MAS - Quality Management International Inc. - 47QTCA20D0050

GENERAL SERVICES ADMINISTRATION

FEDERAL ACQUISITION SERVICE

FEDERAL SUPPLY SCHEDULE FSS PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to -date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage is: http://www.GSAAdvantage.gov

SCHEDULE NAME

CONTRACTOR NAME

FEDERAL SUPPLY GROUP:

CONTRACT NUMBER:

CONTRACT PERIOD:

Point of Contact:

Address:

E-mail:

Tel:

Web:

Business Size:

MULTIPLE AWARD SCHEDULE

QUALITY MANAGEMENT INTERNATIONAL INC. dba QMII

Professional Services

47QTCA20D0050

January 27, 2020 TO January 26, 2030

Inderjit Arora 44081 Pipeline Plz, Ste. 115, Ashburn, VA 20147 iarora@qmii.com 888-357-9001 Ext 102 https://www.qmii.com

8a Small Disadvantaged

For more information on ordering on ordering go to the following website:

https://www.gsa.gov/schedules.

Price list current as of Modification # PS0026 effective May 20, 2025.

http://www.gsaadvantage.gov/ https://www.gsa.gov/schedules

FEDERAL SUPPLY SCHEDULE FSS PRICE LIST

Quality, Environment, Safety and Security. Since 1986, QMII provides custom auditing, training and consulting for improving business management systems.

Found on the web at https://www.qmii.com/

Table of Contents I. Executive Summary

II. Process Management Systems

III. Introducing Quality Management International, Inc

IV. SIN 541611: Management and Financial Consulting, Acquisition and Grants Management

Support, and Business Program and Project Management Services

Consulting

Developing a Process Management System

Improving a Process Management System

Auditing

V. SIN 611430: Professional and Management Development Training

Locations

What makes our training unique?

Management Systems and Lead Auditing

Courses (by system standard used)

ISO 9001 Quality Management Systems Lead Auditor

ISO 14001 Environmental Management Systems Lead Auditor

ISO 28000 Supply Chain Security Systems Lead Auditor

ISO/IEC 17025 Laboratory Management Systems Lead Auditor

ISO/IEC 27001 Information Security Management Systems Lead Auditor

ISO 45001 Occupational Health and Safety Management Systems Lead Auditor

AS9100 Aerospace Quality Management Systems Lead Auditor

AS9110 Aerospace Quality Management Systems Lead Auditor

Executive Overview: Management Systems

Problem Solving (Root Cause Analysis Workshop)

Process-based Management Systems Briefing https://www.qmii.com/

DDMS Workshop (Developing and Documenting a Process-based Management System)

ISO 9001 Quality Management Systems Internal Auditor

ISO 14001 Environmental Management Systems Internal Auditor

ISO/IEC 27001 Information Security Management Systems Internal Auditor

ISO 45001 Occupational Health and Safety Management Systems Internal Auditor

AS9100 Aerospace Quality Management Systems Internal Auditor

AS9110 Aerospace Quality Management Systems Internal Auditor

ISO/IEC 17025 Laboratory Management Systems Internal Auditor

Measurement Systems Analysis

ISM Auditor

ISPS Auditor

ISM & ISPS Auditor

VSO/CSO/PFSO training

Designated Person Ashore (DPA) Training

Leadership Training

Team Building

Introduction to Project Management

FMEA Training

Mistake Proofing

VI. SIN ANCILLARY: Ancillary Supplies and/or Services

Resit Service with Post Exam Coaching

Resit Service

VII. Pricing

VIII. Labor Categories

Service Contract Labor Standards Matrix:

Pricing

Consulting: Senior Director

Consulting: Director

Consulting: Managing Director

Consulting: Consultant

Auditing: Lead Auditor

Auditing: Auditor

Program Manager

Quality Assurance Manager

System Administrator

Client/Server Network Architect

Software Developer

Administrative Assistant (Project)

IX. Terms And Conditions Applicable

X. Agency Ordering Information

XI. EXHIBIT A

SIN 541611 (Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services)

SIN 54151S (Information Technology Professional Services)

SIN 611430 (Professional and Management Development Training)

SIN ANCILLARY (Ancillary Supplies and/or Services)

XII. EXPERIENCE AND DEGREE SUBSTITUTION POLICY

Substitution Guidelines:

I. Executive Summary Quality Management International, Inc. is one of the original management systems consulting firms in North America and Europe.

We provide training, auditing and consulting services to empower commercial and governmental organizations to master the continual improvement of their management systems. This allows our clients to meet the needs of their customers, employees, shareholders and other stakeholders faster and more efficiently.

QMII's insights are based on experience gained in assisting organizations to upgrade their business management system, improve IT networks and processes, redesign processes and improve teamwork. This, along with our wealth of international experience in Europe, Africa, Asia, Far East and the

Middle East using our process-based systems approach make us an industry leader in management systems. Many of the successful consultants and auditors practicing today were originally trained by QMII.

QMII has an outstanding team of Consultants, Trainers, Project Managers, Solution Architects, and Analysts, and highly skilled management and technical project team. Together we are committed to providing reliable and quality solutions.

Since our foundation in 1986, QMII has served organizations in many different industries including manufacturing, transportation, engineering, aerospace, maritime, oil and gas, professional services, food processing, medical devices, defense, construction, government, education and others.

