MAS - Redsky LLC - 47QTCA20D005V

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GENERAL SERVICES ADMINISTRATION

FEDERAL ACQUISITION SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE FSS PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

Contract Number: 47QTCA20D005V

Contract Period: February 20, 2020 through February 19, 2025

For more information on ordering, go to the following website: https://www.gsa.gov/schedules

Contractor: RedSky, LLC 40865 Tulip Poplar Place Aldie, VA 20105

Schedule Title: Multiple Award Schedule Federal Supply Group: Information Technology, Professional Services

Business Size: Minority Owned Business, Economically Disadvantaged Women Owned Small Business, 8a, SDB

Telephone: 703-651-0033 Web Site: http://redskyus.com E-mail: gsa@redskyus.com

Contract Administration: Cavilyn Keown-Schaus, Senior Contracts Manager

Price Current through Mod #PA-0013 dated 03/18/2024.

https://www.gsa.gov/schedules http://redskyus.com/

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CUSTOMER INFORMATION:

1. Awarded Special Item Number(s):

SIN Description

54151S Professional Information Technology Services

541611 Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

OLM Order Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. See page 4.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See page 6.

2. Maximum Order: For SIN 54151S - $500,000 For SIN 541611 - $1,000,000 For SIN OLM - $250,000

3. Minimum Order: $100

4. Geographic Coverage (delivery Area): Domestic

5. Point(s) of production (city, county, and state or foreign country): N/A

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity Discount: None

8. Prompt payment terms: Net 30. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): None

10a. Time of Delivery (Contractor insert number of days): As agreed upon between the Ordering

Activity and RedSky, LLC.

10b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Consult with Contractor.

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10c. Overnight/2-Day Delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Consult with Contractor.

10d. Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery: Consult with Contractor.

11. FOB Points(s): Destination

12a. Ordering Address(es): 44679 Endicott Drive Suite 300-1024 Ashburn, VA 20147

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment Address(es): 44679 Endicott Drive Suite 300-1024 Ashburn, VA 20147

14. Warranty Provision: N/A

15. Export Packing Charges (if applicable): N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

18b. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants:

N/A

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor's website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/ & http://www.redskyus.com.

23. Unique Entity Identifier (UEI) Number: GLN7JNAYLQ63 https://www.section508.gov/ http://www.redskyus.com/

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24. Notification regarding registration in System for Award Management (SAM) database:

Contractor has an Active Registration in the SAM database.

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GSA Hourly Rates for SIN 54151S & SIN 541611 w/ IFF

SIN Labor Category 2/20/2020

2/19/2021

2/20/2021

2/19/2022

2/20/2022

2/19/2023

2/20/2023

2/19/2024

2/20/2024

2/19/2025 54151S Client Support Technician $42.39 $43.36 $44.36 $45.38 $46.43 54151S Communications Specialist N/A N/A N/A $96.29 $98.51 54151S Data Analyst N/A N/A N/A $98.47 $100.74 54151S Data Scientist N/A N/A N/A $150.47 $153.92 54151S Data Scientist II N/A N/A N/A $163.36 $167.11 54151S Expert Consultant N/A N/A N/A $190.94 $195.34 54151S Functional System Administrator N/A N/A $80.79 $82.64 $84.54

