MAS - Delaney Advantage Technologies L.L.C. - 47QTCA19D00JE

11810 Grand Park Avenue, Suite 500 | North Bethesda, MD 20852 | Office: (877) 437-6967 | Fax: (202) 655-2721 | www.delaneytech.com

Delaney Advantage Technologies is a dynamic service-disabled veteran-owned small business focused on servicing the needs of our commercial and government client at all levels. Through a systematic approach to resource development, Delaney Advantage Technologies has developed a team that has gained a reputation for providing exceptional, yet economical support with an emphasis on excellent customer service.

ABOVE SERVICE, BEYOND SOLUTION

Multiple Award Schedule (MAS)

CONTRACT NUMBER 47QTCA19D00JE

August 21, 2019 – August 20, 2024

SYSTEM INTEGRATION & SUPPORT | SYSTEM INTEGRATION | DATA ANALYTICS

DATA MANAGEMENT | SOFTWARE DEVELOPMENT | BUSINESS INTELLIGENCE

SYSTEMS AUDITING | IT OPERATIONS & MAINTENANCE | CYBERSECURITY

http://www.delaneytech.com/

GSA MAS CONTRACT 47QTCA19D00JE I

DELANEY ADVANTAGE TECHNOLOGIES

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICELIST

MULTIPLE AWARD SCHEDULE – INFORMATION TECHNOLOGY

Delaney Advantage Technologies is a Small Disadvantaged Business (SDB) and Verified Service-Disabled

Veteran-Owned Small Business (SDVOSB) with the Department of Veteran Affairs (VA). DAT brings years of experience in providing technical support and maintenance for information technology (IT) products and customers. As a Prime and Subcontractor, DAT provides experience-based solutions across

Cybersecurity, Software Services, System & Network Engineering, and IT Operations & Maintenance.

SPECIAL ITEM NUMBER 54151S - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

DA01 IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES

(LABOR)

DA10 IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE

DC01 IT AND TELECOM - DATA CENTER SUPPORT SERVICES (LABOR)

DD01 IT AND TELECOM - SERVICE DELIVERY SUPPORT SERVICES: ITSM, OPERATIONS CENTER, PROJECT/PM

(LABOR)

DE01 IT AND TELECOM - END USER: HELP DESK; TIER1-2, WORKSPACE, PRINT, PRODUCTIVITY TOOLS

(LABOR)

DF01 IT AND TELECOM - IT MANAGEMENT SUPPORT SERVICES (LABOR)

DG01 IT AND TELECOM - NETWORK SUPPORT SERVICES (LABOR)

DH01 IT AND TELECOM - PLATFORM SUPPORT SERVICES: DATABASE, MAINFRAME, MIDDLEWARE (LABOR)

DJ01 IT AND TELECOM - SECURITY AND COMPLIANCE SUPPORT SERVICES (LABOR)

DK01 IT AND TELECOM - STORAGE SUPPORT SERVICES (LABOR)

GSA MAS CONTRACT 47QTCA19D00JE II

Contract Number: 47QTCA19D00JE

Period Covered by Contract: August 21, 2019 through August 20, 2024

Delaney Advantage Technologies, LLC

11810 Grand Park Avenue, Suite 500

North Bethesda, MD 20852

Phone: (877) 437-6967

Fax: (202) 655-2721

Website: www.delaneytech.com

Contact for Contract Administration: Cevon Wallace, President & CEO

Email for Contract Administration: Cevon@delaneytech.com

BUSINESS SIZE: SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESS

PRICE LIST CURRENT AS OF: 03/31/2021

mailto:Cevon@delaneytech.com

GSA MAS CONTRACT 47QTCA19D00JE III

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov

Table of Contents

1A. AWARDED SPECIAL ITEM NUMBER:

1B. LOWEST PRICED ITEM:

1C. HOURLY RATES: SIN 54151S (INCLUDING IFF)

