MAS - Afglobe Communications Inc. - 47QTCA20D007E

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA

Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule

FSC Group: MAS FSC Class: DA01 Contract number: 47QTCA20D007E

Contract period: March 18,2020 – March 17,2025

AfGlobe Communications INC.

950 Herndon Parkway, Suite 140

Herndon, VA 20170-5526 703-766-4070 http://www.acisolutions.net

Contract Administrator-Pete Furness

703-766-4070

Business size: Small Disadvantaged Business - Woman Owned – Minority Owned

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

http://www.acisolutions.net/ http://www.acisolutions.net/

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s). 54151S Information Technology

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.

2. Maximum order: $500,000

3. Minimum order: $1000,00

4. Geographic coverage. Worldwide

5. Point(s) of production. 950 Herndon Parkway, Suite 140 Herndon, VA 20170

6. Discount from list prices or statement of net price. Prices shown are net (with IFF)

7. Quantity discounts. 0.5% For orders over $50,000

8. Prompt payment terms. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

Discount 1: 05.000% if payment is made within 5 Days Discount 2: 03.500% if payment is made within 10 days

Net 30 days

9. Foreign items. Not Applicable

10a. Time of delivery. Contact Contractor or To Be Determined at the Task Order level

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. Contact Contractor or To Be Determined at the Task Order level

10c. Overnight and 2-day delivery. Contact Contractor or To Be Determined at the Task Order level

10d. Urgent Requirements. Contact Contractor or To Be Determined at the Task Order level

11. F.O.B. point(s). Destination

12a. Ordering address(es). 950 Herndon Parkway, Suite 140 Herndon, VA 20170

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es). 950 Herndon Parkway, Suite 140 Herndon, VA 20170

14. Warranty provision. Standard Commercial Warranty Terms & Conditions

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair. Not Applicable

17. Terms and conditions of installation. Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services. Not Applicable

19. List of service and distribution points. Not Applicable

20. List of participating dealers. Not Applicable

21. Preventive maintenance. Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

Not Applicable

23. Unique Entity Identifier (UEI) number. GU18H9NSVDD5

24. Notification regarding registration in System for Award Management (SAM) database. Contractor registered and active in SAM

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple Award Schedule (MAS) and all services provided. While no specific labor categories have been http://www.section508.gov/ identified as being subject to SCLS/SCA due to exemptions for professional employees (FAR 22.1101,

22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

Vendor Name* SIN/SIN Proposed* Service Proposed (eg Job

Title/Task)* Description* (250 words)

Minimum Education

Minimum Years of Experience (cannot be a range)

Identify Required Licenses or Certifications (State "None" if not required)

Security Clearance Required

Contractor or Customer

Facility or Both* Domestic or Overseas*

Price Offered to GSA (Excluding

IFF)*

Price Offered to GSA (including

IFF)

AfGlobe Communications Inc. 54151S Help Desk 1

Serves as initial point of contact for basic technical and or network end user, endpoint and cloud solution issues. Provides telephone and in-person support to end users to deliver resolution for basic user and technology issues which may include desktops, laptops, tablets and mobile devices or applications. Serves as the initial point of contact for troubleshooting hardware, software and cloud services. Supports new service activation and enrollment. HS diploma 2 years None None Both Worldwide $46.29 $46.64

AfGlobe Communications Inc. 54151S Technician 1

Provides on-site installation and configuration support for cloud and premised based services and solutions to include computers, communication devices, and peripheral equipment. Installs network hardware. Analyzes and installs computer-based systems, local area network devices or components, networking cables, and communication systems. Trains site personnel in proper use of hardware and cloud-based services and solutions. HS diploma 1 year None None Both Worldwide $47.86 $48.22

AfGlobe Communications Inc. 54151S Help Desk 2

Serves as initial point of contact for intermediate level technical and or network end user, endpoint and cloud solution issues. Provides telephone and in-person support to end users to deliver resolution for intermediate level user and technology issues which may include desktops, laptops, tablets and mobile devices or applications. Serves as the initial point of contact for troubleshooting hardware, software and cloud services. Serves as escalation point for Help Desk 1 support personnel. Supports new service activation and enrollment. HS diploma 4 years None None Both Worldwide $50.04 $50.41

