MAS - Testpros, Inc. - 47QTCA19D00G9

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA

Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule

FSC Group: Information Technology FSC Class: Information Technology Professional Services

Contract number: 47QTCA19D00G9

Contract period: July 30, 2024 – July 29, 2029

TestPros, Inc.

46090 Lake Center Plaza, Suite 306

Sterling, VA 20165-5879 Telephone: 703-787-7600

Fax: 703-787-7650 http://www.TestPros.com

Contract Administrator: Kevin Murray E-Mail: KMurray@TestPros.com

Business size: Small Business

For more information on ordering on ordering go to the following website: https://www.gsa.gov/schedules.

Price list current as of Modification #PX-XXXX, effective July 30, 2024.

Prices Shown Herein are Net (discount deducted) http://www.testpros.com/ mailto:KMurray@TestPros.com

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SINs Recovery SIN Title 54151HACS 54151HACS/RC Highly Adaptive Cybersecurity Services

(HACS)

541330ENG 541330ENG/RC Engineering Services 54151S 54151S/RC Information Technology Professional Services 54151HEAL 54151HEAL/RC Health Information Technology Services OLM OLM/RC/STLOC Order-Level Materials (OLMs)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. Not Applicable

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.

See Below

2. Maximum order:

SINs Maximum Order

54151HACS $5,000,000

541330ENG $5,000,000

54151S $5,000,000

54151HEAL $5,000,000

OLM $2,500,000

Note: Contractor has been awarded all Special Item Numbers under the Cooperative Purchasing and Disaster Recovery Programs. SIN 541330ENG is not subject to Cooperative Purchasing

3. Minimum order: $100.00

4. Geographic coverage (delivery area). Domestic – 50 States, DC, Territories

5. Point(s) of production (city, county, and State or foreign country). Same as company address

6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)

7. Quantity discounts. Additional 1% for single task orders over $250,000

8. Prompt payment terms. 0%, Net 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin). None

10a. Time of delivery. (Contractor insert number of days.) As negotiated with the ordering agency.

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. Contact Contractor

10c. Overnight and 2-day delivery. Contact Contractor

10d. Urgent Requirements. Contact Contractor

11. F.O.B. point(s). Destination

12a. Ordering address(es). Same as contractor

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es). Same as company address

14. Warranty provision. Contractor’s standard commercial warranty

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services (if applicable). Not Applicable

19. List of service and distribution points (if applicable). Not Applicable

20. List of participating dealers (if applicable). Not Applicable

21. Preventive maintenance (if applicable). Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g.

contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/.

Not Applicable

23. Unique Entity Identifier (UEI) number. X2K7LCTAJVP1

24. Notification regarding registration in System for Award Management (SAM) database. TestPros, Inc. is currently registered and active in SAM. CAGE code: 3CMW0

GSA Pricing

SIN Labor Category 7/30/2024

7/29/2025

7/30/2025

7/29/2026

7/30/2026

7/29/2027

7/30/2027

7/29/2028

7/30/2028

7/29/2029

54151HACS Cybersecurity Project Manager $221.23 $228.97 $236.99 $245.28 $253.87

54151HACS Cybersecurity Task Leader $220.83 $228.56 $236.56 $244.84 $253.41

54151HACS Cybersecurity Quality Assurance Specialist $135.37 $140.11 $145.01 $150.09 $155.34

54151HACS Cybersecurity Senior IA Engineer $141.09 $146.03 $151.14 $156.43 $161.90

54151HACS Cybersecurity IA Engineer $112.86 $116.81 $120.90 $125.13 $129.51

54151HACS Cybersecurity Junior IA Engineer $103.00 $106.61 $110.34 $114.20 $118.19

54151HACS Cybersecurity Senior CM Specialist $133.83 $138.51 $143.36 $148.38 $153.57

54151HACS Cybersecurity CM Specialist $123.23 $127.54 $132.01 $136.63 $141.41

54151HACS Cybersecurity Technical Writer/Editor $108.06 $111.84 $115.76 $119.81 $124.00

54151HACS Cybersecurity Compliance Specialist $165.40 $171.19 $177.18 $183.38 $189.80

54151HACS Cybersecurity Senior Subject Matter Expert $282.06 $291.93 $302.15 $312.72 $323.67

54151HACS Cybersecurity Subject Matter Expert $161.63 $167.29 $173.14 $179.20 $185.47

