MAS - A-Linc Inc. - 47QTCA19D00F8

GSA SCHEDULE 70

47QTCA19D00F8

07/11/2019 – 07/10/2024

A-LINC, INC.

909 Falls Manors Ct.

Great Falls, VA 22066-1378

CAGE CODE: 77CH7

DUNS#: 079513674

TAX ID#: 46-2401642

(P): 703-462-2044

Woman Owned Small Business (WOSB) Economically Disadvantaged Woman Owned Business (EDWOSB)

SBA Certified Small Disadvantaged Business

SIN 54151S and OLM www.a-linc.com Mohammed Ali mohammed@a-linc.com © 202-279-0028

Office: 909 Falls Manor Ct, Great Falls VA 22066 Contact: 202.279.0028 | mohammed@a-linc.com | www.a-linc.com

AUTHORIZED

INFORMATION TECHNOLOGY SCHEDULE PRICELIST GENERAL

PURPOSE COMMERCIAL INFORMATION TECHNOLOGY

EQUIPMENT, SOFTWARE AND SERVICES

FPDS Code D301 IT Facility Operation and Maintenance

FPDS Code D302 IT Systems Development Services

FPDS Code D306 IT Systems Analysis Services

FPDS Code D307 Automated Information Systems Design and Integration Services

FPDS Code D308 Programming Services

FPDS Code D310 IT Backup and Security Services FPDS Code D311 IT Data Conversion Services

FPDS Code D313 Computer Aided Design/Computer Aided Manufacturing

(CAD/CAM) Services

FPDS Code D316 IT Network Management Services

FPDS Code D317 Creation/Retrieval of IT Related Automated News Services, Data

Services, or Other Information Services (All other information services belong under Schedule 76)

FPDS Code D399 Other Information Technology Services, Not Elsewhere Classified

Note 1: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

Note 2: Offerors and Agencies are advised that the Group 70 – Information Technology Schedule is not to be used as a means to procure services which properly fall under the Brooks Act. These services include, but are not limited to, architectural, engineering, mapping, cartographic production, remote sensing, geographic information systems, and related services. FAR 36.6 distinguishes between mapping services of an A/E nature and mapping services which are not connected nor incidental to the traditionally accepted A/E Services.

Note 3: This solicitation is not intended to solicit for the reselling of IT Professional Services, except for the provision of implementation, maintenance, integration, or training services in direct support of a product. Under such circumstances the services must be performance by the publisher or manufacturer or one of their authorized agents.

A-LINC, INC.

909 Falls Manors Ct.

Products and ordering information in this Authorized FSS Information Technology Schedule Pricelist are also available on the GSA Advantage! System (http://www.gsaadvantage.gov).

Special Item No. 54151S Information Technology (IT) Professional Services

Great Falls, VA 22066-1378

(202) 279-0028 www.a-linc.com Contract Number: 47QTCA19D00F8 Period of Performance: 07/11/2019 – 07/10/2024

Office: 909 Falls Manor Ct, Great Falls VA 22066 Contact: 202.279.0028 | mohammed@a-linc.com | www.a-linc.com

INFORMATION FOR ORDERING ACTIVITIES APPLICABLE TO ALL

SPECIAL ITEM NUMBERS

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

See Price List

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.

Skill category descriptions

2. Maximum order. $500,000

3. Minimum order. $100

4. Geographic coverage (delivery area). Domestic

5. Point(s) of production (city, county, and State or foreign country). Same as company address

6. Discount from list prices or statement of net price. 8% from list price/market survey

7. Quantity discounts. 2% for orders over $250,000

8. Prompt payment terms. Note: Prompt payment terms must be followed by the statement "Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions."

NET 30

9a. Notification that Government purchase cards are accepted at or below the micro-purchase threshold.

9b. Notification that Government purchase cards are accepted above the micro-purchase threshold.

Special Item No.54151S Information Technology Professional Services and OLM

Office: 909 Falls Manor Ct, Great Falls VA 22066 Contact: 202.279.0028 | mohammed@a-linc.com | www.a-linc.com

10. Foreign items (list items by country of origin). None

11a. Time of deliver. As negotiated on the task order level.

