MAS - H2L Solutions, Inc. - 47QTCA19D00E4

GENERAL SERVICES ADMINISTRATION

FEDERAL ACQUISITION SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE FSS PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSAAdvantage!®, a menu-driven database system. The INTERNET address for GSAAdvantage!® is http://www.GSAAdvantage.gov

MUTIPLE AWARD SCHEDULE

FSC Group: Information Technology FSC Class D399

For more information on ordering go to the following website: https://www.gsa.gov/schedules

Contract Number: 47QTCA19D00E4 Contract Period: June 21, 2024 – June 20, 2029

(Current Pricing through Modification PS-0024, dated 1/15/2025)

Small Business

Service-Disabled Veteran-Owned Small Business (SDVOSB)

Prices Shown Herein are Net (discount deducted)

H2L SOLUTIONS, INC.

2227 Drake Ave., Contract Administrator: Jonathan Hard Building 3, Suite A jonathan.hard@h2lsolutions.com Huntsville, AL 35805 Tel: 256-679-9427 Tel: 256-679-9427 www.h2lsolutions.com http://www.gsaadvantage.gov/ https://www.gsa.gov/schedules mailto:jonathan.hard@h2lsolutions.com http://www.h2lsolutions.com/

CUSTOMER INFORMATION

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

SIN Recovery SIN Description 54151S 54151SRC IT Professional Services

54151HACS 54151HACS RC Highly Adaptive Cybersecurity Services

OLM OLMSTLOC

OLMRC

Order Level Material

1b. LOWEST PRICED MODEL NUMBER AND PRICE PER SIN: See Awarded Price List, page 5

1c. HOURLY RATES: See Awarded Price List and labor descriptions beginning on page 5

2. MAXIMUM ORDER:

SINs Maximum Order 54151S $500,000

54151HACS $500,000

OLM $250,000

3. MINIMUM ORDER: $100.00

4. GEOGRAPHIC COVERAGE: 48 states, Washington DC

5. POINT OF PRODUCTION: Same as company address - USA

6. DISCOUNT FROM LIST PRICES: Prices are listed as GSA Net, discount deducted and IFF included.

7. QUANTITY DISCOUNT: None

8. PROMPT PAYMENT TERMS: Net 30. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. FOREIGN ITEMS: None

10a. TIME OF DELIVERY: 30 days or negotiated with ordering activity.

10b. EXPEDITED DELIVERY: Items available for expedited delivery are noted in this price list.

10c. GOVERNIGHT AND 2-DAY DELIVERY: Agencies can contact the Contractor’s representative to affect a faster delivery.

10d. URGENT REQUIREMENTS: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract. Contact the Contractor’s representative to affect a faster delivery.

11. FOB POINT: Destination

12a. ORDERING ADDRESS:

H2L SOLUTIONS

2227 Drake Ave., Building 3, Suite AL Huntsville, AL 35805 Tel: 256-679-9427 www.h2lsolutions.com

12b. ORDERING PROCEDURES: See Federal Acquisition Regulation (FAR) 8.405-3

13. PAYMENT ADDRESS:

H2L SOLUTIONS

2227 Drake Ave., Building 3, Suite AL Huntsville, AL 35805 Tel: 256-679-9427 www.h2lsolutions.com

14. WARRANTY PROVISION: Contractor’s standard commercial warranty.

15. EXPORT PACKING CHARGES: NA

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND: N/A

17. TERMS AND CONDITIONS OF INSTALLATION: N/A

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE LISTS

AND ANY DISCOUNTS FROM LIST PRICES: N/A

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES: N/A

19. LIST OF SERVICE AND DISTRIBUTION POINTS: N/A

20. LIST OF PARTICIPATING DEALERS: N/A

21. PREVENTIVE MAINTENANCE: N/A

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g.

recycled content, energy efficiency, and/or reduced pollutants): N/A

22b. Section 508 compliance information is available on Information and Communication Technology (ICT) supplies and services and shows where full details can be found (e.g. contactor’s website or other location.). The Information and Communication Technology (ICT) standards can be found at:

www.Section508.gov/. NA

23. UNIQUE ENTITY IDENTIFIER (UEI) Number: LQHSLPPM1NN5

24. NOTIFICATION REGARDING IN SYSTEM FOR AWARD ANAGEMENT (SAM) DATABASE:

Contractor registered and active in SAM.

