MAS - B Technology LLC - 47QTCA21D000B

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GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

B Technology, LLC 310 Comal St.

STE 200 Bldg A

Austin, TX 78702

(P) 703-887-8345 | (F) 703-559-7783 https://www.btechnologyinc.com/

Contract Administrator: Stephanie Miller, smiller@btechnologyinc.com

Contract Number: 47QTCA21D000B Contract Period: October 7, 2020 through October 6, 2025

Business Size: Small Business, Women-Owned Small Business, SBA-Certified Women-Owned Small Business, SBA Certified Small Disadvantaged Business, SBA Certified HUBZone Firm

Schedule Title: Multiple Award Schedule

Federal Supply Group: Information Technology

Pricelist current as of Modification PS-0007, effective August 20, 2024.

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

http://www.gsaadvantage.gov/ https://www.gsa.gov/schedules

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CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

SIN SIN Description 54151S/54151SRC Information Technology Professional Services OLM/OLMRC Order Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. See pricing beginning on page 4.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Labor Category Descriptions Pages 5-17.

2. Maximum Order: SIN 54151S - $500,000

SIN OLM - $250,000

3. Minimum Order: $100.00

4. Geographic Coverage: Worldwide

5. Point(s) of production: Same as company address

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: None

8. Prompt payment terms: Net 30 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions

9. Foreign items: None

10a. Time of Delivery: Specified on the Task Order

10b. Expedited Delivery: Contact Contractor

10c. Overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements: Contact Contractor

11. F.O.B Points: Destination

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12a. Ordering Address: B Technology, LLC 310 Comal St STE 200 Bldg A Austin, TX 78702

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address: B Technology, LLC 310 Comal St STE 200 Bldg A Austin, TX 78702

14. Warranty provision: Contractor’s standard commercial warranty.

15. Export Packing Charges: N/A

16. Terms and conditions of rental, maintenance, and repair: N/A

17. Terms and conditions of installation: N/A

18a. Terms and conditions of repair parts: N/A

18b. Terms and conditions for any other services: N/A

19. List of service and distribution points: N/A

20. List of participating dealers: N/A

21. Preventive maintenance: N/A

22a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants: N/A

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/ & http://www.btechnologyinc.com

23. Unique Entity Identifier (UEI) Number: H8HMF6K7UV27

24. Notification regarding registration in System for Award Management (SAM) database:

B Technology, LLC is registered at SAM.gov.

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GSA Hourly Rates (w/IFF)

SIN 54151S

Labor Category Year 1

10/07/2020 - 10/06/2021

Year 2 10/07/2021 - 10/06/2022

Year 3 10/07/2022 - 10/06/2023

Year 4 10/07/2023 - 10/06/2024

Year 5 10/07/2024 - 10/06/2025

Business Operations Analyst III $77.34 $79.05 $80.78 $82.56 $84.38 Business Systems Analyst II N/A N/A N/A $55.54 $56.76 Cloud Engineer III N/A N/A N/A $182.67 $186.69 Database Administrator SQL IV N/A N/A N/A $96.43 $98.56 Draft/CAD Operator III $46.52 $47.54 $48.59 $49.65 $50.75 Help Desk Support Specialist $43.06 $44.01 $44.98 $45.97 $46.98 Information Assurance Engineer I $62.23 $63.60 $64.99 $66.42 $67.89 Information Assurance Engineer II $68.85 $70.37 $71.91 $73.50 $75.11 Information Assurance Engineer III $75.24 $76.90 $78.59 $80.32 $82.08 Information Security Specialist II $46.71 $47.74 $48.79 $49.87 $50.96 Information Security Specialist III $51.63 $52.77 $53.93 $55.11 $56.33 IT Program Manager $123.43 $126.14 $128.92 $131.75 $134.65 Network Administrator III N/A N/A N/A $104.77 $107.07 Network Engineer III N/A N/A N/A $71.09 $72.65 PC Desktop Technician II $58.76 $60.05 $61.37 $62.72 $64.10 PC Desktop Technician III N/A N/A N/A $65.67 $67.11 PC Desktop Technician IV N/A N/A N/A $74.95 $76.60 PC Desktop Technician V N/A N/A N/A $78.71 $80.44 PC Systems Specialist IV $46.94 $47.97 $49.03 $50.11 $51.21 Systems Administrator I (SCCM) $47.27 $48.31 $49.37 $50.46 $51.57 Systems Administrator II (SCCM) $52.96 $54.13 $55.32 $56.54 $57.78 Systems Administrator III N/A N/A N/A $98.77 $100.95 Systems Administrator IV N/A N/A N/A $105.62 $107.95 Telecommunications Specialist III N/A N/A N/A $71.99 $73.57 VTC Administrator III $66.75 $68.22 $69.72 $71.25 $72.82 Web Application Developer III $56.23 $57.47 $58.73 $60.03 $61.35

