MAS - Lexmark International, Inc. - 47QTCA19D00MA

Lexmark International, Inc.

www.lexmark.com/federal

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA

Advantage!®, a menu-driven database system. The INTERNET address GSA

Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule

FSC Group: Information Technology

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40511

859-232-2116

Fax 859-232-6336 http://www.lexmark.com/federal

Contract Administration Source: Ross Kezelman

Ross.Kezelman@lexmark.com Contract Number: 47QTCA19D00MA Pricelist Current through Modification PS-0030 effective April 21, 2025 Period of Performance:

September 26, 2014 through September 25, 2029 For more information on ordering, go to the following website: https://www.gsa.gov/schedules Prices Shown Herein are Net (discount deducted)

TABLE OF CONTENTS

Customer Information

Warranty Offerings

Warranty Terms and Conditions

Base Limited Warranty for Printers

Authorized Government Resellers

CUSTOMER INFORMATION

1a.

TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

33411RC

Purchase of New Equipment

811212RC

Equipment Maintenance

OLMRC

Order Level Materials

1b.

LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN: See GSA Advantage!

1c.

HOURLY RATES: Not Applicable 2.

MAXIMUM ORDER*:

SINs: 33411, 811212

$500,000

OLM

$250,000

3.

MINIMUM ORDER: $100

4.

GEOGRAPHIC COVERAGE: Domestic and Overseas Delivery 5.

POINT(S) OF PRODUCTION:

Lexmark International, Inc.

Lexmark Order Management Center

740 West New Circle Road, Bldg. 1

Lexington, KY 40550

6.

DISCOUNT FROM LIST PRICES: Government Net Prices (discounts already deducted).

7.

QUANTITY DISCOUNT: N/A

8.

PROMPT PAYMENT TERMS: Net 30 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9.

FOREIGN ITEMS: N/A

10a.

TIME OF DELIVERY:

SPECIAL ITEM NUMBER

DELIVERY TIME (Days ARO)

33411 30 Days

811212, OLM

As Negotiated Between Contractor and

Ordering Agency

10b.

EXPEDITED DELIVERY: Quicker delivery times than those set forth in paragraph (a) above are available from the Contractor or its Authorized Government Reseller based on the availability of product inventory.

10c.

OVERNIGHT AND 2-DAY DELIVERY: When schedule customers require overnight or 2-day delivery, ordering activities are encouraged to contact the Contractor or Authorized Government Resellers for the purpose of obtaining accelerated delivery. The Contractor provides overnight and 2-day delivery times subject to the availability of product inventory.

10d.

URGENT REQUIRMENTS: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery.

11.

FOB POINT: Destination for the 48 contiguous states 12a.

ORDERING ADDRESS:

Lexmark Order Management Center

740 West New Circle Road, Bldg. 1

Attn: Customer Management Center (CMC)

Lexington, KY 40550

800-258-8575 Ext 83861 or 859-232-3006 Ext 83861

800-332-9539 (fax) or 859-232-3557 (fax)

Or/ (For 33411, 811212 only)

Lexmark International, Inc.

Lexmark Order Management Center c/o Authorized Government Reseller

740 West New Circle Road, Bldg. 1

Attn: Customer Management Center (CMC)

Lexington, KY 40550

Attn: GSA Order Entry Department

Technical Assistance

(859) 232-3000

(800) LEXMARK

Ordering Assistance

(800) 258-8575 Ext 83303

(859) 232-3006 Ext 83303

12b.

ORDERING PROCEDURES: See Federal Acquisition Regulation (FAR) 8.405-3

13.

PAYMENT ADDRESS:

P.O. Box 96612

Chicago, IL 60693-6612

14. WARRANTY PROVISION: See SIN specific Terms and Conditions 15.

EXPORT PACKING CHARGES: N/A

16.

TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE):

The terms and conditions of this contract shall apply to all orders for maintenance, repair of equipment and IT services in areas listed in the pricelist outside the 48 contiguous states and the District of Columbia, except as indicated below:

a.

Orders will be subject to F.O.B. terms set forth in paragraph 12 above.

b.

All orders will be accepted by the Contractor on a case-by-case basis only.

c.

In place of a delivery date for equipment, a shipping date shall be specified on the order through Contractor’s authorized International service providers.

d.

The contractor’s International Service Providers agrees to promptly ship equipment, ready for use.

e.

Contractor’s authorized International Service providers may not provide warranties on the product or provide repair services. (Call Contractor for the International Service Provider nearest to your ordering activity and warranty and service terms and conditions applicable to that country.)

Upon request of the Contractor, the ordering activity may provide the Contractor with logistics support, as available, in accordance with all applicable ordering activity regulations. Such ordering activity support will be provided on a reimbursable basis, and will only be provided to the Contractor's technical personnel whose services are exclusively required for the fulfillment of the terms and conditions of this contract (Purchase, Repair Service and IT Professional Services).