OUT YEAR PRICING: SIN 54151HACS

SIN Labor Category / Service 6/2024 – 6/2025

6/2025 - 6/2026

6/2026 - 6/2027

6/2027 - 6/2028

6/2028 - 6/2029

5451HACS Cybersecurity Project Manager

$126.07 $130.48 $135.04 $139.77 $144.66

5451HACS Cybersecurity Engineer - Senior

$196.98 $203.87 $211.00 $218.39 $226.04

5451HACS Cybersecurity Engineer - Midlevel

$144.19 $149.24 $154.46 $159.87 $165.46

5451HACS Cybersecurity Administrator

$112.67 $116.60 $120.69 $124.91 $129.28

5451HACS Cybersecurity Associate $88.25 $91.35 $94.54 $97.84 $101.27

5451HACS Technical Writer $46.49 $48.11 $49.79 $51.54 $53.34

OUT YEAR PRICING: SIN 54151S

SIN Labor Category / Service 1//2025 - 1//2026

1/2026 - 1//2027

1/2027- 1//2028

1/2028 - 1//2029

1/2029- 1//2030

54151S Application Engineer I $114.02 $117.01 $120.99 $126.05 $130.33

54151S Application Engineer II $116.28 $119.33 $123.39 $128.55 $132.93

54151S Application Engineer III $140.59 $144.28 $149.19 $155.43 $160.71

54151S Application Engineer IV $155.68 $159.76 $165.19 $172.10 $177.95

54151S IT Systems Administrator I $86.22 $88.48 $91.49 $95.31 $98.56

54151S IT Systems Administrator II $94.47 $96.95 $100.25 $104.44 $107.99

54151S IT Systems Administrator III $116.93 $120.00 $124.08 $129.27 $133.66

54151S IT Systems Administrator IV $132.88 $136.36 $141.00 $146.89 $151.89

54151S IT Systems Engineer I $85.39 $87.63 $90.61 $94.40 $97.61

54151S IT Systems Engineer II $109.40 $112.27 $116.09 $120.95 $125.06

54151S IT Systems Engineer III $119.05 $122.18 $126.33 $131.62 $136.09

SIN Labor Category / Service 1//2025 - 1//2026

1/2026 - 1//2027

1/2027- 1//2028

1/2028 - 1//2029

1/2029- 1//2030

54151S IT Systems Engineer IV $132.88 $136.36 $141.00 $146.89 $151.89

54151S Systems Engineer I $86.67 $88.94 $91.96 $95.81 $99.06

54151S Systems Engineer II $114.59 $117.60 $121.60 $126.68 $130.98

54151S Systems Engineer III $136.53 $140.12 $144.88 $150.94 $156.07

54151S Systems Engineer IV $162.63 $166.90 $172.57 $179.79 $185.90

54151S Technical Writer I $46.29 $47.50 $49.12 $51.17 $52.92

54151S Technical Writer II $77.67 $79.71 $82.42 $85.86 $88.79

54151S Technical Writer III $101.31 $103.97 $107.50 $112.00 $115.81

54151S Technical Writer IV $113.28 $116.25 $120.20 $125.23 $129.49

54151S Web Software Developer I $94.34 $96.81 $100.10 $104.28 $107.83

54151S Web Software Developer II $97.17 $99.72 $103.11 $107.43 $111.08

54151S Web Software Developer III $119.44 $122.57 $126.74 $132.04 $136.53

54151S Web Software Developer IV $133.37 $136.87 $141.52 $147.44 $152.45

LABOR CATEGORY DESCRIPTIONS

SIN Labor Category Title Functional Description Minimum

Education Minimum Experience

5451HACS Cybersecurity Project Manager

Plans, directs and coordinates the efforts involving resources necessary to accomplish cyber program objectives.

• Initiates, supports and participates in overall cyber program management, coordinating with Program Managers on any and all cybersecurity tasks.