541330ENG Engineer/Scientist/Analyst 1 $101.60 $105.16 $108.84 $112.65 $116.59

541330ENG Engineer/Scientist/Analyst 2 $115.09 $119.12 $123.29 $127.60 $132.07

541330ENG Engineer/Scientist/Analyst 3 $140.81 $145.74 $150.84 $156.12 $161.58

541330ENG Engineer/Scientist/Analyst 4 $176.23 $182.40 $188.78 $195.39 $202.23

541330ENG Engineer/Scientist/Analyst 5 $208.10 $215.38 $222.92 $230.72 $238.80

541330ENG Technical Specialist 1 $55.16 $57.09 $59.09 $61.16 $63.30 541330ENG Technical Specialist 2 $66.43 $68.76 $71.16 $73.65 $76.23 541330ENG Technical Specialist 3 $79.12 $81.89 $84.76 $87.72 $90.79 541330ENG Technical Specialist 4 $79.84 $82.63 $85.53 $88.52 $91.62 541330ENG Technical Specialist 5 $94.35 $97.65 $101.07 $104.61 $108.27

54151S IT Project Manager $134.29 $138.99 $143.85 $148.89 $154.10

SIN Labor Category 7/30/2024

7/29/2025

7/30/2025

7/29/2026

7/30/2026

7/29/2027

7/30/2027

7/29/2028

7/30/2028

7/29/2029 54151S IT Security Engineer L-III $138.83 $143.69 $148.72 $153.92 $159.31 54151S IT Security Engineer L-II $126.27 $130.69 $135.26 $140.00 $144.90

54151S IT SME $225.72 $233.62 $241.80 $250.26 $259.02

54151S Test Engineer - SME $157.99 $163.52 $169.24 $175.17 $181.30 54151S Test Engineer - Senior $141.09 $146.03 $151.14 $156.43 $161.90 54151S Test Engineer - Mid $107.22 $110.97 $114.86 $118.88 $123.04 54151S QA Test Manager $153.37 $158.74 $164.29 $170.04 $176.00 54151S QA Test Engineer - Senior $146.51 $151.64 $156.95 $162.44 $168.12 54151S QA Test Engineer - Mid $116.25 $120.32 $124.53 $128.89 $133.40 54151S IV&V QA Engineer, LIII $120.06 $124.26 $128.61 $133.11 $137.77 54151S IV&V QA Engineer, LIII $100.85 $104.38 $108.03 $111.81 $115.73 54151S IV&V QA Engineer, LIII $66.65 $68.98 $71.40 $73.90 $76.48

54151HEAL Health IT Test Engineer/QC SME $163.08 $168.79 $174.70 $180.81 $187.14

54151HEAL Health IT Test Engineer/QC Senior $131.21 $135.80 $140.56 $145.47 $150.57

54151HEAL Health IT Test Engineer/QC Mid $120.72 $124.95 $129.32 $133.84 $138.53

54151S IT Program Manager $204.48 $211.64 $219.04 $226.71 $234.65

54151S IT Senior Systems Engineer $204.48 $211.64 $219.04 $226.71 $234.65

Service Contract Labor Standards

The Service Contract Labor Standards (SCLS), formerly known as the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple Award Schedule (MAS) and all services provided.

While no specific labor categories have been identified as being subject to SCLS/SCA due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable WD number. Failure to do so may result in the cancellation of the contract.

Labor Category Descriptions

Job Title

Detailed Position Description and functional responsibilities

Min Education

Level

Min Years of

Experience

Cybersecurity Project Manager

Manages Cybersecurity projects. Maintains familiarity with the cybersecurity project scope and objectives, as well as the role and function of each team member in order to effectively coordinate the activities of the team.

Develops forecasts, projects financial and progress reports, coordinates with clients and project teams, assigns tasks and identifies risks related to the program and, working with the client to mitigate them.

Responsible for assembling the project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedule to ensure timely completion of project and meeting deadlines of project.

Assigns personnel to various projects and directs their activities; reviews and evaluates their work and prepares performance reports. Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities and methods. Consults with personnel in other information systems sections to coordinate activities. Prepares activity and progress reports. Prepares risk assessments reports, assists in resolving risks associated with the project/program. Assists in resolving client/team programmatic issues.

Responsible for project compliance with standards such as, but not limited to, CMMC, RMF, FedRAMP, FISMA, NIST, DHS 4300, DoD 8500, FIPS, and other Federal and/or department-specific procedures and standards. Reviews assessment reports for accuracy and completeness.