54151S Implementation Manager, Configuration Specialist

N/A N/A N/A $177.47 $181.55

54151S IT Engineering Specialist $101.04 $103.37 $105.74 $108.17 $110.66 54151S Operations Analyst I $81.51 $83.39 $85.30 $87.26 $89.27 54151S Operations Analyst II $110.04 $112.57 $115.16 $117.81 $120.52 54151S Operations Analyst III $111.86 $114.44 $117.07 $119.75 $122.50 54151S Program Manager $85.52 $87.49 $89.50 $91.56 $93.66 54151S Program Manager II $92.67 $94.80 $96.98 $99.20 $101.48 54151S Program Manager III N/A N/A N/A $234.56 $239.95 54151S Project Manager $92.33 $94.46 $96.63 $98.86 $101.14 54151S Project Manager II $101.89 $104.23 $106.63 $109.08 $111.59 54151S Project Manager III N/A N/A N/A $127.25 $130.18 54151S Project Manager IV N/A N/A N/A $239.75 $245.26 54151S Quality Assurance Manager N/A N/A N/A $114.26 $116.89 54151S Quality Assurance Specialist N/A N/A N/A $82.15 $84.04 54151S Senior Client Support Technician $47.09 $48.17 $49.28 $50.41 $51.57 54151S Senior Network Administrator $172.80 $176.77 $180.84 $180.00 $184.14 54151S Senior Operations Analyst $123.49 $126.34 $129.24 $132.20 $135.24 54151S Software System Engineer - Intermediate N/A N/A $76.76 $78.52 $80.32 54151S Subject Matter Expert N/A N/A N/A $183.05 $187.26 54151S Subject Matter Expert II N/A N/A N/A $234.65 $240.05 54151S System Administrator - Intermediate N/A N/A $74.04 $75.74 $77.48 54151S System Administrator - Senior N/A N/A $82.35 $84.24 $86.18 54151S Task Lead N/A N/A $111.26 $113.82 $116.44 54151S Task Manager N/A N/A N/A $137.07 $140.22 54151S Technical Architect N/A N/A N/A $157.42 $161.04 54151S Telecommunications Engineer N/A N/A N/A $154.65 $158.21

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SCLS Statement: RedSky, LLC has reviewed clause 52.222-41 The Service Contract Labor Standards (SCLS) of 1965 (formerly known as the Service Contract Act (SCA)) and understands that the SCLS is applicable to this contract as it applies to the entire Multiple Award Schedule and all services provided.

While no specific labor categories have been identified as being subject to the SCLS due to exemptions for professional employees, this contract still maintains the provisions and protections for SCLS eligible labor categories. If and/or when the contractor adds SCLS labor categories/employees to the contract through the modification process, we will inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupation code, SCLS labor category titles and the applicable wage determination number.

SIN Labor Category 2/20/2020

2/19/2021

2/20/2021

2/19/2022

2/20/2022

2/19/2023

2/20/2023

2/19/2024

2/20/2024

2/19/2025 54151S Testing Analyst N/A N/A N/A $71.88 $73.53 541611 Business Process Task Manager N/A N/A N/A $112.82 $117.89 541611 Professional Services Program Analyst N/A N/A N/A $148.15 $154.82 541611 Professional Services Program Manager N/A N/A N/A $194.85 $203.63

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Labor Category Descriptions

SIN 54151S

Client Support Technician Functional Responsibility: Provides support and training to the user community regarding use of computer terminals, operation, networking, and user-friendly software packages. Responds to technical problems from users and advises on solutions to communications and operations-related problems.

Maintains trouble ticketing record of resolutions with users. Assists in the preparation and maintenance of user handbooks in supporting the user community. Participates as a member of a team in the analysis of policy, planning or problem issues.

Minimum Experience: 2 years Minimum Education: Associates

Communications Specialist Functional Responsibility: Offers expert technical guidance on enterprise-wide telecommunications systems activities and IT Projects. Assesses requirements and specifications related to data communication equipment systems and/or networks. Assists in designing, developing, and implementing customized data transmission systems. Develops comprehensive procedures governing the operation and management of data communications programs and systems. Reviews telecommunication policies, procedures, and standards to ensure adherence and recommend improvements.

Minimum Experience: 2 years Minimum Education: Bachelors

Data Analyst Functional Responsibility: Utilizes analytic and software engineering methodologies and principles to effectively address client requirements. Ability to code, test, debug, document, implement, and maintain software applications. Conducts high-level analysis and ensures quality control to develop program logic for new applications. Analyzes and modifies logic in existing applications Executes tasks of intermediate complexity with guidance from senior staff.

