MAS - 4A Consulting, LLC - 47QTCA19D00L9

3000 North Ridge Road, Suite 100 Ellicott City, MD 21043 Ph: 304-610-2077 F: 410-988-5626 Web: https://www.4a-consulting.com/

4A CONSULTING, LLC

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

MULTIPLE AWARD SCHEDULE

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY

EQUIPMENT, SOFTWARE AND SERVICES

Special Item No. 54151S - Information Technology Professional Services Special Item No. 54151HEAL - Health IT Services

Special Item No. 518210C - Cloud Computing and Cloud Related IT Professional Services

FPDS Code D302 IT Systems Development Services

FPDS Code D306 IT Systems Analysis Services

FPDS Code D307 Automated Information Systems Design and Integration Services

FPDS Code D308 Programming Services

FPDS Code D311 IT Data Conversion Services

FPDS Code D316 IT Network Management Services

FPDS Code D399 Other Information Technology Services

Contract Number: 47QTCA19D00L9

Contract Period: September 19, 2019 - September 18, 2024

DUNS Number: 079265784 4A Consulting LLC 3000 North Ridge Road, Suite 100 Ellicott City, MD 21043 Ph: 304-610-2077 F: 410-988-5626

Business Size: SBA qualified Small Business https://www.4a-consulting.com/l

Since our inception, 4A Consulting’s reputation for providing robust technical solutions with the help of stellar resources stems from the core vision of leveraging the best in class industry renowned methodologies combined with the knowledge we gained on every project. Building on mature methodologies and processes, 4A’s customer–first culture emphasizes communication, collaboration, and accountability to deliver high quality, cost effective solutions.

We bring experience implementing Big Data, Systems Integration, Identify and Access Management as well as Cyber Security solutions in the Federal Government.

4A Consulting has been successfully implementing solutions in mission-critical areas for more than five years. The impact of the 4A’s professional services include:

1. Protect 65+ Million Citizens against medical identity theft

2. Enable enterprise master data management across Provider and Consumer domains

3. Streamline Entitlement and Eligibility systems transacting 1,000+ TB of healthcare data annually

4. Modernize Legacy IT Systems providing 360 degree view of a Customer to Government and other stakeholders

5. Manage End to End Test Data Management including data masking (HIPPA compliant) to safeguard Citizens PHI and PII

This has been possible due to our focus in the following areas:

a) People: The success of our business depends on the quality of our employees. To this point 4A Consulting, has strived since the beginning to source the right candidates based on the actual requirement of our clients. In addition, we focus on identifying individuals who are committed to the mission of the organization – to deliver quality results. For our Staffing and recruitment services -we use a proven methodology that includes comprehensive background and reference checks to find the most qualified resource to suit the needs of your organization and to ensure that our consultants are experts in large-scale software and technology projects. We also build internal programs to train our employees on the emerging trends of technology and methodologies.

b) Process: One of the underlying principles at 4A Consulting is to always follow a well-defined process for any given task. We have proven processes to support the high-quality delivery of IT systems. These include CMMI Level 3 for both Services and Development. These processes were successfully used to manage the replacement of Medicare cards across the county to replace the Social Security number with a new identification number.

c) Technology: 4A is a leader in the use of technology to solve complex business problems. 4A has proven technical expertise in cloud based solutions, software as a service, Identify

d) Management, Data Analytics, Cyber Security, Agile development, and Master Data

Management,. Our core expertise of providing the latest in technical solutions is based on our continuous partnership with major software/hardware vendors and involvement in projects that leverage innovative next generation technology. We are connected through industry events, conferences and technology local chapters. This has allowed us to stay abreast of the latest trends in technology.

e) Experience and Expertise: 4A Consulting has been at the forefront of bridging mission critical business objectives with the latest in technological advancements for the past 5+ years. Our organization’s experience and expertise is around some of our core capabilities such as Project Management, Requirements, Design, Development, Testing, Maintenance, Data Analytics, Training and Security. Given our tenure within the Federal Space and the Commercial sector, we are positioned to be the right organization with the perfect combination of technical expertise and skillful resources committed to the success of delivering value to our clients through the GSA IT-70 Schedule.

It takes more than just technical know-how to effectively implement mission critical applications, it requires a thorough understanding of the industry-specific business processes that are vital to fulfilling the end-user’s specific needs and objectives. With our robust Information Technology background and world class employees, we are here to ensure that our client organization grow to reach their maximum potential. We aim to remove software development obstacles and bring solutions that will perform beyond expectations.

