 $69.70 $71.37 $73.08 $74.84
54151S Computer Network Architect- Senior/SME $98.85 $101.23 $103.66 $106.14 $108.69
54151S Computer Systems Analyst- Junior $51.53 $52.77 $54.04 $55.33 $56.66
54151S Computer Systems Analyst- Journeyman $74.55 $76.33 $78.17 $80.04 $81.96
54151S Computer Systems Analyst - Senior/SME $92.37 $94.59 $96.86 $99.18 $101.56
54151S
Computer Systems Engineer/Architect - Junior $55.10 $56.42 $57.78 $59.16 $60.58
54151S
Computer Systems Engineer/Architect - Journeyman $64.17 $65.71 $67.29 $68.91 $70.56
54151S
Computer Systems Engineer/Architect- Senior/SME $93.67 $95.92 $98.22 $100.58 $102.99
54151S Customer Services Representative - Junior $37.92 $38.83 $39.76 $40.72 $41.69
54151S
Customer Services Representative - Journeyman $45.70 $46.80 $47.92 $49.07 $50.25
54151S
Customer Services Representative - Senior/SME $59.31 $60.74 $62.19 $63.69 $65.21
54151S Database Administrator - Junior $61.58 $63.06 $64.57 $66.12 $67.71
54151S Database Administrator - Journeyman $83.94 $85.96 $88.02 $90.14 $92.30
54151S Database Administrator - Senior/SME $106.96 $109.52 $112.15 $114.84 $117.60
54151S Database Architect - Junior $63.20 $64.72 $66.27 $67.86 $69.49
54151S Database Architect - Journeyman $84.27 $86.29 $88.36 $90.48 $92.65
54151S Database Architect - Senior/SME $111.27 $113.94 $116.67 $119.47 $122.34
54151S Information Security Analyst - Junior $63.20 $64.72 $66.27 $67.86 $69.49
54151S Information Security Analyst - Journeyman $93.99 $96.25 $98.56 $100.92 $103.35
54151S Information Security Analyst - Senior/SME $110.20 $112.84 $115.55 $118.32 $121.16
54151S Program/Project Manager - Senior/SME $106.96 $109.52 $112.15 $114.84 $117.60
54151S Technical Writer/Editor - Senior/SME $81.03 $82.97 $84.96 $87.00 $89.09
54151S
Network & Computer Systems Administrator - Junior $44.43 $45.50 $46.59 $47.71 $48.85
54151S
Network & Computer Systems Administrator - Journeyman $74.55 $76.33 $78.17 $80.04 $81.96
54151S
Network & Computer Systems Administrator - Senior/SME $100.47 $102.89 $105.36 $107.88 $110.47
54151S Software Developer Application - Junior $61.58 $63.06 $64.57 $66.12 $67.71
54151S
Software Developer Application - Journeyman $81.03 $82.97 $84.96 $87.00 $89.09
54151S
Software Developer Application - Senior/SME $105.34 $107.86 $110.45 $113.10 $115.82
54151S
Software Developer-Systems Software - Junior $50.64 $51.86 $53.10 $54.38 $55.68
54151S
Software Developer-Systems Software - Journeyman $74.94 $76.74 $78.58 $80.47 $82.40
54151S
Software Developer-Systems Software - Senior/SME $112.95 $115.66 $118.44 $121.28 $124.19
54151S
Software Quality Assurance Engineer/Tester - Junior $53.70 $54.99 $56.31 $57.66 $59.04
54151S
Software Quality Assurance Engineer/Tester - Journeyman $86.29 $88.36 $90.48 $92.65 $94.87
54151S
Software Quality Assurance Engineer/Tester - Senior/SME $111.27 $113.94 $116.67 $119.47 $122.34
54151S
Telecommunications & Nework Engineeer Specialist - Junior $40.45 $41.42 $42.41 $43.43 $44.47
54151S
Telecommunications & Network Engineeer Specialist - Journeyman $83.73 $85.74 $87.80 $89.90 $92.06
54151S
Telecommunications & Network Engineeer Specialist - Senior/SME $116.72 $119.52 $122.39 $125.33 $128.33
54151S
Telecommunications & Network Equipment Installer/Repairer - Junior $35.65 $36.51 $37.38 $38.28 $39.20
54151S
Telecommunications & Network Equipment Installer/Repairer - Journeyman $43.76 $44.81 $45.88 $46.98 $48.11
54151S
Telecommunications & Network Equipment Installer/Repairer - Senior/SME $47.00 $48.12 $49.28 $50.46 $51.67
54151S Web Administrator - Junior $55.10 $56.42 $57.78 $59.16 $60.58
54151S Web Administrator - Journeyman $81.03 $82.97 $84.96 $87.00 $89.09
54151S Web Administrator - Senior/SME $93.99 $96.25 $98.56 $100.92 $103.35
54151S Web Developer - Junior $55.10 $56.42 $57.78 $59.16 $60.58
54151S Web Developer - Journeyman $81.03 $82.97 $84.96 $87.00 $89.09
54151S Web Developer - Senior/SME $93.99 $96.25 $98.56 $100.92 $103.35
54151S Subject Matter Expert - Mid-level $81.03 $82.97 $84.96 $87.00 $89.09
54151S Subject Matter Expert -Senior/SME $106.96 $109.52 $112.15 $114.84 $117.60
54151S Call Center/Contact Trace Specialist - Junior $32.41 $33.19 $33.99 $34.80 $35.64
54151S
Call Center/Contact Trace Specialist - Journeyman $45.38 $46.46 $47.58 $48.72 $49.89
54151S
Call Center/Contact Trace Specialist - Senior/SME $58.34 $59.74 $61.17 $62.64 $64.15