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS) are applicable to this contract as it applies to the entire Consolidated MAS Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and / or when the contractor adds SCLS labor categories / employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

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Labor Category Descriptions

SIN 54151S

Business Operations Analyst III Functional Responsibilities: The Business Operations Analyst III shall provide business operations and executive assistance support including, but not limited to: assisting the Leadership Team in strategic and programmatic communications from program plan through execution; maintaining quality services by carrying out organization standards in all work products; preparing reports and presentations by collection, analyzing, and summarizing information; participating as members of a group achieving project objectives; creating, organizing, and maintaining SharePoint and other document libraries with information provided from briefings, acquisition packages, and other documentation; tracking and reviewing incoming correspondence and taskings, monitoring suspensers, and making recommendations for assignment and revisions to actions; handling and providing coordination with internal and external organizations of all operations functions including calendar appointments, meeting coordination and support, visitor management, and security compliance; preparing packages for reviews that are briefings, documents, or any other material that must be staffed through senior Government staff members and leaders and/or coordination with other organizations as necessary for external signatures;

prepares memorandums, letters, reports, and spreadsheets as required; organizes all files; coordinates and assists in development/revisions Standard Operating Procedures (SOP); coordinating events such as town halls or other program/organization level meetings; managing visitors and associated security requirements; and manages office supplies. Occasionally, may work directly with clients, requiring good communication skills, as well as fundamental technical troubleshooting abilities.

Minimum Education: Bachelors Minimum Experience: 3 years

Business Systems Analyst II Functional Responsibilities: The Business Systems Analyst II performs detailed analyses of business process and provides an interface between traditional IT support organizations and functional requirement definitions. Business Analysts must be excellent verbal and written communicators as they will interface with and gather information from a very diverse group. A BA must have a wide range of knowledge in all areas of IT and in the customer business area. Through minimal supervision develops both technical and business documentation for internal and external requirements, which includes analysis of business requirements and user needs and gains required concurrence. Supports senior management with both business and technical tasks through research, fact finding and understanding of the business processes within the organization.

Minimum Education: Associates Minimum Experience: 2 years

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Cloud Engineer III Functional Responsibilities: The Cloud Engineer III integrates with and supports a team of subject matter experts in a highly agile environment to implement best-in-class, multi-Cloud solutions for large DoD programs. Works within a Hybrid Cloud engineering team to design, build, implement, and maintain Microsoft Office 365 security solutions to include Microsoft Defender. Identifies enterprise and customer-specific issues in Microsoft Office 365, conducts in-depth diagnostics, and develops innovative solutions to resolve issues. Develops tools and scripts to automate deployment, troubleshooting, monitoring, and diagnostics activities. Coaches and mentors new hires and supports training initiatives/professional development to improve team capacity and performance. Functions as a technical escalation point within the team. Develop a Cloud-Hosting System Concept of Operations

(CONOPS).

Minimum Education: Bachelors Minimum Experience: 6 years

Database Administrator SQL IV Functional Responsibilities: The Database Administrator SQL IV is responsible for the comprehensive management of databases, encompassing their maintenance, support, design, creation, and security.

This role involves rigorous quality control and auditing to ensure data integrity, organizing and securing data to facilitate access for authorized users while implementing advanced measures against data breaches. Additionally, the database administrator is tasked with performing regular database tests, troubleshooting user issues, integrating legacy databases, and implementing updates to enhance efficiency and performance, thereby playing a crucial role in managing and protecting the information stored within our customers databases. DOD 8570.01 IAT II certification required to start (e.g, Security+), DODM 8140.03 advanced level certification will be required before government deadline.

