MAS - Tri-Force Consulting Services Inc. - 47QTCA19D00ET

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov

SCHEDULE TITLE: Multiple Award Schedule

SIN 54151S - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

FSC Classes/Product Codes:

· Code D301 - IT Facility Operation and Maintenance

· Code D302 - IT Systems Development Services

· Code D306 - IT System Analysis Services

· Code D307 - Automated Information Systems Design and Integration Services

· Code D308 - Programming Services

· Code D310 - IT Backup and Security Services

· Code D311 - IT Data Conversion Services

· Code D313 - Computer Aided Design/Computer Aided Manufacturing (CAD/CAM) Services

· Code D316 - IT Network Management Services

· Code D317 - Creation/Retrieval of IT Related Automated News Services, Data Services, or Other Information Services (All other information services belong under Schedule 76)

· Code D399 - Other Information Technology Services, Not Elsewhere Classified

· Code 7030 -Information Technology Software

· Code J070 - Equipment/Software/Supplies/Support Equipment

CONTRACT NUMBER: 47QTCA19D00ET

CONTRACT PERIOD: 07/15/2024 - 07/14/2029

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at: http://fss.gsa.gov/.

CONTRACTOR: Tri-Force Consulting Services, Inc.

650 North Cannon Ave.

Lansdale, PA 19446 Phone number: (215)-740-6806

Website:http://www.triforce-inc.com

CONTRACTOR’S ADMINISTRATION SOURCE: Manish Gorawala, President 650 North Cannon Ave.

Lansdale, PA 19446 Phone number: (215)-740-6806 Fax number: (267)-200-0026 E-Mail: mgorawala@triforce-inc.com BUSINESS SIZE: Small, MBE, SDB

CUSTOMER INFORMATION:

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)/NAICS

[Enter NAICS & Description]

ADD IF Offered**Cooperative Purchasing (STLOC) and Disaster Recovery Purchasing (RC) are available

Either enter information here or direct to the page # where the information is located

1c. HOURLY RATES (Services only):

Year 2 (2025-2026)

Year 3 (2026-2027)

Year 4 (2027-2028)

Year 5 (2028-2029)

Either enter information here or direct to the page # where the information is located

2. MAXIMUM ORDER*: $500,000.00 [Insert Maximum order per NAICS/SIN offered]

EX: $XXXXXX per NAICS/SIN and $XXXXX per order

NOTE TO ORDERING ACTIVITIES: *If the best value selection places your order over the Maximum Order identified in this catalog/pricelist, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the aforementioned contactor for a better price. The contractor may (1) offer a new price for this requirement (2) offer the lowest price available under this contract or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

3. MINIMUM ORDER: $100.00 [Insert Minimum order per solicitation or as negotiated]

4. GEOGRAPHIC COVERAGE: 48 contiguous states, Alaska, Hawaii, Washington D.C., Puerto Rico, U.S. Territories, and to a port or consolidation point within the aforementioned locations for orders that are received from overseas activities.

[insert as awarded, i.e. 48 contiguous states and the District of Columbia. OR Domestic, 50 states, Washington, DC, Puerto Rico, US Territories and to a CONUS port or consolidation point for orders received from overseas activities or give details as negotiated]

5. POINT(S) OF PRODUCTION: Tri-Force Consulting Services, Inc.

650 North Cannon Ave.

Lansdale, PA 19446 [insert City, County, and/or State of Foreign Country for products only for services N/A]

6. DISCOUNT FROM LIST PRICES: GSA Net Prices are shown on the attached GSA Pricelist. The negotiated discount has been applied and the IFF has been added.

7. QUANTITY DISCOUNT(S): +1% on single task orders of $100K or more [insert negotiated discounts or None]

8. PROMPT PAYMENT TERMS: Net 30 Days (1% 20 Days/Net 30) [insert negotiated terms or None, Net 30]

9. FOREIGN ITEMS: N/A [as applicable, None or N/A]

10a. TIME OF DELIVERY: Determined on task order level [insert negotiated terms]

10b. EXPEDITED DELIVERY: Contact contractor [Insert negotiated terms, None, or N/A] Items available for expedited delivery are noted in this price list or negotiated at the task order level.