2. MAXIMUM ORDER

3. MINIMUM ORDER

4. GEOGRAPHIC COVERAGE

5. PRODUCTION POINT

6. DISCOUNT FROM LIST PRICES OR STATEMENT OF NET PRICE

7. QUANTITY DISCOUNTS

8. PROMPT PAYMENT TERMS

9A. GOVERNMENT PURCHASE CARDS

9B. GOVERNMENT PURCHASE CARDS

10. FOREIGN ITEMS

11A. TIME OF DELIVERY

11B. EXPEDITED DELIVERY

11C. OVERNIGHT AND 2-DAY DELIVERY

11D. URGENT REQUIREMENTS

12. FOB POINT

13A. ORDERING ADDRESS

13B. ORDERING PROCEDURES

14. PAYMENT ADDRESS

15. WARRANTY PROVISION

16. EXPORT PACKING CHARGES

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR

19. TERMS AND CONDITIONS OF INSTALLATION

http://www.gsaadvantage.gov/

GSA MAS CONTRACT 47QTCA19D00JE IV

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY

DISCOUNTS FROM LIST PRICES

21. LIST OF SERVICE AND DISTRIBUTION POINTS

22. LIST OF PARTICIPATING DEALERS

23. PREVENTIVE MAINTENANCE

24A. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES

24B. INDICATE SECTION 508 COMPLIANCE INFORMATION IS AVAILABLE ON ELECTRONIC AND

INFORMATION TECHNOLOGY SUPPLIES AND SERVICES

25. DATA UNIVERSAL NUMBER SYSTEM (DUNS) NUMBER

26. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM),

PREVIOUSLY CENTRAL CONTRACTOR REGISTRATION (CCR) DATABASE

LABOR CATEGORY DESCRIPTIONS

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

(SPECIAL ITEM NUMBER 54151S)

1. SCOPE

2. PERFORMANCE INCENTIVES

3. ORDER

4. PERFORMANCE OF SERVICES

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

6. INSPECTION OF SERVICES

7. RESPONSIBILITIES OF THE CONTRACTOR

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

9. INDEPENDENT CONTRACTOR

10. ORGANIZATIONAL CONFLICTS OF INTEREST

11. INVOICES

12. PAYMENTS

13. RESUMES

14. INCIDENTAL SUPPORT COSTS

15. APPROVAL OF SUBCONTRACTS

16. DESCRIPTION OF IT/IAM PROFESSIONAL SERVICES AND PRICING

GSA MAS CONTRACT 47QTCA19D00JE 1

1A. AWARDED SPECIAL ITEM NUMBER:

SIN DESCRIPTION

54151S IT Professional Services and/or labor categories for database planning and design;

systems analysis, integration, and design; programming, conversion and implementation support; network services, data/records management, and testing.

1B. LOWEST PRICED ITEM:

SIN LOWEST PRICED ITEM RATE

54151S Installation Technician $48.14

1C. HOURLY RATES: SIN 54151S (INCLUDING IFF)

See below (page 5) for brief description of responsibilities, education required and experience.