TERMS AND CONDITIONS

4A Consulting, LLC

1. a. SPECIAL ITEM NUMBERS (SINs)

SIN 54151S: Information Technology (IT) Professional Services

SIN 54151HEAL: Health Information Technology Services

SIN 518210C: Cloud Computing and Cloud Related IT Professional Services

b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN:

Not Applicable

c. HOURLY RATES (Services Only):

See price lists page

2. MAXIMUM ORDER*:

SIN 54151S: $500,000

SIN 54151HEAL: $500,000

SIN 518210C: $500,000

*If the “best value” selection places your order over this Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contractor for a better price. The contractor may:

• Offer a new price for this requirement

• Offer the lowest price available under this contract; or

• Decline the order.

• A delivery order that exceeds the maximum order may be placed under the Schedule contract in accordance with FAR 8.404

3. MINIMUM ORDER:

N/A

4. GEOGRAPHIC COVERAGE:

Domestic Delivery

5. POINT(S) OF PRODUCTION:

4A Consulting LLC 3000 North Ridge Road, Suite 100

Ellicott City, MD 21043

6. DISCOUNT FROM LIST PRICES:

Net GSA pricing is listed in the attached pricing

7. QUANTITY DISCOUNT(S):

None

8. PROMPT PAYMENT TERMS:

0% - Net 30 Days

9. GOVERNMENT PURCHASE CARDS

Government purchase cards are accepted at or below the micro-purchase threshold

10. FOREIGN ITEMS:

None

11. TIME OF DELIVERY:

To be negotiated at the task order level

12. EXPEDITED DELIVERY:

To be negotiated at the task order level

13. OVERNIGHT AND 2-DAY DELIVERY:

To be negotiated at the task order level

14. URGENT REQUIREMENTS:

Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery

15. FOB POINT:

To be negotiated at task order level

16. ORDERING ADDRESS:

3000 North Ridge Road, Suite 100 Ellicott City, MD 21043 Ph: 304-610-2077 Email: ramesh.ponnada@4a-consulting.com

17. ORDERING PROCEDURES:

For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in FAR 8.405-3 mailto:ramesh.ponnada@4a-consulting.com

18. PAYMENT ADDRESS:

3000 North Ridge Road, Suite 100 Ellicott City, MD 21043

19. WARRANTY PROVISION:

Not Applicable

20. EXPORT PACKING CHARGES:

Not Applicable

21. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE:

Accepted at and below the micro-purchase threshold

22. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (if applicable):

Not Applicable

23. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE):

Not Applicable

24. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS

AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE):

Not Applicable

25. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE):

Not Applicable

26. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE):

Not Applicable

27. LIST OF PARTICIPATING DEALERS (IF APPLICABLE):

Not Applicable

28. PREVENTIVE MAINTENANCE (IF APPLICABLE):

Not Applicable

29. SPECIAL ATTRIBUITES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants):

Not Applicable

30. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT

(SAM) DATABASE:

Active

TERMS AND CONDITIONS

INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 54151S)

HEALTH INFORMATION TECHNOLOGY (IT) SERVICES (SPECIAL ITEM NUMBER 54151HEAL)

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 54151S Information Technology Professional Services, Special Item Number 54151HEAL Health Information Technology Services and Special Item Number 518210C Cloud Computing and Cloud Related IT Professional Services apply exclusively to IT Professional Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor's facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity's mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation - May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the

Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal

Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel.

Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the

Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either:

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the

Termination for Convenience of the Government, clause of this contract.

(a) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

3312 Hibiscus Ct., Ellicott City, MD 21043

(1) The stop-work order results in an increase in the time required for, or in the Contractor’s cost properly allocable to, the performance of any part of this contract, and

(2) The Contractor asserts its right to that adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(b) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS-- COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND CONDITIONS

COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I - OCT 2008) (DEVIATION I – FEB 2007)

applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. EPA Clause

4A Consulting LLC has the Price based on Commercial Market Prices. We understand that the future price adjustments are subject to clause I-FSS-969 Economic Price Adjustment – FSS Multiple Award Schedule.

4A Consulting LLC has fixed annual escalation rate of 2.0% identified with the Bureau of Labor Statistics, Employment cost index.

8. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

9. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

10. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

11. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

12. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

13. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time- and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor- Hour Proposal Requirements—Commercial Item Acquisition As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by:

(1) The offeror

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

14. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

15. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the

FAR.

16. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

17. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

a. The Contractor shall provide a description of each type of IT Service offered under Special Item Numbers 54151S IT Professional Services should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b. Pricing for all IT/IAM Professional Services shall be in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, and/or fixed prices, minimum general experience and minimum education.

The following is an example of the manner in which the description of a commercial job title should be presented:

EXAMPLE: Commercial Job Title: System Engineer

Minimum/General Experience: Three (3) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, and structure and management practices.

Functional Responsibility: Guides users in formulating requirements, advises alternative approaches, and conducts feasibility studies.

Minimum Education: Bachelor’s Degree in Computer Science.

54151S. Information Technology Schedule Pricelist

SIN Labor Categories GSA Price inclusive of .75 IFF

54151S IT Project Manager $148.11

54151S Cyber Security Analyst $123.42

54151S Application Engineer II $135.27

54151S Application Engineer I $88.88

54151S Test Engineer II $103.69

54151S Test Engineer I $79.00

54151S Technical/Solution Architect $123.44

54151S IT Architect $135.27

54151S Security Architect $113.55

54151S Cyber Security Consultant $148.11

54151S Business Architect/Analyst $123.42

54151S IT Specialist 2 $114.93

54151S IT Specialist 1 $74.06

54151S Solutions Architect $192.56

54151S Security Analyst $113.55

54151S Business Systems Analyst $113.55

54151S Project Control Specialist $123.42

54151S Security Engineer $113.55

54151S Database Engineer $135.29

54151S Technical Writer $83.94

54151S PMO Analyst $88.88

54151HEAL. Health - Information Technology Schedule Pricelist inclusive of .75 IFF

54151HEAL Health IT Project Manager $148.11

54151HEAL Health Cyber Security Analyst $123.42

54151HEAL Health Application Engineer II $135.27

54151HEAL Health Application Engineer I $88.88

54151HEAL Health Test Engineer II $103.69

54151HEAL Health Test Engineer I $79.00

54151HEAL Health Technical/Solution Architect $123.44

54151HEAL Health IT Architect $135.27

54151HEAL Health Security Architect $113.55

54151HEAL Health Cyber Security Consultant $148.11

54151HEAL Health Business Architect/Analyst $123.42

54151HEAL Health IT Specialist 2 $114.93

54151HEAL Health IT Specialist 1 $74.06

54151HEAL Health Solutions Architect $192.56

54151HEAL Health Security Analyst $113.55

54151HEAL Health Business Systems Analyst $113.55

54151HEAL Health Project Control Specialist $123.42

54151HEAL Health Security Engineer $113.55

54151HEAL Health Database Engineer $135.29

54151HEAL Health Technical Writer $83.94

54151HEAL Health PMO Analyst $88.88

518210C. Cloud Computing and Cloud Related IT Professional Services inclusive of .75 IFF

518210C Program Manager $ 151.88

518210C Project Manager $ 131.93

518210C QC Manager $ 87.94

518210C Cloud Architect $ 181.14

518210C Cloud DevSecOps Engineer I $ 111.00

518210C Cloud DevSecOps Engineer II $ 151.88

518210C Full Stack Cloud Developer I $ 91.53

518210C Full Stack Cloud Developer II $ 113.07

518210C Full Stack Cloud Developer III $ 131.93

518210C Systems Engineer I $ 77.81

518210C Systems Engineer II $ 87.94

518210C Systems Engineer III $ 107.50

518210C IT Business Analyst I $ 60.49

518210C IT Business Analyst II $ 88.38

518210C IT Business Analyst III $ 100.57

518210C Cloud Database Specialist $ 125.09

518210C Business Intelligence Developer $ 119.07

518210C Technical Subject Matter Expert I $ 130.10

LABOR CATEGORY DESCRIPTIONS

IT Project Manager

Master's – Exp: 7+ Yrs

Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies. Directs technological research by studying organization goals, strategies, practices, and user projects.Completes projects by coordinating resources and timetables with user departments and data center. Verifies application results by conducting system audits of technologies implemented. Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances;

initiating corrective action. Maintains quality service by establishing and enforcing organization standards. Contributes to team effort by accomplishing related results as needed.

