MAS - Telesto Group LLC - 47QTCA19D00E2

GENERAL SERVICES ADMINISTRATION

FEDERAL ACQUISITION SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE FSS PRICE LIST

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for GSA Advantage!® is: https://www.GSAAdvantage.gov.

MULTIPLE AWARD SCHEDULE

FSC GROUP: PROFESSIONAL SERVICES AND

INFORMATION TECHNOLOGY CATEGORIES

FSC CLASSES: 7A21, DA01, DB10, R408

Contract Number: 47QTCA19D00E2 Contract Period: June 20, 2024 - June 19, 2029

Telesto Group LLC 8405 Greensboro Drive, Suite 600

McLean, VA 22102-5107 Phone: (561) 802-7446 www.telestogroup.com Contract Administrator: Michael Wooton, mwooton@gswell.com

Business Size / Status: Other than Small Business

Pricelist current through PA-0048, dated April 25, 2025

For more information on ordering, go to the following website: https://www.gsa.gov/schedules

Prices shown herein are net (discount deducted) http://www.telestogroup.com/ mailto:mwooton@gswell.com https://www.gsa.gov/schedules

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TABLE OF CONTENTS

CUSTOMER INFORMATION

GSA CLOUD IT PROFESSIONAL SERVICES LABOR CATEGORIES - SIN 518210C / 518210C STLOC / 518210C RC 4

GSA IT PROFESSIONAL SERVICES LABOR CATEGORIES - SIN 54151S / 54151S STLOC / 54151S RC

GSA MANAGEMENT CONSULTING SERVICES LABOR CATEGORIES - SIN 541611 / 541611 RC

GSA IT PRODUCTS PRICELIST

GSA SERVICES PRICELIST

USA COMMITMENT TO PROMOTE SMALL BUSINESS PARTICIPATION PROCUREMENT PROGRAMS

BEST VALUE BLANKET PURCHASE AGREEMENT FEDERAL SUPPLY SCHEDULE

BASIC GUIDELINES FOR USING “CONTRACTOR TEAM ARRANGEMENTS”

END-USER LICENSE AGREEMENT

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CUSTOMER INFORMATION

1a. Table of awarded special item numbers with appropriate cross-reference to item descriptions and awarded prices:

SIN 511210 / 511210 RC / 511210 STLOC, Software Licenses

SIN 518210C / 518210C RC / 518210C STLOC, Cloud and Cloud-Related IT Professional Services

SIN 54151 / 54151 RC/ 54151 STLOC, Software Maintenance Services

SIN 54151S / 54151S RC / 54151S STLOC, Professional Information Technology Services

SIN 541611 / 541611 RC, Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services

SIN OLM / OLM RC / OLM STLOC, Order Level Materials (OLM)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply:

Please refer to our rates starting on page #38

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided.

If hourly rates are not applicable, indicate “Not applicable” for this item:

Please refer to descriptions starting on page #4

2. Maximum Order: SIN Maximum Order

541611 $1,000,000

511210 $500,000

518210C $500,000

54151 $500,000

54151S $500,000

OLM $250,000

3. Minimum Order: $ 100.00

4. Geographic Coverage (delivery area): Worldwide

5. Point of Production: United States

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted.)

7. Quantity Discounts: None offered

8. Prompt Payment Terms: Net 30 days

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign Items (list items by country of origin): None

10a. Time of Delivery: As negotiated with Ordering Agency

10b. Expedited Delivery: Items available for expedited delivery are noted in this price list.

10c. Overnight and 2-Day Delivery:

Ordering activity may contact Telesto for rates for overnight and two-day delivery.

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10d. Urgent Requirement: Ordering agencies can request accelerated delivery for urgent requirements.

11. F.O.B. Point: Destination

12a. Ordering Address: Telesto Group LLC

8405 Greensboro Drive, Suite 600 McLean, VA 22102-5107 Phone: (561) 802-7446

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment Address: Telesto Group LLC

8405 Greensboro Drive, Suite 600 McLean, VA 22102-5107 Phone: (561) 802-7446

14. Warranty Provision: Standard commercial warranty

15. Export Packing Charges, if applicable: Not applicable

16. Terms and conditions of rental, maintenance, and repair: Not applicable

17. Terms and conditions of installation: Not applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices:

Not applicable

18b. Terms and conditions for any other services: Not applicable

19. List of service and distribution points: Not applicable

20. List of participating dealers: Not applicable

21. Preventive maintenance: Not applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants):

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/.