10c. OVERNIGHT AND 2-DAY DELIVERY: Overnight and 2-day delivery are available. Contact the Contractor for rates.

10d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

11. FOB POINT: Destination

12a. ORDERING ADDRESS: 650 North Cannon Ave.

Lansdale, PA 19446 [Same as contractor or insert address if different]

12b. ORDERING PROCEDURES: Ordering activities shall use the ordering procedures described in Federal Acquisition Regulation 8.405-3 when placing an order or establishing a BPA for supplies or services. The ordering procedures, information on Blanket Purchase Agreements (BPA’s) and a sample BPA can be found at the GSA/FSS Schedule Homepage (fss.gsa.gov/schedules).

13. PAYMENT ADDRESS: Same as contractor [Same as contractor or insert address if different]

14. WARRANTY PROVISION: N/A for services. : [Insert Standard Commercial Warranty or approved Warranty Terms or N/A for services].

15. EXPORT PACKING CHARGES: Not applicable [Not applicable or as negotiated per standard commercial policies]

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF APPLICABLE):

N/A [N/A or as applicable]

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A [N/A or as applicable]

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): N/A [N/A or as applicable]

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A [N/A or as applicable]

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A [N/A or as applicable]

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A [N/A or as applicable]

21. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A [N/A or as applicable]

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A [N/A or as applicable]

22b. Section 508 Compliance for Electronic and Information Technology (EIT): Section 508 compliance information on the supplies and services in this contract are available at the following website address (URL): N/A [http://www.XXXXi.com/

The EIT standard can be found at: www.Section508.gov/.

23. UEI NUMBER: XYX2JP7AC7C3 and CAGE CODE: 39SG4

24. NOTIFICATION REGARDING REGISTRATION IN SYSTEM FOR AWARD MANAGEMENT (SAM) DATABASE: Contractor has an Active Registration in the SAM database.

Category Specific Guidance and Addendums for your Price List

**Please Note: Information in Red is required for all products/services that have the applicable information. It is not just for office management.

· Office Management

· P roducts: Provide Manufacturer Part Number (MPN) data for all products -- per SCP-FSS-001 (j)(1)(xiii)

· Toners shall be identified as: New OEM, Non-OEM New Build, Remanufactured, or Refilled

· E ULAs/CSAs: If Commercial Supplier Agreement (CSA) terms (e.g. standard terms of sales or lease, Terms of Service (TOS), End User License Agreements (EULA), or other similar legal instruments or agreements) have been awarded and incorporated into this contract, then a copy of the awarded EULA/CSA must be listed on the Contract Price List. Contractors must clearly define what products, services, and prices are included with its EULA/CSA.

· A 10.

Printing and Photographic Equipment Subcategory

· List leasing/rental terms and conditions

· A 11.

Records Management Subcategory

· SIN 518210ERM - Electronics Records Management Solutions

· Contractors proposing services under SIN 518210ERM must list a copy of their previously completed Vendor Certification for Electronic Records Management Solutions that identifies which of the 11 elements they provide, and certifies that they are capable of meeting all standards associated with the identified elements.

For reference, the Universal Electronic Records Management ( ERM) Requirements outlines 11 specific elements of ERM Services and the corresponding requirements established and administered by the National Archives & Records Administration (NARA)

· Facilities

No additional large category requirements.

· Furniture and Furnishings This certification applies to the following subcategories:

· C03 Healthcare Furniture

· C04 Household Dormitory and Quarters

· C05 Miscellaneous Furniture, and

· C06 Office Furniture.

Test and Technical Requirements Certification for Furniture [DOCX - 15 KB] -This document certifies that proposed products have been tested and passed the applicable test requirements as identified in the solicitation. Offerors must provide this certification at the time of offer proposal, each contract extension (option renewal period), and each contract modification request to add new products.