Advanced: CASP+, CISA, CISSP, CISSP-ISSAP, CISSP-ISSEP.

Minimum Education: Bachelors Minimum Experience: 6 years

Draft/CAD Operator III Functional Responsibilities: The Draft/Computer Aided Design (CAD) Operator III must be trained and certified on the use of the AutoCAD system and be able to utilize Global Positioning System (GPS) software/equipment, plotters, and scanners. Have the capability and knowledge to follow circuit paths, circuit diagrams, schematic cable/fiber runs, and engineering drawings, as well as identify circuit components and document all findings. Work will be closely coordinated with the Architecture and Plans Branch of the Fort Hood NEC to obtain red-line drawing information. Validates the existing cable plant. All required cable records shall be established and verified from the point of demarcation through the customer termination point. Keep existing cable documentation up to date and identify any unserviceable infrastructure. The information will include all communication closets, communication maintenance holes, telephone poles, pedestals, all cross-connects (jumpers), and the customer telephone number. Provide hard copy red line changes to the AutoCAD personnel for them to update existing installation communication drawings.

Minimum Education: High School Minimum Experience: 3 years

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Help Desk Support Specialist Functional Responsibilities: The Help Desk Support Specialist provides help desk and asset management support including, but not limited to: ticket creation, management, escalation and follow-up; identifying and reporting the nature of the call; and attempting initial troubleshooting. Resolves user's problem through technical troubleshooting, problem isolation, and application of the appropriate fix. Ensures all required data is captured in the current ticketing system. Images and deploys current virtual systems.

Provides initial support and classification of all incidents/problems or requests. Provides technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Responds to queries via email, in person, or over the phone. Creates and maintains SOPs.

Installs, modifies, and repairs computer hardware, software, and peripherals. Maintains and reports metrics on a weekly, monthly, and quarterly basis. Confirms resolution, conducts customer satisfaction surveys, and closes tickets upon resolution of incident, problem, or request. Provides mobile device administrative support. Assists the government Trusted Agent in providing new Secret Internet Protocol Router (SIPR) tokens, administrator pin resets, replacement tokens, and re-issuance of tokens. Assists Management Support services to include the receipt, logging, documentation, and deposing of Information Technology (IT) equipment.

Minimum Education: Associates Minimum Experience: 2 years

Information Assurance Engineer I Functional Responsibilities: The Information Assurance (IA) Engineer I applies IT security principles, methods, and security products to protect and maintain the availability, integrity, confidentiality, and accountability of information system resources and processed information; plans, implements, and manages a Defense In Depth for the total network and/or enclaves within the network; identifies and analyzes threats and vulnerabilities to the information systems to maintain protection, accomplish risk analysis, security testing, and certification due to modifications or changes; completes computer security plans and enforces mandatory access control techniques; and manages a network security program, reporting all incidents promptly, and providing corrective action to prevent further incidents.

Implements guidance to ensure the protection of Internet information, reduces the risks associated with automated processing of information and data, and trains all personnel in IT security awareness, as required.

Minimum Experience: 2 years

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Information Assurance Engineer II Functional Responsibilities: The IA Engineer II applies IT security principles, methods, and security products to protect and maintain the availability, integrity, confidentiality, and accountability of information system resources and processed information; plans, implements, and manages a Defense In Depth for the total network and/or enclaves within the network; identifies and analyzes threats and vulnerabilities to the information systems to maintain protection, accomplish risk analysis, security testing, and certification due to modifications or changes; completes computer security plans and enforces mandatory access control techniques; and manages a network security program, reporting all incidents promptly and providing corrective action to prevent further incidents. Implements guidance to ensure the protection of Internet information, reduces the risks associated with automated processing of information and data, and trains all personnel in IT security awareness, as required.