54151S
Call Center/Contact Trace Manager - Senior/SME $71.30 $73.02 $74.77 $76.56 $78.40
Labor Category Labor Category Description
(250 words) Minimum Education
Minimum Years of
Experience
Computer Network Architect - Junior
Junior Level - Design and implement computer and information networks, such as local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data communications networks. Perform network modeling, analysis, and planning. May also design network and computer security measures. May research and recommend network and data communications hardware and software.
Bachelors 6
Computer Network Architect- Journeyman
Journeyman Level - Design and implement computer and information networks, such as local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data communications networks. Perform network modeling, analysis, and planning. May also design network and computer security measures. May research and recommend network and data communications hardware and software.
Bachelors 7
Computer Network Architect- Senior/SME
Senior/SME Level - Design and implement computer and information networks, such as local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data communications networks. Perform network modeling, analysis, and planning. May also design network and computer security measures. May research and recommend network and data communications hardware and software.
Bachelors 10
Computer Systems Analyst- Junior
Junior Level - Analyze science, engineering, business, and other data processing problems to implement and improve computer systems.
Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software.
Bachelors 6
Computer Systems Analyst- Journeyman
Journeyman Level - Analyze science, engineering, business, and other data processing problems to implement and improve computer systems. Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software.
Bachelors 7
Computer Systems Analyst - Senior/SME
Senior/SME Level - Analyze science, engineering, business, and other data processing problems to implement and improve computer systems. Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software.
Bachelors 10
Computer Systems Engineer/Architect - Junior
Junior Level - Design and develop solutions to complex applications problems, system administration issues, or network concerns.
Perform systems management and integration functions.
Bachelors 6
Computer Systems Engineer/Architect - Journeyman
Journeyman Level - Design and develop solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions.
Bachelors 7
Computer Systems Engineer/Architect- Senior/SME
Senior/SME Level - Design and develop solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions.
Bachelors 10
Customer Services Representative - Junior
Junior Level - Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Bachelors 6
Customer Services Representative - Journeyman
Journeyman Level - Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Bachelors 7
Customer Services Representative - Senior/SME
Senior/SME Level - Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Bachelors 10
Database Administrator - Junior
Junior Level - Administer, test, and implement computer databases, applying knowledge of database management systems. Coordinate changes to computer databases. May plan, coordinate, and implement security measures to safeguard computer databases.
Bachelors 6
Database Administrator - Journeyman
Journeyman Level - Administer, test, and implement computer databases, applying knowledge of database management systems.
Coordinate changes to computer databases.
May plan, coordinate, and implement security measures to safeguard computer databases.
Bachelors 7
Database Administrator - Senior/SME
Senior/SME Level - Administer, test, and implement computer databases, applying knowledge of database management systems.
Coordinate changes to computer databases.
May plan, coordinate, and implement security measures to safeguard computer databases.
Bachelors 10
Database Architect - Junior
Junior Level - Design strategies for enterprise database systems and set standards for operations, programming, and security. Design and construct large relational databases.
Integrate new systems with existing warehouse structure and refine system performance and functionality.
