MAS - Innovet Health LLC - 47QTCA20D00BU
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- Attached to
- Federal Supply Schedule 47QTCA20D00BU Federal contract IDV
- Contract number
- 47QTCA20D00BU
- Issued by
- GSA Federal Acquisition Service
About this file
This federal supply schedule contract provides information technology services and health information technology services. innoVet Health was awarded a multiple award schedule contract with the General Services Administration on June 25, 2020. The contract runs through June 24, 2025 and includes 54151S and 54151HEAL special item numbers. Labor categories span subject matter experts, software architects, analysts, engineers, and data professionals. Rates are provided for each labor category from 2020 to 2026 with annual escalations. Services include program and project management, systems design, software development, data analytics, and consulting.
Innovet Health LLC - Innovet Health, LLC - Pricelist and/or Vendor Terms and Conditions for 47QTCA20D00BU, a Federal Supply Schedule awarded to Innovet Health LLC - Innovet Health, LLC -, under Multiple Award Schedule (MAS)
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Federal Supply Service
Authorized Federal Supply Schedule Price List
On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! ®, a menu-driven database system. The INTERNET address GSA Advantage! ® is: GSAAdvantage.gov.
SPECIAL ITEM NUMBER 54151S - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES
SPECIAL ITEM NUMBER 54151HEAL – HEALTHCARE IT PROFESSIONAL SERVICES
SPECIAL ITEM NUMBER OLM – ORDER-LEVEL MATERIALS (OLMs) innoVet Health, LLC.
6530 Lakehurst Ave Dallas, TX 75230 Phone: (617) 834-5712 www.innovethealth.com Contract Number: 47QTCA20D00BU Period Covered by Contract: 6/25/2020-6/24/2025
Service Disabled Veteran Owned Small Business.
General Services Administration Federal Acquisition Service For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.
Contract period
Note 1:
All non-professional labor categories must be incidental to and used solely to support hardware, software, and/or professional services, and cannot be purchased separately.
Note 2:
Offerors and Agencies are advised that the Group 70 – Information Technology Schedule is not to be used as a means to procure services which properly fall under the Brooks Act. These services include, but are not limited to, architectural, engineering, mapping, cartographic production, remote sensing, geographic information systems, and related services. FAR 36.6 distinguishes between mapping services of an A/E nature and mapping services which are not connected nor incidental to the traditionally accepted A/E Services.
Note 3:
This solicitation is not intended to solicit for the reselling of IT Professional Services, except for the provision of implementation, maintenance, integration, or training services in direct support of a product. Under such circumstances the services must be performance by the publisher or manufacturer or one of their authorized agents.
Customer Information:
1a.
Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:
| SIN |
| Description |
| 54151S |
| IT Professional Services |
| 54151HEAL |
| Healthcare IT Professional Services |
| OLM |
| Order-Level Materials (OLMs) |
1b.
Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.
1c.
If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.
2.
Maximum Order: $500,000.00
3.
Minimum Order: $100.00 4.
Geographic Coverage (delivery Area): Domestic (50 States, DC, PR) 5.
Point(s) of production (city, county, and state or foreign country): N/A 6.
Discount from list prices or statement of net price: Government net prices (discounts already deducted).
7.
Quantity discounts: None offered 8.
Prompt payment terms: Net 30 days 9a.
Notification that Government purchase cards are accepted up to the micro-purchase threshold: Yes 9b.
Notification whether Government purchase cards are accepted or not accepted above the micro-purchase threshold: Will not accept over the micro purchase threshold 10.
Foreign items (list items by country of origin): None
11a.
Time of Delivery (Contractor insert number of days): Specified on the Task Order and shall deliver or perform services in accordance with the terms negotiated in an agency’s order.
11b.
Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Contact Contractor 11c.
Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Contact Contractor 11d.
Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery: Contact Contractor 12.
F.O.B Points(s): Destination 13a.
Ordering Address(es):
innoVet Health, LLC.
6530 Lakehurst Ave Dallas, TX 75230 Phone: (617) 834-5712 www.innovethealth.com 13b.
Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s), and a sample BPA can be found at the GSA/FSS Schedule homepage (fss.gsa.gov/schedules).
14.
Payment address(es):
innoVet Health, LLC.
