MAS - Ilynx Inc. - 47QTCA19D00HS

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Federal Supply Schedule 47QTCA19D00HS Federal contract IDV
Contract number
47QTCA19D00HS
Issued by
GSA Federal Acquisition Service

About this file

This price list describes labor categories, rates, and terms for professional services available under GSA Federal Supply Schedule Contract Number 47QTCA19D00HS held by iLynx Inc. The contract, awarded August 14, 2019 and expiring August 13, 2024, provides cloud and IT professional services including project management, acquisition expertise, business process improvement, change management and training, cybersecurity, programming, systems support, and quality assurance. Labor categories cover areas such as program and project management, functional specialists, architects, and analysts. Rates are provided for each category through 2023 with labor descriptions and minimum qualifications. The contract incorporates standard terms and conditions for federal supply schedule agreements.

Ilynx Inc. Pricelist and/or Vendor Terms and Conditions for 47QTCA19D00HS, a Federal Supply Schedule awarded to Ilynx Inc., under Information Technology Schedule 70 (IT-70)

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GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to- date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is: GSAAdvantage.gov.

Multiple Award Schedule

FSC GROUP: Professional Services CONTRACT# 47QTCA19D00HS

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.

Contract Period: Oct 14, 2019 through Oct 13, 2024

Contractor: iLynx, Inc.

3600 Pointe Center Ct Dumfries, VA 22026

Telephone: 202-802-7502

Web Site: www.ilynxinc.com

Contact: Sharif Almamun sharif@ilynxinc.com

Business Size: Small

Certifications: SDB

Pricelist current as of October 14th 2019

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SIN/NAICSs SIN/NAICS Title

518210C Cloud and Cloud-Related IT Professional Services

54151S Information Technology Professional Services

OLM Order-Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

OFFERED PRICING

LABOR CATEGORY

POSITION

GSA Price w/IFF

GSA Price w/IFF

GSA Price w/IFF

Program Manager 182.25 186.44 190.73

Project Manager 169.38 173.28 177.26

Acquisition/Product Expert 150.75 154.22 157.77

Business Process

Improvement Specialist

193.50 197.95 202.51

Change Management and

Training Expert

159.18 162.84 166.58

Technology Architect 164.25 168.03 171.90

Cyber Security Specialist 139.50 142.71 145.99

Computer Programmer 156.82 160.43 164.12

System Support and Admin

Specialist

154.89 158.45 162.09

Security Administrator 137.46 140.62 143.86

Business Analyst and Quality

Assurance

141.28 144.53 147.86

Cloud Program Manager 182.25 186.44 190.73

Cloud Project Manager 169.38 173.28 177.26

Cloud Acquisition/Product

Expert

150.75 154.22 157.77

Cloud Business Process

Improvement Specialist

193.50 197.95 202.51

Cloud Change Management and Training Expert

159.18 162.84 166.58

Cloud Technology Architect 164.25 168.03 171.90

Cloud Cyber Security

Specialist

139.50 142.71 145.99

Cloud Computer

Programmer

156.82 160.43 164.12

Cloud System Support and

Admin Specialist

154.89 158.45 162.09

Cloud Security

Administrator

137.46 140.62 143.86

Cloud Business Analyst and

Quality Assurance

141.28 144.53 147.86

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.

LABOR CATEGORY DESCRIPTIONS

Program Manager

Minimum/General Experience:

✓ Directs the performance of a variety of related projects, which may be organized by technology, program, or client.

✓ Oversees the technology development and/or application, marketing, and resource allocation within program client base.

✓ Program areas typically represent more than three functional areas that may include engineering, systems analysis, quality control, and administration.

✓ Ten (10+) years of experience in the public sectors (strongly preferred).

Functional Responsibilities:

✓ Responsible for the effective management of funds and personnel and is accountable for the quality and timely delivery of all contractual items.

✓ Operates within client guidance, contractual limitations, and

Company business and policy directives.

✓ Serves as focal point-of-contact with client regarding program activities.

✓ Ensures that all required resources including manpower, production standards, computer time, and facilities are available for program implementation.