Bachelors 6
Database Architect - Journeyman
Journeyman Level - Design strategies for enterprise database systems and set standards for operations, programming, and security.
Design and construct large relational databases. Integrate new systems with existing warehouse structure and refine system performance and functionality.
Bachelors 7
Database Architect - Senior/SME
Senior/SME Level - Design strategies for enterprise database systems and set standards for operations, programming, and security.
Design and construct large relational databases. Integrate new systems with existing warehouse structure and refine system performance and functionality.
Bachelors 10
Information Security Analyst - Junior
Junior Level - Plan, implement, upgrade, or monitor security measures for the protection of computer networks and information. May ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure. May respond to computer security breaches and viruses.
Information Security Analyst - Journeyman
Journeyman Level - Plan, implement, upgrade, or monitor security measures for the protection of computer networks and information. May ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure. May respond to computer security breaches and viruses.
Bachelors 7
Information Security Analyst - Senior/SME
Senior/SME Level - Plan, implement, upgrade, or monitor security measures for the protection of computer networks and information. May ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure. May respond to computer security breaches and viruses.
Bachelors 10
Program/Project Manager - Senior/SME
Senior/SME Level - Plan, initiate, and manage wide range of projects. Lead and guide the work of technical staff. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards, and cost targets are met.
Bachelors 10
Technical Writer/Editor - Senior/SME
Senior/SME Level - Write technical materials, such as equipment manuals, appendices, or operating and maintenance instructions. Plan, coordinate, or edit content of material for publication. May review proposals and drafts for possible publication. May assist in layout work.
Bachelors 10
Network & Computer Systems Administrator - Junior
Junior Level - Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability.
May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May administer network security measures.
Network & Computer Systems Administrator - Journeyman
Journeyman Level - Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system.
Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability.
May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May administer network security measures.
Bachelors 7
Network & Computer Systems Administrator - Senior/SME
Senior/SME Level - Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system.
Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability.
May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May administer network security measures.
Bachelors 10
Software Developer Application - Junior
Junior Level - Develop, create, and modify general computer applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. May analyze and design databases within an application area, working individually or coordinating database development as part of a team. May supervise computer programmers.
Bachelors 6
Software Developer Application - Journeyman
Journeyman Level - Develop, create, and modify general computer applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. May analyze and design databases within an application area, working individually or coordinating database development as part of a team. May supervise computer programmers.
Bachelors 7
Software Developer Application - Senior/SME
Senior/SME Level - Develop, create, and modify general computer applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of optimizing operational efficiency. May analyze and design databases within an application area, working individually or coordinating database development as part of a team. May supervise computer programmers.
Bachelors 10
Software Developer-Systems Software - Junior
Junior Level - Research, design, develop, and test operating systems-level software, compilers, and network distribution software for medical, industrial, military, communications, aerospace, business, scientific, and general computing applications.
Set operational specifications and formulate and analyze software requirements. May design embedded systems software. Apply principles and techniques of computer science, engineering, and mathematical analysis.
Bachelors 6
Software Developer-Systems Software - Journeyman
Journeyman Level - Research, design, develop, and test operating systems-level software, compilers, and network distribution software for medical, industrial, military, communications, aerospace, business, scientific, and general computing applications.
Set operational specifications and formulate and analyze software requirements. May design embedded systems software. Apply principles and techniques of computer science, engineering, and mathematical analysis.
Bachelors 7
Software Developer-Systems Software - Senior/SME
Senior/SME Level - Research, design, develop, and test operating systems-level software, compilers, and network distribution software for medical, industrial, military, communications, aerospace, business, scientific, and general computing applications.
Set operational specifications and formulate and analyze software requirements. May design embedded systems software. Apply principles and techniques of computer science, engineering, and mathematical analysis.
Software Quality Assurance Engineer/Tester - Junior
Junior Level - Develop and execute software test plans in order to identify software problems and their causes.
Bachelors 6
Software Quality Assurance Engineer/Tester - Journeyman
Journeyman Level - Develop and execute software test plans in order to identify software problems and their causes.
Bachelors 7
Software Quality Assurance Engineer/Tester - Senior/SME
Senior/SME Level - Develop and execute software test plans in order to identify software problems and their causes.
Bachelors 10
Telecommunications & Nework Engineeer Specialist - Junior
Junior Level - Design or configure voice, video, and data communications systems. Supervise installation and post-installation service and maintenance.