6530 Lakehurst Ave Dallas, TX 75230 15.
Warranty provision.: Contractor’s standard commercial warranty.
16.
Export Packing Charges (if applicable): N/A 17.
Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level): Contact Contractor 18.
Terms and conditions of rental, maintenance, and repair (if applicable): N/A 19.
Terms and conditions of installation (if applicable): N/A
20.
Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A
20a.
Terms and conditions for any other services (if applicable): N/A
21.
List of service and distribution points (if applicable): N/A
22.
List of participating dealers (if applicable): N/A
23.
Preventive maintenance (if applicable): N/A 24a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants: N/A
24b.
If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contactor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.
25.
Data Universal Numbering System (DUNS) number: 080946618
26. Unique Entity Identifier (UEI) number. KXMMBDFHKAC6
27.
Notification regarding registration in the System for Award Management (SAM) Database: Registered
TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)
PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 54151S
1. SCOPE
a.
The prices, terms and conditions stated under Special Item Number 54151S Information Technology Professional Services apply exclusively to IT Professional Services within the scope of this Information Technology Schedule.
b.
The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.
2.
PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000) a.
Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.
b.
The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.
c.
Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.
3.
ORDER
a.
Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.
b.
All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.
4.
PERFORMANCE OF SERVICES
a.
The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.
b.
The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.
c.
The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.
d.
Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.
5.
STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)
(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-
(1) Cancel the stop-work order; or
(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.
(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-
(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and
(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.
(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.
(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.
6.
INSPECTION OF SERVICES
The Inspection of Services–Fixed Price (AUG 1996) (Deviation – May 2003) clause at FAR 52.246-4 applies to firm-fixed price orders placed under this contract. The Inspection–Time‑and‑Materials and Labor-Hour (MAY 2001) (Deviation – May 2003) clause at FAR 52.246-6 applies to time‑and‑materials and labor‑hour orders placed under this contract.
7.
RESPONSIBILITIES OF THE CONTRACTOR
The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.
8.
RESPONSIBILITIES OF THE ORDERING ACTIVITY
Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.
9.
INDEPENDENT CONTRACTOR
All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.
10.
ORGANIZATIONAL CONFLICTS OF INTEREST
a.
Definitions.
“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.
“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.
An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.
b.
To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries, and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.
11.
INVOICES
The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.
12.
PAYMENTS
For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time‑and‑materials orders, the Payments under Time‑and‑Materials and Labor‑Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time‑and‑materials orders placed under this contract. For labor‑hour orders, the Payment under Time‑and‑Materials and Labor‑Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor‑hour orders placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:
(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.
(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general, and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—
(1) The offeror;
(2) Subcontractors; and/or
(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.
13.
RESUMES
Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.
14.
INCIDENTAL SUPPORT COSTS
Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.
15.
APPROVAL OF SUBCONTRACTS
The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.
16.
DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING
a.
The Contractor shall provide a description of each type of IT Service offered under Special Item Numbers 54151S IT Professional Services should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.
b.
Pricing for all IT Professional Services shall be in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education.
TERMS AND CONDITIONS APPLICABLE TO
HEALTH INFORMATION TECHNOLOGY (IT) SERVICES
(SPECIAL ITEM NUMBER 54151HEAL)
Vendor suitability for offering services through the new Health IT SIN must be in accordance with the following laws and standards when applicable to the specific task orders, including but not limited to:
· Health Information Technology for Economic and Clinical Health Act of 2009 (HITECH)
· The Health Insurance Portability and Accountability Act of 1996 (HIPAA)
· National Institute of Standards and Technology (NIST) Federal Information Processing Standards (FIPS) and Special Publications
· Federal Information Security Management Act (FISMA) of 2002
****NOTE: All non-professional labor categories must be incidental to, and used solely to support Health IT services, and cannot be purchased separately.
****NOTE: All labor categories under the Special Item Number 54151S Information Technology Professional Services may remain under SIN 54151S unless the labor categories are specific to the Health IT SIN.