· C01 Flooring Subcategory

Test and Technical Requirements Certification for Carpet and Floor Coverings [DOCX - 22 KB] - This document certifies that proposed products have been tested and passed the applicable test requirements as identified in the solicitation. Offerors must provide this certification at the time of offer proposal, each contract extension (option renewal period), and each contract modification request to add new products.

· Human Capital

· SIN 561320SBSA: Temporary Staffing, regardless of pricing method selected, Wage Determination(s), including determination number, revision date, state and counties for the preponderance of work location must be submitted.

· SIN 561EEO EEO Services: Contractors shall specify Labor Category(ies) proposed and hourly rates. Reference Material MUST include all material(s) (i.e. posters) to be provided in varying quantities for ordering agencies. Licensing fees may not be included. They are to be negotiated with the ordering agency separately. GSA will not negotiate or award licensing fees of any type.

· 611430TD Talent Development: Contractors shall indicate the minimum and maximum number of participants per course and whether the rate is priced per student or per course. Rates for each course MUST include all material (i.e. notebooks, index tabs, etc) to be provided to trainees.

· Industrial Products and Services

· Category F: Information Technology

· F 01. Electronic Commerce Subcategory

· SIN 54151ECOM Electronic Commerce and Subscription Services

· Normal commercial installation, operation, maintenance, and engineering interface training on the system shall be provided. If there is a separate charge, it must be stated in an attachment to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016).

· If an electronic commerce service plan is offered the following must be included as an attachment the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016):

· Describe the electronic service plan and eligibility requirements;

· Describe charges, if any, for additional usage guidelines; and

· Describe corporate volume discounts and eligibility requirements, if any.

· F 02. IT Hardware Subcategory

· Offerors shall include as an attachment in the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016):

· if the equipment is self-installable; and/or

· If the equipment is not self-installable, include any fees for installation, training, or maintenance

· SIN 33411REF Purchase of Used or Refurbished Equipment

· The words “used” or “refurbished” shall be the first word in the product title/name for the SIP file for GSA Advantage. The word “used” or ”refurbished” shall be the first word in the product title/name for the Price Proposal Template and GSA Pricelist pricing charts (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016).

· SIN 532420L Leasing of New Electronic Equipment

· The terms and conditions for each option type(s) offered shall be attached to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016)).

· SIN 532420R Daily/Short Term Rental of IT Equipment

· Rental payments shall be included as an attachment to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016)).

· Include as an attachment to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016)) the following statement: If the sum of the payments exceeds [offeror proposed %] of the stated initial value of the rented property, then ownership of the rented property transfers to the renting ordering activity.

· SIN 811212 Computer and Office Machine Repair and Maintenance

· The terms and conditions for each repair and/or maintenance terms offered shall be attached to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016)).

· F 03. IT Services Subcategory

· For each labor category/professional service awarded, the minimum/general experience and functional responsibility shall be included as an attachment to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016).

· F 04. IT Software Subcategory

· Descriptions and Equipment Compatibility: Offerors shall include as an attachment to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016) a complete description of each software product including the operating systems on which the software can be used. Also included shall be a brief, introductory explanation of the modules and documentation which are offered.

· Right-to-Copy Pricing: Offerors shall include the discounted pricing for right-to-copy licenses, if commercially available, as an attachment to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016).

· SIN 511210 Software Licenses

· The words “term” or “perpetual” shall be the first word in the product title/name for the SIP file for GSA Advantage. The word “term” or “perpetual” shall be the first word in the product title/name for the Price Proposal Template and GSA Pricelist pricing charts (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016).

· Term License Cessation: Fill-in data and specific terms shall be attached to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016)).

· Reallocation of Perpetual Software (Option 2 Perpetual License): Fill-in data and specific terms shall be attached to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016).