17.

TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): SEE SIN specific Terms and Conditions 18a.

TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): N/A 18b.

TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A

19.

LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): SEE Authorized Government Resellers Listing 21.

PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

22a.

SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A

22b.

Section 508 Compliance for EIT: If applicable, Section 508 compliance information on the supplies and services in this contract are available at the following:

http://federal.lexmark.com/corporate/section_508_compliance.html

23.

UEI NUMBER: EP89B44CN3J1

24.

NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM) REGISTRATION DATABASE: Registration valid.

Warranty Offerings

Warranty Support Options

Lexmark is committed to delivering fast problem resolution and personalized support to get your printers back on the job as quickly as possible. We offer a variety of customizable service plans to help meet your organizations unique needs. From basic service coverage to comprehensive support, Lexmark offers a range of plans to meet the specific demands of your output environment and reduce costly printer downtime.

Extended warranties and warranty upgrades that provide additional years of coverage to your standard Lexmark warranty are available to help decrease your downtime and protect your investment.

Upgrade & Extended Limited Warranty Offerings Exchange Service

Exchange Service allows the Customer to receive a refurbished product in return for a product that has been deemed faulty by a Lexmark technical support representative to require service under the applicable limited warranty.

If the Customer chooses to use Exchange Service, an exchange product will be shipped by Lexmark to the Customer. At Lexmark's option, the Customer may be asked to return the faulty product to Lexmark. The Lexmark technical support representative will provide information on how to package and return the faulty product to Lexmark. Exchange Service is not available for products that have been defaced, altered, or damaged beyond repair.

At Lexmark's discretion, exchange products may be new, refurbished, or may be another new or repaired product of equal or greater capabilities. The exchange product assumes the remainder of the Warranty or Extended Limited Warranty of the returned product.

For certain models, Lexmark will attempt to repair and return the defective product to the customer. If this option is available and the Customer chooses this option, the Customer will be responsible for properly packing the product and taking it to the Lexmark designated carrier. Lexmark will provide packing materials upon request if the original packaging materials are no longer available. The Customer is responsible for any damage resulting from the improper packing of a product sent to Lexmark. Please contact Lexmark to determine if this repair and return option is available for your product model. If the returned product cannot be repaired using commercially reasonable efforts, Lexmark at its discretion may provide a new, refurbished or repaired replacement product.

Onsite Service

Onsite Service is provided at the Customer's business or home location during the contracted Principal Period of Maintenance (PPM). Next-business-day service will generally be provided within the contracted Onsite Service response time, if the call is dispatched by 5:00 p.m. customer local time, provided the service location is within a 50 mile radius of a Lexmark Authorized Service Provider (LASP). For each of the following conditions, add one (1) business day to the contracted Onsite Service response time: 1) Service locations beyond 50 miles from LASP; 2) Service in Hawaii and Alaska.

Onsite Service is not available for all products or products that have been defaced, altered, or damaged beyond repair. Please contact Lexmark to determine if this option is available for your product model.

Extended Warranty Terms & Conditions

The terms and conditions of Lexmark Extended Warranty service, including Exchange service, On-site Repair and Upgrades, apply to products for which Lexmark has issued a Certificate of Registration for Lexmark Extended Warranty service, provided that the product was originally purchased, for business or individual use, from Lexmark, or a Lexmark Remarketer. Coverage is provided in the United States and Puerto Rico. (Payment terms are net thirty

(30) days and payment must be received within thirty (30) days of invoice date). The coverage period is as shown on the applicable Certificate of Registration for Extended Warranty service for each covered product. Extended Warranty service does not cover products that have been defaced, altered, or damaged beyond repair.

If the covered product includes options, those options are covered during the term of the Extended Warranty, only when installed on the product for which they were designed. To obtain service for an option covered under Extended Warranty service, it may be necessary to present the option with the entire product.

If the Customer sells a covered product before the Extended Warranty service expires, the warranty coverage may be transferred to the new owner by submitting written notification from the original owner to Lexmark at:

Lexmark International, Inc. Lexmark Service, Dept. 331A/002-1 740 West New Circle Road Lexington, Kentucky 40550 Lexmark Extended Warranty service is not a guarantee of uninterrupted or error-free use of a product. Extended Warranty service does not include repair of failures caused by: misuse, neglect, accident, modification, unauthorized attachments, disaster, operation outside the specified operating environment or beyond the limits of the product’s duty cycle, improper maintenance by the Customer, use of media outside of Lexmark specifications, failure caused by service of the product by non-authorized servicers, or failure caused by a product, including non-genuine supply products or non-genuine service parts. Next Business Day service does not guarantee a specific service performance metric. Lexmark does not warrant the durability or longevity of prints produced by any product.

