MAS - Aperia Solutions, Inc. - 47QTCA20D00EY

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

MULTIPLE AWARD SCHEDULE (MAS)

FSC GROUP: INFORMATION TECHNOLOGY

The Contractor is awarded under the cooperative purchasing and disaster recovery programs for the awarded SINs.

Aperia Solutions, Inc.

14881 Quorum Dr Ste 600

Dallas, TX 75254

Contract Administrator: Andrew Sisson

E-Mail: asisson@aperia.com

Phone: 888-302-0296

Fax: 972-385-0494 http://www.aperia.com

Contract Number: 47QTCA20D00EY

Business Size: Small Business

Period Covered by Contract: September 14, 2020 through September 13, 2025

Price List current through modification PA-0009, effective December 15, 2021

For more information on ordering from Federal Supply Schedule click on the FSS Schedules button at gsa.gov. On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

http://www.gsa.gov/ http://www.aperia.com/

888-302-0296 47QTCA20D00EY Page 2

TABLE OF CONTENTS

CUSTOMER INFORMATION

GSA PRICING

LABOR CATEGORY DESCRIPTIONS

SOFTWARE MAINTENANCE INFORMATION & SUPPORT AGREEMENT

888-302-0296 47QTCA20D00EY Page 3

CUSTOMER INFORMATION

1a. Awarded special item numbers:

54151S – IT Professional Services

54151 – Software Maintenance Services

511210 – Software Licenses

518210C – Cloud and Cloud-Related IT Professional Services

OLM – Order-Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

See Approved GSA Pricing

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided.

See subsequent pages below

2. Maximum order.

$500,000

3. Minimum order.

$100

4. Geographic coverage.

The Geographic Scope of Contract will be domestic delivery.

5. Point of production.

Same as contractor

6. Discount from list prices or statement of net price.

Prices shown are NET Prices; Basic Discounts have been deducted.

7. Quantity discounts.

Additional 1% discount on single task orders over $500,001

8. Prompt payment terms.

0% - net 30 days from receipt of invoice or date of acceptance, whichever is later. Information for

Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): None

10a. Time of Delivery (Contractor insert number of days): As Negotiated

888-302-0296 47QTCA20D00EY Page 4

10b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: As Negotiated

10c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery is available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: As Negotiated

10d. Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to affect a faster delivery: As Negotiated

11. F.O.B Points: Destination

12a. Ordering Address: Same as Contractor

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket

Purchase Agreements (BPA’s), are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address: Same as Contractor

14. Warranty provision: Contractor’s standard commercial warranty.

15. Export Packing Charges (if applicable): N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

18a. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): N/A

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contactor’s website or other location.) The EIT standards can be found at: www.Section508.gov/:

http://www.aperia.com

23. Unique Entity Identifier (UEI) number: 063849892

888-302-0296 47QTCA20D00EY Page 5

24. Notification regarding registration in System of Award (SAM) database: Registered

GSA PRICING

Sin Manufacturer

Name Mfr Part No

Product

Name Product Description GSA Price

511210 Aperia Solutions, Inc. P-1-S7-ECHO Tapestrii

Software -

Application

Module

Tapestrii Software

Subscription & Annual

License Per Site up to 50 single subscriber users. Includes Core

Module, Workflow Module and API Service

Module. Includes non-exclusive, non-transferable subscription license agreement, technical support, base software maintenance and in-house hosting. Implementation

Services are seperately priced under Professional

Services SINs.

$ 77,078.09

SIN Service Hourly

Rate

9/14/21

9/13/22

Hourly

Rate

9/14/22

9/13/23

Hourly

Rate

9/14/23

9/13/24

Hourly

Rate

9/14/24

9/13/25 54151S Application Architect I $110.39 $113.15 $115.98 $118.88 54151S Application Architect II $115.96 $118.86 $121.83 $124.88 54151S Application Architect III $125.70 $128.84 $132.06 $135.37 54151S Business Analyst I $110.34 $113.10 $115.93 $118.83 54151S Business Analyst II $121.19 $124.22 $127.33 $130.51 54151S Business Analyst III $130.75 $134.02 $137.37 $140.80 54151S Business Analyst Manager I $140.94 $144.46 $148.07 $151.77 54151S Business Analyst Manager II $155.64 $159.54 $163.52 $167.61 54151S Database Administrator II $100.22 $102.72 $105.29 $107.92 54151S Database Administrator III $140.75 $144.27 $147.87 $151.57 54151S Enterprise Architect $201.05 $206.08 $211.23 $216.51 54151S ETL Developer I $105.74 $108.38 $111.09 $113.87 54151S ETL Developer II $111.18 $113.96 $116.80 $119.72 54151S ETL Developer III $131.04 $134.32 $137.67 $141.12 54151S Helpdesk Specialist $56.06 $57.46 $58.90 $60.37