· F 05. IT Solutions Subcategory

· For each labor category/professional service awarded under a solutions SIN that allows professional services, the minimum/general experience, functional responsibility, functional responsibility shall be included as an attachment to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016).

· SIN 518210C Cloud and Cloud-Related IT Professional Services

· If there are separate training charges, it should be included as an attachment to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016).

· SIN 541519CDM Continuous Diagnostics and Mitigation (CDM) Tools

· Installation and Technical Services for equipment: Offerors shall include as an attachment to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016):

· Iif the equipment is self-installable; and/or

· If the equipment is not self-installable, include any fees for installation, training, or maintenance.

· Offerors should provide commercial practices for installation, deinstallation and/or reinstallation for review and possible inclusion in the contract.

· Term License Cessation: Fill-in data and specific terms shall be attached to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016)).

· Right-to-Copy Pricing: Offerors shall include the discounted pricing for right-to-copy licenses, if commercially available, as an attachment to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016)

· F 06. IT Training Subcategory

· SIN 611420 Information Technology Training

· Any training provided with equipment and/or software provided under this contract, free of charge should be included as an attachment to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016).

· SIN 541519PIV Homeland Security Presidential Directive 12 Product and Service Components

· Fill-in data and specific terms shall be attached to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016).

· F 07. Telecommunications Subcategory

· SIN 517312 Wireless Mobility Solutions

· Wireless Service Plans: include the following as an attachment to the GSA Price List (I-FSS-600 CONTRACT PRICE LISTS (OCT 2016).

· Describe the wireless service plan and eligibility requirements, including, but not limited to, service area, monthly service charge, minutes included, etc.

· Describe charges, if any, for additional minutes, domestic wireless long distance, roaming, nights and weekends, etc.

· Describe corporate volume discounts and eligibility requirements, if any.

· Miscellaneous

· Professional Services No additional large category requirements.

· Scientific Management and Solutions No additional large category requirements.

· Security and Protections No additional large category requirements.

· Transportation and Logistics Services No additional large category requirements.

· Travel

Labor Category Descriptions

Experience Min Education Level Any Applicable Training

· Responsible for providing insight and guidance on overall system design and providing technical leadership to development staff.

· Collaborate with company customers, staff, IS colleagues and other stakeholders to identify customer requirements, assess impact to other data and systems, consider available technologies, compare costs and benefits.

· Assess customer requirements; analyze the architecture of business events and data that support architecture; evaluate possible solutions; and present recommendations to IS management.

· Minimum of 5 years of hands-on application systems development experience and 2 years’ experience in application development using .NET, PL/SQL/JAVA or other object-oriented application development experience.

· Detailed knowledge of information technologies and methodologies in mainframe, midrange, and PC computing environments.

· Strong team-oriented interpersonal skills and the ability to establish and maintain a high level of customer trust and confidence are essential for this position.

· Knowledge of project management disciplines.

· Solid customer focus and ability to manage client expectations.

Proficiency in MS Office Suite tools.

· Ability to plan and oversee day-to-day activities independently.

· Solid troubleshooting skills including ability to identify and assess risk to determine action.

Solid analytical and problem-solving skills.

· Solid oral and written communication skills.

· Maintains database dictionaries and integration of systems through database design.

· Competent to work on most phases of database administration but may require some instruction and guidance in other phases.

· Provides configuration management planning.

· Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits.

· Regulates the change process so that only approved and validated changes are incorporated into product documents and related software.

· Monitors database integrity. Monitors site for acceptable performance and user accessibility. Establishes backups and monitors site security.

· Typically requires experience in systems technologies.

· Designs and builds relational databases. Develops strategies for data acquisitions, archive recovery, and implementation of a database.

· Works in a data warehouse environment, which includes data design, database architecture, metadata and repository creation.

· Translates business needs into long-term architecture solutions.

· Defines, designs, and builds dimensional databases.

· Develops data warehousing blueprints, evaluating hardware and software platforms, and integrating systems.

· Evaluates reusability of current data for additional analyses.