11b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its’ choosing to highlight items in its price lists that have expedited delivery.

As negotiated on the task order level.

11c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery.

11d. Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to affect a faster delivery.

12. F.O.B. point(s). Destination

13a. Ordering address(es). Same as company address

13b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

14. Payment address(es). Same as company address

15. Warranty provision. Not Applicable

16. Export packing charges, if applicable. Not Applicable

17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level). None

18. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

19. Terms and conditions of installation (if applicable). Not Applicable

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

Office: 909 Falls Manor Ct, Great Falls VA 22066 Contact: 202.279.0028 | mohammed@a-linc.com | www.a-linc.com

20a. Terms and conditions for any other services (if applicable). Not Applicable

21. List of service and distribution points (if applicable). Not Applicable

22. List of participating dealers (if applicable). Not Applicable

23. Preventive maintenance (if applicable). Not Applicable

24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

24b. If applicable, Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and full details can be found at www.a-linc.com. The EIT standards can be found at:

www.Section508.gov/.

25. Data Universal Number System (DUNS) number. 079513674

26. Notification regarding registration in System for Award Management (SAM) database.

CAGE code: 77CH7

Office: 909 Falls Manor Ct, Great Falls VA 22066 Contact: 202.279.0028 | mohammed@a-linc.com | www.a-linc.com

1. SCOPE

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and deliveries shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

TERMS AND CONDITIONS APPLICABLE TO INFORMATION

TECHNOLOGY (IT) PROFESSIONAL SERVICES

(SPECIAL ITEM NUMBER 54151S)

Office: 909 Falls Manor Ct, Great Falls VA 22066 Contact: 202.279.0028 | mohammed@a-linc.com | www.a-linc.com

a. The prices, terms and conditions stated under Special Item Number 54151S Information Technology Professional Services apply exclusively to IT Professional Services within the scope of this Information Technology Schedule.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of

Office: 909 Falls Manor Ct, Great Falls VA 22066 Contact: 202.279.0028 | mohammed@a-linc.com | www.a-linc.com work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND

CONDITIONS-- COMMERCIAL ITEMS

(MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4

CONTRACT TERMS AND CONDITIONS COMMERCIAL ITEMS (MAR 2009)

(ALTERNATE I OCT 2008)

(DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

Office: 909 Falls Manor Ct, Great Falls VA 22066 Contact: 202.279.0028 | mohammed@a-linc.com | www.a-linc.com

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational Conflict of Interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

Office: 909 Falls Manor Ct, Great Falls VA 22066 Contact: 202.279.0028 | mohammed@a-linc.com | www.a-linc.com

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and- materials orders, the Payments under Time-and- Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders placed under this contract.

52.216-31(Feb 2007) Time-and-Materials/Labor-Hour Proposal Requirements— Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

Please refer to the labor category descriptions and pricing incorporated into this GSA Pricelist.

Office: 909 Falls Manor Ct, Great Falls VA 22066 Contact: 202.279.0028 | mohammed@a-linc.com | www.a-linc.com

17. SUBSTITUTIONS

A-LINC, Inc. reserves the right to make the following substitutions in the education and/or experience requirements of any of the service skill categories set forth herein.

1. One year of experience is the equivalent of one year of education.

2. One year of education is the equivalent of one year of experience.

3. Certification related to the technology is equivalent to two years of experience or education requirement.

Office: 909 Falls Manor Ct, Great Falls VA 22066 Contact: 202.279.0028 | mohammed@a-linc.com | www.a-linc.com

USA COMMITMENT TO PROMOTE SMALL BUSINESS PARTICIPATION

PROCUREMENT PROGRAMS

A-LINC, Inc. provides commercial products and services to ordering activities. We are committed to promoting participation of small, small disadvantaged and women-owned small businesses in our contracts. We pledge to provide opportunities to the small business community through reselling opportunities, mentor-protégé programs, joint ventures, teaming arrangements, and subcontracting.

COMMITMENT

• To actively seek and partner with small businesses.

• To identify, qualify, mentor and develop small, small disadvantaged and women-owned small businesses by purchasing from these businesses whenever practical.

