MAS - Thunderyard Liberty JV LLC - 47QTCA20D009A

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Pricelist

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system.

The INTERNET address for GSA Advantage! is: GSAAdvantage.gov.

MULTIPLE AWARD SCHEDULE

LARGE CATEGORY: INFORMATION TECHNOLOGY

SUBCATEGORY: IT SERVICES

SIN 54151S Information Technology Professional Services

IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design; programming, conversion and implementation support; network services, data/records management, and testing.

The Contractor shall not resell IT Professional Services, except that IT professional services may only be resold in direct support of products that are authorized to be sold via the schedule contract, e.g. SIN 54151 - Software Maintenance Services that supports SIN 511210 - Software Licenses. (This does not include SINs within the IT Services Subcategory).

NOTE: Subject to Cooperative Purchasing

FSC/PSC Code: D399

Maximum Order: $500,000

LARGE CATEGORY: MISCELLANEOUS

SUBCATEGORY: COMPLIMENTARY SINs

SIN OLM Order-Level Materials (OLM)

OLMs are supplies and/or services acquired in direct support of an individual task or delivery order placed against a Schedule contract or BPA. OLM pricing is not established at the Schedule contract or BPA level, but at the order level. Since OLMs are identified and acquired at the order level, the ordering contracting officer (OCO) is responsible for making a fair and reasonable price determination for all OLMs.

OLMs are procured under a special ordering procedure that simplifies the process for acquiring supplies and services necessary to support individual task or delivery orders placed against a Schedule contract or BPA.

Using this new procedure, ancillary supplies and services not known at the time of the Schedule award may be included and priced at the order level.

OLM SIN-Level Requirements/Ordering Instructions:

OLMs are:

• Purchased under the authority of the FSS Program

• Unknown until an order is placed

• Defined and priced at the ordering activity level in accordance with GSAR clause 552.238-115

Special Ordering

Procedures for the Acquisition of Order-Level Materials. (Price analysis for OLMs is not conducted when awarding the FSS contract or FSS BPA; therefore, GSAR 538.270 and 538.271 do not apply to OLMs)

• Only authorized for use in direct support of another awarded SIN.

• Only authorized for inclusion at the order level under a Time-and-Materials (T&M) or Labor-Hour (LH)

Contract Line Item Number (CLIN)

• Subject to a Not To Exceed (NTE) ceiling price

OLMs are not:

• "Open Market Items"

• Items awarded under ancillary supplies/services or other direct cost (ODC) SINs (these items are defined, priced, and awarded at the FSS contract level)

OLM Pricing:

• Prices for items provided under the Order-Level Materials SIN must be inclusive of the Industrial Funding Fee (IFF).

• The value of OLMs in a task or delivery order, or the cumulative value of OLMs in orders against a FSS BPA awarded under an FSS contract, cannot exceed 33.33%.

NOTE: When used in conjunction with a Cooperative Purchasing eligible SIN, this SIN is Cooperative Purchasing Eligible.

NOTE: Subject to Cooperative Purchasing

FSC/PSC Code: 0000

Maximum Order: $250,000

Schedule Contract Number

47QTCA20D009A

For more information on ordering from Federal Supply Schedules, click on the FSS Schedules button at fss.gsa.gov.

Contract Period: April 21, 2025 through April 20, 2030

Contract current through: Modification PO-0020 effective August 20, 2025

MASS Modification A904

ThunderYard Liberty JV LLC 1382 West Melrose Drive Westlake OH 44145-2838 Telephone: 281-222-3644 Facsimile: 855-226-8541 www.thunderyard.com Thunderyard Liberty JV LLC is a joint venture between the following joint venture partners:

Thunderyard Solutions LLC (protégé) and Booz Allen Hamilton Inc (mentor).

Contractor Point of Contact for Contract Administration

Laurence van der Oord Managing Member

1382 West Melrose Drive Westlake OH 44145-2838 Telephone: 281-222-3644 Facsimile: 855-226-8541 larry@thunderyard.com

A Service-Disabled Veteran-Owned Small Business http://www.thunderyard.com/ mailto:larry@thunderyard.com

CUSTOMER INFORMATION

1a. Table of awarded Special Item Numbers:

Special Item Number 54151S / 54151S RC / 54151S STLOC Special Item Number OLM / OLM RC / OLM STLOC

The joint venture partner(s) are prohibited from submitting competing quotations for FSS program orders and BPAs using either their own FSS program contract(s) or any joint venture FSS program contract(s) for which they are a joint venture partner.

FSS program contract details (individual and/or joint venture) associated with any of the joint venture partners is included at the end of this schedule.

1b. Identification of lowest priced model number and corresponding price for each awarded Special Item Number:

Special Item Number Labor Category GSA Price with IFF

54151S Technical Writer $49.35

1c. Identification of Services and Hourly Rates:

See Pages 5 through 19, below.