23. Unique Entity Identifier (UEI) Number: MFKCZ2KDVCZ9

24. Telesto Group LLC is registered in the System for Award Management (SAM).

https://www.section508.gov/

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GSA CLOUD IT PROFESSIONAL SERVICES LABOR CATEGORIES -

SIN 518210C / 518210C STLOC / 518210C RC

AUTOMATED TESTING SCRIPT DEVELOPER I (CLOUD)

Functional Responsibilities: Operates in a cloud environment and supports cloud solutions. Test specialist experienced in the development of automated testing scripts intended to reduce effort/cost associated with manual testing. This resource gathers testing requirements and develops, maintains, and updates automated tests to expedite the development, tracking, and execution of automated tests and their results. The incumbent is responsible for creating/maintaining the automated scripts and documenting test results. Must have knowledge of ECC, CRM, SRM as well as Solution Manager, TAO, HP Quality Center, and BPCA. This role will support the creation and implementation of a performance test strategies and provide recommendations and configuration support of performance test tool(s).

Minimum Experience: 3 years

Minimum Education: Bachelor’s Degree

AUTOMATED TESTING SCRIPT DEVELOPER II (CLOUD)

Functional Responsibilities: Operates in a cloud environment and supports cloud solutions. Test specialist experienced in the development of automated testing scripts intended to reduce effort/cost associated with manual testing. This resource gathers testing requirements and develops, maintains, and updates automated tests to expedite the development, tracking, and execution of automated tests and their results. The incumbent is responsible for creating/maintaining the automated scripts and documenting test results. Must have knowledge of ECC, CRM, SRM as well as Solution Manager, TAO, HP Quality Center, and BPCA. This role will support the creation and implementation of a performance test strategies and provide recommendations and configuration support of performance test tool(s).

Minimum Experience: 5 years

Minimum Education: Bachelor’s Degree

BASIS and NETWORK DEVELOPER III (CLOUD)

Functional Responsibilities:

• Work with business/functional counterparts and other technical team members to deliver technical components to include analysis, design, set up and troubleshooting for ERP production and development environments.

• Establish standard network requirements, evaluate and direct enhancements and upgrades.

• Monitor and troubleshoot performance.

• Acts as liaison across teams to gather requirements and support the client.

• Acts as subject matter expert providing client demonstrations and technical presentations at marketing events.

• Work products focus on documentation, testing, conversions, post-live support, and data management/ archiving.

• Provide guidance regarding cloud configurations and the use of outsourced cloud service providers.

• Create and maintain status reporting.

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 7 years

Minimum Education: Bachelor’s Degree

BASIS and NETWORK DEVELOPER IV (CLOUD)

Functional Responsibilities:

• Work with business/functional counterparts and other technical team members to deliver technical components to include analysis, design, set up and troubleshooting for ERP production and development environments.

• Establish standard network requirements, evaluate and direct enhancements and upgrades.

• Monitor and troubleshoot performance.

• Acts as liaison across teams to gather requirements and support the client.

• Acts as subject matter expert providing client demonstrations and technical presentations at marketing events.

• Work products focus on documentation, testing, conversions, post-live support, and data management/ archiving.

• Provide guidance regarding cloud configurations and the use of outsourced cloud service providers.

• Create and maintain status reporting.

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• Lead multiple teams across a program.

• Direct and motivate co-workers and works closely with other managers while multitasking and prioritizing resource needs.

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 10 years

Minimum Education: Bachelor’s Degree

BUSINESS PROCESS ARCHITECT III (CLOUD)

Functional Responsibilities:

• Responsible for creating integrated functional designs taking technical and business inputs into consideration.

• Directs and motivates co-workers and works closely with others while multitasking and prioritizing resource requirements.

• Manages business development initiatives as assigned, to include but not limited to: providing input to white papers, past performance write-ups, presentation development, data calls, and proposals.

• Identifies add-on work with existing clients and collaborates with Practice Lead and/or Telesto Group business development personnel to capture new business.

• Subject matter expert for client presentations and demonstrations.

• Designs client process improvement road maps, identifying organizational constraints and tool configuration guidelines.

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 7 years

Minimum Education: Bachelor’s Degree

BUSINESS PROCESS ARCHITECT IV (CLOUD)

Functional Responsibilities:

• Responsible for creating integrated functional designs taking technical and business inputs into consideration.

• Directs and motivates co-workers and works closely with others while multitasking and prioritizing resource requirements.

• Manages business development initiatives as assigned, to include but not limited to: providing input to white papers, past performance write-ups, presentation development, data calls, and proposals.

• Identifies add-on work with existing clients and collaborates with Practice Lead and/or Telesto Group business development personnel to capture new business.

• Subject matter expert for client presentations and demonstrations.

• Designs client process improvement road maps, identifying organizational constraints and tool configuration guidelines.

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 10 years

Minimum Education: Bachelor’s Degree

BUSINESS PROCESS EXPERT/FUNCTIONAL DIRECTOR (CLOUD)

Functional Responsibilities:

• Sell, plan, and facilitate business process or organizational readiness workshops

• Lead business analysis, organizational design, and performance modeling and improvement activities

• Mentor client C-level personnel

• Align multiple teams for a common purpose with up to 20+ direct/indirect reports

• Guide business operational improvement objectives

• Prepare and present business cases for organizational and process change initiatives

• Provide status to Program and Senior Management

• Interact with and inform C-level personnel

• Lead proposal efforts and business development add-on work

• Project reviews, strategic project planning, risk mitigation

• Operates in a cloud environment and supports cloud solutions.