Minimum Experience: 2 years Minimum Education: Bachelors

Data Scientist Functional Responsibility: Gathers data, establishes data models, and constructs databases to facilitate analytical solutions. Analyzes outcomes derived from diverse sources using an array of techniques, encompassing basic data aggregation, statistical analysis, and intricate data mining. . Executes tasks of intermediate complexity under the guidance of senior personnel.

Minimum Experience: 2 years Minimum Education: Bachelors

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Data Scientist II Functional Responsibility: Gathers data, establishes data models, and constructs databases to facilitate analytical solutions. Analyzes outcomes derived from diverse sources using an array of techniques, encompassing basic data aggregation, statistical analysis, and intricate data mining. Executes highly complex tasks independently.

Minimum Experience: 4 years Minimum Education: Bachelors

Expert Consultant Functional Responsibility: Provides specialized technical leadership services for the development of technology solutions tailored to meet customers’ business requirements. Expert in advanced technologies, theories, and techniques. Integrates leading edge technologies and methodologies that have cross-disciplinary and organizational impact. Offers innovative solutions to intricate and critical issues across assigned project tasks. Delivers expert guidance and support in cutting-edge hardware, software, and telecommunications. Collaborates with management and technical teams to accurately define problems and develop solutions that meet customer requirements. Assists in ensuring clients are current on the latest industry trends in IT.

Minimum Experience: 6 years Minimum Education: Bachelors

Functional System Administrator Functional Responsibility: Analyzes reports, trouble tickets and associated resolutions, for trends.

Mitigates issues by training, system or database configuration, or new application functionalities.

Provides support of system requirements, answering user questions, issue resolution, reporting, and monitoring interfaces and transmissions to/from government systems. Coordinates with cross-functional leads, Project Managers, and Subject Matter Experts (SMEs) to ensure that process designs meet both tactical and strategic needs of the customer.

Minimum Experience: 3 years Minimum Education: Bachelors

Implementation Manager, Configuration Specialist Functional Responsibility: Engages in advanced, intricate technical projects and addresses complex business issues, demanding cutting-edge technical expertise and industry knowledge. Evaluates modifications in product design to assess their impact on the final product's functionality. Prepares the necessary documentation for these changes and collaborates with customers and manufacturers to establish a change reporting process. Offers technical, administrative, and operational guidance in managing network solution tasks assigned for IT Projects. Provides technical leadership and responsible for project planning and execution. Develops and maintains project schedules and budgets. Delivers regular status reports to the customer, serving as the primary point of contact. Manages personnel and budget. Proficiently handles multiple task teams to effectively support network project objectives.

Minimum Experience: 4 years

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IT Engineering Specialist Functional Responsibility: Assists with defining and engineering technical solutions to enhance overall infrastructure and software requirements. Applies analytical techniques when gathering financial information, defining methods, determine financial feasibility or financial soundness, and defining procedures to remain compliant. Defines specifications to enable computer programmers to prepare required programs. Analyzes methods of approach. Reviews task proposal requirements, gathers information, analyzes data, compares alternatives, defines specifications for programs, coordinates work with programmers, and orients users to new systems.

Minimum Experience: 7 years Minimum Education Bachelors

Operations Analyst I Functional Responsibility: Provide IT governance, programmatic and technical assistance. Responsible for providing input to management framework within which IT project, program and/or portfolio decisions are made. Assist in developing strategic and tactical plans to identify, manage, and direct resources for contract support. Review federal and other higher-level strategies and identify opportunities for improvement. Analyze multilateral planning & acquisition cycles to identify decision points and opportunities; conduct other relevant research and analysis. Research, evaluate, and recommend, acquisitions of new and upgraded infrastructure components (as well as IT services acquired from 3rd party service providers. Monitor operations for major disruptions, incidents, or issues, use technical background and experience to track status and facilitate questions for, or status updates to, designated leadership.