• Tracks development lifecycle of systems and software and implements SDLC best practices and methodology

• Analyzes current situation and contract requirements and develops plans, strategy, and implementation of efforts to achieve program goals and to mitigate further risk.

• Tracks progress of cybersecurity compliance and accreditation processes and development of authorization packages.

• Determines cyber requirements and translates these requirements into operational plans for penetration testing, vulnerability assessments, and software architectural review.

• Determines, monitors, and reviews costs, operational budgets, and schedules and staffing requirements for cyber project team, including cybersecurity training standards and requirements.

• Analyzes effects of project upon various operating and support areas, such as information processing/data centers, incident response, assembly and manufacturing, to determine the most practical and cost-effective method to obtain the required resources.

• Provides guidance to project cyber team and management in directing development of new applications and formulating contingency plans in areas such as penetration testing, schedule revisions, manpower adjustments, fund allocations, and work requirements.

• Provides guidance in strategic systems planning to project team.

Bachelors 4 Years

Education Minimum Experience

5451HACS Cybersecurity Engineer - Senior

Provides knowledge in design, architecture, development and administration. The Cyber Security Engineer may:

Monitor existing cyber systems for structural integrity for future risk.

Oversee the development and installation of new hardware and software so as to mitigate potential threats.

Install and configure operating systems and other software and routinely test installed software for glitch detection and other issues.

Create scalable, automated solutions for our customer base.

Establish multi-platform versions of the software package and network mapping.

Write penetration tests for existing and created code to ensure compatibility and stability.

Evaluate, recommend, and implement automated test tools and strategies intended to help with incident response.

Design, implement, and conduct test and evaluation procedures to ensure system requirements are met and to identify specific vulnerabilities.

Evaluate cyber hardware and software and resolve LAN/MAN/WAN network related problems.

Education Minimum Experience

5451HACS Cybersecurity Engineer - Midlevel

Provides knowledge in design, architecture, development and administration. The Cyber Security Engineer may:

Monitor existing cyber systems for structural integrity for future risk.

Oversee the development and installation of new hardware and software so as to mitigate potential threats.

Install and configure operating systems and other software and routinely test installed software for glitch detection and other issues.

Create scalable, automated solutions for our customer base.

Establish multi-platform versions of the software package and network mapping.

Write penetration tests for existing and created code to ensure compatibility and stability.

Evaluate, recommend, and implement automated test tools and strategies intended to help

Evaluate, recommend, and implement automated test tools and strategies intended to help.

Associates 2 Years

5451HACS Cybersecurity Administrator

Provide mission applications focused expertise for the IT user.

Assist with installation and configuration of new software applications.

Produce and/or contribute to IT knowledge articles.

Network Mapping - consists of identifying assets on an agreed upon IP address space or network range(s).

Vulnerability Scanning - comprehensively identifies IT vulnerabilities associated with agency systems that are potentially exploitable by attackers.

Education Minimum Experience

Phishing Assessment - includes activities to evaluate the level of awareness of the agency workforce with regard to digital form of social engineering that uses authentic looking, but bogus, emails request information from users or direct them to a fake Website that requests information. Phishing assessments can include scanning, testing, or both and can be conducted as a one- time event or as part of a larger campaign to be conducted over several months.

Wireless Assessment - includes wireless access point (WAP) detection, penetration testing or both and is performed while onsite at a customer s facility.

Web Application Assessment - includes scanning, testing or both of outward facing web applications for defects in Web service implementation may lead to exploitable vulnerabilities. Provide report on how to implement Web services securely and that traditional network security tools and techniques are used to limit access to the Web Service to only those networks and systems that should have legitimate access.

Operating System Security Assessment (OSSA) - assesses the configuration of select host operating systems (OS) against standardized configuration baselines. Database Assessment - assesses the configuration of selected databases against configuration baselines in order to identify potential misconfigurations and/or database vulnerabilities.

Penetration Testing- conducting and/or supporting authorized Penetration Testing on enterprise network assets.

5451HACS Cybersecurity Associate

Provide mission applications focused expertise for the IT user.

Assist with installation and configuration of new software applications.

Produce and/or contribute to IT knowledge articles.

Network Mapping - consists of identifying assets on an agreed upon IP address space or network range(s).