Bachelors

Cybersecurity Task Leader

Directly supports one or more projects. Applies judgment in tailoring and adapting the delivery approach for each project, helping to develop and improve standard operating procedures for scanning, audits, assessments, vulnerability analyses, risk assessments, ATO processes, and other cybersecurity activities.

Promotes quality service execution and performance improvement throughout the organization. Sets compliance objectives and ensures that targets are achieved.

Maintains awareness of the business context and company profitability, including budgetary control issues. Ensures compliance with national and international standards and legislation. Defines quality control procedures in conjunction with operating staff. Sets up and maintains controls and documentation. Identifies relevant cybersecurity-related training needs. Collates and analyzes performance data and charts against defined parameters. Ensures cybersecurity assessments and special projects are carried out efficiently. Supervises technical staff.

Develops project management and service management reports. Brings together staff of different disciplines and drives the group to plan, formulate and agree on comprehensive delivery and quality procedures. Establishes standards of service for customers or clients. Prepares clear delivery documents such as Security Assessment Plans, Security Assessment Reports, Risk Reports, and Letters of Attestation. Monitors performance through gathering relevant data and producing statistical reports.

Responsible for project compliance with standards such as, but not limited to, CMMC, RMF, FedRAMP, FISMA, NIST, DHS 4300, DoD 8500, FIPS, and other Federal and/or department-specific procedures and standards. Reviews assessment reports for accuracy and completeness.

Bachelors 4

Cybersecurity Quality

Plans and implements QA programs to security program requirements and specifications for IT systems. Performs QA tests during all phases of the system

Bachelors 3

Education

Level

Min Years of

Experience Assurance Specialist development life cycle to make sure that potential problems are identified early and a quality product is provided to the end users.

Establishes QA programs and works from technical specifications and process flow documents to create, review, and execute detailed test cases. Develops other documents as needed to support test strategy. Enter and track issues in an issue tracking tool. As issues are fixed, verify the issue is resolved and perform unit and regression testing as appropriate. Work with Business users and team members to test applications, identify problems, and perform troubleshooting. Support end users during user acceptance testing. Verify end user testing results. Comply with all company policies, procedures and adheres to company standards.

Responsible for project compliance with standards such as, but not limited to, CMMC, RMF, FedRAMP, FISMA, NIST, DHS 4300, DoD 8500, FIPS, and other Federal and/or department-specific procedures and standards. Reviews assessment reports for accuracy and completeness.

Cybersecurity Senior IA Engineer

Provides Information Assurance (IA) support for Cybersecurity programs including security planning, test and certification.

Gathers and organizes technical information about an organization’s mission goals and needs, IT infrastructure, and existing security/IA products. Assists in developing security/IA policies, procedures, and standards. Responsibilities include working with the customer to minimize risks and assess and secure networks. Evaluates and recommends security products for various platforms and initiatives.

Provides supports in any of the five subcategories under the Highly Adaptive Cybersecurity Services (HACS) SIN, including High Value Asset Assessments, Risk and Vulnerability Assessment, Cyber Hunt, Incident Response, Penetration Testing, and other cybersecurity requirements.

Support also includes proactive and reactive cybersecurity services. Assessment services needed for systems categorized as High Value Assets (HVA), Risk and Vulnerability Assessments (RVA), Security Architecture Review (SAR), and Systems Security Engineering (SSE), the seven step Risk Management Framework (RMF), and Security Operations Center (SOC) services.

The seven-step RMF includes preparation, information security categorization;

control selection, implementation, and assessment; system and common control authorizations; and continuous monitoring. RMF activities may also include Information Security Continuous Monitoring Assessment (ISCMA) which evaluate organization-wide ISCM implementations, and also Federal Incident Response Evaluations (FIREs), which assess an organization’s incident management functions.

SOC services are services such as: 24x7x365 monitoring and analysis, traffic analysis, incident response and coordination, penetration testing, anti-virus management, intrusion detection and prevention, and information sharing.

Responsible for project compliance with standards such as, but not limited to, CMMC, RMF, FedRAMP, FISMA, NIST, DHS 4300, DoD 8500, FIPS, and other Federal and/or department-specific procedures and standards. Reviews assessment reports for accuracy and completeness.

Bachelors 4

Cybersecurity IA Engineer

Provides Information Assurance (IA) support for Cybersecurity programs including security planning, test and certification.