Minimum General Experience: 2 years Minimum Education: Bachelors

Operations Analyst II Functional Responsibility: Senior level Subject Matter Expert that provides IT governance, programmatic and technical assistance. Responsible for providing input to management framework within which IT project, program and/or portfolio decisions are made. Assist in developing strategic and tactical plans to identify, manage, and direct resources for contract support. Review federal and other higher-level strategies and identify opportunities for improvement. Analyze multilateral planning & acquisition cycles to identify decision points and opportunities; conduct other relevant research and analysis. Research, evaluate, and recommend, acquisitions of new and upgraded infrastructure components, as well as IT services acquired from 3rd party service providers. Monitor operations for major disruptions, incidents or issues, use experience to track status and facilitate questions for, or status updates to, designated leadership.

Minimum Experience: 4 years Minimum Education: Bachelors

Operations Analyst III Functional Responsibility: Manage acquisition and delivery of IT assets for organization. Evaluates processes and recommends and implements process improvements. Maintains software program status and forecasts information as required. Assists in developing strategic and tactical plans to identify, manage, and direct resources for contract support. Review federal and other higher-level strategies and

10 | P a g e identify opportunities for improvement. Responsible for providing input to management framework within which IT project, program and/or portfolio decisions are made. Research, evaluate, and recommend, acquisitions of new and upgraded infrastructure components (e.g., hardware, software, circuits), as well as IT services acquired from 3rd party service providers (e.g., maintenance services and custom development services, etc.) Monitor network operations for major disruptions, incidents, or issues, use technical background and experience to track status and facilitate questions for, or status updates to, designated leadership.

Minimum Experience: 6 years Minimum Education: Bachelors

Program Manager Functional Responsibility: Provides expertise in IT program planning, acquisition, tracking, and management. Assists in establishing standards for management functions. Has demonstrated experience in the use of procedures and activities required to manage an IT program. Develops presentations on topics of concern to the client management. Compares existing and planned management systems and makes recommendations to enhance performance to meet client requirements.

Minimum General Experience: 4 years Minimum Education: Bachelors

Program Manager II Functional Responsibility: Provides expertise in IT program planning, acquisition, tracking and management. Assists in establishing standards for management functions within IT related projects.

Collaborates with technical personnel on feasibility studies and software systems planning. Has demonstrated knowledge to the extent necessary to understand, design, develop, test, select, implement, manage, and enhance a total, integrated system. Has demonstrated experience in the use of procedures and activities required to manage such a program. Develops presentations on topics of concern to the client management. Compares existing and planned management systems and makes recommendations to enhance performance to meet client requirements.

Minimum Experience: 6 years Minimum Education Bachelors

Program Manager III Functional Responsibility: Provides expertise in IT program planning, acquisition, tracking and management. Assists in establishing standards for management functions within IT related projects.

Collaborates with technical personnel on feasibility studies and software systems planning. Has knowledge to the extent necessary to understand, design, develop, test, select, implement, manage, and enhance a total, integrated system. Has demonstrated experience in the use of procedures and activities required to manage such a program. Develops presentations on topics of concern to the client management. Compares existing and planned management systems and makes recommendations to enhance performance to meet client requirements.

Minimum Experience: 8 years

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Project Manager Functional Responsibility: Responsible for overall IT project management. Manages team engaged in various IT related duties and provides administrative support to personnel. Oversees task planning, task staffing, task monitoring, and task reporting. Monitors assigned tasks and notifies executive team of all problems and accomplishments. Anticipates problems and works to mitigate the anticipated problems.

Assists in recruiting, hiring, and terminating contractor personnel. Coordinates approved Task Order (TO); establishes project controls to ensure that all services meet schedule and/or production; provides the customer point of contact with a timely status summarizing activity of personnel covered under contract and project expenditures; and responds to administrative or technical requests from the customer. Written and Oral reports presented to contractor executives and government representatives.