Minimum Education: Associates Minimum Experience: 3 years

Information Assurance Engineer III Functional Responsibilities: The IA Engineer III applies IT security principles, methods, and security products to protect and maintain the availability, integrity, confidentiality, and accountability of information system resources and processed information; plans, implements, and manages a Defense In Depth for the total network and/or enclaves within the network; identifies and analyzes threats and vulnerabilities to the information systems to maintain protection, accomplish risk analysis, security testing, and certification due to modifications or changes; completes computer security plans, and enforces mandatory access control techniques; and manages a network security program, reporting all incidents promptly and providing corrective action to prevent further incidents. Implements guidance to ensure the protection of Internet information, reduces the risks associated with automated processing of information and data, and trains all personnel in IT security awareness, as required.

Minimum Education: Bachelors Minimum Experience: 5 years

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Information Security Specialist II Functional Responsibilities: The Information Security Specialist II provides IA technical support and patch management functions. Assists in ensuring Tenant Security Plans (TSPs) are complete and accurate. Assists Government personnel in identifying Department of Defense Information Assurance Certification and Accreditation Process (DIACAP), Security Technical Implementation Guides (STIG), and IA Vulnerability Alert (IAVA) requirements. Provides network IT systems hardware and software patch management functions to include system compliance checks, data collection and analysis, and vulnerability assessments. Patches IT and network devices in accordance with DIACAP, STIG, and IAVA requirements; mitigates failures; and maintains and reports on a number of patches applied to Army systems and the resulting outcome of each update/ patch. Assists Government personnel to identify root cause and remediation of unsuccessful patches. The Information Security Specialist II reviews systems logs for intrusion attempts and other malicious activity. Takes immediate action to remedy system vulnerabilities and shall coordinate their efforts including security incident response with CONUS Theater Network Operations and Security Center (C-TNOSC) and Government personnel.

Minimum Education: Associates Minimum Experience: 3 years

Information Security Specialist III Functional Responsibilities: The Information Security Specialist III provides IA technical support and patch management functions. Assists in ensuring TSPs are complete and accurate. Assists Government personnel in identifying DIACAP, STIG, and IAVA requirements; and provides network IT systems hardware and software patch management functions, to include system compliance checks, data collection and analysis, and vulnerability assessments. Patches IT and network devices in accordance with DIACAP, STIG, and IAVA requirements; mitigate failures; and maintains and reports on a number of patches applied to Army systems and the resulting outcome of each update/patch. Assists Government personnel to identify root cause and remediation of unsuccessful patches. The Information Security Specialist III reviews systems logs for intrusion attempts and other malicious activity. Takes immediate action to remedy system vulnerabilities and shall coordinate their efforts including security incident response with C-TNOSC and Government personnel.

Minimum Experience: 4 years

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IT Program Manager Functional Responsibilities: The IT Program Manager provides management to oversee the assigned resources and enable rapid resolution of day-to-day service delivery issues. Provides project personnel with guidance on all areas of the engagement and is the primary customer contact for all major support issues throughout the duration of the project. Program management support services shall include:

coordination, integration, planning and overseeing tasks, functions, contractor administration, and management, in addition to reporting to the Government on all activities under this contract. The IT Program Manager assists the Contracting Officer Representative (COR) in conducting oversight, document support, and management of Enterprise IT programs. Program support includes: facilitation support, meeting support (plan, schedule, and report on meetings), project reporting, project schedule, and risk/control, project management (scope, quality, and risk management), and technical and management oversight of team.

Minimum Education: Bachelors Minimum Experience: 5 years

Network Administrator III Functional Responsibilities: The Network Administrator III collaborates with users to analyze workflow, access, and security requirements; design router administration, including interface configuration and routing protocols. Evaluates and addresses network performance issues, including availability, utilization, throughput, and latency. Plans and executes the installation, configuration, and testing of network equipment. Maintains optimal network performance through monitoring, analysis, and tuning.

Escalates issues to vendors as needed. Implements network access controls, monitoring systems, and documentation to secure the network. Collaborates with vendors to test and install network enhancements. Stays updated on industry trends through educational opportunities, reading professional publications, and participating in professional organizations. Takes ownership of new and varying tasks, exploring opportunities to add value to organizational goals.