Acquires, adapts and implements utilities used for monitoring and protecting classified networks from unauthorized access. Conducts vulnerability scans of

Bachelors 3

Education

Level

Min Years of

Experience classified and unclassified networks and computer systems, using commercially available tools such as internet security scanner, on Cybersecurity-related computing resources and networks.

Supports penetration testing, risk and vulnerability assessments, and other cybersecurity requirements.

Reviews vulnerability scan data for compliance and recommended corrective actions. Applies current intrusion detection technologies and methodologies to protect computing resources. Maintains proficiency on major network security tools such as: Intrusion Detection software, firewalls, knowledge of computing and networking vulnerabilities, attack methods and latest detection methods.

Maintains an in-depth knowledge of TCP/IP operation and network system administration. Conducts security audits, assessments and surveys on classified and unclassified resources to ensure compliance with governmental regulations and directives. Reviews security plans for compliance with appropriate agency Orders, Manuals or Directives and make recommendations to ensure security plan requirements.

Responsible for project compliance with standards such as, but not limited to, CMMC, RMF, FedRAMP, FISMA, NIST, DHS 4300, DoD 8500, FIPS, and other Federal and/or department-specific procedures and standards. Reviews assessment reports for accuracy and completeness.

Cybersecurity Junior IA Engineer

Supports Information Assurance (IA) delivery to Cybersecurity programs including security testing and documentation.

Responsible for ensuring the internal and external security posture is monitored for the latest threats and risks. The junior IA engineer provides recommended actions and implements them as needed per the security polices and guidelines in place.

Supports penetration testing, risk and vulnerability assessments, and other cybersecurity requirements.

Monitors computing resources for evidence of compromise and report security incidents. Responds to, and reports on, IT security incidents, providing initial assessment of impact severity and types of incidents being addressed. Analyzes compromised computing resources of routine to moderate complexity, to assist in improving security design and policy compliance, and to understand and document new threat profiles. Performs periodic operating system and application security assessments of routine-to-moderate complexity and review for evidence of vulnerability or compromise, assisting with the implementation of resolution. Studies and maintains current knowledge of security issues.

Bachelors 0

Cybersecurity Senior CM Specialist

Defines Configuration Management procedures, provides Configuration Management support to Cybersecurity tools such as Nessus and OWASP tools.

Implements CM guidelines and procedures for various phases of the program lifecycle. Ensures that correct versions of configuration items are identified for change or implementation. Configures test tools.

Analyzes scanning and related cybersecurity testing and workflow management requirements and proposes new tools as needed. May audit subcontractors’ inspection or technical document preparation procedures to verify compliance with contract requirements. Drafts configuration analysis plans to encompass contractual requirements. Reviews contracts and determines scanning configuration requirements.

Bachelors 4

Cybersecurity CM Specialist

Provides Configuration Management support to Cybersecurity software systems.

Controls change and maintenance of the integrity of the project's artifacts.

Ensures that correct versions of configuration items are identified for change or implementation. Configures scanning and software security analysis tools.

Bachelors 2

Education

Level

Min Years of

Experience Cybersecurity Technical Writer/Editor

Develops and edits Technical and User documentation for Cybersecurity systems Communicates technical messages to a specific audience at levels the user can fully understand. Presents information in reports, standard operating procedures, instruction manuals, online systems, or other media such as PowerPoint presentations.

Assists in collection and organizing information required for preparation of System Security Plans, Security Assessment Reports, ATO process documentation, and special project presentations.

Bachelors 1

Cybersecurity Compliance Specialist

Develops and implements plans and procedures to verify and validate compliance with various government and industry Cybersecurity and related standards and guidelines. Responsible for project compliance with standards such as, but not limited to, CMMC, RMF, FedRAMP, FISMA, NIST, DHS 4300, DoD 8500, FIPS, and other Federal and/or department-specific procedures and standards.

Reviews assessment reports for accuracy and completeness.

Bachelors 2

Cybersecurity Senior Subject Matter Expert

Serves as a primary source of broad knowledge of cybersecurity assessment, cybersecurity policy, cybersecurity system design, and cybersecurity architectures, with in-depth expertise in at least one of these areas. Primary function is to perform lead complex technical efforts in specialty area by serving either as the lead technical staff member on a specialized project. Other functions are to provide, within the specialty area, quick response problem resolution, internal and external training, and marketing support to translate advanced technology theory into specific, practical applications of use for the corporation.