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Minimum Experience: 12 years

Minimum Education: Bachelor’s Degree

BUSINESS PROCESS EXPERT/FUNCTIONAL I (CLOUD)

Functional Responsibilities:

• Assist with business process blueprinting, gap analysis, mapping, prototypes, design, configuration, testing, go-live, user training and post production activities

• Liaise between process and technical teams

• Work with consultant and/or client teams engaged in business analysis and performance modeling and improvement activities

• Provide input to project status reporting; Interact with and inform team lead-level personnel

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 3 years

Minimum Education: Bachelor’s Degree

BUSINESS PROCESS EXPERT / FUNCTIONAL II (CLOUD)

Functional Responsibilities:

• Facilitate business process blueprinting, gap analysis, mapping, prototypes, design, configuration, testing, go-live, user training and post production activities

• Liaise between process and technical teams

• Responsible for consultant and/or client teams engaged in business analysis and performance modeling and improvement activities

• Assist in the preparation and presentation of business cases for change initiatives

• Provide status to project and Telesto Group management

• Interact with and inform manager-level personnel

• Other responsibilities as assigned by senior management

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 5 years

Minimum Education: Bachelor’s Degree

BUSINESS PROCESS EXPERT / FUNCTIONAL III (CLOUD)

Functional Responsibilities:

• Facilitate business process blueprinting, gap analysis, mapping, prototypes, design, configuration, testing, go-live, user training and post production activities

• Liaise between process and technical teams and team leads

• Independently guide consultant and/or client teams engaged in business analysis and performance modeling and improvement activities

• Prepare and present sections of business cases for change initiatives

• Provide status to project and Telesto Group management

• Interact with and inform senior manager-level personnel

• Other responsibilities as assigned by senior management

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 7 years

Minimum Education: Bachelor’s Degree

BUSINESS PROCESS EXPERT / FUNCTIONAL IV (CLOUD)

Functional Responsibilities:

• This role is a functional leader for clients’ SAP Solution and leads the various reviews and validation activities

• Supports business requirements analysis and requirements gathering. Leads assessment of solution design through implementation as well as the data conversion and cut-over strategies

• Supports the vision for a long-term strategy to support future needs of the business.

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• Interacts with senior leadership throughout the solution development life cycle

• This role has strong process expertise in at least one of the following: Finance, Costing, Manufacturing, Warehouse Management, Sales and Distribution, or ALM

• Acts as liaison between process and technical teams

• Provides leadership to consultant and/or client teams engaged in business analysis and performance modeling and improvement activities

• Prepares and presents business cases for change initiatives

• Provides status to project and Telesto Group management

• Other responsibilities as assigned by senior management

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 10 years

Minimum Education: Bachelor’s Degree

BUSINESS PROCESS EXPERT / FUNCTIONAL V (CLOUD)

Functional Responsibilities:

• This role is a functional thought leader for clients’ SAP Solution and leads the various reviews and validation activities

• Supports Business Requirements analysis and requirements gathering. Leads assessment of Solution Design thru Implementation as well as the Data Conversion and Cut-over strategies

• Evaluates emerging industry trends in SAP, and supports the vision for a long-term strategy to support future needs of the business.

• Interacts with senior leadership with respect to progress, risks and issues throughout the solution development life cycle

• This role has deep process expertise in at least one of the following: Finance, Costing, Manufacturing, Warehouse Management, Sales and Distribution, or ALM

• Acts as liaison between process and technical teams

• Provides leadership to consultant and/or client teams engaged in business analysis and performance modeling and improvement activities

• Prepares and presents business cases for change initiatives

• Provide status to project and Telesto Group management

• Other responsibilities as assigned by senior management

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 12 years

Minimum Education: Bachelor’s Degree

ORGANIZATIONAL CHANGE III (CLOUD)

Functional Responsibilities:

• Conduct thorough change readiness assessments with targeted stakeholders throughout the project life cycle

• Prepare survey materials and questionnaires, conduct leadership interviews when needed, compile results and coordinate the development of resulting action plans

• Conduct business impact reviews with management and end-users prior to training. Prepare review of job role challenges, changes, and capacity issues. Document findings.

• Conduct needs assessments to identify learning needs. Work with the Training team to assist in development of training curriculum for instructor-led classroom and e-learning solutions. Work with training team to employ training solutions to client employees.

• Facilitate meetings to gain input from multiple perspectives, build engagement, and test deliverables for various solutions (i.e., processes, plans, programs, training, systems, and tools)

• Support end-user performance through job aids.

