MAS - Vivsoft Technologies LLC - 47QTCA19D00HV

47QTCA19D00HV

VivSoft Technologies LLC

General Services Administration

Federal Supply Service

Authorized Federal Supply Schedule Price List

Online access to contract ordering information, terms and conditions, up-to-date pricing and the option to create an electronic delivery order are available through GSA Advantage!, a menu driven database system.

The INTERNET address for GSA Advantage! is www.gsaadvantage.gov

Multiple Award Schedule (MAS)

FSC Group(s): Information Technology

FSC Class: DA01, DB01

Small Business

SBA Certified 8(a), Small Disadvantaged Business

Contract Number: 47QTCA19D00HV

Contract Period: August 15, 2019 through August 14, 2029

13221 Woodland Park Road, Suite 310

Herndon, VA 20171

Contract Administration:

Navin Gunalan navin@vivsoft.io / info@vivsoft.io

Tel: 703-801-9664

Fax: 703-651-5509 www.vivsoft.io

Pricelist current through: Modification #PS-0042, effective June 18, 2025 http://www.gsaadvantage.gov/ mailto:navin@vivsoft.io mailto:info@vivsoft.io http://www.vivsoft.io/

TABLE OF CONTENTS

Customer Information

Labor Category Descriptions

Labor Category Pricing

Customer Information

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s). See awarded SINs and descriptions below. Awarded prices follow the

Customer Information.

SIN SIN Description

518210C Cloud Computing Professional Services

54151S Information Technology (IT) Professional Services

54151HEAL Health IT Professional Services

1b. Lowest priced model number and lowest unit prices: See Price List.

1c. Labor Category Descriptions: See descriptions below.

2. Maximum Order per SIN:

SIN MAXIMUM ORDER

54151S / 518210C / 54151HEAL

$500,000.00

3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area): The geographic scope of this contract is the 48 contiguous

United States and District of Columbia.

5. Point(s) of production (city, county, and state or foreign country): United States.

6. Discount from list prices or statement of net price: Prices shown in this pricelist are

Government net prices and discounts have already been deducted.

7. Quantity discounts: Discounts may be negotiated on an order-by-order basis.

8. Prompt payment terms: NET 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concession

9. Foreign items (list items by country of origin): None

10a. Time of Delivery: To be negotiated per each delivery order.

10b.Expedited Delivery: Contact Contractor

10c. Overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements: Contact Contractor

11. F.O.B Points(s): Destination

12a. Ordering Address:

ATTN: GSA Order Processing

VivSoft Technologies LLC 13221

Woodland Park Road, Suite 310

Herndon, VA 20171

Phone: (703) 801-9664

Fax: (703) 651-5509

Email: info@vivsoft.io www.vivsoft.io

12b. Ordering procedures: For supplies and service the ordering procedures, information on Blanket

Purchase Agreements (BPAs) are found in Federal Acquisition Regulation (FAR) 8.405-3

13. Payment address(es): Same as company address

14. Warranty provision: Contractor’s standard commercial warranty

15. Export Packing Charges (if applicable): N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18a. Terms and conditions of repair parts indicating date of parts pricelists and any discounts from list prices: N/A

18b. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants: N/A

22b. Section 508 compliance information is available on Electronic and Information Technology

(EIT) supplies and services and show where full details can be found (e.g. contactor’s website or other location.) The EIT standards can be found at: www.Section508.gov/ Not Applicable

23. Unique Entity Identifier (UEI) Number: NP1SRN3N8F48

24. Contractor is currently registered in the System for Award Management (SAM) database mailto:info@vivsoft.io http://www.vivsoft.io/ http://www.section508.gov/

Labor Category Descriptions

Software Engineer 2

SIN(s): 54151S

Description: Reviews and analyzes system specifications. Prepares programming specifications.

Analyzes existing systems/subsystems for reusability benefits and needed changes. Prepares design plans and written analyses. Prepares unit and test scripts. Prepares documentation.

Education and Experience

Bachelor’s degree or equivalent experience and 3 years’ experience.

Software Engineer 1

SIN(s): 54151S

Description: Reviews and analyzes system specifications. Prepares programming specifications.

Analyzes existing systems/subsystems for reusability benefits and needed changes. Prepares design plans and written analyses. Prepares unit and test scripts. Prepares documentation.

Education and Experience: Bachelor’s degree or equivalent experience and 1 year of experience.

Web Developer 2

Description: Must be able to translate applications requirements into the design of complex web sites, including integrating web pages and applications. Must be able to apply new and emerging technologies to the site development process.

Education and Experience: Bachelor’s degree or equivalent experience and 3 years’ experience.