Cyber Security Analyst

Undergard – Exp: 8+ Yrs

Utilizes digital forensic tools including Guidance EnCase to execute digital investigations and perform incident response activities. Conduct investigations of computer based events and other security issues. Establishes links between suspects and other violators by piecing together evidence uncovered from a variety of sources. Establishes and maintains defensible evidentiary process for all investigations. Uses & maximizes relevant investigative tools, software and hardware. Perform detailed investigation and response activities for potential security incidents.

Provide accurate and priority driven analysis on cyber activity/threats. Perform payload analysis of packets . Resolve or coordinate the resolution of cyber security events. Write technical articles for knowledge sharing. Establish and maintain excellent working relationships/partnerships with the cyber security and infrastructure support teams throughout the Information Technology organization, as well as business units

Application Engineer II

Undergrad – Exp: 8+

Applications Engineer II reviews customers' technical needs and recommends specific product/service solutions to meet these needs. Estimates costs and consults with the sales force on technical matters, ensuring that proposed solutions can be integrated with current systems and equipment. Being an Applications Engineer II works with engineers from various departments to resolve problems that arise during and after implementation. May perform sales presentations to prospective customers. Additionally, Applications Engineer II may conduct user training.

Application Engineer I

Exp: 1+

Applications Engineer I reviews customers' technical needs and assists higher level engineers in developing specific product/service solutions to meet these needs. Estimates project costs and consults with the sales force on routine technical matters, ensuring that proposed solutions can be integrated with current systems and equipment. Being an Applications Engineer I works with engineers from various departments to resolve problems that arise during and after implementation. May perform sales presentations to prospective customers. Additionally, Applications Engineer I may conduct user training.

Test Engineer II

Undergrad - Exp:

7+ Yrs consults with the sales force on routine technical matters, ensuring that proposed solutions can be integrated with current systems and equipment. Being an Applications Engineer I works with engineers from various departments to resolve problems that arise during and after

Test Engineer I

Exp: 1+ Yrs consults with the sales force on routine technical matters, ensuring that proposed solutions can be integrated with current systems and equipment. Being an Applications Engineer I works with engineers from various departments to resolve problems that arise during and after

Technical / Solutions Architect

Exp: 5+ yrs

Act as the Solutions Architecture process owner for the provisioning of new infrastructure components, working with the engineering teams to confirm the delivery and quality of the required deployed infrastructure. Engage with project managers and project sponsors in the business to understand, clarify, and document the objectives and success factors for technical solutions that support business based project initiatives. Work with peers to create, maintain, and update technical standards and documentation. Design solution architecture artifacts and policies to improve predictability and efficiency of the solution architecture infrastructure solution delivery process. Management the repository for these artifacts, ensuring that they are current and correct.

IT Architect

Exp: 7+ yrs

Design and implement effective solutions and models to store and retrieve company data in the analytics repository.

Collaborate with your peers building repositories in their domains to position the analytics repository appropriately in this environment. Develop appropriate warehouse implementation, maintenance, monitoring and management procedures to ensure the analytics repository is properly control and managed. Prepare accurate warehouse design and architecture reports for management and executive teams. Coordinate the development and support of the analytic repository with our vendor, Health Catalyst. Monitor the system performance by performing regular tests, troubleshooting and integrating new features.

Recommend solutions to improve new and existing database systems.

Security Architect

Exp: 8+ yrs

Designing and building secure systems, networks, and infrastructures. Responsible for planning, designing and implementing of security systems and controls in the infrastructure layer within enterprise IT. Ensures adequate controls on interfaces across platforms. Perform risk/vulnerability assessments of systems. Identify and update missing or outdated polices and procedures. Possesses knowledge of encryption and PKI technologies. High organizational skills

· Excellent written and verbal communication skills · Strong ability to produce technical documentation.

Cyber Security Consultant Masters –

Exp: 10+ Years

Support the Chief Information Security Officer (CISO) and Risk Manager in ensuring that policies, practices, and tools to achieve security compliance. Collaborate with Senior Leadership Team members across the organization and provide consultative assistance to other programs related to the Security Plan. Establish and oversee an effective Cyber Security Awareness training program. Evaluate new security technologies to defend against internal and external threats.

Participate in short and long range security strategy planning under guidance of the CISO and Risk Manager.

Establish a uniform process to mitigate risk and oversee IT Risk Assessments within the established service level agreement (SLA). Track the health of the security policy compliance program and provide executive level reports to stakeholders. Maintain information security specific standards and policies, and ensure the deployment of the desired controls throughout the environment (e.g., Secure Systems Development Lifecycle, etc.). Knowledge transfer to and training of Enterprise Security team members.