• Coach sponsors on being effective change agents.

• Facilitate team-building events that strengthen team morale and support peak performance.

• Work with communications and training team members to create project websites in alignment with client internal communications standards.

• Assist the Quality Assurance team during the process and system validations to analyze acceptance risk and develop mitigations

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• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 10 years

Minimum Education: Bachelor’s Degree

ORGANIZATIONAL CHANGE MANAGER (CLOUD)

Functional Responsibilities:

• Conduct thorough change readiness assessments with targeted stakeholders throughout the project life cycle

• Prepare survey materials and questionnaires, conduct leadership interviews when needed, compile results and coordinate the development of resulting action plans

• Work closely with process team members to prepare and conduct business impact reviews with management and end-users prior to training. Ensure job role challenges and capacity issues are clearly documented and mitigation action plans are in place

• Conduct needs assessments to identify learning needs. Work with the Training team to design and develop training curriculum for instructor-led classroom and e-learning solutions. Deploy training solutions to client employees

• Facilitate meetings to gain input from multiple perspectives, build engagement, and test deliverables for various solutions (i.e., processes, plans, programs, training, systems, and tools)

• Provide job aids supporting end-user performance. Provide subject matter expertise to business unit leaders in the areas of leadership, organization effectiveness, organization architecture, building organizational capability, and human capital processes to enable the sustainable achievement of business results

• Coach sponsors on being effective change agents. Organize team-building events that strengthen team morale and support peak performance. Design and create IT project websites in alignment with client internal communications standards

• Assist the Quality Assurance team during the process and system validations to analyze acceptance risk and develop mitigations

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 15 years

Minimum Education: Bachelor’s Degree

PROGRAM DIRECTOR (CLOUD)

Functional Responsibilities:

• Provide thought leadership in respective business unit with regards to strategic business initiatives.

• Develop, implement, and maintain performance based methodologies and solutions.

• Responsible for planning tasks, assigning resources to the tasks, and monitoring and tracking progress against plan across multiple teams each with its own team leader and/or project manager.

• Responsible for identifying and meeting program metrics regarding profitability, client satisfaction, and personnel turnover.

• The programs managed are typically large in size and complexity, consisting of 50+ resources.

• Mentor and guide team members as they prepare their deliverables and resolve project issues.

• Prepare progress / status reports.

• Work with client and other consulting counterparts at the director and C-levels.

• Provide strategic input to client program management and Telesto Group leadership.

• Communicate and support Telesto Group policies and procedures.

• Ensure accurate and timely time and expense reporting by team.

• Manage project reviews, strategic project planning, and risk mitigation activities.

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 12 years

Minimum Education: Bachelor’s Degree

PROGRAM OPERATIONS DIRECTOR (CLOUD)

Functional Responsibilities:

• Serves as senior subject matter expert in a specific technology initiative within a specific agency or service.

• Advise on strategies for designing and implementing complex systems.

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• Assist Program Director in technological mentoring of the client’s program leadership.

• Mentor and guide technical team members as they prepare their technical deliverables and resolve technical project issues.

• Work with client and other consulting counterparts at the director and C-levels.

• Provide strategic input to client program management and Telesto Group leadership with respect to technology implementations.

• Manage technical project reviews, strategic project planning, and risk mitigation activities.

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 12 years

Minimum Education: Bachelor’s Degree

PROJECT CONTROL SPECIALIST (CLOUD)

Functional Responsibilities:

• Organize, implement and maintain scheduling management system supporting identified projects and their plans.

• Assist to set up tasks and sub tasks to ensure satisfactory realization of project contract requirements as scheduled

• Assist the Program Manager as needed

• Provide analysis and support to Program Manager for oversight, management and control of financial, cost, schedule and performance to meet contract requirements.

• Support the PMO to

• Maintain and apply work and organizational breakdown structures;

• Monitor, track, identify trends, predict and report project status;

• Review, produce, and document accounting data and reports project management trends;

• Prepare project baseline plans and conduct updates of project progress;

• Log project time-lines and maintain database of tasks and its status;

• Log all new information into database and provide scheduled reports for contract coordination and reporting purposes

• Design and develop project schedule

• Interact with project team and task managers to define scope of work to develop and update detailed schedules, cost information and identification of variances from original plan

• Evaluate project schedule progress and performance and identify developing problem areas

• Analyze critical path and constraints to determine effect of changes to schedule

• Support project management team to maintain timely and effective change management processes, procedures and systems

• Assist project team to develop and maintain periodic status reports

• Interact with customers, managers, operation leaders, financial controller

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 5 years

Minimum Education: Bachelor’s Degree

PROJECT MANAGER II (CLOUD)

Functional Responsibilities: Operates in a cloud environment and supports cloud solutions. Responsible for planning tasks, assigning resources to the tasks, and monitoring and tracking progress against plan across multiple teams each with its own team leader. The projects managed are typically medium to large in size and complexity, consisting of 15+ resources. Mentor and guide team members as they prepare their deliverables and resolve project issues. May be involved in more complex, tactical assignments to ensure client satisfaction. Prepare progress / status reports. Work with client and other consulting counterparts at the manager and director levels.