Consumable and Repair Parts

Consumable Parts require periodic replacement based on printer usage in order to maintain optimum performance of the product. Maintenance kits and other consumable parts are available from Lexmark for certain models. Some products display a maintenance reminder message at specified intervals based on pages printed. If required, product documentation directs the customer to install a maintenance kit or to contact a service representative for kit installation. Maintenance kits and other consumable parts are available at an additional charge to the customer. These parts are outside the scope of both the Lexmark Base Warranty and Extended Warranty offerings. Installation of maintenance kit components is generally the Customer’s responsibility. If, however, a particular maintenance kit is not considered “Customer replaceable” by Lexmark, installation service will be included in the Extended Warranty. Lexmark is not responsible for failures caused by a Customer’s failure to timely install maintenance kits. Repair parts will be furnished on an exchange basis and may be new, equivalent to new or reconditioned. All returned parts and products become the property of Lexmark.

Limitation of Liability

The Customer's sole remedy under the terms and conditions of this Warranty Service is set forth in this section. For any claim concerning performance or nonperformance of Lexmark, or a Lexmark Remarketer, for a covered product under the terms and conditions of Lexmark Warranty Service, the Customer may recover actual damages up to the limits set forth in the following paragraph.

Lexmark's liability for actual damage from any cause whatsoever will be limited to the greater of 1) $5000 or 2) the amount you paid for the product that caused the damage. This limitation of liability will not apply to claims for bodily injury, or damage to real property or tangible personal property for which Lexmark is legally liable. In no event will either party be liable for any damage caused by the other party's failure to fulfill its responsibilities under these terms and conditions. In no event will either party be liable for any lost profits, lost savings, incidental damage, or other economic consequential damages. This is true even if the other party is advised of the possibility of such damages.

THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY AGAINST INFRINGEMENT AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. All warranties are limited in duration to the coverage period. No warranties, expressed or implied, will apply after this period. Lexmark may modify these terms and conditions at any time by either providing the customer with written notice or posting such revised terms on www.lexmark.com. Such revised terms shall be effective thirty days from the date of such written notice or posting.

Payment / Cancellation

This Extended Warranty contract will void if payment is not received by Lexmark within thirty (30) days of invoice. If the Customer makes payment to a reseller, the payment must be received by Lexmark within thirty (30) days of invoice in order for the Customer to receive uninterrupted service. Lexmark may terminate Extended Warranty coverage at any time for non-payment. The Customer or Lexmark may terminate the Extended Warranty coverage at any time with three (3) months prior written notice or Lexmark may post an end of service notification on www.lexmark.com. If Extended Warranty coverage is canceled in accordance with these terms, Lexmark will refund to the customer the remaining portion of the warranty price paid on a prorated basis after the notification period.

Additional Rights

Some states do not allow limitations on how long an implied service lasts, or do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in the terms and conditions of this Warranty Service may not apply.

This Warranty Service gives the Customer certain legal rights. The Customer may also have other legal rights which vary from state to state.

Extended Warranty Descriptions

Exchange Service

If the customer purchases Lexmark's Exchange Extended Warranty, defective printers covered under the warranty will be replaced with an exchange product from Lexmark. The exchange printer will be sent via next business day transportation (where available) for most laser printers and 3-5 day transportation for inkjet printers and consumer laser printers. (See documentation for specific details for your product model.) Unless specified by Lexmark, the Customer is required to return the defective product to Lexmark, in which case, the Customer must pack the product using the packing materials from the exchange product, attach the prepaid return shipping label, and deliver the packaged product to Lexmark’s designated shipper. Failure to return the defective product within five (5) business days of the Customer’s receipt of the exchange product will result in a Customer charge for the full price of the exchange product. The returned product becomes the property of Lexmark. At Lexmark's option, exchange products may be new, repaired, or may be a different model of new or repaired product of equal or greater capabilities. The exchange product becomes the property of the Customer when the defective product is received by Lexmark, at which time the exchange product assumes the remainder of the Extended Warranty from the defective product. The returned product must not be encumbered.

On-site Service

If the customer purchases Lexmark’s On-site Extended Warranty, On-site service is provided at the Customer's business or home location. Next Business Day service will generally be provided if the request for service is received by 5:00 p.m., Customer local time, if the service location is within a 50 mile radius of a Lexmark Authorized Service Center (LASC) and overnight (A.M.) Lexmark parts delivery is available to the service location. One (1) additional business day may be required for service locations more than 50 miles from LASC and two (2) additional business days may be required for service in Hawaii and Alaska. Lexmark On-site Extended Warranty service is not available for all products. Please contact Lexmark or review your product documentation to determine if this option is available for your product model.