✓ Manages program consisting of multiple projects including project identification, design, development, and delivery.

✓ Maintains the development and execution of business opportunities based on broad, general guidance.

✓ Confers with project manager to provide technical advice and to assist with problem resolution.

✓ Responsible for marketing new technology and follow-on business acquisitions.

✓ May perform other duties as assigned.

Minimum Education:

Bachelor’s degree in computer, business, accounting or similar. Or equivalent and fifteen (15) years of general experience.

Project

Manager

Minimum/General Experience:

✓ Experience typically includes engagement experience in program scope and approach, focus on program delivery and technical integration, ability to drive IT Strategy and planning changes at the executive levels, oversight of key information technology enablers, and management of project resources.

✓ Maintains responsibility for managing the program team and daily operations of project development or serves in a role as a highly experienced Technical expert, and helps to ensure client comfort and feasibility with designed solution.

✓ Other experience includes communication with client and project managers and management of multiple projects across various industry lines

✓ Strong ability to lead projects that involve the successful management of teams composed of information technology professionals and/or other technical disciplines who have been involved in analysis, design, integration, testing, documenting, converting, extending and implementing automated information and/or other advanced technology systems.

✓ Must have proven skills relevant to the delivery/task order to be managed including one of the following; Program/Project

Management, Enterprise Solutions Assurance, Independent

Validation and Verification (IV&V), Enterprise Resources Planning

(ERP) or Enterprise Performance Management (EPM) system, Cloud

Solutions (SaaS or IaaS) and IT Audit.

✓ Manages program activities and is a key point of contact with client executives.

✓ Assumes responsibility for program delivery and oversight of key technical enablers on projects and identification of needs for new tools.

✓ Conducts regular interaction and communications with the

Contracting Officer’s Technical and delegated government representatives.

✓ Maintains responsibility for managing solutions, delegating appropriate resources, and helping to ensure quality assurance principles are met across projects and deliverables.

✓ Create and manage project plan, resource plan and budgeting working in parallel to Program Lead, Project Controller/scheduler and Client Governance team.

equivalent and ten (10) years of general experience.

Acquisition/

Product Expert

Minimum/General Experience:

✓ Experience in the functional business areas of ERP (Human Resource

Management, Financial Management, Manufacturing Management, or Logistics Management), EPM/BI and CRM.

✓ This includes at least ten (10) years of experience in applying this functional experience within the systems development lifecycle

(SDLC) for enterprise-wide Information Technology (IT) systems or gap/fit analyses for Government-Off the- Shelf (GOTS) and

Commercial-Off-the-Shelf (COTS) software solutions.

✓ Possesses experience in analyzing and designing improvements to business processes, including the implementation of best practices.

✓ Experience must include a deep knowledge of at least one of the major enterprise software packages (SAP Business Objects, Oracle

Hyperion, and Oracle PeopleSoft Financials and Supply Chain, Workday HR etc.) or a related type of COTS product including those focused on mid-market and small businesses (Microsoft, Unit4 etc.)

Experience of leading a team of at least three other consultants in at least one prior project.

✓ Ability to negotiate with representative of the senior executive level.

✓ Provides knowledge of multiple functional areas or other areas of expertise with hands-on experience in multiple modules or vendors and has the ability to transfer knowledge and skill.

✓ Accomplished at several professional level roles and knowledgeable about applying technology to business operations in multiple industries.

✓ Applies industry best practices, product knowledge, and experience to lead overall business requirements gathering sessions and make overall business process recommendations.

✓ Develops or executes functional and technical specifications and testing for complex interfaces, module integration, system extensions, and reporting systems.

✓ Executes project plan tasks and other duties as assigned. Provides regular status on tasks and issues. Coordinates resources and occasionally assumes project management responsibilities.

✓ Areas of Expertise: Functional Area (HRMS, Financials, Distribution, Manufacturing, and Student Admin), Tools

Development, Web Development, and Technical Infrastructure.

Bachelor’s degree in computer, business, accounting or similar. And ten

(10) years of ERP/EPM/CRM implementation experience.

