MAS - Onesourcepcs, LLC - 47QTCA19D00EY

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICE LIST

Online access to contract ordering information, terms and conditions, up to date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

SCHEDULE TITLE: Multiple Award Schedule (MAS)

FSC Group: IT Professional Services

FSC Class (es)/Product Codes(s): D301, D302, D306, D307, D310, D311, D316, D317 & D399

CONTRACT NUMBER: 47QTCA19D00EY

Price List current as of Modification A847 effective 01/06/2023.

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

CONTRACT PERIOD: 07/08/2019 – 07/07/2024

COMPANY: OneSourcePCS, LLC 3111 Peggy Bond Drive

Pensacola, FL 32504

Telephone: (850) 341-0992

Fax: (888) 611-3379

WEBSITE: http://www.onesourcepcs.com/

CONTRACTOR ADMINISTRATOR: Joselito J Llanera, President

Email: jllanera@onesourcepcs.com

(850) 341-0992

BUSINESS SIZE: Small, 8(a), and Small Disadvantaged http://www.onesourcepcs.com/ mailto:jllanera@onesourcepcs.com

CUSTOMER INFORMATION:

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

AWARDED PRICES

54151S Information Technology and Professional Services Pages 2 - 4

1b. LOWEST PRICED NUMBER AND PRICE FOR EACH SIN:

(Government net price based on a unit price)

GSA OFFER PRICE

SIN# Labor Category UOI (inclusive of the .75% IFF)

54151S PC Support Technician I Hourly $50.92

1c. SIN 54151S INFORMATION TECHNOLOGY PROFESSIONAL SERVICES

SIN(s)

PROPOSED

SERVICE PROPOSED

(e.g. Job Title/Task)

MINIMUM

EDUCATION /

CERTIFICATION

LEVEL

MINIMUM

YEARS OF

EXPERIENCE

PRICE

OFFERED TO

GSA (including

IFF)

QUANTITY /

VOLUME

DISCOUNT

54151S PC Support Manager (Sr. Technician) Bachelors 7 Years $78.87 2%, $500,000

54151S PC Support Technician I Associates 1 Year $50.92 2%, $500,000

54151S PC Support Technician II Associates 2 Years $53.18 2%, $500,000

54151S PC Support Technician III Bachelors 3 Years $54.51 2%, $500,000

54151S PC Support Technician IV Bachelors 4 Years $55.86 2%, $500,000

54151S PC Support Technician V Bachelors 5 Years $63.32 2%, $500,000

54151S LAN Support Tech Sr. Bachelors 5 Years $72.53 2%, $500,000

54151S LAN Support Tech Jr. Associates 3 Years $68.12 2%, $500,000

2. MAXIMUM ORDER*: $500,000

NOTE TO ORDERING ACTIVITIES: *If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contactor for a better price. The contractor may (1) offer a new price for this requirement (2) offer the lowest price available under this contract or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

3. MINIMUM ORDER: $100

4. GEOGRAPHIC COVERAGE: 50 State, DC, and US Territories

5. POINT(S) OF PRODUCTION: Pensacola, FL

6. DISCOUNT FROM LIST PRICES: SIN 54151S Basic discount of 3% from the awarded market rate sheet. Discount reflected in GSA proposed price with IFF.

7. QUANTITY DISCOUNT(S): 2%, $500,000

8. PROMPT PAYMENT TERMS: Net 30 Days

9. FOREIGN ITEMS: Not Applicable

10a. TIME OF DELIVERY: 54151S As agreed between ordering agency and contractor

10b. EXPEDITED DELIVERY: Not Applicable

10c. OVERNIGHT AND 2-DAY DELIVERY: Not Applicable

10d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

11. F.O.B. POINT(s): Destination

12a. ORDERING ADDRESS: Same as contractor

12b. ORDERING PROCEDURES: Ordering activities shall use the ordering procedures described in Federal Acquisition Regulation 8.405-3 when placing an order or establishing a BPA for supplies or services. The ordering procedures, information on Blanket Purchase Agreements (BPA’s) and a sample

BPA can be found at the GSA/FSS Schedule Homepage (fss.gsa.gov/schedules).

13. PAYMENT ADDRESS: Same as contractor

14. WARRANTY PROVISION: N/A, Services Only

15. EXPORT PACKING CHARGES: Not Applicable

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF

APPLICABLE): Not Applicable

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): Not Applicable

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE

LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): Not Applicable

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE):

Not Applicable

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): Not Applicable

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): Not Applicable

21. PREVENTIVE MAINTENANCE (IF APPLICABLE): Not Applicable

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): Not Applicable

22b. Section 508 Compliance for Electronic and Information Technology (EIT):

23. SAM UNIQUE ENTITY (UEI) NUMBER:: JUA2VKLKMHF9

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD

MANAGEMENT (SAM) DATABASE: Contractor has an Active Registration in the SAM database.