Minimum Experience: 6 years

Minimum Education: Bachelor’s Degree

PROJECT MANAGER III (CLOUD)

Functional Responsibilities: Operates in a cloud environment and supports cloud solutions. Responsible for planning tasks, assigning resources to the tasks, and monitoring and tracking progress against plan across multiple teams each with its own team leader. The projects managed are typically medium to large in size and complexity, consisting of 15+

47QTCA19D00E2 10 | P a g e resources crossing multiple sites. Mentor and guide team members as they prepare their deliverables and resolve project issues. Solve complex, tactical assignments to ensure client satisfaction. Prepare progress / status reports. Work with client and other consulting counterparts at the manager and director levels. Provide strategic input to the practice. Responsible for monitoring and meeting contractual requirements bringing in help from outside the project as needed to mitigate risks.

Minimum Experience: 7 years

Minimum Education: Bachelor’s Degree

PROJECT MANAGER IV (CLOUD)

Functional Responsibilities:

• Mentor and guide team members as they prepare their deliverables and resolve project issues.

• Prepare progress / status reports.

• Work with client and other consulting counterparts at the director level.

• Provide strategic input to client program management and Telesto Group leadership.

• Communicate and support Telesto Group policies and procedures.

• Ensure accurate and timely time and expense reporting by team.

• Manage project reviews, strategic project planning, and risk mitigation activities.

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 10 years

Minimum Education: Bachelor’s Degree

QUALITY ASSURANCE ANALYST I (CLOUD)

Functional Responsibilities:

• Uses proven methodologies to execute test plans

• Follows guidelines to test software applications produced by clients/consultants against established test cases

• Supports one or two clients fulltime and may be assigned to other projects as a backup

• Creates test scripts/cases to standard requirements (manual and automated)

• Executes manual and predefined automated tests on assigned products/projects

• Reports defects found during testing or reported by clients

• Tracks defects and drives resolution utilizing the defect tracking system

• Participates in daily stand up meetings for assigned product lines

• Possesses good verbal and written communication skills

• Strong knowledge of the Software Development Life Cycle

• Attends onsite and offsite trainings

• Travels to client sites to test software in real time in the client’s environment (up to 25% of the year)

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 3 years

Minimum Education: Bachelor’s Degree

QUALITY ASSURANCE ANALYST II (CLOUD)

Functional Responsibilities:

• Uses proven methodologies to develop and implement test plans

• Uses knowledge to advise clients on proper test case creation

• Follows guidelines to test software applications produced by clients/consultants against established test cases

• Supports one or two clients fulltime and may be assigned to other projects as a backup

• Expert in the creation of test scripts/cases to standard requirements (manual and automated)

• Executes manual and predefined automated tests on assigned products/projects

• Reports, defines and analyzes defects found during testing or reported by clients

• Tracks defects and drives resolution utilizing the defect tracking system

• Participates in daily stand up meetings for assigned product lines

• Presents live software demonstrations to assigned product line team

• Possesses good verbal and written communication skills

• High level of expertise regarding Software Development Life Cycle

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• Provides mentoring to junior members for assigned team

• May lead client presentations as Subject Matter Expert

• Attends onsite and offsite trainings

• Travels to client sites to test software in real time in the clients environment (up to 25% of the year)

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 5 years

Minimum Education: Bachelor’s Degree

QUALITY ASSURANCE ANALYST III (CLOUD)

Functional Responsibilities:

• Uses proven methodologies to develop and implement test plans

• Uses knowledge to advise clients on proper test case creation

• Follows guidelines to test software applications produced by clients/consultants against established test cases

• Supports one or two clients fulltime and may be assigned to other projects as a backup

• Expert in the creation of test scripts/cases to standard requirements (manual and automated)

• Expert in test tool usage and integration with SAP

• Executes manual and predefined automated tests on assigned products/projects

• Reports, defines and analyzes defects found during testing or reported by clients

• Tracks defects and drives resolution utilizing the defect tracking system

• Participates in daily stand up meetings for assigned product lines

• Presents live software demonstrations to assigned product line team

• Possesses good verbal and written communication skills

• High level of expertise regarding Software Development Life Cycle

• Provides mentoring across the assigned test team

• May lead client presentations as Subject Matter Expert

• Attends onsite and offsite trainings

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 7 years

Minimum Education: Bachelor’s Degree

TECHNICAL ARCHITECT IV (CLOUD)

Functional Responsibilities:

• Responsible for creating the technology road-maps and defining / technical plans.