Associates 2 Years

Education Minimum Experience

Vulnerability Scanning - comprehensively identifies IT vulnerabilities associated with agency systems that are potentially exploitable by attackers.

Phishing Assessment - includes activities to evaluate the level of awareness of the agency workforce with regard to digital form of social engineering that uses authentic looking, but bogus, emails request information from users or direct them to a fake Website that requests information. Phishing assessments can include scanning, testing, or both and can be conducted as a one- time event or as part of a larger campaign to be conducted over several months.

Wireless Assessment - includes wireless access point (WAP) detection, penetration testing or both and is performed while onsite at a customer s facility.

Web Application Assessment - includes scanning, testing or both of outward facing web applications for defects in Web service implementation may lead to exploitable vulnerabilities. Provide report on how to implement Web services securely and that traditional network security tools and techniques are used to limit access to the Web Service to only those networks and systems that should have legitimate access.

Operating System Security Assessment (OSSA) - assesses the configuration of select host operating systems (OS) against standardized configuration baselines. Database Assessment - assesses the configuration of selected databases against configuration baselines in order to identify potential misconfigurations and/or database vulnerabilities.

Penetration Testing- conducting and/or supporting authorized Penetration Testing on enterprise network assets.

Education Minimum Experience

5451HACS Technical Writer Functions as a communications and information specialist, preparing material for publications and other media internally and externally.

Works with customers to develop documentation necessary for compliance and accreditation packages, including system categorization memorandums, security control family policies, standard operating procedures (SOPs), system security plans (SSPs), system descriptions, system configuration guides, risk assessment reports, privacy impact assessments, configuration management plans, contingency plans, incident response (IR) plans, and continuous monitoring strategies.

Develop, draft, and conduct quality control (QC) of technical reports, tailoring them for different audiences: (1) Executive summaries for system owners and general management, (2) Highlevel technical reports for IT managers and CISOs, and (3) Detailed technical reports for IT implementers and software developers. These reports are used to establish and/or document system and process milestones and objectives.

Gathers information; writes and edits technical, promotional and general interest materials; and coordinates publications and other collateral material using both print and electronic media including the web and desktop publishing software to draft, edit, and lay out material for distribution.

Has responsibility for final reviews of proposed publications for style, design, layout, and editorial aspects before government approval.

Bachelors 2 Years

Education Minimum Experience

54151S Systems Administrator I

Responsibilities may include, but are not limited to, under the direction and supervision of senior systems administrators, installing, and configuring systems and networks, monitoring performance, managing user accounts, ensuring data backups, and IT implementation. Handles network administration, provides technical support, and maintains documentation. Plans for upgrades, automate tasks, and develops disaster recovery strategies to ensure system reliability and business continuity.

Associates 2 Years

54151S Systems Administrator II

Responsibilities may include, but are not limited to, the installation and configuration of systems and networks, monitoring performance, managing user accounts, and ensuring data backups. Oversees the IT implementation, network administration, and the provision of technical support. Maintains documentation, planning for system upgrades, automating tasks, and developing disaster recovery strategies to ensure system reliability and business continuity.

Bachelors 4 Years

54151S Systems Administrator

III

Responsibilities may include, but are not limited to, supervising the installation and configuration of systems and networks, monitoring performance, managing user accounts, and ensuring data backups.

Oversees the IT implementation, network administration, and the provision of technical support. Maintains documentation, planning for system upgrades, automating tasks, and developing disaster recovery strategies to ensure system reliability and business continuity. The supervisory aspect includes managing team performance, delegating tasks, and providing guidance in technical operations.

Bachelors 8 Years

54151S Systems Administrator

IV

Responsibilities include, but are not limited to, providing subject matter expertise in the installation and configuration of systems and networks, monitoring performance, managing user accounts, and ensuring data backups. Oversees the Agency's IT implementation strategy , network administration, and provide guidance on technical support. Maintains comprehensive documentation, advising on system upgrades, automating tasks, and developing disaster recovery strategies to ensure system reliability and business continuity. Applies advance technical knowledge to enhance system performance, and operational efficiency across the organization.