II. Process Management Systems Your enterprise has a system, even if it is not defined. Unless you intervene, one or more of the four essential parts of your process management system may become ineffective:

1. Policy and objectives to guide the organization

2. Responsibilities defined so that people know what is expected

3. Defined processes linking people to business objectives

4. Data shared and analyzed to improve the performance of the company

Here are some questions to consider:

▪ How does your organization know it will always collect and meet the needs of its customers?

▪ How does your organization control the risk of product liability, damaging the environment, and endangering the health and safety of employees?

▪ Does your organization have a formal methodology for driving continual improvement through preventive action?

▪ When problems happen, how is the root cause identified, removed, controlled and communicated so the problem never happens again?

A defined and continually improved process management system is the tool that enables some organizations to answer these questions with confidence.

Driven by your business objectives, a system conforming to our American national System standards, ISO 9001 and ISO 14001, is capable of delivering assurance (confidence) and continual improvements in:

▪ System: the parts that work together - see the four parts listed above

▪ Processes: work to convert inputs into outputs by adding value

▪ Products: services and tangible products that result from processes

▪ Quality: fulfilling objectives including yield and cycle time

▪ Loss prevention: removing unacceptable risks and avoidable costs

▪ Environment: preventing pollution and waste to improve the new bottom- line These apply to any enterprise that is relentless in its determination to do better.

A management system designed specifically for your business can hasten the rate at which the core process (Get work>Do work>Get paid™) adds value.

With the systems key processes clearly defined, well-trained and persistent teams can secure never-ending improvements in the rate their core process adds value.

The users of a system need to feel that they own their procedures to be enthusiastic for using their system vigorously. This sense of ownership is strengthened if the process teams are involved in defining their part of system.

When leaders give their process teams (for each key process) an appreciation of their wider system, "system-thinking" can prevail and the organization learns that the system is the source of most solutions.

III. Introducing Quality Management International, Inc.

An American corporation, Quality Management International, Inc. originated in the United Kingdom in 1986. QMII brings a wealth of international experience from Europe and Asia with insights from helping hundreds of companies to upgrade their business management systems, redesign processes and improve teamwork.

QMII is one of the original management systems consulting firms in North America and Europe and is widely respected as an industry leader. In fact, many of the consultants and auditors practicing today were originally trained by QMII. Since our inception, QMII has served many organizations in disparate industries including manufacturing, transportation, engineering, aerospace, chemical processing, professional services, food, medical device, construction, government, education and others.

QMII is certified by Exemplar Global and Probitas Authentication to train management system auditors. QMII provides management systems training that teach people to understand the business processes and management systems, system standards, how to effectively audit management systems and how to improve their overall system performance.

IV. SIN 541611: Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

Consulting

Our consulting services are summarized as follows:

▪ Developing a Process Management System

▪ Improving a Process Management System

QMII clients achieve first time and certified registration to ISO 9001 and ISO 14001 and their derivatives (including IATF 16949, ISO/IEC 17025, ISO 13485, ISO 22000, ISO 45001, ISO 28000 and AS9100) with effective business management systems that are essential for competitive organizations. These management systems focus on how the company converts stakeholder needs into satisfied stakeholders and revenue, while fulfilling many other internal and external requirements. We work with our clients to make their systems effective.

Developing a Process Management System

There are many ways to develop a management system. Some ways help your business and while others hurt it. We use the People>Processes>System ™ approach to develop the system you already use to run your business while ensuring that system naturally conforms to any applicable systems standards (ISO) and regulations. This leads to a system that is embraced by employees and the lowest implementation and maintenance costs. We do not add or impose new systems just to meet the standard.

These systems naturally meet the requirements of system standards so certified registration is a quick option--if beneficial for marketing purposes.

After carefully managed project, our clients can add value faster for their stakeholders, measured by bottom-line performance, as their systems focus processes on converting needs into cash. Their system is self-improving ready for driving continual process and system improvement using tools such as lean and six sigma. The involvement of our consultants can vary, too. We have designed our training and consulting to provide you with flexibility for planning and executing your project. Use the graphic below and let available resources determine which option is best for you:

A: Project leaders and key managers attend a “Management Systems and Lead Auditing” class and learn the skills needed to plan and execute your system development and certification project. Use our website to manage your project.

B: Additionally, we run this class in-house for up to 10 key players, incorporating your existing business processes, thus expediting your project planning.

C: Additionally, we assess your system, identify gaps and key processes, report and plan the project and provide in-house training for leaders, system developers and auditors. We also facilitate teams on process analysis or value stream mapping and conduct the pre-assessment to advice on readiness for certification.

D: Additionally, we work as a member of your Task Force analyzing your processes, conducting the aspects and impacts analysis, developing the system documentation, assist in selecting a registrar valued by your customers, and assist management with the communication plan for launching the system.

For options “C” and “D”, we guarantee certification, if required. For all options, we provide free support via phone and email so your team has expert advice and you can control your costs.

Please contact us with your system development objectives.

Improving a Process Management System

Our consultants will work with your team to apply quality management techniques, including lean and Six Sigma, to analyze your processes and system. Our services include:

▪ Analyzing processes to determine process capability and opportunities for improvement

▪ Process and design FMEA

▪ Applied lean methodology to remove process and system waste

▪ Design of experiments

▪ Analyzing and improving process measurement systems

▪ Database development to support process measurement systems

Every management system is different and organizations have different needs. Please contact us with your project objectives.