AfGlobe Communications Inc. 54151S Technician 2

Provides on-site installation and configuration support for advanced cloud and premised based services and solutions to include computers, communication devices, and peripheral equipment. Installs network hardware. Analyzes and installs computer-based systems, local area network devices or components, networking cables, and communication systems. Performs trouble resolution and service restoration support for existing and new services. Trains site personnel in proper use of hardware and cloud-based services and solution including advanced features and functionality. HS diploma 3 years None None Both Worldwide $52.50 $52.89

AfGlobe Communications Inc. 54151S Help Desk Manager

Manages Help Desk resources and operations. Ensures production Service Level Agreements (SLAs) are met. Ensures Help Desk resources are used effectively. Coordinates the resolution of production-related problems. Ensures proper relationships are established between customers, teaming partners, and vendors to facilitate the delivery of information technology services. Provides users with computer output.

Supervises staff operations. The help desk manger tracks all service calls and resolutions via an electronic trouble-ticket tracking system. Also maintains a client-specific knowledge base to provide issue reporting and trend analysis. HS diploma 5 years None None Both Worldwide $54.94 $55.35

AfGlobe Communications Inc. 54151S Technical Writer

Gathers, analyzes, and composes technical information. Conducts research and ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be used by technical and nontechnical personnel. Assists in collecting and organizing information for preparation of user manuals, training materials, installation guides, proposals, and reports. Edits functional descriptions, system specifications, user manuals, special reports, and any other customer deliverables and documents. HS diploma 4 years None None Both Worldwide $68.48 $68.99

AfGlobe Communications Inc. 54151S Technical Manager

Organizes and directs network installations and the implementation of cloud services Customer Premise Equipment (CPE), on site surveys.

Assesses and documents current site network configurations. Directs and leads preparation of engineering plans and site installation technical design packages. Develops installation schedules. Mobilizes network installation team. Directs and leads preparation of drawings documenting configuration changes at each site. Prepares site installation and test reports. Coordinates post-installation operations and maintenance support. HS diploma 6 years None None Both Worldwide $70.69 $71.23

AfGlobe Communications Inc. 54151S Quality Assurance/Compliance

Execute Quality Assurance and Quality Compliance processes by reviewing work products for expected quality, correctness, adherence to the design concept and standards, and reviewing program documentation to ensure adherence to standards and requirements.

Coordinate with the project manager and/or Quality Assurance manager to ensure problem resolution and user satisfaction. This functional role will only be used in lieu of a Government’s Quality Assurance witness and upon the Government’s request. HS diploma 5 years None None Both Worldwide $75.24 $75.80

AfGlobe Communications Inc. 54151S Junior Project Manager

Manages the execution of single, simple to medium complexity projects.

Has overall responsibility for the project’s scope, schedule and costs, as well as customer satisfaction. HS diploma 4 years None None Both Worldwide $82.15 $82.76

AfGlobe Communications Inc. 54151S Network Operations Center

(NOC) 1

Provides intermediate-level technical assistance to network and application system users. Responds to user requests for assistance by phone and in person. May staff an operations center or information center. Implements and modifies computer, network hardware and software. Must have a thorough understanding of network protocols, routing topologies, and configuring network devices. Provides network escalation support for Help Desk staff. HS diploma 2 years None None Both Worldwide $77.70 $78.28

AfGlobe Communications Inc. 54151S Network Operations Center

(NOC) 2

Responds to advanced user requests for assistance by phone and in person. Installs and modifies network hardware and software.

Diagnoses network hardware, software, and network infrastructure incident and implements remediation actions or procedural changes.

May load and configure software such as operating systems and environments and applications. Provides technical assistance and training to system users. Provides escalation support for junior NOC personnel. HS diploma 3 years None None Both Worldwide $85.39 $86.03

AfGlobe Communications Inc. 54151S Security Operations Center

(SOC) 1

Provides intermediate-level technical assistance to security system users. Responds to security-related user requests for assistance by phone and in person. May staff a security information or operations center. Installs and modifies computer/network- security hardware and software. May involve working with and understanding the use of a Security Information & Event Management (SIEM) system. Provides escalation support for Help Desk personnel. Able to manage security requests and issues from end users and IT systems. HS diploma 2 years None None Both Worldwide $89.65 $90.32

AfGlobe Communications Inc. 54151S Security Operations Center

(SOC) 2

Responds to user requests for assistance by phone and in person. Installs and modifies security hardware and software. Diagnoses and responds to security- related alerts, and network, device or end user problems.

