MAS - Intertalk Critical Information Systems Inc. - 47QTCA19D00F6

1 FEDERAL SUPPLY SCHEDULE: 47QTCA19D00F6

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

On‐line access to contract ordering information, terms and conditions, up‐to‐date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu‐driven database system.

The INTERNET address GSA Advantage! is: GSAAdvantage.gov.

SCHEDULE TITLE: MULTIPLE AWARD SCHEDULE

FEDERAL SUPPLY GROUP: PROFESSIONAL SERVICES

CONTRACT NUMBER: 47QTCA19D00F6

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.

CONTRACT PERIOD: JULY 11, 2019 – JULY 10, 2024

CONTRACT CURRENT THROUGH MOD PS‐0006 EFFECTIVE 7/8/2020

CONTRACTOR: INTERTALK CRITICAL INFORMATION SYSTEMS INC.

371 CUTLER AVENUE

DARTMOUTH, NOVA SCOTIA

CANADA B3B 0J5

WWW.INTERTALKSYSTEMS.COM

Point of Contact for Contract Administration:

e‐mail:

Tel:

Point of Contact for Marketing:

e‐mail:

Tel:

Christopher Oldham coldham@intertalksystems.com 902‐468‐5998

Jeff Kelly jkelly@intertalksystems.com 902‐469‐5998

Business Size: Other than Small

2 FEDERAL SUPPLY SCHEDULE: 47QTCA19D00F6

CUSTOMER INFORMATION

1a Awarded SIN(s): 33411 Purchasing of new electronic equipment

511210 Software Licenses

54151S Information Technology Professional Services

611420 Information Technology Training

811212 Maintenance of Equipment, Repair Services and/or Repair/Spare Parts

OLM Order Level Materials

1b Lowest Priced Item: See Pricelist

1c Hourly Rates & Labor Category Descriptions:

N/A

2 Maximum Order: $500,000 for SINs 33411, 511210, 54151S, and 811212. $250,000 for SIN 611420 and OLM.

3 Minimum Order: $100

4 Geographic Coverage: Domestic delivery; in accordance with the Solicitation, 552.238‐78, Scope of Contract, prices offered include FOB Destination for 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.

5 Point of Production: United States

6 Discount: Prices shown are GSA net prices

7 Quantity Discounts: 1% for orders greater than $500,000

8 Prompt Payment Terms: Net 30 Days Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9a Government Purchase Cards

Government Purchase Cards are accepted at or below the micro‐purchase threshold.

9b Contract will accept the Government Commercial Credit Card above the micro‐purchase threshold.

10 Foreign Items: Canada

11 Time of Delivery:

a. Normal: Services ‐ Negotiated at Task Order Level; Products – 45 Days ARO

b. Expedited Contact Contractor

c. Overnight & 2‐day delivery

Contact Contractor

d. Urgent Contact Contractor

3 FEDERAL SUPPLY SCHEDULE: 47QTCA19D00F6

Requirements

12 FOB Point(s): Destination

13a Ordering Address: Same as Contractor’s address

13b Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s), are found in Federal Acquisition Regulation

(FAR) 8.405‐3.

14 Payment Address: Same as Contractor’s address

15 Warranty Provision: Standard Commercial Warranty. Customers should contact the contractor for a copy of the warranty.

16 Export packing charges, if applicable: N/A

17 Terms and conditions of Government purchase card acceptance (any thresholds above the micro‐ purchase level): Accepted at and above the micro‐purchase level.

18 Terms and conditions of rental, maintenance, and repair (if applicable): N/A

19 Terms and conditions of installation (if applicable). N/A

20 Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). N/A

20a Terms and conditions for any other services (if applicable). N/A

21 List of service and distribution points (if applicable): N/A

22 List of participating dealers (if applicable): N/A

23 Preventive maintenance (if applicable): N/A

24a Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): N/A

24b Section 508 Compliance for EIT: WWW.INTERTALKSYSTEMS.COM

25 DUNS Number: 255269144

26 Notification regarding registration in SAM database:

Contractor is registered and valid in SAM. Cage Code ‐ L4031

About the Company:

InterTalk Critical Information Systems was established in 1997 as a Systems Integrator for radio communications systems. Early on, our engineers focused on creating solutions to particular industry situations. This effort led to the creation of PowerSpeak, an IP‐based console system suited for dispatch operations covering large geographic regions. In 2003, InterTalk became the sole source provider for InterTalk Critical Information Systems, a console product providing a high level of control and information availability. Over time, new capabilities have been added including IP‐connectivity, P25 communications, archival logging recorder and voter system, and customizable user interface. Known for its reliability, scalability, and integrated radio‐telephone functions, this product remains second to none in the industry.