Web Developer 1

Description: Must be able to translate applications requirements into the design of complex web sites, including integrating web pages and applications. Must be able to apply new and emerging technologies to the site development process.

Applications Programmer 1

Description: Must be able to translate applications requirements into web-based solutions using available technology. Must be able to apply new and emerging technologies to the software development process.

Applications Programmer 3

Description: Analyzes functional business applications and design specifications for functional areas such as finance, accounting, personnel, manpower, logistics, and contracts. Develops block diagrams and logic flowcharts. Translates detailed design into computer software. Tests, debugs, and refines the computer software to produce the required product. Prepares required documentation, including both program-level and user-level documentation. Enhances software to reduce operating time or improve efficiency. Provides technical direction to programmers as required to ensure program deadlines are met.

Education and Experience: Bachelor’s degree or equivalent experience and 5 years’ experience.

Applications Developer

Description: Must be able to translate applications requirements into the design of complex web sites or wed applications, including integrating web pages and applications. Must be able to apply new and emerging technologies to the site development process.

Programmer Analyst

Description: Write programs in a variety of computer languages. Update and expand existing programs. Test programs for errors and fix the faulty lines of computer code. Create and test code in an integrated development environment (IDE). Use code libraries to simplify the writing.

Business Systems Analyst 2

Description: Provides technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards and for progress in accordance with schedules. Must be able to coordinate with the Program Manager to ensure problem solution and user satisfaction. Makes recommendations, if needed, for approval of major systems installations. Prepares milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives. Provides daily supervision and direction to support staff.

Business Analyst 1

Description: Serves as a computer systems expert on assignments that typically involve establishing automated systems, where concern is with overall life cycle structure; and conducts feasibility studies from design, implementation and post-implementation evaluation from a number of possible approaches. Design criteria must be established to accommodate changes in legislation, mission, or functional program requirements.

Education and Experience: Bachelor’s degree or equivalent experience and 2 years’ experience.

QA Specialist

Description: Must be able to determine the resources required for quality control. Must be able to maintain the level of quality throughout the software life cycle. Develops software quality assurance plans. Must be capable of maintaining and establishing a process for evaluating software and associated documentation. Participates in formal and informal reviews at predetermined points throughout the development life cycle to determine quality. Examines and evaluates the software quality assurance (SQA) process and recommends enhancements and modifications. Develops quality standards.

Education and Experience: Bachelor’s degree or equivalent experience and 4 years’ experience.

Testing Specialist

Description: Must be capable of designing and executing IT software tests and evaluating results to ensure compliance with applicable regulations. Must be able to prepare test scripts and all required test documentation. Must be able to design and prepare all needed test data. Analyzes internal security within systems. Reviews test results and evaluates for conformance to design.

Training Specialist / Instructor

Description: Conducts the research necessary to develop and revise training courses and prepares appropriate training catalogs. Prepares all instructor materials (course outline, background material, and training aids). Prepares all student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Trains personnel by conducting formal classroom courses, workshops, and seminars.

Configuration Management Analyst

Description: Must be capable of planning, analysis, design, development, and maintenance of operations support systems used by telecommunications organizations. Must be capable of performing business systems planning, information planning, and analysis in support of telecommunications support functions, including billing, trouble ticket management, service order entry, and/or configuration management. Performs process and data modeling in support of the planning and analysis efforts using both manual and automated tools. Provides technical guidance in software engineering techniques and automated support tools.

Database Management Specialist Senior

Description: Must be capable of providing highly technical expertise and support in the use of

DBMS. Must be able to evaluate and recommend available DBMS products to support validated user requirements. Defines file organization, indexing methods, and security procedures for specific user applications. Develops, implements, and maintains database back-up and recovery procedures for the processing environments, and ensures that data integrity, security, and recoverability are built into the

DBMS applications.

Database Developer / Architect

Description: Relational database logical and physical modeling design and development for master data management, business intelligence and analytics, data quality best practices, encryption methods, extract transform and load

(ETL) techniques, and administration for business-critical applications using Microsoft SQL Server

2012 or newer, integrating a broad array of internal and external data sources and content, both structured and unstructured. Providing highly technical expertise and support in the use of relational databases. Evaluate and recommend available relational database products to support validated user requirements. Must be able to define datatypes, optimal normalization, referential integrity, triggers, partitioning design, indexing methods, and data security procedures for specific user applications.

Develop, implement, and maintain database availability, fault tolerance, back–up and recovery procedures for the processing environments, and ensure that data integrity, security, and recoverability are built into the relational database applications. Ensure that development efforts are well–planned and in compliance to standards.

Education and Experience: Bachelor’s degree or equivalent experience and 7 years’ experience. A

Master’s degree is preferred.