Recommends and implements remediation or procedural changes. May load and configure security agents, appliances or solutions. Reviews requirements from end users and system owners. Provides technical assistance and training to system users. Provides escalation support for junior SOC personnel. HS diploma 3 years None None Both Worldwide $99.02 $99.76

AfGlobe Communications Inc. 54151S Network Operations Center

(NOC) 3

Evaluates, tests, installs, and modifies networked and single user computer and workstation systems and applications. Evaluates and tests application software packages to determine compatibility with existing systems, ease of use and maintenance, and suitability for organization’s overall needs and requirements. Develops and validates user documentation. Enters commands into computer or network to place new programs, or services in production status and upgrade existing programs. Serves as a team leader to technical advisor to lower-level user services specialists and mid-tier NOC personnel. HS diploma 6 years None None Both Worldwide $94.45 $95.16

AfGlobe Communications Inc. 54151S Project Manager

Manages the execution of single projects of medium to advanced complexity to include multiple sites or solutions. Holds overall responsibility for customer satisfaction, and manages the cost, schedule, and performance for a project as specified by the Statement of Work (SOW). Usually supervises a team, which includes Jr. Project Managers and other project support staff. HS diploma 8 years None None Both Worldwide $110.31 $111.14

AfGlobe Communications Inc. 54151S Network Operation Center (NOC) Manager

Evaluates network and unified communications hardware and software, troubleshoots Local Area Network (LAN)/Metro Area Network (MAN)/Wide area Network (WAN) and other network-related problems, and provides technical expertise for performance and configuration of networks. Performs and supervises general voice and data network administration, provides technical leadership in the integration and testing of complex large-scale networks. Schedules network conversions and cutovers. Oversees network control center. Supervises maintenance of network systems, including PBXs, routers, bridges, multiplexers, Local Area Network hubs, and switches. Coordinates with all responsible users and sites. Supervises NOC staff. HS diploma 7 years None None Both Worldwide $105.10 $105.89

AfGlobe Communications Inc. 54151S Quality Assurance/Compliance

Executes the Quality Assurance and Quality Compliance process by reviewing work products for expected quality, correctness, adherence to the design concept and standards, and reviewing program documentation to ensure adherence to standards and requirements.

Acts as escalation support for other Quality Assurance staff. Works closely with the project manager and/or Quality Assurance manager to ensure problem resolution and user satisfaction. This functional role may be utilized in lieu of Government’s Quality Assurance witness and upon the Government’s request. HS diploma 7 years None None Both Worldwide $112.70 $113.55

(SOC) 3

Responds to user requests for assistance by phone and in person. Installs and modifies security hardware and software. Diagnoses and responds to security-related alerts, and network, device or end user security problems. Recommends remedial actions or procedural changes. May load and configure security agents, appliances or solutions. Provides technical assistance and training to system users. Serves as a team leader and technical security advisor to lower-level user services specialists and Security Operations Center personnel. HS diploma 5 years None None Both Worldwide $111.13 $111.97

AfGlobe Communications Inc. 54151S Tech Writer/Training Specialist

Plans, develops, and coordinates in-house product training programs for support personnel and customers. Obtains information needed to prepare in-house training programs; prepares training materials;

develops course content; determines methodology; and coordinates the development of training aids. Conducts training sessions and develops criteria for evaluating effectiveness of training activities. May use trainers with technical expertise. Continuously revises lesson plans to meet new training requirements and to keep information up-to-date.

Other duties include but are not limited to preparing, disseminating, and ensuring the orderly safeguarding of technical documents. Provides technical editing by reviewing grammar, writing styles, and syntax to produce quality materials. Supports rewrite to ensure quality deliverables and technical reports, develops training courses curriculum and materials, specifies learning objectives and delivery methods, and conducts training classes. HS diploma 7 years None None Both Worldwide $109.24 $110.06

AfGlobe Communications Inc. 54151S Junior Network Engineer

Performs intermediate-level network related engineering functions to include configuration, installation, upgrades and patching. Resolves intermediate-level technical problems escalated from the Network Operations Center or user community. Uses expertise in customer service and technical knowledge to resolve issues surrounding installation, usage, and training on software and/or hardware products.