888-302-0296 47QTCA20D00EY Page 6

9/14/21

9/13/22

Hourly

Rate

9/14/22

9/13/23

Hourly

Rate

9/14/23

9/13/24

Hourly

Rate

9/14/24

9/13/25

54151S Program Manager I $166.23 $170.39 $174.65 $179.01 54151S Program Manager II $186.14 $190.79 $195.56 $200.45 54151S Program Manager III $195.49 $200.38 $205.39 $210.53 54151S Project Manager I $125.70 $128.84 $132.06 $135.37 54151S Project Manager II $145.41 $149.04 $152.77 $156.59 54151S Quality Assurance Specialist I $100.16 $102.66 $105.23 $107.86 54151S Quality Assurance Specialist II $110.57 $113.34 $116.17 $119.08 54151S Scrum Master $140.77 $144.29 $147.89 $151.59 54151S Senior Program Manager $275.93 $282.82 $289.89 $297.14 54151S SQL Developer I $105.63 $108.27 $110.97 $113.75 54151S SQL Developer II $110.96 $113.73 $116.57 $119.49 54151S SQL Developer III $130.71 $133.98 $137.33 $140.76 54151S Systems Administrator II $99.05 $101.53 $104.07 $106.67 54151S Systems Administrator III $110.63 $113.40 $116.24 $119.14 54151S Technical Writer $97.69 $100.13 $102.64 $105.20 54151S UI/UX Designer I $105.41 $108.04 $110.74 $113.51 54151S UI/UX Designer Manager $150.77 $154.53 $158.40 $162.36 54151 Software Maintenance and Technical

Support

$24,905.16 $25,527.78 $26,165.98 $26,820.13

518210C Cloud Application Architect I $107.70 $110.39 $113.15 $115.98

518210C Cloud Application Architect II $113.14 $115.96 $118.86 $121.83

518210C Cloud Application Architect III $122.64 $125.70 $128.84 $132.06

518210C Cloud Business Analyst I $107.65 $110.34 $113.10 $115.93

518210C Cloud Business Analyst II $118.24 $121.19 $124.22 $127.33

518210C Cloud Business Analyst III $127.56 $130.75 $134.02 $137.37

518210C Cloud Business Analyst Manager I $137.50 $140.94 $144.46 $148.07

518210C Cloud Business Analyst Manager II $151.85 $155.64 $159.54 $163.52

518210C Cloud Database Administrator II $97.77 $100.22 $102.72 $105.29

518210C Cloud Database Administrator III $137.31 $140.75 $144.27 $147.87

518210C Enterprise Cloud Architect $196.15 $201.05 $206.08 $211.23

518210C Cloud ETL Developer I $103.16 $105.74 $108.38 $111.09

518210C Cloud ETL Developer II $108.46 $111.18 $113.96 $116.80

518210C Cloud ETL Developer III $127.84 $131.04 $134.32 $137.67

518210C Cloud Program Manager I $162.18 $166.23 $170.39 $174.65

518210C Cloud Program Manager II $181.60 $186.14 $190.79 $195.56

518210C Cloud Program Manager III $190.73 $195.49 $200.38 $205.39

518210C Cloud Project Manager I $122.64 $125.70 $128.84 $132.06

518210C Cloud Project Manager II $141.86 $145.41 $149.04 $152.77

518210C Cloud Quality Assurance Specialist I $97.71 $100.16 $102.66 $105.23

518210C Cloud Quality Assurance Specialist II $107.88 $110.57 $113.34 $116.17

518210C Cloud Scrum Master $137.33 $140.77 $144.29 $147.89

518210C Senior Cloud Program Manager $269.20 $275.93 $282.82 $289.89

518210C Cloud SQL Developer I $103.05 $105.63 $108.27 $110.97

518210C Cloud SQL Developer II $108.25 $110.96 $113.73 $116.57

518210C Cloud SQL Developer III $127.52 $130.71 $133.98 $137.33

518210C Cloud Systems Administrator II $96.64 $99.05 $101.53 $104.07

518210C Cloud Systems Administrator III $107.94 $110.63 $113.40 $116.24

888-302-0296 47QTCA20D00EY Page 7

9/14/21

9/13/22

Hourly

Rate

9/14/22

9/13/23

Hourly

Rate

9/14/23

9/13/24

Hourly

Rate

9/14/24

9/13/25

518210C Cloud UI/UX Designer I $102.83 $105.41 $108.04 $110.74

518210C Cloud UI/UX Designer Manager $147.09 $150.77 $154.53 $158.40

888-302-0296 47QTCA20D00EY Page 8

LABOR CATEGORY DESCRIPTIONS

Labor Category Functional Responsibility Minimum

Experience

Minimum

Education

Application Architect

I

Knowledge Base: The Application Architect (I) will have a minimum of 1 year of experience. The Application Architect will plan, design, code or develop, troubleshoot, enhance, install, or implement various technology products, or enhance computer programs and applications. The Application Architect applies knowledge of software development methodologies and best practices to develop and test applications to satisfy the defined requirements. The Application Architect will document in line with code to describe object functionality, and to provide instructions that help the client better understand the nature and applications of a specific product. OWASP coding principles are followed as required for required security standards. The Application Architect may:

• Communicate with the team Business Analyst to fully understand requirements documented in a functional specification document or User Story

• Meet with ETL and SQL developers to understand current data models and data type specifications

• Communicate with client teams to fully define timelines and available support systems for the application coding environment

• Work with implementation teams for proper source code management and deployment packages

• Troubleshoot performance and tuning events as needed to support production environments

1 Bachelors

Application Architect

II

Knowledge Base: The Application Architect (II) will have a minimum of 5 years’ experience. The Application Architect will plan, design, code or develop, troubleshoot, enhance, install, or implement various technology products, or enhance computer programs and applications. The Application Architect applies knowledge of software development methodologies and best practices to develop and test applications to satisfy the defined requirements. The Application Architect will document in line with code to describe object functionality, and to provide instructions that help the client better

• Meet with ETL and SQL developers to understand current data models and data type specifications

• Communicate with client teams to fully define timelines and available support systems for the application coding environment

• Work with implementation teams for proper source code management and deployment packages

• Troubleshoot performance and tuning events as needed to support production environments

5 Bachelors

888-302-0296 47QTCA20D00EY Page 9

Experience

Minimum

Education

Application Architect

III

Knowledge Base: The Application Architect (III) will have a minimum of 7 years’ experience. The Application Architect will plan, design, code or develop, troubleshoot, enhance, install, or implement various technology products, or enhance computer programs and applications. The Application Architect applies knowledge of software development methodologies and best practices to develop and test applications to satisfy the defined requirements. The Application Architect will document in line with code to describe object functionality, and to provide instructions that help the client better

• Meet with ETL and SQL developers to understand current data models and data type specifications

• Communicate with client teams to fully define timelines and available support systems for the application coding environment

• Work with implementation teams for proper source code management and deployment packages

• Troubleshoot performance and tuning events as needed to support production environments

7 Bachelors

Business Analyst I Knowledge Base: Business Analysts (Level I) have been trained in properly documenting business requirement and to correctly translate functional specifications to user stories to be communicated to a development team.

Capabilities: Business Analyst (Level I) apply their strong analytical and technical skills to assist in implementing business solutions. Business Analysts are directed to exercise core skills on projects, or they may direct small teams. A Business Analyst (Level I) is qualified to perform tasks such as:

• Document an organization’s current business process flows

• Document and test functional components of information systems according to project specifications

• Identify and document functional requirements for information systems

• Develop project documentation, user stories, and user training materials according to program specifications

• Conduct user training sessions

• Prepare communications plans

• Produce database extracts

1 Bachelors

888-302-0296 47QTCA20D00EY Page 10

Minimum

Education

Business Analyst II Knowledge Base: Business Analysts (Level II) possess at least 3 years of experience in requirements documentation, functional specification, program management efforts or business process design.

Capabilities: Business Analyst (Level II) applies analytical and technical skills to assist in implementing business solutions. Business Analysts are directed to exercise core skills on projects, or they may direct small teams. A Business Analyst (Level II) is

• Document, design, and test functional components of information systems according to project specifications

• Identify and document functional requirements and user stories for information systems

• Develop project documentation, user stories, and user training materials according to program specifications

• Conduct user training sessions

• Prepare communications plans and user stories

• Produce database extracts and reports to support project deliverables and milestone reporting

• Provide SME support to software development teams

• Perform program management support tasks, such as status reporting and work plan maintenance

3 Bachelors

Business Analyst III Knowledge Base: Business Analysts (Level III) possess more than 5 years of experience in requirements documentation, functional specification, program management efforts or

Capabilities: Business Analyst (Level III) applies analytical and technical skills to assist in implementing business solutions. Business Analysts are directed to exercise core skills on projects, or they may direct small teams. A Business Analyst (Level III) is project specifications

• Identify and document functional requirements and user stories for information systems

• Develop project documentation, user stories, and user training materials according to program specifications

• Conduct user training sessions

• Prepare communications plans and user stories

• Produce database extracts and reports to support project deliverables and milestone reporting

• Provide SME support to software development teams

• Perform program management support tasks, such as status reporting and work plan maintenance

888-302-0296 47QTCA20D00EY Page 11

Minimum

Education

Business Analyst

Manager I

Knowledge Base: Business Analyst Manager (I) possess a minimum of 6 years of experience in information systems implementation, change management efforts or business process redesign.

Capabilities: Business Analyst Manager (I) applies their management skills and specialized functional and technical expertise to guide project and delivery teams on client solutions or to manage the day-to-day operations and deliverables of projects.