Systems Administrator

Description: Monitor and coordinate all data system operations, including security procedures, and liaison with end users. Ensure that necessary system backups are performed, and storage and rotation of backups is accomplished. Monitor and maintain records of system performance and capacity to arrange vendor services or other actions for reconfiguration and anticipate requirements for system expansion. Assist managers to monitor and comply with State data security requirements. Coordinate software development, user training, network management and minor installation and repair of equipment.

Junior Help Desk Specialist 2

Description: Provides telephone and in-person support to users in the areas of directories, standard

Windows desktop applications, and applications developed under this Contract or predecessors.

Serves as the secondary point of contact for troubleshooting hardware/software PC and printer problems.

Junior Help Desk Specialist 1

Description: Provides telephone and in-person support to users in the areas of directories, standard

Windows desktop applications, and applications developed under this Contract or predecessors.

Serves as the secondary point of contact for troubleshooting hardware/software PC and printer problems.

Education and Experience: Bachelor’s degree or equivalent experience and 3 months’ experience

Junior Systems Administrator

Description: Monitor and coordinate all data system operations, including security procedures, and liaison with end users. Ensure that necessary system backups are performed, and storage and rotation of backups is accomplished. Monitor and maintain records of system performance and capacity to arrange vendor services or other actions for reconfiguration and anticipate requirements for system expansion. Assist managers to monitor and comply with State data security requirements. Coordinate software development, user training, network management and minor installation and repair of equipment.

Education and Experience: Associate degree or equivalent experience and 1 year of experience.

Senior Project Manager

Description: Assigned the management of a specific project and the work performed under assigned Task Orders. Performs day-to-day management of the project, identifies issues and risks and recommends possible issue and risk mitigation strategies associated with the project. Acts as a facilitator between client and IT contractor. Is responsible for ensuring that work performed under TOs is within scope, consistent with requirements, and delivered on time and on budget. Identifies critical paths, tasks, dates, testing, and acceptance criteria.

Provides solutions to improve efficiency (e.g., reduce costs while maintaining or improving performance levels). Monitors issues and provides resolutions for up-to-date status reports.

Demonstrates excellent writing and oral communications skills.

Education and Experience: Bachelor’s degree or equivalent experience and 6 years

‘experience. Master’s degree or project management certification is preferred.

Senior Cloud AIML Engineer

Description:

Design and deploy a comprehensive solution for managing an end-to-end AI/ML workflow, focused on delivering a proof-of-concept and demonstrating value in a customer environment.

Research and implement the latest technologies to enable high-performing, scalable distributed big data analysis, improving the speed and relevance of data science analytics while visualizing results effectively. Conduct research on big data storage solutions to optimize distributed data analytics. Prototype and develop complex, large-scale, internet-facing applications and systems in the cloud using modern open-source technologies and backend systems. Engage directly with customers to understand requirements, refine solutions, and drive successful implementations.

Education and Experience: Bachelor’s degree or equivalent experience and 3 years’

DevsSecOps Engineer I

Description:

Support the development and maintenance of CI/CD pipelines to ensure secure software delivery processes. Assist in implementing automated security checks and tools to detect potential vulnerabilities and threats across development and production environments.

Collaborate closely with development, operations, and senior security engineers to integrate security best practices throughout the software development lifecycle. Run security tests and vulnerability scans, analyze findings, and help mitigate identified risks. Manage security tools and technologies, ensuring they remain up-to-date and effectively utilized within the development environment. Stay informed on the latest DevSecOps practices and tools, applying this knowledge to enhance security and operations. Provide support in responding to security incidents and contribute to recovery efforts and preventive measures against future breaches.

DevsSecOps Engineer II

Description:

Implement automated tools and processes to detect and respond to security threats throughout the software lifecycle. Collaborate with development, operations, and security teams to integrate security best practices across all stages of development. Conduct regular security testing and vulnerability scans, assisting in the resolution of identified issues.

Maintain and configure security tools to support secure development and operations. Leverage tools like Terraform and Ansible to automate infrastructure deployment and management. Stay current with DevSecOps practices, tools, and security trends to enhance security posture.

Assist in responding to security incidents and contribute to efforts that improve organizational security resilience.

DevsSecOps Engineer III

Description:

Define and lead the implementation of DevSecOps strategies, ensuring security is seamlessly integrated into development and operational processes. Architect, implement, and continuously improve secure CI/CD pipelines to automate and enhance software delivery with a strong security focus. Develop and implement automated security controls, monitoring tools, and alerting systems to identify and mitigate potential threats. Provide technical leadership and mentorship to junior DevSecOps engineers and cross-functional teams, fostering a culture of continuous improvement and learning. Conduct in-depth security assessments, vulnerability scans, and penetration testing while leading remediation efforts for identified security gaps.