Able to plan, develop, install, modify, and test networks of intermediate-level complexity. Able to translate systems/subsystems designs and detailed designs into fully functioning and architecturally compliant networks. Able to provide advice on differing networking implementations and designs. Able to provide intermediate-level problem resolution, compliance testing and design recommendations.

Hands on experience with internetworking equipment to include configuration, installation and/or troubleshooting of customer premise equipment at the access edge. Able to work with senior technical and user staff on their projects. HS diploma 2 years None None Both Worldwide $115.74 $116.61

AfGlobe Communications Inc. 54151S Unified Collaborations Engineer

Performs intermediate-level Unified Communications (UC) related engineering functions to include configuration, installation, upgrades and patching. Resolves technical problems escalated from the Network Operations Center or user community. Uses expertise in customer service and technical knowledge to resolve issues surrounding UC installation, usage, and training on software and/or hardware products.

Hands on experience troubleshooting UC internetworking equipment to include configuration, installation and/or troubleshooting. Able to work with senior technical and user staff on Network projects. HS diploma 4 years None None Both Worldwide $115.25 $116.11

(SOC) Manager

Evaluates security hardware, software and solutions, troubleshoots LAN/MAN/WAN and other security-related problems, and provides technical expertise for performance and configuration of network security and SIEM operations. Performs and supervises general network and SIEM security administration, provides technical leadership in the integration and testing of complex large-scale solutions. Schedules network conversions and cutovers. Oversees security operations center.

Supervises maintenance of network, SIEM, and endpoint security systems, including appliances, security suites, third party services and cloud solutions. Coordinates with all responsible users and sites.

Supervises staff. HS diploma 7 years None None Both Worldwide $110.69 $111.52

AfGlobe Communications Inc. 54151S Mobility Engineer 1

Performs intermediate-level Mobility related engineering functions to include configuration, installation, upgrades and patching. Resolves technical problems escalated from the Network Operations Center or user community. Uses expertise in customer service and technical knowledge to resolve issues surrounding installation, usage, and training on software and/or hardware products related to Mobility solutions or services. Able to provide intermediate-level problem resolution, compliance testing and design recommendations on Mobility network components or solutions. Hands on experience with Mobility internetworking equipment to include configuration, installation and/or troubleshooting. Able to work with senior technical and user staff on Mobility projects. HS diploma 6 years None None Both Worldwide $112.35 $113.19

AfGlobe Communications Inc. 54151S Training Specialist

Conducts the research necessary to develop and revise training courses and prepares appropriate training catalogs. Prepares all instructor materials (course outline, background material, and training aids).

Prepares all student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Trains personnel by conducting formal classroom courses, workshops, and seminars. This labor category is offered only in conjunction with IT Professional labor categories. HS diploma 6 years None None Both Worldwide $137.49 $138.52

AfGlobe Communications Inc. 54151S Cybersecurity Engineer 1

Performs intermediate-level Cybersecurity-related engineering functions to include configuration, installation, upgrades and patching of cyber solutions. Resolves technical problems escalated from the Security Operations Center or user community. Uses expertise in customer service and technical knowledge to resolve issues surrounding installation, usage, and training on security software and/or hardware products related to Cybersecurity solutions or services. Able to plan, develop, install, modify, and test Cybersecurity solutions and related network components of intermediate-level complexity. Able to translate Cybersecurity systems/subsystems designs and detailed designs into fully functioning and architecturally compliant security networks or solutions. Able to provide advice on differing security implementations and designs. Able to provide intermediate-level problem resolution, compliance testing and design recommendations on network security components or solutions. Hands on experience with security internetworking equipment to include configuration, installation and/or troubleshooting. Able to work with senior technical and user staff on Cybersecurity projects. HS diploma 4 years None None Both Worldwide $133.30 $134.30

AfGlobe Communications Inc. 54151S Applications Engineer 1

Performs intermediate-level Applications related engineering functions to include configuration, installation, upgrades and patching. Resolves technical problems escalated from the Network Operations Center or user community. Uses expertise in customer service and technical knowledge to resolve issues surrounding installation, usage, and training on software and/or hardware products related to Application solutions or services including virtual technologies and infrastructure. Able to plan, develop, install, modify, and test Application solutions and related network components of intermediate-level complexity. Able to translate Application systems/subsystems designs and detailed designs into fully functioning and architecturally compliant Applications solutions. Able to provide advice on differing Applications-based suites and service offerings implementations and designs. Able to provide intermediate-level problem resolution, compliance testing and design recommendations on Applications suites components or solutions.