1. SCOPE
a. The labor categories, prices, terms and conditions stated under Special Item Number 54151HEAL Health Information Technology Services apply exclusively to Health IT Services within the scope of this Information Technology Schedule.
b. This SIN is limited to Health IT Services only. Software and hardware products are out of scope. Hardware and software can be acquired through different Special Item Numbers on IT Schedule 70 (e.g. 132-32, 132-33, 132-8).
c. This SIN provides ordering activities with access to Health IT services.
d. Health IT Services provided under this SIN shall comply with all Healthcare certifications and industry standards as applicable at the task order level.
e. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.
2.
ORDER
a.
Agencies may use written orders, Electronic Data Interchange (EDI) orders, Blanket Purchase Agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.
b.
All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.
3.
PERFORMANCE OF SERVICES
a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity. All Contracts will be fully funded.
b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.
c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.
d. Any Contractor travel required in the performance of Health IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts. All travel will be agreed upon with the client prior to the Contractor’s travel.
4.
INSPECTION OF SERVICES
In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND CONDITIONS −COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I − OCT 2008) (DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.
5.
RESPONSIBILITIES OF THE CONTRACTOR
The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.
6.
RESPONSIBILITIES OF THE ORDERING ACTIVITY
Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite Health IT Services.
7.
INDEPENDENT CONTRACTOR
All Health IT Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.
8.
ORGANIZATIONAL CONFLICTS OF INTEREST
a. Definitions.
“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.
“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.
An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.
b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.
9. INVOICES
The Contractor, upon completion of the work ordered, shall submit invoices for Health IT Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.
10. RESUMES
Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.
11. INCIDENTAL SUPPORT COSTS
Incidental support costs are not considered part of the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.
12. APPROVAL OF SUBCONTRACTS
The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.
13. DESCRIPTION OF HEALTH IT SERVICES AND PRICING
a. The Contractor shall provide a description of each type of Health IT Service offered under Special Item Numbers 54151HEAL Health IT Services and it should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.
b. Pricing for all Health IT Services shall be in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education.
LABOR CATEGORY DESCRIPTIONS (54151S)
| Labor Category |
| Functional Responsibility |
| Education |
| Years’ Experience |
| Jr. Subject Matter Expert |
| Performs tasks requiring a recognized level of expertise in a specified subject area such as healthcare, financial, grants management, policy, supply chain, human resource, insurance, and business operations etc. Identifies potential risks, issues, advises and consults on all significant plans, developments, and designs a strategy and project deliverables. Work is performed under supervision. |
| Bachelor's Degree |
| 3 Years |
| Subject Matter Expert |
| Applies his or her domain knowledge of Healthcare systems, Government, Commercial and Financial grants management, policy, supply chain, human resource, insurance, and business operations etc. related business processes to assist with the plan, design, development, testing and deployment of Systems. Performs tasks requiring a recognized level of expertise to identify potential risks, issues, advises and consults on all significant plans, developments, and designs a strategy and project deliverables. |
| Bachelor's Degree |
| 5 Years |
| Sr. Subject matter Expert |
| Proficient in reviewing strategic plans and business strategies and design, organizational and infrastructure designs, and project deliverables to maintain a standard of consistency and quality throughout a project’s life cycle. Applies his or her domain expertise of Healthcare systems, Government, Commercial and Financial grants management, policy, supply chain, human resource, insurance, and business operations etc. |
| Bachelor's Degree |
| 8 Years |
| Jr. Software Architect |
| Designs and develops IT solutions to complex computer application problems, IT system issues, or network concerns. Perform systems management and integration functions. Work is performed under supervision. |
| Bachelor’s Degree |
| 2 Years |
| Software Architect |
| Responsible for designing and developing IT solutions to complex computer applications, IT systems, or networks using cutting edge tools and technologies. Assist software engineers in implementing Healthcare systems and ensuring that there are no design flaws and the systems perform optimally at all times. |
| Bachelor’s Degree |
| 5 Years |
| Sr. Software Architect |