Utilize and enhance Infrastructure as Code (IaC) tools, such as Terraform and Ansible, to automate the deployment and management of secure infrastructure. Collaborate closely with development, operations, and security teams to integrate security best practices throughout the software development lifecycle. Ensure compliance with DoD cybersecurity requirements and frameworks, including NIST and DoD STIGs. Lead and coordinate incident response efforts, conduct thorough post-incident analysis, and implement improvements to enhance resilience.

Stay up to date with emerging DevSecOps tools, technologies, and practices to drive innovation and continuous improvement in security posture.

Data Engineer

Description:

Design, implement, and maintain data infrastructure and pipelines to support efficient data ingestion, profiling, conformance, ETL, analytics, cleansing, classification, visualization, and machine learning. Collaborate with data scientists, DevSecOps teams, and software engineers to integrate data solutions across various environments. Automate data extraction, transformation, and loading (ETL) processes while collecting and translating data provenance and integrity requirements from government stakeholders into actionable technical development tasks. Utilize Kubernetes or Terraform for infrastructure management and automation to ensure scalable and efficient data processing. Work closely with cross-functional teams to understand data requirements and deliver high-quality solutions. Apply problem-solving skills to design and optimize scalable data pipelines. Stay informed on industry trends and best practices in data engineering to drive continuous improvement and innovation.

Sr Software Developer

Description:

Write elegant, scalable, and maintainable code while designing and implementing internal platforms, building responsive web frontends, and developing engaging mobile apps.

Contribute to the entire development process, from analysis to operation, while supporting the architectural development of the platform. Continuously improve development practices and agile processes, ensuring adherence to best practices such as pair programming and CI/CD.

Analyze customer requirements, assess technical feasibility, create designs, and implement new product features aligned with the product roadmap. Deliver high-quality solutions through collaboration and innovation, maintaining a strong focus on performance, usability, and maintainability.

Senior Data Scientist

Description:

Design a comprehensive solution for deploying and managing an end-to-end AI/ML workflow, delivering proof-of-concept and demonstrating value in a customer environment. Research and implement the latest technologies to enable high-performing, scalable distributed big data analysis, generating faster, more relevant data science insights and visualizations. Optimize distributed data analytics by researching and evaluating big data storage solutions. Prototype and develop complex, large-scale, internet-facing applications and cloud-based systems using modern open-source technologies and backend frameworks. Maintain strong customer engagement, ensuring solutions align with business and technical requirements.

Principal Data Scientist

Description:

Design and develop data science architectures using cloud platforms such as AWS, Azure, and

GCP to build scalable, high-performance data infrastructures for complex analytics and AI applications. Define the technical strategy for data science projects, optimizing algorithmic efficiency and leveraging advanced data analysis techniques with Python, R, TensorFlow, and

PyTorch to drive innovation. Integrate emerging AI/ML technologies, including Large

Language Models (LLMs), to enhance data analysis and streamline DevOps processes. Utilize platforms such as Amazon SageMaker, MLflow, and Apache Kafka for model development, lifecycle management, and real-time data streaming. Build and optimize a robust AI/ML infrastructure to improve workflow efficiency and support the development of sophisticated, reliable statistical models and analytics.

Education and Experience: Master’s degree or equivalent experience and 3 years’ experience.

Solutions Architect

Description:

Collaborate with stakeholders to understand business objectives, goals, and constraints, ensuring solutions align with these requirements. Design and document scalable, secure, and high-performance architectural solutions, creating architectural diagrams, presentations, and documentation to effectively communicate design concepts. Define and document best practices for application deployment and infrastructure maintenance while evaluating and recommending appropriate technologies, platforms, and frameworks. Conduct feasibility studies and proof-of-concepts to validate solutions, guiding and mentoring development teams to enhance cloud competencies.

Engineer I

Description:

Supports engineering efforts by assisting in the designing, developing, and maintaining architectures and pipelines that collect, process, analyze, and store large volumes of structured and unstructured data. Ensures quality, integrity, and availability across platforms. Works closely with analysts, developers, and stakeholders to support data-driven decision making through automation, integration, and scalable infrastructure. Familiar with ETL processes to optimize performance and streamline access to data for reporting and machine learning applications.