Business Analyst Managers provide subject matter expertise in industry, process, or technology areas. A Business Analyst Manager (I) is qualified to perform such tasks as:

• Design and implement new organization structures

• Assist an organization in defining its vision and strategy into core human resource and business processes

• Lead clients through optimizing and transforming business processes and process flows

• Develop and execute project budgets

• Plan and manage the work of information systems project teams

• Document, design, and test functional components of information systems according to project specifications

• Identify and document functional requirements for information systems

• Develop project documentation, user stories according to program specifications

• Prepare communications plans to executive sponsors and management

• Provide SME and business prioritization support to software development teams

6 Bachelors

Business Analyst

Manager II

Knowledge Base: Business Analyst Manager (II) possess a minimum of 7 years of

Capabilities: Business Analyst Manager (II) applies their management skills and client solutions or to manage the day-to-day operations and deliverables of projects.

Business Analyst Managers provide subject matter expertise in industry, process, or technology areas. A Business Analyst Manager (I) is qualified to perform such tasks as:

business processes

• Lead clients through optimizing and transforming business processes and process flows

• Develop and execute project budgets

• Plan and manage the work of information systems project teams

• Document, design, and test functional components of information systems according to project specifications

• Identify and document functional requirements for information systems

• Develop project documentation, user stories according to program specifications

• Provide SME and business prioritization support to software development teams

7 Bachelors

Database

Administrator II

Knowledge Base: Database Administrator II will possess a minimum of 3 years of experience. The Database Administrator II will use management tools and know-how to administer database systems used to organize and store data. The Database

Administrator II ascertains user requirements, creates databases, and tests and coordinates changes. This individual interacts with development and end-user personnel

3 Bachelors

888-302-0296 47QTCA20D00EY Page 12

Minimum

Education to determine application data access requirements, transaction rates, volume analysis, and other pertinent data required to develop and maintain integrated databases.

Database

Administrator III

Knowledge Base: Database Administrator III will possess a minimum of 6 years of experience. The Database Administrator III will use management tools and know-how to administer database systems used to organize and store data. The Database

Administrator III ascertains user requirements, creates databases, and tests and coordinates changes. This individual interacts with development and end-user personnel to determine application data access requirements, transaction rates, volume analysis, and other pertinent data required to develop and maintain integrated databases. Database

Administrator III resources may lead other team members involved in the administration of database systems.

6 Bachelors

Enterprise Architect Knowledge Base: The Enterprise architect will have a minimum of 10 years’ experience.

The Enterprise Architect works with stakeholders, both leadership and subject matter experts, to build a holistic view of the organization's strategy, processes, information, and information technology assets to keep the business and IT in alignment. The

Enterprise Architect links the business mission, strategy, and processes of an organization to its IT strategy, and documents this using multiple architectural models or views that show how the current and future needs of an organization will be met in an efficient, sustainable, agile, and adaptable manner. The Enterprise Architect may:

• Communicate with Client business units, IT personnel, Software development leads, and various systems architects and stakeholders to determine current technology stacks

• Meet with broad business units to define a holistic architecture for scalability, availability, supportability, and cost containment

• Communicate direction on timelines and architectural design principles and guidelines

• Work with implementation teams for proper deployment across broad complex environments

• Troubleshoot issues as they pertain to overall processes and workflows

10 Bachelors

ETL Developer I Knowledge Base: The Extract, Transform & Load (ETL) Developer (I) will have a minimum of 1 year of experience. The ETL Developer will be skilled in the methods and technologies used to manipulate data from one to many sources needed data modifications, and loading of data to end state locations to meet business and application requirements. The ETL Developer will be skilled and knowledgeable in industry best practices on data parsing, extraction, cleansing, splitting, and loading, using available toolsets used for ETL procedures. OWASP coding principles are followed as required for required security standards. The ETL Developer may:

• Communicate with Business Analysts to fully understand requirements documented in a functional specification document or User Story

• Meet with Developer, Database Administrator, and SQL developers to understand current data models, source and destination data storage structures, and data type specifications

• Communicate with client teams to fully define timelines and available support systems for the ETL coding environment

• Work with implementation teams for proper source code management and deployment packages

• Troubleshoot performance and tuning events as needed to support production environments

888-302-0296 47QTCA20D00EY Page 13

Minimum

Education

ETL Developer II Knowledge Base: The Extract, Transform & Load (ETL) Developer (II) will have a minimum of 5 years’ experience. The ETL Developer will be skilled in the methods and technologies used to manipulate data from one to many sources needed data modifications, and loading of data to end state locations to meet business and application requirements. The ETL Developer will be skilled and knowledgeable in industry best practices on data parsing, extraction, cleansing, splitting, and loading, using available

• Meet with Developer, Database Administrator, and SQL developers to understand current data models, source and destination data storage structures, and data type specifications

