MAS - Cybermedia Technologies, LLC - 47QTCA20D00CN

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

Schedule for - Multiple Award Schedule Federal Supply Group: Professional Services Class:

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov Contract Number: 47QTCA20D00CN Contract Period: July 20, 2020 – July 19, 2025 Contractor:

Cybermedia Technologies, Inc.

1900 Campus Commons Drive Suite 100

Reston, VA 20191-1535 Business Size:

Small Business

Telephone:

703-766-5774 Fax:

703-766-6501 Web Site:

www.ctec-corp.com

E-mail:

kramesh@ctec-corp.com Contract Administration:

Kay Ramesh, President

CUSTOMER INFORMATION:

1a.

Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

1b.

Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

1c.

If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See page 3 2.

Maximum Order: SINs 518210C, 54151S, 54151ECOM,54151HACS, 54151HEAL:$500,000.00

SINs 541611, 541219, 611430, 611710: $1,000,000.00

SIN OLM: $250,000.00

3.

Minimum Order: $100.00 4.

Geographic Coverage (delivery Area): Domestic Only 5.

Point(s) of production (city, county, and state or foreign country): Same as company address 6.

Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7.

Quantity discounts: SINs 54151S, 518210C: 1% for orders greater than $1M; 2% for orders greater than $2M

SIN 54151HACS: 2% for orders greater than $1M 8.

Prompt payment terms: SIN 54151HACS: 1% discount for Net 15 payments; Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions."

9.

Foreign items (list items by country of origin): None

10a.

Time of Delivery (Contractor insert number of days): Specified on the Task Order 10b.

Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Contact Contractor 10c.

Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Contact Contractor 10d.

Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery: Contact Contractor 11.

F.O.B. Points(s): Destination 12a.

Ordering Address(es): Same as Contractor 12b.

Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13.

Payment address(es): Same as company address 14.

Warranty provision.: Contractor’s standard commercial warranty.

15.

Export Packing Charges (if applicable): N/A 16.

Terms and conditions of rental, maintenance, and repair (if applicable): N/A 17.

Terms and conditions of installation (if applicable): N/A 18a.

Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A 18b.

Terms and conditions for any other services (if applicable): None 19.

List of service and distribution points (if applicable): N/A

20.

List of participating dealers (if applicable): N/A

21.

Preventive maintenance (if applicable): N/A 22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): [Identify as applicable] N/A 22b.

If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contactor’s website or other location.) The EIT standards can be found at: www.Section508.gov/. N/A 23.

Unique Entity Identifier (UEI) number: MXTJKYDAEDQ9

24. Notification regarding registration in System for Award Management (SAM) database: Contractor registered and active in SAM.gov GSA Pricing w/IFF for SIN 54151S

Labor Category Descriptions for SIN 541511S

1.

5001 Series CRM Developer

SUMMARY DESCRIPTION

Support CRM Application. Develop and modify Oracle Forms and Reports. Write PL/SQL code to support major conversion effort. Provides technical support in the design, installation, implementation, operation and maintenance of Oracle 7/8 RDBMS and UNIX servers. Prepares technical approach recommendations. Evaluates and recommends hardware/software enhancements as appropriate. Configures Oracle database and UNIX parameters. Troubleshoots configuration and database server integration problems. Develops technical and feasibility analyses. Monitors system and database processes. Designs and enhances the system and database environment on various servers. Optimizes system and database performance. Provides technical training for hardware and software systems directly related to the database. Provides operational support. Must work independently.

Minimum Qualifications:

Five years of progressive systems analysis, design and programming experience. Three years serving as a technical resource or developer for large development projects encompassing all phases of the systems development life. Three years of experience in performing complex analysis, design, development, testing and implementation of web-based computer systems utilizing products/languages such as HTML, XML, ASP, JSP, application servers, and component-based architectures. Six months experience with Oracle eBusiness Suite 11i products. Desired Qualifications: Experience with Oracle CRM. Strong troubleshooting and written communications skills. Government/Federal Experience.

2.

5002 Series Database Administrator

SUMMARY DESCRIPTION

Leads and plans complex database design, development, implementation, administration, tuning, and backup and recovery for assigned project. Must have working knowledge of more than one relational database systems, such as Oracle and DB2. Works with system architects and system administrators on design, development and support issues. Ensures change management and defined database standards and procedures are followed. Mentors other DBA/Developers on the team. May work directly with customer representative to obtain and refine functional requirements.