Bachelors 6
Telecommunications & Network Engineeer Specialist - Journeyman
Journeyman Level - Design or configure voice, video, and data communications systems.
Supervise installation and post-installation service and maintenance.
Bachelors 7
Telecommunications & Network Engineeer Specialist - Senior/SME
Senior/SME Level - Design or configure voice, video, and data communications systems.
Supervise installation and post-installation service and maintenance.
Bachelors 10
Telecommunications & Network Equipment Installer/Repairer - Junior
Junior Level - Install, set-up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.
Bachelors 6
Telecommunications & Network Equipment Installer/Repairer -
Journeyman
Journeyman Level - Install, set-up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.
Telecommunications & Network Equipment Installer/Repairer -
Senior/SME
Senior/SME Level - Install, set-up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.
Bachelors 10
Web Administrator - Junior
Junior Level - Manage web environment design, deployment, development and maintenance activities. Perform testing and quality assurance of web sites and web applications.
Bachelors 6
Web Administrator - Journeyman
Journeyman Level - Manage web environment design, deployment, development and maintenance activities. Perform testing and quality assurance of web sites and web applications.
Bachelors 7
Web Administrator - Senior/SME
Senior/SME Level - Manage web environment design, deployment, development and maintenance activities. Perform testing and quality assurance of web sites and web applications.
Bachelors 10
Web Developer - Junior
Junior Level - Design, create, and modify Web sites. Analyze user needs to implement Web site content, graphics, performance, and capacity. May integrate Web sites with other computer applications. May convert written, graphic, audio, and video components to compatible Web formats by using software designed to facilitate the creation of Web and multimedia content.
Bachelors 6
Web Developer - Journeyman
Journeyman Level - Design, create, and modify Web sites. Analyze user needs to implement Web site content, graphics, performance, and capacity. May integrate Web sites with other computer applications. May convert written, graphic, audio, and video components to compatible Web formats by using software designed to facilitate the creation of Web and multimedia content.
Web Developer - Senior/SME
Senior/SME Level - Design, create, and modify Web sites. Analyze user needs to implement Web site content, graphics, performance, and capacity. May integrate Web sites with other computer applications. May convert written, graphic, audio, and video components to compatible Web formats by using software designed to facilitate the creation of Web and multimedia content.
Bachelors 10
Subject Matter Expert - Mid-level
Mid-Level Level - A subject matter expert understands, articulates and implements best practices related to his area of expertise.
Depending on the work environment, the subject matter expert may lead or be an active participant of a work-group with the need for specialized knowledge. The subject matter expert provides guidance on how his area of capability can resolve an organizational need and actively participates in all phases of the software development life cycle.
Bachelors 6
Subject Matter Expert -Senior/SME
Senior/SME Level - A subject matter expert understands, articulates and implements best practices related to his area of expertise.
Depending on the work environment, the subject matter expert may lead or be an active participant of a work-group with the need for specialized knowledge. The subject matter expert provides guidance on how his area of capability can resolve an organizational need and actively participates in all phases of the software development life cycle.
Bachelors 7
Call Center/Contact Trace Specialist - Junior
Junior Level - Gather, analyze, compile and report information regarding infected individuals and their contacts over an infection incubation period in the call center environment. Investigate and track contacts and whereabouts of infected individuals. Work with relevant external organizations (health authorities, police, etc.).
Bachelors 6
Call Center/Contact Trace Specialist - Journeyman
Journeyman Level - Gather, analyze, compile and report information regarding infected individuals and their contacts over an infection incubation period in the call center environment. Investigate and track contacts and whereabouts of infected individuals. Work with relevant external organizations (health authorities, police, etc.).
Call Center/Contact Trace Specialist - Senior/SME
Senior/SME Level - Gather, analyze, compile and report information regarding infected individuals and their contacts over an infection incubation period in the call center environment. Investigate and track contacts and whereabouts of infected individuals. Work with relevant external organizations (health authorities, police, etc.).
Bachelors 10
Call Center/Contact Trace Manager - Senior/SME
Senior/SME Level - Gather, analyze, compile and report information regarding infected individuals and their contacts over an infection incubation period in the call center environment. Investigate and track contacts and whereabouts of infected individuals. Work with relevant external organizations (health authorities, police, etc.).
Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the Service
Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple Award Schedule (MAS) and all services provided. While no specific labor categories have been identified as being subject to SCLS/SCA due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.
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