Requires knowledge in a specific cybersecurity discipline to define and solve information cybersecurity system problems, develop cybersecurity designs, and conduct analyses and experiments in the cybersecurity area. Responsible for project compliance with standards such as, but not limited to, CMMC, RMF, FedRAMP, FISMA, NIST, DHS 4300, DoD 8500, FIPS, and other Federal and/or department-specific procedures and standards. Reviews assessment reports for accuracy and completeness.

Bachelors 5

Cybersecurity Subject Matter Expert

Serves as source of broad general knowledge of cybersecurity assessment, cybersecurity policy, cybersecurity system design, and cybersecurity architectures, with in-depth expertise in at least one of these areas. Primary function is to perform complex technical efforts in specialty area by serving either as senior technical staff member on a large project or as a leader of a small specialized project. Other functions are to provide, within the specialty area, quick response problem resolution, internal and external training, and marketing support to translate advanced technology theory into specific, practical applications of use for the corporation. Requires knowledge in a specific cybersecurity discipline to define and solve information cybersecurity system problems, develop cybersecurity designs, and conduct analyses and experiments in the cybersecurity area. Responsible for project compliance with standards such as, but not limited to, CMMC, RMF, FedRAMP, FISMA, NIST, DHS 4300, DoD 8500, FIPS, and other Federal and/or department-specific procedures and standards. Reviews assessment reports for accuracy and completeness.

Bachelors 4

Engineer/Scie ntist/Analyst

Assists in the analysis of existing systems and the definition, design and development of new system requirements. Participates in the determination of system specifications, input/output processes and working parameters for hardware/software compatibility. Identifies, analyzes and may resolve program support deficiencies.

Bachelors 0

Education

Level

Min Years of

Experience Engineer/Scie ntist/Analyst

Analyzes existing systems and defines, designs and develops new system requirements. Determines system specifications, input/output processes and working parameters for hardware/software compatibility. Coordinates design of subsystems and integration of total system. Identifies, analyzes and resolves program support deficiencies.

Bachelors 2

Engineer/Scie ntist/Analyst

Defines, designs and develops system requirements. Assesses architecture and current hardware limitations, defines and designs complex system specifications, input/output processes and working parameters for hardware/software compatibility. Coordinates design of subsystems and integration of total system.

Analyzes and resolves difficult and complicated program support deficiencies.

Conducts independent technical investigations in systems design. Coordinates and consolidates design efforts on major projects. May provide work leadership for lower level employees. Excludes those with full supervisory responsibilities.

Bachelors 5

Engineer/Scie ntist/Analyst

Develops and applies advanced methods, theories and research techniques in the investigation and solution of advanced system requirements and problems. Plans, conducts and technically directs projects or major phases of significant projects, coordinating the efforts of technical support staff in the performance of assigned projects. Conducts investigations and tests of considerable complexity. Reviews literature, patents and current practices relevant to the solution of assigned projects. Reviews completion and implementation of system additions and/or enhancements and makes recommendations to management. Evaluates vendor capabilities to provide required products or services. May provide technical consultation to other organizations and work leadership for lower level employees. Excludes those with full supervisory responsibilities.

Bachelors 8

Engineer/Scie ntist/Analyst

Develops and applies advanced methods, theories and research techniques in investigation and solution of complex and difficult system design requirements and problems. Plans, conducts and technically directs projects or major phases of significant projects, coordinating the efforts of engineers and technical support staff in the performance of assigned projects. Conducts investigations of considerable complexity. Reviews literature, patents and current practices relevant to the solution of assigned projects. Reviews completion and implementation of systems additions and/or enhancements and recommends corrections in technical application and analysis to management. Evaluates vendor capabilities to provide required products or services. Provides technical consultation to other organizations. May provide work leadership for lower level employees. Excludes those with full supervisory responsibilities.

Bachelors 10

Technical Specialist 1

Provides telephone technical support to employees regarding technical aspects of assigned products. Answers questions about installation, operation, configuration, customization and usage of assigned products. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates complex problems to senior level Technical Support Specialist or Supervisor. Normally considered the Trainee level and primarily handles calls from company employees.

Bachelors 0

Technical Specialist 2

Provides telephone technical support to employees and customers regarding technical aspects of assigned products. Answers specific questions about installation, operation, configuration, customization, and usage of assigned products. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates complex problems to senior level Technical Support Specialist or Supervisor.