• Directs and motivates co-workers and works closely with others while multitasking and prioritizing resource requirements.

• Manages business development initiatives as assigned, to include but not limited to: providing input to white papers, past performance write-ups, presentation development, data calls, and proposals.

• Identifies add-on work with existing clients and collaborates with Practice Lead and/or Telesto Group business development personnel to capture new business.

• Subject matter expert for client presentations and demonstrations.

• Designs client process improvement road maps, identifying organizational constraints and tool configuration guidelines.

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 10 years

Minimum Education: Bachelor’s Degree

TECHNICAL ARCHITECT V (CLOUD)

Functional Responsibilities:

• Responsible for creating the technology road-maps and defining / technical plans.

• Directs and motivates co-workers and works closely with others while multitasking and prioritizing resource requirements.

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• Responsible for attaining business development/sales targets.

• Manages business development initiatives as assigned, to include but not limited to: providing input to white papers, past performance write-ups, presentation development, data calls, and proposals.

• Identifies add-on work with existing clients and collaborates with Practice Lead and/or Telesto Group business development personnel to capture new business.

• Subject matter expert for client presentations and demonstrations.

• Designs client process improvement road maps, identifying organizational constraints and tool configuration guidelines.

• Provides input to senior management teams including business development, operations, and technical groups.

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 15 years

Minimum Education: Bachelor’s Degree

TECHNICAL DEVELOPER I (CLOUD)

Functional Responsibilities:

• Assists other technical team members to deliver technical components to include analysis, design, coding, data migration, and testing for ERP production and development environments.

• Work products focus on documentation, testing, and post-live support.

• Creates and maintains status reporting.

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 3 years

Minimum Education: Bachelor’s Degree

TECHNICAL DEVELOPER II (CLOUD)

Functional Responsibilities:

• Works with business/functional counterparts and other technical team members to deliver technical components to include analysis, design, coding, data migration, and testing for ERP production and development environments.

• Work products focus on documentation, testing, conversions, post-live support, and data management/ archiving.

• Creates and maintains status reporting.

• May mentor junior team members

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 5 years

Minimum Education: Bachelor’s Degree

TECHNICAL DEVELOPER III (CLOUD)

Functional Responsibilities:

• Works with business/functional counterparts and other technical team members to deliver technical components to include analysis, design, coding, data migration, and testing for ERP production and development environments.

• Acts as liaison between technical team and functional/process team to gather requirements and support the client.

• Work products focus on documentation, testing, conversions, post-live support, and data management/ archiving.

• Creates and maintains status reporting.

• Leads teams of up at least 5 technical personnel.

• Directs and motivates co-workers and works closely with other managers while multitasking and prioritizing resource needs.

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 7 years

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TECHNICAL DEVELOPER IV (CLOUD)

Functional Responsibilities:

• Works with business/functional counterparts and other technical team members to deliver technical components to include analysis, design, coding, data migration, and testing for ERP production and development environments.

• Acts as liaison between technical team and functional/process team to gather requirements and support the client.

• Acts as subject matter expert providing client demonstrations and technical presentations at marketing events.

• Work products focus on documentation, testing, conversions, post-live support, and data management/ archiving.

• Creates and maintains status reporting.

• Leads multiple teams across a program.

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 10 years

Minimum Education: Bachelor’s Degree in an information technology field

TECHNICAL WRITER I (CLOUD)

Functional Responsibilities:

• Assist with documenting business process blueprinting, gap analysis, mapping, prototypes, design, specifications, user training and post production updates

• Liaise between project management, process teams, and technical teams

• Work with consultant and/or client teams engaged in business analysis and performance modeling and improvement activities

• Provide input to project status reporting; interact with and inform team lead-level personnel

• Assist with business presentations

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 3 years

Minimum Education: Bachelor’s Degree

TESTING AND ALM ARCHITECT (CLOUD)

Functional Responsibilities: Operates in a cloud environment and supports cloud solutions. Facilitate business process blueprinting, gap analysis, mapping, prototypes, design, configuration, testing, go-live, user training and post production activities. Liaise between process and technical teams. Independently guide consultant and/or client teams engaged in business analysis and performance modeling, testing, release management, configuration control, risk management, and improvement activities. Responsible for implementing and enabling repeatable tasks. Assign resources to tasks and while monitoring and tracking progress against plan. Mentor and guide team members as they prepare their deliverables and resolve project issues. Implement and/or support the implementation of Telesto’s Service Center, to include roadmaps for 'People', 'Process' and 'Technology’. Work with client and other consulting counterparts at the senior manager level.

Provide strategic input to the program management. Assist with project reviews, project reporting, strategic project planning, and risk mitigation activities as assigned. Communicate and support Telesto Group policies and procedures.