LABOR CATEGORY YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR 5

Senior Program Manager $189.89 $193.68 $197.56 $201.51 $205.54

Senior Program Manager Off site $197.48 $201.43 $205.45 $209.56 $213.75

Program Manager $165.11 $168.42 $171.78 $175.22 $178.72

Program Manager Off site $171.72 $175.15 $178.66 $182.23 $185.87

Project Manager $149.71 $152.71 $155.76 $158.88 $162.05

Project Manager Off site $155.70 $158.82 $161.99 $165.23 $168.54

Task Manager $94.46 $96.35 $98.28 $100.25 $102.25

Task Manager Off site $98.24 $100.21 $102.21 $104.26 106.34

Installation Technician $48.14 $49.10 $50.08 $51.08 $52.10

Senior Help Desk Specialist $82.15 $83.79 $85.46 $87.17 $88.92

Senior Help Desk Specialist Off site $85.43 $87.14 $88.88 $90.66 $92.47

Junior Systems Engineer $78.41 $79.98 $81.58 $83.21 $84.88

Junior Systems Engineer Off site $81.54 $83.17 $84.84 $86.53 $88.26

Mid-Level Help Desk $60.11 $61.31 $62.54 $63.79 $65.07

Mid-Level Help Desk Off-site $62.51 $63.76 $65.04 $66.34 $67.67

Junior Help Desk $51.17 $52.19 $53.24 $54.30 $55.39

Junior Help Desk Off-site $53.22 $54.28 $55.37 $56.48 $57.61

Subject Matter Expert I $153.15 $156.21 $159.34 $162.52 $165.77

Subject Matter Expert I Off site $159.27 $162.46 $165.71 $169.02 $172.40

Subject Matter Expert II $162.72 $165.97 $169.29 $172.68 $176.13

Subject Matter Expert II Off site $170.86 $174.27 $177.76 $181.31 $184.94

Subject Matter Expert III $181.86 $185.50 $189.21 $193.00 $196.86

Subject Matter Expert III Off site $190.96 $194.78 $198.67 $202.65 $206.70

Systems/Solutions Architect $209.14 $213.33 $217.59 $221.94 $226.38

Systems/Solutions Architect Off site $217.51 $221.86 $226.30 $230.82 $235.44

Software Developer $162.72 $165.97 $169.29 $172.68 $176.13

Software Developer Off site $169.23 $172.61 $176.07 $179.59 $183.18

Sr. Systems/Software Engineer $209.14 $213.33 $217.59 $221.94 $226.38

GSA MAS CONTRACT 47QTCA19D00JE 2

Sr. Systems/Software Engineer Off site $217.51 $221.86 $226.30 $230.82 $235.44

Sr. Training Specialist $165.11 $168.42 $171.78 $175.22 $178.72

Sr. Training Specialist Off site $171.72 $175.15 $178.66 $182.23 $185.87

System Administrator $94.46 $96.35 $98.28 $100.25 $102.25

System Administrator Off site $98.24 $100.21 $102.21 $104.26 $106.34

Principal Consultant I $252.71 $257.77 $262.92 $268.18 $273.55

Principal Consultant I Off site $262.82 $268.08 $273.44 $278.91 $284.49

Junior Network Specialist $53.50 $54.57 $55.66 $56.77 $57.91

Junior Network Specialist Off site $55.64 $56.75 $57.89 $59.05 $60.23

Desktop Management Services Support $71.31 $72.74 $74.19 $75.67 $77.19

Desktop Management Services Support Off site

$74.16 $75.65 $77.16 $78.70 $80.28

2. MAXIMUM ORDER

Special Item Number 54151S – IT Professional Services - $500,000.00 per order

3. MINIMUM ORDER

Special Item Number 54151S54151S – IT Professional Services - $100.00 per order

4. GEOGRAPHIC COVERAGE

Domestic Only

5. PRODUCTION POINT

United States (Services)

6. DISCOUNT FROM LIST PRICES OR STATEMENT OF NET PRICE

Prices are net prices; discounts have been deducted

7. QUANTITY DISCOUNTS

1.5% for orders exceeding $500,000.00

8. PROMPT PAYMENT TERMS

Discount: 1 % if Payment is made within 15 days

Net 30 days

9A. GOVERNMENT PURCHASE CARDS

Accepted at or below the micro-purchase threshold

GSA MAS CONTRACT 47QTCA19D00JE 3

9B. GOVERNMENT PURCHASE CARDS

Accepted above the micro-purchase threshold

10. FOREIGN ITEMS

Not Applicable

11A. TIME OF DELIVERY

As mutually agreed on between Delaney Advantage Technologies and ordering activity.

11B. EXPEDITED DELIVERY

As mutually agreed on between Delaney Advantage Technologies and ordering activity.

11C. OVERNIGHT AND 2-DAY DELIVERY

As mutually agreed on between Delaney Advantage Technologies and ordering activity.

11D. URGENT REQUIREMENTS

As mutually agreed on between Delaney Advantage Technologies and ordering activity.

12. FOB POINT

Destination

13A. ORDERING ADDRESS

11810 Grand Park Avenue, Suite 500 North Bethesda, MD 20852

Attention: Cevon Wallace Phone: (202) 558-0141 Fax: (202) 655-2721

13B. ORDERING PROCEDURES

Ordering activities shall use the ordering procedures of Federal Acquisition Regulation (FAR) 8.405 when placing an establishing BPA for services. These procedures apply to all schedules. (BPA attached)

a. FAR 8.405-2 Ordering procedures for services requiring a statement of work.