Minimum Education: Bachelors Minimum Experience: 8 years

Network Engineer III Functional Responsibilities: The Network Engineer III is responsible for network design, development, implementation, operations, and maintenance. Diagnoses and repairs interconnectivity issues. Provides network monitoring, testing, management, and administration services. Provides cutting edge mission network solutions. Provides network management for mission telecommunication networks. Designs, develops, installs, configures, and optimizes network infrastructure components and devices. Analyzes customer requirements and provide solutions. Responsible for performance maintenance and upgrade of networks. Maintains network integrity and connectivity. Supports the design and build of hardware and software components. Maintains knowledge of relevant technology.

Minimum Experience: 6 years

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PC Desktop Technician II Functional Responsibilities: The PC Desktop Technician II assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Provides assistance to users and organizations using computer software or equipment. Properly diagnoses problems and guides users through problem resolution. Sets up, images, or repairs computer equipment and related devices. Trains users to utilize new computer hardware or software, including printing, installation, word processing, and email. Responds to phone, web, fax, and email requests for assistance using remote tools and automated trouble ticketing system. Makes site visits to provide touch labor. Provides account management.

Minimum Education: Associates Minimum Experience: 3 years

PC Desktop Technician III Functional Responsibilities: The PC Desktop Technician III assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Aids users and organizations using computer software or equipment.

Properly diagnoses problems and guides users through problem resolution. Sets up, image or repairs computer equipment and related devices. Trains users to utilize new computer hardware or software, including printing, installation, word processing, and email. Responds to phone, web, fax, and email requests for assistance using remote tools and automated trouble ticketing system. Makes site visits to provide touch labor. Provides account management.

Minimum Education: Bachelors Minimum Experience: 2 years

PC Desktop Technician IV Functional Responsibilities: The PC Desktop Technician IV assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Aids users and organizations using computer software or equipment.

Properly diagnoses problems and guides users through problem resolution. Sets up, image or repairs computer equipment and related devices. Trains users to utilize new computer hardware or software, including printing, installation, word processing, and email. Responds to phone, web, fax, and email requests for assistance using remote tools and automated trouble ticketing system. Makes site visits to provide touch labor. Provides account management.

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PC Desktop Technician V Functional Responsibilities: The PC Desktop Technician V assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. Aids users and organizations using computer software or equipment.

Properly diagnoses problems and guides users through problem resolution. Sets up, image or repairs computer equipment and related devices. Trains users to utilize new computer hardware or software, including printing, installation, word processing, and email. Responds to phone, web, fax, and email requests for assistance using remote tools and automated trouble ticketing system. Makes site visits to provide touch labor. Provides account management.

Minimum Education: Bachelors Minimum Experience: 6 years

PC Systems Specialist IV Functional Responsibilities: The PC Systems Specialist IV works with a larger team to ensure customers computing platforms are correctly configured and optimized for operations. Under general supervision, performs analytical, technical, and administrative work in the planning, design, and installation of new and existing personal computer systems. Works on moderately complex applications. Confers with end users to determine types of hardware and software required. May maintain or utilize telecommunications protocols. Installs new hardware and maintains existing hardware. Trains end users in use of equipment and software. Coordinates with users for hardware and software requirements.

Provides technical assistance and resolution. Sets up new computer systems. Maintains computer equipment and software to ensure secure and efficient operations. Repairs computer hardware and servers as necessary. Tests and Implements new software programs. Other duties as assigned.

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Systems Administrator I (SCCM) Functional Responsibilities: The Systems Administrator I (SCCM) ensures that all information security and IA policies, principles, and practices are considered and complied with in the delivery of IT services.

Develops, maintains, and updates the DIACAP accreditation for classified and unclassified networks and Information Systems and the related systems security documentation. Ensures all systems are properly certified and accredited in accordance with DIACAP. Installs patches and updates to keep all systems compliant with all IAVA. Provides weekly IAVA compliance report and/or other reports as needed and required. Maintains and updates all systems in Asset and Vulnerability Tracking Resource (A&VTR).

Supports and implements NEC-FH IA policies and procedures to ensure information systems reliability and accessibility and to prevent and defend against unauthorized access to systems and data. Promotes awareness of security issues among users to ensure users are aware of, understand, and adhere to systems security policies and procedures and that sound security principles are maintained across the Network. Performs ongoing information risk assessments, audits, and analysis to ensure information systems are adequately protected and IAVA compliant. Monitors compliance with all DOD, DA, and NEC directives including the use of external drives and equipment.