Education and Experience: Bachelor’s degree or equivalent experience and 4 years’

Engineer II

Description:

Serves as a mid-level contributor responsible for designing, developing, and maintaining reliable data pipelines and integrations. This role works independently on moderately complex engineering tasks and collaborates closely with analysts and developers to deliver effective data solutions. Responsible for designing, developing, and maintaining architectures and pipelines that collect, process, analyze, and store large volumes of structured and unstructured data. Ensures quality, integrity, and availability across platforms. Works closely with analysts, developers, and stakeholders to support data-driven decision making through automation, integration, and scalable infrastructure. Responsibilities include designing and building scalable ETL and ELT pipelines for both structured and unstructured data, supporting analytics and reporting platforms through data integration and transformation, and ensuring data quality, consistency, and accessibility across systems.

Education and Experience: Bachelor’s degree or equivalent experience and 6 years’

Engineer III

Description:

Functions as a senior data engineer with expertise in large-scale data systems, advanced pipeline architecture, and data governance. This role leads development efforts on complex initiatives and provides mentorship to junior team members. Responsibilities include designing and implementing enterprise-grade pipelines and integrations, optimizing data systems for scalability, performance, and security, and collaborating with cross-functional teams to define and enforce data architecture standards. Responsible for designing, developing, and maintaining architectures and pipelines that collect, process, analyze, and store large volumes of structured and unstructured data. Ensures quality, integrity, and availability across platforms. The senior data engineer also drives improvements in data governance, quality, and lifecycle management, while contributing to technical documentation, code reviews, and the ongoing development of team capabilities.

Education and Experience: Bachelor’s degree or equivalent experience and 10 years’

Engineer IV

Description:

Acts as the strategic leader in engineering, responsible for setting architectural direction and driving enterprise-wide data initiatives. Recognized as a subject matter expert in data systems, platforms, and governance, this role defines and guides the implementation of large-scale, high-performance data infrastructures. Responsible for leads innovation in engineering practices, tools, and platforms, and advises executives and technical stakeholders on data architecture strategies and governance. Oversee the technical execution of critical AI, machine learning, and enterprise integration projects, while setting standards for security, compliance, and operational excellence in data solutions.

Education and Experience: Bachelor’s degree or equivalent experience and 10 years’

Business Analyst II

Description:

Serves as a mid-level business analyst responsible for independently gathering, analyzing, and documenting requirements for projects involving enterprise systems and operational improvements. Experience in a variety of business disciplines such as: procurement, human resources, finance, logistics, medical, enterprise resource planning, electronic commerce, electronic data interchange, and security. Analyzes business needs and translates them into clear and actionable requirements for technical teams. Engages stakeholders to gather information on processes, challenges, and goals. Develops documentation such as business cases, workflows, and specifications to guide solution design. The analyst collaborates closely with developers, testers, and business units throughout the project lifecycle, identifies process inefficiencies, and recommends improvements. Additionally, the role includes participating in solution design discussions and contributing to overall project planning activities.

Business Analyst III

Description:

Acts as a senior advisor and subject matter expert in business analysis for enterprise-scale initiatives and digital transformation efforts. This role leads strategic analysis to align business objectives with technology solutions and oversees the development of high-impact business requirements and functional designs. It involves driving end-to-end analysis efforts from strategic planning through implementation, facilitating workshops and engaging stakeholders to define business challenges and goals, and leading the creation of detailed documentation, business cases, and implementation roadmaps. The senior business analyst advises executives and project teams on best practices in process design and optimization, while also mentoring junior analysts and contributing to the development and enforcement of business analysis standards and governance practices.

Education and Experience: Bachelor’s degree or equivalent experience and 5 years’

Scrum Master I

Description:

Is responsible for facilitating Agile development processes, ensuring that teams adhere to

Scrum principles and best practices to deliver high-quality products efficiently. Serves as a foundational Agile team facilitator, supporting one or more cross-functional teams in adopting and applying Scrum practices. Coordinates core Scrum ceremonies (e.g., sprint planning, daily stand-ups, sprint reviews, and retrospectives), maintains team focus on sprint goals, and actively works to remove day-to-day impediments.

Scrum Master II

Description:

Acts as a seasoned Agile leader overseeing one or more Scrum teams and facilitating the consistent application of Agile principles across medium to large-scale projects. Is responsible for facilitating Agile development processes, ensuring that teams adhere to Scrum principles and best practices to deliver high-quality products efficiently. Provides coaching to team members and mentors junior Scrum Masters to elevate Agile maturity within the organization.

Actively contributes to the continuous refinement of Agile practices and promotes an enterprise-wide Agile mindset, often partnering with Agile Coaches on transformation initiatives.