14. PAYMENT ADDRESS

11810 Grand Park Avenue, Suite 500 North Bethesda, MD 20852

GSA MAS CONTRACT 47QTCA19D00JE 4

Bank account information for ACH or EFT payments will be shown on the invoice.

15. WARRANTY PROVISION

Not Applicable

16. EXPORT PACKING CHARGES

Not Applicable

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD

ACCEPTANCE

Not Applicable

18. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR

Not Applicable

19. TERMS AND CONDITIONS OF INSTALLATION

Not Applicable

20. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF

PARTS PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES

Not Applicable

21. LIST OF SERVICE AND DISTRIBUTION POINTS

Not Applicable

22. LIST OF PARTICIPATING DEALERS

Not Applicable

23. PREVENTIVE MAINTENANCE

Not Applicable

24A. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES

Not Applicable

GSA MAS CONTRACT 47QTCA19D00JE 5

24B. INDICATE SECTION 508 COMPLIANCE INFORMATION IS AVAILABLE

ON ELECTRONIC AND INFORMATION TECHNOLOGY SUPPLIES AND

SERVICES

Section 508 compliance information on the services in this contract are available at the following website address (URL): www.delaneytech.com.

25. DATA UNIVERSAL NUMBER SYSTEM (DUNS) NUMBER

079298366

26. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD

MANAGEMENT (SAM), PREVIOUSLY CENTRAL CONTRACTOR

REGISTRATION (CCR) DATABASE

Registration is ACTIVE and CURRENT.

LABOR CATEGORY DESCRIPTIONS

Labor Category Senior Program Manager (On Site / Off Site)

Brief Description of Responsibilities

A Senior Program Manager must have experience being responsible for meeting defined requirements within cost and schedule constraints for large projects or multiple simultaneous small projects with shared resources. Must be well versed in the full program life cycle, strategic planning, business process reengineering, cost accounting, structure and management practices. Must be able to identify and communicate program risks and recommend mitigation.

Must have organizational and communication skills for directing team members and reporting status to the customer.

Education Required Bachelor’s degree

Experience (years) 10

Labor Category Program Manager (On Site / Off Site)

Brief Description of Responsibilities

A Program Manager must have experience being responsible for meeting defined requirements within cost and schedule constraints on a large project or multiple simultaneous small projects with shared resources. Must understand the full program life cycle, tactical planning, cost accounting, structure and management practices. Must be able to identify and communicate program risks and recommend mitigation. Must have organizational and communication skills for directing team members and reporting status to the customer.

Experience (years) 5

GSA MAS CONTRACT 47QTCA19D00JE 6

Labor Category Project Manager (On Site / Off Site)

Brief Description of Responsibilities

A Project Manager must have experience managing projects that are components of larger programs. Must understand life cycle and project management methodologies. Must have experience in tracking and reporting cost, schedule and performance progress. Must be able to identify and communicate project risks and project status to Program Manager and other associated Project Managers.

Labor Category Task Manager (On Site / Off Site)

Responsibilities

Serves as the technical lead and first-line supervisor for a team of professionals or specialists for accomplishment of a specific task, group of tasks, or small project. Normally responsible to a Project Manager or Program Manager; will closely monitor technical performance and quality of products. Prepares or provides input to management reports. Ensures assigned personnel fully understand their functions.

Experience (years) 3

Labor Category Installation Technician

Responsibilities

Designs and optimize network topologies. Analyzes existing requirements and prepares specifications for hardware/software acquisitions. Prepares engineering plans and site installation Technical Design Packages. Develops hardware/software installation schedules. Prepares drawings documenting configuration changes at possibly different sites. Prepares site installation and test reports. Configures computers, communications devices and peripheral equipment. Installs network hardware/software. Trains site personnel in proper use of hardware/software. Builds specialized interconnecting cables. Performs first line support for service interruptions such as printer routings, power outages, wiring problems, and malfunctioning servers. Escalates unresolved problem to expedite resolution.