Bachelors 2

Education

Level

Min Years of

Experience Technical Specialist 3

Provides telephone technical support to employees and customers regarding technical aspects of assigned products. Answers specific questions about installation, operation, configuration, customization and usage of assigned products. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates complex problems to senior level Technical Support Specialist or Supervisor.

Bachelors 5

Technical Specialist 4

Provides telephone technical support to employees and customers regarding complex technical aspects of assigned products. Answers complex questions about installation, operation, configuration, customization and usage of assigned products. Applies advanced diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Assists lower level Support Specialists with complex problems. May provide work direction to lower level Support Specialists.

Bachelors 8

Technical Specialist 5

Provides telephone technical support to employees and customers regarding complex technical aspects of assigned products. Answers complex questions about installation, operation, configuration, customization and usage of assigned products. Applies advanced diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Assists lower level Support Specialists with complex problems. May provide work direction to lower level Support Specialists.

Bachelors 10

IT Project Manager

Oversees various IT projects of a highly complex nature. Responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedule to ensure timely completion of project and meeting deadlines of project. Must be familiar with the systems scope and project objectives, as well as the role and function of each team member in order to effectively coordinate the activities of the team. Assigns personnel to various projects and direct their activities; reviews and evaluates their work and prepares performance reports. Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities and methods. Consults with personnel in other information systems sections to coordinate activities. Prepares activity and progress reports regarding the activities of the applications systems and programming sections. Prepares risk assessments reports, assists in resolving risks associated with the project/program.

Assists in resolving client/team programmatic issues. Develop forecasting, project financial and progress reports, coordinates with clients and project teams, assign tasks and risks related to the program. Builds consensus and look out for expansion opportunities. Assigns tasks, review deliverables, track hours, interacts with client, make presentations, identifies risks, and works with program manager to mitigate them.

Bachelors 5

IT Security Engineer L-

III

Security administration, evaluation of security/Information Assurance product capabilities, assessment and policy development. Must have a solid understanding of federal information security/assurance policies, standards and regulations.

Gathers and organizes technical information about an organization’s mission goals and needs, IT infrastructure, and existing security/IA products. Assists in developing security/IA policies, procedures, and standards. Responsibilities will include working with the customer to minimize risks and assess and secure

Bachelors 5

Education

Level

Min Years of

Experience networks. Evaluates and recommends security products for various platforms and initiatives. May act as a project leader and provide technical leadership and guidance.

IT Security Engineer L-II

Acquires, adapts and implements utilities used for monitoring and protecting classified networks form unauthorized access. Conducts vulnerability scans of classified and unclassified networks and computer systems, using commercially available tools such as Internet Security Scanner, on classified computing resources and networks. Reviews vulnerability scan data for compliance and recommended corrective actions. Apply current intrusion detection technologies and methodologies to protect computing resources.

Maintains proficiency on major network security tools such as: Intrusion Detection Software firewalls, knowledge of computing and networking vulnerabilities, attack methods and latest detection methods. Maintains an in-depth knowledge of TCP/IP operation and experience in network system administration. Conducts AIS Security audits, assessments and surveys on classified and unclassified resources to ensure compliance with governmental regulations and directives. Reviews security plans for compliance with appropriate agency Orders, Manuals or Directives and make recommendations to ensure security plan requirements.

Bachelors 3

IT SME Serves as source of broad general knowledge of systems engineering, systems analysis and design, software integration and software development with an in-depth expertise in at least one of these areas. Primary function is to perform complex technical efforts in specialty area by serving either as senior technical staff member on a large project or as a leader of a small specialized project.

Other functions are to provide, within the specialty area, quick response problem resolution, internal and external training, and marketing support to translate advanced technology theory into specific, practical applications of use for the corporation. Requires knowledge in a specific professional technical field (such as artificial intelligence, statistics, electronics, computer science, mathematics, or physics) to define and solve new information processing system problems, develop engineering designs, and conduct analyses and experiments in the area of discipline.

Bachelors 7

Test Engineer

- SME

Reviews functional and technical requirements developed by functional and technical staff. Conducts review meetings with functional and technical users.

Conducts meetings with users to understand the requirements. Develops detailed test plans and test scenarios. Review test plans with functional users. Conducts functional and technical testing of the system. Develops test plans and test scenarios; conducts unit, integration and regression testing.