4 FEDERAL SUPPLY SCHEDULE: 47QTCA19D00F6

GSA Pricing

Services

Professional Labor Rates

SIN JOB TITLE

UNIT OF

ISSUE

GSA Price Inclusive of

IFF

54151S Project Manager ‐ SERV‐PM Hour 180.35

54151S Systems Engineer ‐ SERV‐ENG‐HR Hour 180.35

Technician Rate

SIN JOB TITLE

UNIT OF

ISSUE

GSA Price Inclusive of

IFF

811212 Technician – SERV‐INST‐OS Hour 180.35

Labor Category Descriptions

PROJECT MANAGER

Minimum Experience: 10 years of experience in the telecommunications industry with at least 3 years of experience as a Project Manager. Experienced in the specification, testing, certification and operation of telecommunications consoles and systems. Experienced in vendor liaison, bid evaluation and the procurement lifecycle for telecommunications system packages. Working knowledge of IP, Microwave, UHF/VHF Radio, VSAT, PAGA, CCTV, LAN/WAN and Structured Cabling Systems. Familiar with design documentation, block diagrams, hook‐up diagrams, termination diagrams, schematics, loops, PAGA speaker layouts, antenna layouts, specifications and datasheets.

Functional Responsibility: Under the direction of the VP Operations, the Project Manager reviews the project work scope to ensure all contractual requirements are met. Ensures work is performed within time and budget constraints. Supervises project team and reviews/approves deliverables. Ensures project work is in accordance with codes and standards and the team works within the ISO 9001 program. Serves as the point of contact between the client and InterTalk. Represents InterTalk at internal and external project meetings.

Manages design changes within the project budget and schedule framework. Provides early notice of issues and works to resolve impediments to the engineering process. Identifies software and other tools enabling team to function effectively. Prepares cost, time and resource requirement estimates. Provides discipline progress measurement data. Creates customer documentation and manuals as required.

Minimum Education: Bachelor of Engineering degree from university or technical institute.

5 FEDERAL SUPPLY SCHEDULE: 47QTCA19D00F6

SYSTEMS ENGINEER

Minimum Experience: 5 years of industry related experience. Familiarity with programming languages, AGILE methodologies, LINUX and MS‐Windows operating systems, Graphical User Interface design, and networking and IP protocols.

Functional Responsibility: Under the direction of the VP, Engineering, the Systems Engineer is responsible for day to day operations and management of a large, diverse team of Software Developers, Engineers and contract workers. Produces work breakdown schedules, testing documentation and other material required to guide the development process. Assigns tasks to meet the development goals and customer schedules.

Reports development team progress and makes staffing recommendations. Keeps abreast of development activities and advanced techniques to ensure position of technical leadership.

Minimum Education: Bachelor’s degree in Computer Science

TECHNICIAN

Minimum Experience: 5 years of related industry experience. Familiarity with LINUX and MS‐Windows operating systems, Graphical User Interface design and Networking and IP protocols.

Functional Responsibility: Under the direction of VP Operations, the Systems Technician is responsible for maintaining the company’s network and phone systems. Maintains computing hardware and software requirements including domain names. Maintains inventory of IT assets and passwords. Researches and purchases IT hardware and software for projects. Acts as Customer Support liaison. Assists with radio/wireless system design, system testing and system implementation

Minimum Education: Bachelor’s degree in Computer Science

The Service Contract Labor Standards (SCLS) is applicable to this contract as it applies to the entire Professional Services Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and / or when the contractor adds SCLS labor categories / employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

6 FEDERAL SUPPLY SCHEDULE: 47QTCA19D00F6

Courses

InterTalk provides detailed training programs for all aspects of the InterTalk console system, including its architecture, its operations, and its administration and maintenance. InterTalk’s trainers are taken from the pool of engineers and technologists that designed and developed the InterTalk system, and are highly experienced in the design, deployment, commissioning and maintenance of InterTalk systems. No one is better qualified to train operators, administrators or supervisors in the InterTalk system. Training is conducted on-site at customer’s location of choice. On-site training will be provided during start-up of the new InterTalk System, and InterTalk will work closely with customer to select appropriate training days and times with operators, supervisors, and administrators.