PRIMARY DUTIES AND RESPONSIBILITIES

· Assists with Database development related tasks. Supports and assists software presentation/ middle tier developers with their development needs.

· To the best of his/her knowledge, make sound design decisions about what should the tables, indexes, tablespaces, databases look like to support complex application needs Mentors DBA(s) and Associate DBA(s).

· Responsible for coming up with solutions and planning for loading data, interfacing with other systems, tuning memory structures, storage parameters, and physical database tuning. Responsible for taking requirements from customer/project manager(s) and writing complex to very complex PL/SQL procedures, triggers, and packages.

· Knowledge of NT/UNIX/Mainframe and understanding of C/Pro*C is a plus.

· Responsible for coordinating developer and DBA resources needed to quickly resolve operational problems.

QUALIFICATIONS

Requires a BA/BS and a minimum of 5 years’ experience in database design, development, and maintenance. Proficiency required in one of the latest three releases of the Oracle RDBM server, SqlPlus, Oracle Designer, Oracle Enterprise Manager, SQL Loader, Import/Export utilities, Oracle Networking (SqlNet, or Net8). Deep understanding of RDBMS low-level processes is a must. Is able to work alone or in a team environment and

should possess good oral and written communication skills. Be able to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues.

3.

5003 Series Database Analyst

SUMMARY DESCRIPTION

Works directly with senior team members, Software Engineers, and Team/Technical Leads to provide database design, development, administration and software application implementation support. Responsible for database design, development, tuning, ETL, and back-up and recovery. Requires strong understanding of database coding and DBA tools. Should be able to write 500 to 3000 lines of database Code. Should be able to maintain and administer databases, using tools provided by the database vendor. Job duties include requirements gathering, design and maintenance documentation, following CM processes and working with other Team members. This individual will install and upgrade Oracle; create and maintain development, test, and production databases; create users, tables, tablespaces, triggers, and stored procedures; develop SQL, PL/SQL, and Unix shell scripts to automate DB tasks; duplicate existing databases; perform exports and imports; troubleshoot problems; implement cold and hot backup and recovery procedures; tune for performance; estimate space needed for new or expanded databases. Must have basic knowledge of UNIX and NT administration commands and tools. Ensures change management and defined database standards and procedures are followed. May work directly with customer representative to obtain and refine functional requirements. Satisfies requirements to completion date, and performs unit and integration tests for products developed. Must have good communication and team oriented skills. May work independently on specific projects.

PRIMARY DUTIES AND RESPONSIBILITIES

· Assist the Manager, Team Lead and/or the Project Manager with Database development and administration related tasks. Supports and assists software presentation/middle tier developers with their development needs and is a liaison between multiple functional and system administrative personnel.

· To the best of his/her knowledge, makes sound design decisions about what should the tables, indexes, tablespaces, databases look like to support the application needs and ask "why this way?" questions from the developers about their design suggestions before doing the development work. Is responsible for the documenting database requirements and design and working closely with the Technical Lead on design and development issues.

· Works with Senior Developers/DBA Analysts to come up with solutions for loading data, interfacing with other systems, tuning memory structures, storage parameters, and physical database tuning. Responsible for taking requirements from customer/project manager(s) and writing complex PL/SQL procedures, triggers, and packages. Responsible for making sure that CM processes and database standards are followed to achieve quality results.

· Performs design/code reviews to make sure that the design/code adheres to customers standards and meets industry’s best practices.

· As part of a job function, may be asked to be responsible for all CM and QA activities related to database software releases.

· May be asked to perform UNIX and NT administration, when applicable.

· Responsible for coordinating developer and DBA resources needed to quickly resolve operational problems.

QUALIFICATIONS

Requires BA/BS or equivalent and a minimum of 2 to 4 years’ experience in database design, development, maintenance and administration. Proficiency required in one of the latest three releases of the Oracle RDBM server, SQLPlus, Oracle Designer, Oracle Enterprise Manager, SQL Loader, Import/Export utilities, Oracle Networking (SQLNet, or Net8). Is able to work alone or in a team environment and should possess good oral and written communication skills. Be able to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues. Knowledge of NT/UNIX is a must and understanding of Java, C/Pro*C is a plus.

4.

5004 Series Network Administrator

SUMMARY DESCRIPTION

Network engineer to provide support to corporate LAN, with responsibility for engineering support and problem resolution. Environment is Windows NT/2000 with multiple servers and workstations on a LAN/WAN.