Business Architect/Analyst

Exp: 6+ Yrs

Engage with business stakeholders to identify business process strategies and objectives to shape the vision that leads to changes in processes, systems and structures Analyzes, defines, and owns the end to end customer experience lifecycle process that starts with the sales through ongoing customer adoption of new features across sales, services, marketing, legal, finance and other teams as appropriate. Continuously promote process improvements by measuring and measuring key metrics and benchmarks.

Apply best practice process engineering and business process modeling. Leverage business process artifacts to inform and focus strategic conversations with senior leaders. Excellent research and analytical skills to identify issues, propose solutions, and conduct and interpret quantitative/qualitative analysis. Exceptional communication skills including written, verbal, presentation and ability to create effective visualizations. Experience modeling business processes using a variety of techniques and tools

IT Specialist 2

Exp: 4+ Yrs

Provide in-person support for Executive Team. Provide support during offsite meetings as needed. Provide advanced level technical support during live events utilizing video conferencing software (ex: Zoom).. Assist customers with installation, upgrading, configuration, troubleshooting and ongoing usability of workstations (desktops/laptops), VoIP desk phones, mobile phones, printers, peripheral equipment, networking hardware, VPN, and software (on-site and remote). Work with vendors to resolve technical problems with hardware and software. Escalation of problems when unable to resolve.

Provide advanced level technical support with the Microsoft suite of products (Windows 7/8/10, Office 2010/2013/2016, etc.). . Help maintain and organize hardware and software inventor. Make Active Directory changes as needed (User & Group management). Work within HIPAA security guidelines and rules, adhering to compliance.

IT Specialist 1 Undergrad – Exp: 0+ Yrs

Ability to adjust quickly to changing priorities, make thoughtful yet quick decisions with limited information, and pick up knowledge on the go. Effective customer service, problem solving, organizational, communication and leadership skills. Support various services such as video conferencing, remote access, programs/applications, and mobile technology. Strong customer service skills and ability to provide support across all channels: phone, email, chat, in-person.

Self-starter with the natural ability and desire to organize, create, and document processes and knowledge. Strong team player and collaborator with the agility and flexibility to adapt to fluctuating circumstances.

Solutions Architect

Master's –

Analyzing technical needs, requirements, and state of a customer current infrastructure and operations. Identifying opportunities and developing technical solutions to meet customers’ needs and requirements. Reviewing and validating solutions to ensure compatibility and consistency with our standard methodologies. Assist the Sales and Engineering groups with requests for quotes / information, bids, proposals and statements of work. Perform the build, configuration, testing and maintenance of servers, storage, virtualization and networking related hardware and software.

Develop design/testing/implementation and change control documentation. Research and engineer technology based upon capacity or functionality requirements. Implement strategic plans to meet the timelines and to ensure minimal disruption to the Customer environment.

Assist with development of documentation for standards requirements within the department.

Provide accurate, clear, concise documentation.

Security Analyst

Responsible for implementing security measures to protect computer systems, networks and data. Information security analysts are expected to stay up-to-date on the latest intelligence, including hackers’ methodologies, in order to anticipate security breaches. They also are responsible for preventing data loss and service interruptions by researching new technologies that will effectively protect a network.

They are responsible for insuring all networks have adequate security to prevent unauthorized access. They must ensure that all security systems are current with any software or hardware changes in the company. They must plan and document all security information in the company including physical and internet security. Perform procedures and processes necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access or destruction.

Business Systems Analyst

Exp: 3+ Yrs

Determines operational objectives by studying business functions; gathering information;

evaluating output requirements and formats. Improves process by studying current practices;

designing modifications. Recommends controls by identifying problems; writing improved procedures. Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.

Maintains system protocols by writing and updating procedures. Provides references for users by writing and maintaining user documentation; providing help desk support; training users.

Maintains user confidence and protects operations by keeping information confidential.

Prepares reports by collecting, analyzing, and summarizing information and trends. Contributes to team effort by accomplishing related results as needed.

Project Control Specialist

Exp: 3+ yrs

Responsible for tracking and reporting for all aspects of the project including costs and schedule information. Demonstrated experience in using Microsoft Excel (advanced) is required, Primavera P6 (proficient), and SAP (proficient) are preferred for the collection of information to be used for reporting and analysis.