Education Required Bachelor’s Degree

Experience (years) 1

GSA MAS CONTRACT 47QTCA19D00JE 7

Labor Category Senior Help Desk Specialist (On Site / Off Site)

Brief Description of Responsibilities

A Help Desk Specialist must be able to provide phone and in-person support to users in the areas of E-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors.

Must be able to serve as the initial point of contact for troubleshooting network applications and hardware and software PC and printer problems.

Experience (years) 7

Labor Category Junior Systems Engineer (On Site / Off Site)

Responsibilities

A Systems Engineer provides technical support in system architecture, system design, system integration and technical management. Assists in providing technical input to the systems engineering process. Leads teams in developing application and technical plans. Guides customers' business process definition and re -engineering through education and guidance

Labor Category Mid-Level Help Desk Specialist (On Site / Off Site)

Responsibilities

A Help Desk Specialist must be able to provide phone and in-person support to users in the areas of E-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors.

Must be able to serve as the initial point of contact for troubleshooting network applications and hardware and software PC and printer problems.

Labor Category Junior Help Desk Specialist (On Site / Off Site)

Responsibilities

A Help Desk Specialist must be able to provide phone and in-person support to users in the areas of E-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors.

Must be able to serve as the initial point of contact for troubleshooting network applications and hardware and software PC and printer problems.

GSA MAS CONTRACT 47QTCA19D00JE 8

Labor Category Subject Matter Expert I (On Site / Off Site)

Brief Description of Responsibilities

A Subject Matter Expert I must have significant knowledge and experience associated with the specific area of expertise. SME is responsible for working with customers and stakeholders to provide analysis and present system implementation or operational options. May be called upon to provide detailed research in the area of expertise.

Labor Category Subject Matter Expert II (On Site / Off Site)

Responsibilities

A Subject Matter Expert II must have significant knowledge and experience associated with the specific area of expertise. SME is responsible for working with customers and stakeholders to provide analysis and present system implementation or operational options. May be called upon to provide detailed research in the area of expertise

Labor Category Subject Matter Expert III (On Site / Off Site)

Responsibilities

A Subject Matter Expert III must have significant knowledge and experience associated with the specific area of expertise. SME is responsible for working with customers and stakeholders to provide analysis and present system implementation or operational options. May be called upon to provide detailed research in the area of expertise.

Labor Category Systems/Solutions Architect (On Site / Off Site)

Responsibilities

Expert authority in discipline that applies advanced concepts, theories, and principles and contributes toward the development of new principles and concepts; works unusually complex problems with consultative direction; erroneous decisions would normally result in failure to achieve goals critical to major organizational objectives and damage the image of the organization’s technological capability; advises top management and customers on advanced technical research studies and applications; managerial/leadership experience or skills necessary.

GSA MAS CONTRACT 47QTCA19D00JE 9

Labor Category Software Developer (On Site / Off Site)

Brief Description of Responsibilities

Designs, develops, implements, tests and troubleshoots application prototypes, utilities, and solutions across multiple environments using full life-cycle methodologies. Gathers technical requirements through interview of client technical staff, review of technical documentation and observation of system behavior. Produces specifications and design documentation including process flows, object/class models, sequence diagrams, system and web services interface specifications, data dictionaries and data models.

Labor Category Sr. Systems/Software Engineer (On Site / Off Site)

Responsibilities

Provides a comprehensive definition of all aspects of systems and software development from analysis of mission needs to verification of system performance. Performs evaluation of alternatives and an assessment of risks and costs. Designs and specifies technologies, processes and systems and develops the mechanisms and tools to solve hardware and software integration problems. Incorporates new technologies into existing systems insuring interoperability, reliability, efficiency, and effectiveness. Maintains awareness of new and emerging technologies and applies them to existing problems.

Responsible for the technical and administrative direction of personnel on hardware/software integration tasks, including adherence to the design concept and user standards, and for progress in accordance with schedules.