Minimum Education: Associates Minimum Experience: 2 years

Systems Administrator II (SCCM) Functional Responsibilities: The Systems Administrator II (SCCM) ensures that all information security and IA policies, principles, and practices are considered and complied with in the delivery of IT services.

Develops, maintains, and updates the DIACAP accreditation for classified and unclassified networks and Information Systems and the related systems security documentation. Ensures all systems are properly certified and accredited in accordance with DIACAP. Installs patches and updates to keep all systems compliant with all IAVA. Provides weekly IAVA compliance report and/or other reports as needed and required. Maintains and updates all systems in A&VTR. Supports and implements NEC-FH IA policies and procedures to ensure information systems reliability and accessibility and to prevent and defend against unauthorized access to systems and data. Promotes awareness of security issues among users to ensure users are aware of, understand, and adhere to systems security policies and procedures and that sound security principles are maintained across the Network. Performs ongoing information risk assessments, audits, and analysis to ensure information systems are adequately protected and IAVA compliant.

Monitors compliance with all DOD, DA, and NEC directives including the use of external drives and equipment.

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Systems Administrator III Functional Responsibilities: The Systems Administrator III works collaboratively within a team, focusing on the effective provisioning, installation, configuration, operation, and maintenance of system hardware, software, and related infrastructure. Oversees UNIX, Redhat Linux, Solaris, Windows, VMware, Nutanix, and other virtualized systems, ensuring timely patches, upgrades, and compliance with Information Assurance (IA) requirements. Ensures peak performance and accessibility of IT servers/systems for end users. Installs or rebuilds servers, configuring hardware, peripherals, services, settings, directories, and storage in line with standards and operational needs. Conducts daily system monitoring, ensuring the integrity and availability of hardware, server resources, and systems. Reviews system and application logs and verify backup completions. Provides advanced support, investigating and troubleshooting system issues. Repairs and recovers systems from hardware or software failures, coordinating with relevant stakeholders. Manages space on network drives and monitor system performance, proposing enhancements to improve migration Continuously monitors and optimizes system performance, conducting hardware upgrades and resource optimization as required. Ensures STIGs are applied to systems in an efficient and timely manner. DOD 8570.01 IAT II certification required to start (e.g, Security+). Must be able to obtain a DODM 8140.03 intermediate OR advanced level before government deadline. Intermediate: Cloud+, GICSP, SSCP, Security+, or GSEC.

Minimum Education: Bachelors Minimum Experience: 4 years

Systems Administrator IV Functional Responsibilities: The Systems Administrator IV works collaboratively within a team, focusing on the effective provisioning, installation, configuration, operation, and maintenance of system hardware, software, and related infrastructure. Oversees UNIX, Redhat Linux, Solaris, Windows, VMware, Nutanix, and other virtualized systems, ensuring timely patches, upgrades, and compliance with Information Assurance (IA) requirements. Ensures peak performance and accessibility of IT servers/systems for end users. Installs or rebuilds servers, configuring hardware, peripherals, services, settings, directories, and storage in line with standards and operational needs. Conducts daily system monitoring, ensuring the integrity and availability of hardware, server resources, and systems. Reviews system and application logs and verify backup completions. Provides advanced support, investigating and troubleshooting system issues. Repairs and recovers systems from hardware or software failures, coordinating with relevant stakeholders. Manages space on network drives and monitor system performance, proposing enhancements to improve migration Continuously monitors and optimizes system performance, conducting hardware upgrades and resource optimization as required. Ensures STIGs are applied to systems in an efficient and timely manner. DOD 8570.01 IAT II certification required to start (e.g, Security+). Must be able to obtain a DODM 8140.03 advanced level certification within 8 months. Advanced: CASP+ or CCSP.

Minimum Experience: 6 years

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Telecommunications Specialist III Functional Responsibilities: The Telecommunications Specialist III analyzes, installs, constructs, documents, tests, maintains, and troubleshoots audiovisual (A/V) equipment, video conferencing hardware, and software. Supports customers by resolving technical issues related to A/V systems.