| Performs high-level systems analysis, evaluation, design, integration, documentation, and implementation of very complex applications, systems, and computer and information networks which requires thorough knowledge of IT management and technical skills. Directs and participates in all phases of system development with an emphasis on modeling, planning, analysis, evaluation, integration, quality assurance testing and acceptance phases as well as network security measures. Applies higher level business or technical principles and methods to very difficult technical problems to arrive at an automated engineering solution. Designs and prepares technical reports and related documentation. |
| Bachelor’s Degree |
| 8 Years |
| Jr. Systems Analyst |
| Applies knowledge of the fundamental concepts, practices and procedures used in most phases of systems analysis; knowledge of pertinent system software and computer equipment. Assists in design and development of new systems or modifies existing systems that meet the user’s needs; assists higher-level analysts in analyzing alternative systems, cost aspects and feasibility factors; Writes or updates software specifications; troubleshoots and provides technical support and solutions to users. Work is performed under supervision. |
| Bachelor’s Degree |
| 2 Years |
| Systems Analyst |
| Performs analysis, design, and integration of information systems, healthcare software applications and healthcare related commercial-off-the-shelf (COTS). Is well versed in understanding structured analysis and design methodologies for the translation of systems requirements from business needs. Also evaluates cost factors and risk. |
| Bachelor’s Degree |
| 5 Years |
| Sr. Systems Analyst |
| Responsible for working with customers, users and project leads in analyzing, designing, implementing and supporting a wide variety of IT business systems covering many diverse applications such as healthcare and financial systems. Also evaluates cost factors and risk. |
| Bachelor’s Degree |
| 8 Years |
| Program Director |
| A Program Director leads diverse IT projects both large and small. Applies expertise to supervise full systems development life cycle, enterprise wide network engineering, strategic information planning, business process reengineering, structure and management practices. Identifies and mitigate risks to the program, manages cost, schedule and performance. Implements Agile principles and practices to drive value and sustain organizational change and operational excellence through the empowering of high-performing Agile teams. |
| Bachelor’s Degree |
| 15 Years |
| Program Manager |
| Manage a protfolio of diverse IT projects both large and small. Responsible for managing teams across full systems development life cycle, enterprise wide network engineering, strategic information planning, business process reengineering, structure and management practices. Identifies and mitigate risks to the program. Manages cost, schedule and performance. Implements Agile principles and practices to drive value and sustain organizational change and operational excellence through the empowering of high-performing Agile teams. |
| Bachelor’s Degree |
| 10 Years |
| Project Manager |
| Responsible for managing all aspects of IT projects on time and within budget. Responsible for effective communication with clients as well as project teams working on IT projects; identifying and resolving issues promptly; preparing and providing regular status reports to client stakeholders; provide technical guidance to project team members; schedule and cost management; resource management; and developing detailed project plans on IT projects. Takes IT projects from original concept through final implementation. Ensures adherence to quality standards and reviews project deliverables. Possess a Project Management Professional (PMP) certification or similar in quality |
| Bachelor’s Degree |
| 8 Years |
| Mid-level Project manager |
| Manages Information Technology related projects and is well versed in life cycle and project management methodologies. Performs duties related to tracking costs, schedule and performance progress, identification and mitigation of risks. Demonstrates understanding of SAFe’s Lean Agile principles. |
| Bachelor’s Degree |
| 5 Years |
| Project Coordinator |
| Assists with the planning, preparing, and maintaining of the project plans and overall program office administration functions to include program control and tracking. Prepares reports and other program documentation, prepares graphics presentations, plans and coordinates meetings/conferences, performs data entry, filing, and reproduction. Applies familiarity with specialized and technical knowledge to proofread and edit documents. Work is performed under supervision of Program or Project Manager. |
| Bachelor’s Degree |
| 2 Years |
| Data Architect |
| Responsible for analyzing, designing and managing complex data bases associated with IT systems using proven design methodologies, tools and technologies. Identifies goals for data management and effectively translates user needs to database design. Creates database management processes and detailed documentation. |
| Bachelor’s Degree |
| 10 Years |
| Jr. Application Analyst |
| Conducts analysis of information systems and software applications. Assists software architects and software engineers in designing, developing, testing and implementing cutting edge information systems. Work is performed under supervision. |
| Bachelor’s Degree |
| 1 Years |
| Application Analyst |
| Conducts analysis of information systems and software applications. Assists software architects and software engineers in designing, developing, testing and implementing cutting edge information systems. Must have experience in the study of application and the consumption of system resources and be able to detect problems. |