Business

Process

Improvement

Specialist

Minimum/General Experience:

✓ Responsible for defining and developing business processes, policies, roles and responsibilities, and performance metrics.

✓ Conducts analysis of business processes: current state analysis, gap analysis, benchmarking, best practices identification, organizational assessment, and other related tasks.

✓ Takes project from original concept through final implementation.

May coordinate with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls.

✓ Plans and implements process improvements, including: future state design, change management, and transition planning.

✓ Conduct client interviews. May deliver presentations and training courses including measurement, analysis, improvement, and control.

May perform cost and benefit analysis.

✓ Interfaces with all areas of project including customer, computer services, and client services.

✓ Works on moderately complex tasks where analysis of client's data requires an evaluation of various factors.

✓ Exercises independent judgment within broadly defined practices and policies in selecting

✓ Prior public sector experience is highly desired.

✓ Designs and document enterprise management solutions for complex heterogeneous IT environments.

✓ Architects solutions that integrate systems, network, and help desk tools into an integrated IT solution.

✓ Provides hardware and software tool selection analysis and recommendations.

✓ Manages technical teams with diverse areas of specialization to implement multiple software management tools either sequentially or in parallel.

✓ Confers with project manager to provide technical advice and to assist with problem resolution.

equivalent and 12 years of related experience.

Change

Management and Training

Expert

Minimum/General Experience:

✓ A change management expert plays a key role in ensuring projects

(change initiatives) meet objectives on time and on budget by increasing employee adoption and usage.

✓ This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures.

✓ Excellent communication and management skill is a must.

✓ Prior experience writing technical documents related to ERP, EPM and CRM projects.

✓ The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance.

✓ The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees.

✓ These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes.

✓ Develops and revises these courses and prepares appropriate training catalogs.

✓ Prepares instructor materials (course outline, background material, and training aids).

✓ Prepares student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms).

✓ Trains personnel by conducting formal classroom courses, workshops, and seminars.

Bachelor’s degree in computer or equivalent and 10 years of related experience.

Technology

Architect

Minimum/General Experience:

✓ Proven experience as a Technical Architect or Project Manager

✓ Hands-on experience with software development and system administration

✓ Understanding of strategic IT solutions

✓ Experience in project management and service-oriented architecture

(SOA)

✓ Knowledge of selected coding languages (e.g. JavaScript, Java)

✓ Familiarity with various operating systems (e.g. Windows, UNIX) and databases (e.g. MySQL)

✓ Experience in cloud technologies (e.g. VMware)

✓ Experience in Enterprise Solutions (ERP, CRM and EPM)

✓ Excellent communication skills

✓ Problem-solving aptitude

✓ Organizational and leadership skills

✓ Responsible for the system design and documentation.

✓ Develops requirements for database, applications and operation system environment.

✓ Consults with end-users to test and debug applications to meet client needs.

✓ May conduct training to IT Staff.

✓ Demonstrates expertise in a variety of the field's concepts, practices and procedures.

✓ Relies on extensive experience and judgment to plan and accomplish goals.

Bachelor’s degree in computer or equivalent or equivalent and twelve (12) years of related experience.

https://resources.workable.com/project-manager-job-description

Cyber

Security

Specialist

Minimum/General Experience:

✓ Experience typically includes management and direction on client engagements or extensive knowledge of and experience with system development and implementation, development of engagement work plans, deployment of program criterion, and related activities.

✓ Devises or modifies procedures to solve complex problems, provides guidance and experience on technical solution implementation, engages resources and/or serves as a team leader, performs analyses of client issues, interprets implications of design, and helps to ensure that software design meets business needs.

✓ Other experience includes implementing business process reengineering, developing financial models, orchestrating change management principles, conducting performance measurements, and providing cybersecurity expertise.

✓ Hold a current, active and maintain a TS/SCI U.S. Government security clearance

✓ Hold or earn an IAT/IAM Level III security certification within 6 months of hire. Certifications include: CISSP, CISM, CISA, CASP, CCNP Security, GCED, GCIH, or GSLC.