Repair and Return Service

Certain models are eligible for repair and return of the defective product. If this option is available and the Customer chooses this option, the Customer is responsible for properly packing the product and delivering the product to the Lexmark designated carrier. Lexmark will provide packing materials if the original packing materials are no longer available. The Customer is responsible for any damage resulting from the Customer's improper packing of a product sent to Lexmark. Contact Lexmark to determine if this Repair and Return option is available for your product model. The Repair and Return option generally provides for repair of the product and return to the Customer within 5-7 business days. If a returned product cannot be repaired using commercially reasonable efforts, Lexmark at its discretion may provide a new, refurbished or repaired replacement product.

BASE LIMITED WARRANTY FOR PRINTERS

STATEMENT OF LIMITED WARRANTY

Lexmark International, Inc. Lexington, KY

This limited warranty with next business day replacement service constitutes Lexmark's Replacement Guarantee (hereinafter "warranty" or "limited warranty") for this product. This limited warranty applies to the United States. For customers outside the U.S., refer to the country-specific warranty information that came with your product.

This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as "Remarketer".

Limited warranty

Lexmark warrants and guarantees that this product:

· Is manufactured from new parts, or new and serviceable used parts, which perform like new parts

· Is, during normal use, free from defects in material and workmanship

If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).

If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was designed. To obtain warranty service, you may be required to present the feature or option with the product.

If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user.

Limited warranty service

The warranty/guarantee period starts on the date of original purchase as shown on the purchase receipt. The warranty/guarantee period ends 12 months later.

To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the designated location.

When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product.

Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances.

As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of genuine Lexmark products will not be impacted.

Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark).

Remote technical support is provided for this product throughout its warranty period. For products no longer covered by a Lexmark warranty, technical support may not be available or only be available for a fee.

Replacement Delivery

As a special feature of your product's Protection Guarantee, during the warranty period, Lexmark will make reasonable efforts to deliver warranty replacements on the Next Business Day, subject to the following:

· "Business Day" means Monday through Friday and excludes all holidays

· You must obtain authorization for a replacement from Lexmark technical support before 8 PM Eastern Time of a Business Day to obtain delivery on the Next Business Day.

· Delivery is available only to a street address and not to a PO Box address. Some carriers may require you to be present to sign for delivery of a replacement.

· Lexmark cannot be responsible for carrier delays, carrier shipment limitations, supplier delays, or any external factors beyond Lexmark's control.

· IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC CONSEQUENTIAL OR INDIRECT DAMAGES RELATING IN ANY WAY TO DELAY IN DELIVERY OF A REPLACEMENT.

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, contact Lexmark at (800) 332-412

Lifetime Priority Support

If your product's specifications or packaging states that Lifetime Priority Support ("LPS") is available for your product, Lexmark will, during the life of your product, use commercially reasonable efforts to (1) provide voice support via a toll-free number to assist you, the original purchaser, in operating the product and diagnosing problems, and (2) provide a shorter average initial hold time compared to calls concerning Lexmark's home and student inkjet printers. LPS does not, however, entitle you to any repairs, replacement parts, revisions, updates, solutions for diagnosed problems, extended warranty services or replacement services. In no event shall LPS be construed to require Lexmark to modify the product or software drivers to become compatible with any third party software, operating system or technology. LPS will end immediately if (a) the original purchaser transfers the product to another user (regular voice support will be provided during any remaining portion of the warranty period), (b) the product's print function becomes inoperable after the 12 month warranty period set forth above expires, or (c) you cease to have access to a compatible computer. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC CONSEQUENTIAL OR INDIRECT DAMAGES RELATING IN ANY WAY TO LIFETIME PRIORITY SUPPORT OR ITS TERMINATION

Extent of limited warranty

We do not warrant uninterrupted or error-free operation of any product.

Warranty service does not include repair of failures caused by:

· Modification or attachments

· Accidents or misuse

· Unsuitable physical or operating environment

· Third party products

· Maintenance by anyone other than Lexmark or a Lexmark authorized servicer

· Operation of a product beyond the limit of its duty cycle

· Use of printing media outside of Lexmark specifications

· Supplies (such as ink) not furnished by Lexmark

· Products, components, parts, materials, software, or interfaces not furnished by Lexmark

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY, GUARANTEE, OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, OR GUARANTEES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.

Limitation of liability

Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty (including the Protection Guarantee), you may recover actual damages up to the limit set forth in the following paragraph.

Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages.

Lexmark is not liable for any claim by you based on a third party claim.

This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation.

Additional rights

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.

This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.

AUTHORIZED GOVERNMENT RESELLER

Toshiba America Business Solutions

25530 Commerce Centre Drive Lake Forest, CA 92630

POC: Tony Venice Phone: (800) 468-6744 Fax: (800) 468-4674 Email: Tony.Venice@tabs.toshiba.com