Minimum Experience: 3 years Minimum Education: Bachelors

Project Manager II Functional Responsibility: Primary responsibility for managing a specific IT project or projects assigned to include project requirements, scope, budget, schedule, and performance. Monitors, adjusts, and reports on the project’s performance, budget, and schedule. Provide interim progress reviews to the Government on an as-needed basis. Assists with proposing, implementing, and enforcing Government policies, standards, and methodologies and is responsible for developing of studies, reports, and acquisition documents. Responsible for overall IT project management. Assists in recruiting, hiring, and terminating IT contractor personnel. Written and Oral reports presented to contractor executives and government representatives.

Minimum Experience: 5 years Minimum Education: Bachelors

Project Manager III Functional Responsibility: Primary responsibility for managing a specific IT project or projects assigned to include project requirements, scope, budget, schedule, and performance. Monitors, adjusts, and reports on the project’s performance, budget, and schedule. Provide interim progress reviews to the Government on an as-needed basis. Assists with proposing, implementing, and enforcing Government policies, standards, and methodologies and is responsible for developing of studies, reports, and acquisition documents. Responsible for overall IT project management. Assists in recruiting, hiring, and terminating IT contractor personnel. Written and Oral reports presented to contractor executives and government representatives.

Minimum Experience: 7 years Minimum Education: Bachelors

Project Manager IV Functional Responsibility: Serves as the primary point of contact for senior-level oversight across program projects, offering expertise and guidance on staffing, financial matters, performance, and delivery challenges. Demonstrates extensive experience in planning and managing multiple projects.

Establishes and manages formal customer relationships, negotiates timelines and milestones, coordinates the involvement of relevant stakeholders, and defines critical task areas. Assists with

12 | P a g e proposing, implementing, and enforcing Government policies, standards, and methodologies and is responsible for developing of studies, reports, and acquisition documents. Responsible for overall IT project management. Assists in recruiting, hiring, and terminating IT contractor personnel.

Minimum Experience: 9 years Minimum Education: Bachelors

Quality Assurance Manager Functional Responsibility: Provides high-level expertise in overseeing and managing all aspects of quality assurance and quality control. Utilizing technical experience, assesses, qualifies, edits, and thoroughly evaluates technical content in work products. Conducts or participates in formal and informal quality reviews throughout the development lifecycle for IT projects related to software development, systems development, design, web development and other related IT programs and activities. Defines key characteristics and metrics for quality assurance and configuration management, allocating necessary resources accordingly. Leads a quality professional team in developing and implementing quality strategies. Assesses software products and services for compliance with government directives, standards, and guidelines.

Minimum Experience: 2 years Minimum Education: Bachelors

Quality Assurance Specialist Functional Responsibility: Designs, implements, and manages quality assurance and configuration management programs supporting various software, hardware, and IT services. Facilitates the software configuration management process and possesses a comprehensive understanding of all software components and their interface prerequisites. Establishes comprehensive standards for documentation, development methods, testing, and maintenance throughout the product life cycle. Defines key characteristics and metrics for quality assurance and configuration management, allocating necessary resources accordingly. Collaborates with Program Management and other functional groups, resolving quality assurance and configuration management issues. Assesses software products and services for compliance with government directives, standards, and guidelines. Conducts comprehensive software testing across all stages and progressing through various levels of software integration testing. Drafts software test plans to safeguard their integrity and align with software design. Generates test data and establishes clear test acceptance criteria.

Minimum Experience: 2 years Minimum Education: Associates

Senior Client Support Technician Functional Responsibility: Isolates and advises users on services and technical assistance available and coordinates the provision of such assistance. Identifies causes of job failures and provides consultation with regard to problem resolution. Maintains records of all contacts with members of the user community, specifically the nature of the contact, the resolution of the problem, personnel involved and such other details as necessary to identify the types of problems encountered and the resolution of problems. Ascertains patterns and develops proposed procedural and operational changes to minimize or eliminate common or recurring problems. Develops or provides support for the development of guidance and training materials and updates. Implements developmental assignments covering studies

13 | P a g e and analysis of customer concerns and problems of a limited nature or participates as a member of a team or work group in the analysis of broad policy, planning or problem issues that affect the user community. Supervises Junior level help desk/CST personnel.