| Bachelor’s Degree |
| 3 Years |
| Sr. Application Analyst |
| Conducts analysis of information systems and software applications. Work with software architects and software engineers in designing, developing, testing and implementing cutting edge information systems. Must have experience in the study of application and the consumption of system resources and be able to detect problems. Well versed in understanding structured analysis and design methodologies for the translation of systems requirements from business needs. |
| Bachelor’s Degree |
| 5 Years |
| Software Engineer |
| Responsible for analyzing, designing, developing, testing, implementing, and maintaining complex software applications using latest SDLC guidelines and technologies like Java/J2EE, XML, .NET, C# and C++. Responsible for help desk support on healthcare related software applications, preparing technical and user documentation and IT related software conversions. Environments include but are not limited to mainframe, mid-range, personal computers, laptops, PDAs, iPads and mobile phones. |
| Bachelor’s Degree |
| 2 Years |
| Mid. Software Engineer |
| Responsible for analyzing, designing, developing, testing, implementing, and maintaining complex healthcare related software applications using latest SDLC guidelines and technologies like Java/J2EE, XML, .NET, C# and C++. Responsible for help desk support on healthcare related software applications, preparing technical and user documentation and IT related software conversions. Environments include but are not limited to mainframe, mid-range, personal computers, laptops, PDAs, iPads and mobile phones. |
| Bachelor’s Degree |
| 5 Years |
| Sr. Software Engineer |
| Responsible for analyzing, designing, developing, testing, implementing, and maintaining complex healthcare related software applications using latest SDLC guidelines and technologies like Java/J2EE, XML, .NET, C# and C++. Responsible for help desk support on healthcare related software applications, preparing technical and user documentation and IT related software conversions. Environments include but are not limited to mainframe, mid-range, personal computers, laptops, PDAs, iPads and mobile phones. Create strategies for developing IT systems and applications and evaluate alternative approaches and selecting optimal approaches. |
| Bachelor’s Degree |
| 8 Years |
| Sr. Technical Lead Engineer |
| Responsible for leading teams in developing application and technical plans. Lead technical delivery, guides customers in the installation and use of strategic products through education and guidance, first-use and tuning assistance problem solving and critical situation resolution. Provides technical support in system architecture, system design, system integration and technical management. Assists in providing technical input to the systems engineering process |
| Bachelor’s Degree |
| 10 Years |
| Jr. Software Developer |
| Perform tasks such as creating web, mobile and software applications. Tasks may include performing software development, computer programing and database integration; supporting data collection, code analysis and visualization. Work is performed under supervision. |
| Bachelor’s Degree |
| 1 Years |
| Software Developer |
| Responsible for analyzing customer needs and developing application design and IT objectives. The developer must be able to create software in a variety of programming and for a variety of IT software applications. Must have experience in debugging and correcting errors in computer programs. |
| Bachelor’s Degree |
| 3 Years |
| Sr. Software Developer |
| Responsible for creating logical and functional software code in a variety of languages. Responsible for understanding and articulating the benefits and risks associated with different coding languages in different functional environments. Conducts quality control of software development. Conducts proactive risk identification and mitigation of software development process. |
| Bachelor’s Degree |
| 5 Years |
| Lead Software Developer |
| Responsible for creating logical and functional software code in a variety of languages. Responsible for understanding and articulating the benefits and risks associated with different coding languages in different functional environments. Conducts quality control of software development. Conducts proactive risk identification and mitigation of software development process. Monitor the software development program for design changes, customer change requests, problem reports, and derived requirements. Verify the implementation of mitigation strategies and provide recommendations and limitations. Experience with probability and reliability calculations and fault tree analysis software is required. |
| Bachelor’s Degree |
| 8 Years |
| Human Centered Design Specilaist |
| Assesses new products and their compliance to human centered design standards and their affects on users. Identifies and defines user requirements, and design products and solutions that meet end user needs. Documents product strategies and plans. Conducts human factors analysis and document findings. |
| Bachelor’s Degree |
| 3 Years |
| Jr. Consultant |
| Responsible for analysis of IT business and information environment, activities, and events. Designing and producing reports via a wide variety of information management research tools, systems, and processes, Work is performed under supervision. |
