MAS - M5 Tech, LLC - 47QTCA20D00CJ

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GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! ®, a menu- driven database system. The

INTERNET address GSA Advantage! ® is: GSAAdvantage.gov

Schedule Title: MULTIPLE AWARD SCHEDULE (MAS)

Other Information Technology Services, Not Elsewhere Classified

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov

Contract period: 07/16/2020 to 07/15/2025

Current through Mass Mod A826, effective January 14, 2021

Contract #: 47QTCA20D00CJ

M5 Tech, LLC 166 Fort Evans Rd.

NE, Suite A

Leesburg, VA 20176

703-404 4423 https://m5tech.com

Contract administration source: TS MALLICK, tsmallick@M5Tech.com

Business size. Small Business, Women-Owned Small Business and Hub-Zone Certified.

(i) CUSTOMER INFORMATION:

1a. Special Item No 54151S Information Technology Professional

Services Special Item No OLM - Order-Level Materials.

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract.

SIN 54151S – Graphic Designer, $83.30.

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OLM - OLMs are not defined, priced, or awarded at the FSS contract level. They are unknown before a task or delivery order is placed against the FSS contract or FSS BPA. OLMs are only authorized for inclusion at the order level under a Time-and-Materials (T&M) or Labor-Hour (LH) Contract Line Item Number (CLIN).

1c. A description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided – See price list.

2. Maximum order: $500,000 for SIN 54151S. The cumulative value of OLMs in an individual task or delivery order cannot exceed 33.33% of the total value of the order.

3. Minimum order: $100.00.

4. Geographic coverage (delivery area): Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.

The geographic scope is Domestic delivery.

5. Point of production: Germantown, Montgomery County, Maryland.

6. Discount from list prices or statement of net price. Prices are net prices.

7. Quantity discounts – Additional 1% discount for any single PO or Task Order issued on the same day in the amount of $500,000 or more.

8. Prompt payment terms - .5% Net 20 Days or Net 30 days from receipt of invoice or date of acceptance.

9. Foreign items – Not applicable.

10a. Time of delivery - To be negotiated with each authorized ordering activity.

10b. Expedited Delivery – To be negotiated with each authorized ordering activity.

10c. Overnight and 2-day delivery – To be negotiated with each authorized ordering activity.

10d. Urgent Requirements – To be negotiated with each authorized ordering activity

11. F.O.B. point: Destination.

12a. Ordering address:

M5 Tech, LLC

166 Fort Evans Rd. NE, Suite A

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket

Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address:

M5 Tech, LLC

166 Fort Evans Rd. NE, Suite A

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14. Warranty provision – Workmanlike manner.

15. Export packing charges – Not Applicable.

16. Terms and conditions of rental, maintenance, and repair – Not Applicable.

17. Terms and conditions of installation – Not Applicable.

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices – Not Applicable.

18b. Terms and conditions for any other services – See price list.

19. List of service and distribution points - – Not Applicable.

20. List of participating dealers – Not Applicable.

21. Preventive maintenance – Not Applicable.

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants) - – Not Applicable.

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/

Not Applicable.

23. Data Universal Number System (DUNS) number – 080497018

24. Notification regarding registration in System for Award Management (SAM) database – Yes.

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DESCRIPTION OF IT SERVICES AND PRICING

JOB TITLE

MINIMUM YEARS OF

EXPERIENCE

FUNCTIONAL DUTIES

MINIMUM EDUCATION/

CERTIFICATION LEVEL

IT Help Desk

Manager

Five years of computer support/troubleshooting experience.

Leads phone and in-person IT support to users in the areas of email, directories, standard Windows desktop applications, and applications developed under this contract or predecessors.

Serves as the advanced point of contact for troubleshooting hardware/software PC and printer problems not able to be solved by technicians. Manages the Help Desk personnel.

Bachelor's degree in a computer related field.

IT Quality Assurance

Five years

Establish and maintain a process for evaluating IT materials and associated documentation.

Determine required IT quality control. Maintain the level of quality throughout the IT project life cycle. Conduct formal and informal reviews throughout the IT development life cycle.

Responsible for supervision and direction to support staff.

Graphic Designer

Two years

Provide specialized expertise in the design and layout for client-server applications. Conduct studies, testing and evaluation of screen, prototypes for functionality, ease of use, efficiency, and accuracy.

Proficiency in Adobe Creative Suites especially Photoshop, Illustrator and After Effects with experience in digital design and animation.

Bachelor's degree in

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IT User Experience

Five years of related experience.

Responsible for conceiving and conducting IT user research, interviews and surveys, and translating information into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes.

Design overall IT functionality of product to ensure a great user experience. Oversee IT User Experience staff and provide advanced functionality of product.

IT Technical

Writer

Two years of related experience in technical writing.

Develops, writes, and edits material for customer IT deliverables and documents, including, but are not limited to, reports, manuals, proposals, instructional material, and hardware/software documentation.

Organizes IT material and completes writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.