TESTING AND PROCESS MANAGER (CLOUD)

Functional Responsibilities: Operates in a cloud environment and supports cloud solutions. Facilitate business process blueprinting, gap analysis, mapping, prototypes, design, configuration, testing, go-live, user training and post production activities. Liaise between process and technical teams. Independently guide consultant and/or client teams engaged in business analysis and performance modeling, testing, release management, configuration control, risk management, and improvement activities. Responsible for implementing and enabling repeatable tasks. Assigns resources to tasks and while monitoring and tracking progress against plan. Mentors and guides team members as they prepare their deliverables and resolve project issues. Implements and/or supports the implementation of Telesto’s Service Center, to include roadmaps for 'People', 'Process' and 'Technology’. Works with client and other consulting counterparts at the senior manager level.

Provides strategic input to the program management. Assists with project reviews, project reporting, strategic project planning, and risk mitigation activities as assigned. Communicates and supports Telesto Group policies and procedures.

Ensures accurate and timely time and expense reporting by team.

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Minimum Education: Bachelor’s Degree

TESTING MANAGER (CLOUD)

Functional Responsibilities: Operates in a cloud environment and supports cloud solutions. Responsible for implementing and enabling repeatable application testing tasks, to include manual, automated, security and performance.

Assigns resources to tasks and while monitoring and tracking progress against plan. Mentors and guides team members as they prepare their deliverables and resolve project issues. Implements and/or supports the implementation of a Testing Center of Excellence, to include roadmaps for 'People', 'Process' and 'Technology’. Works with client and other consulting counterparts at the senior manager level. Provides strategic input to the program management. Assists with project reviews, project reporting, strategic project planning, and risk mitigation activities as assigned. Communicates and supports Telesto Group policies and procedures. Ensures accurate and timely time and expense reporting by team.

Minimum Experience: 7 years

Minimum Education: Bachelor’s Degree

TRAINER II (CLOUD)

Functional Responsibilities: Operates in a cloud environment and supports cloud solutions. Work with business/functional counterparts and other training team members to assist with the delivery of training components, delivering some courses independently. Work products focus on course delivery, delivery assistance, preparation, and follow on support. Assistance with training development may also be required. Provide input to status reporting.

Minimum Experience: 5 years

Minimum Education: Bachelor’s Degree

TRAINER III (CLOUD)

Functional Responsibilities: Operates in a cloud environment and supports cloud solutions. Work with program management to define training strategies and plans. Work with business/functional counterparts and other training team members to define training outlines and learning paths. Create and deliver training (courses or over the shoulder coaching) independently. Work products focus on training and education strategy and training team leadership. Course delivery and follow on support may be needed. Create, capture, and analyze training metrics. Work with multiple consultancies and client management. Provide team leadership as needed. Work with Telesto Group business area leadership on proposal development and identification/capture of add-on work. Provide strategic input to Telesto Group leadership.

Minimum Experience: 7 years

Minimum Education: Bachelor’s Degree

TRAINING MANAGER (CLOUD)

Functional Responsibilities:

• Define training strategies and plans.

• Coach and guide business/functional counterparts and other training team members to define training outlines and learning paths.

• Deliver training (courses or over the shoulder coaching) independently.

• Create, capture, and analyze training metrics.

• Work with multiple consultancies and client management. Provide team leadership as needed.

• Work with Telesto Group business area leadership on proposal development and identification/capture of add-on work.

• Prepare survey materials and questionnaires, conduct leadership interviews when needed, compile results and coordinate the development of resulting action plans

• Conduct needs assessments to identify learning needs. Work across the organizational change team to design and develop training curriculum for instructor-led classroom and e-learning solutions. Deploy training solutions to client employees

• Facilitate meetings to gain input from multiple perspectives, build engagement, and test deliverables for various solutions (i.e., processes, plans, programs, training, systems, and tools)

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• Provide job aids supporting end-user performance. Provide subject matter expertise to business unit leaders in the areas of leadership, organization effectiveness, organization architecture, building organizational capability, and human capital processes to enable the sustainable achievement of business results

• Coach sponsors on being effective change agents. Organize team-building events that strengthen team morale and support peak performance.

• Ensure alignment with client internal communications and training standards

• Assist the Quality Assurance team during the process and system validations to analyze acceptance risk and develop mitigations

• Operates in a cloud environment and supports cloud solutions.

Minimum Experience: 15 years

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GSA IT PROFESSIONAL SERVICES LABOR CATEGORIES -

SIN 54151S / 54151S STLOC / 54151S RC

AUTOMATED TESTING SCRIPT DEVELOPER I

Functional Responsibilities: Test specialist experienced in the development of automated testing scripts intended to reduce effort/cost associated with manual testing. This resource gathers testing requirements and develops, maintains, and updates automated tests to expedite the development, tracking, and execution of automated tests and their results. The incumbent is responsible for creating/maintaining the automated scripts and documenting test results. Must have knowledge of ECC, CRM, SRM as well as Solution Manager, TAO, HP Quality Center, and BPCA. This role will support the creation and implementation of a performance test strategies and provide recommendations and configuration support of performance test tool(s).