• To develop and promote company policy initiatives that demonstrate our support for awarding contracts and subcontracts to small business concerns.

• To undertake significant efforts to determine the potential of small, small disadvantaged and women-owned small business to supply products and services to our company.

• To insure procurement opportunities are designed to permit the maximum possible participation of small, small disadvantaged, and women-owned small businesses.

• To attend business opportunity workshops, minority business enterprise seminars, trade fairs, procurement conferences, etc., to identify and increase small businesses with whom to partner.

• To publicize in our marketing publications our interest in meeting small businesses that may be interested in subcontracting opportunities.

We signify our commitment to work in partnership with small, small disadvantaged and women- owned small businesses to promote and increase their participation in ordering activity contracts. To accelerate potential opportunities please contact:

Mohammed Ali Chief Operating Officer Phone #: 202-279-0028 Email: mohammed@a-linc.com

Office: 909 Falls Manor Ct, Great Falls VA 22066 Contact: 202.279.0028 | mohammed@a-linc.com | www.a-linc.com

Subject Matter Specialist

Utilizes subject matter area expertise gained through direct industry experience to provide technical, managerial, and administrative direction for problem definition, analysis, requirements development and implementation for complex to extremely complex systems in the subject matter area. Guides the determination of IT, engineering, and business process inadequacies and deficiencies that affect the functional area’s ability to support/meet organizational goals. Participates in strategy sessions, strategic assessments, and design reviews to validate enterprise approach and associated work products.

Provides guidance and direction to other professionals, acts in a consulting and/or advisory capacity;

coordinates resolution of highly complex problems and tasks. Makes recommendations and advises on organization-wide system improvements, optimization or maintenance efforts. Recognized for strong expertise in industry issues and trends. In general, work complexity and responsibility will be greater at higher levels.

Education and Experience

• Level I - Bachelors Degree and a minimum of 4-9 years of experience

• Level II - Bachelors Degree and a minimum of 7-12 years of experience

• Level III - Bachelors Degree and a minimum of 10-16 years of experience *

Project Manager

Performs day-to-day management of delivery order projects, from original concept through final implementation. Utilizes proven skills in those technical areas addressed by the delivery order to analyze new and complex project related problems and create innovative solutions involving financial management, scheduling, technology, methodology, tools, and solution components. Organizes, directs, and coordinates the planning and production of all activities associated with assigned delivery order projects. Defines project scope and objectives including developing detailed work plans, schedules, project estimates, resource plans, status reports, and project and financial tracking and analysis.

Conducts project meetings and ensures quality standards. Provides technical and strategic guidance to project team and reviews project deliverables. In general, work complexity and responsibility will be greater at higher levels.

Education and Experience

• Level I - Bachelors Degree and a minimum of 4-9 years of experience

• Level II - Bachelors Degree and a minimum of 7-10 years of experience

• Level III - Bachelors Degree and a minimum of 9 or more years of experience *

Service Coordinator

Responsible for providing telephone, email and sometimes, in person support to end-users on a variety of software and technical related issues. Identify, research and resolve problems. Answers Service Desk phones and emails exhibiting the ability to communicate effectively using both verbal and written skills.

Accurately log support requests in our ticketing system. Provide Level 1 support to all end users.

Diagnose and triage all assigned Service Desk cases; escalating where indicated or when necessary.

Troubleshoot and resolve some hardware related issues. Retrieve voice mails and enter cases accordingly. Monitor Service Desk queues to ensure timely resolution. Maintain user settings, Education and Experience

• Level I – High School Diploma and a minimum of up to 2 years of experience

• Level II – High School Diploma, 6 months Technical Training and a minimum of 4- 6 years of experience

• Level III - High School Diploma and a minimum of 7 - 9 years of experience * maureen.mccaw Typewritten Text maureen.mccaw Typewritten Text

LABOR DESCRIPTIONS

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Engineer

Provides knowledge in design, architecture, development and administration. Monitors existing systems for structural integrity; oversees the development and installation of new hardware and software;

installs and configures operating systems and other software and routinely tests installed software for glitch detection and other issues. Provides technical direction to IT support staff. Designs and implements security systems and redundant backups to maintain data safety. Writes custom scripts to reduce the need for human intervention, creates scalable, automated solutions for customer base.