2. Maximum Order:

Special Item Number 54151S $500,000 Special Item Number OLM $250,000

3. Minimum Order: $100

4. Geographic Coverage:

Special Item Number 54151S Domestic, includes Alaska, Hawaii, Puerto Rico, and U.S. Territories Special Item Number OLM Domestic, includes Alaska, Hawaii, Puerto Rico, and U.S. Territories

5. Point of Production:

Special Item Number 54151S Westlake, Ohio USA Special Item Number OLM Westlake, Ohio USA

6. Discount from Commercial List Price or Market Rate:

The GSA Net Prices published on the GSA Advantage website reflect the fully burdened price. The negotiated discount has been applied and the Industrial Funding Fee has been added.

7. Quantity Discounts: Not Applicable

8. Prompt Payment Terms: Net 30 days

Information for Ordering Offices: Prompt Payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Government Purchase Card: Accepted for all purchases.

10. Foreign Item(s): Not Applicable

11a. Time of Delivery:

Special Item Number 54151S As negotiated with the Ordering Activity Special Item Number OLM As negotiated with the Ordering Activity

11b. Expedited Delivery: Not Applicable.

11c. Overnight and 2-day Delivery: Not Applicable.

11d. Urgent Requirements:

Ordering Activities can contact the Contractor’s Representative for the purpose of requesting accelerated delivery to meet urgent requirements.

12. F.O.B. Point: Destination

13a. Ordering Address:

Laurence van der Oord Managing Member 1382 West Melrose Drive Westlake OH 44145-2838 Telephone: 281-222-3644 Facsimile: 855-226-8541 larry@thunderyard.com

13b. Ordering Procedures:

For supplies and services, the ordering procedures and information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment Address:

Laurence van der Oord Managing Member 1382 West Melrose Drive Westlake OH 44145-2838 Telephone: 281-222-3644 Facsimile: 855-226-8541 payables@thunderyard.com

15. Warranty Provision: All services shall be performed in a good and workmanlike manner.

16. Export Packing Charges: Not Applicable.

17. Terms and conditions of Government purchase card acceptance:

Please contact the Contractor for additional information.

18. Terms and conditions of Rental, Maintenance, and Repair: Not Applicable.

19. Terms and conditions of Installation: Not Applicable.

20. Terms and conditions of Repair Parts indicating date of parts price lists and any discounts from list prices:

mailto:larry@thunderyard.com mailto:payables@thunderyard.com

Not Applicable.

20a. Terms and conditions for any other Service: Not Applicable.

21. List of Service and Distribution Points: Not Applicable.

22. List of Participating Dealer: Not Applicable.

23. Preventative Maintenance: Not Applicable.

24a. Special Attributes such as Environmental Attributes (E.G., Recycled Content, Energy Efficiency, and/or Reduced Pollutants):

Not Applicable.

24b. Section 508 Compliance Information:

Section 508 compliance information on the supplies and services in this contract are available in Electronic and Information Technology (EIT). The EIT standard can be found at: http:www.Section508.gov/.

25. Data Universal Number System (DUNS) Number: 117 114 077

26. Notification regarding registration in System for Award Management (SAM) database:

Contractor has a current registration in SAM.

27. Description of Services and Approved Hourly Rates – by SIN

SPECIAL ITEM NUMBER 54151S

INFORMATION TECHNOLOGY PROFESSIONAL SERVICES

Senior Product Manager (TY)

Minimum/General Experience: 10 years.

Functional Responsibility: Manages the design, development, implementation, and enhancement of IT capabilities. Uses innovation to meet customer requirements. Establishes and directs strategic goals, policies, and procedures for IT organization. Determines organization's long-term systems needs and hardware acquisitions to accomplish business objectives. Plans and directs product development policies, objectives, and initiatives. Evaluates potential and practicality of products in development. Relies on experience and judgment to plan and accomplish goals.

Minimum Education: Bachelor’s degree.

Approved Substitutions Education Experience

High School Diploma / GED 14 years Associate’s degree 12 years

Master’s degree 8 years Doctorate degree 6 years http://www.section508.gov/

Senior Program Manager (TY)

Minimum/General Experience: 10 years.

Functional Responsibility: Manages multiple teams of professionals with generalized and specialized expertise in IT management and services. May include planning and management, requirements analysis and modeling, business process analysis and design, resources and facilities management, risk management and other services. Provides consulting and executive support to programs and personnel.

Performs analyses and develops recommendations that may impact major programs and activities.

Possesses in-depth functional knowledge of contract and its requirements and possesses excellent written and oral communications skills. Able to perform and implement requirements analysis. Serves as client point of contact. Provides supervision and guidance for all personnel assigned to a specified contract.

High School Diploma / GED 14 years Associate’s degree 12 years

Program Manager (TY)

Minimum/General Experience: 5 years.

Functional Responsibility: Responsible for development and implementation of assigned IT projects.

Provides single point of contact for projects. Takes projects from original concept through implementation.