These rates for personnel involved in these offerings may be found in our price guide under the “SIN 541611, 541611RC (Integrated Consulting Services)” section.

Auditing

Our auditing services are summarized as follows:

▪ Conducting a Process and System Audit

▪ Leading a Process and System Audit

When assigned to projects, our auditors assess the systems and processes of the project team. They initiate actions to reinforce the project management system, so it works effectively in meeting the objectives of the project as a whole.

Our auditors also conduct thorough impartial assessments to determine when our consulting clients are ready for certified registration. Using these services, some of our clients choose public declaration of conformity with chosen system standards instead of registration.

All of our auditors are certified management systems Lead Auditors. Our audit experience includes:

▪ Gap analyses against system standards and regulations

▪ Due diligence audits, linking people, processes and the system to the results of financial due diligence audits

▪ Process audits assessing effectiveness against management and system requirements

▪ Contract and product audits

We can conduct assessments independently or as a member of your team.

Please contact us with your audit objectives.

These rates for personnel involved in these offerings may be found in our price guide under the “541611 (Consulting)” section.

V. SIN 611430: Professional and Management Development Training

Challenge old paradigms and find new ways to understand and improve your business.

Course Types

As a certified training organization, our goal is to provide professionals with learning opportunities for understanding processes and systems as they relate to any organization.

Students from all backgrounds, including managers, engineers, accountants, lawyers and others, learn how systems are used to coordinate people and processes toward fulfilling common objectives.

Some students are very experienced quality, environmental and health and safety professionals. They use our training to advance their credentials, solve a problem, or simply improve their business. Others are completely new to process and system management and want to learn about how systems work to add value.

Select from our course types below to learn about specific classes that may be of interest to you:

▪ Management Systems and Lead Auditing

▪ Executive Overview: Management Systems

▪ Problem Solving / Root Cause Analysis

▪ Process Management Systems Briefing

▪ System Leader and Builder Workshops

▪ Internal Auditing

▪ Metrology and Calibration

▪ ISM Auditor

▪ ISPS Auditor

▪ Designated Person Ashore (DP/DPA) Training

Locations

Our public training courses are available across the United States. While we cannot run a course in every city, we aim to provide courses in or convenient to most major cities.

If you cannot travel or you have 4 or more team members requiring training, please contact us regarding our in-house training. All of our courses are available in-house.

What makes our training unique?

Many reasons, but here are a few:

▪ As Systems Engineers, our courses reflect our focus on overall system effectiveness instead of localized process improvement

▪ We have taught, practiced and continually improved the “Process

Approach” since 1986, the same methodology now advocated by our national and international quality management system standard, ISO

▪ Our independence - we are not a registrar or affiliated with a registrar and we teach you what the registrars will not (or cannot)! Because of our independence, you can bring your particular process and system concerns to class and the instructor will work to answer your questions.

▪ We teach managers and auditors how to understand processes and systems whether or not they are documented

▪ Our instructors average over 30 years’ experience working as process, systems and auditing professionals

Significant differences exist between training organizations including competence of instructors, professionalism of course materials, alumni services, and management system and audit philosophy. By understanding these differences you can find the best match for you.

We encourage you to invest your time to learn management systems from lifelong students and practitioners of systems thinking.

Management Systems and Lead Auditing

Learn how the success of processes depend upon the system they work within.

These five-day courses prepare you to develop, maintain and audit management systems in accordance with international system standards AND focus on how your business operates. Short lectures, teamwork and role-play will deepen your understanding of management system principles and the structure of systems and processes.

These courses have been developed by system engineers to teach how management systems are currently used and will be used in the years to come

– not how they have been used in years past. Consequently, our courses incorporate material directly addressing concepts applicable to all professionals today, including:

▪ Business process analysis

▪ Combined and integrated management systems

▪ Integrating ISO, Lean and Six Sigma

▪ Operational risk analysis

Courses (by system standard used)

▪ ISO 9001

▪ ISO 14001

▪ ISO 28000

▪ ISO/IEC 17025

▪ ISO 27001

▪ ISO 45001

▪ AS9100 / AS9110

ISO 9001 Quality Management Systems Lead Auditor

This course teaches how management systems convert customer needs into satisfied customers, how to interpret and apply the requirements of ISO 9001, and how to conduct and lead a process and system audit.

This course is certified by Exemplar Global. Successful completion of this course fulfills the training requirements for becoming an Exemplar Global certified QMS Lead Auditor.

Who should attend?

➢ Quality professionals

➢ VP/Directors of Quality

➢ ISO Managers/Management Reps

➢ Individuals who want to become EG certified lead auditors

➢ Process owners

➢ Systems professionals or people who want to understand how management systems work

➢ Improvement Specialists

➢ Buyers/Procurement professionals

What will you learn?