Required skills and experience include direct experience with Microsoft Teams, A/V systems, Crestron and FORD control systems, audio consoles, power amplifiers, digital signal processors, video matrix switchers, video scalers, PC interfaces, computer controls, and digital video recorders. Capable of mounting A/V equipment such as wall displays and speakers and have a track record of troubleshooting A/V systems effectively. Strong computer skills are necessary, with proficiency in Microsoft Office. The candidate should have experience with Cisco Bridge and integrating Microsoft Teams and Zoom conferencing software into third-party applications. Experience with ticketing systems is also required, indicating the ability to manage and track customer issues systematically.

Minimum Education: Bachelors Minimum Experience: 4 years

VTC Administrator III Functional Responsibilities: VTC Administrator III schedules and manages telephone meetings using phone conference, VTC, and UC systems. Troubleshoots problems such as joining, conducting, and participating in phone conference, VTC, and UC meetings. Supports various Operations and Maintenance (O&M) tasks for a variety of media systems, including live and delayed streaming broadcasts. Performs system integrity and connectivity tests to ensure system availability. Assesses and reports on performance and usage numbers. Ensures compliance with policies and procedures including DoD STIG requirements. Develops and maintains documentation of all processes associated with administration of the network and duties performed by Network and System Administrators. Other duties as assigned.

Minimum Education: Associates Minimum Experience: 3 years

Web Application Developer III Functional Responsibilities: The Web Application Developer III conducts administration and design of NEC supported SharePoint and Web portals and database applications utilizing industry standard server level applications hardware and software. Assists Government personnel to ensure reliability and accessibility of applications for NEC and Installation customers. Utilizes and maintains Government owned hardware and software to include Structured Query Language (SQL), Oracle, MS SharePoint Designer, web tools, and related common industry applications such as Microsoft (MS) Office. Ensures all systems are configured to the Army computer security baseline or program managed configuration requirements and meet the minimum standards in AR 25-2.

Minimum Experience: 5 years

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Experience & Degree Substitution Equivalencies Experience exceeding the minimum shown may be substituted for education. Likewise, education exceeding the minimum shown may be substituted for experience.

Standard Qualifications Substitution

Min Edu Min Exp PhD Masters Bachelors Associates High School

Business Operations Analyst III Bachelors 3 0 1 N/A 5 7

Business Systems Analyst II Associates 2 0 0 0 N/A 4

Cloud Engineer III Bachelors 6 2 4 N/A 8 10

Database Administrator SQL IV Bachelors 6 2 4 N/A 8 10

Draft/CAD Operator III High School 3 0 0 0 1 N/A

Help Desk Support Specialist Associates 2 0 0 0 N/A 4

Information Assurance Engineer I Associates 2 0 0 0 N/A 4

Information Assurance Engineer II Associates 3 0 0 1 N/A 5

Information Assurance Engineer III Bachelors 5 1 3 N/A 7 9

Information Security Specialist II Associates 3 0 0 1 N/A 5

Information Security Specialist III Associates 4 0 2 4 N/A 6

IT Program Manager Bachelors 5 1 3 N/A 7 9

Network Administrator III Bachelors 8 4 6 N/A 10 12

Network Engineer III Bachelors 6 2 4 N/A 8 10

PC Desktop Technician II Associates 3 0 0 1 N/A 5

PC Desktop Technician III Bachelors 2 0 0 N/A 4 6

PC Desktop Technician IV Bachelors 4 0 2 N/A 6 8

PC Desktop Technician V Bachelors 6 2 4 N/A 8 10

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Standard Qualifications Substitution

Min Edu Min Exp PhD Masters Bachelors Associates High School

PC Systems Specialist IV Associates 4 0 2 4 N/A 6

Systems Administrator I (SCCM) Associates 2 0 0 0 N/A 4

Systems Administrator II (SCCM) Associates 4 0 2 4 N/A 6

Systems Administrator III Bachelors 4 0 2 N/A 6 8

Systems Administrator IV Bachelors 6 2 4 N/A 8 10

Telecommunications Specialist III Bachelors 4 0 2 N/A 6 8

VTC Administrator III Associates 3 0 0 1 N/A 5

Web Application Developer III Associates 5 0 1 3 N/A 7