Interfaces with all areas affected by project. Defines project scope and objectives. Develops work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings. Responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables.

Manages integration of vendor tasks and tracks and reviews vendor deliverables. Provides technical and analytical guidance to project team.

High School Diploma / GED 9 years

Associate’s degree 7 years Master’s degree 3 years

Doctorate 1 year

Project Manager II (TY)

Functional Responsibility: Manages IT-related projects that have multiple business customers and integrations to other software and IT systems, inter-related business rules and process that must be codified into the IT solution, and multiple components to the IT roadmap for development. Tracks costs, schedule, and performance progress. Identifies and mitigates risks. Allocates resources to open project positions, effectively matching skills, maturity, and subject matter expertise. Directly collaborates with client, project, and technology leadership to remediate issues and conflicts. Collects operational metrics on effectiveness of IT engineering and business teams. Performs root cause analysis on production defects and quality issues, initiating improvement efforts appropriately. Partners with other technology teams on broader improvement initiatives in order to reduce unit cost, reduce cycle time, and reduce the number of defects while increasing business value.

High School Diploma / GED 14 years

Associate’s degree 12 years

Doctorate 6 years

Project Manager I (TY)

Minimum/General Experience: 4 years.

Functional Responsibility: Manages IT-related projects with limited business customers and integrations with other software and IT systems, limited or straight-forward business rules and processes to codify into the IT solution, and focus on enhancements or fixes to existing products. Tracks costs, schedule, and performance progress and communicates to more senior managers. Identifies and mitigates risks, working in collaboration with more senior project or program managers. Allocates resources to open project positions, effectively matching skills, maturity, and subject matter expertise. Directly collaborates with client, project and technology leadership to escalate issues and conflicts. Partners with technical staff on project-level quality initiatives in order to reduce unit cost, reduce cycle time, and reduce number of defects while increasing

High School Diploma / GED 8 years

Associate’s degree 6 years Master’s degree 2 years

Doctorate 0 years

Senior Designer (TY)

Minimum/General Experience: 12 years.

Functional Responsibility: Explores different approaches to solving a specific user problems. Broad responsibility for ensuring product logically flows from one step to the next. May conduct in- person user tests to observe behavior. Refines and iterates by identifying stumbling blocks to create best solution. Defines interaction models, user task flows, and UI specifications. Communicates scenarios, end-to-end experiences, interaction models, and designs to stakeholders. Develops and maintains design wireframes, mockups, and specifications as needed.

High School Diploma / GED 16 years Associate’s degree 14 years

Designer (TY)

Minimum/General Experience: 6 years.

Functional Responsibility: Experienced in multimedia design. Creates imagery and graphics for projects, including graphics for web designs, web user interfaces, mobile user interfaces, interactivity, flash, and animation. Knowledgeable of commonly used concepts, practices, and procedures in the development environment.

High School Diploma / GED 10 years Associate’s degree 8 years

Master’s degree 4 years Doctorate 2 years

Senior Architect II (TY)

Minimum/General Experience: 9 years.

Functional Responsibility: Designs and develops IT architectures for projects that have multiple business customers and integrations with other software and IT systems, inter-related business rules and processes that must be codified into the IT solution, and multiple components to IT roadmap for development. Creates software development plans and strategies that integrate systems, algorithms, business processes, data, performance, and security concerns. Creates diagrams and documentation with all components that comprise IT systems, including network topology. Identifies strategies for addressing requirements, risks, and issues. Conducts detailed trade-off analysis of requirements against fiscal, schedule, and performance issues and quickly resolves issues and creates architectural vision. Dictates design choices to software developers, including but not limited to, platforms, coding, and technical levels. Manages multiple development teams to produce software and architectures. Serves as an expert on applications and provides technical support.

Education Experience

High School Diploma / GED 13 years Associate’s degree 11 years

Master’s degree 7 years Doctorate 5 years

Senior Architect I (TY)

Minimum/General Experience: 7 years.

Functional Responsibility: Designs and develops IT architecture for projects with limited business customers and integrations with other software and IT systems, limited or straight-forward business rules and processes to codify into the IT solution, and a focus on enhancements or fixes to existing products. Creates diagrams and documentation with components that comprise IT systems, including network topology.

Creates software development plans, strategies, and architectures that are secure and scalable. Coordinates with program and project leaders to identify requirements for system architecture and strategies for addressing requirements. Dictates design choices to software developers, including but not limited to, platforms, coding and technical levels. Manages internal development teams to produce software and architectures. Reviews designs and code of other developers for quality, performance, standard adherence, and requirement satisfaction. Articulates benefits and decisions in choosing architectures or technical design solutions.

High School Diploma / GED 11 years Associate’s degree 9 years

Master’s degree 5 years Doctorate 3 years

Software / Systems Architect (TY)

Minimum/General Experience: 5 years.