Bachelors 12 Years

Education Minimum Experience

54151S IT Systems Engineer I

Responsibilities include, but are not limited to, assisting in the design, deployment, and optimization of IT systems, with a focus on network architecture, system integration, and ensuring scalability. Supports system development, testing, and the integration of hardware and software solutions under the guidance of senior team members.

Manages projects, troubleshooting technical issues, automating basic workflows, and supporting the transition of systems into production environments. Maintains technical documentation, assisting with system configuration, and contributing to the implementation of new technologies and infrastructure upgrades to improve system performance and support organizational goals.

Associates 2 Years

54151S IT Systems Engineer II

Responsibilities include, but are not limited to, designing, deploying, and optimizing complex IT systems, with a focus on network architecture, system integration, and, scalability. Participates in strategic planning, system development, testing, and integrating both hardware and software solutions to meet business needs. Manages end-to-end projects, troubleshoots high-level technical issues, automating workflows, and ensuring smooth transitions into production environments. Maintains detailed technical documentation, supporting system configuration, and contributing to the implementation of new technologies and infrastructure upgrades to enhance system performance and organizational efficiency.

Bachelors 4 Years

54151S IT Systems Engineer III

Responsibilities include, but are not limited to, supervising the design, deployment, and optimization of complex IT systems, overseeing teams responsible for network architecture, system integration, and, scalability. Manages strategic planning, system development, testing, and integration of hardware and software, while ensuring customer requirements are translated into technical solutions. Manages end-to-end projects, troubleshooting high-level issues, automating workflows, and overseeing transitions into production. Maintenance of system documentation, mentoring junior engineers, and leading the implementation of new technologies and infrastructure upgrades to support organizational growth and efficiency. The supervisory aspect includes managing team performance, delegating tasks, and providing guidance in technical operations.

Bachelors 8 Years

Education Minimum Experience

54151S IT Systems Engineer IV

Responsibilities include, but are not limited to, serving as a subject matter expert (SME) in the design, deployment, and optimization of complex IT systems, with a focus on network architecture, and, system integration. Leads efforts in system development, testing, and the integration of hardware and software solutions to ensure alignment with business needs. Oversees end-to-end projects, troubleshooting high-level technical issues, automating advanced workflows, and ensuring seamless transitions into production environments. Maintains detailed technical documentation, managing system configurations, and driving the implementation of new technologies and infrastructure upgrades to enhance system performance, scalability, and security across the organization.

Bachelors 12 Years

54151S Web Software Developer I

Responsibilities may include, but are not limited to, troubleshooting, debugging, and implementing software codes while building and optimizing web pages to meet evolving business needs. May also write code for websites or design components of applications, quality-test, and troubleshoot both the website and its applications across various browsers. Maintains and upgrades existing systems, performing routine site audits, and conducts ongoing maintenance as required.

Associates 2 Years

54151S Web Software Developer II

Responsibilities may include, but are not limited to, troubleshooting, debugging, and implementing software codes while building and optimizing web pages to meet evolving business needs. May also write code for websites or design components of applications, quality-test, and troubleshoot both the website and its applications across various browsers. Maintains and upgrades existing systems, performs routine site audits, and conducts ongoing maintenance as required. Must have knowledge of standard concepts, practices, and procedures within a particular field (i.e., SQL, C++, HTML, CGI, and JavaScript).

Education Minimum Experience

54151S Web Software Developer III

Responsibilities may include, but are not limited to, supervising a team of web software developers in troubleshooting, debugging, and implementing software codes while ensuring the development and optimization of web pages to meet evolving business needs. Writes code for websites, designing application components, conducting quality tests, and troubleshooting both websites and applications across various browsers. Oversees the maintenance and upgrading of existing systems, ensuring routine site audits are performed, and managing ongoing maintenance tasks. Provides guidance on best practices and ensuring the team is knowledgeable in standard concepts, practices, and procedures within the field, including SQL, C++, HTML, CGI, and JavaScript. Monitors team performance, supports professional development, and ensure successful project execution.