How to:

➢ Plan and execute QMS development or transition projects ensuring conformity to ISO 9001

➢ Identify and implement the controls necessary for ensuring the QMS translates customer needs into satisfied customers

➢ Relate fiduciary concerns to the performance of the QMS

➢ Develop reliable and pliable systems, particularly effective for organizations where process objectives are constantly changing

➢ Determine and communicate the resources necessary to enable the system

➢ Communicate the roles and responsibilities within the QMS to the organization

➢ Conduct and lead 1st, 2nd and 3rd party audits, particularly on undocumented systems and audit for process effectiveness against measurable objectives

➢ Relate the capabilities of the organization to the expectations of customers, top management and shareholders

➢ Use the QMS to work proactively and not reactively

➢ Explain to customers how the organization plans to fulfill its promises and show evidence that it has done so in the past

Because of our independence, you can bring your particular process and system concerns to class and the instructor will work to answer your questions as best as possible.

Related Requirements This course is also taught using related management system requirements, including:

ISM Code Hazard Analysis and Critical Control Points (HACCP)

ISO/IEC 17025

AS9100

10 CFR Appendix B Requirements specific to your industry segment Please contact us for details.

This course section may be found in our price guide under “ISO 9001 Quality Management Systems Lead Auditor”.

Visit our website for our current public training schedule.

ISO 14001 Environmental Management Systems Lead Auditor

This course teaches how environmental management systems convert stakeholder needs into realized requirements, how to interpret and apply the requirements of ISO 14001, and how to conduct and lead a process and https://www.qmii.com/iso-9001-2015-lead-auditor-training/ system audits.

course fulfills the training requirements for becoming an Exemplar Global certified EMS Lead Auditor.

Who should attend?

➢ Environmental professionals

➢ VP/Directors of Regulatory Affairs

➢ ISO Managers/Management Reps

➢ Individuals who want to become EG certified lead auditors

➢ Systems professionals or people who want to understand how management systems work

➢ Plan and execute EMS development projects assuring conformity to ISO

14001 and compliance to applicable regulations

➢ Conduct an environmental aspect and impacts analysis

➢ Identify and implement the controls necessary for an effective EMS

➢ Relate fiduciary concerns to the performance of the EMS

➢ Develop reliable and pliable systems (particularly effective for organizations where process objectives are constantly changing)

➢ Determine and communicate the resources necessary to enable the system

➢ Communicate the roles and responsibilities within the EMS to the organization

➢ Conduct 1st, 2nd and 3rd party audits, particularly on undocumented systems, and audit for process effectiveness against measurable objectives

➢ Relate the capabilities of the organization to the expectations of customers, top management and shareholders

➢ Use the EMS to manage environmental risk and continually reduce waste system concerns to class and the instructor will work to answer your questions as best as possible.

This course section may be found in our price guide under “ISO 14001 Environmental Management Systems Lead Auditor”.

ISO 28000 Supply Chain Security Systems Lead Auditor

This class delivers the skills and knowledge required by the Security Management System team to achieve and keep certification. It also prepares attendees to independently assess conformity of any SCMS to ISO 28000.

course fulfills the training requirements for becoming an EXEMPLAR GLOBAL certified Supply Chain Management Systems Lead Auditor.

The team learns how to develop the SCMS while managers can learn how to use, evaluate and improve the SCMS so it works effectively. The management representative (and deputy) learns to fulfill the roles and responsibilities with competence, confidence and authority.

This class particularly addresses organizations operating combined management systems (one business management system conforming to multiple system standards beyond ISO 28000, for example: ISO 9001, ISO

14001, ANSI Z-10 & ISO 45001).

➢ CEO/VP/Top Management of any organization

➢ Directors of Quality https://www.qmii.com/iso-14001-2015-lead-auditor-training-course/

➢ Quality professionals

➢ Security professionals including Maritime Security Professionals/CSO

➢ All personnel having a stake in the security of the supply chain

➢ ISO Managers/Management Reps

➢ Individuals who want to become EXEMPLAR GLOBAL certified lead auditors

➢ Process owners

➢ Systems professionals or people who want to understand and appreciate the supply chain security management systems

➢ Process Analysis for Identifying Resources and Critical Controls

➢ Understand the processes necessary in assessing security threats and perceptions

➢ Prepare plans based on security assessment to meet the needs of supply chain security

➢ Analyze operational and security risk

➢ Evaluate a Business System Manual

➢ Prepare an Audit Schedule

➢ Prepare Checklists from Process Analysis

➢ Gather factual evidence

➢ Run an Audit Investigation

➢ Create Nonconformity Statements

➢ Run an Audit Closing Meeting

➢ Report an Audit

➢ Handle Corrective Action system concerns to class and the instructor will work to answer your questions as best as possible.

This course section may be found in our price guide under “ISO 28000 Supply Chain Security Systems Lead Auditor”.

ISO/IEC 17025 Laboratory Management Systems Lead Auditor

This course teaches how management systems work with respect to laboratories, how to interpret and apply the requirements of ISO/IEC 17025, and how to conduct and lead a process and system audits.

This course is intended particularly for laboratories or organizations that work closely with laboratories to develop effective management systems that also conform to ISO/IEC 17025.