• Communicate with client teams to fully define timelines and available support systems for the ETL coding environment

• Work with implementation teams for proper source code management and deployment packages

• Troubleshoot performance and tuning events as needed to support production environments

5 Bachelors

ETL Developer III Knowledge Base: The Extract, Transform & Load (ETL) Developer (III) will have a minimum of 7 years’ experience. The ETL Developer will be skilled in the methods and technologies used to manipulate data from one to many sources needed data modifications, and loading of data to end state locations to meet business and application requirements. The ETL Developer will be skilled and knowledgeable in industry best practices on data parsing, extraction, cleansing, splitting, and loading, using available

• Meet with Developer, Database Administrator, and SQL developers to understand current data models, source and destination data storage structures, and data type specifications

• Communicate with client teams to fully define timelines and available support systems for the ETL coding environment

• Work with implementation teams for proper source code management and deployment packages

• Troubleshoot performance and tuning events as needed to support production environments

7 Bachelors

Helpdesk Specialist Knowledge Base: Help Desk Specialist has at least two years of experience.

Capabilities: Responsible for providing technical assistance and support related to computer systems, hardware, and/or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.

2 Bachelors

888-302-0296 47QTCA20D00EY Page 14

Minimum

Education

Program Manager I Knowledge Base: Program Manager (I) has at least 10 years of experience in information systems implementation, change management efforts or business process redesign.

Capabilities: Program Manager (I) applies their leadership and management skills, coupled with specialized functional and technical expertise to lead complex, large projects in delivering client solutions. Program Managers provide subject matter expertise in industry, process or technology areas. A Program Manager (I) is qualified to perform such tasks as:

business processes

• Lead clients through optimizing and transforming business processes and process flows

• Develop and execute project budgets

• Plan and manage the work of information systems project teams

• Document, design, and test functional components of information systems according to project specifications

• Identify and document functional requirements for information systems

• Develop project documentation, user stories according to program specifications

• Prepare communications plans to executive sponsors and management

• Provide SME and business prioritization support to software development teams

10 Bachelors

Program Manager II Knowledge Base: Program Manager (II) has at least 15 years of experience in information systems implementation, change management efforts or business process redesign.

Capabilities: Program Manager (II) applies their leadership and management skills, projects in delivering client solutions. Program Managers provide subject matter expertise in industry, process or technology areas. A Program Manager (I) is qualified to perform such tasks as:

business processes

• Lead clients through optimizing and transforming business processes and process flows

• Develop and execute project budgets

• Plan and manage the work of information systems project teams

• Document, design, and test functional components of information systems according to project specifications

• Identify and document functional requirements for information systems

• Develop project documentation, user stories according to program specifications

• Prepare communications plans to executive sponsors and management

• Provide SME and business prioritization support to software development teams

15 Bachelors

888-302-0296 47QTCA20D00EY Page 15

Minimum

Education

Program Manager III Knowledge Base: Program Manager (III) has at least 15 years of experience in

Capabilities: Program Manager (III) applies their leadership and management skills, projects in delivering client solutions. Program Managers provide subject matter expertise in industry, process or technology areas. A Program Manager (III) is qualified to perform such tasks as:

business processes

• Lead clients through optimizing and transforming business processes and process flows

• Develop and execute project budgets

• Plan and manage the work of information systems project teams

• Document, design, and test functional components of information systems according to project specifications

• Identify and document functional requirements for information systems

• Develop project documentation, user stories according to program specifications

• Prepare communications plans to executive sponsors and management

• Provide SME and business prioritization support to software development teams

15 Masters

Project Manager I Knowledge Base: The Project Manager (I) manages, plans and coordinates activities of projects and possess at least 4 years of experience. This individual reviews project proposals or plans to determine schedule, funding limitations, procedures for accomplishing projects, staffing requirements and allotment of available resources to various phases of projects. The Project Manager establishes work plans and coordinates staffing for each phase of project and arranges for recruitment or assignment of project personnel. The Project Manager identifies functional or cross-functional requirements and resources required for each task.

4 Bachelors

Project Manager II Knowledge Base: The Project Manager II manages, plans and coordinates activities of projects and possess at least 7 years of experience. This individual reviews project proposals or plans to determine schedule, funding limitations, procedures for accomplishing projects, staffing requirements and allotment of available resources to various phases of projects. The Project Manager establishes work plans and coordinates staffing for each phase of project and arranges for recruitment or assignment of project personnel. The Project Manager identifies functional or cross-functional requirements and resources required for each task.