Self-starter, capable of working independently. Detail oriented with an eye for problem solving Excellent communication skills, both written and interpersonal. Ability to think creatively and make quick and sound decisions. Collaborative and capable of providing leadership and mentoring to other team members.

Security Engineer

The Security Engineer will be responsible for leading initial discussions with potential customers and partners to demonstrate value of the Dark Cubed product and provide support for client implementations and training. Monitor FreshDesk, Slack, and Email incoming demo, trial, and info requests. Conduct product demonstrations for prospective customers and partners. Support new customer relationships by building relationships with the customers tech team.

Support partnerships with resellers and partners. Support sales pipeline development. Support creation of sales collateral with Product. Provide feedback to Product on features for product roadmap. Support customer onboarding (site survey, SaaS configuration/Appliance provisioning & shipment, Installation, Initial Training and Feedback) Monitor/support platform and customer usage Provide tier 1 customer end-user support. Provide tier 1 monitoring and support for Dark Cubed infrastructure (Grafana/Slack alerts)

Database Engineer

Exp: 7+ Yrs

Build, scale, and administer Microsoft SQL Server, MySQL and PostgreSQL infrastructure with a focus on the performance, high availability and growth needs of the company. Improve and optimize database administration and management with coding and automation. Support day-to-day operations and escalations of the database systems. Contribute to meeting KPIs and SLAs through management of task queues.

Support large-scale global disaster recovery exercises while working closely with other infrastructure, production and business teams at Facebook. Build an ecosystem supported by full-coverage automation with a bias towards build vs. buy and self-service as a primary objective. Troubleshooting, fault-isolation and communication across the infrastructure, applications and business teams. Participate in rotational on-call schedule.

Technical Writer

Undergrad -

Plans, develops, tests, and documents computer programs, applying knowledge of programming techniques and computer systems. Evaluates user request for new or modified program, such as for financial or human resource management systems, clinical research trial results, statistical study of traffic patterns, or analyzing and developing specifications for bridge design, to determine feasibility, cost and time required, compatibility with current system, and computer capabilities.

Consults with user to identify current operating procedures and clarify program objectives.

Formulates plan outlining steps required to develop program, using methodologies such as structured analysis and design or object-oriented development.

PMO Analyst

Excellent organization skills, acute attention to detail, ability to handle multiple tasks in a fluid, time sensitive and dynamic environment. Excellent written and verbal communication skills.

Work independently, handle frequently changing needs. A high level of integrity and discretion in handling confidential information and professionalism in dealing with people at all levels is imperative. Critical thinking and a “can-do” attitude for all situations. Direct experience taking care of sensitive and confidential information with integrity.

Ability to work successfully in a team environment and build effective working relationships inside and outside the group is critical. Excellent communication and prioritization skills; know when to delegate issues upward and effectively work with all levels of the organization. Ability to establish and maintain effective business partnerships. Shown problem resolution, decision-making and analytical skills with keen attention to detail with limited supervision. An ability to work well and productively, always projecting a positive outlook in a fast-paced, sometimes stressful environment.

SIN 54151S

Proposed 5 Year Pricing with 2% Applied Escalation

Effective 09/17/2019

SIN Labor Categories

Internal Market Rate

Effective 08/07/2019

GSA Rate (Inclusive of .75 IFF) 1st Year Rates

GSA Rate (Inclusive of .75 IFF) 2nd Year Rates

GSA Rate (Inclusive of

.75 IFF)

3rd Year Rates

GSA Rate (Inclusive of

.75 IFF)