➢ Laboratory professionals

➢ Quality professionals working in or with laboratories

➢ ISO Managers/Management Reps

➢ Auditors (internal, 3rd party, and supplier)

➢ Process owners

➢ Systems professionals or people who want to understand how

➢ Management systems work

➢ Buyers/Procurement professionals

➢ Identify and implement the controls necessary for ensuring the

QMS translates customer needs into satisfied customers

➢ Interpret and apply the requirements of ISO/IEC 17025

➢ Relate fiduciary concerns to the performance of the QMS

➢ Develop reliable and pliable systems, particularly effective for organizations where process objectives are constantly changing

➢ Determine and communicate the resources necessary to enable the system https://www.qmii.com/iso-28000-lead-auditor/

➢ Communicate the roles and responsibilities within the QMS to the organization

➢ Conduct and lead 1st, 2nd and 3rd party audits, particularly on undocumented systems and audit for process effectiveness against measurable objectives

➢ Relate the capabilities of the organization to the expectations of customers, top management and shareholders

➢ Use the QMS to work proactively and not reactively

➢ Explain to customers how the organization plans to fulfill its promises and show evidence that it has done so in the past

This course section may be found in our price guide under “ISO/IEC 17025 Laboratory Management Systems Lead Auditor”.

ISO/IEC 27001 Information Security Management Systems Lead Auditor

QMII’s ISO/IEC 27001 Lead Auditor training gives students an understanding of the requirements of ISO/IEC 27001 and how to relate the requirements to your Information security management system. Understand how process-based management systems conforming to ISO/IEC 27001 ensure that Information Security (Infosec) requirements are accurately determined and consistently fulfilled.

Gain the tools necessary to conduct and lead ISO/IEC 27001 audits to determine conformity to the standard. This course is certified by Exemplar Global. Successful completion of this course fulfills the training requirements for becoming an Exemplar Global certified ISMS Lead Auditor.

Who should attend?

➢ VP/Directors of IT and IS

➢ ISO Managers/Management Reps

➢ Individuals who want to become Exemplar Global certified Information security management system (ISMS) lead auditors using ISO/IEC 27001 http://www.qmiiuniversity.com/course.php?o=4&p=Iso17025-training

➢ Process owners

➢ Systems professionals or people who want to understand how information security management systems work

➢ Improvement Specialists

➢ IT professionals

➢ Top managers who want to reap the benefit of conforming to ISO/IEC

27001 requirements

➢ Plan and execute ISMS development or ISO/IEC 27001 transition projects.

➢ Identify and implement the controls necessary for ensuring the ISMS effectively meets ISO/IEC 27001 requirements

➢ Determine and communicate the resources necessary for the system to work as planned

➢ Communicate the roles and responsibilities within the ISMS to the organization

➢ Conduct and lead 1st, 2nd and 3rd party ISO/IEC 27001 audits, particularly on undocumented systems and audit for process effectiveness against measurable objectives including ISO/IEC 27001

➢ Relate the Information Security capabilities of the organization to the expectations of customers, top management and shareholders

➢ Use the Information Security Management System to work proactively and not reactively

➢ Explain to customers how the organization plans to fulfill its Information Security promises and show evidence that it has done so in the past

➢ Because of our independence, you can bring your particular process and system concerns to class and the instructor will work to answer your questions as best as possible.

This course section may be found in our price guide under “ISO/IEC 27001 Information Security Management Systems Lead Auditor”.

ISO 45001 Occupational Health and Safety Management Systems Lead

Learn the requirements of ISO 45001 and how to relate the requirements to your OHS management system. Understand how process-based management systems are responsible for ensuring customer requirements are determined and consistently fulfilled over time. This course is certified by Exemplar Global. Successful completion of this course fulfills the training requirements for becoming an Exemplar Global certified OHSMS Lead Auditor.

➢ Health and safety professionals

➢ VP/Directors of Regulatory Affairs

➢ ISO Managers/Management Reps

➢ Individuals who want to become Exemplar Global certified lead auditors

➢ Systems professionals or people who want to understand how management systems work

➢ Plan and execute OHSMS development projects assuring conformity to

ISO 45001 and compliance to applicable regulations

➢ Use an OHSMS to ensure regulatory compliance

➢ Identify and implement the controls necessary for an effective OHSMS

➢ Relate fiduciary concerns to the performance of the OHSMS https://www.qmii.com/isoiec-27001-2013-lead-auditor-training

➢ Develop reliable and pliable systems (particularly effective for organizations where process objectives are constantly changing)

➢ Determine and communicate the resources necessary for the system to work as planned

➢ Communicate the roles and responsibilities within the OHSMS to the organization

➢ Conduct First, Second- and Third-party audits, particularly on undocumented systems, and audit for process effectiveness against measurable objectives

➢ Relate the capabilities of the organization to the expectations of customers, top management, and shareholders

➢ Use the OHSMS to manage environmental risk and continually reduce accidents and incidents

This course section may be found in our price guide under “ISO 45001 Occupational Health and Safety Management Systems Lead Auditor”.

AS9100 Aerospace Quality Management Systems Lead Auditor

QMII’s AS9100 Lead Auditor Training course is an in-depth course that provides the skills to manage first, second and third party AS9100/AS9110 audits. You will learn the requirements of AS9100 and how they relate to your aerospace quality management system. Even though AS9100 is used as the model for teaching systems and audit, this course enables students to develop and apply auditing skills using any applicable management system standard.

This course is certified by PROBITAS Authentication. Successful completion of this course fulfills the training requirements for becoming PROBITAS Authentication certified AQMS Lead Auditor.

https://www.qmii.com/iso-45001-2018-lead-auditor/

➢ Management Representatives

➢ Quality Assurance Directors/Personnel

➢ Quality Managers

➢ Individuals interested in conducting aerospace audits

➢ Engineers

➢ Consultants

This course also benefits a range of professionals including quality managers and directors, business process owners/managers, supply chain/purchasing managers, chief executives, and directors.