Hands on experience with Applications internetworking and interoperability to include configuration, installation and/or troubleshooting. Able to work with senior technical and user on cloud and premise-based Applications projects. HS diploma 6 years None None Both Worldwide $127.18 $128.13

AfGlobe Communications Inc. 54151S Program Manager

Responsible for all aspects of project performance including cost, schedule, performance, technical, contractual, administrative, and financial. Manage and supervise personnel involved in all areas of project activity. Organize and assign responsibilities to subordinates and oversee the successful completion of all assigned tasks. Responsible for large projects\programs or significant segment of a large complex project\program. Leads team on large projects\programs or significant segment of large complex projects\programs. Translate customer requirements into formal agreements and plans to culminate in customer acceptance of results or have acceptance in the targeted market, while meeting business objectives. Executes a wide range of process activities beginning with the request for proposal through development, test and final delivery. HS diploma 10 years None None Both Worldwide $148.68 $149.80

AfGlobe Communications Inc. 54151S Senior Network Engineer

Performs advanced network related engineering functions to include configuration, installation, upgrades and patching. Resolves intermediate-level technical problems escalated from the Network Operations Center and Network Engineers or user community. Uses expertise in customer service and technical knowledge to resolve issues surrounding installation, usage, and training on software and/or hardware products. Able to plan, design, develop, install, modify, and test networks of advanced complexity. Able to translate advanced systems/subsystems designs and detailed designs into fully functioning and architecturally compliant networks. Able to provide advice on differing networking implementations and designs to include advanced internetworking concepts. Able to provide advanced network problem resolution, compliance testing and design recommendations. Hands on experience with internetworking equipment to include configuration, installation and/or troubleshooting of multi-site and multi-protocol networks including the access and distribution layers of the network.

Able to work with senior technical and user staff on their projects. HS diploma 6 years None None Both Worldwide $126.84 $127.80

AfGlobe Communications Inc. 54151S Mobility Engineer 2

Performs advanced-level Mobility related engineering functions to include configuration, installation, upgrades and patching of mobility management, monitoring and service platforms. Resolves technical problems escalated from the Network Operations Center, Mobility engineers or user community. Uses expertise in customer service and technical knowledge to resolve advanced-complexity issues surrounding installation, usage, and training on software and/or hardware products related to Mobility solutions or services. Able to plan, design, develop, install, modify, and test Mobility solutions and related network components of advanced complexity. Able to translate Mobility systems/subsystems designs and detailed designs into fully functioning and architecturally compliant UC networks or solutions. Able to provide advice on differing Mobility implementations and designs. Able to provide advanced-level problem resolution, compliance testing and design recommendations on Mobility network components, platforms or solutions. Hands on experience with Mobility internet working equipment to include configuration, installation and/or troubleshooting.

Able to work with senior technical and user staff on Mobility deployment and migration projects. HS diploma 8 years None None Both Worldwide $123.36 $124.28

AfGlobe Communications Inc. 54151S Unified Collaborations Engineer

Able to work as a senior technical lead supporting complex client and UC issues as well as provide hands on consultative role on their projects.

Able to provide assistance and guidance to less experienced contractor technical staff. Able to work in direct support of Architects, Program Manager and clients to provide input, status briefing and progress reports. Able to plan, develop, install, modify, and test complex UC solutions to include multi-site, cloud and virtual solutions. Able to translate systems designs and detailed designs into fully functioning and architecturally compliant UC solutions. Able to provide advice on differing UC/PBX implementations and designs. Able to provide problem resolution, compliance testing and design recommendations. Hands on experience with cloud, premise-based and traditional PBX equipment to include configuration, installation and/or troubleshooting at the core, distribution and access layers of complex UC solutions. HS diploma 6 years None None Both Worldwide $126.24 $127.18