Functional Responsibility: Works with program and project leaders to define and create the architectural depictions and documents, ensuring logical flow, and address issues. Experienced with a variety of software programs and languages and has some experience in programming. Able to design and discuss system strategies for platform, applications, and networks.

High School Diploma / GED 9 years

Associate’s degree 7 years

Subject Matter Expert (TY)

Minimum/General Experience: 8 years.

Functional Responsibility: Plans and performs research, design assessment, development, integration and other assignments in specific IT and technical areas. Expert in single or multiple technical disciplines.

Provides expert guidance and insight into specific technologies and their application and independently performs a variety of system design and integration tasks where subject matter expertise is necessary.

Responsible for complex IT. Uses high-level functional systems analysis, design, integration, documentation, and implementation methodologies on complex problems that require in-depth knowledge of the subject matter for effective implementation. May perform other duties, as assigned.

High School Diploma / GED 12 years

Associate’s degree 10 years Master’s degree 6 years

Doctorate 4 years

Senior Business Analyst (TY)

Functional Responsibility: Supports agencies by analyzing data to understand business process and services that may be addressed through IT systems to improve efficiency and maintain compliance with clients’ missions and objectives. Communicates with client to gather information to resolves issues, such as complex help desk tickets, or gather and refine requirements of software and business functions. Documents new processes to include flowcharts and supporting narratives to describe changes to manual processes, automated processes, and controls for training purposes and technical implementation in software. Supports team during migration and conversion efforts to bring clients into new process or software. Read and analyzes related federal regulations and assesses decision-making factors such as strategic alignment, cost/benefit, and risk.

High School Diploma / GED 10 years Associate’s degree 8 years

Business Analyst (TY)

Functional Responsibility: Supports agencies by analyzing data to understand business process and services that may be addressed through IT systems to improve efficiency and maintain compliance with clients’ missions and objectives. Supports IT projects with limited business customers and integrations with other software and IT systems, limited or straight-forward business rules and processes to codify into the IT solution, and focus on enhancements or fixes to existing products. Communicates with client to gather and refine requirements of software and business functions. Documents new processes to include flowcharts and supporting narratives to describe changes to manual processes, automated processes, and controls for technical implementation in software. Documents and decomposes system or business requirements into components for action and traces these through the lifecycle as they become functional design and testing documents. Conducts or supports testing on bug fixes and enhancements.

High School Diploma / GED 8 years Associate’s degree 6 years

Functional Analyst II (TY)

Minimum/General Experience: 3 years.

Functional Responsibility: Works with customers, users, and project leads to analyze, design, implement, and support IT business systems covering diverse applications such as healthcare and financial systems.

Analyzes data and business processes from a position of functional experience to understand impacts of implementing a new or modified IT system. Provides analysis of functionally- related federal regulations and policies to assess impact to IT and business processes/systems. Uses data and quantitative research to understand business patterns and trends for adaption into business and IT ecosystem. Provides testing or testing support of software and business process compliance to requirements and designed software or architectures. Responsible for multiple integrated projects and systems. Collaborates with technical and cross-functional teams.

High School Diploma / GED 7 years

Associate’s degree 5 years Master’s degree 1 year

Functional Analyst I (TY)

Minimum/General Experience: 2 years.

Functional Responsibility: Works with customers, users, and project leads to analyze, design, implement, and support a variety of IT business systems covering diverse applications such as healthcare and financial systems. Analyzes data and business processes from a position of functional experience to understand impacts of implementing a new or modified IT system. Communicates findings through standard and ad hoc reports. Documents functional process or data flows. Collaborates with technical and cross-functional teams.

Responsible for individual projects and systems. Tests functionality and matches to requirements.

High School Diploma / GED 6 years Associate’s degree 4 years

Master’s degree 0 years

Senior Test Engineer (TY)

Functional Responsibility: Uses technical expertise on IT products, operating systems, software, hardware, systems, networks, and specialized environments to ensure IT systems and integrations work as intended and according to requirements. Works with developers, end users, and organizations to create test plans and test scripts. Coordinates with test sites and other team participants to plan test events. Assesses software quality through manual and automated testing. Tracks problems and reports on errors that are identified and reports to technical and management leads. Configures necessary hardware and operating environments as needed to complete assigned testing. Develops test plans and test procedures. Assists more junior testers with creation of test plans and scripts. Manages the defect database under the guidance of senior QA engineers.

High School Diploma / GED 14 years

Associate’s degree 12 years

Test Engineer III (TY)

Functional Responsibility: Uses technical expertise on IT products, operating systems, software, hardware, systems, networks, and specialized environments to ensure that IT products, applications, and systems work correctly and according to client requirements. Works with developers, end users, and organizations to create test plans and test scripts of IT products, integration points, and business process flows. Coordinates with test sites and other team participants to plan test events. Assesses software quality through manual and automated testing. Performs load and stress testing on IT systems. Creates reports, tracks problems, and reports on errors identified. Configures necessary hardware and operating environments to complete assigned testing.