· Reviews object and data models and the metadata repository to structure the data for better management and quicker access.

· Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.

· Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents those programs.

· Competent to work at the highest technical level of all phases of applications systems analysis and programming activities.

· May be responsible for completion of a phase of a project.

· Regularly provides guidance and training to less-experienced analyst/programmers.

o Interview business units to determine AD integrated applications o Determine if application changes are required for migration o Document necessary changes and assess risk to business operations •Provide architecture for new domain o Determine specifications for new domain controller o Provide recommended OU structure o Provide site details o Determine replication configuration o Define roles and responsibilities for ongoing management and maintenance

• Provide detailed migration plan including:

o Configuration of the new domain o Infrastructure upgrades or changes o Migration tools o Testing plan o Pilot group

• Execute Migration Plan o Perform Migration and post-migration clean up Skills/experience REQUIRED of the assigned staff:

• 5+ years’ experience with Active Directory design, implementations, and migrations

• Ability to use PowerShell to manage AD objects and create automation scripts

• Windows Server 2012 – 2016

• Office 365

• Active Directory Federation Services

• Microsoft Azure experience

• Experience with migration tools like Quest Migration Manager for Active Directory

• Excellent communication and documentation skills using MS suite of products (Word, Excel, PowerPoint Visio, Project, etc.)

• MCSE preferred

• Evaluate existing Active Directory Implementations including:

o Determine overall AD health o AD sites o AD features in use o Group Policy settings\configurations o AD Forest Model o FISMO configuration o Domain Controller configuration o OU structure o AD trusts o Network topology o DNS

· The Project Manager/Program Manager recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.

· This role will also be responsible for facilitating the subject matter and working group member approval of the current and future state process maps, process improvements lists, interface inventories and report inventories, presenting and receiving project deliverable approval by the Steering Committee and Project sponsors.

· Provide financial, grants, procurement and supply chain relevant leading practices functional and technical recommendations and improvement opportunities based upon experience working within the public sector, higher education and healthcare industries.

· Work with procurement to develop request for information (RFI) template, supervise the creation of the RFI content, work with the leading ERP & BI/DW vendors to complete the RFI responses, summarize and present the software evaluation activities to the Steering Committee and Project Sponsors for their review and approval.

· Extensive financial, grants, procurement, and supply chain business process and systems implementation/upgrade expertise.

· In-depth knowledge and hands on experience with leading vendor enterprise resource planning packaged software and business intelligence/data warehouse solutions that focus on providing public sector, higher education, and healthcare functionality and technologies such as PeopleSoft, Oracle, SAP, Infor, Workday, OBIEE, Tableau, etc.

· Analyze agency and departmental help desk ticket resolution excel spreadsheets and document each help desk ticket resolution within the Client-wide help desk ticketing system

· Interact with agency and central departmental business users to clarify the resolution of help desk tickets raised by Client employees.

· Generate daily departmental help desk ticket resolution excel spreadsheets from SysAid help desk ticketing system to send to agency and departmental business users to use to research and resolve end user issues.

· Analyze help desk ticketing system tickets to determine if there are common issues or that should be routed to the functional, technical and/or education team leads to address.

· Engage functional, technical and education leads to obtain resolution information that can be sent to the end users to help timely resolve issues.

· Timely attend all relevant meetings regarding project deliverables.

· Manage key stakeholder relationships effectively with customer service and team player mindset.

· Report the status of activities, issues, and time to the Client help desk supervisor and track and report on individual project metrics via daily and weekly team meetings.

Basic Qualifications:

· 3+ years of help desk related experience

· Strong hands on experience, proficiency and knowledge of the Microsoft Office 365 functionality including Excel, Word, PowerPoint, Mail, & Calendar

· Excellent verbal, interpersonal and written communication and documentation skills

· Strong customer and team orientation with a focus on collaboration, an ability to work independently, and a high level of professionalism and quality

· High attention to detail with the ability to manage multiple priorities

· General business knowledge with experience working with human resources, benefits, time entry, and payroll business processes and systems with Oracle eBusiness human capital management systems desired

· Hands on experience working with leading help desk ticketing systems such as SysAid, ServiceNow, Remedy, etc. with Sys Aid preferred

· Experience working in a large complex, multi-agency and/or multi-site institutions preferably with organizations in the public sector, higher education or healthcare industries.