AfGlobe Communications Inc. 54151S Applications Engineer 2

Performs advanced-level Applications related engineering functions to include configuration, installation, upgrades and patching of Applications management, monitoring and service platforms in physical or virtual environments. Resolves technical problems escalated from the Network Operations Center, Applications engineers or user community. Uses expertise in customer service and technical knowledge to resolve advanced-complexity issues surrounding installation, usage, and training on software and/or hardware products related to Applications solutions or services. Able to plan, design, develop, install, modify, and test Applications solutions and related network components of advanced complexity. Able to translate Applications systems/subsystems designs and detailed designs into fully functioning and architecturally compliant Applications networks or solutions. Able to provide advice on differing Applications implementations and designs. Able to provide advanced-level problem resolution, compliance testing and design recommendations on Applications network components, platforms or solutions. Hands on experience with Applications internetworking appliances to include configuration, installation and/or troubleshooting.

Able to work with senior technical and user staff on Applications deployment and migration projects. HS diploma 8 years None None Both Worldwide $135.41 $136.43

AfGlobe Communications Inc. 54151S Cyber Engineer 2

Performs advanced-level Cybersecurity related engineering functions to include configuration, installation, upgrades and patching of cyber solutions. Resolves technical problems escalated from the Security Operations Center or user community. Uses expertise in customer service and technical knowledge to resolve issues surrounding installation, usage, and training on security software and/or hardware products related to Cybersecurity solutions or services. Able to plan, design, develop, install, modify, and test Cybersecurity solutions and related network components of advanced-level complexity. Able to translate Cybersecurity systems/subsystems designs and detailed designs into fully functioning and architecturally compliant security networks or solutions. Able to provide advice on differing security implementations and designs. Able to provide advanced-level problem resolution, compliance testing and design recommendations on network security components or solutions. Hands on experience with security internetworking equipment to include configuration, installation and/or troubleshooting. Able to work with senior technical and user staff on Cybersecurity projects. HS diploma 6 years None None Both Worldwide $144.34 $145.42

AfGlobe Communications Inc. 54151S Principal Network Engineer

Able to work as a senior technical lead supporting complex client and network issues as well as provide hands on consultative role on their projects. Able to provide assistance and guidance to less experienced contractor technical staff. Able to work in direct support of Architects, Program Manager and clients to provide input, status briefing and progress reports. Able to plan, develop, install, modify, and test complex networks. Able to translate systems/subsystems designs and detailed designs into fully functioning and architecturally compliant networks.

Able to provide advice on differing networking implementations and designs. Able to provide problem resolution, compliance testing and design recommendations. Hands on experience with internetworking equipment to include configuration, installation and/or troubleshooting at the core, distribution and access layers of complex networks HS diploma 8 years None None Both Worldwide $139.08 $140.12

AfGlobe Communications Inc. 54151S Unified Collaborations Engineer

Performs advanced-level Unified Communications (UC) related engineering functions to include configuration, installation, upgrades and patching. Resolves technical problems escalated from the Network Operations Center and UC engineers or user community. Uses expertise in customer service and technical knowledge to resolve issues surrounding UC installation, usage, and training on software and/or hardware products. Able to plan, design, develop, install, modify, and test advanced UC solutions and related network components of advanced-level complexity to include multi-site solutions. Able to translate advanced complexity UC systems/subsystems designs and detailed designs into fully functioning and architecturally compliant UC networks or solutions. Able to provide advice on differing UC implementations and designs. Able to provide advanced-level problem resolution, compliance testing and design recommendations on UC network components or solutions. Hands on experience with UC internetworking equipment to include configuration, installation and/or troubleshooting. Able to work with senior technical and user staff on Unified Communications deployment and migration projects. HS diploma 8 years None None Both Worldwide $139.05 $140.10

AfGlobe Communications Inc. 54151S Applications Engineer 3

Able to work as a senior technical lead supporting complex client and Applications issues as well as provide hands on consultative role on their projects. Performs complex Applications related engineering functions to include configuration, installation, upgrades and patching of Applications management, monitoring and service platforms in physical or virtual environments. Resolves technical problems escalated from the engineering team, Program Management or client. Uses expertise in client service and technical knowledge to resolve complex issues surrounding installation, usage, and training on software and/or hardware products related to Applications solutions or services. Able to plan, design, develop, install, modify, and test Applications solutions and related network components of advanced complexity. Able to translate Applications systems/subsystems designs and detailed designs into fully functioning and architecturally compliant Applications networks or solutions. Able to provide advice on differing Applications implementations and designs. Able to provide problem resolution, compliance testing and design recommendations on complex Applications platforms or solutions. Hands on experience with Applications internetworking and interoperability to include configuration, installation and/or troubleshooting. Able to work with senior technical and user staff on Applications deployment and migration projects. HS diploma 10 years None None Both Worldwide $147.53 $148.63