Labor Category Sr. Training Specialist (On Site / Off Site)

Responsibilities

A Training Specialist III must have experience in developing training strategies, determining training methods, and developing training materials for presentation in various media. Must be able to create new training strategies and presentation methods as new media or new training methodologies become available. Must have experience in creating training plans and materials for large complex IT organizations and missions.

GSA MAS CONTRACT 47QTCA19D00JE 10

Labor Category System Administrator (On Site / Off Site)

Brief Description of Responsibilities

A System Administrator I must have experience in conducting routine system administration tasks and logging data in system admin logs. Systems administrators are responsible for maintaining system efficiency. Must have experience in maintaining troubleshooting of a wide variety of systems and networks including high volume/high availability systems. Must have knowledge on a number of debugging protocols and processes. Must be able to troubleshoot problems and issues identified by customers and implement corrective actions quickly.

Labor Category Principal Consultant I (On Site / Off Site)

Responsibilities

Serves as a Principal Consultant for IT projects and programs. A recognized expert in all aspects of the Information Technology services associated with the IT industry sector or government operations related to Software and Hardware IT Programs. Has held numerous significant positions with broad areas of responsibility within an industry or government sector. Uses broad knowledge and experience to design and incorporate imaginative, innovative, and creative IT solutions to complex and critical client IT projects. Provides on-site technical advice to support decision makers and is an expert in IT engineering, Database Design and Software Engineering making as it applies to the subject matter of expertise. Can serve to supervise and manage lower level IT Consultants. Will produce specifications and design documentation including process flow, object/class models, sequence diagrams, system and web services interface specifications, data dictionary and data model, etc. Can manage programs and personnel.

Experience (years) 10

Labor Category Junior Network Specialist (On Site / Off Site)

Responsibilities

Under direct supervision or as part of a team, participates in cable plant installation, workstation connection and integration of hardware/software of Local Area Network (LAN). Assists with configuration, installation and testing of LANs.

GSA MAS CONTRACT 47QTCA19D00JE 11

Labor Category Desktop Management Services Support (On Site / Off Site)

Brief Description of Responsibilities

A Desktop Support Technician must be able to monitor and respond to complex LAN/Desktop technical hardware and software problems utilizing a variety of testing tools and techniques. Must be able to act as the primary interface with vendor support service groups as well as provide internal analysis and support to ensure proper escalation during outages or periods of degraded system performance.

GSA MAS CONTRACT 47QTCA19D00JE 12

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY

(IT) PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 54151S)

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 54151S Information Technology

Professional Services apply exclusively to IT/IAM Professional Services within the scope of this

Information Technology Schedule. b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES

I-FSS-60 Performance Incentives (April 2000) a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract. b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements. c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made, and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May

2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available. b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the

Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

GSA MAS CONTRACT 47QTCA19D00JE 13

d. Any Contractor travel required in the performance of IT/IAM Services must comply with the Federal

Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel.

Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the

Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage.

Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for

Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS (MAR

2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND

CONDITIONS −COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I − OCT 2008) (DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

GSA MAS CONTRACT 47QTCA19D00JE 14

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec

2007) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT/IAM Professional Services.

9. INDEPENDENT CONTRACTOR

All IT/IAM Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions. “Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract. “Contractor and its affiliates” and “Contractor or its affiliates” refer to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor. An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either

(i) result in an unfair competitive advantage to the Contractor or its affiliates or

(ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT/IAM Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

GSA MAS CONTRACT 47QTCA19D00JE 15

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the

Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009)

(ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor-Hour Proposal

Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting

Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT/IAM PROFESSIONAL SERVICES AND PRICING

a. The Contractor shall provide a description of each type of IT/IAM Service offered under Special Item

Numbers 54151S IT/IAM Professional Services should be presented in the same manner as the

Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing

GSA MAS CONTRACT 47QTCA19D00JE 16

hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b. Pricing for all IT/IAM Professional Services shall be in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education.

The following is an example of the manner in which the description of a commercial job title should be presented:

EXAMPLE: Commercial Job Title: System Engineer

Minimum/General Experience: Three (3) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, structure and management practices.

Functional Responsibility: Guides users in formulating requirements, advises alternative approaches, conducts feasibility studies.

Minimum Education: Bachelor’s Degree in Computer Science