Bachelors 5

Test Engineer

- Senior

Perform regression, functional, integration, performance, and load testing.

Develop test plans and scripts from requirements and design documents. Assist in the tracking and closing of software defect reports. Serve as point of contact for configuration and externally reported system problems.

Bachelors 4

Test Engineer

- Mid

Perform regression, functional, integration, performance, and load testing.

Develop test plans and scripts from requirements and design documents. Assist in the tracking and closing of software defect reports. Serve as point of contact for configuration and externally reported system problems. Performing independent testing of software, developing test plans, running test procedures, and writing test documentation

Bachelors 2

QA Test Manager

Directly supports one or more projects. Applies judgment in tailoring and adapting the QA program for each project, helping to develop and improve standard operating procedure, and/or deciding when it may be appropriate to deviate from standard operating procedures. Promote quality achievement and

Education

Level

Min Years of

Experience performance improvement throughout the organization. Set QA compliance objectives and ensuring that targets are achieved. Maintain awareness of the business context and company profitability, including budgetary control issues.

Ensure compliance with national and international standards and legislation.

Agreeing standards and establishing defined quality methods for staff to apply.

Define quality procedures in conjunction with operating staff. Set up and maintaining controls and documentation. Identify relevant quality-related training needs. Collate and analyze performance data and charts against defined parameters. Ensure tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary.

Supervise technical staff in carrying out tests and checks. Write technical and management system reports. Bring together staff of different disciplines and driving the group to plan, formulate and agree comprehensive quality procedures.

Establish standards of service for customers or clients. Prepare clear explanatory documents such as customers' charters. Monitor performance through gathering relevant data and producing statistical reports.

QA Test Engineer - Senior

Experienced in a wide range of both hardware and software QA activities in support of major ADP and/or communications system programs. Plans and implements QA programs to verify product design and development to requirements and specifications. Performs QA tests during all phases of the software life cycle to make sure that potential problems are identified early and a quality product is provided to the end users. Establishes QA programs and works from technical specifications and process flow documents to create, review, and execute detailed test cases. Develop other documents as needed to support test strategy. As issues are fixed, verify the issue is resolved and perform unit and regression testing as appropriate. Work with Business users and team members to test applications, identify problems, and perform troubleshooting. Support end users during user acceptance testing. Verify end user testing results. Comply with all company policies, procedures and adheres to company standards.

Bachelors 4

QA Test Engineer - Mid

Uses established test scripts, performs regression, functional, integration, performance, and load testing of Health IT systems. Assists in the tracking and closing of software defect reports. Serve as point of contact for configuration and externally reported system problems. Executes test plans and test scenarios. Develops automation test scripts, conducts unit, integration and regression testing for functional and non-functional requirements.

Bachelors 2

IV&V QA

Engineer, LIII

Provides senior subject matter expertise and project management. Responsible (independently and/or as part of a team) for providing Independent Verification and Validation (IV&V) audits/reviews and oversight on a variety of technical and management programs, including Information Technology (IT) and Cyber Security. Provides Quality Assurance (QA) reviews and audits against development and/or implementation and operations processes and procedures.

Monitors and helps to mitigate program/project risks. Develops schedule to ensure timely completion of project and meeting deadlines of project. Assigns personnel to various projects and direct their activities; reviews and evaluates their work and prepares performance reports. Confers with and advises subordinates on administrative policies and procedures, technical problems, priorities and methods. Consults with personnel in other information systems sections to coordinate activities. Prepares activity and progress reports regarding

Education

Level

Min Years of

Experience the activities of the applications systems and programming sections. Prepares risk assessments reports, assists in resolving risks associated with the project/program.

Assists in resolving client/team programmatic issues. Develop forecasting, project financial and progress reports, coordinates with clients and project teams, assign tasks and risks related to the program. Builds consensus and look out for expansion opportunities. Assigns tasks, review deliverables, track hours, interacts with client, make presentations, identifies risks, and works with program manager to mitigate them. May act as a project leader and provide technical leadership and guidance.

IV&V QA

Engineer, LIII

Responsible (independently and/or as part of a team) for providing Independent Verification and Validation (IV&V) audits/reviews and oversight on a variety of technical and management programs, including Information Technology (IT) and Cyber Security. Provides Quality Assurance (QA) reviews and audits against development and/or implementation and operations processes and procedures.

Monitors and helps to mitigate program/project risks. Helps to develop schedule to ensure timely completion of project. Reviews functional and technical requirements developed by functional and technical staff.