AfGlobe Communications Inc. 54151S Quality Assurance/Compliance

Execute the Quality Assurance/Quality Compliance process by reviewing work products for correctness, and adherence to the design concept and standards, and reviewing program documentation to ensure adherence to standards and requirements. Provides the Quality Assurance members leadership and acts as escalations for problems. Coordinate with the project manager and/or Quality Assurance manager to ensure problem resolution and user satisfaction. This functional role will only be utilized in lieu of Government’s Quality Assurance witness and upon the Government’s request. HS diploma 9 years None None Both Worldwide $162.74 $163.96

AfGlobe Communications Inc. 54151S Cyber Engineer 3

Performs complex Cybersecurity related engineering functions to include configuration, installation, upgrades and patching of cyber solutions.

Resolves technical problems escalated from the Security engineering team, tools and client. Uses expertise in customer service and technical knowledge to resolve issues surrounding installation, usage, and training on security software and/or hardware products related to Cybersecurity solutions or services. Able to plan, design, develop, install, modify, and test complex or multi-faceted Cybersecurity solutions and related network components of. Able to translate Cybersecurity systems/subsystems designs and detailed designs into fully functioning and architecturally compliant security networks or solutions. Able to provide advice to the program team, architects or the client on differing security implementations and designs. Able to provide advanced-level problem resolution, compliance testing and design recommendations on network security components or solutions. Hands on experience with security internetworking equipment to include configuration, installation and/or troubleshooting. Able operate as senior technical staff in either a hands-on consultative role on Cybersecurity projects.

Applies the applicable standards (statutory codes and industry standards) as needed. Is capable of leading project requirements analysis and/or requirements management activities on complex security projects that range from endpoint to cloud solutions. HS diploma 8 years None None Both Worldwide $153.14 $154.29

AfGlobe Communications Inc. 54151S Senior Program Manager

Responsible for the performance of programs, projects, or subsystems of major programs or projects. Directs all phases of programs/projects from inception through completion. Coordinates the preparation of project plans, milestones, and operating budgets. Acts as primary customer contact for program activity, leading program review sessions with customer to discuss cost, schedule and technical performance.

Establishes design concepts, criteria and engineering efforts for product research, development integration and test. Establishes milestones and monitors adherence to master plans and schedules. Identifies program problems and obtain solutions. Directs the work of technical, analytical, architectural and administrative assignments to the project or program.

Formulates partnerships between customer, suppliers and staff.

Anticipates potential project\program related problems. Utilizes refined techniques for identifying, eliminating or mitigating solution, project\program and business risk. Understands customer, industry and business trends. Applies this understanding to meet project\program objectives. As appropriate, challenges the validity of given procedures and processes with a view toward enhancement or improvement.

Analyzes information and situations and implement actions, independently and or through the management team to ensure project\program objectives are met. Analyzes new and complex project\program related problems and creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components. HS diploma 12 years None None Both Worldwide $177.36 $178.69

AfGlobe Communications Inc. 54151S Junior Subject Matter Expert

(SME)

Develops requirements from a project's inception to its conclusion in the subject matter area for simple to moderately complex systems. Assists other senior consultants with analysis and evaluation and with the preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in the following specialties: information systems architecture; networking;

telecommunications; automation; communications protocols; risk management/electronic analysis; software; life-cycle management;

software development methodologies; and modeling and simulation. HS diploma 8 years None None Both Worldwide $160.62 $161.82