High School Diploma / GED 8 years Associate’s degree 6 years

Test Engineer II (TY)

Functional Responsibility: Configures hardware and software environments and creates sample data to complete assigned testing. Works with more senior engineers to help create test plans and test scripts of IT products, software, hardware, systems, and networks to ensure that IT products, applications, and systems work according to client requirements. Coordinates with team participants to plan test events. Assists development and execution of test procedures. Drafts reports, tracks problems, and reports on identified errors.

High School Diploma / GED 7 years Associate’s degree 5 years

Test Engineer I (TY)

Functional Responsibility: Creates test reports, tracks problems, and reports on identified errors. Works with more senior engineers to help create test scripts of IT products, software, hardware, systems, and networks to ensure that IT products, applications, and systems work according to client requirements.

Supports development of functional test data for use in execution. Coordinates and executes unit, system, and functional test events in accordance with approved test plans, procedures, and scripts. Ensures that test environments are set up accurately.

High School Diploma / GED 6 years Associate’s degree 4 years

Software Engineer (TY)

Functional Responsibility: Analyzes client system requirements and design specifications. Develops diagrams, flow charts and related coding structures. Documents procedures used throughout program to allow it to be run as a part of a system. Translates detailed design into computer program coded instructions.

Tests, debugs, and refines computer program to produce product required by written specifications.

High School Diploma / GED 7 years

Associate’s degree 5 years

Network Engineer (TY)

Functional Responsibility: Plans, supports, and evaluates network systems and makes recommendations for resources required to maintain and/or expand service levels. Provides technical assistance in network planning, engineering, and architecture. Assists with development technical standards and interface applications. Identifies and evaluates new products. Provides solutions for network problems. Plans and incorporates how new network resources and applications will exist on the network. Uses network management tools to discover, map and maintain the network. Conducts research of new technologies and implementation strategies. Monitors and maintains network interfaces to insure its performance and makes modifications and enhancements as needed. Documents procedures and keeps network diagrams and related material up to date. Works with other groups to resolve network related issues as needed.

High School Diploma / GED 7 years

Associate’s degree 5 years

Senior Developer (TY)

Functional Responsibility: Creates logical and functional software code in a variety of languages.

Understands and articulates the benefits and risks associated with different coding languages in different functional environments. Experienced in reacting to problems and correcting the program as necessary.

High School Diploma / GED 10 years Associate’s degree 8 years

Developer (TY)

Functional Responsibility: Analyzes customer needs and develops overall concept and design objectives.

Creates software in a variety of programming and for a variety of IT software applications. Experience in debugging and correcting errors in computer programs.

High School Diploma / GED 8 years Associate’s degree 6 years

Scrum Master (TY)

Functional Responsibility: Liaises between business client (product owners) and development (technical) and non-technical staff entrusted to develop quality IT software application or system. Monitors scrum processes and scrum meetings in an Agile Software Development or DevOps environment. Serves as trained team facilitator engaged in challenging norms of development while keeping team focused on goals of iteration. Helps team improve, take responsibility for their actions, and become problem solvers for themselves. Leads team on agile practices. Removes any blocking issues beyond team’s authority or solicits support from other teams/stakeholders until a resolution is reached, so team can remain focused on achieving IT objectives and solutions.

High School Diploma / GED 6 years

Associate’s degree 4 years

Programmer (TY)

Functional Responsibility: Analyzes client IT system, hardware, software, security and network requirements, and design specifications for development of IT product components. Develops diagrams, flow charts, and related coding structures of IT components. Documents procedures used throughout software program to allow it to be run as a part of a system. Translates detailed design into computer program coded instructions. Tests, debugs, and refines the program to produce the software product required by written specifications.

High School Diploma / GED 7 years Associate’s degree 5 years

Training Lead (TY)

Functional Responsibility: Coordinates with client and project personnel in developing, implementing, and conducting IT training programs. Assesses stakeholder training needs on new or modified IT solutions for implementation and integration into business processes. Plans learning methods and timing of training deployments into customer environment to support transition of IT solutions into workstream. Conducts and coordinates training activities. Researches, writes, and creates new training materials. Develops, analyzes, and evaluates IT training requirements. Develops training plans in accordance with principles, training methods, and techniques used in adult education. Evaluates and updates training programs to keep current with new techniques, customer satisfaction, and achievement of learning objectives.

High School Diploma / GED 9 years Associate’s degree 7 years

Training Specialist (TY)

Functional Responsibility: Supports training lead in developing, implementing, and conducting IT training programs. Conducts research necessary to develop and revise training courses for new or modified IT systems and impacted business processes. Prepares all instructor materials such as course outlines, background materials, and training aids. Prepares all student materials such as course manuals, workbooks, handouts, completion certificates, and course critique forms. Trains personnel by conducting formal classroom courses, workshops, and seminars.