Conducts review meetings with functional and technical users. Gathers and organizes technical information about an organization’s mission goals and needs, IT infrastructure, and existing processes and methods.

Bachelors 2

IV&V QA

Engineer, LIII

Responsible (independently and/or as part of a team) for providing Independent Verification and Validation (IV&V) audits/reviews and oversight on a variety of technical and management programs, including Information Technology (IT) and Cyber Security. Provides Quality Assurance (QA) reviews and audits against development and/or implementation and operations processes and procedures.

Monitors and helps to mitigate program/project risks. Helps to develop schedule to ensure timely completion of project. Reviews functional and technical requirements developed by functional and technical staff.

Conducts review meetings with functional and technical users. Gathers and organizes technical information about an organization’s mission goals and needs, IT infrastructure, and existing processes and methods.

Bachelors 1

Health IT Test Engineer/QC

SME

Designs, develops and executes manual and automated tests for Health IT systems, including both functional and non-functional test areas, throughout the systems development life cycle. Reviews Health IT system functional and technical requirements developed by functional and technical staff. Conducts review meetings with functional and technical users. Conducts meetings with users to understand the requirements. Develops detailed test plans and test scenarios. Reviews test plans with functional users. Independently develops and executes test automation frameworks, test scripts.

Bachelors 7

Health IT Test Engineer/QC Senior

Develops test scripts, performs regression, functional, integration, performance, and load testing of Health IT systems. Develops test plans and scripts from requirements and design documents. Assists in the tracking and closing of software defect reports. Serve as point of contact for configuration and externally reported system problems. Develops and executes test plans and test scenarios.

Develops automation test scripts, conducts unit, integration and regression testing for functional and non-functional requirements.

Bachelors 5

Health IT Test Engineer/QC Mid

Uses established test scripts, performs regression, functional, integration, performance, and load testing of Health IT systems. Assists in the tracking and closing of software defect reports. Serve as point of contact for configuration and externally reported system problems. Testing returned units, collecting data, and analyzing patterns are also among the test engineer's duties.

Bachelors 3

IT Program Manager

Extensive knowledge and expertise in the management of multiple interdependent projects that lead towards an improvement in an organization's performance.

Bachelors 7

Education

Level

Min Years of

Experience Provides extensive expertise and experience with a variety of program and project skills that range from initiation, scoping, requirements, management/control, risk and quality. Can apply these skills to many related areas including systems development, software development, business processes, and analyses. Develops plans and requirements for information systems and processes and can design and implement training curricula for those systems and processes. Capable of coordinating, managing, and executing the preparation of analyses, evaluations, and recommendations for proper implementation of programs and systems specifications. Provides day-to-day management of overall contract support operations, involving multiple projects and/or groups of personnel at multiple locations. Organizes, directs, and coordinates the planning and production of all contract support activities.

Establishes and alters (as necessary) management structure to direct effective contract support activities. Works with the Government Contracting Officer (CO), contract-level Contracting Officer's Representative (COR), task order level COR(s), government management personnel and customer agency representatives. Responsible for the overall management of the specific task order(s) and ensuring that the technical solutions and schedules in the task order are implemented in a timely manner. Can lead efforts to establish, operate and enhance Program/Project Management Offices for organizations.

IT Senior Systems Engineer

Knowledgeable and experienced in the analysis and design of complex information systems, applications, and supporting business processes. Implements integrated sets of methodologies and products to analyze business processes and then design information systems to support and improve the execution of those processes. Areas of focus includes activities required for the support of operational systems; the collection and analysis of systems information; diagnosis of problems and development of recommendations to resolve problems; establishing and maintaining systems and software configuration baseline data and documentation; redesign activities that modify functionality and/or produce technical improvements to enhance software and security; monitoring system execution and performance; performing problem analysis and resolution; producing statistical trend analysis reports; and developing user-friendly interfaces.

Bachelors 7

EQUIVALENT SUBSTITUTION CHART

Education in Computer Science, Engineering, Mathematics, Business, Management, Liberal Arts, or other and Experience in the information technology or computer systems field may be substituted as follows:

2 YEARS EXPERIENCE = ASSOCIATES DEGREE

4 YEARS EXPERIENCE = BACHELOR’S DEGREE

5 YEARS EXPERIENCE = MASTER’S DEGREE

8 YEARS EXPERIENCE = PHD