Minimum Experience: 6 years Minimum Education: Bachelors

Senior Network Administrator Functional Responsibility: Participates in the development of LAN operating policy, procedures, and standards. Maintains network security system plan including a full disaster recovery plan for equipment software and data network backup and recovery procedures. Participates in the development and implementation of inter-network communications design activities. Directs the research, testing, evaluation, and design activities for network operating systems and file systems. Directs daily system administration activities including monitoring traffic, initiating preventive maintenance procedures, troubleshooting hardware and software problems, and installing and optimizing operating LAN system, and applications software. Develops written user procedures. Prepares technical reports and presents technical briefings to management. Conducts LAN Administration Group meetings.

Minimum Experience: 5 years Minimum Education: Bachelors

Senior Operations Analyst Functional Responsibility: Provide programmatic and technical assistance to management for software programs. Identify new technology, prepare technical specifications, and prepare and execute implementation plans. Review federal and other higher-level strategies. Research, evaluate, and recommend, acquisitions of new and upgraded infrastructure components as well as services acquired from 3rd party service providers. Monitor IT operations for major disruptions, incidents or issues, use technical, or strategic background and experience to track status.

Minimum Experience: 6 years Minimum Education: Bachelors

Software System Engineer - Intermediate Functional Responsibility: Provides technical assistance and troubleshooting for specialized software applications. Analyzes complex systems and subsystems to enhance overall system operations. Monitors software to ensure transmissions, operational status, work with scripts to assist with efficiencies, and maintain server). Gathers information from users, defines work problems, assists in the design of system or computer programs, and implements procedures to resolve the problems. Assists in the development of specifications to enable computer programmers to prepare required programs. Analyzes methods of approach and data, prepares findings, compares alternatives, prepares specifications for programs, and trains users to new systems.

Minimum Experience: 5 years

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Subject Matter Expert Functional Responsibility: Provides in-depth technical knowledge and analysis of highly specialized applications, operational environments, systems analysis, design, integration, documentation, and implementation, aligning them with technical and business objectives for IT Projects. Collaborates with senior team members to analyze, evaluate, and prepare recommendations for system improvements, optimization, development, and maintenance efforts. Creates comprehensive technical documents, such as user manuals, training guides, specifications, and white papers.

Minimum Experience: 8 years Minimum Education: Bachelors

Subject Matter Expert II Functional Responsibility: Provides in-depth technical knowledge and analysis of highly specialized applications, operational environments, systems analysis, design, integration, documentation, and implementation, aligning them with technical and business objectives for IT Projects. Collaborates with senior team members to analyze, evaluate, and prepare recommendations for system improvements, optimization, development, and maintenance efforts. Engages as necessary in all stages of system and software development. Applies expertise, methods, and knowledge to address project requirements.

Applies advanced IT principles and techniques to resolve highly complex and narrowly defined technical challenges in engineering through the development of automated solutions. Creates comprehensive technical documents, such as user manuals, training guides, specifications, and white papers.

Minimum Experience: 10 years Minimum Education: Bachelors

System Administrator - Intermediate Functional Responsibility: Performs system administration and maintenance including security model maintenance, system configuration, system operations, report systems set up, user support and documentation, data reporting requirements, and troubleshooting system operation functional problems. Provides the appropriate network credentials and skill level to ensure contracting's infrastructure is working. Provides support through evaluations, analysis, reports that are ad hoc and labor intensive.

Minimum Experience: 5 years Minimum Education: Bachelors

System Administrator - Senior Functional Responsibility: Performs system administration and maintenance including security model maintenance, system configuration, system operations, report systems set up, user support and documentation, data reporting requirements, and troubleshooting system operation functional problems. Provides the appropriate network credentials and skill level to ensure contracting's infrastructure is working. Provides support through evaluations, analysis, reports that are ad hoc and labor intensive.

Minimum Experience: 7 years

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Task Lead Functional Responsibility: Serves as a functional lead with working knowledge of the technical side.