• Understand, organize and assign work to help desk analysts.

• Coach, train, and supervise help desk analysts as they complete their assigned tasks and deliverables.

• Perform quality assurance activities to facilitate the high-quality recording of help desk ticket resolutions.

• Serve as the key liaison that interacts with agency and central departmental business users to clarify the resolution of help desk tickets

• Generate daily departmental help desk ticket resolution excel spreadsheets from SysAid help desk ticketing system to send to agency and departmental business users to use to research and resolve end user issues.

• Analyze help desk ticketing system tickets to determine if there are common issues or that should be routed to the functional, technical and/or education team leads to address.

• Engage functional, technical and education leads to obtain resolution information that can be sent to the end users to help timely resolve issues.

• Summarize help desk analyst results and present overall status to the Client Help Desk Supervisor leading the effort.

• Manage key stakeholder and help desk analyst relationships effectively with customer service and team player mindset.

• Report the status of activities, issues, and time to the Client help desk supervisor and track and report on individual project metrics via daily and weekly team meetings.

Basic Qualifications:

• 3+ years of help desk leader or supervisory related experience

• 5+ years of small team (3 to 10) supervisory or leader assistance

• Strong experience, proficiency and knowledge of the Microsoft Office 365 functionality including Excel, Word, PowerPoint, Mail, & Calendar

• Design future state conceptual AWS hosting platform design that will support the migration of production and disaster recovery environments and review with OIT leadership to validate it aligns with Client standards.

• Lead the AWS production and disaster recovery configuration to support the Oracle eBusiness, PeopleSoft, and OBIEE solutions.

Skills/experience required of the assigned staff:

• More than 10 years of IT experience as an AWS technical lead/specialist in customer-facing roles.

• More than 10 years design/implementation/consulting experience with distributed applications.

• More than 10 years of experience working with Oracle and PeopleSoft Human Capital Management systems and OBIEE data warehouse and reporting solutions during implementation/upgrade experience as a lead, supervising onsite/remote team members.

• More than 5 years of experience with Enterprise IT in multiple of the following areas: Infrastructure architecture; Database architecture; IP Networking; Zero downtime migrations, IT Security; Data Center Operations, Cloud operating model, Software design or development.

• More than 5 years of experience architecting highly available, resilient, fault tolerant systems that utilize load balancing, horizontal/vertical scaling and high availability

• Expertise in private and public Cloud Computing, technologies and architectural best practices.

• Expertise and technical acumen and the ability to understand the customer landscape, identify opportunities and overcome any technical obstacles, ultimately influencing the adoption of any cloud platform (i.e. AWS, Oracle Cloud, etc.) to meet or exceed business requirements.

• Extensive experience architecting, designing and migrating workloads for AWS cloud solutions

• Extensive experience with internal and/or 3rd Party hosted datacenter to AWS cloud migration projects.

• Review current state infrastructure, hosting and application management information and documentation obtained from Ciber/CenturyLink.

• Gather information from client subject matter experts related to potential available Client alternative solutions (i.e. Amazon Web Services, Oracle Cloud Services, etc.)

• Work with the Client leaders to select the future state hosting platform management services required to support the planned future state hosting platform.

• More than 10 years of IT experience as a technical leader/specialist in customer-facing roles.

• More than 10 years of experience data warehouse and reporting solutions during implementation/upgrade experience as a lead, supervising onsite/remote team members.

• More than 5 years of experience with Enterprise IT in multiple of the following areas: Infrastructure architecture; Database architecture; IP Networking; Zero downtime migrations, IT Security; Data Center Operations, Cloud operating model, Software design or development.