The following are high-level course outlines detailing InterTalk’s standard course offerings for the dispatch console system:

INTERTALK CONSOLE OPERATOR TRAINING

$5,410.58 (GSA Price Inclusive of IFF)

An introduction to the use of InterTalk’s Dispatch Console System for Dispatch Operators.

Duration 1 x 4-hour session

Pre-requisites The console operators should be familiar with the concepts of Dispatch Centre Operations.

Learning Outcomes

At the end of the course, the Console Operator will be able to use and configure the InterTalk dispatch console according to their permitted level of control. In addition, they will be able to perform dispatch functions and manage communications resources through the console interface.

Maximum students per class

INTERTALK CONSOLE SYSTEM ADMINISTRATOR TRAINING

$17,584.38 (GSA Price Inclusive of IFF)

An introduction to the administration, management and troubleshooting of the InterTalk Dispatch Console System for System Administrators.

Duration 1 x 8-hour session

Pre-requisites

Administrators must have a sound understanding of the administration of networked client-server architectures, basic understanding of the administration of Linux servers and Windows-based desktops.

Learning Outcomes At the end of the course, administrators will be able to configure and troubleshoot InterTalk Dispatch Consoles and Console Workstations.

Maximum students

INTERTALK TECHNICAL TRAINING

$8,566.75 (GSA Price Inclusive of IFF)

Advanced topics in the deployment

Duration 1 x 8-hour session

Pre-requisites InterTalk Console System Administrator Training

7 FEDERAL SUPPLY SCHEDULE: 47QTCA19D00F6

and administration of InterTalk Dispatch Console Systems.

Learning Outcomes

At the end of the course, administrators having completed the advanced Technical Training will be able to plan and coordinate InterTalk console deployments and provide advanced administration and troubleshooting of the equipment. In addition, they will be well-equipped to supervise and mentor junior administrators in the operation of the system.

Maximum students

PRODUCT PRICING

SIN PART NO PRODUCT NAME PRODUCT DESCRIPTION

GSA PRICE

(Including

IFF)

511210 905-1001 InterTalk Logistics Supervisor (ILS) Application license - System

Core System: This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$13,526.45

33411 550-1000 Industrial Computer for core applications ILS / P25 / DFSI /

TETRA

Core System: This item is sold as part of the InterTalk "Vantage / Vantage-C Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$16,231.74

33411 560-1002 KVM Server Access Terminal

Core System: This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$1,938.79

511210 901-1011 ICE InterTalk Console Engine Application license - per seat

Dispatch Operator Position Components:

This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$4,508.82

8 FEDERAL SUPPLY SCHEDULE: 47QTCA19D00F6

33411 510-1021 Console Computer Workstation - Standard Desktop PC

Dispatch Operator Position Components:

This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$1,352.64

33411 401-2001 InterTalk Audio Exchange (AUDX)

Dispatch Operator Position Components:

This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$2,502.39

33411 410-1001 Console workstation dual Speaker Set /w Volume Ctrl

Dispatch Operator Position Components:

This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$563.60

33411 405-2012 Headset jackbox, Heavy Duty

Dispatch Operator Position Components:

This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$495.97

33411 430-1001 Footswitch, single pedal

Dispatch Operator Position Components:

This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$202.90

33411 430-1011 Footswitch, dual pedal

Dispatch Operator Position Components:

This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers

$413.91

9 FEDERAL SUPPLY SCHEDULE: 47QTCA19D00F6

33411 420-1002 Desktop Microphone w/ PTT

Dispatch Operator Position Components:

This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$495.97

33411 405-1001 4W Headset w/ PTT pistol grip

Operator Headsets: This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$586.15

33411 405-1002 6W Headset w/ PTT pistol grip

Operator Headsets: This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$586.15

33411 405-1010 Wireless Headset

Operator Headsets: This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$405.79