Functional Responsibility:

✓ Serves in the role of project team leader over assigned support areas, often filling the position of project team lead and instructing, directing, and monitoring the work of other cybersecurity staff or serves in a role of an experienced Cybersecurity technical expert.

✓ Conducts analysis of work plan completeness, prepares status reports, and supports quality control practices.

✓ Performs analyses of client issues, assesses appropriate alternatives, and recommends solutions.

✓ Communicates client expectations to project team, and escalates appropriate issues to senior level project staff.

✓ Maintains technical knowledge within industry and service line

✓ Knowledge of and experience with Federal security policies, regulations, standards, and processes including FISMA, FIPS, ICD, NIST, & CNSSI.

Bachelor’s degree in Information Technology, Cyber Security, Information Systems Security or equivalent and twelve (12) years of related experience.

Computer

Programmer

Minimum/General Experience:

✓ Technical Developers are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models.

✓ Displays a depth of technical understanding within their respective areas of specialization allowing them to operate independently.

✓ Displays a proficiency that allows them to begin to mentor others

(third party and internal resources) on procedural matters.

✓ Strong experience in one or more ERP, EPM and CRM products.

✓ Primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design and code).

✓ Participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third- party partners in the achievement of business and technology initiatives.

Bachelor’s degree in computer or equivalent and ten (10) years of general

System Support and Admin

Specialist

Minimum/General Experience.

✓ Prior experience and detailed knowledge of concepts, practices, and procedures in several fields of technical activity; specialized experience may substitute for years of experience.

✓ The candidate will support the program by the creation and maintenance of databases (such as Oracle) to include the following activities: sizing, cloning, testing, debugging, replication, backups, restores, disaster recovery, and ongoing support to include status checks and critical patch updates.

✓ Plans and produces database technology applications;

✓ May implement database management and program objectives;

✓ Analyzes system data requirements for the design and development of software solutions;

✓ Defines interrelationships between database fields and clarifies system use of data items;

✓ Provides detailed knowledge of concepts, practices, and procedures in several technical areas, including data security, telecommunications, training, and information centers.

Bachelor’s degree in computer or equivalent and ten (10) years of general experience.

Administrator

Minimum/General Experience:

✓ 10+ years of ERP/EPM functional and technical experience with at least 4+ years of experience with ERP/EPM Application Security, 4+ years of Identity Access Management experience with at least 4+ years of experience with Oracle IAM.

✓ Knowledge of Application Security Administration in an Enterprise IT environment.

✓ Experience with integrating ERP, EPM, CRM and other third party products i.e., Enterprise Job Scheduler).

✓ Broad-based knowledge of Security controls, Information

Technology, Compliance, and HRIS applications.

✓ Possesses extensive knowledge of application modeling principles, concepts and techniques

✓ Experience as a database administrator and system administrator.

✓ Experience with developing Visio and PowerPoint diagrams

✓ Ability to work collaboratively in a team environment with a strong focus on customer service and solution ownership

✓ Experience with DoD Information Assurance activities.

✓ Experience with participating in supporting Requirements

Management Framework (RMF), FIAR and FISCAM.

✓ Must have strong analytical skills and can demonstrate strong problem solving skills

✓ Provide support/leadership with the development, configuration, testing and deployment and integration of ERP, EPM, CRM environment (on premise and cloud) and other 3rd party

Application Security.

✓ Provides input for systems development and database administration from a security point of view.

✓ Performs business and technical designer functions, including making contributions to business and technical architecture components of the enterprise solution.

✓ Apply subject matter expertise to identify, develop, and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings.

Business Analyst and Quality

Assurance

Specialist

Minimum/General Experience:

✓ Analyzes current operations and business processes/procedures and staff components to ensure business needs are met.

✓ Employs business process models, activity flows and data models to document findings and make recommendations for improvements.

✓ Functions as leader of or facilitator for the process experts when identifying existing or proposed solutions for business processes and organizational procedures.

✓ A wide degree of creativity and latitude is expected. Typically reports to top management.