PRIMARY DUTIES AND RESPONSIBILITIES

· Provides network technical support for corporate LAN and troubleshoots network problems.

· Installs and maintains PC hardware and software to allow LAN users to access the network.

· Coordinates network vendor support activities.

· Creates and maintains accurate network documentation and disaster recovery plan.

· Monitors network performance and security. Designs or changes network configuration to better network performance.

· Provides support for application programmers and other LAN users.

· Researches new technologies that may increase corporate productivity or provides better service to the company as a whole.

· Takes a proactive approach to resolving network hardware and software problems quickly and efficiently with minimal impact to end-users in the office.

· Installs, configures and integrates new or upgraded software to existing network and/or desktop using SMS.

· Utilizing accepted information technology practices, configures, tests, and implements functional improvements to the network.

· Develops and keeps network and other network-related documentation current, accurate and available for use by other Information Technology personnel.

QUALIFICATIONS

Bachelor's Degree in MIS, CIS, Computer Science, or a computer related field. Five (5) years of experience administering MS Windows 98/NT/2000/XP.

SPECIFIC SKILLS

· Strong interpersonal and communication skills

· Network administration experience (routers, switches, etc.)

· Microsoft Windows 2000, NT, XP networking and server administration

· Active Directory experience is required.

· DHCP, MS Exchange, MS Active Directory

· Veritas backup software

· MCSE 2000 Certification is preferred

· Remote support and VPN skills

· Extensive knowledge and experience with Dell Servers, Desktops and Laptops

· Firewall Administration is required. Experience with Sonic Wall is preferred

· Web Administration for: MS Internet Information Server 5.0 (IIS), MS SQL Server 2000, Oracle 8.1.6, and Cold Fusion Server.

· Experience writing VBScripts for central distribution is a plus

5.

5005 Series Principal Developer

SUMMARY DESCRIPTION

Designs, develops, implements, and maintains complex to very complex database systems. Has a high degree of expertise in requirements analysis, program and system design, and database design, programming techniques, data/access/retrieval coding, performance engineering, replication, clustering, and problem solving abilities. Must have working knowledge of more than one relational database system, such as Oracle, DB2, Sybase, Informix, and Access. Works with Team Leads, database team members, software engineers, system administrators and technical architects on design, development and support issues. Coaches and mentors other database team members on functional and technical understanding and design and administration strategy. This individual will install and upgrade Oracle; create and maintain development, test, and production databases; create users, tables,

tablespaces, triggers, and stored procedures; develop SQL, PL/SQL, and Unix shell scripts to automate DB tasks; duplicate existing databases; perform exports and imports; troubleshoot problems; implement cold and hot backup and recovery procedures; tune for performance; estimate space needed for new or expanded databases.

Ensures change management and defined database standards and procedures are followed and requirements and design is documented. May work directly with customer representative to obtain and refine functional requirements. Satisfies requirements to completion date, and performs unit and integration tests for products developed. Prepares detailed requirements, design, and test case documentation with minimal, if any, input needed from the Developer/DBA Analyst Team Lead or Manager, Development/Database Engineering. Must have good communication and team oriented skills. May work independently on specific projects.

PRIMARY DUTIES AND RESPONSIBILITIES

· Assists the Developer/DBA Analyst Team Lead or Manager, Development/Database Engineering /team members with design, development, and administration related tasks.

· Responsible for providing full support and coaching and mentoring development team members.

· Responsible for gathering requirements, working closely with the project team members, team leads and customer and creating detailed design and requirements documents with logic to help team members understand the requirements and design.

· Briefs customer, Team/Tech Lead and/or Manager, Development/Database Engineering and team members on the proposed design.

· Responsible for guiding the team members on the coding, design, tuning and administration issues.

· Responsible for providing estimates for the database growth and suggesting hardware needs for the database.

· Performs design/code reviews to make sure that the design/code adheres to customers standards and meets industry’s best practices.

· Responsible for coordinating developer and DBA resources needed to quickly resolve operational problems.

· As part of a job function, may be asked to be responsible for all CM and QA activities related to database software releases.

· May be asked to perform UNIX and NT administration, when applicable.

· Responsible for following the CMM processes, procedures and database standards to achieve quality assurance. Responsible for creating design and test documents, sizing tasks and completing tasks on- time.