Establishes multi-platform versions of software packages. Writes tests for existing and created codes to ensure compatibility and stability. Evaluates, recommends, and implements automated test tools and strategies. Designs, implements, and conducts test and evaluation procedures to ensure system requirements are met.

Education and Experience

• Level I – High School or GED and BA or BS in process. Performs more routine aspects of this position.

• Level II – BA or BS and a minimum of 2 years’ experience. Performs more varied and difficult tasks.

• Level III – BA or BS and a minimum of 5 years’ experience. Competent in subject matter and concepts.*

Programmer

Provides knowledge in design, architecture, development and administration. Monitors existing systems for structural integrity. Oversees the development and installation of new hardware and software. Installs and configures operating systems and other software and routinely tests installed software for glitch detection and other issues. Provides technical direction to IT support staff. Designs and implements security systems and redundant backups to maintain data safety. Writes custom scripts to reduce the need for human intervention. Creates scalable, automated solutions for a customer base. Establishes multi-platform versions of a software package. Writes tests for existing and created codes to ensure compatibility and stability. Evaluates, recommends, and implements automated test tools and strategies. Designs, implements, and conduct tests and evaluation procedures to ensure system requirements are met.

Education and Experience

• Level I - High School or GED and BA or BS in process. Performs more routine aspects of this position.

• Level II - BA or BS and a minimum of 2 years’ experience. Performs more varied and difficult tasks.

• Level III – BA or BS and a minimum of 5 years’ experience. Competent in subject matter and concepts.*

Documentation Specialist

Responsible for the creation and maintenance updating of required technical documentation (both hardware and software) and technical training materials. Works with project and staff managers and engineers on content and format of documentation. Provides documentation project planning and direction.

Education and Experience:

• Level I – High School or GED and 2 years minimum in composing and producing technical documentation as a technical and/or technical documentation writer.

• Level II – BA or BS and a minimum of 5 years of additional experience or 3 years of additional experience and an AA/AS may be substituted for the BA or BS degree.

• Level III – BA or BS and a minimum of 8 years of additional experience.*

Installation Technician

Services performed include, but are not limited to, specialized technical tasks in support of business operations and management of the IT infrastructure, including IT administration, hardware and software support, installation, configuration, maintenance, testing, security, electrical, mechanical, facilities, and help desk support. Assists in monitoring and responding to technical, hardware, software, and systems problems utilizing various tools and techniques. Assists in identifying and diagnosing problems and factors affecting performance in accordance with operating procedures and guidelines. Performs surveillance, testing, analysis, and maintenance of components. Responds to trouble calls and escalates problems following established protocol. Tracks problem resolution to completion. In general, work complexity and responsibility will be greater at higher levels.

Education and Experience

• Level I – High School Diploma and a minimum of up to 1-2 years of experience

• Level II – High School Diploma, 6 months Technical Training and a minimum of 4- 6 years of experience

• Level III - High School Diploma, 1year Technical Training and a minimum of 7 - 9 years of experience *

Training Specialist

Conducts the research necessary to develop and revise training courses and prepares appropriate training manuals. Prepares all instructor materials (course outline, background material and training aids). Prepares all student materials (course manuals, workbooks, handouts, completion certificates and course evaluation forms). Trains personnel by conducting formal classroom courses, workshops, and seminars. Develops and provides end-user training on computer hardware and application software, or training on business process improvements and procedures.

Education and Experience

• Level III – BA or BS degree and minimum of 6 years of experience in information systems development, training or related fields.

• Level II - BA or BS degree and 4 years of experience in information systems development, training or related fields.

• Level I: BA or BS degree and minimum of 1-2 years of experience in information systems development, training or related fields.*

Program Manager

Manages contract support operations for complex, mission-critical, and strategic programs which may involve multiple projects and groups of personnel at multiple locations. Utilizes proven leadership skills to organize, direct, and deploy resources with broad technical, business, and industry expertise. Oversees program budget, schedules and all aspect of financial management of the program. Effectively manages funds, personnel, production standards, and resources (equipment and facilities) and ensures quality and timely delivery of all contractual items. Serves as focal point of contract with client regarding all program activities. In general, work complexity and responsibility will be greater at higher levels.