33411 405-

1010-01 Wireless Headset Interface Adapter (Box & Cable)

Operator Headsets: This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$202.90

33411 101-1401 InterTalk Q-Series VMC Shelf, 12 Slot

Legacy Analog Radio Interface Equipment:

This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$3,111.08

33411 110-3001 Double Power Supply, VMC Shelf

Legacy Analog Radio Interface Equipment:

This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers

$2,249.90

10 FEDERAL SUPPLY SCHEDULE: 47QTCA19D00F6

33411 201-1031 QLI 4-port Radio Line Interface control card

Legacy Analog Radio Interface Equipment:

This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$2,700.78

511210 905-1003 P25 Console Gateway ("PCG") application license

Digital Radio Interfaces: This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$13,526.45

511210 905-1004 DFSI Console Gateway ("DCG") application license

Digital Radio Interfaces: This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$13,526.45

132-33 830-4001 P25 CSSI talkpath interface (each)

Digital Radio Interfaces: This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$1,330.10

511210 830-4011 P25 DFSI talkpath interface (each)

Digital Radio Interfaces: This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$1,330.10

33411 830-

4001-01

P25 AES Encryption dongle, per server (up to 24 encrypted talkpaths)

Digital Radio Interfaces: This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$7,664.99

511210 905-2001 Transcript Application license -

PRIMARY

Archival Logging Recorder System: This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$13,526.45

11 FEDERAL SUPPLY SCHEDULE: 47QTCA19D00F6

511210 905-3001 Analog Telephone Connection, per trunk

Archival Logging Recorder System: This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$225.44

511210 905-3075 SIP Telephone Connection

Archival Logging Recorder System: This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$225.44

511210 905-4001 Digital Radio Talkgroup Connection

Archival Logging Recorder System: This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$225.44

511210 905-3025 Analog RF Connection Interface, per channel/port

Archival Logging Recorder System: This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$225.44

511210 905-5001 Dispatch Console Connection

Archival Logging Recorder System: This item is sold as part of the InterTalk "Vantage / Vantage-C / Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$225.44

33411 660-1001 Citadel IP Radio Gateway

Radio Interface Equipment: : IP-based Site controller interface for 4 analog RF ports.

Provides remote IP access from the site to the communication center.

$4,283.38

33411

SERV-

INST

SERV-INST

Installation and Configuaration : Installation and configuration support

$180.35

12 FEDERAL SUPPLY SCHEDULE: 47QTCA19D00F6

33411 550-1500 Industrial Computer, "ILS Connect" core application

Dispatch Operator Position Components:

This item is sold as part of the InterTalk "Vantage-C" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$4,955.19

511210 901-2201 InterTalk Logistics Supervisor (ILS) "Connect" Application license ‐ System

Core System: This item is sold as part of the InterTalk "Vantage-C" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$6,307.83

511210 901-1012 ICE InterTalk Console Engine Application license ‐ vMedia ‐ per seat

Dispatch Operator Position Components:

This item is sold as part of the InterTalk "Vantage, Vantage-C, Vantage-A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$5,861.46

33411 595-1001 "Encompass" Mobile Dispatch Console System

Core System: This item is sold as part of the InterTalk "Encompass" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$17,832.37

33411 640-1002 Patch Panel

Legacy Analog Radio Interface Equipment: This item is sold as part of the InterTalk "Vantage" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$1,127.20

33411 505-1001 Console Computer Workstation ‐ Vantage‐A Desktop PC

Dispatch Operator Position Components: This item is sold as part of the InterTalk "Vantage‐A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$2,700.78

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511210 102-1003 AUX I/O Control Board, 12io

Legacy Analog Radio Interface Equipment: This item is sold as part of the InterTalk "Vantage, Vantage‐C, Vantage‐A, Encompass" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$897.25

511210 901-2301 "Vantage‐A" Application license ‐ System

Core System: This item is sold as part of the InterTalk "Vantage‐A" Radio Dispatch Console system and may only be purchased separately as a spare or to facilitate system expansion by customers with a current InterTalk system.

$11,718.41

33411 670-1001 "Sentinel" IP Radio Gateway

Legacy Analog Radio Interface Equipment: IP‐ based Site controller interface for 2 analog RF ports. Provides remote IP access from the site to the communication center.

$1,979.37