QUALIFICATIONS

Requires BA/BS or equivalent and a minimum of 4 to 6 years’ experience in database design, development, maintenance and administration. Proficiency required in latest 3 releases of Oracle RDBM server, SQLPlus, Oracle Designer, Oracle Enterprise Manager, SQL Loader, Import/Export utilities, Oracle Networking (SQLNet, or Net8). Deep understanding of RDBMS low-level processes is a must. Is able to work alone or in a team environment and should possess good oral and written communication skills. Be able to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues.

Knowledge of NT/UNIX and/or Mainframe is a must and understanding of JAVA/C/Pro*C is a plus.

6.

5006 Series Project Support Specialist

SUMMARY DESCRIPTION

Responsible for coordinating document management, change management, and project planning, tracking and reporting. Performs administration of Microsoft Project Schedule and other tools for change and configuration management. Generates project status and progress reports, coordinates change control process and develops project-specific documentation.

PRIMARY DUTIES AND RESPONSIBILITIES

· Develops and maintains library system for storage, retrieval and tracking of project deliverables and other work products, including all project documentation.

· Develops and maintains project change management documentation, including plans, policies, procedures, manuals and reports.

· Develops detailed process flows and other diagrams using MS-Visio and other process flow tools.

· Assists program and project managers in development and maintenance of project work breakdown structure, resource schedules, and work package assignments using Microsoft Project and other project planning and tracking tools.

· Assists program and project managers with gathering and tracking software size, effort and cost estimates. Monitors work package task completion status.

· Prepares regular reports of project progress and project status.

· Responsible for project meeting management. Prepares and facilitates agenda and documents and distributes meeting minutes.

QUALIFICATIONS

Requires BA/BS and a minimum of 1-3 years related experience. Experience with project planning and control techniques including WBS development, schedule development and control, and progress reporting is required. Must have ability to facilitate discussion, organize information quickly, write and edit documents according to established guidelines, create work flow and process diagrams, and work in a fast-paced, sometimes stressful, environment.

7.

5007 Series IT Project Leader

SUMMARY DESCRIPTION

A senior technical individual who leads multiple development efforts. Has overall responsibility for design, development, implementation, and maintenance complex software systems. Guides the technical and design direction for the efforts of several Software Engineers. Work with PM/Project Manager to prepare planning, resourcing, and reporting on the efforts of their assigned team members. Has a high degree of expertise in analysis, design, programming, data/access/retrieval and problem solving abilities. Works directly with Project Manager and/or customer’s designated subject matter experts to accomplish overall project goals. May have one or more task assignments to complete at any one time.

PRIMARY DUTIES AND RESPONSIBILITIES

· Provides technical leadership in designing, modifying, developing, writing and implementing complex software programming applications. Applies standard development procedures and a detailed knowledge of the application being developed.

· Works directly with customer’s designated subject matter expert(s) and Project Manager to obtain requirements for new application development and improvements to existing applications. May make presentations to the customer on task related matters.

· Responsible for obtaining individual task estimates and resource requirements. Works with Project Manager to finalize.

· Responsible for gathering time reports used to bill and/or status reports to customer.

· Provides team leadership to document complex specifications and system architecture with minimal input from Project Manager.

· Participates in the testing process through applying fundamental unit testing concepts to programs developed.

· Produces requirement, user guide, test-case and system design documentation.

· Performs code reviews of others work to ensure company/customer defined processes, methods, and standards are being followed. Communicate changes and follow through with other developers to verify suggestions are implemented.

· Provides task leadership and mentoring to software engineering staff. Evaluate team member performance and work with Project Manager to structure rewards, training needs, or performance improvement approaches.

Minimum of 4 years’ experience in the development of increasingly complex computer software user business functionality. Demonstrate the ability to lead other team members in accomplishing customer deliverables. BS degree.

8.

5008 Series Senior Developer

SUMMARY DESCRIPTION

Leads and plans complex database design, development, implementation, administration, tuning, ETL, and backup and recovery for assigned project(s). Should be able to write up to 5000 lines of complex database code in one package. Must have working knowledge of more than one relational database system, such as Oracle, DB2, Sybase, Informix, and Access. Works with Team Leads, database team members, software engineers and system administrators on design, development and support issues. Coaches and mentors other database team members on functional and technical understanding and design and administration strategy. Job duties include requirements gathering, design and maintenance documentation, following CM processes and working with other Team members. This individual will install and upgrade Oracle; create and maintain development, test, and production databases; create users, tables, tablespaces, triggers, and stored procedures; develop SQL, PL/SQL, and Unix shell scripts to automate DB tasks; duplicate existing databases; perform exports and imports; troubleshoot problems; implement cold and hot backup and recovery procedures; tune for performance; estimate space needed for new or expanded databases. May work directly with customer representative to obtain and refine functional requirements. Satisfies requirements, meets agreed to completion date, and performs unit and integration tests for products developed. Must have good communication and team oriented skills. May work independently on specific projects.