Bachelors 8 Years

54151S Web Software Developer IV

Responsibilities may include, but are not limited to, serving as a subject matter expert (SME) in troubleshooting, debugging, and implementing advanced software code while designing and optimizing web pages to meet evolving business needs. Guides the development of website code, application components, and ensures the quality testing and troubleshooting of websites and applications across various browsers. Provides expert-level support for maintaining and upgrading existing systems, performing routine site audits, and overseeing ongoing maintenance as required. The SME will apply deep knowledge of standard concepts, practices, and procedures within the field, including SQL, C++, HTML, CGI, and JavaScript, and will play a key role in driving best practices, mentoring team members, and leading the implementation of innovative solutions to meet business objectives.

Bachelors 12 Years

54151S Technical Writer I Responsibilities may include, but are not limited to, assisting in the creation and maintenance of technical documentation such as user manuals, guides, and online help files to help simplify complex information. Collaborates with subject matter experts to gather information and translate technical concepts into clear and concise language for various audiences. Ensures consistency in documentation style and format, conducting research to support writing, and updating materials as products evolve. Reviews and edits content for clarity and accuracy, as well as participating in usability testing to improve the user experience.

Associates 2 Years

Education Minimum Experience

54151S Technical Writer II Responsibilities may include, but are not limited to, creating, and maintaining technical documentation such as user manuals, guides, and online help files to facilitate understanding of complex information.

Collaborate with subject matter experts to gather information, translating technical concepts into clear, concise language for various audiences. Responsible for ensuring consistency in documentation style and format, conducting thorough research to complement their writing, and updating materials as products evolve. Reviews and edits content for clarity and accuracy, as well as participating in usability testing to enhance user experience.

Bachelors 4 Years

54151S Technical Writer III Responsibilities may include, but are not limited to, supervising a team responsible for creating and maintaining technical documentation such as user manuals, guides, and online help files to ensure complex information is clearly understood. Guides the team in collaborating with subject matter experts to gather information and translate technical concepts into clear, concise language tailored to various audiences. Ensures consistency in documentation style and format, oversees research efforts to support writing, and manage the updating of materials as products evolve. Reviews and edits content for clarity and accuracy, leading the team in usability testing to improve the user experience, and providing mentorship and guidance to ensure high-quality documentation standards are met.

Bachelors 8 Years

54151S Technical Writer IV Responsibilities may include, but are not limited to, serving as a subject matter expert (SME) in the creation and maintenance of technical documentation, such as user manuals, guides, and online help files, to ensure complex information is clearly communicated to various audiences. Collaborates with subject matter experts across departments to gather detailed information, translating intricate technical concepts into clear, concise language. Sets the standard for consistency in documentation style and format, oversees in-depth research to complement the writing, and ensures that documentation is regularly updated as products evolve. Reviews and edits content for clarity and accuracy, lead usability testing efforts to enhance user experience, and provide expert guidance to improve documentation practices across the organization.

Education Minimum Experience

54151S Application Engineer I

Responsibilities include, but are not limited to, assisting in the design, development, and implementation of software applications to meet business needs and improve system functionality. Helps analyze user requirements, assist in translating them into technical specifications, and contribute to the creation of scalable, secure, and efficient applications. Supports system integrations, assists with deployments, and provides basic troubleshooting and performance optimization.

Helps with testing to ensure application reliability, collaborating with team members to identify areas for improvement, and maintaining documentation. Utilizes basic knowledge of scripting languages to automate tasks and enhance application functionality under the guidance of senior engineers.

Associates 2 Years

54151S Application Engineer II

Responsibilities include, but are not limited to, designing, developing, and implementing software applications to meet business needs and enhance system functionality. Analyzes user requirements, translates them into technical specifications, and creates scalable, secure, and efficient applications. Performs system integrations, ensures smooth deployment, and provides ongoing support by troubleshooting issues and optimizing performance. Conducts thorough testing to ensure application reliability, collaborating with cross-functional teams to identify opportunities for improvement, and maintaining detailed documentation. Utilizes scripting languages to help automate tasks and enhance application functionality.