Oversee day-to-day operations of all contractor functions, configuration management and maintenance of the IT systems equipment. Overall management of the team, schedule, weekly and monthly reports, and liaison with the client and support teams located at other facilities. Provides Subject Matter Expertise on providing analysis, planning, coordination, and transition support to key initiatives.

Minimum Experience: 10 years Minimum Education: Bachelors

Task Manager Functional Responsibility: Provides technical, administrative, and operational leadership to designated tasks, providing supervision to assigned staff for IT Projects. Undertakes additional responsibilities as assigned. Prepares and delivers comprehensive status reports to the customer, serving as the primary point of contact. Oversees all project activities and proactively takes corrective action when necessary to ensure project success. Manages staffing, budget allocation, prioritization, and other personnel-related matters. May assume the role of technical lead for the project.

Minimum Experience: 6 years Minimum Education: Bachelors

Technical Architect Functional Responsibility: Delivers specialized technical expertise in the design, implementation, operation, and maintenance of database management systems (DBMS). Evaluates and provides recommendations on available DBMS products. Determines optimal file organization, indexing methods, and security procedures tailored to specific application requirements. Oversees the overall view of databases, monitors access, and ensures the security and integrity of the databases. Installs, tests, and implements vendor DBMS software, including new releases. Manages various database administration tasks with efficiency and proficiency.

Minimum Experience: 4 years Minimum Education: Bachelors

Telecommunications Engineer Functional Responsibility: Delivers technical expertise in various telecommunications activities, encompassing the planning, design, installation, and maintenance of large-scale telecommunications networks. Assists senior personnel in implementing data communication services. Actively participates in the planning, design, development, testing, implementation, and maintenance of complex online data communication local area networks (LANs). Coordinates hardware installations, monitors data communications systems and/or LANs, and oversees services provided by vendors. Conducts system analysis tasks and provides guidance to technical staff members.

Minimum Experience: 4 years

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Testing Analyst Functional Responsibility: Assist in performing functional, integration, and regression testing. Produces thorough integration tests in conjunction with developers. Creates and manages automated System Test scripts. Records test results within project deadlines. Coordinates activities between development and validation teams to ensure system testing keeps pace with development. Acts as an intermediary between development and validation teams for effective communication.

Minimum Experience: 2 years Minimum Education: Associates

Experience & Degree Substitution Equivalencies Experience exceeding the minimum shown may be substituted for education. Likewise, education exceeding the minimum shown may be substituted for experience.

Equivalent Degree Experience High School 1 year of relevant experience Associates High School or equivalent plus 2 years relevant experience Bachelors Associates degree + 2 years relevant experience or 4 years relevant experience Masters Bachelors plus 2 years relevant experience or Associates degree + 4 years relevant experience or 6 years relevant experience PhD Masters + 2 years relevant experience, or Bachelors + 4 years relevant experience or Associates + 6 years relevant experience or 8 years relevant experience