PRIMARY DUTIES AND RESPONSIBILITIES

· Assists the Manager, DBA/Team Lead and/or the Project Manager with Database development, administration, and tuning and long-term strategy related tasks. Supports and assists software presentation/ middle tier developers with their development needs and is a liaison between different groups supporting the infrastructure.

· Responsible for gathering requirements, working closely with the project team members, team leads and customer and creating detailed design and requirements documents with logic to help team members understand the requirements and design.

· Briefs customer, Team/Tech Lead and/or Manager, Development/Database Engineering and team members on the proposed design.

· Responsible for coming up with solutions and planning for loading data, interfacing with other systems, tuning memory structures, storage parameters, and physical database tuning.

· Responsible for taking requirements from customer/project manager(s) and writing complex to very complex PL/SQL procedures, triggers, and packages.

· Responsible for making sure that the CM processes and database standards are followed to achieve quality results.

· Performs design/code reviews to make sure that the design/code adheres to customers standards and meets industry’s best practices.

· Ensures that TPRs, SCRs, and ECRs assigned to him/her are completed in a timely manner based on their priorities.

· As part of a job function, may be asked to be responsible for all CM and QA activities related to database software releases.

· May be asked to perform UNIX and NT administration, when applicable.

· Responsible for coordinating developer and DBA resources needed to quickly resolve operational problems.

Requires BA/BS or equivalent and a minimum of 3 to 5 years’ experience in database design, development, maintenance and administration. Proficiency required in one of the latest three releases of the Oracle RDBM server, SQLPlus, Oracle Designer, Oracle Enterprise Manager, SQL Loader, Import/Export utilities, Oracle Networking (SQLNet, or Net8). Deep understanding of RDBMS low-level processes is a must. Is able to work alone or in a team environment and should possess good oral and written communication skills. Be able to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues. Knowledge of NT/UNIX is a must and understanding of Java/Pro*C is a plus.

9.

5009 Series Senior Technical Writer

SUMMARY DESCRIPTION

Writes, rewrites, reviews, edits, and maintains technical material such as functional requirements, system design documents (SDD), guides, manuals, and other documentation as necessary. Coordinates efforts between the different software development groups in preparing project specific documentation. Experienced in preparing original text based on technical data provided and interviews. Provides graphic design, content organization, and layout for desktop publishing. Works under the general supervision of the Technical Writing Manager.

PRIMARY DUTIES AND RESPONSIBILITIES

· Creates document templates for all project documents.

· Develops project documentation according to standards outlined in the assigned project’s Documentation Standard Policy.

· Creates process flows and workflows defining all elements of project processes.

· Creates presentations, as requested, for the customer.

· Creates system evaluation forms and system metrics forms for the customer.

· Writes and maintains System Requirements, System Design documents, Users Manuals, Training Guides, Frequently Asked Questions (FAQs), Standards, and Guidelines for an assigned project.

· Creates online help systems using RoboHelp for Web applications.

· Creates, edits, and alters all screenshots used in project end-user and requirements documentation.

· Assigns technical writing tasks to technical writers. This includes overseeing progress and evaluating documentation quality.

· Reviews, cross checks, edits, and approves all documentation written to assigned technical writers before release.

· Trains and mentors technical writers.

· Trains customers, as necessary, on project applications.

· Performs testing, as required, on project applications.

QUALIFICATIONS

Education/Experience:

BA/BS Degree in Journalism, English, Education, Liberal Studies, Computer Science, Technical Communications, or related field.

Five (5) years of technical writing experience.

Software:

RoboHelp, MS Office Suite (intermediate to advanced), Adobe Acrobat, PhotoShop, Visio, MS FrontPage, and Familiarity working in a Windows NT environment. Some knowledge of HTML is helpful.