• More than 5 years of experience architecting highly available, resilient, fault tolerant systems that utilize load balancing, horizontal/vertical scaling and high availability

• Expertise in private and public Cloud Computing, technologies and architectural best practices.

• Expertise and technical acumen and the ability to understand the customer landscape, identify opportunities and overcome any technical obstacles, ultimately influencing the adoption of any cloud platform (i.e. AWS, Oracle Cloud, etc.) to meet or exceed business requirements.

• Extensive experience architecting, designing and migrating workloads to leading cloud solutions (i.e. AWS, OCI, etc.).

• Extensive experience in leading datacenter or cloud migration projects.

• Experience in migration discovery, profiling, migration, and operations technologies and tools.

Work activities

• Creating the Change Management templates and standards.

• Co-developing the Change Management plans, timelines, organizational structure, and effort estimates.

• Meeting deliverable schedule.

• Routing work items to Change Management team members for completion.

• Supervising Change Management team members.

• Reviewing and approving team member deliverables are completed within quality, timeline and budgetary requirements.

• More than 10 years of Oracle Human Capital Management implementation/upgrade experience as a Change Management manager.

• Hands on experience with learning management and training material development and delivery tools

• Extensive experience delivering communications, process redesign, institutional/entity outreach, education and training, interim/long term production support solutions in large complex client environments.

• Experience with Oracle human capital management upgrade and/or implementation activities at public sector, higher education, or healthcare industry clients.

• Expertise working on customized Oracle HCM and integrating with PeopleSoft financials, supply chain, student, and OBIEE functionality, and custom and/or 3rd Party Systems and service providers.

• Experience performing upgrade and/or implementation projects in a multi-entity shared services and distributed transaction processing environment with employee populations of greater than 30,000.

• Knowledge of human capital management-related (HCM) transaction processing and OBIEE technologies and applying organizational change techniques.

• Knowledge of full Systems Development Lifecycle (SDLC) from a Change Management perspective.

Work activities

• Researching and resolving production support break-fix and enhancement requests.

• Developing questions to enhance understanding of functional specification and test conditions.

• Writing/updating technical specifications using clear and concise English prose and tools such as flow charts, data flow diagrams

• Estimating development effort.

• Creating new development items and retrofitting existing development using coding standards as defined by development leads and managers.

Skills/experience required of the assigned staff:

• More than 10 years of Oracle Human Capital Management implementation/upgrade experience as a developer.

• Hands on experience with Oracle development and integration technologies.

• Possesses knowledge in building and supporting customizations and 3rd party system integration.

• Experience with Oracle human capital management upgrade and/or implementation activities at public sector, higher education, or healthcare industry clients.

• Experience with performing upgrade and/or implementation projects in environment with employee greater than 30,000.

• Expertise with integrating Oracle financials, student, and data warehouse and business intelligence (OBIEE) functionality, and custom and/or 3rd Party Systems and service providers (i.e. banks, time clocks, service providers, identity mgmt., etc.).

• Knowledge of full Systems Development Lifecycle (SDLC) from a development perspective.

Work activities

• Researching and resolving production support break-fix and enhancement requests.

• Monitoring and managing the development and production databases.

• Working with project team members to define and fulfill all new database administration (i.e. backup, restores, reboots, troubleshooting, etc.) requests.

• Supporting upgrade/patch application execution and testing efforts.

• Working with leadership and the vendor to apply needed database patches provided by Oracle.

• Reviewing/confirming all database administration support-related documentation has been completed, updated, and approved.

Skills/experience required of the assigned staff:

• More than 10 years of Oracle Human Capital Management implementation / upgrade experience is required, as a DBA lead or support resource.

• Hands on and extensive Oracle database administration experience and building and managing Oracle databases and tools on multiple operating systems,

• Experience with Oracle development tools

• Extensive experience working on teams comprised of integrated client, consulting firm, and/or independent Oracle consultants.