Subject Matter Expert I

Description:

Performs as a functional or technical expert in highly specialized subject areas including all disciplines of computer security and engineering, business and systems analysis, and other areas as required by specific task orders. Provides highly technical and/or specialized guidance concerning IT solutions to complex information processing problems related to the subject matter field; search technologies; performs analyses and studies; prepares reports and gives presentations; works independently or as a member of a team. Has knowledge and skills applicable to an actual Task Order proposal and so recognized in the professional community as an expert in the field. Ability to simultaneously plan, manage, and provide technical oversight for system engineering activities.

Subject Matter Expert II

Description:

Functions as a mid-level expert in a specialized domain, providing advanced technical or functional insight to support project execution and problem-solving. Contributes to the design and implementation of solutions for complex challenges, prepares technical reports and recommendations, and collaborates with cross-functional teams. Performs as a functional or technical expert in highly specialized subject areas including all disciplines of computer security and engineering, business and systems analysis, and other areas as required by specific task orders. Ability to simultaneously plan, manage, and provide technical oversight for system engineering activities. May mentor entry-level SMEs and support knowledge-sharing within the team.

Subject Matter Expert III

Description:

Acts as a senior authority in a highly specialized domain, guiding the design, integration, and delivery of complex IT or functional solutions. Leads problem-solving for critical technical issues, performs detailed analysis and evaluations, and provides expert-level recommendations to project stakeholders. Provides highly technical and/or specialized guidance concerning IT solutions to complex information processing problems related to the subject matter field.

Ability to simultaneously plan, manage, and provide technical oversight for system engineering activities. Recognized within the organization for domain leadership, trusted to operate autonomously or in a lead role to ensure high-quality technical execution across teams.

Education and Experience: Bachelor’s degree or equivalent experience and 8 years’

Subject Matter Expert IV

Description:

Serves as the highest-level expert and strategic advisor in a specialized field, providing authoritative consultation on enterprise-level or mission-critical initiatives. Leads multi-disciplinary teams, sets technical direction, and drives innovation to solve highly complex and impactful challenges. Advises executive stakeholders, shapes strategic initiatives, and ensures alignment with both technical standards and business objectives. Represents the organization externally as a thought leader and provides mentorship to senior and junior SMEs. Operates with full autonomy as a chief technical authority across programs of record or enterprise solutions.

Education and Experience: Bachelor’s degree or equivalent experience and 12 years’

Project Manager I

Description:

Serves as an early-career project coordinator supporting the delivery of small-scale or narrowly scoped information technology projects. Leading teams or projects to include integration of various information technology projects using proven program management techniques and skill sets, such as: measuring performance against cost, schedule and quality; sizing tasks and provides work breakdown structures to the government. Applies foundational project management tools and techniques under the direct guidance of more experienced project managers. Gains exposure to project lifecycle management and begins developing the skills needed to manage projects independently over time.

Education and Experience: Bachelor’s degree or equivalent experience and 1 years’

Project Manager II

Description:

Operates as a mid-level project management professional responsible for independently leading moderately complex IT projects or multiple concurrent workstreams within a larger program. Manages full project lifecycle activities including scope definition, scheduling, cost control, risk management, and stakeholder engagement. Leading teams or projects to include integration of various information technology projects using proven program management techniques and skill sets, such as: measuring performance against cost, schedule and quality;

sizing tasks and provides work breakdown structures to the government. Demonstrates solid leadership, accountability, and problem-solving in dynamic, multi-stakeholder environments.

Program Manager I

Description:

Serves as an early-stage program management professional, providing coordination and oversight for multiple related projects aligned under a shared strategic goal. Provides oversight and leadership for large or multiple related projects under a unified strategic vision. Manages resources, scope, budget, risk, and stakeholder engagement to achieve program goals.

Coordinates with project managers and senior leadership to ensure alignment across initiatives.

Tracks performance metrics, resolves interdependencies, and drives continuous improvement throughout the program lifecycle.

Program Manager II

Description:

Operates as a seasoned program leader responsible for managing and executing complex, multi-project programs that advance key business and technical priorities. Oversees integrated planning, performance tracking, budget and risk management, and stakeholder engagement across diverse teams. Manages resources, scope, budget, risk, and stakeholder engagement to achieve program goals. Coordinates with project managers and senior leadership to ensure alignment across initiatives. Applies advanced program management methodologies and fosters continuous improvement practices to enhance program efficiency and stakeholder satisfaction. Trusted to lead with a high degree of independence and influence over program direction and delivery.

Program Manager III

Description:

Acts as a senior program executive overseeing enterprise-level or mission-critical programs and portfolios with strategic organizational impact. Provides thought leadership in program governance, strategic planning, and transformation initiatives. Leads the execution of large-scale efforts involving multiple interdependent programs, ensuring alignment with long-term business objectives, regulatory standards, and operational excellence. Partners with senior executives and enterprise stakeholders to drive innovation, resolve enterprise risks, and deliver high-value outcomes. Mentors senior project and program managers, builds high-performing teams, and drives cultural and process maturity across the organization. Operates with full autonomy and authority, accountable for strategic success and value realization across the enterprise.