Required Skills:

Ability to create and implement solutions; interpret complex information; quickly internalize complex technical concepts; quickly learn new software packages; use independent and discretionary judgment; interview developers and/or engineers to successfully glean information; facilitate discussion; organize information quickly and efficiently; research and analyze new and existing concepts; write and edit copy according to established company guidelines; create work flow and process diagrams; develop usability tests and processes; research and adhere to industry standards for documentation; work in a fast-paced, sometimes stressful, environment; supervise, train, and mentor junior level writers; and assign work to junior level writers.

10.

5010 Series Sr. ADP Technical Specialist

General Experience

Experience related Relational Database Management Systems (RDBMS) and UNIX Systems Administration, including work on the hardware and software design, development, and implementation of information systems, or has integrated systems in a heterogeneous environment. Experience shall include demonstrated capability: to work independently and provide organizational skills; and excellent oral and written communication skills.

Specialized Experience

1 year of experience in RDBMS and UNIX System Administration, including but not limited to database design, conceptual analysis, hardware and software installation, configuration, implementation, maintenance, and diagnostic support associated with Oracle 7/8 and UNIX servers in a heterogeneous environment,. Experience shall include providing technical support for an Oracle and UNIX environment that consisted of client/server connections for at least 3 servers and at least 200 clients

Specific Experience

Must have demonstrated experience in providing technical support for the design, installation, customization, implementation, and ongoing support of an Oracle 7/8 and UNIX client/server environment under the following operating systems: SUN Solaris UNIX, IBM AIX UNIX, and Windows NT in a heterogeneous environment.

Duties

· Support various development efforts as in house subject matter expert on Oracle Application Server for clients Infrastructure Engineering group.

· Design of Oracle Application Server Infrastructure on Sun Solaris web servers.

· Author system standards, technical guidelines and operational documentation.

· Ensure adherence to departmental processing standards.

· Assist in designing and maintaining software applications within the enterprise by authoring proof of concept functionality, authoring prototype applications, and assisting in critical support issues

· Review technical design documentation as required by each project.

· Organize, facilitate and lead technology focused discussions

Additional Skills/Experience Required:

· In-depth knowledge of Oracle Application Server Architecture (9iAS/10G). Knowledge of N-Tier architecture, web infrastructure, and web security.

· Prior experience in the design and deployment of a Sun Solaris web server farm/cluster supporting J2EE based applications.

· Proven record in deploying and maintaining Oracle Application Server and J2EE solutions. Must have experience in both business and presentation tiers.

· Possess excellent interpersonal skills (both written and verbal) and strong leadership qualities.

· Excellent system and application tuning skills.

Additional Skills/Experience Desired:

· Prior Unix system administration.

· Familiarity with working in a large, complex database environment

· Strong knowledge in Oracle Business Components for Java (BC4J) and JDeveloper

· Experience with Oracle Portal, Web Services, Business Intelligence and Identity Management.

· Oracle Enterprise Manager (OEM)

· Plumtree Products (Portal, Collaboration and Content servers)

· Working knowledge of Oracle eBusiness Suite 11i.

Education/Experience:

· A high school diploma, or equivalent, is required for all positions. Directly related, progressively more responsive, computer systems experience may be substituted for undergraduate and graduate degrees at the rate of nine months of experience for one academic year of study. A programming certificate from a technical or vocational school is equivalent to two years of undergraduate study or an AA/AS degree at an accredited college or university for 18 months of experience.”

11.

5011 Series Sr. Consulting Specialist

General Experience

General ADP experience, including experience providing technical support for Relational Database Management Systems (RDBMS) and related software. Experience shall include demonstrated capability: to work independently and provide technical leadership to more junior staff; and good oral and written communication skills. Experience shall demonstrate progressively more technically complex responsibilities during the candidate’s professional career.

Specialized Experience

Two years’ experience in RDBMS, including but not limited to database design, conceptual analysis, software installation, configuration, implementation maintenance, and diagnostic support associated with Oracle 7/8.

Experience shall demonstrate progressively more technically complex responsibilities during the 2+ years. Experience shall demonstrate that Oracle 7/8 technical design, development and support as primary duties and responsibilities for 1 year. Experience shall include providing technical support for an Oracle environment that consisted of client/server connections for at least 3 servers and at least 200 clients.

Specific Experience

Must have demonstrated experience in providing technical support for the design, installation, customization, implementation and ongoing support of an Oracle 7/8 client/server environment under the following operating systems: UNIX and Windows NT. Must have configured and supported SQL*NET V1 and V2.