• Experience with Oracle human capital management upgrade and/or implementation database administration support tasks and deliverables at public sector, higher education, or healthcare industry clients.

• Knowledge of human capital management-related (HCM) transaction processing and OBIEE database elements, relationships, and query concepts and database administration technologies.

Work activities

• Researching and resolving production support break-fix and enhancement requests.

• Co-developing the team plans, timelines, organizational structure, and effort estimates.

• Leading the assignment of work items to team members/subject matter experts.

• Overseeing the work of the external consulting team members.

• Validating development item, security, and batch functional specifications.

Skills/experience required of the assigned staff:

• More than 10 years of Oracle Human Capital Management and OBIEE implementation/upgrade experience as a report developer within responsibility area.

• Extensive experience developing functional project plans, documenting the business processes and application configuration revisions, writing functional specifications, creating test scripts, executing test scripts, researching and resolving testing issues, documenting user procedures, and preparing for and executing go-live activities.

• Experience with Oracle human capital management upgrade and/or implementation activities at public sector, higher education, or healthcare industry clients.

• Extensive experience working on teams comprised of integrated client, consulting firm, and/or independent Oracle consultants.

• Knowledge of human capital management-related (HCM) transaction processing and OBIEE technologies.

Work activities

• Researching and resolving production support break-fix and enhancement requests.

• Reviewing new role security and employee responsibility-based requests.

• Confirming security access requests align with organization’s segregation of duties guidelines.

• Working with project team members to timely and accurately fulfill appropriate security requests.

• Configuring security and granting team access to applications, data, reports/queries, and technologies.

• Migrating security configuration and validating migrations have been timely and accurately created in each project-related database.

• Planning and scheduling security support-related work.

• Working with System Admin to apply needed security related patches provided by Oracle.

• Reviewing/confirming all security support-related documentation has been completed, updated, and approved.

• Creating/revising security reports/inquiries.

Skills/experience required of the assigned staff:

• More than 10 years of Oracle Human Capital Management implementation / upgrade experience is required, as a security lead or support resource.

• Extensive experience working on teams comprised of integrated client, consulting firm, and/or independent Oracle consultants.

• Experience with Oracle human capital management upgrade and/or implementation security support tasks and deliverables at higher education, public sector, or healthcare industry clients.

• Expertise with integrating with Oracle financials, student, and enterprise performance management (OBIEE) functionality, and custom and/or 3rd Party Systems (i.e. identity mgmt. etc.).

• Knowledge of human capital management-related (HCM) transaction processing and enterprise performance management (OBIEE) database elements, relationships, and query concepts and security components.

• Researching and resolving production support break-fix and enhancement requests.

• Analyzing the application upgrade scripts/patches/fixes to identify potential issues during the application execution process.

• Working with the database administration lead to define, document, and size database and hardware needed to support development & production efforts.

• Working with DBA to apply patches to the copies of the production database throughout each change control database and final migration activity.

• Executing the Oracle upgrade scripts and conversion routines during each upgrade pass, dress rehearsal and final migration activity.

• Researching and resolving upgrade script and data conversion execution errors.

• Planning and scheduling Oracle system administration work.

• Analyzing Oracle application related patches provided by Oracle, confirming project impact.

• More than 10 years of Oracle System Administration experience working on implementation / upgrade projects.

• Hands on and extensive Oracle application and development tools experience.

• Experience working with Oracle operating on Oracle database technologies and tools delivered through the multiple operating systems.

• Extensive experience working on teams comprised of integrated client, consulting firm, and/or independent Oracle consultants.

• Experience with Oracle human capital management upgrade and/or implementation system administration tasks and deliverables at public sector, higher education, or healthcare industry clients.

• Expertise with integrating Oracle human capital management with financials, supply chain, student, and OBIEE functionality, and custom and/or 3rd Party Systems and Service Providers

• Knowledge of human capital management-related (HCM) transaction processes and OBIEE database…