7 Bachelors

Quality Assurance

Specialist I

Knowledge Base: The Quality Assurance Specialist (I) will have a minimum of 3 year of experience. The Quality Assurance Specialist I reviews and tests the reliability of new product development, application functionality, implementation of new code functionality, regression testing functionality as needed, maintain company quality standards, or reviews processes and systems on an ongoing basis to determine where improvements can be made. The Quality Assurance Specialist may:

• Perform QA functions and tests as required to maintain proper performance of applications, systems, and processes

• Create, track, maintain and design test cases appropriate to validate functionality of what's being tested

• Develop and implement quality control methodologies to ensure compliance with quality assurance standards, guidelines, and procedures

888-302-0296 47QTCA20D00EY Page 16

Minimum

Education

• Develop and define major and minor characteristics of quality including quality metrics and scoring parameters and determines requisite quality control resources for an actual task order

• Establish and maintain a process for evaluating hardware, software, and associated documentation and/or assist in the evaluation

• Conduct and/or participate in formal and informal reviews at pre-determined points throughout the development life cycle

Quality Assurance

Specialist II

Knowledge Base: The Quality Assurance Specialist (II) will have a minimum of 5 year of experience. The Quality Assurance Specialist I reviews and tests the reliability of new product development, application functionality, implementation of new code functionality, regression testing functionality as needed, maintain company quality improvements can be made. The Quality Assurance Specialist may:

• Create, track, maintain and design test cases appropriate to validate functionality of what's being tested

• Develop and implement quality control methodologies to ensure compliance with quality assurance standards, guidelines, and procedures

• Develop and define major and minor characteristics of quality including quality metrics and scoring parameters and determines requisite quality control resources for an actual task order

• Establish and maintain a process for evaluating hardware, software, and associated documentation and/or assist in the evaluation

• Conduct and/or participate in formal and informal reviews at pre-determined points throughout the development life cycle

5 Bachelors

Scrum Master Knowledge Base: The Scrum Master will possess a minimum of 6 years’ experience. The

Scrum Master will facilitate or guide a software development product owner, team, and organization on how to use Scrum concepts, values, practices, and principles.

6 Bachelors

Senior Program

Manager

Knowledge Base. Senior Program Manager possess at least 20 years of experience in redesign

Capabilities: Senior Program Managers have management authority for client engagements. In this capacity, they apply their extensive experience in planning and managing large scale, complex projects to control overall project scope, budgets and schedules for multi-project engagements. Senior Program Managers perform such duties as:

• Set and manage overall direction for client engagements

• Communicate with client executive management to ensure critical issues are addressed

• Provide expert guidance to projects in industry and functional areas

• Act as senior client liaison

• Oversee contract and financial management of one or more client engagements

20 Bachelors

888-302-0296 47QTCA20D00EY Page 17

Minimum

Education

SQL Developer I Knowledge Base: The Structured Query Language (SQL) Developer (I) will have a minimum of 1 years’ experience. The SQL Developer will have domain specific skills in developing and maintaining systems to store, organize, and access data. The SQL

Developer will use inherit database languages to manipulate data using Create, Read, Update, Delete (CRUD) principles as needed to meet business or systems requirements.

Skills in troubleshooting performance and proper data handling for concurrency and consistency will be utilized. Best practices and industry standard methodologies will be utilized for proper utilization requirements. OWASP coding principles are followed as required for required security standards. The SQL Developer may:

• Meet with ETL Developer, Database Administrator, and SQL developers to understand current data models, source and destination data storage structures, and data type specifications

• Communicate with client teams to fully define timelines and available support systems for the SQL coding environment

• Work with implementation teams for proper source code management and deployment packages

• Troubleshoot performance and tuning events as needed to support production environments

1 Bachelors

SQL Developer II Knowledge Base: The Structured Query Language (SQL) Developer (II) will have a minimum of 5 years’ experience. The SQL Developer will have domain specific skills in developing and maintaining systems to store, organize, and access data. The SQL

Developer will use inherit database languages to manipulate data using Create, Read, Update, Delete (CRUD) principles as needed to meet business or systems requirements.

Skills in troubleshooting performance and proper data handling for concurrency and consistency will be utilized. Best practices and industry standard methodologies will be

• Meet with ETL Developer, Database Administrator, and SQL developers to understand current data models, source and destination data storage structures, and data type specifications

• Communicate with client teams to fully define timelines and available support systems for the SQL coding environment

• Work with implementation teams for proper source code management and deployment packages

• Troubleshoot performance and tuning events as needed to support production environments

888-302-0296 47QTCA20D00EY Page 18

Minimum

Education

SQL Developer III Knowledge Base: The Structured Query Language (SQL) Developer (III) will have a minimum of 7 years’ experience. The SQL Developer will have domain specific skills in developing and maintaining systems to store, organize, and access data. The SQL

Developer will use inherit database languages to manipulate data using Create, Read, Update, Delete (CRUD) principles as needed to meet business or systems requirements.