Duties

· Support various development efforts as in house subject matter expert on Oracle Application Server for clients Infrastructure Engineering group. Design of Oracle Application Server Infrastructure on Sun Solaris web servers. Author system standards, technical guidelines and operational documentation. Ensure adherence to departmental processing standards. Assist in designing and maintaining software applications within the enterprise by authoring proof of concept functionality, authoring prototype applications, and assisting in critical support issues. Review technical design documentation as required by each project.

· Organize, facilitate and lead technology focused discussions

Additional Skills/Experience Required:

· In-depth knowledge of Oracle Application Server Architecture (9iAS/10G).

· Knowledge of N-Tier architecture, web infrastructure, and web security.

· Prior experience in the design and deployment of a Sun Solaris web server farm/cluster supporting J2EE based applications.

· Proven record in deploying and maintaining Oracle Application Server and J2EE solutions. Must have experience in both business and presentation tiers. Possess excellent interpersonal skills (both written and verbal) and strong leadership qualities.

· Excellent system and application tuning skills.

Additional Skills/Experience Desired:

· Prior Unix system administration.

· Familiarity with working in a large, complex database environment

· Strong knowledge in Oracle Business Components for Java (BC4J) and JDeveloper

· Experience with Oracle Portal, Web Services, Business Intelligence and Identity Management.

· Oracle Enterprise Manager (OEM)

· Plumtree Products (Portal, Collaboration and Content servers)

· Working knowledge of Oracle eBusiness Suite 11i.

Education/Experience:

· Minimum 7 years’ experience. A high school diploma, or equivalent, is required for all positions. Directly related college-level study may be substituted for experience at the rate of one academic year of study for nine months of experience, up to a maximum of four years of study. Directly related, progressively more responsive, computer systems experience may be substituted for undergraduate and graduate degrees at the rate of nine months of experience for one academic year of study. A programming certificate from a technical or vocational school is equivalent to two years of undergraduate study or an AA/AS degree at an accredited college or university for 18 months of experience.”

12.

5012 Series Sr. Principal Consulting Specialist

Basic Duties:

Analyze, design and configure workflow components for Oracle Applications 11i implementation. Provide development in support for enhancement so clients Account receivables system. Configure process flows, interfaces. Develop gap analysis. Provides direction and mentorship to junior team members.

Required Skills:

7 years IT experience, with at least 3 years using Oracle Workflow within Oracle Applications/E-Business Suite 11i. Proven expertise in developing complex PL/SQL programs, interfaces and data conversions. Extremely strong skills in Oracle Workflow in an 11i environment. Team player with the ability to analyze and solve complex problems.

Desired Skills:

Prior experience supervising a team a developers. Excellent written and verbal communication skills. Understanding of Oracle Technologies (Discoverer, Forms, Reports, Portal, RDBMS).

Required levels of education are stated in the “Education” section of each job description. A high school diploma, or equivalent, is required for all positions. Directly related college-level study may be substituted for experience at the rate of one academic year of study for nine months of experience, up to a maximum of four years of study. Directly related, progressively more responsive, computer systems experience may be substituted for undergraduate and graduate degrees at the rate of nine months of experience for one academic year of study. A programming certificate from a technical or vocational school is equivalent to two years of undergraduate study or an AA/AS degree at an accredited college or university for 18 months of experience.”

13.

5013 Series Systems Administrator (Unix)

SUMMARY DESCRIPTION

Install, configure and maintain operating system software, applications, application development environments and utilities.

Responsible for server hardware installation, maintenance, problem resolution, failure recovery, performance tuning, configuration and optimization issues. Perform systems backups and system restores (Veritas NetBackup). Work off hours when needed and support a 24x7 on-call rotation.

Write and maintain scripts (shell, Korn, Perl or Python). Experience with Oracle RDBMS, Oracle Application Server and Oracle 11i is a plus.

Minimum Qualifications:

· More than 2 years’ experience as UNIX system administrator, Solaris Preferred.

· Configuration, implementation and support of Veritas NetBackup, Veritas Volume Manager and a solid understanding of RAID are required. Must have strong troubleshooting abilities, with experience resolving hardware, operating system, and software issues. Must be able to write and maintain scripts (shell, Korn, Perl or Python). Configuration, implementation and support of Veritas Volume Manager and a solid understanding of RAID are required. Experience shall include providing technical support for a UNIX environment that consisted of client/server connections for at least 3 servers and at least 200 clients.

Desired Qualifications:

· Understanding of SAN technology and storage management.