What will you learn?

How to:

➢ Interpret the requirements of AS9100

➢ Understand additional aerospace requirements including AS9101 and

AS9104

➢ Recognize AS9101 process-based auditing model and required documents

➢ Identify IAQG sector scheme requirements

➢ Understand the AQMS auditing process

➢ Plan, perform and report audits

➢ Take effective corrective action

➢ Monitor, report and improve system performance

➢ Understand the registration and certification process

This course section may be found in our price guide under “AS 9100 Aerospace Quality Management Systems Lead Auditor”.

AS9110 Aerospace Quality Management Systems Lead Auditor

QMII’s AS9110 Lead Auditor Training course is an in-depth course that provides the skills to manage first, second and third party AS9110 audits. You https://www.qmii.com/as-9100-lead-auditor-training/ will learn the requirements of AS9110 and how they relate to your aerospace quality management system. Even though AS9110 is used as the model for teaching systems and audit, this course enables students to develop and apply auditing skills using any applicable management system standard.

This course is certified by PROBITAS Authentication. Successful completion of this course fulfills the training requirements for becoming PROBITAS Authentication certified AQMS Lead Auditor.

Who should attend?

➢ Management Representatives

➢ Quality Assurance Directors/Personnel

➢ Quality Managers

➢ Individuals interested in conducting aerospace audits

➢ Engineers

➢ Consultants

This course also benefits a range of professionals including quality managers and directors, business process owners/managers, supply chain/purchasing managers, chief executives, and directors.

What will you learn?

How to:

➢ Interpret the requirements of AS9110

➢ Understand additional aerospace requirements including AS9101 and

AS9104

➢ Recognize AS9101 process-based auditing model and required documents

➢ Identify IAQG sector scheme requirements

➢ Understand the AQMS auditing process

➢ Plan, perform and report audits

➢ Take effective corrective action

➢ Monitor, report and improve system performance

➢ Understand the registration and certification process

This course section may be found in our price guide under “AS 9110 Aerospace Quality Management Systems Lead Auditor”.

Executive Overview: Management Systems

This one-day overview explains to top management their responsibilities within a management system, why systems are vital and how system standards such as ISO 14001 and ISO 9001 can help a company grow and continually improve.

Many organizations are introduced to management systems because they are forced to consider ISO certification. This overview shows how system development can happen many different ways, but the best approach is to analyze your existing processes and system and align them with your business objectives.

➢ Top management

➢ Process Owners

➢ Functional Managers

➢ ISO project managers

What you will learn

➢ Understanding of quality, value and system

➢ Importance of process and requirements

➢ How systems work

➢ Leadership requirements for developing the management system

➢ Leadership requirements for running and continually improving the management system

This course section may be found in our price guide under “Executive Overview: Management System.”

https://www.qmii.com/as-9110-lead-auditor/

Problem Solving (Root Cause Analysis Workshop)

This workshop teaches a team-based approach to eliminating root causes through effective preventive and corrective action using the Eight Disciplines Problem Solving (8D) methodology. At the heart of any management system is an engine for finding problems within the system, prioritizing problems based upon stakeholder needs (including financial impact), identifying root causes, eliminating the causes and putting the controls in place to make sure they never happen again.

Using a hands-on approach, this workshop prepares the team to jump-start any preventive and corrective action process—whether your system is new or has been in place for years.

➢ Preventive and Corrective Action Teams

➢ Quality Managers

➢ Improvement Specialists/Teams

➢ Auditors

➢ Process Owners

➢ Functional managers

➢ Preventive and corrective action process (meeting the requirements of

ISO 9001 and ISO 14001)

➢ Selecting preventive and corrective action teams

➢ How nonconformity statements affect the preventive and corrective action process

➢ Prioritizing nonconformities and preventive and corrective actions using Pareto analysis and based upon stakeholder requirements

➢ Root cause analysis

➢ Planning and executing preventive and corrective action

➢ Keeping the gains

➢ How this methodology meets the requirements of IATF 16949

This course section may be found in our price guide under “Problem Solving (Root Cause Analysis) Workshop”.

Process-based Management Systems Briefing

This half-day overview explains to large groups within your organization how to manage processes within the context of a management system for the purposes of system development and continual improvement.

All organizations have a management system. Learn how the system is proactively used to fulfill business objectives.

Who should attend?

➢ Top Management

➢ Functional or Process Managers

➢ Anyone in a process driven organization

➢ How a process management system works

➢ Achieving ISO standards conformity without “recreating” a system

➢ Developing stable processes for reduced variability

➢ Using multiple improvement methodologies (e.g. ISO, lean and six sigma) within one business management system

➢ Linking system performance to financial performance

➢ Using the management system to drive continual improvement http://www.qmiiuniversity.com/course.php?o=4&p=root-cause-analysis https://www.qmii.com/rca-problem-solving/

DDMS Workshop (Developing and Documenting a Process-based Management System)

This two-day workshop is vital training for teams creating their management system to conform to system standards (such as ISO) AND reduce operating costs up to and beyond registration.