Skills in troubleshooting performance and proper data handling for concurrency and consistency will be utilized. Best practices and industry standard methodologies will be

• Meet with ETL Developer, Database Administrator, and SQL developers to understand current data models, source and destination data storage structures, and data type specifications

• Communicate with client teams to fully define timelines and available support systems for the SQL coding environment

• Work with implementation teams for proper source code management and deployment packages

• Troubleshoot performance and tuning events as needed to support production environments

7 Bachelors

Systems

Administrator II

Knowledge Base: System Administrator II will possess a minimum of 3 years’ experience. System Administrator I resources will implement, maintain, patch, and manage operating systems and related software. The System Administrator I will establish and implement standards for computer operations for compatibility between hardware and software, according to specifications and parameters. This individual troubleshoots and/or resolves installed software, operating system, and networking problems. The System Administrator I schedules, performs, or monitors system backups or, when necessary, performs data recoveries. The System Administrator I will perform patching and remediation steps necessary to maintain current support OS and software releases. The Level 1 performs more routine aspects of the position and is supervised by higher levels.

3 Bachelors

Systems

Administrator III

Knowledge Base: System Administrator III will possess a minimum of 5 years’ experience. System Administrator II resources will implement, maintain, patch, and manage operating systems and related software. The System Administrator II will establish and implement standards for computer operations for compatibility between hardware and software, according to specifications and parameters. This individual troubleshoots and/or resolves installed software, operating system, and networking problems. The System Administrator I schedules, performs, or monitors system backups or, when necessary, performs data recoveries. The System Administrator I will perform patching and remediation steps necessary to maintain current support OS and software releases. The Level II performs more advanced aspects of the position and may supervise others assisting in the administration tasks.

5 Bachelors

Technical Writer Knowledge Base: The Technical Writer writes, edits, proofs, and updates material such as presentations, reports, manuals, briefs, proposals, training material, catalogs, and related technical and administrative publications detailing workflows, processes, methods and procedures, and installation, operation, and maintenance.

4 Bachelors

888-302-0296 47QTCA20D00EY Page 19

Minimum

Education

UI/UX Designer I Knowledge Base: The User Interface & User Experience (UI/UX) Designer (I) will have a minimum of 3 years of experience. The UI/UX Designer may design, plan, or execute the design and layout for Internet sites and web pages, which may include combining text with sounds, pictures, graphics, and video-clips. The UI/UX Designer may:

• Communicate or interview clients to assess their needs, discuss requirements, and clarify their goals for establishing a website or application with the proper design and interface to best facilitate the deliverable

• Meet with clients on a regular basis to evaluate and modify site as it seems appropriate and keeps them informed of project progress.

• Design custom-tailored plan for a proposed site using combination of graphic and written material, and modifies proposal as necessary until the client is satisfied.

• Design, maintain, and update information and digitized images, banners, bullets, charts, image maps, and other graphics to enhance appearance of site and keep the content and graphics current.

• Maintain site appearance by developing and enforcing content and display standards.

• Create wireframe mockups to more efficiently define workflow and application functionality to meet the client and application needs

3 Bachelors

UI/UX Designer

Manager

Knowledge Base: The User Interface & User Experience (UI/UX) Designer will have a minimum of 5 years of experience. The UI/UX Designer may design, plan, or execute the design and layout for Internet sites and web pages, which may include combining text with sounds, pictures, graphics, and video-clips. The UI/UX Designer may:

interface to best facilitate the deliverable

• Meet with clients on a regular basis to evaluate and modify site as it seems appropriate and keeps them informed of project progress.

• Design custom-tailored plan for a proposed site using combination of graphic and written material, and modifies proposal as necessary until the client is satisfied.

• Design, maintain, and update information and digitized images, banners, bullets, charts, image maps, and other graphics to enhance appearance of site and keep the content and graphics current.

• Maintain site appearance by developing and enforcing content and display standards.

• Create wireframe mockups to more efficiently define workflow and application functionality to meet the client and application needs

5 Bachelors

Cloud Application

Architect I

Knowledge Base: The Cloud Application Architect (I) will have a minimum of 1 year of experience. The Cloud Application Architect I will plan, design, code or develop, troubleshoot, enhance, install, or implement various technology products, or enhance computer programs and applications. The Cloud Application Architect I applies knowledge of software development methodologies and best practices to develop and test applications to satisfy the defined requirements. The Cloud Application Architect I will document in line with code to describe object functionality, and to provide instructions that help the client better understand the nature and applications of a specific product. OWASP coding principles are followed as required for required security standards. The Cloud Application Architect I may:

• Communicate with the team Cloud Business Analyst to fully understand requirements

• Meet with Cloud ETL and Cloud SQL developers to understand current data models and data type specifications

888-302-0296 47QTCA20D00EY Page 20

Minimum

Education

• Communicate with client teams to fully define timelines and available support systems for the application coding environment

• Work with implementation teams for proper source code management and deployment packages

• Troubleshoot performance and tuning events as needed to support production environments