Education and Experience

• Level I - Bachelors Degree and a minimum of 5 - 8 years of experience

• Level II - Bachelors Degree and a minimum of 10 - 15 years of experience

• Level III- Bachelors Degree and a minimum of 15 or more years of experience *

These are minimum requirements, staff that exceed these education and experience requirements may be aligned to the labor categories at A-Linc’s discretion.

GSA SCHEDULE 70 47QTCA19D00F8

07/11/2019 - 07/10/2020

7/11/2020 - 07/10/2021

07/11/2021 - 07/10/2022

07/11/2022 - 07/10/2023

07/11/2023 - 07/10/2024

PART # LABOR CATEGORY Base Year w/IFF

Option Year 2 w/IFF

Option Year 3 w/

IFF

Option Year 4 w/IFF

Option Year 5 w/IFF

PS-100 Subject Matter Specialist III 193.72$ 198.57$ 203.53$ 208.62$ 213.84$ PS-101 Subject Matter Specialist II 130.21$ 133.46$ 136.80$ 140.22$ 143.72$ PS-102 Subject Matter Specialist I 118.37$ 121.32$ 124.36$ 127.47$ 130.65$ PS-103 Project Manager III 105.15$ 107.78$ 110.48$ 113.24$ 116.07$ PS-104 Project Manager II 88.26$ 90.46$ 92.73$ 95.04$ 97.42$ PS-105 Project Manager I 73.55$ 75.39$ 77.27$ 79.20$ 81.18$ PS-106 Service Coordinator III 68.95$ 70.67$ 72.44$ 74.25$ 76.11$ PS-107 Service Coordinator II 55.16$ 56.54$ 57.95$ 59.40$ 60.89$ PS-108 Service Coordinator I 45.97$ 47.12$ 48.29$ 49.50$ 50.74$ PS-109 Engineer III 117.22$ 120.15$ 123.15$ 126.23$ 129.38$ PS-110 Engineer II 93.77$ 96.12$ 98.52$ 100.98$ 103.51$ PS-111 Engineer I 78.14$ 80.10$ 82.10$ 84.15$ 86.26$ PS-112 Programmer III 151.69$ 155.48$ 159.37$ 163.36$ 167.44$ PS-113 Programmer II 121.35$ 124.39$ 127.50$ 130.68$ 133.95$ PS-114 Programmer I 101.13$ 103.66$ 106.25$ 108.90$ 111.63$ PS-115 Documentation Specialist III 62.06$ 63.61$ 65.20$ 66.83$ 68.50$ PS-116 Documentation Specialist II 49.64$ 50.89$ 52.16$ 53.46$ 54.80$ PS-117 Documentation Specialist I 41.37$ 42.40$ 43.46$ 44.55$ 45.67$ PS-118 Training Specialist III 114.92$ 117.79$ 120.74$ 123.75$ 126.85$ PS-119 Training Specialist II 91.93$ 94.23$ 96.59$ 99.00$ 101.48$ PS-120 Training Specialist I 73.55$ 75.39$ 77.27$ 79.20$ 81.18$ PS-121 Installation Technician III 71.83$ 73.62$ 75.46$ 77.35$ 79.29$ PS-123 Installation Technician II 57.46$ 58.90$ 60.37$ 61.88$ 63.42$ PS-124 Installation Technician I 45.97$ 47.12$ 48.29$ 49.50$ 50.74$ PS-125 Program Manager III 143.65$ 147.24$ 150.92$ 154.69$ 158.56$ PS-126 Program Manager II 114.92$ 117.79$ 120.74$ 123.75$ 126.85$ PS-127 Program Manager I 91.93$ 94.23$ 96.59$ 99.00$ 101.48$

A-LINC, INC. 909 FALLS MANORS CT. GREAT FALLS, VA 22066. (202) 279-0028

maureen.mccaw Typewritten Text