✓ Establishes and maintains a process for evaluating systems and associated documentation.

✓ Prepares and executes testing plan, test scripts and test cases.

✓ Maintains the level of quality throughout the project life cycle

✓ Prior experience working in ERP, EPM and CRM environment.

✓ Adhere to quality assurance guidelines and maintaining quality assurance on all deliverables

✓ Provide expert services in quality assurance methodologies

✓ Respond to ad hoc inquiries

✓ Participate in group efforts to improve system efficiency and effectiveness

✓ Participate in daily team meetings

✓ Provide input to the development team and develop system test scripts and data from requirements provided by the Business

Analyst

✓ Execute test scripts and document results

✓ Work with development team to remediate any defects found

✓ Support end users during UAT

✓ Adhere to quality assurance guidelines and maintaining quality assurance on all deliverables.

✓ Provide expert services in quality assurance methodologies

Bachelor’s degree in computer, business, accounting or equivalent; and ten (10) years of general experience.

Cloud - Program

Manager

Minimum/General Experience:

✓ Directs the performance of a variety of related projects, which may be organized by technology, program, or client.

✓ Oversees the technology development and/or application, marketing, and resource allocation within program client base.

✓ Program areas typically represent more than three functional areas that may include engineering, systems analysis, quality control, and administration.

✓ Ten (10+) years of experience in the public sectors (strongly preferred).

✓ Responsible for the effective management of funds and personnel and is accountable for the quality and timely delivery of all contractual items.

✓ Operates within client guidance, contractual limitations, and

Company business and policy directives.

✓ Serves as focal point-of-contact with client regarding program activities.

✓ Ensures that all required resources including manpower, production standards, computer time, and facilities are available for program implementation.

✓ Manages program consisting of multiple projects including project identification, design, development, and delivery.

✓ Maintains the development and execution of business opportunities based on broad, general guidance.

✓ Confers with project manager to provide technical advice and to assist with problem resolution.

✓ Responsible for marketing new technology and follow-on business acquisitions.

equivalent and fifteen (15) years of general experience.

Project Manager

Minimum/General Experience:

✓ Experience typically includes engagement experience in program scope and approach, focus on program delivery and technical integration, ability to drive IT Strategy and planning changes at the executive levels, oversight of key information technology enablers, and management of project resources.

✓ Maintains responsibility for managing the program team and daily operations of project development or serves in a role as a highly experienced Technical expert, and helps to ensure client comfort and feasibility with designed solution.

✓ Other experience includes communication with client and project managers and management of multiple projects across various industry lines

✓ Strong ability to lead projects that involve the successful management of teams composed of information technology professionals and/or other technical disciplines who have been involved in analysis, design, integration, testing, documenting, converting, extending and implementing automated information and/or other advanced technology systems.

Must have proven skills relevant to the delivery/task order to be managed including one of the following; Program/Project

Management, Enterprise Solutions Assurance, Independent

Validation and Verification (IV&V), Enterprise Resources

Planning (ERP) or Enterprise Performance Management (EPM) system, Cloud Solutions (SaaS or IaaS) and IT Audit.

✓ Manages program activities and is a key point of contact with client executives.

✓ Assumes responsibility for program delivery and oversight of key technical enablers on projects and identification of needs for new tools.

✓ Conducts regular interaction and communications with the

Contracting Officer’s Technical and delegated government representatives.

✓ Maintains responsibility for managing solutions, delegating appropriate resources, and helping to ensure quality assurance principles are met across projects and deliverables.

✓ Create and manage project plan, resource plan and budgeting working in parallel to Program Lead, Project Controller/scheduler and Client

Governance team.

equivalent and ten (10) years of general experience.

Acquisition/

Product Expert

Minimum/General Experience:

✓ Experience in the functional business areas of ERP (Human Resource

Management, Financial Management, Manufacturing Management, or Logistics Management), EPM/BI and CRM.

✓ This includes at least ten (10) years of experience in applying this functional experience within the systems development lifecycle

(SDLC) for enterprise-wide Information Technology (IT) systems or gap/fit analyses for Government-Off the- Shelf (GOTS) and

Commercial-Off-the-Shelf (COTS) software solutions.