| Bachelor’s Degree |
| 0 Years |
| Consultant |
| Conducts analysis of various computer applications, systems and business processes and identify strengths and weaknesses for use in different environments. Responsible for analysis of IT business and information environment, activities, and events. |
| Bachelor’s Degree |
| 2 Years |
| Sr. Consultant |
| Conducts analysis of various computer applications, systems and business processes and identify strengths and weaknesses for use in different environments. Responsible for analysis of IT business and information environment, activities, and events. Performis gap analyses of differences between current and targeted states; documents and delivers findings and recommendations; and conducts surveys, focus groups, and other accepted techniques for data collection. Finds trends, errors and reviews data with report writing skills. |
| Bachelor’s Degree |
| 5 Years |
| Cyber Security Officer |
| Responsible for implementing IT security solutions and assure successful implementation Has knowledge of security principles, policy and regulations. Performs Cyber Security document management, assessment of security and privacy rules. Provides review of Cyber Security Policy and threat mitigation. Experience with Cyber Security Tools, network topologies, intrusion detection, PKI, and secured networks. Develops long term strategies and be knowledgeable about various cyber threats and there mitigation. |
| Bachelor’s Degree |
| 5 Years |
| ETL Developer |
| Responsible for designing, developing, automating, and supporting complex applications to extract, transform, and load data. Builds a data warehouse tailored to an organization's needs. Builds reliable data pipelines using sum of tools and processes that bring data to the user. |
| Bachelor’s Degree |
| 3 Years |
| Data Scientist |
| Responsible for applying various machine learning technologies including supervised, unsupervised and reinforcing learning techniques within cloud based analytic environments and using business intelligence tools. Responsible for developing and analyzing data models and cohorts. Responsible for aggregating, analyzing, and interpreting information, developing new processes, solutions, and information architectures that leverage a variety of data type. |
| Bachelor’s Degree |
| 3 Years |
| Sr. Data Scientist |
| Responsible for applying various machine learning technologies including supervised, unsupervised and reinforcing learning techniques within cloud based analytic environments and using business intelligence tools. Responsible for developing and analyzing data models and cohorts. Responsible for aggregating, analyzing, and interpreting information, developing new processes, solutions, and information architectures that leverage a variety of data type. |
| Bachelor’s Degree |
| 5 Years |
| Business Intelligence Engineer |
| Performance daya analysis, or assess the results of analysis performed by others. Creates BI dashboards, databases, and other platforms that allow for efficient collection and evaluation of BI data. |
| Bachelor’s Degree |
| 2 Years |
| Sr. Business Intelligence Engineer |
| Responsible for designing, implementing, and maintaining business intelligence systems to collect, organize and analyze data. Creates BI dashboards, databases, and other platforms that allow for efficient collection and evaluation of BI data. Develops technical queries, exact search engines, dashboards and visual interfaces for business data. Oversees BI report design and generation and communication and integration of findings into current strategies. |
| Bachelor’s Degree |
| 5 Years |
| Data Analyst |
| Performs tasks which may include obtaining data through advanced computerized models; extrapolating data patterns through advanced algorithms; developing simple graphs and charts to explain how the mathematical information will influence the specific project or business; and presenting to managers how to best alter their business models to generate profitable future trends. |
| Bachelor’s Degree |
| 2 Years |
| Sr. Data Analyst |
| Provides a high level expertise in the Informatics or Public Health Informatics; statistics, bio-statistics, mathematics; applying sound quantitative data methods to support data analysis, visualization, privacy and confidentiality of data. Gathers and interprets data to solve a specific problem and communicates findings to the customer. |
| Bachelor’s Degree |
| 5 Years |
| Data Engineer |
| Responsible for defining and building effective and efficient databases utilizing a variety of different software products. Knowledge of various database products and structures and can write data queries to to process information for various data input and output formats. |
| Bachelor’s Degree |
| 5 Years |
| Sr. Data Engineer |
| Responsible for defining and building effective and efficient databases utilizing a variety of different software products. Knowledge of various database products and structures and can write data queries to to process information for various data input and output formats. |
| Bachelor’s Degree |
| 8 Years |
| Jr. Business Analyst |
| Provides process engineering technical support to projects to improve operations. Develops user stories, business requirements, business plans, strategies, workflows etc. Analyzes processes and reengineering alternatives, with an understanding of technical problems and solutions as they relate to the current and future business environment. Work is performed under supervision. |