Education and Experience: Bachelor’s degree or equivalent experience and 7 years’

Consultant I

Description:

Serves as an early-career technical consultant, supporting the analysis, design, and implementation of IT solutions under the guidance of more experienced professionals.

Specializes in certain tools technologies, architectural principles, implementation methodologies or security principles. Under general guidance works with customers and end user groups to evaluate technical problems and applying advanced principles, theories and concepts to a wide range of work in the areas of planning, deployment, operation and/or enhancement of advanced Information Technology systems. Evaluates existing systems and/or user needs to analyze, design, recommend, and implement system changes. Develops experience with industry-standard frameworks and delivery methodologies while building confidence in solving moderately complex technical challenges within team-based environments.

Consultant II

Description:

Functions as a skilled technical consultant providing subject matter expertise in defined technology domains such as system architecture, cybersecurity, or enterprise applications.

Specializes in certain tools technologies, architectural principles, implementation methodologies or security principles. Works independently to assess complex client needs, design tailored solutions, and guide the implementation of enhancements that improve performance, scalability, or security. Evaluates existing systems and/or user needs to analyze, design, recommend, and implement system changes. Recognized for problem-solving capabilities and technical leadership within project teams.

Consultant III

Description:

Acts as a senior consultant and trusted advisor with deep expertise in advanced technologies, systems integration, or enterprise architecture. Leads strategic client engagements, shaping technical direction and delivering high-impact solutions to address complex business and IT challenges. Directs comprehensive assessments of existing systems, develops architecture roadmaps, and oversees the implementation of innovative solutions aligned with organizational goals. Provides expert guidance to clients and internal teams, influencing program direction and enterprise strategy. Operates with a high degree of autonomy, mentoring staff, managing technical risks, and ensuring solution excellence across initiatives.

Cybersecurity Analyst I

Description:

Performs as an entry-level cybersecurity professional responsible for supporting the protection of IT systems and data through established security tools and practices. Assists with conducting risk assessments, vulnerability scans, and basic security audits under the guidance of senior staff. Supports the implementation and maintenance of security controls such as firewalls, encryption, and identity management systems. Monitors systems for anomalies helps investigate minor incidents, and contributes to incident documentation. Applies foundational knowledge of cybersecurity frameworks and compliance standards such as NIST, FISMA, and

ISO. Collaborates with team members and stakeholders to promote cybersecurity awareness and support a security-focused environment. Participates in the development of response procedures and contributes to security policy documentation and reporting efforts.

Cybersecurity Analyst II

Description:

Performs as a mid-level cybersecurity professional providing technical expertise in the analysis, implementation, and maintenance of enterprise security controls. Leads the execution of risk assessments, vulnerability scans, and penetration testing activities to identify and mitigate threats across diverse systems and applications. Designs and manages security solutions such as access controls, encryption protocols, and monitoring tools. Investigates complex security incidents, performs root cause analyses, and coordinates response efforts across teams. Demonstrates an applied understanding of cybersecurity principles as they relate to the assessment and authorization of large-scale IT infrastructures, including mixed environments and outsourced services. Ensures organizational compliance with applicable cybersecurity frameworks including NIST RMF, FISMA, and ISO 27001. Develops training, documentation, and technical guidance to advance security awareness and incident preparedness across the organization.

Cybersecurity Analyst III

Description:

Acts as a senior consultant and trusted advisor with deep expertise in advanced technologies, systems integration, or enterprise architecture. Leads strategic client engagements, shaping technical direction and delivering high-impact solutions to address complex business and IT challenges. Directs comprehensive assessments of existing systems, develops architecture roadmaps, and oversees the implementation of innovative solutions aligned with organizational goals. Provides expert guidance to clients and internal teams, influencing program direction and enterprise strategy. Operates with a high degree of autonomy, mentoring staff, managing technical risks, and ensuring solution excellence across initiatives.

Data Analyst I

Description:

Serves as an early-career data professional supporting the collection, cleaning, and basic analysis of structured and unstructured data. Specializes in certain tools technologies, architectural principles, implementation methodologies or security principles. Under general guidance works with customers and end user groups to evaluate technical problems and applying advanced principles, theories and concepts to a wide range of work in the areas of planning, deployment, operation and/or enhancement of advanced Information Technology systems. Evaluates existing systems and/or user needs to analyze, design, recommend, and implement system changes. Gains experience with modern data tools and platforms while learning to address simple to moderately complex analytical challenges that inform operational decisions.