Minimum Experience: 3 years

Minimum Education: Bachelor’s Degree

AUTOMATED TESTING SCRIPT DEVELOPER II

Functional Responsibilities: Test specialist experienced in the development of automated testing scripts intended to reduce effort/cost associated with manual testing. This resource gathers testing requirements and develops, maintains, and updates automated tests to expedite the development, tracking, and execution of automated tests and their results. The incumbent is responsible for creating/maintaining the automated scripts and documenting test results. Must have knowledge of ECC, CRM, SRM as well as Solution Manager, TAO, HP Quality Center, and BPCA. This role will support the creation and implementation of a performance test strategies and provide recommendations and configuration support of performance test tool(s).

Minimum Experience: 5 years

Minimum Education: Bachelor’s Degree

BASIS and NETWORK DEVELOPER III

Functional Responsibilities:

• Work with business/functional counterparts and other technical team members to deliver technical components to include analysis, design, set up and troubleshooting for ERP production and development environments.

• Establish standard network requirements, evaluate and direct enhancements and upgrades.

• Monitor and troubleshoot performance.

• Acts as liaison across teams to gather requirements and support the client.

• Acts as subject matter expert providing client demonstrations and technical presentations at marketing events.

• Work products focus on documentation, testing, conversions, post-live support, and data management/ archiving.

• Provide guidance regarding cloud configurations and the use of outsourced cloud service providers.

• Create and maintain status reporting.

Minimum Experience: 7 years

Minimum Education: Bachelor’s Degree

BASIS and NETWORK DEVELOPER IV

Functional Responsibilities:

• Work with business/functional counterparts and other technical team members to deliver technical components to include analysis, design, set up and troubleshooting for ERP production and development environments.

• Establish standard network requirements, evaluate and direct enhancements and upgrades.

• Monitor and troubleshoot performance.

• Acts as liaison across teams to gather requirements and support the client.

• Acts as subject matter expert providing client demonstrations and technical presentations at marketing events.

• Work products focus on documentation, testing, conversions, post-live support, and data management/ archiving.

• Provide guidance regarding cloud configurations and the use of outsourced cloud service providers.

• Create and maintain status reporting.

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• Lead multiple teams across a program.

Minimum Experience: 10 years

Minimum Education: Bachelor’s Degree

TECHNICAL BUSINESS PROCESS ARCHITECT III

Functional Responsibilities:

• Defines problems and analyzes and develops plans and requirements in a subject are for complex systems.

• Coordinates and manages analysis, evaluation, and recommendations for implementation of programs and systems.

• Responsible for creating integrated functional designs for the new IT system taking technology and business inputs into consideration through the utilization of business and/or architecture best practices.

• Applies business process improvement practices and ERP knowledge to data flow and technological structure throughout an organization.

• Defines technology systems that support business process improvements and suggests technical architectures that support client objectives.

• Designs client process improvement road maps, identifying organizational constraints and tool configuration guidelines.

• Subject matter expert for client presentations and demonstrations relating to technical solutions.

Minimum Experience: 7 years

Minimum Education: Bachelor’s Degree

TECHNICAL BUSINESS PROCESS ARCHITECT IV

Functional Responsibilities:

• Serves as a subject matter expert (SME) who analyzes user needs to determine functional requirements applicable to a new IT system.

• Provides technical management and direction for problem definition, analysis, and requirements development and implementation for complex systems in the subject area.

• Recommends and advises on system improvements, optimization, and maintenance.

• Responsible for creating integrated functional designs for the new IT system taking technology and business inputs into consideration through the utilization of business and/or architecture best practices.

• Applies business process improvement practices and ERP knowledge to data flow and technological structure throughout an organization.

• Defines technology systems that support business process improvements and suggests technical architectures that support client objectives.

• Designs client process improvement road maps, identifying organizational constraints and tool configuration guidelines.

• Subject matter expert for client presentations and demonstrations relating to technical solutions.

Minimum Experience: 10 years

Minimum Education: Bachelor’s Degree

TECHNICAL BUSINESS PROCESS EXPERT/FUNCTIONAL DIRECTOR

Functional Responsibilities:

• Plan and facilitate business process technology or organizational technological readiness workshops.

• Lead the technology modeling to support the business analysis, organizational design, and improvement activities related to technical solutions and information technology systems.

• Seen as an expert in a specific technology to be implemented.

• Mentor client C-level personnel in technology usage

• Leads and manages multiple exceptionally complex software implementation tasks.

• Leads technical project reviews, strategic project planning, risk mitigation

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TECHNICAL BUSINESS PROCESS EXPERT/FUNCTIONAL I

• Assist with technology-based business process blueprinting of IT solutions, gap analysis, mapping, technical solution…