| Bachelor’s Degree |
| 2 Years |
| Business Analyst |
| Experience in business and operational process change. Provides process engineering technical support expertise to projects to improve operations. Develops user stories, business requirements, business plans, strategies, workflows etc. Analyzes processes and reengineering alternatives, with an understanding of technical problems and solutions as they relate to the current and future business environment. Creates process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams. |
| Bachelor’s Degree |
| 5 Years |
| Sr. Business Analyst |
| Expert in business and operational process change. Provides process engineering technical support expertise to projects to improve operations. Develops user stories, business requirements, business plans, strategies, workflows etc. Analyzes processes and reengineering alternatives, with an understanding of technical problems and solutions as they relate to the current and future business environment. Creates process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams. |
| Bachelor’s Degree |
| 8 Years |
| Jr. UI/UX Specialist |
| Take user requirements and define and design products, processes, user interfaces or other solutions that meet end user needs. Conducts user research and analysis using various methods as well as documenting findings, strategies and plans. Work is performed under supervision. |
| Bachelor’s Degree |
| 2 Years |
| UI/UX Specialist |
| Take user requirements and define and design products, processes, user interfaces or other solutions that meet end user needs. Conducts user research and analysis using various methods as well as documenting findings, strategies and plans. Work is performed under supervision. |
| Bachelor’s Degree |
| 5 Years |
| Sr. UI/UX Specialist |
| Take user requirements and define and design products, processes, user interfaces or other solutions that meet end user needs. Conducts user research and analysis using various methods as well as documenting findings, strategies and plans. Visualize how design changes made to products will affect all users. Facilitate user design sessions, make thoughtful suggestions during live demo calls and react to participant answers during any type of user session. Clearly enunciate human factor issues to the engineering team and to end users, both formally and informally. Demonstrate understanding of all applicable standards, UI/UX methods, and dissemination options. |
| Bachelor’s Degree |
| 8 Years |
| Expert UI/UX Specialist |
| Deep understanding of research and industry trends and apply this state-of-the-art knowledge in findings and methods to devise strategies, evaluations, and designs to assess products and processes from the end-user perspective. Conducts user research and analysis using various methods as well as documenting findings, strategies and plans. Visualize how design changes made to products will affect all users. Facilitate user design sessions, make thoughtful suggestions during live demo calls and react to participant answers during any type of user session. |
| Bachelor’s Degree |
| 10 Years |
| Scrum Master |
| A scrum master is the facilitator for an agile development team who makes sure the team follows agile processes and practices and promotes Scrum theory, practices, rules, and values. Have experience with and demonstrate understanding of SAFe’s Lean Agile principles and practices to drive value and sustain organizational change and operational excellence through the empowering of high-performing Agile teams. |
| Bachelor’s Degree |
| 5 Years |
| Jr. Test Analyst |
| Responsibilities include, writing test plans, and performing diagnostic, performance, and functiona, automated, section 508 testing of software applications. Investigate and prepare defect reports on problems encountered in the production environment by assisting engineering and other test engineers. Work is performed under supervision. |
| Bachelor’s Degree |
| 2 Years |
| Test Analyst |
| Responsibilities include, writing test plans, and performing diagnostic, performance, and functiona, automated, section 508 testing of software applications. Investigate and prepare defect reports on problems encountered in the production environment by assisting engineering and other test engineers. Create test scripts that ensure thorough assessment of system performance and quality assurance for each defined requirement. Can evaluate performance, quality assurance and defect reports and results during all phases of testing, documenting findings in formal test reports. Can trace test results to requirements and present findings in oral and written reports. |
| Bachelor’s Degree |
| 5 Years |
| Sr. Test Analyst |
| Ability to lead a test team. Responsibilities include, writing test plans, and performing diagnostic, performance, and functiona, automated, section 508 testing of software applications. Investigate and prepare defect reports on problems encountered in the production environment by assisting engineering and other test engineers. Create test scripts that ensure thorough assessment of system performance and quality assurance for each defined requirement. Can evaluate performance, quality assurance and defect reports and results during all phases of testing, documenting findings in formal test reports. Can trace test results to requirements and present findings in oral and written reports. |
| Bachelor’s Degree |
| 8 Years |
| Systems Administrator |
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