AfGlobe Communications Inc. 54151S Mobility Engineer 3

Able to work as a senior technical lead supporting complex client and Mobility issues as well as provide hands on consultative role on their projects. Able to provide assistance and guidance to less experienced contractor technical staff. Able to work in direct support of Architects, Program Manager and clients to provide input, status briefing and progress reports. Able to plan, develop, install, modify, and test complex Mobility solutions to include multi-site, cloud and virtual solutions. Able to translate systems/subsystems designs and detailed designs into fully functioning and architecturally compliant Mobility solutions. Able to provide advice on differing Mobility implementations and designs. Able to provide problem resolution, compliance testing and design recommendations. Hands on experience with cloud, premise-based and traditional Mobility equipment to include configuration, installation and/or troubleshooting at the core, distribution and access layers of complex Mobility solutions. HS diploma 10 years None None Both Worldwide $132.39 $133.38

Information Technology (IT) Architect

Provides assistance to enhance the alignment of information, hardware or network technology strategy with business strategy or threat assessment needs. Supports the definition and implementation of planning processes and systems for entire projects or programs including both strategic and operational activities. Assist in the development and implementation of effective performance measurement approaches. Evaluates expectations for and capabilities of the information management, infrastructure alignment and/or security organizations and makes recommendations to improve service, also possess required specialized training with a specific software/ hardware tool set as applicable to specific projects or programs. HS diploma 8 years None None Both Worldwide $177.41 $178.74

AfGlobe Communications Inc. 54151S Principal Consultant

Functions as a practice leader developing, securing funding for, and managing multiple consulting assignments and clients within one or more specialty areas. Responsible for practice financial management, developing business and strategic plans, proposals and presentations.

Leads major projects working with senior staff members, interfaces with high-level government officials and develops responsive IT solutions. HS diploma 10 years None None Both Worldwide $180.65 $182.01

AfGlobe Communications Inc. 54151S Senior Subject Matter Expert

(SME)

Serves as a lead and provides leadership within the engineering group.

Responsibility includes defining the problems and analyzes and develops plans and requirements in the subject matter area for moderately complex to complex systems. Coordinates and manages the preparation of analysis, evaluations, and recommendations for proper implementation of programs and systems specifications in the following specialties: information systems architecture; networking;

telecommunications; automation; communications protocols; risk management/electronic analysis; software; life-cycle management;

software development methodologies; and modeling and simulation. HS diploma 12 years None None Both Worldwide $174.03 $175.33

AfGlobe Communications Inc. 54151S Information Technology (IT) Consultant

Serves as a consulting team member with an information technology background. Collects data in accordance with plans developed by others.

Verifies and analyzes data to identify trends and relationships as well as current and potential technical and management problems. Formulates IT solutions based on provided business requirements or needs. Conducts assessments in conjunction with major upgrades, new service rollouts or migrations. Drafts reports of findings along with related documentation.

Produces expert-level network and infrastructure diagrams. Performs various expert-level IT implementation, planning, design or deployment functions either in a standalone role or in support of larger IT efforts. HS diploma 8 years None None Both Worldwide $190.49 $191.92

AfGlobe Communications Inc. 54151S Solutions Architect

Contributes overall strategic vision and integrates a broad range of solutions in support of client requirements for IT projects. Formulates and defines system scope and objectives, develops or modifies processes to solve complex problems for computer systems and business and electronic interfaces to achieve desired results using innovative technologies. Develops and applies advanced engineering and design methods, theories, and research techniques in the investigation and solution of complex and advanced system requirements, hardware/software interfaces and applications, and solutions. Responsible for design, development, engineering, integration, and architecture. Senior staff manages, plans, and conducts major phases of significant projects. HS diploma 12 years None None Both Worldwide $186.14 $187.53

AfGlobe Communications Inc. 54151S Senior Information Technology (IT) Consultant

Serves as a senior member of consulting teams as a task manager or as a project leader on projects of limited scope and complexity. As a consulting lead, collects, analyzes, and interprets data in one or more information technology specialties. Develops, or participates in the development of, assignment methodology. Serves as a consulting team member with an information technology background. Correlates data in accordance with plans developed by others. Analyzes data to identify trends and relationships as well as current and potential technical and management problems. Formulates IT solutions based on provided business requirements or needs. Leads and conducts assessments in conjunction with major upgrades, new service rollouts or migrations.

Finalizes reports of findings along with related documentation. Produces expert-level network and infrastructure diagrams. Performs various expert-level IT implementation, planning, design or deployment functions either in a standalone role or in support of larger IT efforts. HS diploma 12 years None None Both Worldwide $199.87 $201.36