Data Analyst II

Description:

Functions as an experienced data analyst with responsibility for independently designing and implementing analytical solutions across diverse business functions. Specializes in certain tools technologies, architectural principles, implementation methodologies or security principles. Evaluates existing systems and/or user needs to analyze, design, recommend, and implement system changes. Evaluates and improves data pipelines, enhances data quality, and contributes to the development of scalable analytics infrastructure. Works closely with stakeholders to define data needs, optimize reporting workflows, and support strategic initiatives through actionable insights.

Data Analyst III

Description:

Performs as a senior data analytics leader with deep expertise in data strategy, advanced modeling, and enterprise analytics architecture. Leads high-impact initiatives that leverage data science techniques, predictive modeling, and machine learning to solve complex organizational problems. Collaborates with executives and cross-functional teams to align analytics solutions with enterprise goals and optimize data-driven decision-making. Designs and governs end-to-end data pipelines and analytical frameworks while ensuring compliance with data governance, privacy, and quality standards. Provides mentorship to junior analysts, drives innovation in data methodologies, and delivers insights that shape key policies, programs, and strategic direction.

Help Desk Support Specialist Senior

Description:

Leads help desk operations with responsibility for ensuring the timely and effective resolution of all reported IT issues. Oversees ticket management processes, prioritizes service requests, and monitors key performance indicators to ensure service level compliance. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately. Communicates with stakeholders to ensure transparency, user satisfaction, and alignment with organizational IT goals.

Product Manager

Description:

Responsible for guiding the success of a product and leading the cross-functional team responsible for improving it. They define the product vision, develop the roadmap, and prioritize features based on user needs, business goals, and technical feasibility. Key responsibilities include gathering and analyzing customer feedback, working closely with engineering, design, and marketing teams, managing the product lifecycle, and ensuring timely delivery. The role requires strong communication, strategic thinking, and problem-solving skills to deliver products that meet market demands and drive business growth.

Systems Administrator II

Description:

Serves as a mid-level system administrator responsible for the day-to-day management, monitoring, and maintenance of IT infrastructure across multiple environments. Monitor and coordinate all data system operations, including security procedures, and liaison with end users. Ensure that necessary system backups are performed, and storage and rotation of backups is accomplished. Provides user support, troubleshoots technical issues, and coordinates with internal teams and vendors on tasks including software deployment, system patching, and hardware setup. Supports system performance monitoring and contributes to upgrade planning and reconfiguration efforts. Assists in interpreting and applying State data security policies to maintain compliance. Operates under general direction while ensuring system reliability and operational continuity for business functions.

Systems Administrator III

Description:

Performs as a senior system administrator with full responsibility for leading complex system operations, security enforcement, and strategic infrastructure planning. Leads capacity planning and proactively addresses system bottlenecks to ensure scalability and operational efficiency. Acts as a technical advisor to leadership, aligning infrastructure strategies with organizational objectives and regulatory compliance mandates. Oversees vendor coordination, complex upgrade efforts, and integration of new technologies. Provides expert-level troubleshooting, mentors junior administrators, and contributes to the development of technical standards and policies to support mission-critical systems and services.

Test Engineer I

Description:

Supports quality assurance efforts by executing test plans and documenting software defects under supervision. Creates testing conditions, testing modifications for development of an application. Interprets user requirements and creates quality test plan. Performs quality assurance testing, automation as needed. Documents testing results and coordinates with developers on test issues. Engages in test planning and review activities to build foundational knowledge of software testing processes. Reports test results and issues to the project team, helping ensure software quality and consistency.

Test Engineer II

Description:

Independently designs and executes detailed test strategies and automated test scripts that validate both functional and non-functional requirements. Translates business and technical specifications into comprehensive test plans, ensuring adequate coverage across test phases.

Builds and maintains automated test cases for continuous integration pipelines, monitors test results, and works proactively with developers to troubleshoot and resolve issues. Performs quality assurance testing, automation as needed. Mentors junior engineers and helps improve test processes, tools, and documentation across projects.

Test Engineer III

Description:

Leads quality assurance efforts across large-scale or complex projects by architecting advanced test strategies and frameworks that drive quality throughout the software development lifecycle. Oversees the development of scalable, reusable automated testing solutions and ensures alignment with enterprise DevOps and CI/CD practices. Defines and implements quality metrics, risk assessment protocols, and testing standards that guide project teams in achieving release confidence. Partners with stakeholders to ensure testing aligns with business goals, regulatory requirements, and customer expectations. Acts as a subject-matter expert, mentoring team members and championing QA best practices across programs.

Provides actionable…