✓ Possesses experience in analyzing and designing improvements to business processes, including the implementation of best practices.

✓ Experience must include a deep knowledge of at least one of the major enterprise software packages (SAP Business Objects, Oracle

Hyperion, and Oracle PeopleSoft Financials and Supply Chain, Workday HR etc.) or a related type of COTS product including those focused on mid-market and small businesses (Microsoft, Unit4 etc.)

Experience of leading a team of at least three other consultants in at least one prior project.

✓ Ability to negotiate with representative of the senior executive level.

✓ Provides knowledge of multiple functional areas or other areas of expertise* with hands-on experience in multiple modules or vendors and has the ability to transfer knowledge and skill.

✓ Accomplished at several professional level roles and knowledgeable about applying technology to business operations in multiple industries.

✓ Applies industry best practices, product knowledge, and experience to lead overall business requirements gathering sessions and make overall business process recommendations.

✓ Develops or executes functional and technical specifications and testing for complex interfaces, module integration, system extensions, and reporting systems.

✓ Executes project plan tasks and other duties as assigned. Provides regular status on tasks and issues. Coordinates resources and occasionally assumes project management responsibilities.

✓ *Areas of Expertise: Functional Area (HRMS, Financials, Distribution, Manufacturing, and Student Admin), Tools

Development, Web Development, and Technical Infrastructure.

Bachelor’s degree in computer, business, accounting or similar. And ten

(10) years of ERP/EPM/CRM implementation experience.

Business

Process

Improvement

Specialist

Minimum/General Experience:

✓ Responsible for defining and developing business processes, policies, roles and responsibilities, and performance metrics.

✓ Conducts analysis of business processes: current state analysis, gap analysis, benchmarking, best practices identification, organizational assessment, and other related tasks.

✓ Takes project from original concept through final implementation.

May coordinate with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls.

✓ Plans and implements process improvements, including: future state design, change management, and transition planning.

✓ Conduct client interviews. May deliver presentations and training courses including measurement, analysis, improvement, and control.

May perform cost and benefit analysis.

✓ Interfaces with all areas of project including customer, computer services, and client services.

✓ Works on moderately complex tasks where analysis of client's data requires an evaluation of various factors.

✓ Exercises independent judgment within broadly defined practices and policies in selecting

✓ Designs and document enterprise management solutions for complex heterogeneous IT environments.

✓ Architects solutions that integrate systems, network, and help desk tools into an integrated IT solution.

✓ Provides hardware and software tool selection analysis and recommendations.

✓ Manages technical teams with diverse areas of specialization to implement multiple software management tools either sequentially or in parallel.

✓ Confers with project manager to provide technical advice and to assist with problem resolution.

✓ Bachelor’s degree in computer, business, accounting or similar. Or equivalent and 12 years of related experience.

Change

Management and Training

Expert

Minimum/General Experience:

✓ A change management expert plays a key role in ensuring projects

(change initiatives) meet objectives on time and on budget by increasing employee adoption and usage.

✓ This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures.

✓ Excellent communication and management skill is a must.

✓ Prior experience writing technical documents related to ERP, EPM and CRM projects.

✓ The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance.

✓ The change manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees.

✓ These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes.

✓ Develops and revises these courses and prepares appropriate training catalogs.

✓ Prepares instructor materials (course outline, background material, and training aids).

✓ Prepares student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms).

✓ Trains personnel by conducting formal classroom courses, workshops, and seminars.

Bachelor’s degree in computer or equivalent and 10 years of related

Technology

Architect

Minimum/General Experience:

✓ Proven experience as a Technical Architect or Project Manager

✓ Hands-on experience with software development and system administration

✓ Understanding of strategic IT solutions

✓ Experience in project management and service-oriented architecture

(SOA)

✓ Knowledge of selected coding languages (e.g. JavaScript, Java)

✓ Familiarity with various operating systems (e.g. Windows, UNIX) and databases (e.g. MySQL)

✓ Experience in cloud technologies (e.g. VMware)

✓ Experience in Enterprise Solutions (ERP, CRM and EPM)

✓ Excellent communication skills

✓ Problem-solving aptitude

✓ Organizational and leadership skills

✓ Responsible for the system design and documentation.