Reviews grammar and syntax of IT deliverables prepared by engineers/analysts and provides support by assisting in rewrites.

Responsible for accuracy and look of IT documentation or technical publications.

Bachelor’s degree in English, journalism or a related field.

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IT Project

Two years of relevant experience.

Provides day-to-day management of a major IT projects, including individuals and teams across multiple locations.

Interface with various contracting officers and organization representatives.

Responsible for the organization, direction, and successful completion of all IT contract tasks on schedule and within costs.

Assigns tasks, review IT deliverables, track hours, interacts with client, make presentations, identifies IT risks, and works with program manager to mitigates them.

Bachelor’s degree in related scientific, technical, or functional discipline.

Sr. IT Program

Responsible for organizing, directing, and managing all aspects of contract IT projects, often requiring managing teams of contractor personnel at multiple locations.

Consult with customer and contractor IT personnel to formulate and review task plans and deliverables, ensuring conformance with program and project task schedules and costs and contractual obligations.

Establish and maintain IT technical and financial reports to show progress of projects to management and customers, organize and assign responsibilities to subordinates, oversee the successful completion of all assigned tasks.

Bachelor's degree in relevant field.

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Database

Management Specialist

Manage the development of database projects. Plan and budget staff and data base resources.

When necessary, reallocate resources to maximize benefits.

Prepare and deliver presentations on database management concepts.

Provide daily supervision and direction to support staff.

Extensive knowledge of relational database environment.

Database

Administrator

Three years of relevant technical

Lead creation of databases and table spaces; creating and maintaining instances and schemas; evaluating logical data models and creating physical models; developing and conducting procedures for database backups and restores;

developing and documenting standard operating procedures for all database activities;

writing, testing, implementing, and documenting stored procedures and triggers;

designing, implementing and maintaining database security procedures.

Computer Science or a related field.

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Application Developer

Three years of relevant

Analyzes functional IT applications and design specifications for functional activities.

Develops block diagrams and logic flow charts. Translates detailed design into computer software.

Tests, debugs, and refines the computer software to produce the required product. Prepares required IT documentation, including both program-level and user-level documentation.

Enhances software to reduce operating time or improve efficiency. Perform duties regarding coding, testing and debugging as assigned.

Bachelor’s degree in computer science or related

Customer IT Support

Five years of relevant experience supporting business software applications.

Leads customer support by working with team members and clients, develops solutions to IT complex problems for applications supporting the enterprise.

Understands the IT design and interaction of multiple systems that support the agency and how changes and enhancements to the IT systems will impact internal and external customers.

Perform additions and changes to network hardware and operating systems, and attached devices;

include investigation, analysis, recommendation, configuration, installation, and testing of new network hardware and software.

Bachelor’s degree in relevant

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Systems/Network

Engineer

Direct support in the day-to-day operations on network hardware and operating systems, including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems using knowledge of hardware and software installation.

Maintain network infrastructure standards including network communication protocols.

Systems/Network

Two years of relevant

Administer agency-wide servers, computers, printers, routers, switches, firewalls, and other office systems.

Ensure design of system allows all components to work properly together. Support LANs, WANs, network segments, Internet, and intranet systems.

Evaluate and modify IT system’s performance and make recommendations for future upgrades, maintain network and system security, troubleshoot problems reported by users and analyze and isolate issues, monitor networks to ensure security.

Maintain the integrity of the network, server deployment, and security.

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IT Security Engineer

Examines that the IT system and communication architectures to develop information security requirements including physical, functional, network, communications and technical design specifications to counter communication architectures to identify weaknesses to attack and/or exploitation.

Provides analysis related to the implementation of information security software products and firmware appliances to include development software, diagnostic software, intrusion detection/prevention software and appliances, vulnerability assessment software and appliances.

Security

Administer system and communication in information security requirements including physical, functional, network, communications and technical design specifications to counter threat postures.

Evaluate and modify system and communication performance to identify future upgrades and weaknesses to maintain system security. Provides analysis related to the implementation of the integrity of the network, server deployment, and security.

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IT Subject Matter Expert

Five years of specialized experience in an IT functional area of expertise.

Provides technical knowledge and skill in using specialized computer applications.

Experienced in the computer operational environment and using high-level functional systems analysis, design, integration, documentation, and implementation on complex problems which require in-depth knowledge of the subject matter.

Applies IT principles, methods and knowledge of the functional area and in the process uses advanced mathematical principles and methods to arrive at practical, innovative solutions.

relevant IT functional area.

Systems Network Architect

Five years of relevant experience.

Establish requirements using analysis of the information engineers in the development of information systems.

Design architecture to include software, hardware, and communications to support the total requirements.

Ensure systems and networks are compatible and in compliance with the standards for open architectures, the OSI and ISO reference models, and profiles of standards as they apply to the implementation and specification of information management solutions.

Ensure that the common operating environment is compliant with enterprise architecture and applicable reference models.

Evaluate problems of workflows, agency, and planning and develop appropriate corrective action.

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Services performed at the Customer Facility