Bachelors 4 Years

54151S Application Engineer III

Responsibilities include, but are not limited to, overseeing the design, development, and implementation of software applications to meet business needs and enhance system functionality. Leads a team in analyzing user requirements, translating them into technical specifications, and ensuring the creation of scalable, secure, and efficient applications. Supervises system integrations, manages deployments, and provides ongoing support by troubleshooting complex issues and optimizing performance. Oversees thorough testing to ensure application reliability, coordinating with cross-functional teams to identify improvement opportunities, and ensuring the maintenance of detailed documentation. Guides the use of scripting languages to automate tasks and enhance application functionality, while mentoring and developing junior engineers.

Bachelors 8 Years

Education Minimum Experience

54151S Application Engineer IV

Responsibilities may include, but are not limited to, providing subject matter expertise in the design, implementation, and maintenance of complex IT systems to ensure their reliability, security, and performance. Leads efforts to analyze system requirements, select appropriate hardware and software, and integrate them into cohesive systems. Provides guidance on system configurations, monitors performance, and offers expert troubleshooting to ensure optimal system operation. Oversees the implementation of network protocols, ensuring system backups, and maintaining data integrity. Advises on optimizing network protocols to ensure seamless communication across systems, guides the planning and execution of system upgrades, performs capacity planning, and provides expert-level support for both software and hardware issues. Contributes to the development of best practices and mentor team members to elevate their technical capabilities.

Bachelors 12 Years

54151S System Engineer I Responsibilities may include, but are not limited to, assisting in the design, implementation, and maintenance of IT systems to ensure their reliability, security, and performance. Analyzes system requirements, assists in selecting hardware and software, and supports the integration of systems. Monitors system configurations, helps troubleshoot issues, and assists in ensuring optimal system operation. Learns to implement network protocols, assists with system backups, and ensures data integrity. Supports the management and optimization of network protocols, assist in planning system upgrades, and provides technical support for both software and hardware issues under the guidance of senior engineers.

Associates 2 Years

54151S System Engineer II Responsibilities may include, but are not limited to, designing, implementing, and maintaining complex IT systems to ensure their reliability, security, and performance. Analyzes system requirements, selects appropriate hardware and software, and integrates them into cohesive systems. Manages system configurations, monitors performance, and troubleshoots issues to ensure optimal system operation. Implements security protocols, conducts system backups, and ensures data integrity. Manages and optimizes network protocols to facilitate seamless communication across systems. Plans and executes system upgrades, performs capacity planning, and provides technical support for both software and hardware issues.

Education Minimum Experience

54151S System Engineer

III

Responsibilities may include, but are not limited to, overseeing the design, implementation, and maintenance of complex IT systems to ensure their reliability, security, and performance. Leads team in analyzing system requirements, selecting appropriate hardware and software, and integrating them into cohesive systems. Manages system configurations, monitors performance, and provides guidance in troubleshooting issues to ensure optimal system operation. Supervises the implementation of network protocols, overseeing system backups, and ensuring data integrity. Manages and optimizes network protocols to ensure seamless communication across systems, plans and executes system upgrades, performs capacity planning, and provides technical support for both software and hardware issues, while mentoring and developing the skills of junior engineers.

Bachelors 8 Years

54151S System Engineer

IV

Responsibilities may include, but are not limited to, providing subject matter expertise in the design, implementation, and maintenance of complex IT systems to ensure their reliability, security, and performance. Leads efforts to analyze system requirements, select appropriate hardware and software, and integrate them into cohesive systems. Provides guidance on system configurations, monitors performance, and offers expert troubleshooting to ensure optimal system operation. Oversees the implementation of network protocols, ensuring system backups, and maintaining data integrity. Advises on optimizing network protocols to ensure seamless communication across systems, guides the planning and execution of system upgrades, performs capacity planning, and provides expert-level support for both software and hardware issues. Contributes to the development of best practices and mentor team members to elevate their technical capabilities.

EDUCATION SUBSTITUTION TABLE

MINIMUM

EDUCATION

ALLOWABLE SUBSTITUTION FOR EDUCATION

Associates 2 years of relevant experience

Bachelors Associate’s Degree + 2 years relevant experience, or 4 years relevant experience.

Masters Bachelor’s + 2 years relevant experience, or Associate’s + 4 years relevant experience.

Doctorate Master’s + 2 years relevant experience, or Bachelor’s + 4 years relevant experience.