✓ Develops requirements for database, applications and operation system environment.

✓ Consults with end-users to test and debug applications to meet client needs.

✓ May conduct training to IT Staff.

✓ Demonstrates expertise in a variety of the field's concepts, practices and procedures.

✓ Relies on extensive experience and judgment to plan and accomplish goals.

Bachelor’s degree in computer or equivalent or equivalent and twelve (12) years of related experience.

https://resources.workable.com/project-manager-job-description

Cyber

Security

Specialist

Minimum/General Experience:

✓ Experience typically includes management and direction on client engagements or extensive knowledge of and experience with system development and implementation, development of engagement work plans, deployment of program criterion, and related activities.

✓ Devises or modifies procedures to solve complex problems, provides guidance and experience on technical solution implementation, engages resources and/or serves as a team leader, performs analyses of client issues, interprets implications of design, and helps to ensure that software design meets business needs.

✓ Other experience includes implementing business process reengineering, developing financial models, orchestrating change management principles, conducting performance measurements, and providing cybersecurity expertise.

✓ Hold a current, active and maintain a TS/SCI U.S. Government security clearance

✓ Hold or earn an IAT/IAM Level III security certification within 6 months of hire. Certifications include: CISSP, CISM, CISA, CASP, CCNP Security, GCED, GCIH, or GSLC.

✓ Serves in the role of project team leader over assigned support areas, often filling the position of project team lead and instructing, directing, and monitoring the work of other cybersecurity staff or serves in a role of an experienced Cybersecurity technical expert.

✓ Conducts analysis of work plan completeness, prepares status reports, and supports quality control practices.

✓ Performs analyses of client issues, assesses appropriate alternatives, and recommends solutions.

✓ Communicates client expectations to project team, and escalates appropriate issues to senior level project staff.

✓ Maintains technical knowledge within industry and service line

✓ Knowledge of and experience with Federal security policies, regulations, standards, and processes including FISMA, FIPS, ICD, NIST, & CNSSI.

Bachelor’s degree in Information Technology, Cyber Security, Information Systems Security or equivalent and twelve (12) years of related experience.

Computer

Programmer

Minimum/General Experience:

✓ Technical Developers are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models.

✓ Displays a depth of technical understanding within their respective areas of specialization allowing them to operate independently.

✓ Displays a proficiency that allows them to begin to mentor others

(third party and internal resources) on procedural matters.

✓ Strong experience in one or more ERP, EPM and CRM products.

✓ Primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design and code).

✓ Participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third- party partners in the achievement of business and technology initiatives.

System Support and Admin

Specialist

Minimum/General Experience.

✓ Prior experience and detailed knowledge of concepts, practices, and procedures in several fields of technical activity; specialized experience may substitute for years of experience.

✓ The candidate will support the program by the creation and maintenance of databases (such as Oracle) to include the following activities: sizing, cloning, testing, debugging, replication, backups, restores, disaster recovery, and ongoing support to include status checks and critical patch updates.

✓ Plans and produces database technology applications;

✓ May implement database management and program objectives;

✓ Analyzes system data requirements for the design and development of software solutions;

✓ Defines interrelationships between database fields and clarifies system use of data items;

✓ Provides detailed knowledge of concepts, practices, and procedures in several technical areas, including data security, telecommunications, training, and information centers.

Administrator

Minimum/General Experience:

✓ 10+ years of ERP/EPM functional and technical experience with at least 4+ years of experience with ERP/EPM Application Security, 4+ years of Identity Access Management experience with at least 4+ years of experience with Oracle IAM.

✓ Knowledge of Application Security Administration in an Enterprise IT environment.

✓ Experience with integrating ERP, EPM, CRM and other third party products i.e., Enterprise Job Scheduler).

✓ Broad-based knowledge of Security controls, Information Technology, Compliance, and HRIS applications.