Labor Category Descriptions

PC Support Manager A PC Support Manager oversees all aspects of the Help Desk/PC Support Services. Provides issue resolution within the department, recommends solutions to resolve complex issues. Assigns service requests to appropriate subgroup within the Service Desk Department. Provides contract administration to ensure that contractual obligations are being completed to established standards, methods, and techniques as required. Above average ability to interpret, analyze, troubleshoot and resolve technical problems. Must have a strong working knowledge of and experience with computer hardware, software and peripheral devices in a diverse environment.

Must provide a high level of interfacing with co-workers and communicate effectively with the clients, IT personnel and management.

Minimum Education/Degree: Bachelor’s Degree in information technology or related field.

Minimum Years of Experience: 7 Years

PC Support Technician I A PC support technician is responsible for providing Tier 0 and 1 Help Desk Support. The PC support technical I provide basis network support and conduct inventory check on all hardware and equipment. This technician is responsible for removing viruses and installing malware as needed.

The level 1 technician performs all administrative requirements of Help Desk functions.

Minimum Education/Degree: Associates Degree in Information Technology or related field.

Minimum Years of Experience: 1 Year

PC Support Technician II The PC support technician II is responsible for Tier 1 issues that have been escalated and Tier

2 Help Desk tickets. This technician is responsible for installing and maintaining application platforms, performing daily back-ups and data redundancy, handles change requests, software updated and hardware issues, and the upgrading components of aging systems.

Minimum Years of Experience: 2 Years

PC Support Technician III The PC support technician III is responsible for Tier 2 Help Desk tickets. The level 3 technician records incident and resolutions, regularly maintains/modify end user accounts using Active Directory and Enterprise Directory Management System. The technician is knowledgeable of

Virtual Desktop Infrastructure, Blackberry and IOS mobile devises, troubleshooting and remote support.

Minimum Education/Degree: Bachelor’s Degree in Information Technology or related field.

Minimum Years of Experience: 3 Years

PC Support Technician IV The PC support technician IV provides Tier 3 Help Desk Support services remote and on-site to the end users workplace. The level 4 technician is responsible for replacement of peripheral equipment that reach its life expectancy, provide familiarization of software products including productivity suites, operating systems, and programs of record. Further the technician is responsible for creating/maintaining master images for end user devices as needed per guidelines providing by IAM, ACAS Scans, IAVA reports and Stig update releases. This position provides problem resolution and recommends solutions for more complexed issues.

Minimum Years of Experience: 4 Years

PC Support Technician V The PC Support Technician V supports Tier 3 Help Desk Support service tickets in support of the level IV technician. The level 5 technician troubleshoots and installs hardware/software, check for server and router connectivity, checks network drops, evaluates network requirements provides system administration and resolves incorrect settings. This position can also act as the assistant PC Support Manager.

Minimum Years of Experience: 5 Years

LAN Support Tech Jr.

Experience in Information Systems, including training in software applications, PC repair, providing support to users required. Experience in diagnosing and resolving LAN problems.

Experience in diagnosing and resolving LAN problems. Experience with data communications, operations and personal computers preferred. Handle local area network administrative responsibilities in a Windows 7/10 workstation environment, and a Windows 2003-2012 server environment. Provide timely and quality PC hardware and software support with a high degree of customer satisfaction. Review assigned tickets and provide input on troubleshooting and resolution.

Minimum Experience: 3 Years

LAN Support Tech Sr.

Experience in Information Systems, including teaching in software applications, PC repair, providing support to users required. Perform a wide range of network administration duties including installations, maintenance, troubleshooting, upgrades, and general support for network equipment. Evaluate, test, and deploy all software and hardware upgrades to the networking infrastructure. Proactively monitoring of network services, applications, and devices using a combination of tools to ensure high availability and SLA’s. Assist in developing, implementing, testing, and maintaining plans / procedures. Collect and review network utilization data for capacity and planning purposes. Interface with vendors for procurement & maintenance of all IT infrastructures.

Manage & troubleshoot networks & Internet connectivity. Working knowledge of network security, understanding of vulnerabilities and countermeasures.

Minimum Years of Experience: 5 Years

The Service Contract Labor Standards, formerly the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple Award Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and/or when the contractor adds SCLS labor categories/employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.