Designed to be interactive, participants go well beyond understanding what is required of them. This seminar presents and discusses the importance of working systematically to manage processes, growth and continual improvement so teams are coordinated and customers are assured of promised results.

Learn how to develop a system around how you currently do business, not around system standards. Learn how to document systems so they are used every day by people throughout the organization to manage improvement -not just by the system manager and when the system is audited.

Develop a management system that goes far beyond writing manuals and procedures. Invest the time to learn why and how to develop a system that reflects how your business operates—not some standard—while still meeting the requirements necessary for first time ISO certification.

Workshop Options by System Standard

Combined (one system conforming to multiple standards)

ISO 9001

14001

IATF 16949

ISO/IEC 17025

ISO 13485

AS9100/AS9110

➢ System Managers

➢ Management Reps

➢ ISO Managers

➢ Process Owners

➢ Any member of the system development or “ISO” team

What you will learn

➢ How systems work

➢ Quality management principles

➢ Understanding of the appropriate system standards (e.g. ISO 9001)

➢ Establishing measurable process and system objectives

➢ Policies and objectives

➢ Process analysis for identifying resources and critical control points

➢ Performing an aspect and impacts analysis (ISO 14001)

➢ How to best document a system

➢ Defining a core process

➢ Determining the interactivity of processes

➢ Planning a system development project

➢ How to assess system performance

This course section may be found in our price guide under “DDMS Workshop (Developing and Documenting a Process-based Management System)”.

ISO 9001 Quality Management Systems Internal Auditor

Learn how to audit for both process/system effectiveness as well as conformity.

These three-day courses prepare you to audit processes and/or management systems against any requirements, including:

➢ ISO 9001

ISO 45001

Other (you specify) http://www.qmiiuniversity.com/course.php?o=4&p=developing-a-process-based-management-system http://www.qmiiuniversity.com/course.php?o=4&p=developing-a-process-based-management-system

➢ Published and unpublished management requirements

➢ Laws and regulations

➢ Contracts

You will learn with short lectures, teamwork and role-play to deepen your understanding of the audit process and how to use audit criteria.

Who should attend?

➢ Internal auditors

➢ Quality Managers

➢ Internal audit program managers

➢ Experienced auditors looking for refresher training

➢ Process analysis for identifying resources and critical control points

➢ Implementing and managing an internal audit program

➢ Audit scheduling

➢ Process review and checklist preparation

➢ Audit investigation (obtaining evidence)

➢ Audit investigation (evaluating evidence)

➢ Writing nonconformity statements

These courses are designed both for individuals new to auditing and for experienced professionals looking for auditor refresher training.

This course may be found in our price guide under “ISO 9001 Quality Management Systems Internal Auditor”

ISO 14001 Environmental Management Systems Internal Auditor https://www.qmii.com/iso-9001-2015-internal-auditor/

➢ ISO 14001

➢ Published and unpublished management requirements

Who should attend?

➢ Internal auditors

➢ Environmental Managers

➢ Implementing and managing an internal audit program

➢ Audit scheduling

➢ Process review and checklist preparation

➢ Audit investigation (obtaining evidence)

This course may be found in our price guide under “ISO 14001 Environmental https://www.qmii.com/iso-14001-2015-internal-auditor/ https://www.qmii.com/iso-14001-2015-internal-auditor/

ISO/IEC 27001 Information Security Management Systems Internal

➢ ISO/IEC 27001

➢ Published and unpublished management requirements

Who should attend?

➢ Internal auditors

➢ Information Security Managers

➢ Implementing and managing an internal audit program

➢ Audit scheduling

➢ Process review and checklist preparation

➢ Audit investigation (obtaining evidence) experienced professionals looking for auditor refresher training.

This course may be found in our price guide under “ISO/IEC 27001 Information Security Management Systems Internal Auditor”

ISO 45001 Occupational Health and Safety Management Systems Internal Auditor

➢ ISO 45001

➢ Published and unpublished management requirements

Who should attend?

➢ Internal auditors

➢ Safety Managers

➢ Implementing and managing an internal audit program

➢ Audit scheduling

➢ Process review and checklist preparation

➢ Audit investigation (obtaining evidence)

This course may be found in our price guide under “ISO 45001 Occupational Health and Safety Management Systems Internal Auditor”

Visit our website for our current public training schedule.

AS9100 Aerospace Quality Management Systems Internal Auditor

➢ AS9100

➢ Published and unpublished management requirements

Who should attend?

➢ Internal auditors

➢ Quality Managers

➢ Implementing and managing an internal audit program https://www.qmii.com/iso-45001-2018-internal-auditor/

➢ Audit scheduling

➢ Process review and checklist preparation

➢ Audit investigation (obtaining evidence)

This course may be found in our price guide under “AS9100 Aerospace Quality

AS9110 Aerospace Quality Management Systems Internal Auditor

➢ AS9110

➢ Published and unpublished management requirements

Who should attend?

➢ Internal auditors

➢ Quality Managers

➢ Internal audit program managers https://www.qmii.com/as-9100-internal-auditor-training/

➢ Implementing and managing an internal audit program

➢ Audit scheduling

➢ Process review and checklist preparation

➢ Audit investigation (obtaining evidence)

This course may be found in our price guide under “AS9110 Aerospace Quality

ISO/IEC 17025 Laboratory Management Systems Internal Auditor conformity. These three-day courses prepare you to audit processes and/or management systems against any requirements, including:

➢ ISO/IEC 17025

➢ Published and unpublished management requirements

Who should attend?