4th Year Rates

GSA Rate (Inclusive of .75 IFF) 5th Year Rates

54151S IT Project Manager $150.00 $146.60 $149.53 $152.52 $155.57 $155.68

54151S Cyber Security Analyst $125.00 $122.17 $124.61 $127.10 $129.65 $132.24

54151S Application Engineer II $137.00 $133.90 $136.58 $139.31 $142.10 $144.94

54151S Application Engineer I $90.00 $87.96 $89.71 $91.51 $93.34 $95.21

54151S Test Engineer II $105.00 $102.61 $104.67 $106.77 $108.90 $111.08

54151S Test Engineer I $80.00 $78.18 $79.75 $81.34 $82.96 $84.62

54151S Technical/Solution Architect

$125.00 $122.17 $124.60 $127.10 $129.64 $132.23

54151S IT Architect $137.00 $133.90 $136.58 $139.31 $142.10 $144.94

54151S Security Architect $115.00 $112.39 $114.64 $116.93 $119.27 $121.65

54151S Cyber Security Consultant

$150.00 $146.60 $149.53 $152.52 $155.57 $155.68

54151S Business Architect/Analyst

$125.00 $122.17 $124.61 $127.10 $129.65 $132.24

54151S IT Specialist 2 $116.40 $113.76 $116.03 $118.36 $120.72 $123.13

54151S IT Specialist 1 $75.00 $73.30 $74.76 $76.26 $77.78 $79.34

54151S Solutions Architect $195.00 $190.58 $194.40 $198.28 $202.24 $206.28

54151S Security Analyst $115.00 $112.39 $114.64 $116.93 $119.27 $121.65

54151S Business Systems Analyst

$115.00 $112.39 $114.64 $116.93 $119.27 $121.65

54151S Project Control Specialist $125.00 $122.17 $124.60 $127.10 $129.64 $132.23

54151S Security Engineer $115.00 $112.39 $114.64 $116.93 $119.27 $121.65

54151S Database Engineer $137.00 $133.90 $136.58 $139.31 $142.10 $144.94

54151S Technical Writer $85.00 $83.07 $84.73 $86.42 $88.15 $89.92

54151S PMO Analyst $90.00 $87.96 $89.71 $91.51 $93.34 $95.21

SIN 518210C

Proposed 5 Year Pricing with 2% Applied Escalation

Effective 03/27/2023

SIN Labor Categories

Internal Market Rate

Effective 03/27/2023

GSA Rate (Inclusive of .75 IFF) 1st Year Rates

GSA Rate (Inclusive of .75 IFF) 2nd Year Rates

GSA Rate (Inclusive of

.75 IFF)

3rd Year Rates

GSA Rate (Inclusive of

.75 IFF)

4th Year Rates

GSA Rate (Inclusive of .75 IFF) 5th Year Rates

518210C Program Manager $ 155.41 $ 151.88 $ 154.92 $ 158.01 $ 161.17 $ 164.40

518210C Project Manager $ 135.00 $ 131.93 $ 134.57 $ 137.26 $ 140.01 $ 142.81

518210C QC Manager $ 89.99 $ 87.94 $ 89.70 $ 91.50 $ 93.33 $ 95.19

518210C Cloud Architect $ 185.35 $ 181.14 $ 184.76 $ 188.46 $ 192.23 $ 196.07

518210C Cloud DevSecOps Engineer I

$ 113.58 $ 111.00 $ 113.22 $ 115.48 $ 117.79 $ 120.15

518210C Cloud DevSecOps Engineer II

$ 155.41 $ 151.88 $ 154.92 $ 158.01 $ 161.17 $ 164.40

518210C Full Stack Cloud Developer I

$ 93.66 $ 91.53 $ 93.36 $ 95.23 $ 97.13 $ 99.08

518210C Full Stack Cloud Developer II

$ 115.70 $ 113.07 $ 115.33 $ 117.64 $ 119.99 $ 122.39

518210C Full Stack Cloud Developer III

$ 135.00 $ 131.93 $ 134.57 $ 137.26 $ 140.01 $ 142.81

518210C Systems Engineer I $ 79.62 $ 77.81 $ 79.37 $ 80.95 $ 82.57 $ 84.22

518210C Systems Engineer II $ 89.99 $ 87.94 $ 89.70 $ 91.50 $ 93.33 $ 95.19

518210C Systems Engineer III $ 110.00 $ 107.50 $ 109.65 $ 111.84 $ 114.08 $ 116.36

518210C IT Business Analyst I $ 61.90 $ 60.49 $ 61.70 $ 62.94 $ 64.20 $ 65.48

518210C IT Business Analyst II $ 90.44 $ 88.38 $ 90.15 $ 91.96 $ 93.79 $ 95.67

518210C IT Business Analyst

III

$ 102.91 $ 100.57 $ 102.58 $ 104.63 $ 106.73 $ 108.86

518210C Cloud Database Specialist

$ 128.00 $ 125.09 $ 127.59 $ 130.14 $ 132.75 $ 135.40

518210C Business Intelligence Developer

$ 121.84 $ 119.07 $ 121.45 $ 123.88 $ 126.36 $ 128.89

518210C Technical Subject Matter Expert I

$ 133.13 $ 130.10 $ 132.71 $ 135.36 $ 138.07 $ 140.83