Cloud Application

Architect II

Knowledge Base: The Cloud Application Architect (II) will have a minimum of 5 years’ experience. The Cloud Application Architect II will plan, design, code or develop, troubleshoot, enhance, install, or implement various technology products, or enhance computer programs and applications. The Cloud Application Architect II applies knowledge of software development methodologies and best practices to develop and test applications to satisfy the defined requirements. The Cloud Application Architect II will document in line with code to describe object functionality, and to provide instructions that help the client better understand the nature and applications of a specific product. OWASP coding principles are followed as required for required security standards. The Cloud Application Architect II may:

• Communicate with the team Cloud Business Analyst to fully understand requirements

• Meet with Cloud ETL and Cloud SQL developers to understand current data models and data type specifications

• Communicate with client teams to fully define timelines and available support systems for the application coding environment

• Work with implementation teams for proper source code management and deployment packages

• Troubleshoot performance and tuning events as needed to support production environments

5 Bachelors

Cloud Application

Architect III

Knowledge Base: The Cloud Application Architect (III) will have a minimum of 7 years’ experience. The Cloud Application Architect III will plan, design, code or develop, troubleshoot, enhance, install, or implement various technology products, or enhance computer programs and applications. The Cloud Application Architect applies knowledge of software development methodologies and best practices to develop and test applications to satisfy the defined requirements. The Cloud Application Architect III will document in line with code to describe object functionality, and to provide instructions that help the client better understand the nature and applications of a specific product. OWASP coding principles are followed as required for required security standards. The Cloud Application Architect III may:

• Communicate with the team Cloud Business Analyst to fully understand requirements documented in a functional specification document or User Story

• Meet with Cloud ETL and Cloud SQL developers to understand current data models and data type specifications

• Communicate with client teams to fully define timelines and available support systems for the application coding environment

888-302-0296 47QTCA20D00EY Page 21

Minimum

Education

• Work with implementation teams for proper source code management and deployment packages

• Troubleshoot performance and tuning events as needed to support production environments

Cloud Business

Analyst I

Knowledge Base: Cloud Business Analysts (I) have been trained in properly documenting business requirement and to correctly translate functional specifications to user stories to be communicated to a development team.

Capabilities: Cloud Business Analyst I apply their strong analytical and technical skills to assist in implementing business solutions. Cloud Business Analysts are directed to exercise core skills on projects, or they may direct small teams. A Cloud Business

Analyst I is qualified to perform tasks such as:

• Document and test functional components of information systems according to project specifications

• Identify and document functional requirements for information systems

• Develop project documentation, user stories, and user training materials according to program specifications

• Conduct user training sessions

• Prepare communications plans

• Produce database extracts

1 Bachelors

Cloud Business

Analyst II

Knowledge Base: Cloud Business Analysts (II) possess at least 3 years of experience in requirements documentation, functional specification, program management efforts or

Capabilities: Cloud Business Analyst II applies analytical and technical skills to assist in implementing business solutions. Cloud Business Analysts are directed to exercise core skills on projects, or they may direct small teams. A Cloud Business Analyst II is project specifications

• Identify and document functional requirements and user stories for information systems

• Develop project documentation, user stories, and user training materials according to program specifications

• Conduct user training sessions

• Prepare communications plans and user stories

• Produce database extracts and reports to support project deliverables and milestone reporting

• Provide SME support to software development teams

• Perform program management support tasks, such as status reporting and work plan maintenance

3 Bachelors

Cloud Business

Analyst III

Knowledge Base: Cloud Business Analysts (III) possess more than 5 years of experience in requirements documentation, functional specification, program management efforts or

Capabilities: Cloud Business Analyst III applies analytical and technical skills to assist

888-302-0296 47QTCA20D00EY Page 22

Minimum

Education in implementing business solutions. Cloud Business Analysts are directed to exercise core skills on projects, or they may direct small teams. A Cloud Business Analyst III is project specifications

• Identify and document functional requirements and user stories for information systems

• Develop project documentation, user stories, and user training materials according to program specifications

• Conduct user training sessions

• Prepare communications plans and user stories

• Produce database extracts and reports to support project deliverables and milestone reporting

• Provide SME support to software development teams

• Perform program management support tasks, such as status reporting and work plan maintenance

Cloud Business

Analyst Manager I

Knowledge Base: Cloud Business Analyst Manager (I) possess a minimum of 6 years of

Capabilities: Cloud Business Analyst Manager I applies their management skills and client solutions or to manage the day-to-day operations and deliverables of projects.

Cloud Business Analyst Managers provide subject matter expertise in industry, process, or technology areas. A Cloud Business Analyst Manager I is qualified to perform such tasks as:

business processes

• Lead clients through optimizing and transforming business processes and process flows

• Develop and execute project budgets

• Plan and manage the work of information systems project teams

• Document, design, and test functional components of information systems according to project…