➢ Internal auditors

➢ Quality Managers https://www.qmii.com/as-9110-internal-auditor-training/

➢ Implementing and managing an internal audit program

➢ Audit scheduling

➢ Process review and checklist preparation

➢ Audit investigation (obtaining evidence)

This course may be found in our price guide under “ISO/IEC 17025 Laboratory Quality Management Systems Internal Auditor”

Measurement Systems Analysis

This two-day class has been designed and improved over 10 years by professional calibration engineers and metrology technicians. Learn the origins of metrology and calibration and how to develop an effective calibration program for your organization that conforms to ISO 9001.

➢ Metrology and calibration professionals and technicians

➢ Laboratory managers and professionals

➢ Origins of calibration

➢ Analyzing calibration processes

➢ Monitoring and measuring device requirements per ISO 9001

➢ Estimating measurement uncertainty

➢ Developing calibration system documentation

➢ Sources of error

➢ What to calibrate

➢ Measurement system analysis, including Gauge R&R

➢ External calibration services

➢ Software packages to help manage the calibration process

This course section may be found in our price guide under “Measurement Systems Analysis”.

ISM Auditor

Our training provides practical examples of real-life situations and prepares the trainees to develop and implement the management system on board and ashore.

The ISM Code requires establishment of safeguards to ensure mitigation of risks in safety and pollution in shipboard operations. The Code places responsibility for this squarely on the companies charged with the ship's management. We offer ISM training with various options to meet the industry requirements.

➢ Safety Internal Auditors

➢ ISM Lead Auditors

➢ Designated Persons Ashore (DPA)

➢ Owners and Operators

➢ Agents

➢ Maritime Management Teams

➢ Safety, Security and Quality professionals needing introduction to maritime management systems

➢ Maritime Academy Attendees and Administration Staff (ask for our in-house training)

➢ Plan and execute ISM development or transition projects ensuring conformity to ISM Code

➢ Identify and implement the controls necessary for ensuring the SMS

(Safety Management System) ensures safety and prevents pollution

➢ Relate fiduciary concerns to the performance of the SMS

➢ Develop reliable and pliable safety systems, particularly effective for ship and shore operations where process objectives are constantly changing

➢ Determine and communicate the resources necessary for the system to work as planned

➢ Communicate the roles and responsibilities within the SMS to the ship / shore operations

➢ Conduct and lead 1st and 2nd party audits (3rd party auditing covered in QMS Lead Auditor and EMS Lead Auditor training)

➢ Relate the capabilities of the organization to the expectations of customers, top management and shareholders

➢ Use the SMS to work proactively and not reactively (including using preventive and corrective action)

➢ Explain to customers how the organization plans to fulfill its promises and show evidence that it has done so in the past

This course section may be found in our price guide under “ISM Auditor.”

ISPS Auditor

Our training is based on real life situations, with workshops designed to offer practical experience and preparation. QMII students learn to develop, implement and audit the security of the complete supply chain including processes on board and ashore (including in port).

The ISPS Code requires establishment of ship and port facility security plans.

http://www.qmiiuniversity.com/course.php?o=4&p=ism-code-auditor https://www.qmii.com/ism-auditor/

The Code places responsibility for the ship security squarely on the companies charged with the ship's management. We offer ISPS training with various options to meet our client's needs. This three-day course covers the requirements of ISPS Code.

For Vessel and Company Security Officers we provide a combined VSO/CSO course certified by USCG and MARAD.

We also offer custom-tailored in-house Quality Management Systems and Environmental Management Systems lead and internal auditor courses with an ISPS Maritime Focus. An intensive 3-day ISPS Code course is recommended for VSOs, CSOs, mariners, auditors and other interested parties involved in maritime security.

➢ Security Internal Auditors

➢ ISPS Lead Auditors

➢ Owners and Operators

➢ Agents

➢ Maritime Management Teams

➢ Safety, Security and Quality professionals needing introduction to maritime management systems

➢ Maritime Academy Attendees and Administration Staff (ask for our in-house training)

What you will learn

➢ Plan and execute maritime security projects ensuring compliance to the

ISPS Code

➢ Identify and implement the controls necessary for ensuring maritime security

➢ Understand Ship Security Plans (SSP) and Ship Security Assessments

(SSA)

➢ Develop reliable and pliable security systems, particularly effective for ship and shore operations where process objectives are constantly http://www.qmiiuniversity.com/course.php?o=4&p=vso-cso-pfso-training changing

➢ Communicate security roles and responsibilities

➢ Conduct and lead 1st and 2nd party audits (3rd party auditing covered in QMS Lead Auditor and EMS Lead Auditor training)

➢ Use the security plans to work proactively and not reactively (including using preventive and corrective action)

This course section may be found in our price guide under “ISPS Auditor.”

ISM & ISPS Auditor

This course combines the knowledge of the ISM Auditor course and the ISPS auditor course and is delivered over 5 consecutive days.

This course section may be found in our price guide under “ISM & ISPS Auditor.”

VSO/CSO/PFSO training

Vessel Security Officer/Company Security Officer/Port Facility Security Officer combined training

Learn the knowledge and skills required for fulfilling the roles of vessel security officer, company…