✓ Possesses extensive knowledge of application modeling principles, concepts and techniques

✓ Experience as a database administrator and system administrator.

✓ Experience with developing Visio and PowerPoint diagrams

✓ Ability to work collaboratively in a team environment with a strong focus on customer service and solution ownership

✓ Experience with DoD Information Assurance activities.

✓ Experience with participating in supporting Requirements

Management Framework (RMF), FIAR and FISCAM.

✓ Must have strong analytical skills and can demonstrate strong problem solving skills

✓ Provide support/leadership with the development, configuration, testing and deployment and integration of ERP, EPM, CRM environment (on premise and cloud) and other 3rd party application Security.

✓ Provides input for systems development and database administration from a security point of view.

✓ Performs business and technical designer functions, including making contributions to business and technical architecture components of the enterprise solution.

✓ Apply subject matter expertise to identify, develop, and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings.

Business Analyst and Quality

Assurance

Specialist

Minimum/General Experience:

✓ Analyzes current operations and business processes/procedures and staff components to ensure business needs are met.

✓ Employs business process models, activity flows and data models to document findings and make recommendations for improvements.

✓ Functions as leader of or facilitator for the process experts when identifying existing or proposed solutions for business processes and organizational procedures.

✓ A wide degree of creativity and latitude is expected. Typically reports to top management.

✓ Establishes and maintains a process for evaluating systems and associated documentation.

✓ Prepares and executes testing plan, test scripts and test cases.

✓ Maintains the level of quality throughout the project life cycle

✓ Prior experience working in ERP, EPM and CRM environment.

✓ Adhere to quality assurance guidelines and maintaining quality assurance on all deliverables

✓ Provide expert services in quality assurance methodologies

✓ Respond to ad hoc inquiries

✓ Participate in group efforts to improve system efficiency and effectiveness

✓ Participate in daily team meetings

✓ Provide input to the development team and develop system test scripts and data from requirements provided by the Business

Analyst

✓ Execute test scripts and document results

✓ Work with development team to remediate any defects found

✓ Support end users during UAT

✓ Adhere to quality assurance guidelines and maintaining quality assurance on all deliverables.

✓ Provide expert services in quality assurance methodologies

Bachelor’s degree in computer, business, accounting or equivalent; and ten (10) years of general experience.

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the Service

Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple Award Schedule (MAS) and all services provided. While no specific labor categories have been identified as being subject to SCLS/SCA due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

2. Maximum Order: $500,000

3. Minimum Order: $100.00

4. Geographic Coverage (Delivery Area): Domestic

5. Point of production: Same as company address

6. Discount from list prices: GSA Net Prices (discounts already deducted)

7. Quantity Discounts: None

8. Prompt Payment Terms: Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. Net 30.

9. Foreign Items: None

10a. Time of Delivery: As agreed in each task/delivery order

10b. Expedited Delivery: Contact Contractor

10c. Overnight and 2-day Delivery: Contact Contractor

10d. Urgent Requirements: Contact Contractor

11. F.O.B. Point(s): Destination

12a. Ordering Address: Same as company address

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket

Purchase Agreements (BPAs), and a sample EPA can be found at the GSA/FSS Schedule homepage

(fss.gsa.gov/schedules).

13. Payment address(es): Same as company address.

14. Warranty provision. Standard 1 Year Warranty

15. Export packing charges, if applicable. N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable) N/A

17. Terms and conditions of installation (if applicable). N/A

18a.Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices

(if applicable). N/A

18b. Terms and conditions for any other services (if applicable) N/A

19. List of service and distribution points (if applicable): Same as company address.

20. List of participating dealers (if applicab1e). N/A

21. Preventive maintenance (if applicable). N/A

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants) N/A

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contractor website or other location.) The EIT standards can he found at www.Section508.gov/. N/A

23. Data Universal Number System (DUNS) number: 006308775

24. Notification regarding registration in the System For Award Management (SAM).

• iLynx Inc. has a valid and active SAM registration

File details come from the government source that posted it. Updated .