High School Diploma / GED 7 years

Associate’s degree 5 years

Technical Lead (TY)

Functional Responsibility: Designs and develops Client Server and Web Enabled Corporate applications including network topology. Well-versed in Object Oriented tools and techniques. Thorough knowledge of data modeling skills using automated tools.

High School Diploma / GED 9 years Associate’s degree 7 years

Technical Writer (TY)

Functional Responsibility: Gathers, analyzes, translates, and composes IT technical information into clear, readable documents to be used by technical and non-technical personnel. Composes technical documentation on information technology, which may include user's manuals, training materials, installation guides, proposals, and reports. Edits functional descriptions, system specifications, user’s manuals, special reports, and other customer deliverables and documents. Conducts research and ensures use of proper IT terminology. Selects photographs, drawings, sketches, diagrams, and charts to illustrate material. May lead and direct work of others. May manage multiple assignments simultaneously, while working independently and with other writers.

High School Diploma / GED 6 years Associate’s degree 4 years

Quality Assurance Manager (TY)

Functional Responsibility: Provides comprehensive oversight of processes and artifacts used to create IT software, hardware, security, network, and integration solutions. Develops project Quality Assurance Plan and implementation of procedures for IT solutions and business processes that conform to requirements of contract. Provides independent assessment of how project's IT development process is being implemented relative to defined process, client and industry standards, regulations/policies, and agency-defined lifecycles.

Recommends methods to optimize organization's IT development process. Carries out procedures to ensure that all information systems, IT products, and services meet organization standards and end-user requirements. Documents and works to resolve problems with senior managers and technical leads.

Performs workflow analysis and recommends quality improvements.

High School Diploma / GED 8 years

Associate’s degree 6 years

Senior Product Manager (BAH)

Functional Responsibility: Manages the design, development, implementation, and enhancement of IT capabilities. Uses innovation to meet customer requirements. Establishes and directs strategic goals, policies, and procedures for IT organization. Determines organization's long-term systems needs and hardware acquisitions to accomplish business objectives. Plans and directs product development policies, objectives, and initiatives. Evaluates potential and practicality of products in development. Relies on experience and judgment to plan and accomplish goals.

High School Diploma / GED 14 years Associate’s degree 12 years

Senior Program Manager (BAH)

Functional Responsibility: Manages multiple teams of professionals with generalized and specialized expertise in IT management and services. May include planning and management, requirements analysis and modeling, business process analysis and design, resources and facilities management, risk management and other services. Provides consulting and executive support to programs and personnel.

Performs analyses and develops recommendations that may impact major programs and activities.

Possesses in-depth functional knowledge of contract and its requirements and possesses excellent written and oral communications skills. Able to perform and implement requirements analysis. Serves as client point of contact. Provides supervision and guidance for all personnel assigned to a specified contract.

High School Diploma / GED 14 years Associate’s degree 12 years

Program Manager (BAH)

Functional Responsibility: Responsible for development and implementation of assigned IT projects.

Provides single point of contact for projects. Takes projects from original concept through implementation.

Interfaces with all areas affected by project. Defines project scope and objectives. Develops work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings. Responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables.

Manages integration of vendor tasks and tracks and reviews vendor deliverables. Provides technical and analytical guidance to project team.

High School Diploma / GED 9 years

Associate’s degree 7 years

Project Manager II (BAH)

Functional Responsibility: Manages IT-related projects that have multiple business customers and integrations to other software and IT systems, inter-related business rules and process that must be codified into the IT solution, and multiple components to the IT roadmap for development. Tracks costs, schedule, and performance progress. Identifies and mitigates risks. Allocates resources to open project positions, effectively matching skills, maturity, and subject matter expertise. Directly collaborates with client, project, and technology leadership to remediate issues and conflicts. Collects operational metrics on effectiveness of IT engineering and business teams. Performs root cause analysis on production defects and quality issues, initiating improvement efforts appropriately. Partners with other technology teams on broader improvement initiatives in order to reduce unit cost, reduce cycle time, and reduce the number of defects while increasing

High School Diploma / GED 14 years

Associate’s degree 12 years

Project Manager I (BAH)

Functional Responsibility: Manages IT-related projects with limited business customers and integrations with other software and IT systems, limited or straight-forward business rules and processes to codify into the IT solution, and focus on enhancements or fixes to existing products. Tracks costs, schedule, and performance progress and communicates to more senior managers. Identifies and mitigates risks, working in collaboration with more senior project or program managers. Allocates resources to open project positions, effectively matching skills, maturity, and subject matter expertise. Directly collaborates with client, project and technology leadership to escalate issues and conflicts. Partners with technical staff on project-level quality initiatives in order to reduce unit cost, reduce cycle time, and reduce number of defects while increasing

High School Diploma / GED 8 years

Associate’s degree 6 years

Senior Designer (BAH)

Minimum/General Experience: 12 years.