Standard

Qualifications Substitution

Labor Category Min Edu Min Exp PhD Masters Bachelors Associates High

School

Client Support Technician Associates 2 0 0 0 2 4

Communications Specialist Bachelors 2 0 0 2 4 6

Data Analyst Bachelors 2 0 0 2 4 6

Data Scientist Bachelors 2 0 0 2 4 6

Data Scientist II Bachelors 4 0 2 4 6 8

Expert Consultant Bachelors 6 2 4 6 8 10

Functional System Administrator Bachelors 3 0 1 3 5 7

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Substitution

Labor Category Min Edu Min Exp PhD Masters Bachelors Associates High

School

Implementation Manager, Configuration Specialist

Bachelors 4 0 2 4 6 8

IT Engineering Specialist Bachelors 7 3 5 7 9 11

Operations Analyst I Bachelors 2 0 0 2 4 6

Operations Analyst II Bachelors 4 0 2 4 6 8

Operations Analyst III Bachelors 6 2 4 6 8 10

Program Manager Bachelors 4 0 2 4 6 8

Program Manager II Bachelors 6 2 4 6 8 10

Program Manager III Bachelors 8 4 6 8 10 12

Project Manager Bachelors 3 0 1 3 5 7

Project Manager II Bachelors 5 1 3 5 7 9

Project Manager III Bachelors 7 3 5 7 9 11

Project Manager IV Bachelors 9 5 7 9 11 13

Quality Assurance Manager Bachelors 2 0 0 2 4 6

Quality Assurance Specialist Associates 2 0 0 0 2 4

Senior Client Support Technician Bachelors 6 2 4 6 8 10

Senior Network Administrator Bachelors 5 1 3 5 7 9

Senior Operations Analyst Bachelors 6 2 4 6 8 10

Software System Engineer - Intermediate Bachelors 5 1 3 5 7 9

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Substitution

Labor Category Min Edu Min Exp PhD Masters Bachelors Associates High

School

Subject Matter Expert Bachelors 8 4 6 8 10 12

Subject Matter Expert II Bachelors 10 6 8 10 12 14

System Administrator - Intermediate Bachelors 5 1 3 5 7 9

System Administrator - Senior Bachelors 7 3 5 7 9 11

Task Lead Bachelors 10 6 8 10 12 14

Task Manager Bachelors 6 2 4 6 8 10

Technical Architect Bachelors 4 0 2 4 6 8

Telecommunications Engineer Bachelors 4 0 2 4 6 8

Testing Analyst Associates 2 0 0 0 2 4

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Labor Category Descriptions

SIN 541611

Business Process Task Manager Functional Responsibility: Gathers and organizes information on problems or procedures, including present operating procedures. Analyzes data, develops information, and assesses available solutions or alternative methods of proceeding. May interface directly with the customer-designated representative and leads various TO activities. Coordinates with clients and trains users to ensure smooth implementation and functional performance of new systems, procedures, or organizations. Develops and implements operational tests and assessments. Develops and maintains functional and operating documentation.

Minimum Experience: 2 years Minimum Education: Bachelors

Professional Services Program Analyst Functional Responsibility: Gathers and organizes information on problems or procedures, including present operating procedures. Analyzes data, develops information, and assesses available solutions or alternative methods of proceeding. Coordinates with clients and trains users to ensure smooth implementation and functional performance of new systems, procedures, or organizations. Develops and implements operational tests and assessments. Develops and maintains functional and operating documentation. Plans study of work problems and procedures (to include, organizational change, communications, information flow, decision-making processes, control processes, operational effectiveness, or cost analyses). Organizes and documents findings of studies and prepares recommendations for implementation of new systems, procedures, or organizational changes. Oversees and manages projects and programs.

Minimum Experience: 4 years Minimum Education: Bachelors

Professional Services Program Manager Functional Responsibility: Responsible for overall business and financial management of programs and projects. Oversees program budgets, schedules, and performance. Directs staff. Has primary responsibility for program health. Responsible for ensuring that corporate resources are available and are effectively used to meet client goals and requirements. Develops solutions for complex problems and provides expertise at the highest Government and corporate levels.

Minimum Experience: 6 years

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Experience & Degree Substitution Equivalencies Experience exceeding the minimum shown may be substituted for education. Likewise, education exceeding the minimum shown may be substituted for experience.

Equivalent Degree Experience High School 1 year of relevant experience Associates High School or equivalent plus 2 years relevant experience Bachelors Associates degree + 2 years relevant experience or 4 years relevant experience Masters Bachelors plus 2 years relevant experience or Associates degree + 4 years relevant experience or 6 years relevant experience PhD Masters + 2 years relevant experience, or Bachelors + 4 years relevant experience or Associates + 6 years relevant experience or 8 years relevant experience

Substitution

Labor Category Min Edu Min Exp PhD Masters Bachelors Associates High

School

Business Process Task Manager Bachelors 2 0 0 2 4 6

Professional Services Program Analyst Bachelors 4 0 2 4 6 8

Professional Services Program Manager Bachelors 6 2 4 6 8 10