· Self-motivated, does not require daily management in order to get assignments completed.

· Experience in building, configuring and upgrading Sun volume class servers

Education/Experience:

· B.S. Degree in Computer Science or Computer Systems Engineering

· Minimum 5 years’ experience

14.

5014 Series Systems Engineer

SUMMARY DESCRIPTION

Provides overall technical direction for large-scale or multiple application development programs. Has significant responsibility for system hardware, software and network architecture designs. Works directly with the Integration/Program manager and customer’s designated project leader(s) to accomplish overall project goals. In addition to guiding the technical and design direction for the efforts of a team of Software Engineers, is responsible for planning, resourcing, and reporting on the efforts of team members. Has past expertise in analysis,

design, programming, data/access/retrieval and problem solving abilities. Is responsible for quality assurance, oversight of team member’s products and enforcement of Software Development Plan and procedures.

PRIMARY DUTIES AND RESPONSIBILITIES

· Assists in setting up the technological direction for large scale project(s). Is responsible for providing Enterprise solutions as Systems Architect and being able to provide high level as well as low level technical leadership.

· Responsible for setting certain design policies for individual projects and responsible for providing estimates for the program growth and suggesting hardware needs for the program. Responsible for dealing with the Security issues for the Enterprise

· Responsible for scheduling, prioritizing and estimating efforts and budgeting the Engineering hours.

· Responsible for career planning and mentoring and helping the team members achieve their professional goals.

· Responsible for filling in for DBA/Developers and Systems Administrators on the design, development, and maintenance efforts.

· Responsible for setting up standards, processes, and procedures related to DB management that accomplish and maintain SEI/CMM level 2/3 ratings.

· Responsible for Infrastructure planning, logistics and deployment.

· Responsible for working directly with customer project leader(s) and assisting them with technical support and leadership.

· Responsible for looking for new technology solutions for projects. Responsible for coordinating developer and DBA/Systems Administrator resources needed to quickly resolve operational/functional problems.

QUALIFICATIONS

Requires a BA/BS and a minimum of 5 years’ experience in application design, development, maintenance, and management leadership skills. Deep understanding of new emerging technologies, the bigger picture for the Enterprise, networking and Security issues, RDBMS and Operating System low level processes is a must. Is able to work alone or in a team environment and should possess good oral and written communication skills. Be able to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues.

15.

5015 Series Web Developer

Designs, develops, and implements software packages for web sites. Troubleshoots, debugs and implements software code. May require a bachelor's degree in a related area and at least 2 years of experience in the field or in a related area. Has knowledge of standard concepts, practices, and procedures within a particular field (i.e., SQL, C++, HTML, CGI and JavaScript). Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude required.

Education/Experience:

· B.S. Degree in Computer Science or Computer Systems Engineering

· Minimum 5 years’ experience

16.

5016 Series WebCEO Software Consultant

SUMMARY DESCRIPTION

Ultimately responsible for planning, budgeting, resourcing, and reporting on the status of business functionality development. Works directly with senior management and customer’s designated project leader(s) to accomplish overall project goals. In addition to guiding the technical and design direction for efforts of Team Leaders, Technical Team Leaders, and Software Engineers, is responsible for planning, resourcing, and reporting on the efforts of their team members. Has past expertise in analysis, design, programming, data/access/retrieval and problem solving abilities. Has a high degree of expertise in planning, estimating, communicating, and people management skills. Responsible for quality assurance oversight of team member’s products and enforcement of Software Development Plan procedures. Has multiple task assignments to complete at any one time.

PRIMARY DUTIES AND RESPONSIBILITIES

· Capable of providing overall technical leadership and project of complex software programming applications. Applies standard development procedures and a detailed knowledge of the application being developed.

· Works directly with customer’s designated project leader(s) to obtain requirements for new application development and improvements to existing applications. Responsible for making presentations to the customer on program related matters.

· Provides leadership and mentoring to Project Managers. Responsible for employee career planning, performance evaluation, and salary review.

· Define staff requirements and is responsible for the actual hiring decision.

· Responsible for reviewing and approving input to time tracking system.

· Prepares, schedules, budgets, and negotiates new tasking with customer representatives.

QUALIFICATIONS

Minimum of 7 - 8 years of experience in the development of increasingly complex computer software to meet complex business functionality. BS degree.

17.

5017 Series WebCEO Senior Consultant

SUMMARY DESCRIPTION

Designs, develops, implements, and maintains complex software systems.