Functional Responsibility: Explores different approaches to solving a specific user problems. Broad responsibility for ensuring product logically flows from one step to the next. May conduct in- person user tests to observe behavior. Refines and iterates by identifying stumbling blocks to create best solution. Defines interaction models, user task flows, and UI specifications. Communicates scenarios, end-to-end experiences, interaction models, and designs to stakeholders. Develops and maintains design wireframes, mockups, and specifications as needed.

High School Diploma / GED 16 years

Associate’s degree 14 years

Designer (BAH)

Functional Responsibility: Experienced in multimedia design. Creates imagery and graphics for projects, including graphics for web designs, web user interfaces, mobile user interfaces, interactivity, flash, and animation. Knowledgeable of commonly used concepts, practices, and procedures in the development environment.

High School Diploma / GED 10 years Associate’s degree 8 years

Senior Architect II (BAH)

Minimum/General Experience: 9 years.

Functional Responsibility: Designs and develops IT architectures for projects that have multiple business customers and integrations with other software and IT systems, inter-related business rules and processes that must be codified into the IT solution, and multiple components to IT roadmap for development. Creates software development plans and strategies that integrate systems, algorithms, business processes, data, performance, and security concerns. Creates diagrams and documentation with all components that comprise IT systems, including network topology. Identifies strategies for addressing requirements, risks, and issues. Conducts detailed trade-off analysis of requirements against fiscal, schedule, and performance issues and quickly resolves issues and creates architectural vision. Dictates design choices to software developers, including but not limited to, platforms, coding, and technical levels. Manages multiple development teams to produce software and architectures. Serves as an expert on applications and provides technical support.

High School Diploma / GED 13 years Associate’s degree 11 years

Master’s degree 7 years Doctorate 5 years

Senior Architect I (BAH)

Minimum/General Experience: 7 years.

Functional Responsibility: Designs and develops IT architecture for projects with limited business customers and integrations with other software and IT systems, limited or straight-forward business rules and processes to codify into the IT solution, and a focus on enhancements or fixes to existing products. Creates diagrams and documentation with components that comprise IT systems, including network topology.

Creates software development plans, strategies, and architectures that are secure and scalable. Coordinates with program and project leaders to identify requirements for system architecture and strategies for addressing requirements. Dictates design choices to software developers, including but not limited to, platforms, coding and technical levels. Manages internal development teams to produce software and architectures. Reviews designs and code of other developers for quality, performance, standard adherence, and requirement satisfaction. Articulates benefits and decisions in choosing architectures or technical design solutions.

High School Diploma / GED 11 years Associate’s degree 9 years

Master’s degree 5 years Doctorate 3 years

Software / Systems Architect (BAH)

Minimum/General Experience: 5 years.

Functional Responsibility: Works with program and project leaders to define and create the architectural depictions and documents, ensuring logical flow, and address issues. Experienced with a variety of software programs and languages and has some experience in programming. Able to design and discuss system strategies for platform, applications, and networks.

High School Diploma / GED 9 years Associate’s degree 7 years

Subject Matter Expert (BAH)

Minimum/General Experience: 8 years.

Functional Responsibility: Plans and performs research, design assessment, development, integration and other assignments in specific IT and technical areas. Expert in single or multiple technical disciplines.

Provides expert guidance and insight into specific technologies and their application and independently performs a variety of system design and integration tasks where subject matter expertise is necessary.

Responsible for complex IT. Uses high-level functional systems analysis, design, integration, documentation, and implementation methodologies on complex problems that require in-depth knowledge of the subject matter for effective implementation. May perform other duties, as assigned.

High School Diploma / GED 12 years

Associate’s degree 10 years Master’s degree 6 years

Doctorate 4 years

Senior Business Analyst (BAH)

Functional Responsibility: Supports agencies by analyzing data to understand business process and services that may be addressed through IT systems to improve efficiency and maintain compliance with clients’ missions and objectives. Communicates with client to gather information to resolves issues, such as complex help desk tickets, or gather and refine requirements of software and business functions. Documents new processes to include flowcharts and supporting narratives to describe changes to manual processes, automated processes, and controls for training purposes and technical implementation in software. Supports team during migration and conversion efforts to bring clients into new process or software. Read and analyzes related federal regulations and assesses decision-making factors such as strategic alignment, cost/benefit, and risk.

High School Diploma / GED 10 years Associate’s degree 8 years

Business Analyst (BAH)

Functional Responsibility: Supports agencies by analyzing data to understand business process and services that may be addressed through IT systems to improve efficiency and maintain compliance with clients’ missions and objectives. Supports IT projects with limited business customers and integrations with other software and IT systems, limited or straight-forward business rules and processes to codify into the IT solution, and focus on enhancements or fixes to existing products. Communicates with client to gather and refine requirements of software and business functions. Documents new processes to include flowcharts and supporting narratives to describe changes to manual processes, automated processes, and controls for technical implementation in software. Documents and decomposes system or business requirements into components for action and traces these through the lifecycle as they become functional design and testing documents. Conducts or supports testing on bug fixes and enhancements.

High School Diploma / GED 8 years Associate’s degree 6 years

Functional Analyst II (BAH)

Functional Responsibility: Works with customers, users, and project leads to analyze, design, implement, and support IT business systems covering diverse applications such as healthcare and financial systems.

Analyzes data and business processes from a position of functional experience to understand impacts of implementing a new or modified IT system. Provides analysis of functionally- related federal regulations and policies to assess impact to IT and business processes/systems. Uses data and quantitative research to understand business patterns and trends for adaption into business and IT ecosystem. Provides testing or testing support of software and business process compliance to requirements and designed software or architectures. Responsible for multiple integrated projects and systems. Collaborates with technical and cross-functional teams.

High School Diploma / GED 7 years

Associate’s degree 5 years

Functional Analyst I (BAH)

Functional Responsibility: Works with customers, users, and project leads to analyze, design, implement, and support a variety of IT business systems covering diverse applications such as healthcare and financial systems. Analyzes data and business processes from a position of functional experience to understand impacts of implementing a new or modified IT system. Communicates findings through standard and ad hoc reports. Documents functional process or data flows. Collaborates with technical and cross-functional teams.

Responsible for individual projects and systems. Tests functionality and matches to requirements.

High School Diploma / GED 6 years

Associate’s degree 4 years

Senior Test Engineer (BAH)

Functional Responsibility: Uses technical expertise on IT products, operating systems, software, hardware, systems, networks, and specialized environments to ensure IT systems and integrations work as intended and according to requirements. Works with developers, end users, and organizations to create test plans and test scripts. Coordinates with test sites and other team participants to plan test events. Assesses software quality through manual and automated testing. Tracks problems and reports on errors that are identified and reports to technical and management leads. Configures necessary hardware and operating environments as needed to complete assigned testing. Develops test plans and test procedures. Assists more junior testers with creation of test plans and scripts. Manages the defect database under the guidance of senior QA engineers.

High School Diploma / GED 14 years

Associate’s degree 12 years

Test Engineer III (BAH)

Functional Responsibility: Uses technical expertise on IT products, operating systems, software, hardware, systems, networks, and specialized environments to ensure that IT products, applications, and systems work correctly and according to client requirements. Works with developers, end users, and organizations to create test plans and test scripts of IT products, integration points, and business process flows. Coordinates with test sites and other team participants to plan test events. Assesses software quality through manual and automated testing. Performs load and stress testing on IT systems. Creates reports, tracks problems, and reports on errors identified. Configures necessary hardware and operating environments to complete assigned testing.

High School Diploma / GED 8 years

Associate’s degree 6 years

Test Engineer II (BAH)

Functional Responsibility: Configures hardware and software environments and creates sample data to complete assigned testing. Works with more senior engineers to help create test plans and test scripts of IT products, software, hardware, systems, and networks to ensure that IT products, applications, and systems work according to client requirements. Coordinates with team participants to plan test events. Assists development and execution of test procedures. Drafts reports, tracks problems, and reports on identified errors.

High School Diploma / GED 7 years Associate’s degree 5 years

Test Engineer I (BAH)

Functional Responsibility: Creates test reports, tracks problems, and reports on identified errors. Works with more senior engineers to help create test scripts of IT products, software, hardware, systems, and networks to ensure that IT products, applications, and systems work according to client requirements.

Supports development of functional test data for use in execution. Coordinates and executes unit, system, and functional test events in accordance with approved test plans, procedures, and scripts. Ensures that test environments are set up accurately.

High School Diploma / GED 6 years Associate’s degree 4 years

Software Engineer (BAH)

Functional Responsibility: Analyzes client system requirements and design specifications. Develops diagrams, flow charts and related coding structures. Documents procedures used throughout program to allow it to be run as a part of a system. Translates detailed design into computer program coded instructions.

Tests, debugs, and refines computer program to produce product required by written specifications.

High School Diploma / GED 7 years

Associate’s degree 5 years

Network Engineer (BAH)

Functional Responsibility: Plans, supports, and evaluates network systems and makes recommendations for resources required to maintain and/or expand service levels. Provides technical assistance in network planning, engineering, and architecture. Assists with development technical standards and interface applications. Identifies and evaluates new products. Provides solutions for network problems. Plans and incorporates how new network resources and applications will exist on the network. Uses network management tools to discover, map and maintain the network. Conducts research of new technologies and implementation strategies. Monitors and maintains network interfaces to insure its performance and makes modifications and enhancements as needed. Documents procedures and keeps network diagrams and related material up to date. Works with other groups to resolve network related issues as needed.

High School Diploma / GED 7 years

Associate’s degree 5 years

Senior Developer (BAH)

Functional Responsibility: Creates logical and functional software code in a variety of languages.

Understands and articulates the benefits and risks associated with different coding languages in different functional environments.